458 Local Shops jobs in Mississauga

Job Description

Job Description

About Clutch:

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50™ and Fast 500™ lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

Clutch is looking for a Retail Sales Representative to be the voice for an online car buying experience. This is a fantastic opportunity to join a rapidly growing team and create a huge impact!

What you'll do:

• Manage inbound customer inquiries: respond promptly and professionally to a high volume of customer inquiries through phone calls, emails, and SMS, ensuring all needs are met with efficiency and care.
• Conduct outbound outreach (warm calls): engage with prospective customers who have shown interest in purchasing a car, offering information and support to help them move forward with Clutch.
• Guide customers through the Clutch process, helping them navigate their first steps in purchasing a car. Offer clear and straightforward explanations to ensure they feel confident in their choice, while highlighting the benefits of buying with Clutch and the reasons behind our 5,000+ 5-star Google reviews!
• Take detailed notes and update customer information in our CRM system to ensure all interactions are properly documented and tracked.
• Inform customers about the full range of products and services Clutch offers, helping them understand how they can further protect and enhance their vehicle purchase with protection plans.
• Work closely with other departments to ensure a smooth and seamless experience for every customer, from initial inquiry to final sale.
• Communicate with enthusiasm and passion about what makes Clutch unique, showcasing how we revolutionize the car-buying experience.

What we're looking for:

• We're seeking someone who is excited to be part of a fast-paced, high-energy team. If you're passionate about providing excellent customer service and sharing your enthusiasm for online car buying and selling, we want you to join our team!
• 2-3 years of customer service or sales experience required
• Passion for cars is a plus
• Stoked about disrupting and redefining an age-old industry and a drive to win
• Self-starter attitude
• Attention to detail and a high level of organization
• This role requires on-site work at our Mississauga facility located at 3350 Wolfedale Rd
• Availability to work on weekends (either Saturday or Sunday) is required.

It'd be great if you have:

• A valid OMVIC license is required, or you must be willing to obtain one within the first month of employment, with the costs fully covered by Clutch.
• Multilingual skills are an asset (e.g., French, Spanish, Mandarin)

Why you'll love it at Clutch:

• Autonomy & ownership - create your own path, and own your work
• Competitive compensation - This role offers a base compensation + sales incentive plan!
• Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email .

Description
Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores 
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
Join the team as a Seasonal Sales Associate this holiday and help spread the cheer! As a Seasonal Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.
Responsibilities
+ Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
+ Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
+ Support product replenishment activities and maintain brand standards to keep the store full and abundant.
+ Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
+ All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
+ Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
+ Maintain our values, policies, and procedures.
Qualifications
+ Thrives in a customer-first based retail environment.
+ Demonstrated sales and customer experience results in a fast-paced environment.
+ Effective communication skills, being open to feedback, and the ability to adapt quickly.
+ Ability to de-escalate store and customer situations effectively.
+ Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Core Competencies
+ Lead with Curiosity & Humility
+ Build High Performing Teams for Today & Tomorrow
+ Influence & Inspire with Vision & Purpose
+ Observe, Engage & Connect
+ Strive to Achieve Operational Excellence
+ Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include: 
+ No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). 
+ 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! 
+ Visit bbwbenefits.com for more details. 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call or email if you require an accommodation.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.
Application window will close when all role(s) are filled.

Description
Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores 
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
Join the team as a Seasonal Sales Associate this holiday and help spread the cheer! As a Seasonal Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.
Responsibilities
+ Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
+ Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
+ Support product replenishment activities and maintain brand standards to keep the store full and abundant.
+ Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
+ All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
+ Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
+ Maintain our values, policies, and procedures.
Qualifications
+ Thrives in a customer-first based retail environment.
+ Demonstrated sales and customer experience results in a fast-paced environment.
+ Effective communication skills, being open to feedback, and the ability to adapt quickly.
+ Ability to de-escalate store and customer situations effectively.
+ Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Core Competencies
+ Lead with Curiosity & Humility
+ Build High Performing Teams for Today & Tomorrow
+ Influence & Inspire with Vision & Purpose
+ Observe, Engage & Connect
+ Strive to Achieve Operational Excellence
+ Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include: 
+ No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). 
+ 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! 
+ Visit bbwbenefits.com for more details. 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call or email if you require an accommodation.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.
Application window will close when all role(s) are filled.

Job Description

Job Description

Make Your Mark™ with Tandy Leather! Do you want to be part of a team that allows you to be you and share your passion and creativity as part of a talented and diverse retail team? Our retail stores are the center of our business, and our associates are the front line with our customers.

As part of the Tandy team, our store associates look forward to a consistent schedule with no early mornings or late nights, paid holidays and vacation/sick days, a generous employee discount, a quarterly sales associate bonus , and even more!

Plus, they get the chance to learn and develop their leatherworking knowledge and skills as part of a small team running a small business. You will join a heritage brand with more than 100 years of expertise in leathercraft. Sound like a team you'd like to be a part of?

Since 1919 Tandy Leather has been the resource for generations of leatherworkers, providing quality leather, tools, kits, and teaching resources worldwide.

As a century-old brand, Tandy has a deep respect for tradition, but we also embrace change, new trends, and new ways to create. From store to distribution center to corporate, Team Tandy works collaboratively every day to ensure our customer's experience is always consistent no matter how they choose to shop at Tandy.

All new hires must show proof of COVID-19 vaccination when accepting the offer. *

Responsibilities:

• Welcome and identify customer needs
• Explain products and services to customers
• Monitor inventory to ensure the product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints
• Other duties as assigned

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Strong negotiation skills
• When accepting the offer, the candidate must provide proof of COVID-19 vaccination (all shots).*

*Subject to limited exemptions under applicable law.

Physical Demands

• Constant moving & standing for at least 2 consecutive hours
• Lifting up to 30 lbs.
• Stooping, kneeling, and crouching
• Climbing ladders
• Reaching for items above eye level
• Involves close vision and color vision, depth perception, and focus adjustment

TLF offers a compensation package :

• Competitive compensation – strong pay for performance culture.
• Sales Associate Quarterly Bonus – based on sales performance, a great way to grow your pay!
• Paid Holidays – ten paid holidays available on day one of employment.
• Vacation/Sick Days – based on the hire date
• RRSP Plan - company matched
• And much, much more!

EQUAL EMPLOYMENT OPPORTUNITY

At Tandy, our diversity is our strength, and we are committed to creating a safe and inclusive workplace for all employees regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Tandy is proud to be an equal-opportunity employer.

ABOUT TANDY

Tandy Leather Factory, Inc., ( headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain.

Job Description

Job Description

Salary: 17.60

Are you looking to join one ofCanada's Greatest Places to Workand be a part of making it even better?

Better Workdays Start Here is Mister Safety Shoes mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and shoemobiles. The values of caring, respect, and exceptional service start with our team. Its a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 1 permanentPart Time Retail Sales Consultant that is polite, well-spoken and out going to join our Oakville team! Our team members practice a consultative approach to our customer interactions. We will equip you with the knowledge to understand workplace safety requirements, so that you are able to provide solutions that best meet your customer's needs.

What we offer:

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions, we offer a starting wage of $17.60/hour.
• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Employee discounts offering substantial savings on a wide range of products, allowing you to enjoy our offerings at special rates and experience the products firsthand.
• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are also closed on all statutory holidays including Boxing Day!
• Internal Development Opportunities: We provide opportunities for professional growth and development within the organization.

Duties and Responsibilities:

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
  Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Qualifications:

• High school diploma or equivalent is preferable.
• Able to offer flexible availability, including the ability to work various hours. This includes being available for weekday shifts until 8:30pm and weekend shifts until 6:30pm.
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
• Experience in sales, retail, or customer service is an asset.

If you are a dedicated worker and have a people-first attitude, you will be truly valued, recognized, and rewarded.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.

**Description**
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
70 Bristol Road East, Mississauga, ON L4Z 3K8
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

**Description**
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
1475 Dundas St East Mississauga, ON L4X 1L3
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description
Overview: In this role, you will serve as a key liaison between Internal teams supporting Fiserv merchants and our warehouse operations teams, ensuring timely resolution of issues while fostering strong relationships. The right candidate will be able to combine problem-solving and communication skills to minimize service disruptions and help to enhance merchant satisfaction. This position requires a proactive approach to account management and a commitment to delivering high-quality support within defined SLAs.
What You'll Do:
- Act as a primary point of contact for internal inquiries, ensuring resolution within SLA and maintaining strong client relationships.
- Collaborate with internal operations teams to troubleshoot and resolve merchant issues efficiently.
- Analyze incoming requests to identify root causes and recommend process improvements.
- Communicate clearly and professionally with internal stakeholders.
- Provide timely reporting, follow-up, and escalation of issues to appropriate teams.
- Maintain accurate documentation of internal interactions and resolutions. -Work in an office environment, primarily at a desk using a computer for data analysis and communication.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
Required Skills & Experience:
 - 2+ years of experience in customer service, administrative support, and account/relationship management.
 - Proven ability to manage multiple priorities independently in a fast-paced environment.
 - Strong proficiency with Windows PC, Microsoft Excel, Outlook, and Teams.
 - Excellent verbal and written communication skills with a customer-first mindset.
 -Demonstrated ability to build and maintain professional relationships with clients and internal teams. Preferred Qualifications:
 - College degree or equivalent work experience.
 - Familiarity with payment processing and Fiserv's platforms, systems, and operational areas.
 - Adaptability in dynamic environments with shifting priorities.
 - Strong analytical and problem-solving skills.

Job Description

Job Description

Customer Service Representative (CSR)

Job Summary

The Customer Service Representative serves as the primary point of contact for clients, managing the full order-to-delivery lifecycle. This role involves processing orders , booking logistics , providing detailed product information, and ensuring exceptional customer satisfaction throughout the entire experience.

Key Responsibilities

• Process customer orders efficiently, including receiving, reviewing, and accurately inputting orders and ensuring all necessary forms are completed.
• Book and coordinate trucks and logistics to meet customer delivery appointments and requirements.
• Respond promptly and professionally to all customer inquiries and communications via phone, email, and other channels.
• Acknowledge and efficiently resolve customer complaints, escalating complex issues to the appropriate internal team when necessary.
• Maintain expert-level knowledge of our products to effectively educate customers and answer detailed questions about specifications and use.
• Coordinate and communicate daily with colleagues across sales, logistics, and shipping departments to ensure seamless order fulfillment.
• Monitor the status of orders and provide proactive updates to customers, managing expectations regarding lead times and deliveries.
• Uphold a positive, empathetic, and professional attitude toward customers at all times.

Required Qualifications

• Proven experience working in a customer support or customer service role.
• Excellent verbal and written communication skills.
• Strong ability to stay calm and handle difficult conversations when customers are stressed or upset.
• Demonstrated proficiency using computers and standard business software, including Microsoft Word, Excel, and Outlook .
• Highly organized with strong attention to detail when processing data and filling out forms.
• Ability to work effectively both independently and as part of a team.