13 Job Seekers jobs in Canada

Reporting to the Program Manager, the Assistant Manager supports day-to-day operations, ensures funder requirements are met, and drives program outcomes through planning, coaching, and outcomes tracking. This role involves stakeholder engagement, employer outreach, event coordination, data analysis, and collaboration with internal departments such as Marketing to enhance program visibility. The Assistant Manager plays a key role in maintaining service quality and supporting initiatives that improve program efficiency and impact.

This is a full-time management position scheduled to work 35 hours per week

DUTIES AND RESPONSIBILITIES

• Assist the program manager in coordinating, and monitoring all assigned programs and services, and in ensuring all funding requirements, commitments and targets are met.
• Troubleshoot, monitor, coach, train and provide guidance to the employment team in areas of assessment, case management and day-to-day operational issues.
• Monitor and help to supervise activities of administrative staff and volunteers/placement students.
• Participate in the development and implementation of an effective outreach strategy to create and enhance relationships with community partners, funders, and employers.
• Reviews, monitors, evaluates and enriches established programs to ensure that quality service is provided and meets contractual obligations by maintaining systems including checklists, templates to measure the quality of clients’ files, documentation and data entry.
• Schedules and conducts weekly randomized file and data bases (CaseFLO, CaMS, CIS, EDB) audits to ensure accurate and timely file documentation/maintenance and data integrity.
• Compiles, analyzes and disseminates activity monitoring reports to staff, staff teams and Managers.
• Oversees and processes COJG training applications and conducts employer site visits.
• Assists in the development in writing funding proposals and reports.
• Develop, track and monitor all program metrices and assist manager in the evaluation of the program services.
• Coordinate the successful execution of job fairs and events at the assigned location.
• Make recommendations to the program manager regarding strategies and activities that improve program efficiency and effectiveness.
• Tabulate, compile and verify program statistical and assist the manager in preparing narrative reports.
• Works in collaboration with COSTI’s Marketing Department to create effective program marketing campaigns, including web content, flyers, presentations, etc.
• Other duties as assigned by the management.

QUALIFICATIONS

• University Degree in Business, Human Resources or a related field.
• Two (2) years of experience of supervising and coaching of staff in a unionized environment. Preference will be given to those who have supervised staff in an employment program.
• Three (3) years’ experience providing employment services within the Employment Ontario and multiple employment services guidelines and procedures.
• Experience working in Employment Ontario programs and knowledge of COJG, Caseflo, CaMS and/or FFAI are strong assets.
• Exceptional ability in performance management, team leadership and staff coaching/mentoring, preferably in a diverse setting
• Demonstrated ability to monitor program activity to ensure the provision of quality service in meeting program objectives
• Demonstrated ability to liaise with community organizations and government.
• Career and employment counselling and/or job development is preferred
• Strong understanding of local labor market trends and community services networks
• Knowledge of the Region of Peel’s underserved neighborhoods and serving multi-barrier clients.
• Sensitive to and aware of the multicultural community and the social problems facing immigrants.
• Excellent oral and written English; ability to communicate in a second languages is an asset.
• Must possess a valid driver’s license and access to a reliable vehicle for work-related travel within the Greater Toronto Area (GTA)
• Must be available to work some evenings & weekends.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
• Must be fully vaccinated or exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption

Reporting to the Program Manager, the Assistant Manager supports day-to-day operations, ensures funder requirements are met, and drives program outcomes through planning, coaching, and outcomes tracking. This role involves stakeholder engagement, employer outreach, event coordination, data analysis, and collaboration with internal departments such as Marketing to enhance program visibility. The Assistant Manager plays a key role in maintaining service quality and supporting initiatives that improve program efficiency and impact.

This is a full-time management position scheduled to work 35 hours per week

DUTIES AND RESPONSIBILITIES

• Assist the program manager in coordinating, and monitoring all assigned programs and services, and in ensuring all funding requirements, commitments and targets are met.
• Troubleshoot, monitor, coach, train and provide guidance to the employment team in areas of assessment, case management and day-to-day operational issues.
• Monitor and help to supervise activities of administrative staff and volunteers/placement students.
• Participate in the development and implementation of an effective outreach strategy to create and enhance relationships with community partners, funders, and employers.
• Reviews, monitors, evaluates and enriches established programs to ensure that quality service is provided and meets contractual obligations by maintaining systems including checklists, templates to measure the quality of clients’ files, documentation and data entry.
• Schedules and conducts weekly randomized file and data bases (CaseFLO, CaMS, CIS, EDB) audits to ensure accurate and timely file documentation/maintenance and data integrity.
• Compiles, analyzes and disseminates activity monitoring reports to staff, staff teams and Managers.
• Oversees and processes COJG training applications and conducts employer site visits.
• Assists in the development in writing funding proposals and reports.
• Develop, track and monitor all program metrices and assist manager in the evaluation of the program services.
• Coordinate the successful execution of job fairs and events at the assigned location.
• Make recommendations to the program manager regarding strategies and activities that improve program efficiency and effectiveness.
• Tabulate, compile and verify program statistical and assist the manager in preparing narrative reports.
• Works in collaboration with COSTI’s Marketing Department to create effective program marketing campaigns, including web content, flyers, presentations, etc.
• Other duties as assigned by the management.

QUALIFICATIONS

• University Degree in Business, Human Resources or a related field.
• Two (2) years of experience of supervising and coaching of staff in a unionized environment. Preference will be given to those who have supervised staff in an employment program.
• Three (3) years’ experience providing employment services within the Employment Ontario and multiple employment services guidelines and procedures.
• Experience working in Employment Ontario programs and knowledge of COJG, Caseflo, CaMS and/or FFAI are strong assets.
• Exceptional ability in performance management, team leadership and staff coaching/mentoring, preferably in a diverse setting
• Demonstrated ability to monitor program activity to ensure the provision of quality service in meeting program objectives
• Demonstrated ability to liaise with community organizations and government.
• Career and employment counselling and/or job development is preferred
• Strong understanding of local labor market trends and community services networks
• Knowledge of the Region of Peel’s underserved neighborhoods and serving multi-barrier clients.
• Sensitive to and aware of the multicultural community and the social problems facing immigrants.
• Excellent oral and written English; ability to communicate in a second languages is an asset.
• Must possess a valid driver’s license and access to a reliable vehicle for work-related travel within the Greater Toronto Area (GTA)
• Must be available to work some evenings & weekends.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
• Must be fully vaccinated or exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption

Job Description

Location: Remote
Employment Type: Part-Time (with potential for Full-Time & Career Growth)

Join a Women-Owned Company That’s Taking Over the Recruiting Game
Inner Circle Agency is a women-owned, fast-growing recruitment firm specializing in legal, administrative, and executive assistant placements—while also making waves in Web3, cybersecurity, and international recruitment. We’re not your typical recruitment agency—we’re implementing emerging technologies, scaling fast, and aiming to be a key player in the field.

We’re all about making money, having fun, and winning together. This is a serious role, and we mean business—but we also believe in working with people we actually enjoy. If you want a stiff corporate environment, this isn’t it. We value transparency, humor, and a team that genuinely likes working together.

To keep up with our growth, I’m looking for a highly organized, proactive, and tech-savvy Virtual Assistant—someone who can become my right hand in daily operations and help take this company to the next level.

This is not just another VA role. If you want to be part of a company that’s pushing boundaries, learning fast, and making an impact, this is the place for you. You’ll gain first-hand experience working directly with the president, gaining insider knowledge of the recruitment industry, business operations, and emerging tech trends.

What You’ll Be Doing
As my Virtual Assistant, you’ll take on a key support role across recruitment, operations, and business development. I need someone who thrives on organization, efficiency, and staying three steps ahead. Your core responsibilities will include:

Recruitment & Talent Sourcing Support
Create and update job postings across various platforms.
Source talent when needed, particularly for legal, administrative, and Web3 roles.
Manage and organize candidate pipelines in our database.
Handle communications with candidates and clients, ensuring timely follow-ups and professionalism.
Operations & Administrative Support
Keep databases organized and up to date (candidate & client info, outreach tracking, etc.).
Set up and manage automations to streamline workflows (e.g., LinkedIn outreach, email follow-ups).
Schedule meetings & interviews, keep calendars updated, and ensure smooth coordination.
Assist with basic website edits using a website builder (e.g., posting job listings, minor content updates).
Handle general communications, including drafting emails, follow-ups, and client interactions.

What I’m Looking For
Extreme organizational skills – you love structure, efficiency, and keeping things on track.
Proactive & self-sufficient – you don’t wait for instructions, you anticipate needs and take action.
Tech-savvy – comfortable using automation tools, website builders, CRM systems, and databases.
Excellent communicator – clear, professional, and proactive in both written and verbal communication.
Experience in the Web3/crypto space is a huge plus! If you’re already familiar with this world, you’ll fit right in.
Recruitment knowledge (bonus) – experience in talent sourcing or recruitment is an asset.

Why This Role is a Huge Opportunity

More than just a VA job. This is a right-hand role with direct access to business strategy, operations, and expansion.
Tons of room for growth. The position starts part-time but can quickly become full-time for the right candidate.
Potential for leadership. You’ll have the opportunity to take on bigger responsibilities, step into an operations or recruitment management role, and play a key part in scaling the business.
Learn from the president. Gain first-hand business knowledge and industry experience directly from the founder.

Work in a cutting-edge industry. If you want to be involved with a company implementing emerging technology and aiming to be a key player in the recruiting space, this is the place to be.

Fun, dynamic work environment. We work hard, but we have fun doing it. If you like a fast-paced, high-energy, and drama-free team that values success and a good time, you’ll fit right in.

If you're organized, ambitious, and ready to level up your career, apply now!

Job Description

Job Description:

The Employment Specialist is responsible for delivering a holistic approach to employment services, guiding job seekers through the full continuum of counselling, assessments, case management, and employment engagement. This role is focused on providing wrap-around support, addressing the individual needs of clients to help them succeed both in finding and retaining meaningful employment. The Employment Specialist acts as a guide, connecting clients to the necessary resources, tools, and support systems required for long-term success.

Key Responsibilities:

• Conduct comprehensive needs assessments to identify barriers and develop tailored action plans for each client
• Administer and interpret assessments that measure employability and educational readiness, providing feedback and recommendations.
• Provide personalized coaching in skills that support successful employment, particularly though not limited to: employment readiness, motivation, job search strategies, resume building, interview techniques, and job placement.
• Support clients through the preparation of job search tools and skills development, including resume reviews, interview coaching, and mock interviews.
• Offer appropriate referrals to external agencies and resources as needed. Provides appropriate referrals to outside agencies as required.
• Maintain regular contact with clients to monitor progress and provide support, adjusting strategies as necessary.
• Works in partnership with community partners including Ontario Works, to provide collaborative services. Conduct case conferences as needed.

REQUIRED QUALIFICATIONS

• Bachelor’s degree/diploma in a related field (e.g., Social Services, personnel management, Human Resources) or equivalent combination of education and experience.
• 1 to 3 years of experience in employment counselling, recruitment, training, and/or human resource management.
• Proficiency in both official languages is required
• Must have a class G license, access to a reliable insured vehicle and have a good driving record

PREFERRED QUALIFICATIONS

• Experience in working with marginalized populations and understanding of diverse community needs.
• Certification in Employment Coaching, Human Resources, or a related field.
• Familiarity with local labor markets and knowledge of employment services and supports available in the community.
• Strong technical skills and experience with case management software and statistical data tracking.
• Must have a valid class G license, access to a reliable insured vehicle, and a good driving record.

Please email a cover letter and resume to:

Dhwani Bhatia
Organizational Change Manager
dhwanib"at"sudburyemployment.ca

“We are committed to fostering an inclusive workplace where diversity is celebrated, and everyone feels valued and respected. Persons with disabilities are encouraged to apply and will be provided with reasonable accommodations, as needed, to support their participation in the recruitment process and their performance on the job. We believe that diverse perspectives lead to innovative solutions, and we welcome the unique talents and contributions that individuals with disabilities bring to our team. If you require any accommodations or assistance during the application process, please let us know, and we will be happy to accommodate your needs."

Spark Employment Services

Spark Employment Services

Job Description

Projected Start: As soon as possible
Term: Nine (9) month contract (35 hours per week) with possibility of extension
Compensation: $28.14 hourly ($51,214.80 annually)

Job Description:

The Job Developer is responsible for delivering a holistic approach to employment services by building strong partnerships with community businesses and guiding job seekers through the full continuum of career exploration, job matching, and retention support. This role emphasizes collaboration and engagement with local employers to create meaningful employment opportunities for clients while fostering supportive workplace environments.

Key Responsibilities:

• Conduct active outreach to employers to identify and promote job opportunities, job matching, and employment services.
• Ensure employers meet eligibility criteria and conduct site visits to verify compliance with Ministry & Employment Standard guidelines.
• Match clients with employment opportunities aligned with their skills, interests, and career goals.
• Assist employers with recruitment, selection, and onboarding processes.
• Facilitate work opportunities and negotiate placement agreements, including training objectives, commitments, and financial incentives.
• Provide coaching and ongoing support during placements, address workplace issues and fostering client success.
• Conduct placement monitoring and ensure timely processing of required documentation for financial incentives.
• Deliver community presentations to raise awareness of programs and services.
• Provide resources and guidance to employers to help them build supportive workplace environments.

REQUIRED QUALIFICATIONS

• Bachelor’s degree/ diploma in a related field (e.g., Human Resources, Social Work, Business Administration) or equivalent combination of education and experience.
• 1-2 years of experience in employment services, job development, or a related field.
• Proficiency in both official languages is required
• Strong understanding of labor market trends and employer needs.
• Must have a class G license, access to a reliable insured vehicle and have a good driving record

PREFERED QUALIFICATIONS

• Certification in Career Development or Employment Counselling.
• Experience working with diverse and marginalized populations.
• Knowledge of Ministry guidelines and funding programs related to employment services.
• Training in conflict resolution or workplace mediation.

Please email full applications (cover letter & resumé) to:

Dhwani Bhatia
Organizational Change Manager
dhwanib"at"sudburyemployment.ca

“We are committed to fostering an inclusive workplace where diversity is celebrated, and everyone feels valued and respected. Persons with disabilities are encouraged to apply and will be provided with reasonable accommodations, as needed, to support their participation in the recruitment process and their performance on the job. We believe that diverse perspectives lead to innovative solutions, and we welcome the unique talents and contributions that individuals with disabilities bring to our team. If you require any accommodations or assistance during the application process, please let us know, and we will be happy to accommodate your needs."

Spark Employment Services

Spark Employment Services

Job Description

Outreach Manager, Employment Services,  Job ID #140
Full-time / Starting ASAP / Jane-Finch

Who is JVS
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do:

Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.

Program Overview
Our pre-employment and employment programming includes a variety of interventions aimed at supporting vulnerable populations, including youth delivered through different services in the Jane and Finch community.  Services focus on at-risk and multi-barriered youth with an ultimate goal to assist participants with gaining essential employability skills. 

We’re looking for someone who will: 
•    Conduct targeted Community outreach in the Jane and Finch community to increase JVS visibility and ensure JF programs reach intake numbers
•    Partner, liaise and collaborate with community organizations, build and maintain strong relationships with other relevant stakeholders with a focus on Jane and Finch community and youth
•    Focus on meaningful engagement of multi-barriered youth to support their pre-employment preparation and as a result, enrollment in Integrated Employment Services (IES)
•    Lead, organize, coordinate and support delivery of relevant workshops
•    Lead and promote JVS Toronto Youth Services to a wide range of stakeholders and build strategic partnerships through the GTA
•    Identify consultants to deliver various life skills workshops including but not limited to financial literacy and budget management, conflicts resolution and more 
•    Prepare and submit statistical reports and analysis as per funder requirements 
•    Ensure quality assurance systems are in place and adhered to, including standards of practice, benchmarks and customer satisfaction  
•    Analyze and evaluate outreach and program data, develop reports and make recommendations as required by funder and JVS
•    Lead and contribute to cross-JVS projects and initiatives and, as a member of the Management Team, contribute to the agency  

Minimum Qualifications & Experience:
•    A degree or post-secondary diploma 
•     Experience leading programs for youth as well as developing and leading outreach activities 
•    Management experience considered an asset 
•    Effective written and verbal communication and report writing skills for internal and external communications
•    Demonstrated strength in motivating, coaching, problem solving, and decision making
•    Effective organizational and time management skills
•    Strong interpersonal skills, works well without supervision within a team environment and can work with multiple levels of management; culturally sensitive
•    Computer literate; the ability to learn systems used by the agency
•    A clear Police Vulnerable Sector check is required for this position
 

Qualified applicants are invited to submit their resume & covering letter here.
JVS Toronto is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact HR. 
JVS Toronto embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.

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Job Description

Program Assistant, Job ID #5044
Specialized Employment Services / 35 hours per week / 1 year contract with possibility of renewal / Starting ASAP / Tycos

Who is JVS Toronto
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do:

Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.

Program Overview
The JVS Specialized Employment Services , funded by MLITSD and managed by WCG, provides employment services to a variety of clients, including persons with disabilities of all ages, financial backgrounds and skills to help them gain and retain employment within their field or a related field.  To achieve its goal, the program provides a range of services including one-on-one employment counselling, employment workshops, job development/placement services and job retention supports.  

In addition, Specialized Employment Services at this location collaborate with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services.  

We’re looking for someone who will: 
•    Be responsible for administration of the centralized client intake across JVS programs; screen client referrals for appropriate programs; understand the flow of client activities for all programs 
•    Provide information about JVS Toronto services to various stakeholders along with promoting services and answering questions knowledgeably
•    Support system/process implementation, including completing data entry in funder’s database 
•    Set up and maintain up-to-date participant records and accurate filing systems, along with storage and disposal in accordance with JVS Toronto Privacy Policy
•    Conduct regular follow-ups to track client progress, obtain relevant information on employment status, collect required documentation and keep accurate records of the outcomes
•    Conduct the case closures in Salesforce, and FFAI, assuring all needed information and documentation is on file
•    Maintain tracking spreadsheets as well as utilize multiple database tools to update participants’ progress and outcomes including assistance in preparation of program reports  
•    Assist with organizing appointments, orientations, and workshops; provide administrative support during online and in person events 
•    Provide front desk/ reception duties and customer service to all clients, employers and visitors
•    Communicate and follow up with employers on financial incentive agreements, process reimbursement claims, flagging any missing documentation 
•    Other duties as assigned

Minimum Qualifications & Experience:
•    High school education; Diploma or Certificate in Administration preferred
•    2 years of administrative experience
•    Excellent administrative, data entry, analytical, interpersonal, and problem-solving abilities
•    Computer literate with the ability to learn systems used by the agency (ie., CaseFLO, FFAI, Salesforce); Proficient in Microsoft Office
•    Strong technical skills and a proven ability to master new databases and tools
•    Effective verbal and written communication skills with a proven ability to conduct research
•    Strong organizational and time-management skills; detail oriented 
•    Customer service oriented and strong interpersonal skills; culturally sensitive
•    A clear Vulnerable Sector Check is required for this position 

 

Qualified applicants are invited to submit their resume & covering letter here. 
JVS Toronto is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact HR. 
JVS Toronto embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.

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Job Description

Manager, Disability Employment Services, Job ID#137
Specialized Employment Services 
Full-time / Starting ASAP / Tycos 

Who is JVS Toronto
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do:

Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.

Program Overview
The JVS Specialized Employment Services, funded by MLITSD and managed by WCG, provides employment services to a variety of clients, including persons with disabilities of all ages, financial backgrounds and skills to help them gain and retain employment within their field or a related field.  To achieve its goal, the program provides a range of services including one-on-one employment counselling, employment workshops, job development/placement services and job retention supports.  

In addition, Specialized Employment Services at this location collaborate with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services.  

We’re looking for someone who will:
•    Lead the start-up of the Specialized Employment Services (SES) program in collaboration with JVS Toronto’s leadership, developing and implementing new processes based on best practices and business requirements.
•    Develop, implement, and manage policies and procedures to ensure consistent employment services across all components of the Specialized Employment Services (SES) program.
•    Provide leadership to foster effective communication among staff, community partners, and funders.
•    Oversee the Specialized Employment Services and Autism Spectrum Disorder (ASD) programs, establish strategic partnerships to promote and refer clients, and ensure successful program delivery and funder reporting.
•    Demonstrate an in-depth understanding of disabilities (Ontario Disability Support Program client population), including learning disabilities, ADHD, ASD, and mental health challenges in vocational and employment settings.
•    Apply knowledge of ODSP regulations and compliance requirements to ensure program adherence.
•    Oversee all aspects of staff management, including hiring, supervision, performance evaluations, and professional development.
•    Conduct case conferencing, provide client service support, and address client feedback to improve service delivery.
•    Lead the ongoing development, evaluation, and continuous improvement of the SES model, ensuring compliance with funding agreements, performance targets, and expenditure requirements.
•    Participate in yearly business planning, budget preparation, and funder compliance reporting.
•    Monitor budgets, track expenses, and resolve financial issues as needed.
•    Promote JVS Toronto Disability Service programs to diverse stakeholders.
•    Develop and maintain partnerships with community organizations and funders to enhance JVS Toronto’s visibility and outreach.
•    Collaborate with IT and Marketing teams to optimize program operations and resolve identified challenges.

Minimum Qualifications & Experience:
•    Bachelor’s Degree in Social Work or a related field
•    Knowledge of and exposure to Specialized Integrated Employment Services model
•    Previous Management experience an asset
•    Experience administering budgets and financial reporting
•    Effective verbal and written communication skills
•    Strong interpersonal skills with the ability to develop professional relationships and motivate and coach employees
•    Demonstrated ability to develop employees and implement and meet performance management standards
•    Effecting problem solving skills with the ability to make decisions
•    Effective organization skills; detail oriented
•    Effective time management skills; the ability to meet deadlines and manage competing priorities 
•    Computer literate; the ability to learn systems used by the agency 
•    A clear Police Vulnerable Sector check is required for this position

 

Qualified applicants are invited to submit their resume & covering letter here. 
JVS Toronto is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact HR. 
JVS Toronto embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.

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Job Description

ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

THE OPPORTUNITY

Integrated Employment Services (IES) Program

The IES program provides tailored support for individuals facing barriers to employment, helping them achieve meaningful, long-term outcomes. By addressing the unique challenges of each client, we create pathways to sustainable employment that transform lives and strengthen communities.

Job Class

Union

Department

Integrated Employment Services (IES)

Location

3195 Sheppard Ave E, Toronto ON (Scarborough)

Status

Full-time, Permanent

Pay Rate

$51,421.01 per annum

Vacancy Number

EMP-U25-35

Number of vacancies

1

Available

Immediately

Hours/Shifts

Monday to Friday, 8-hour shifts between 8:30 AM – 5:00 PM (three days per week in-office , based on operational needs)

flexibility for evenings/weekends. Schedules are subject to change to meet departmental needs.

Requirements

WAYS YOU CAN CONTRIBUTE

Client Assessment and Employment Planning

• Conduct comprehensive assessments to identify client skills, barriers, and goals using the Common Assessment Tool (CAT).
• Incorporate motivational interviewing techniques in assessments to uncover hidden barriers such as physical or mental health challenges.
• Create and adjust individualized Employment Action Plans that align with program standards and client career aspirations, and address client stabilization needs by connecting them to resources.
• Stream clients into appropriate services, ensuring interventions meet program deliverables.
• Meet regularly with clients (at least bi-weekly), prioritizing in-person meetings, to review progress and address challenges.
• Collaborate with internal teams to coordinate tailored strategies for client employment success.
• Provide tailored support to clients by joining them for employment activities (interviews, etc.), as required.

Pre-Employment and Job Readiness Support

• Facilitate workshops and one-on-one sessions on resume writing, interview preparation, and job search techniques.
• Provide guidance on workplace expectations, professional behaviour, and skills development.
• Refer clients to relevant community resources, certifications, or training programs to enhance job readiness.
• Work closely with Employer Engagement Specialists to align job opportunities with client profiles.
• Educate clients on AODA compliance and workplace accommodations to empower them with knowledge about their rights and potential supports in the workplace.
• Collaborate closely with Employer Engagement Specialists and Retention Specialists to ensure client strengths and barriers are effectively communicated and supported at all stages of the employment journey.

Retention and Post-Placement Support

• Conduct regular follow-ups with clients and employers to ensure job retention and satisfaction.
• Address workplace challenges by coordinating accommodations, conflict resolution, or additional supports.
• Effectively track retention metrics, client feedback, and satisfaction to improve outcomes.
• Meet monthly Job Start and retention KPIs by facilitating onboarding processes and supporting long-term employment goals.
• Collaborate with Retention Specialists to anticipate and address potential post-placement and employment challenges.

Documentation and Reporting

• Maintain up-to-date, accurate case notes and client records in compliance with funder and organizational standards.
• Prepare reports on client progress, job starts, and program outcomes.
• Collect Proof of Employment documentation and ensure all KPIs are met or exceeded.
• Share impactful success stories, respecting client confidentiality, to showcase program value.

Workshop Development and Facilitation

• Plan, deliver, and evaluate interactive workshops, and group sessions to build client confidence and skills.
• Adapt workshop content to meet the diverse needs of inclusion groups, ensuring accessibility and engagement.
• Incorporate client feedback into workshop improvements to ensure relevance and effectiveness.

Workplace Expectations, Professionalism, and Compliance

• Engage in ongoing training in motivational interviewing, disability awareness, and data-informed service delivery to enhance client support.
• Maintain professionalism and always adhere to workplace policies, ensuring focus and productivity in all environments.
• Adhere to the organization’s business casual dress code during work hours, whether onsite, online, or when working offsite.
• Maintain an on-camera presence during virtual meetings.
• Be available to work a hybrid model with at least three in-office days per week and additional onsite presence as required. In-person attendance is a mandatory requirement of the role and cannot be accommodated for remote work on these days.
• Travel within the GTA to attend employer site visits, trainings, networking events, community outreach activities, etc.
• Flexibility to work evenings and weekends when needed to support program goals or employer relationships.
• Replace work-from-home days with in-office or offsite attendance to support operational requirements.
• Perform additional tasks as required to support organizational needs, and program delivery.

WHO YOU ARE

Required Qualifications

Education:

• Post-secondary diploma/degree in social work, career development, vocational rehabilitation, or a related field.

Experience:

• 2+ years in employment counselling, case management, or workforce development.
• Proven ability to work with diverse populations and individuals facing employment barriers.

Skills

• Strong written and verbal communication.
• Proficiency in MS Office and case management systems.
• Excellent problem-solving and organizational abilities.

Preferred Qualifications

• Certified Career Development Practitioner (CCDP).
• Multilingual skills (e.g., Spanish, Mandarin, Russian, Arabic).
• Knowledge of local labour markets, employment programs, and inclusive hiring practices.
• First Aid/CPR certification.

What Success Looks Like in This Role

• Consistently meet or exceed Job Starts and other KPIs.
• Foster strong, trusting relationships with clients, employers, and other stakeholders
• Facilitate impactful outreach that drive measurable outcomes.
• Deliver accurate documentation and reports, demonstrating program success.
• Achieve targeted outcomes for inclusion groups, ensuring equitable opportunities for all clients.

APPLY

Thank you for your interest in working with Springboard. Please submit your cover letter and resume in a single document.

Completion of satisfactory, professional references, and proof of education are requirements of employment.

The Deadline for Applications is Until filled .

No phone calls please. Only those selected for an interview will be contacted.

We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.

Benefits

• Be part of a mission-driven , inclusive organization that values people and impact.
• Comprehensive benefits package and pension plan .
• Access to training , mentorship, and career development opportunities.
• A dynamic team environment focused on learning, growth, and making a difference.
• Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.