19 Management Roles jobs in Vaughan

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$76,800 - $115,200 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Required Qualifications:
+ Undergraduate degree or relevant professional certifications, designations, or equivalent required
+ 5-7 years in business management analysis or similar roles
+ Proficient knowledge of Business Management
+ Track and managing discrepancies
+ Manage discrepancy escalations and facilitate resolutions
+ Strong analytical, problem-solving and communication skills
+ Skill in using analytical software tools, data analysis methods and reporting techniques.
+ Skill in using computer applications including MS Office (including Excel, Visio)
+ Advanced Excel skill
+ Experience using PowerBI
+ Experience using Service Now, Jira and Confluence
Preferred (Brownie Points):
+ ITIL Intermediate Certification/ITIL Foundation Certification (v3 or v4)
+ Proven experience with process improvement methodologies (CBAP, Lean, Six sigma etc.)
+ Experience using Service Now, Jira and Confluence
+ Project Management Professional (PMP) is an asset
+ Certified Scrum Master is an asset
+ Domain Knowledge (finance, banking sector)
+ Experience with regulatory and audit frameworks
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Data & Analytics
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview:**
Are you a professional who is has a passion for data and can work collaboratively in a dynamic and evolving work environment? Successful candidates will thrive in this fast faced data centric team.
The TDS Reference Data Masters team plays a critical role in defining reference data strategies across our Data Masters and driving execution in partnership with Operations, Technology, and Stakeholders across TDS. By understanding the needs of our business partners, our purpose is to deliver strategic data solutions, capabilities, and trusted data.
In Chief Data Office, we live TD's Shared Commitments; we execute with speed and impact, innovate with purpose, act like an owner, think like a customer and develop our colleagues.
**Job Description:**
**Key Accountabilities for this role include** **but are not limited to:**
+ Collaborate with business stakeholders to gather and define requirements for Master Data Domains.
+ Analyze complex Party and Account data across various Capital Market systems to identify inconsistencies, support data quality (DQ) improvements, and ensure alignment with data standards.
+ Translate business needs into functional specifications for data solutions and enhancements.
+ Maintain thorough documentation of business requirements, data flows, data dictionaries, and governance processes.
+ Lead the execution and prioritization of reference data strategies across data masters, ensuring alignment with business needs.
+ Lead, motivate and develop relationships with internal and external business partners/ stakeholders to develop productive working relationships.
+ Participate fully as a senior member of the team, support a positive work environment and help champion quality, innovation, teamwork and service to the business.
+ Act as a leader to junior members on the team and act as a delegate to senior management with decision making.
+ Work closely with data owners and data consumers to understand their needs, identify data-related challenges, and deliver practical, scalable solutions that enhance data usability and trust.
+ Define and manage detailed system design for data master platforms and data integration processes.
+ Act as a liaison between Operations, Technology and Project teams.
+ Empathize and resolve data challenges with business partners across the bank by understanding their data needs.
+ Assist in planning and execution of key integration strategies and projects.
+ Work with the business to support testing efforts including test case execution and defect tracking to ensure smooth project delivery.
+ Provide industry knowledge for own area of expertise and participate in knowledge transfer within the team, business unit, and/or cross-functional groups.
+ Works autonomously on a range of tasks and may be relied upon to coach/ educate others.
+ Communicate project updates, risks, and impacts to senior management and stakeholders.
+ Demonstrate TD Framework and shared commitments in daily activities.
**Requirements & Qualifications:**
+ Undergraduate degree and/or Technical Certificate.
+ 10+ years of relevant experience from a business administration or financial background, with experience in Capital Markets is an asset.
+ An understanding of capital markets terminology, industry standard client databases (BBG, GLEIF) and corporate structures.
+ Experience managing system integration projects and project management experience.
+ Excellence analytical, problem-solving, and communication skills.
+ Strong knowledge with tools such as SQL, Excel, Visio, Python and reporting tools (i.e., Tableau, Power BI) is an asset.
+ Strong experience using JIRA to manage requirements, track tasks and collaborate across Agile teams.
+ A strategic thinker who can suggest creative solutions to various business initiatives.
+ Collaborative and engaging personality who can partner well with stakeholders.
+ Motivated and committed to drill down into risk and control issues with positive attitude.
+ Able to evaluate and articulate risk and control issues clearly.
+ Demonstrate strong organizational, planning and time management skills required to handle multiple tasks with changing priorities.
+ Ability to deliver legendary service while adhering to strict deadlines in a fast-paced work environment.
+ Self-motivated individual with the ability to take initiative and solve problems quickly and effectively.
+ A strong communicator who can effectively collaborate with our business partners across the firm.
**Who We Are:**
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Enterprise Enabling Functions
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
KEY ACCOUNTABILITIES SHAREHOLDER
+ Identify, mitigate and report on defects and issues according to guidelines and ensure appropriate escalation processes are followed; raising non-standard issues to relevant shareholders and control partners where required.
+ Responsibility for end-to-end Defect Management process for all FCRM applications as required.
+ Lead all activities providing recommendations and decision support to leadership for all Defect Management.
+ Responsible for reporting and providing input into KRI/KPI ensuring consistency with risk appetite.
+ Primary escalation points for significant defects/issues to protect the interests of the organization - identify and manage risks and promote the prompt and thorough escalation of high-risk issues.
+ Provide support on adherence to SLA, defect/issue communication, user group support and promoting adoption of processes.
+ Take corrective action and recommend or implement changes to procedures, as required. Provide timely and effective communication on status, analyses and findings to leadership and various stakeholders.
+ Identify opportunities to automate, simplify and improve capabilities.
+ Provide support for reporting and other processes across Business Applications team.
+ Understand and manage cross-stream interdependencies.
+ Support in the planning and execution of strategic activities.
+ Support and assist in other initiatives, processes and tasks assigned to the overall team.
EMPLOYEE/TEAM
+ Responsible for management of small group of analysts providing both leadership and guidance. Develop annual and/or long-term plans for own team.
+ Provide thought leadership and/or industry knowledge for own area of expertise and participate in knowledge transfer within the team and business unit.
+ Assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
+ Create and foster a cohesive team and promote a positive work environment. Lead and follow up on action plans to improve employee experience.
+ Manage employees in compliance with all human resources policies, procedures and guidelines of conduct.
+ Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams. Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes. - Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives.
+ Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
+ Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
JOB REQUIREMENTS
+ A dynamic leader who can work collaboratively, communicate effectively in both oral and written form and build relationships across teams and functions in a fast-changing environment.
+ Undergraduate degree required. 10+ years of diverse experience in risk management within large and complex financial services organization.
+ Strong collaborator who engages colleagues, business partners, external stakeholders, and employees
+ Exceptional organizational skills, including tracking dependencies, resolving outstanding issues, and structuring meetings effectively.
+ Ability to work in a fast-paced environment and manage multiple deadlines and priorities. Ability to analyze large volumes of information, identify key clarifications, and determine next steps.
+ Proven ability to identify and resolve performance and process bottlenecks. Proven ability in leveraging deep subject matter expertise to align teams to a central vision, while listening and engaging others to provide input in the shaping of that vision. Ability to manage multiple priorities in evolving and ambiguous environments.
+ Strong working knowledge of Confluence, Jira, Microsoft Office Suite and Visio.
+ Experience in working with business applications.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
**Line of Business:**
Data & Analytics
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Job Description Summary
Lead delivery of changes to TDS's shared Transaction Data Services and other associated shared data services to support a variety of projects. Works independently as a senior lead and may manage and direct activities related to analysis, design, delivery and support of data solutions on a various projects ranging up to larger projects.
Job Description
KEY ACCOUNTABILITIES
CUSTOMER
- Analyze and understand business and data requirements to develop complete business solutions, including data models (entity relationship diagrams, dimensional data models) and business rules, data life-cycle management, governance, lineage, metadata and reporting elements.
- Apply automation and innovation on data platforms and on-going on any new development projects / initiatives aligned to business or organizational strategies
- Design and implement complex business data information management frameworks to provide a solution that meets business requirements
- Collaborate with technology and business partners to deliver requested changes, ensure requirements have been met, established SLAs and resolve data related production issues.
- Work closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards
SHAREHOLDER
- Work with other various partners/ stakeholders to ensure project success
- Develop business requirements by researching / analyzing and documenting business data requirements
- Provide expert guidance within projects and other various change initiatives to support data impact assessments and data risk mitigation Internal
- Implement processes aligned to data information management standards and ensure data quality (e.g., rules / thresholds / assessments, etc.) and requirements are developed
- Develop and maintain knowledge of data available from upstream sources and data within various platforms
- Identify critical data / critical data elements to support Business Segment data governance and/or data management frameworks / programs
- May be responsible to understand and utilize business information management data deliverables
- Ensure business data and information is retained and disposed in compliance with enterprise data standards, policies and guidelines
- Perform data profiling using TD tooling and ad hoc system query languages to validate data analysis
- Provide support throughout data lifecycle to resolve data issues and support user community by helping users interpret the data
- Lead the investigation of root causes for data issues and ensure data issues are resolved
- Identify and/or define knowledge transfer and data expertise activities to support business teams using the information management solutions.
- Adhere to enterprise frameworks or methodologies that relate to data activities for business area
- Ensure business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
- Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
- Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Internal
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE / TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provide industry knowledge for own area of expertise and participate in knowledge transfer within the team, business unit, and/or cross-functional groups or committees (e.g., Data Councils)
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
- Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
- Requires master level conceptual expertise and knowledge for own area of specialty / domain and knowledge of broader related areas Internal
- Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of business information management processes and procedures
- Expert level analytical and problem-solving skills and fluent in multiple programming language
- Works autonomously as a senior/lead on a diverse range of tasks and is relied upon to coach/ educate others
- Manages and directs activities related to analysis, design and support of business information management solutions
- In-depth expertise or experience with big data solutions and familiarity with big data technologies
- Keep abreast of rapid business and technology innovation within business information management field
- Familiar with visualization tools
- Generally reports to a Senior Manager or Executive
EXPERIENCE & EDUCATION
- Undergraduate degree or Technical Certificate and/or
- 7+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background
**Who We Are:**
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Data & Analytics
**Pay Details:**
$65,600 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Job Description Summary**
Provide a range of business information management functions to support the various areas of data and analytics. Works under general guidance of other senior team members in partnership with subject matter experts to design, develop and support business information management solutions for the segment.
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Provide a range of data analysis and assess business information management related data requirements for specific data platforms, applications systems, servers aligned to business needs
+ Develop and maintain knowledge of data available from upstream sources and data within relevant platform / applications, including through the means of data profiling and data quality (e.g., rules / thresholds / assessments, etc.) reporting tools and via the capture of business metadata
+ Collaborate with business and technology partners to elicit information / data requirements and articulate requirements
+ Contribute to data deliverables including contribution to the overall project business requirements and data requirements documents
+ Provide support to resolve data and application issues
+ Support the user community by helping users interpret the data
+ Partner with internal team and business partners to resolve issues and ensure requirements and established SLAs
**SHAREHOLDER**
+ Support / develop and maintain data models using industry standard modeling tools
+ Assess business requirements by researching / analyzing and documenting business data requirements
+ Define, build and manage data dictionary / catalog for respective data platforms, systems / servers / applications
+ Ensure metadata and data lineage is captured and compatible with enterprise metadata and data management tools and processes
+ Runs quality assurance reports and resolves data integrity issues to ensure accurate reporting and data records
+ Gather, review, analyze, profile, validate, and map system data into the data warehouse to meet reporting and analytical business needs
+ Develop solutions and recommendations for improving data quality and data integrity issues, analyze data issues and works with development teams for problem resolutions
+ Understand data initiatives and capabilities, data governance principles and how they apply to the business segment
+ Ensure business data is maintained in compliance with enterprise data standards, policies and guidelines
+ Ensure business data and information is retained and disposed in compliance with enterprise data standards, policies and guidelines
+ Assist with the testing of the technical information systems regarding implementation, upgrades, and/or patches to ensure data integrity and systems functionality
+ Contribute to various data activities and processes as assigned
+ Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
+ Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk activities as necessary
+ Participate in and help implement continuous process / improvements where opportunities exist
+ Identify, recommend and effectively execute standard practices applicable to the discipline
+ Adhere to internal policies/procedures and applicable regulatory guidelines
**EMPLOYEE / TEAM**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team, business unit, and/or cross-functional groups or committees (e.g., Data Councils)
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
+ Participate in personal performance management and development activities, including cross training within own team
+ Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce
+ Act as a brand champion for your business area/function and the bank, both internally and/or externally
**Job Requirements:**
+ Strong analytical & problem-solving skills.
+ Experience in data management and understanding of data lineage and controls.
+ Experience in preparing and presenting PowerPoint decks to management and above.
+ High level of curiosity, willingness to dig deep through data, spreadsheets, etc. to proactively get to the bottom of things.
+ Superior organizational and time management skills to support time sensitive monthly and quarterly reporting processes.
+ Ability to adapt quickly to change and integrate new requirements into existing processes.
+ High attention to detail required with operational mindset and aptitude to improve efficiency in existing processes.
+ Ability to work independently and in teams to produce and deliver high quality results.
+ Strong knowledge in Excel and PowerPoint; VBA, SQL, Alteryx, Power BI, and Access is an asset.
+ An undergraduate degree, preferably in Mathematics, Business, Economics, Finance, Accounting or Risk Management or equivalent business experience. Post-graduate schooling and/or CFA designation an asset.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Manulife invites ambitious professionals to join as Senior Manager, Business Continuity Management. This outstanding opportunity allows you to be at the forefront of implementing operational resiliency within our business continuity field. You will enable business and IT partners to recognize and lead their business continuity and operational resilience risks in a multifaceted environment. As a trusted partner, you will guide the business and empower them to protect their critical processes, ensuring operational resilience.
You will provide expert guidance on Business Continuity (BC) and Disaster Recovery (DR) to ensure the company's protection and compliance with regulatory and client requirements. You will oversee these efforts, ensuring they meet global standards and support the timely recovery of business processes. Your involvement in key projects will ensure that information risk is effectively managed. Additionally, you'll collaborate with teams such as Information Security and Vendor Risk Management to deliver comprehensive Information Risk Management across the company.
This role places you at the forefront of our new initiative, ensuring all is completed in a timely manner. You will gain valuable insight into leading and navigating this emerging area, making this a forward-thinking leadership position!
**Position Responsibilities**
+ Develop and implement transition plans for segment third-party vendors to ensure seamless continuity of operations.
+ Serve as the main contact for business continuity requirements.
+ Improve the operational business risk management framework by mapping various items daily to support resilience.
+ Provide support for business continuity efforts, aligning with Manulife's new resiliency model.
+ Empower business partners to identify and manage their business continuity and operational resilience risks effectively.
+ Lead and participate in key projects and initiatives, ensuring that business continuity risk is consistently considered and handled.
+ Collaborate remotely with a team to achieve business goals while safeguarding our ability to deliver infrastructure services during disruptions.
**Required Qualifications**
+ 5 years of experience in Business Continuity, Business Resilience, Information Technology/Systems, Project Management, or Vendor Management from a large, complex organization.
+ Strong personal computing skills (MS Office) and familiarity with BCM Planning tools and/or relational databases (e.g., Fusion Risk Management, PowerBI).
+ Broad understanding of system technologies and Business Resilience/Disaster Recovery tools and techniques.
+ Superb communication skills, including the ability to develop and deliver effective user education sessions and presentations to all interpersonal levels.
+ Demonstrable ability to build relationships, engage, and influence others.
+ Knowledge of OSFI (B10 & E21) is required.
**Preferred Qualifications**
+ Professional certification in BCM (ABCP, CBCP, MBCI, or MBCP) is a plus or working towards acquiring certification.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
CAN, Ontario, Toronto, 200 Bloor Street East
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$94,220.00 CAD - $174,980.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

Job Description

Job Description

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy ! At goeasy , our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures , Canada’s Top Growing Companies , and the TSX30 , highlighting us as one of the top performers on the TSX . We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome , easyfinancial , and LendCare .

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

As the Senior Manager, Technology Business Management , reporting to the Director of IT Planning and Transformation, you will be a strategic and operational partner to the CIO and the IT Leadership Team. In this highly visible role, you’ll play a pivotal part in executing goeasy’s technology strategy and operations.

Your focus will be on driving operational excellence across IT by establishing, monitoring, and reporting on key performance indicators (KPIs) that measure progress, effectiveness, and the impact of IT’s strategic and operational plans. You’ll oversee strategic investments, initiative tracking, resource planning, and governance routines - ensuring IT execution is disciplined, transparent, and aligned with corporate priorities, all through a lens tailored to the needs of IT leadership.

While this role sits within the IT department due to the specialized knowledge required in technology operations, resource and capacity planning, and delivery models (Waterfall, Agile, Hybrid, and Product vs. Project Management), you’ll also collaborate cross-functionally. Your work will ensure IT initiatives and investments are aligned with enterprise-wide business and financial frameworks - month by month, week by week, and day by day, in a rolling and adaptive manner.

What will you be doing?

• Strategic and Operational Planning, Reporting, and Forecasting
  • Driving a rolling and adaptive planning, budgeting, reporting, and forecasting process that produces accurate, timely, and compelling artifacts for strategic initiatives, key investments, and technology support needs.
  • Supporting IT Leadership in prioritizing and aligning initiatives with corporate objectives and available resources.
  • Coordinating across IT domains, SMEs, and stakeholders to gather cost estimates and consolidate the strategic and operational plan.
  • Developing and maintaining a 3-year proforma forecast for the project portfolio, backlog, and associated operating/tail costs.
  • Preparing executive-level materials to support the CIO and IT Leadership in forums up to and including the Board of Directors.
  • Shaping and owning the narrative behind IT’s KPIs and performance metrics.
• Performance Management and KPI Reporting
  • Defining, maintaining, and evolving a comprehensive set of IT-specific KPIs, dashboards, and performance metrics across financial health, delivery execution, technology operations, and resource utilization.
  • Implementing frameworks for service costing and value realization to ensure transparency in IT expenditures.
  • Reporting regularly on portfolio health, initiative performance, delivery velocity, tech debt reduction, and resource capacity modeling.
  • Providing insights to guide IT’s evolution across cost centers, potential revenue centers, and KPI centers (e.g., OPEX vs. CAPEX, Run vs. Grow vs. Transform).
  • Communicating portfolio and operational risks and opportunities with a deep understanding of technology drivers.
  • Proactively improving operations, processes, and policies to align technology KPIs with business outcomes.
  • Collaborating with cross-functional stakeholders to ensure IT metrics are clearly represented in enterprise-wide reports and scorecards.
  • Optimizing technology investments by identifying opportunities to improve unit costs while balancing cost and quality.
  • Partnering with IT and business leaders to support aligned, data-driven decision-making.
    
    
• IT Planning, Cost Optimization & Governance
  • Partnering with Finance to manage IT’s capital and operating budgets with strategic alignment and financial discipline.
  • Enhancing cost transparency and reporting to provide actionable insights for strategic decision-making.
  • Implementing cost optimization initiatives to align spending with strategic goals.
  • Preparing monthly, quarterly, and annual financial analyses to interpret costs and identify risks, opportunities, and resolution strategies.
  • Supporting Finance in aligning capitalization definitions and ensuring accurate P&L and Balance Sheet reporting.
  • Developing compelling business cases, investment narratives, and KPI drivers to support IT’s financial planning.
  • Monitoring spend across IT’s project portfolio and operating budgets, coordinating with SMEs and PMs to manage variances, forecasts, accruals, and milestones.
  • Supporting Finance’s “IT as a Business Unit” model by operationalizing policies, controls, and governance routines for spend tracking and audit compliance.

What experience do you have?

• Holding a Bachelor’s degree in Business, Technology, or a related field; an MBA and/or PMP certification is considered a strong asset.
• Bringing 5+ years of progressive management experience in technology strategy, operations, and leadership.
• Supporting senior technology executives with planning, performance reporting, financial management, and business case development.
• Understanding IT organizational dynamics, including centralized and federated service delivery models, investment management, and portfolio/project management principles.
• Managing IT budgets and modeling cost structures (e.g., Run vs. Grow vs. Transform), while tracking and interpreting KPIs.
• Building trusted relationships and influencing stakeholders across both business and technical domains.
• Applying strong analytical and communication skills to distill complex information into clear, actionable recommendations.
• Demonstrating advanced Microsoft Excel capabilities (e.g., financial modeling, DCF, ROI, IRR, NPV) and creating impactful presentations using PowerPoint.
• Utilizing report visualization tools such as MicroStrategy, Power BI, Microsoft D365, OneStream, and ERP financial systems; familiarity with PPM tools is a plus.
• Thriving in fast-paced environments, adapting to change, and transforming ambiguity into structured, actionable insights with an entrepreneurial mindset.
• Driving results with integrity, dependability, and a strong sense of ownership.
• Collaborating effectively as a team player, supporting peers, and working cross-functionally to achieve shared goals.
• Acting as a client-focused advisor with deep analytical and problem-solving skills, and the ability to influence stakeholders at all levels.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week , from our Mississauga office.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

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