77 Legal Secretaries jobs in Canada

Conseiller(ère) communication client et réseaux sociaux

Montréal, Quebec Société D'Habitation Et De Développement De Montréal.

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permanent,full time

La Société d’habitation et de développement de Montréal est une société paramunicipale à but non lucratif et financièrement autonome. Chef de file en gestion immobilière et en développement immobilier responsable, elle favorise l’amélioration des milieux de vie des Montréalais en contribuant au développement économique et social de la Ville de Montréal par la mise en valeur d’actifs immobiliers de nature résidentielle, institutionnelle, industrielle, commerciale et culturelle sur son territoire. Elle est à la recherche d’un candidat dynamique et motivé afin de pourvoir de façon permanente le poste cadre suivant :

Conseiller(ère) communication client et réseaux sociaux
Direction des communications, des relations publiques et de l’expérience client

Sous l’autorité de la coordonnatrice expérience client et gestion des communautés, le titulaire du poste participe au développement et à la mise en oeuvre des stratégies de communication client au sein de l’organisation ainsi qu’au déploiement et à la gestion des plateformes numériques de la SHDM. Il planifie, contrôle et diffuse les messages sur les réseaux sociaux en matière de communication publique. Il cerne et évalue les enjeux et identifie les mesures à mettre en place pour bien positionner la SHDM, tout en veillant au bon déroulement des projets en communication qui lui sont assignés.

Dans le cadre de ses activités professionnelles, le titulaire du poste a pour principaux mandats de :

Communications avec les clients

•Développer des plans de communication afin d’améliorer l’expérience destinée tant aux employés qu’aux locataires et aux partenaires du milieu;
•Développer la stratégie de contenu numérique entourant l'expérience client sur différentes plateformes, dont les écrans numériques;
•Conseiller les équipes de la Direction de la gestion immobilière entourant les communications opérationnelles avec nos locataires (messages automatisés, communications spécifiques lors d’une urgence, etc.) et les réviser ou rédiger au besoin;
•Superviser la gestion des écrans numériques dans nos immeubles Autonomie+;
•Développer des outils de communication (guides, brochures, bulletins) destinés aux locataires et aux partenaires du milieu pour mieux les informer sur les services offerts par la SHDM;
•Développer et gérer la production d'infolettres pour les clientèles cibles;
•Organiser, en collaboration avec les directions concernées, les rencontres avec les locataires lors d'acquisition de nouveaux immeubles et organiser la logistique afférente à la demande de son gestionnaire.

Développement et gestion des réseaux sociaux

•Optimiser l’intégration des médias sociaux dans l’ensemble de la stratégie de communication de la SHDM et apporter son soutien au plan global de communication;
•Jouer un rôle d’expert-conseil dans la gestion des communautés numériques et faire des recommandations dans le but de mieux servir les clients et de faire rayonner la SHDM;
•Travailler en étroite collaboration avec les directions internes de manière à respecter les objectifs globaux et l’image de marque de la SHDM;
•Gérer les projets de développement de nos comptes/pages sur les réseaux sociaux qui permettent de rejoindre les clientèles cibles afin de véhiculer nos messages;
•Soutenir son supérieur immédiat dans la préparation des rencontres du comité des réseaux sociaux de la SHDM;
•Élaborer un calendrier de contenu hebdomadaire ou mensuel sur les réseaux sociaux et adapter celui-ci à l’actualité ou aux dossiers en cours;
•Créer et rédiger des contenus créatifs pour nos publics cibles sur les différentes plateformes (vidéos, balados et contenus écrits) en assurant la qualité linguistique, du respect de l’image de marque et des valeurs de la SHDM;
•Éditer les vidéos, images ou photos dans les bons formats pour créer des Réels, des stories, etc.;
•Assurer la publication et le suivi des contenus via des outils spécialisés;
•Jouer un rôle de modérateur et d’animateur sur les plateformes et s’assurer d’offrir un bon service aux utilisateurs de ces plateformes pour créer de l’engagement sur les réseaux sociaux;
•Gérer les projets de campagnes numériques lorsque nécessaire (Google ads, YouTube, Instagram et Facebook ads);
•Gérer la stratégie de contenu pour les médias sociaux, incluant la création et la diffusion des contenus.

Analyse et vigie

•Mesurer les résultats des initiatives réalisées à l’aide d’indicateurs de performance et de rapports et ajuster les stratégies aux besoins;
•Assurer la vigie et répondre aux demandes et questions des abonnées dans les médias sociaux;
•Produire des rapports de veille des réseaux sociaux et faire une vigie des meilleures pratiques pour demeurer à l'affût tant en termes communicationnels qu'au niveau du service à la clientèle.

Autres

•Gérer divers projets de communication ou développer et rédiger du contenu stratégique à la demande de son supérieur immédiat;
•Mener ou soutenir les équipes lors de l’organisation d’entrevues médiatiques, de conférences de presse ou tout autre évènement médiatique;
•Développer des relations proactives avec les médias au besoin;
•S’assurer de l’application et du respect des politiques, des procédures et des règlements de la SHDM;
•Effectuer toute autre fonction demandée par son supérieur immédiat de façon à atteindre les objectifs du poste.

Le candidat recherché doit :

oDétenir un diplôme d’études universitaire de 1er cycle en communication, en relations publiques ou en marketing numérique. Des équivalences de formation et d’expérience peuvent également être reconnues;
oPosséder entre trois (3) et cinq (5) années d’expérience pertinentes en communication, gestion des réseaux sociaux ou tout autre domaine pertinent. Toute expérience dans le secteur public ou parapublic constitue un atout;
oAvoir une connaissance approfondie du fonctionnement des réseaux sociaux, de leurs particularités et tendances propres (LinkedIn, Meta, YouTube, etc.);
oMaîtriser les outils de la suite MS Office, les outils de création graphique et les outils de montage (Canva, Adobe Creative Suite, Capcut, etc.);
oMaitriser les outils de planification et d’analyse (ex. : Meta Business Suite, Google Analytics);
oÊtre disponible à se déplacer à Montréal pour les entrevues;
oPosséder une connaissance de base en design graphique et en montage vidéo.

Avoir une excellente maîtrise du français et de l’anglais tant à l’oral qu’à l’écrit; avoir une excellente capacité rédactionnelle, être innovant et créatif; adaptabilité; pensée critique; responsabilisation; gestion du temps et des priorités; planification / organisation; suivi et contrôle; mobilisation / gestion du changement; sens politique; gestion du stress.

L’échelle salariale pour le poste se situe entre 81 888 $ et 122 831 $, au 1er janvier 2025.

Des conditions d’emploi des plus concurrentielles sont offertes, dans une entreprise à taille humaine qui contribue à répondre aux enjeux de l’immobilier abordable :
•Travail en mode hybride : Possibilité de télétravail trois (3) jours par semaine;
•Un régime d’assurances collectives payé à 100 % par l’employeur dès l’embauche;
•Un régime de retraite à prestations déterminées (cotisations partagées entre l’employé et l’employeur) dès l’embauche ;
•Facilement accessible en métro ; station Berri UQAM

Les personnes intéressées et éligibles peuvent soumettre leur candidature, accompagnée de leur curriculum vitae, en spécifiant le titre de l’emploi postulé aux ressources humaines par courriel à

Note : Le genre masculin, utilisé pour alléger la lecture du présent texte, inclut également le féminin.

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Carrière en communication, stratégie, expérience client et marketing

Quebec, Quebec Beneva

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Description

:

Beneva est issue du regroupement de La Capitale et de SSQ Assurance pour devenir la plus grande mutuelle d’assurance au Canada avec plus de 3,5 millions de membres et clients.

En tant que professionnel(le) à la Vice-présidence exécutive Stratégie, expérience client et marketing, vous jouerez un rôle transversal de premier plan en contribuant notamment à la planification stratégique globale de l’entreprise et par ligne d’affaires;

  • l’élaboration de la stratégie marketing globale des lignes d’affaires;
  • le déploiement de l'approche centrée client et du système d'expérience client;
  • l’exploitation et la promotion de la donnée en tant qu’actif stratégique;
  • la gestion et le développement des canaux virtuels.
  • Si vous vous sentez l’âme d’un bâtisseur ou d'une bâtisseuse venez apporter votre pierre à l’édifice de la plus grande mutuelle au Canada ! Des projets et des défis vous attendent dans un écosystème collaboratif empreint de valeurs humaines, d’entraide et de respect !

    Pourquoi nous choisir ?

  • Pour une organisation engagée, innovante, attractive et humaine, c’est ça Beneva !

  • Pour le salaire compétitif et les conditions avantageuses 

  • Pour nos possibilités infinies de progression dans l’entreprise

  • Pour faire partie d’une équipe dynamique, compétente et qui a à cœur le développement de chaque individu

  • #LI-DNI

    True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

    This advertiser has chosen not to accept applicants from your region.

    Carrière en communication, stratégie, expérience client et marketing

    Quebec, Quebec Beneva

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    Job Description

    Description

    :

    Beneva est issue du regroupement de La Capitale et de SSQ Assurance pour devenir la plus grande mutuelle d’assurance au Canada avec plus de 3,5 millions de membres et clients.

    En tant que professionnel(le) à la Vice-présidence exécutive Stratégie, expérience client et marketing, vous jouerez un rôle transversal de premier plan en contribuant notamment à la planification stratégique globale de l’entreprise et par ligne d’affaires;

  • l’élaboration de la stratégie marketing globale des lignes d’affaires;
  • le déploiement de l'approche centrée client et du système d'expérience client;
  • l’exploitation et la promotion de la donnée en tant qu’actif stratégique;
  • la gestion et le développement des canaux virtuels.
  • Si vous vous sentez l’âme d’un bâtisseur ou d'une bâtisseuse venez apporter votre pierre à l’édifice de la plus grande mutuelle au Canada ! Des projets et des défis vous attendent dans un écosystème collaboratif empreint de valeurs humaines, d’entraide et de respect !

    Pourquoi nous choisir ?

  • Pour une organisation engagée, innovante, attractive et humaine, c’est ça Beneva !

  • Pour le salaire compétitif et les conditions avantageuses 

  • Pour nos possibilités infinies de progression dans l’entreprise

  • Pour faire partie d’une équipe dynamique, compétente et qui a à cœur le développement de chaque individu

  • #LI-DNI

    True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

    This advertiser has chosen not to accept applicants from your region.

    Carrière en communication, stratégie, expérience client et marketing

    Longueuil, Quebec Beneva

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    Job Description

    Description

    :

    Beneva est issue du regroupement de La Capitale et de SSQ Assurance pour devenir la plus grande mutuelle d’assurance au Canada avec plus de 3,5 millions de membres et clients.

    En tant que professionnel(le) à la Vice-présidence exécutive Stratégie, expérience client et marketing, vous jouerez un rôle transversal de premier plan en contribuant notamment à la planification stratégique globale de l’entreprise et par ligne d’affaires;

  • l’élaboration de la stratégie marketing globale des lignes d’affaires;
  • le déploiement de l'approche centrée client et du système d'expérience client;
  • l’exploitation et la promotion de la donnée en tant qu’actif stratégique;
  • la gestion et le développement des canaux virtuels.
  • Si vous vous sentez l’âme d’un bâtisseur ou d'une bâtisseuse venez apporter votre pierre à l’édifice de la plus grande mutuelle au Canada ! Des projets et des défis vous attendent dans un écosystème collaboratif empreint de valeurs humaines, d’entraide et de respect !

    Pourquoi nous choisir ?

  • Pour une organisation engagée, innovante, attractive et humaine, c’est ça Beneva !

  • Pour le salaire compétitif et les conditions avantageuses 

  • Pour nos possibilités infinies de progression dans l’entreprise

  • Pour faire partie d’une équipe dynamique, compétente et qui a à cœur le développement de chaque individu

  • #LI-DNI

    True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

    This advertiser has chosen not to accept applicants from your region.

    Administrative Support

    Edmonton, Alberta $54624 Y Alberta NDP

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    Job Description

    We're hiring an 
    Administrative Support Staff member
     with strong data entry skills and experience working with databases and Customer Relationship Management (CRM) systems to support the day-to-day operations of a dynamic political office.

    Location:
     Edmonton, AB

    Salary:
     $54,624.83 annually

    Position Type:
     Full-time, Unionized (COPE 397), Classified as S2B

    Benefits:
     Excellent benefits package, payment in lieu of pensions, car allowance, and per diems

    The ideal candidate is detail-oriented, organized, and thrives in a collaborative environment where accuracy and confidentiality are essential.

    Key Responsibilities

    • Enter, update, and maintain supporter and donor records in the Party's CRM system.
    • Perform accurate data imports, exports, and batch updates as directed.
    • Ensure data integrity and consistency across systems and campaigns.
    • Assist with database cleanup, duplicate resolution, and list management.
    • Generate data reports and export lists for fundraising, events, and outreach.
    • Provide administrative support including document preparation, meeting coordination, and filing.
    • Assist with incoming communications and follow-up.
    • Support basic finance administration such as receipt tracking and data coding.

    Qualifications

    Required:

    • Experience in administrative support or data entry roles.
    • Strong knowledge of databases or CRM platforms.
    • Excellent attention to detail and ability to work with confidential data.
    • Proficiency in Microsoft Excel and Google Sheets.
    • Ability to work independently with clear direction and within established processes.
    • Effective written and verbal communication skills.

    Assets:

    • Experience with Raiser's Edge, NationBuilder, Salesforce, or similar systems.
    • Interest in politics or work with a nonprofit or campaign organization.
    • Bilingualism or fluency in a second language.

    Interview Process

    • Shortlisted applicants will be invited to a virtual interview with 2–3 team members.
    • Successful candidates may be invited to a second interview.
    • Final candidates may be asked to complete a short work sample related to data entry or CRM tasks.

    Only those selected for an interview will be contacted.

    Working Environment and Expectations

    This role will work standard office hours with occasional evening or weekend work during peak periods. Additional support may also be required during election campaigns or Party conventions.

    Terms and Conditions

    This is a full-time position governed by a Collective Agreement between Alberta's New Democrats and COPE 397 and is classified as an S2B Administrative Support Staff. The starting salary is $54, Alberta's New Democrats also offer a payment in lieu of pensions and an excellent employer-paid benefit package.

    How to Apply

    Please send a resume and cover letter to  with the subject line:

    "Database Administrative Support Staff Application – Your Name"

    Apply before 5:00pm, September 15, 2025.

    We are committed to employment equity and encourage applications from all equity-deserving candidates. If you require accommodations during the application process, please let us know.

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    Administrative Support

    Southport, Manitoba Canadian Base Operators

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    Job Description

    Job Description

    ABOUT THIS CAREER OPPORTUNITY

    Canadian Base Operators' Southport team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. As a proud partner with Kelowna Aerospace Defence Programs, we deliver numerous support services tailored to our client, the Royal Canadian Air Force (RCAF).

    The Administrative Support position is a full-time, permanent position located in Southport, MB and reports directly to the Client Services Supervisor. Their primary focus is to provide administrative and office support to internal and external personnel. Duties and responsibilities include but are not limited to:

    • Prepare routine reports and letters.
    • Process reports and bookings in hotel software.
    • Process claims, course reports and travel arrangements for staff and students.
    • Transcribe and prepare meeting minutes.
    • Prepare documents and welcome packages for new students.
    • Conduct orientation briefings for new student courses.
    • Assist with stocking supplies in other departments.
    • Maintain reference library publications.
    • Create building access cards and photo IDs for staff and students.
    • Sort and distribute incoming regular and electronic mail. Coordinate the flow of information internally and with other departments.
    • Provide back-up for the other Client Services personnel.
    • Order and replenish office supplies.
    • Maintain routine records, telephone lists and files.
    • Answer enquiries, including telephone calls and emails by providing accurate information and relay any messages as necessary in a timely and polite manner; and
    • Greet vendors, customers, and visitors in a courteous and professional manner.

    COMPETENCY REQUIREMENTS

    • Communicates Effectively
    • Customer Focus
    • Problem Solving and Innovation
    • Teamwork and Collaboration
    • Values and respects others

    EDUCATION REQUIREMENTS

    • High School Diploma or equivalent
    • Certificate in the administrative field or related an asset

    WORK EXPERIENCE REQUIREMENTS

    • 1-3 years of administrative experience in an office environment
    • Knowledgeable of RCAF administrative functions and processes an asset

    SKILLS, ABILITIES, AND OTHER REQUIREMENTS

    • High attention to detail and accuracy
    • Intermediate use of MS Office (Word, Excel, Outlook, Teams)
    • Organized and demonstrated time management
    • Works effectively with shifting priorities
    • Self-motivated, reliable and resourceful
    • Exceptional verbal and written communication
    • Eligible to obtain an Enhanced Reliability Clearance by the Canadian Industrial Security Directorate

    Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our clients' mandates, the successful candidate may be required to validate full vaccination prior to hire.

    Canadian Base Operators welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

    #LI-LM2

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    Administrative support

    Louisbourg, Nova Scotia Vitalité Health Network

    Posted 2 days ago

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    Job Description

    NOTE : Applicants must attach a resume to their application.
    JOB SUMMARY:
    Provide administrative support to the regional administrative and medical director for the Surgical and MDRD sectors. Ensure that the office is properly organized. Provide services in a professional manner.
    REQUIREMENTS:
    Secondary school diploma or general education diploma (GED) plus an administrative support program of over one year and up to two years in length or the equivalent;
    Post-secondary training in office secretarial studies of at least one year;
    Five years’ experience in an equivalent or related position;
    Ability to write well in both English and French;
    Ability to make informed decisions and demonstrate initiative with minimal supervision.
    Very good knowledge of the Microsoft Office suite programs (Word, PowerPoint, Access, Excel, Outlook);
    Ability to complete assigned tasks within tight deadlines while maintaining a high level of quality. Skilled in planning, organizing, and prioritizing tasks effectively
    Ability to plan, organize and prioritize tasks effectively;
    Ability to work independently and as part of a team;
    Physical ability to perform assigned work;
    Good work history (performance and attendance);
    Adherence to professional ethics principles, the Network’s management philosophy and organizational values;
    Adherence to Vitalité Health Network’s confidentiality rules.

    The above requirements may be verified through oral, written or practical tests during the selection process.
    Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
    The employer reserves the right to shorten or extend temporary assignments for operational reasons.
    We thank all applicants. However, only those selected will be contacted.
    Les exigences décrites ci-dessus peuvent être vérifiées par le biais d'examens oraux, écrits ou pratiques dans le cadre du processus de sélection.
    Si aucun candidat ne satisfait aux exigences du poste, le poste ne sera pas nécessairement réaffiché. Si vous désirez être considéré pour ce poste et répondez à la plupart des exigences, vous êtes encouragé à soumettre votre candidature.
    L’employeur se réserve le droit de raccourcir ou de prolonger les affectations temporaires pour des raisons opérationnelles.
    Nous remercions à l'avance tous les candidats; cependant, nous ne communiquerons qu'avec les personnes dont la candidature aura été retenue.

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    Administrative Support IV

    New
    St. Albert, Alberta $26000 - $31500 Y Alberta Health Services

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    Your Opportunity:

    Are you seeking a fulfilling career with opportunities for growth and advancement? Are you a dynamic administrator who thrives in a fast-paced scheduling environment that directly impacts patient care? Reporting to the Manager of Staffing Service Centre (SSC) this position plays a vital role in supporting multiple programs within the North Zone. The scheduler uses the Environment for Scheduling Personnel (ESP) staff scheduling application while adhering to established staff scheduling processes. You'll handle complex and often urgent staff scheduling tasks within tight timeframes in a busy, high-pressure environment. Attention to detail is essential as you ensure that employees are scheduled appropriately, and that employee pay data aligns with AHS policies, procedures, and collective agreement provisions. You'll leverage your technical and interpersonal communication skills to provide exceptional customer service to valued clients in a fast-paced environment, even when faced with frequent interruptions and shifting priorities. Your expertise will also be crucial in training and orienting new staff. As a successful Scheduler, your key responsibilities will include filling pre-booked and immediate shifts resulting from staff vacation, leave of absence, illness, and education leave, anticipating staffing needs and informing managers of shifts requiring further attention, entering data for payroll, providing scheduling reports, detailed records and compiling/providing statistical information. The ideal candidate for this role will focus on developing trusted relationships, effective interdisciplinary communication with clients, and maintaining a patient-focused mindset. Please note this role requires the candidate to work on-site at the Staffing Service Centre.

    Description:

    As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

    • Acute Care Alberta: N
    • Primary Care Alberta: N
    • Recovery Alberta: N
    • Classification: Administrative Support IV
    • Union: AUPE GSS
    • Unit and Program: Provincial Staffing Shared Services
    • Primary Location: Sturgeon Community Hospital
    • Location Details: As Per Location
    • Multi-Site: Not Applicable
    • FTE: 1.00
    • Posting End Date: 12-SEP-2025
    • Temporary Employee Class: Temp F/T Benefits
    • Date Available: 01-OCT-2025
    • Temporary End Date: 02-APR-2026
    • Hours per Shift: 9
    • Length of Shift in weeks: 12
    • Shifts per cycle: 52
    • Shift Pattern: Days, Evenings, Weekends
    • Days Off: As Per Rotation
    • Minimum Salary: $26.07
    • Maximum Salary: $31.68
    • Vehicle Requirement: Not Applicable

    Required Qualifications:

    Some post-secondary education.

    Additional Required Qualifications:

    Proficiency in using Microsoft Outlook, Word, and Excel. Capability to successfully complete a 6-week training course. Minimum of 1 year of customer service experience. Minimum of 1 year of scheduling experience.

    Preferred Qualifications:

    3 years customer service experience. Experience in timekeeping and payroll processes. Previous experience in a call center setting. Knowledge of applicable collective agreements and pay codes. Experience working in a unionized, healthcare, and/or 24/7 operational environment. Familiarity with AHS scheduling software such as Kronos, ESP, or ASC. Current experience working within an AHS centralized ESP Staffing Service Center.

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    Saltwater Administrative Support

    Saint John, New Brunswick Cooke Aquaculture Inc.

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    Job Description

    Job Description

    As a global seafood company, Cooke has operations in North America, Europe, South America, and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.

    Kelly Cove Salmon, a division of Cooke, is seeking a detail-oriented and experienced Saltwater Administrative Support professional to join our growing team in Blacks Harbour, New Brunswick.

    The Role : We’re looking for a highly organized and software proficient individual to manage and support mobile devices and digital forms used by staff across multiple regions. This role is essential in ensuring smooth daily operations, providing frontline support, and maintaining communication tools and reporting systems.

    Key Responsibilities:

    • Provide daily support for mobile devices (iPads, phones) and related technical issues.
    • Assist staff across regions with setup, troubleshooting, and training on mobile tools.
    • Manage and update digital forms using platforms such as Pronto Forms.
    • Maintain accurate contact lists and ensure reports are current and well-organized.
    • Upload and organize digital forms within internal systems.
    • Prepare and distribute monthly phone bill reports.
    • Coordinate with technicians on tracking systems and other technical tools.
    • Support the onboarding of new users with mobile technology and tools.

    Qualifications:

    • Strong organizational and communication skills.
    • Experience with mobile devices and basic technical support.
    • Experience with Pronto Forms or similar digital form tools.
    • Ability to troubleshoot common technical issues and liaise with vendors when needed.
    • Proficient in Microsoft Office and SharePoint.
    • Comfortable working independently and managing multiple tasks in a fast-paced environment.

    Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.

    Benefits Package:

    • Health Benefits: Includes coverage for dental, vision, and extended medical care.
    • Insurance: Life and disability insurance are provided for financial security.
    • Support Services: Access to an Employee Assistance Program (EAP).
    • Financial Planning: Opportunity for RRSP matching to support your retirement savings.
    • Time Off: Paid vacation, holidays, and sick leave for work-life balance.
    • Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
    • Career Development: Professional growth opportunities and avenues for advancement.
    • Perks: Employee discounts on company products or services.

    If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.

    The Why

    Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

    NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.

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    Reception & Administrative Support

    Port Hawkesbury, Nova Scotia Seaboard Transport Group

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    Job Description

    Job Description

    Description

    Join Seaboard Tire Today! 

    Position Overview: We are looking for a friendly, professional, and highly organized Reception & Administrative Support to be the first point of contact for our busy automotive shop. This role requires someone who can handle a fast-paced environment, greet every customer warmly, manage high call volumes, and provide outstanding service while supporting the flow of daily shop operations. The ideal candidate is personable, detail-oriented, and thrives on multitasking—whether it’s answering phones, booking appointments, or assisting customers at the counter.

    Key Responsibilities:

    Customer Interaction & Service

    • Greet every customer with the 6 feet or 6 second rule —acknowledge them within six feet or six seconds.
    • Build strong customer relationships by providing friendly, helpful, and professional service.
    • Handle upset customers with patience and problem-solving, working to resolve issues and leave them satisfied.

    Phone & Front Desk Management

    • Manage a high volume of incoming calls (100+ daily), ensuring quick and professional responses.
    • Schedule service appointments, road calls, and follow-ups efficiently.
    • Provide price estimates and tire quotes to customers.

    Shop & Operations Support

    • Assist with preparing parts, tires, and work orders to keep vehicles moving through the shop efficiently.
    • Support service advisors and technicians by coordinating timing when multiple jobs are completed at once.
    • Call vendors for parts pricing, estimates, and availability.
    • Help coordinate test drives with technicians to assess vehicle issues.

    Problem Resolution

    • Anticipate needs and proactively support the shop’s fast-paced workflow.

    Qualifications

    • Previous experience in a customer-facing or reception role (automotive or service industry experience an asset).
    • Strong multitasking and organizational skills; able to manage multiple priorities at once.
    • Excellent communication skills—both in person and over the phone.
    • Ability to remain calm, professional, and solution-focused under pressure.
    • Computer literacy for scheduling, quoting, and record-keeping.

    What We Offer

    • A supportive team environment known for great service and friendly relationships.
    • On-the-job training, including learning the basics of test drives and shop operations.
    • Opportunities to build long-term customer connections in a busy, respected local shop.

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