6,348 Lululemon jobs in Canada

Job Description

Job Summary:

The DC Asset Protection Investigator will primarily support and partner with Distribution Centers across Canada, with a home base at the Mississauga DC. This role focuses on leading external investigations, specifically targeting transport-related theft, fictitious pickups, and fraud impacting internal DC operations, 3PL partners, and pool carriers supporting Lululemon’s fulfillment network.

The Investigator plays a critical role in maintaining a safe and secure environment for distribution center employees, guests, and third-party carriers. They will proactively identify vulnerabilities within the supply chain and educate internal teams on best practices to reduce investigation-related incidents, mitigate shrink, and strengthen overall operational integrity.

Duties/Responsibilities

The Investigator is responsible for the overall inventory shortage performance and total execution of the Asset Protection Strategy for their respective DC. This role will ensure that all company policies, local, provincial, and federal laws are adhered to in the execution of internal and external theft investigations or inquiries. They will be working collaboratively with customer and associate groups within the store to ensure all objectives are clearly communicated and executed.

• Create and drive DC investigation strategies to reduce unwanted criminal activity while identifying trends and patterns to cultivate investigation leads internally and externally to support the business.
• Complete the prosecution process: report to police, case reports, attend court and testify as required.
• Develop and elevate the skillsets of field-based specialists and investigators.
• Develop partnerships with law enforcement agencies at local, state, and federal levels, as well as collaborate with industry peers and other retail loss prevention ORC organizations to identify, investigate and prosecute subjects that are impacting the market.
• Conduct static and mobile surveillance.
• Work complex field & fence investigations, case development and resolution.
• Must ensure privacy/confidentiality in all communications and placement (proximity to termination, line of sight, etc.) to only those with a business need to know.
• Effectively communicate with all supporting parties
• Other duties as assigned.

• Minimum three years’ experience in organized retail crime (ORC) investigations, supply chain investigations, or cargo theft investigations within retail or distribution environments.
• Strong foundational knowledge of logistics operations, cargo theft investigative techniques, and relevant law enforcement procedures.
• Bachelor’s degree in Criminal Justice, Logistics, or related field preferred; may substitute for some field experience depending on demonstrated expertise.
• Dual Private Investigator/Security Guard License required (as applicable by regional regulations).
• Proven success in developing and executing external investigations, including cargo theft, fictitious pickups, product diversion, and vendor fraud.
• Demonstrated ability to conduct field operations, perform static and mobile surveillance, and develop evidence-based reports to support merchandise recovery efforts.
• Familiarity with RFID scanning systems (e.g., Nedap), inventory software (e.g., Snowflake), and shipping records to validate product integrity and investigate discrepancies.
• Strong written and verbal communication skills, with the ability to clearly convey investigative findings and coach others in theft mitigation strategies.
• Analytical skills to query and analyze data sets to identify external theft patterns, trends, and high-theft risk areas.
• Innovative and forward-thinking; able to propose new tactics to mitigate theft and secure stakeholder buy-in.
• Sound decision-making abilities, able to balance multiple priorities with agility in support of the business and team.
• Knowledge of physical security strategies, inventory shrink control, and CTPAT compliance.
• Proficient in Microsoft Office Suite and electronic case management/reporting platforms.
• Maintains the highest standard of confidentiality and professional discretion.
• Flexibility to work varied shifts and respond on short notice to business needs.

Physical Requirements

• With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
• Frequent lifting and/or moving up to 15 pounds and occasional lifting and/or moving up to 30 pounds.
• Occasional walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.

Triumph Protection Group Key Attributes:

• Communicates respectfully to all team members, vendors, and clients.
• Models a positive attitude.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors in a timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards.

EEO Statement

Triumph Protection Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are seeking a highly motivated and customer-focused individual to join our team at Climate Control Systems of Greenwood INC as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely and efficient manner.

• Answer incoming customer calls and emails promptly and professionally
• Assist customers with product inquiries, orders, and returns
• Resolve customer complaints and issues with a sense of urgency
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to ensure customer satisfaction

• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and CRM software
• High school diploma or equivalent

If you are a team player with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team at Climate Control Systems of Greenwood INC.

Job Description

Company Description

This position is for our New MEGA STORE!

Take your career to new heights at Structube!

STRUCTUBE is the perfect workplace for fans of modern and contemporary interior design, furniture and accessories. We foster an inspiring work environment where collaboration and camaraderie prevail, whether working in our stores or at our Head Office.

What’s in it for you?

• A competitive salary;
• A group insurance program paid 100% by STRUCTUBE (Vision & Dental);
• A telemedicine and stress management program available from day one;
• Discounts at various merchants (gym, phone plans, etc.);
• A 25% discount on STRUCTUBE’s regular priced items;
• Opportunity for growth and career advancement;
• An employee recognition program;
• And much more!

• Offer customers a place to voice their concerns and react in a professional and empathetic manner 
• Offer customers an excellent service by providing them with information about our products, services, promotions and availability 
• Problem solve customer cases in a professional manner by gathering all necessary information and informing customers about different options and acceptable solutions 
• Stay up to date and informed about all of Structube’s new products, promotions and services 
• Build a good customer experience relationship with customers to increase customer retention 
• Work effectively with internal teams to ensure a positive customer experience 
• Process order pick-ups, exchanges and returns.

• Good interpersonal skills in a call center environment
• Previous customer experience in handling returns
• Able to solve problems, is resourceful and motivate
• Good reading and writing skills 
• Ability to prioritize workload.

At STRUCTUBE , we believe in equal access to employment and the richness of the diversity of our employees!

About us:

Structube wants to offer its clients a wide range of modern edge home furniture at its best affordable prices! We help our customers rediscover their home, one room at a time. With over 80 stores nationwide and over 700 employees and counting, Structube's small family business has become a thriving retailer brand looking to transform its future retail markets. Join Structube and come experience working with our ambitious, dynamic and motivating team!

Dream a space for them. Dream a career for you!

Are you looking for a supportive, collaborative workplace where you can thrive in a dynamic team environment with inspiring leaders? You’ve come to the right place. At Sun Life , we are seeking ambitious individuals who share our values and are committed to making a positive impact every day for people around the world. If you're passionate about customer service and eager to contribute to a growing organization, we want to hear from you.

As a Customer Service Specialist , you will play a key role in supporting our clients by providing exceptional service across multiple channels. You will handle both inbound and outbound communications, assist with administrative processes, and support the overall customer experience to ensure satisfaction and retention.

• Monitor and manage inbound hotline calls from clients, ensuring timely and accurate resolution of requests.
• Guide clients through administrative procedures based on their needs.
• Handle policy conservation requests, providing clear information and solutions.
• Check and respond to daily messages from the telephone box.
• Receive and resolve complaints , coordinating with internal teams to ensure swift resolution.

• Conduct welcome calls for new clients and random check-ins before issuing policies.
• Perform random check calls for clients purchasing RPUL & UL products, ensuring accuracy and satisfaction.
• Address policy suspensions, unsuccessful