92 Lead Manager jobs in Canada

IPAC Lead/Manager

Hamilton, Ontario Arbour Creek Care Centre

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Job Description

“How do you bring kindness to others every day?”


Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Infection Prevention and Control (IPAC) Lead reports to the Director of Care and is responsible to ensure that there is an organized infection prevention and control program that meets regulatory requirements and is in line with Provincial Infectious Disease Advisory Committee (PIDAC) standards.

Responsibilities:
Review daily infection control surveillance for trends and potential spread,
● Co-Chair the Infection Prevention and Control/Outbreak Management Team, maintaining attendance records and minutes of Outbreak meetings and circulating to members and support team,
● Coordinate influenza and COVID Booster clinics for both team members and residents,
● The Clinical DOC and Infection Prevention and Control Leader provides direct leadership and supervision of RNs, RPNs and PSWs and implements and oversees
infection prevention and control practices that promote the safety of residents, team members, and physicians,
● Visit and review all departments to ensure adherence to infection prevention and control
standards,
● Complete regular PPE and hand hygiene audits as per schedule,
● The Clinical DOC and Infection Prevention and Control Leader provides direct leadership and supervision of RNs, RPNs and PSWs and implements and oversees
infection prevention and control practices that promote the safety of residents, team members, and physicians,
● Compile and review monthly infection reports and prepare statistical data for review at
the Quality Team and Infection Prevention and Control quarterly meetings,
Present data analysis and trending to the Leadership Team and Professional Advisory Committee and to OH&S, as well as sit on this committee,
● Develop and implement effective surveillance and reporting systems ensuring daily infection surveillance tool is being completed; identify trends and any corrective actions to be taken,
● Make recommendations concerning environmental sanitation in the Home,
● Follow guidelines for reporting communicable diseases to the appropriate government agencies,
● Assist team members in the prevention and spread of infection in the Home by supervising the set up and maintenance of routine practices and other infection
prevention and control related practices,
● Promote team member awareness of the purposes and objectives of the IPAC program,

● Demonstrate within the team a relaxed manner and a skill in ‘going with the flow’ emphasizing people’s individual needs and not tasks and routines while ensuring work
requirements are met,

● Responsible for recruitment and hiring of team members (RNs, RPNs, PSWs),
● Manages performance and addresses performance as appropriate for RNs, RPNs and PSWs,
In collaboration with the DOC, assists with the completion of team members probationary and annual performance reviews of all nursing team members,
● Assists in conducting workplace investigations,
● Responsible for progressive discipline (RNs, RPNs, PSWs),
● Assist with compiling quarterly infection control meeting agenda and inviting public health office to attend meetings,
● Coordinate and provide ongoing education to team members on new emerging infectious diseases and organisms and monitor team member adherence to protocols
such as proper hygiene, isolation, screening and immunization,
● Audit hand hygiene, PPE and other IPAC audits in the Home; present data to team members, management and the health and safety team; facilitate corrective action as
needed,
● Member of the Health and Safety Committee,
● Ensure communication of the infection control data through postings, etc in the home for residents, visitors and team member awareness,
● Participate in infection control education events,
● Conduct infection control week activity in the home.
● Any and all other tasks as assigned.


Qualifications:
Registered Nurse with a current Certificate of Registration from the College of Nurses of Ontario, in good Current Certificate of Competence with the College of Nurses of Ontario as Registered Nurse or a Registered Nurse registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60
● Current Non-Acute Care Infection Control Professional (NAC ICP) certification
● Current certification in infection control from the Certification Board of Infection Control and Epidemiology or a commitment to obtain the certification within three years after the day of employment
● Minimum of 2 years experience in infection control in the Long-Term Care or Acute Care sector required
● Member of National Infection Control Association (IPAC Canada) preferred
● Training and experience in Quality Improvement is preferred
● Knowledge of epidemiological principles, statistics and microbiology and the ability to integrate this knowledge into clinical practice would be a significant asset.
● Demonstrates skill in computer databases (use of spreadsheets, Word, PowerPoint, internet and literature searches, e-mail).
● Demonstrates effective leadership, communication and problem-solving abilities
● Ability to work in COVID-19 environment
● Need to be flexible with hours if required
● Current CPR and First Aid is required

● Solid understanding of adult learning principles and teaching methods to facilitate
learning
● Ability to organize, plan, and work independently
● Ability to manage multiple priorities in a fast-paced environment
● Ability to embrace various skills from the team to maximize the potential to enhance the
well-being of all individuals
● Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory reference

What do we offer you?
● Competitive wages
● Employee perks
● Support for personal and professional growth
● Employee benefits
● Employee and Family Assistance Program

● Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.


We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.

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IPAC Lead/Manager

Orleans, Ontario Cardinal Creek Long Term Care

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Job Description

Position Overview

The Infection Prevention and Control Manager reports to the Director of Care and is responsible for ensuring that there is an organized infection prevention and control program that meets regulatory requirements and is in line with Provincial Infectious Disease Advisory Committee (PIDAC) standards.

Essential Duties

The Infection Prevention and Control Manager provides direct leadership and supervision of Screeners, RNs, RPNs and PSWs and implements and oversees infection prevention and control practices that promote the safety of residents, staff, and physicians, including:

Human Resources

  • Responsible for recruitment and hiring of Screeners, and assists with PSWs, RPNs and RNs
  • Manages performance and addresses performance as appropriate
  • Assists in conducting workplace investigations
  • Completes individual development plans and performance management for screeners and other nursing staff as assigned
  • Counsels' staff (Screener, PSWs, RPNs and RNs) in areas of non-compliance, inappropriate and unprofessional behaviour. Utilizes the progressive disciplinary process when disciplining employees

Surveillance

  • Recruits and manages Screeners within the Home and oversees daily screening and surveillance testing
  • Monitors and audits for new infectious symptoms or trends
  • Ensures required surveillance and screening programs are in place for residents, staff, and physicians
  • Coordinates and conducts the weekly/biweekly staff swabbing clinics and tracks results
  • Monitors and analyzes data in the IPAC module in EHR
  • Performs and analyzes Hand Hygiene audits
  • Reviews surveillance data and monitors for infection trends
  • Consults with the physicians/NPs on laboratory results and trending of data to promote antibiotic stewardship
  • Follows guidelines for reporting communicable diseases to the appropriate government agencies

Outbreak Prevention & Management

  • Collaborates with relevant stakeholders (i.e., Local Public Health and Hospital partners, etc.) to manage outbreaks
  • Attends all Public Health and Hospital Partner IPAC committee meetings and calls
  • Coordinates and Chairs daily Outbreak Management Team meetings with Local Public Health and other required stakeholders during an outbreak, including minutes, tracking of follow-up actions and implementation and oversight of Outbreak Control Measures
  • Develops and updates an accurate daily Outbreak Line List
  • Ensures timely communication with Public Health re infectious diseases as per regulatory requirements
  • Works with the Director of Care, Executive Director, and Corporate Support Office personnel to ensure timely communication to residents, staff, physicians, and families related to potential and confirmed outbreaks
  • Initiates the outbreak CIS and keeps it up to date with amendments
  • Conducts a post outbreak analysis and report for the IPAC Team .

Mentoring

  • Provides education and coaching to staff, caregivers, volunteers, and physicians on IPAC practices
  • Creates content to assist with educating residents and visitors
  • Conducts the orientation/mentoring of new Screeners and IPAC Champions within the Home
  • Assists with the coordination, orientation, and placement of students on IPAC practices
  • Inform and/or educate residents, families and visitors on infection prevention and control measures to prevent and
  • control transmission of infection in health care settings, including hand hygiene, respiratory hygiene, appropriate use
  • of personal protective equipment (PPE) and visitor restrictions when appropriate.
  • Educates staff on routine practices, including point-of-care risk assessment, hand hygiene, appropriate selection, use and care of personal protective equipment (PPE), and safe use of disposal of sharps.
  • Completes just in time training during unit rounds to staff and physicians on safe IPAC practices

Quality Improvement

  • Promotes staff awareness of the purposes and objectives of the IPAC program components
  • Coordinates and provides ongoing education to staff on new emerging infectious diseases and organisms
  • Monitors the IPAC module in PointClickCare for accuracy and completeness
  • Conducts audits of IPAC process/policy compliance, screening and surveillance, PPE compliance and donning/doffing, hand hygiene, and cleaning and disinfection procedures for shared medical equipment and shares data weekly for unit performance boards and monthly for leadership and Health & Safety Committee
  • Creates and distributes daily IPAC report to the broader leadership team
  • Present data analysis and trending to the Leadership Team, Professional Advisory Committee and Quality Committee
  • Reports on regional data trends and actions taken at regional meetings.
  • Chairs Quarterly IPAC Team meetings and ensures minutes are posted and action plans are developed related to identified improvement opportunities
  • Creates quarterly IPAC quality report and presents at quarterly Quality Committee meetings
  • Coordinates and leads annual flu clinics and immunization programs
  • Coordinates bi-annual Respiratory Fit Testing training and ensures compliance to training requirements.
  • Ensures the evaluation of the Infection Prevention and Control Program is done annually
  • Collaborates with environmental, nursing, resident experience, nutritional, dietary and environmental service partners on implementing IPAC best practices.
  • Supports the development of audit compliance to cleaning and disinfecting procedures in nursing, dietary, programs, housekeeping, laundry
  • Regularly review Infection Prevention and Control policies and procedures and revises as needed to reflect current best practices
  • Policy development in the area of IPAC
  • Completes the annual Public Health flu survey

Safety

  • Develops and oversees the infection prevention and control policies and procedures for contracted service providers, such as hairdresser , dental services, ophthalmology, etc.
  • Participates in the Joint Health and Safety Committee as a standing member and reviews monthly health and safety inspections for IPAC and safety practices, i.e., needle stick injuries, PPE concerns, cleaning, and disinfecting equipment concerns
  • Identifies and reports health and safety hazards for residents and team members
  • Works in accordance with the organization’s Health and Safety policies and procedures and in compliance with the Occupational Health and Safety Act
  • Responsible for providing infection control and prevention input in the procurement of supplies/equipment.
  • Performs other duties as assigned

Qualifications

  • Registered Nurse with a current Certificate of Registration from the College of Nurses of Ontario, in good Current Certificate of Competence with the College of Nurses of Ontario as a Registered Nurse or a Registered Nurse registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60
  • Current Non-Acute Care Infection Control Professional (NAC ICP) certification
  • Certification from the Certification Board of Infection Control and Epidemiology (CIC) or a commitment to complete within 2 years of employment
  • Minimum of 2 years’ experience in infection control in the Long-Term Care or Acute Care sector required
  • Member of National Infection Control Association (IPAC Canada) preferred
  • Minimum of 2 years of managerial experience
  • Training and experience in Quality Improvement is preferred
  • Knowledge of epidemiological principles, statistics and microbiology and the ability to integrate this knowledge into clinical practice would be a significant asset.
  • Experience in infectious diseases, cleaning and disinfection, data collection and trend analysis, reporting protocols, outbreak management, asepsis and program management
  • Experience in leading committee meetings
  • Demonstrates skill in computer databases (use of spreadsheets, Word, PowerPoint, internet and literature searches, e-mail).
  • Demonstrates effective leadership, communication and problem-solving abilities
  • Ability to work in COVID-19 environment
  • Need to be flexible with hours if required
  • Current CPR and First Aid is required
  • Solid understanding of adult learning principles and teaching methods to facilitate learning
  • Ability to organize, plan, and work independently
  • Ability to manage multiple priorities in a fast-paced environment
  • To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
  • To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
  • As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
  • Two supervisory references required
  • COVID-19 vaccination is a condition of employment
  • French speaking an asset (for Champlain Long Term Care Residence and Lancaster Long Term Care Residence)
  • Italian speaking an asset (for Villa Marconi Long Term Care Center)

Work Environment

We are committed to maintaining a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, which includes taking steps to prevent/minimize occupational injury and illness.

We are also committed to meeting the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005, including making accessibility an integral part of recruiting, hiring and supporting employees with disabilities.

Physical Demands

A physical demands analysis is required by an employer to determine whether an employee has the medical ability, critical strength, and mobility to safely work in a specific job. It provides the information to compare the abilities of an employee with what is required to safely perform the tasks of the position. Please refer to the Health and Safety Manual for position specific physical demands analysis.

If you’re interested in working as an IPAC Lead, we’d love to hear from you. Please submit your resume to be considered for opportunities starting in 2026.

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Strategic Planning Lead

New
Waterloo, Ontario Nu-Realities

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Job Description

Strategic Planning Lead

Location: Canada (Fully Remote)

Employment Type: Independent Contractor / Self-Employed

Role Overview

We are looking for proactive and motivated professionals to assist in promoting and managing personal development programs through digital platforms. This fully remote role is suited for individuals passionate about strategic planning, growth, and flexible work.

Key Responsibilities

  • Engage with individuals interested in personal development and strategic growth
  • Provide clear, accurate information about available programs
  • Manage communications, scheduling, and follow-ups via digital tools
  • Participate in ongoing training to remain updated on program changes

What We Offer

  • Flexible work schedule with the freedom to work from any location in Canada
  • Comprehensive training and continued mentorship
  • Access to a supportive community focused on development
  • Performance-based compensation

Ideal Candidate

  • Strong interest in strategic planning and personal development
  • Confident and professional communication skills
  • Organized and self-motivated
  • Comfortable learning and using digital platforms

Additional Details

  • Contract position compensated based on performance
  • Leads are warm or inbound; no cold calling or high-pressure sales
  • Not a salaried or hourly role; ideal for independent professionals

How to Apply

If you are driven to support personal growth through strategic planning and prefer autonomous work, please express your interest to learn more.

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Lead Product Manager

New
Toronto, Ontario Wiser Solutions

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Job Description

Company Description

Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives, both in-store and online. Our Commerce Execution Suite is available globally.  

Job Description

Location of Job:  Remote- Canada

Wiser Solutions is a leader in pricing intelligence, providing retailers with cutting-edge solutions to optimize pricing strategies. Our flagship product, Price Intelligence, empowers some of the largest retail brands with data-driven insights, competitive benchmarking, and optimization tools. 

We are looking for an experienced Lead Product Manager to own and drive the success of Price Intelligence. If you have a passion for B2B SaaS, deep domain knowledge in pricing intelligence, and a track record of building market-leading products, we want to hear from you. 

What You’ll Do:  

  • Define and execute the product vision, strategy, and roadmap for Price Intelligence. 

  • Work closely with retail customers to understand their pricing challenges and translate them into scalable solutions. 

  • Partner with engineering, data science, design, and go-to-market teams to build innovative and user-friendly pricing solutions. 

  • Drive product discovery, customer research, and competitive analysis to stay ahead of industry trends. 

  • Own key product metrics, drive adoption, and measure the success of new features and enhancements. 

  • Collaborate and lead cross-functional stakeholders to deliver high-impact solutions. 

Qualifications

  • 7+ years of experience in B2B SaaS product management, ideally in retail technology, pricing intelligence, or e-commerce analytics. 

  • Strong domain expertise in pricing intelligence, competitive benchmarking, and/or retail pricing strategies. 

  • Proven experience working with data-heavy products, including pricing data, AI/ML-driven insights, and automation. 

  • Ability to balance strategic thinking with execution, delivering high-quality products in an agile environment. 

  • Exceptional stakeholder management skills, with experience working closely with enterprise customers, engineers, and business teams. 

  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making. 

  • Excellent communication and leadership skills to inspire teams and drive product success. 

Why Join Wiser Solutions? 

  • Work on an industry-leading product trusted by top retailers and brands. 

  • Be at the forefront of pricing intelligence and data-driven decision-making. 

  • A collaborative, fast-paced environment where your impact is tangible. 

  • Competitive compensation, benefits, and career growth opportunities. 



Additional Information

Other Duties  - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO STATEMENT - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics. 

Base pay is one part of our total compensation package. Pay is established on an individual basis after considering multiple factors such as relevant experience, education, and other qualifications. In addition, we take into account geographical differentials and make sure pay is equitable with our current staff. For this position, our hiring range for base annual pay is estimated to be CAD$130,000 to $150,000,   at the time of this posting. 

Performance-based discretionary bonuses and variable pay plans are available for some positions. 

If you require accommodation to complete any part of the application process or need an alternative manner to apply, please contact us at or call ( . " 

#LI-Remote

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Lead Care Manager

New
Sunrise Senior Living

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Job Description

En rejoignant Sunrise Senior Living, vous pourrez utiliser vos compétences uniques pour permettre aux résidents de vivre plus longtemps, en meilleure santé et plus heureux. Non seulement vous établirez des relations significatives avec les résidents, leurs familles et les membres de l’équipe, mais vous éprouverez de la joie à servir les autres et trouverez un profond épanouissement dans votre travail. Découvrez comment suivre vos passions et des façons significatives de servir, de grandir et de briller ensemble.

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise at Beaconsfield / Maison de Vie Sunrise Beaconsfield The Lead Care Manager functions as the lead to a group of Care Managers/“Designated Care Managers” during the shift. The Lead Care Manager ensures quality care and services are being provided to residents in our care neighborhoods and documented in a consistent manner and in alignment with each resident’s Individualized Service Plan (ISP). The Lead Care Manager leads by example in all job responsibilities and is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

  • Provide supervisory support by taking attendance at the beginning of every shift, managing call-offs/no shows, sending open shift messages, and responding to shift requests.
  • Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their (ISP). This may include bathing, grooming, personal and dental hygiene, bowel and bladder functions, dressing, hair care, escorting to and from meals and activities, and tidying resident room.
  • Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADLs.
  • Assist with meal service in dining room. Coach team members on hospitality standards during meal service.
  • Document care and services provided to residents accurately, review care manager documentation throughout shift, and identify and bridge gaps in documentation by coaching team members.
  • Ensure compliance with Sunrise’s Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required.
  • Display and encourage flexibility in work schedule by working holidays, evenings, weekends, and additional shifts when necessary.
  • Prepare for shift by obtaining resident group assignments before care managers arrive and print and hand out to appropriate care managers.
  • Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers.
  • Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts.
  • Cross train and possess credential (including certifications where required by state/province) to safely administer medications if needed during times of high volume or unexpected absence.
  • Lead by example when clocking in/out and taking proper meal/rest breaks.
  • Participate in group interview process including job preview video and community tour.
  • Support onboarding of new team members including shadowing and skills demonstration.
  • Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards and actively support safety practices.
  • Report incidents and complete appropriate paperwork immediately.
  • Communicate any observed or suspected resident change of condition to the department care coordinator and assist care coordinators, when required, in development and/or updates to ISPs and communicating with residents and families.
  • Prevent and handle conflict by working with the team towards solutions and communicate issues to department care coordinator, when necessary.
  • Contribute to care manager annual performance review by providing feedback to department care coordinator.
  • Project a positive, professional, and friendly image through action, words, and dress.
  • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Perform other duties as assigned.
Core Competencies
  • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.
  • Ability to appropriately react to and remain calm in difficult situations
  • Ability to handle multiple priorities
  • Competent in organizational and time management skills
  • Demonstrate good judgment, problem solving and decision-making skills
Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

  • High School diploma or GED strongly preferred and may be required per state/provincial regulations
  • Ability to read and write and communicate effectively with Care Managers, Community Managers, residents, and family members
  • Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
    • CPR
    • First Aid
    • Medication Management
    • Any other applicable certifications
  • Must be at least 18 years of age
  • Previous experience working with seniors and desire to serve and care for seniors
  • Demonstrate leadership competencies
  • Ability to make choices, decisions, and act in residents’ best interests

Prêt(e) à passer à l'étape suivante et à avoir un impact plus important que vous ne l’auriez jamais imaginé? En tant que membre de notre équipe, vous contribuerez à éclairer l’avenir de tout le monde chez Sunrise et au-delà. C’est pourquoi notre priorité est de célébrer les façons uniques dont vous apportez des moments de convivialité et de joie à tous ceux que vous servez. Si l’on ajoute à cela le soutien, les avantages et les possibilités d’évolution que nous offrons, cela donne une carrière qui brille positivement, avec tout ce dont vous avez besoin pour atteindre vos objectifs - au travail et dans votre vie.

Nous mettons aussi à leur disposition des avantages et d’autres indemnités, notamment:

  • Des régimes de soins médicaux, de soins dentaires, de soins de la vue, d’assurance-vie et d’invalidité
  • Des régimes d’épargne-retraite
  • Programme d’aide / Programme de réduction au bénéfice des employés
  • Congés payés (CP), congés de maladie et indemnités de congés
  • La paie journalière est versée dans les heures qui suivent le quart de travail (uniquement aux États-Unis)
  • Remboursement des frais de scolarité
  • Outre la rémunération de base, Sunrise peut offrir des primes discrétionnaires et/ou non discrétionnaires. L’admissibilité à ces primes dépend du poste occupé par l’employé, du régime/programme proposé par Sunrise à ce moment-là et du rendement demandé dans le cadre du régime/programme.
  • L’accès à certains avantages sociaux est soumis à des conditions d’éligibilité

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:

  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact

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Lead Care Manager

New
Montréal, Quebec Sunrise Senior Living

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Job Description

En rejoignant Sunrise Senior Living, vous pourrez utiliser vos compétences uniques pour permettre aux résidents de vivre plus longtemps, en meilleure santé et plus heureux. Non seulement vous établirez des relations significatives avec les résidents, leurs familles et les membres de l’équipe, mais vous éprouverez de la joie à servir les autres et trouverez un profond épanouissement dans votre travail. Découvrez comment suivre vos passions et des façons significatives de servir, de grandir et de briller ensemble.

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise at Beaconsfield / Maison de Vie Sunrise Beaconsfield The Lead Care Manager functions as the lead to a group of Care Managers/“Designated Care Managers” during the shift. The Lead Care Manager ensures quality care and services are being provided to residents in our care neighborhoods and documented in a consistent manner and in alignment with each resident’s Individualized Service Plan (ISP). The Lead Care Manager leads by example in all job responsibilities and is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

  • Provide supervisory support by taking attendance at the beginning of every shift, managing call-offs/no shows, sending open shift messages, and responding to shift requests.
  • Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their (ISP). This may include bathing, grooming, personal and dental hygiene, bowel and bladder functions, dressing, hair care, escorting to and from meals and activities, and tidying resident room.
  • Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADLs.
  • Assist with meal service in dining room. Coach team members on hospitality standards during meal service.
  • Document care and services provided to residents accurately, review care manager documentation throughout shift, and identify and bridge gaps in documentation by coaching team members.
  • Ensure compliance with Sunrise’s Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required.
  • Display and encourage flexibility in work schedule by working holidays, evenings, weekends, and additional shifts when necessary.
  • Prepare for shift by obtaining resident group assignments before care managers arrive and print and hand out to appropriate care managers.
  • Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers.
  • Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts.
  • Cross train and possess credential (including certifications where required by state/province) to safely administer medications if needed during times of high volume or unexpected absence.
  • Lead by example when clocking in/out and taking proper meal/rest breaks.
  • Participate in group interview process including job preview video and community tour.
  • Support onboarding of new team members including shadowing and skills demonstration.
  • Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards and actively support safety practices.
  • Report incidents and complete appropriate paperwork immediately.
  • Communicate any observed or suspected resident change of condition to the department care coordinator and assist care coordinators, when required, in development and/or updates to ISPs and communicating with residents and families.
  • Prevent and handle conflict by working with the team towards solutions and communicate issues to department care coordinator, when necessary.
  • Contribute to care manager annual performance review by providing feedback to department care coordinator.
  • Project a positive, professional, and friendly image through action, words, and dress.
  • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Perform other duties as assigned.
Core Competencies
  • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.
  • Ability to appropriately react to and remain calm in difficult situations
  • Ability to handle multiple priorities
  • Competent in organizational and time management skills
  • Demonstrate good judgment, problem solving and decision-making skills
Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

  • High School diploma or GED strongly preferred and may be required per state/provincial regulations
  • Ability to read and write and communicate effectively with Care Managers, Community Managers, residents, and family members
  • Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
    • CPR
    • First Aid
    • Medication Management
    • Any other applicable certifications
  • Must be at least 18 years of age
  • Previous experience working with seniors and desire to serve and care for seniors
  • Demonstrate leadership competencies
  • Ability to make choices, decisions, and act in residents’ best interests

Prêt(e) à passer à l'étape suivante et à avoir un impact plus important que vous ne l’auriez jamais imaginé? En tant que membre de notre équipe, vous contribuerez à éclairer l’avenir de tout le monde chez Sunrise et au-delà. C’est pourquoi notre priorité est de célébrer les façons uniques dont vous apportez des moments de convivialité et de joie à tous ceux que vous servez. Si l’on ajoute à cela le soutien, les avantages et les possibilités d’évolution que nous offrons, cela donne une carrière qui brille positivement, avec tout ce dont vous avez besoin pour atteindre vos objectifs - au travail et dans votre vie.

Nous mettons aussi à leur disposition des avantages et d’autres indemnités, notamment:

  • Des régimes de soins médicaux, de soins dentaires, de soins de la vue, d’assurance-vie et d’invalidité
  • Des régimes d’épargne-retraite
  • Programme d’aide / Programme de réduction au bénéfice des employés
  • Congés payés (CP), congés de maladie et indemnités de congés
  • La paie journalière est versée dans les heures qui suivent le quart de travail (uniquement aux États-Unis)
  • Remboursement des frais de scolarité
  • Outre la rémunération de base, Sunrise peut offrir des primes discrétionnaires et/ou non discrétionnaires. L’admissibilité à ces primes dépend du poste occupé par l’employé, du régime/programme proposé par Sunrise à ce moment-là et du rendement demandé dans le cadre du régime/programme.
  • L’accès à certains avantages sociaux est soumis à des conditions d’éligibilité

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:

  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact

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Site Lead/Clinic Manager

New
Surrey, British Columbia Fraser Valley Cataract and Laser

Posted today

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Job Description

Job Description

Job Description

Salary: $27-$36.50

Fraser Valley Cataract and Laser (FVCL) is a leading BC-based organization that provides patient-centered ophthalmology eye care in advanced medical and surgical facilities. We continue to work towards supporting optimal health outcomes and a better quality of life for our patients.


The Position

The Site Lead will be responsible for leading all aspects of site clinic operations, supporting team development and growth, and ensuring smooth, efficient patient service. In time, this individual may transition to a role as a GM integrator, serving as a right hand person to the CEO.


Responsibilities

As the successful candidate, you will be responsible for the following accountabilities:

  • Clinic Operations-Lead clinic operations and administrative functions, ensuring a high standard of efficiency and patient experience
  • Financial Performance-Owns the clinic P&L and is accountable for achieving site revenue and profit targets
  • Team Development-Maintaining a motivated, engaged & effective team, and creates a culture of collaboration and accountability
  • Relationships-Build excellent relationships with team members and physicians
  • Planning-Plans site operations, comparing them with the companys objectives and taking appropriate measures to correct unsatisfactory performance and results
  • Performance Evaluation-Evaluates employee performance; places emphasis on employee development
  • Analysis-Interpret and track P&L statements, budgets, and operational spending
  • Reporting-Provide reports on progress and activities
  • Patient Excellence-Ensures high level of patient care and satisfaction by continually improving service levels


Qualifications

The ideal candidate will demonstrate the following skills and attributes:

  • Minimum 3 years experience in an operations leadership role, ideally within a fast paced clinical environment
  • Post-secondary education; education in healthcare administration or business is an asset
  • Experience in the Ophthalmology and Optometry sectors is a definite asset.
  • Exceptional presentations skills and ability to build rapport with key leadership level stakeholders
  • A high level of urgency and strong attention to detail
  • Excellent organizational and time management skills.
  • Preference and desire to work in a fast-paced, dynamic environment.

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