7,523 Management Support jobs in Canada

Job Description

At KeyData Cyber , our vision is to be the North American leader in designing and delivering digital identity security strategies and solutions to protect our clients in their digital transformation initiatives.

KeyData Cyber is a Gartner-recognized leader in professional identity security services, specializing in:

• Identity Governance & Administration (IGA)
• Privileged Access Management (PAM)
• Customer Identity & Access Management (CIAM)
• Cloud Security Posture Management (CSPM)
• Identity Threat Detection & Response (ITDR)

Come join us, you're key to our success!

Our Access Management Support Engineer will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating for our customers' issues. This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.

About Our Team:

The KeyData Next-Gen Managed Services accelerates customers' ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers — small and large businesses, educational institutions, and government agencies — see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future.

If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you!

Location: Canada, Remote

Employment type: Full Time, Permanent

Responsibilities:

• Maintain and support the customer's Identity and Access Management (IAM) platform, ensuring reliability and performance.
• Implement and manage core identity use cases, including user registration, authentication, account recovery (forgot password/username), and multi-factor authentication (MFA).
• Design, develop, and maintain authentication and authorization trees, nodes, chains, and policies aligned with business requirements.
• Develop custom scripted nodes to address business needs beyond out-of-the-box (OOTB) capabilities.
• Serve as the primary point of contact for ForgeRock support, managing incident troubleshooting, problem resolution, upgrades and certificate maintenance.
• Monitor ForgeRock logs in real time and troubleshoot authentication, authorization, and integration issues.
• Collaborate with client teams to onboard new applications, optimize platform performance, and implement enhancements.
• Troubleshoot front-end UI issues, leveraging ForgeRock SDK, OAuth, and SAML integrations.
• Lead major incident resolution (war-room scenarios), conduct root cause analysis (RCA), and present preventive measures to clients.

REQUIRED QUALIFICATIONS:  

• Bachelor's degree in computer science, Information Technology, or related field.
• Hands-on experience with ForgeRock (2-5 years). 
• Experience in ForgeRock products like ForgeRock AM, ForgeRock DS and ForgeRock Identity Cloud
• Experience implementing OAuth, OIDC, SAML or similar identity, authorization or authentication protocols/frameworks would be an added advantage.
• Excellent communication skills (verbal and written).
• Self-motivated, detail-oriented, collaborative, and organized individual with the ability to maintain flexibility and to function with minimal supervision.  

PREFERRED QUALIFICATIONS:  

• ForgeRock AM, DS or Identity cloud certifications
• If the candidate has Okta Experience that would be plus
• #LI-AS1

Why KeyData Cyber?

A Place Putting People First – Our team is our strongest asset. We have smart, hard-working, and talented team members. We support learning and development at all levels and encourage work-life balance as part of our key values.

A Place to Accelerate Your Career – We have the most digital identity solution deployments in Canada and we are in hyper-growth mode across North America. There are extensive opportunities to learn, develop, and advance in different areas of the business.

A Place to Share Your Perspective – We create a culture of respect, belonging, and empowerment for everyone by promoting fair treatment and full participation for all.

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Apply now to join the KeyData Cyber team!

Job Description

Company Description

ADGA Group is a proudly Canadian-owned and operated defence and security technology company. Our core services include value-added program management, agile software engineering development, and integrated security solutions. As an industry partner to the Canadian Government and Canadian Armed Forces (CAF) for decades, ADGA is actively supporting ongoing and emerging requirements for operational readiness, reconstitution, and modernization. 

For decades, we have recruited veterans to integrate their unique skillsets and highly specialized training into our workforce and work culture. At ADGA, we are united by our social purpose to create meaningful employment opportunities for veterans of the CAF and RCMP, their families, and fellow citizens who share a passion to contribute to the security and well-being of Canadians.

ADGA’s social purpose empowers us to reinvest in our employees as well as to donate generously to veteran and military family causes in our community.

Join our team at ADGA, where we prioritize your success by fostering internal movement and growth in a safe, inclusive and agile work environment. We offer a wide variety of career and developmental opportunities, including the option to work on different projects and technologies, on-the-job training, cross-training, access to business and technical online courses, and formal education subsidies.

ADGA is hiring a  Life Cycle Material Management Technician to support an existing program with DND.

In this role you will provide technical expertise and assist our customer to deliver TacNet hardware and manage the LCSS (Land Command Support System) Tactical Network. 

You will need to have experience in the area o Life Cycle Material Management and the DRMIS Software suite. (used by DND/CAF) Knowledge of Information Technology Infrastructure including: Data Processing, Data Storage, Networking and Power is required.

Tasks will include:

• assist in the LCMM (life cycle material management) of the LCSS TacNet hardware fleet which includes the planning, cataloguing procurement, distribution, tracking and disposal of equipment.
• assist in the creation and management of an LCSS HQ equipment strategy, including obsolescence management and maintaining a renewal/recapitalization plan for LCSS TacNet hardware. 
• participate in Hardware baseline procurement, cataloguing and equipment tracking. 
• assist with the configuration management of LCSS HW baselines.
• work with Supply Managers to ensure the correct movement o equipment through the supply systems.
• work with the internal workshop to coordinate repair and disposal tasks related to the TacNet equipment.
• work with Test Establishment to determine appropriate standards and qualifications, and then coordinating testing of TacNet equipment.
• work with the Army and other groups to resolve issues to the equipment. 
• work with Vendors and OEMs to manage warranties, corrective actions, repairs, technician training etc.
• write technical bulletins.
• other duties as needed.

• Must be skilled at LCMM processes and configuration management.
• Must be comfortable assisting in the development o technical bulletins. These describe issues related to the supported hardware systems and how to resolve those issues. 
• Required to apply/and hold an active Secret Level 2 clearance with PSPC/Public Works. (Fed Gov) 
• Education required: proof of College Diploma in Electronics, Computer Technology or a relevant field required to support LCSS, or a demonstrated qualification level 6A or 6B and a demonstrated min substantive rank of Warranty Officer in the Canadian Forces. 
• Minimum of 36 months of demonstrated experience within the last 60 months in the preparation of technical documents including requirements, specifications, checklists, bullets, reports, proposals, equipment disposal plans.
• Minimum of 48 months of demonstrated experience in the last 72 months in a minimum o 6 of the following areas below:
  • experience using a recognized process framework or using an LCMM handbook.
  • experience working on ERP software (like SAP) for equipment cataloguing.
  • experience working on ERP software for maintaining and developing checklists.
  • experience working on ERP software for coordinating equipment distribution.
  • evaluating and providing solutions to deficiencies in Technical Failure Reports and Unsatisfactory Condition Reports.
  • analyzing Statement of Operational Requirements.
  • reviewing Technical Data Packages. 
  • planning and executing equipment demilitarization and disposal. 

• ADGA currently holds this Defence contract. This is a multiple year contract.
• Work does need to be done on location - this role is out of an office in Gatineau. Work on-site - must be full time, Monday to Friday.
• Security to start - Secret level clearance and a Controlled Goods Certificate. 

Work-Life Balance   

We strongly support a healthy and productive work-life balance. This starts with a flexible approach to work, and policies designed to support employees through their day-to-day routines and major life events. For example, we offer a Maternity/Parental Top-Up (up to 52 weeks) and a Reservist Leave Top-Up (up to 180 days). 

ADGA continuously strives to integrate advanced Diversity, Equity & Inclusion (DEI) approaches and practices into our work culture. Our employee-based DEI Committee explores activities and invites discussions that foster an environment where all employees feel valued, respected, and heard.

Compensation

Above and beyond our commitment to offer a competitive base salary, ADGA has a company-wide profit-sharing plan for all full-time and part-time employees.

Comprehensive Benefits and Total Rewards   

We offer a comprehensive benefit program, providing employees with the choice between base or enhanced plans. Depending on the plan, ADGA pays for Health & Dental, a Health Spending Account, Short-Term Disability, an Employee Assistance Program, and a Telemedicine service. Also offered: discounts on gym memberships, 5,000+ perks through Perkoplis, a Deferred Profit Sharing Plan, and access to a wide range of other employee-centric services and savings programs.

Job Description

Job Summary:The Junior Clerical Support will be responsible for performing a variety of administrative and clerical tasks to support the office staff.

The ideal candidate will have excellent communication and organizational skills, as well as proficiency in Microsoft Office applications.Key Responsibilities:

• Greet clients and visitors and direct them to the appropriate staff member
• Answer phones and relate messages as needed
• Prepare and distribute correspondence, memos, and other documents
• Maintain electronic and paper files and records
• Enter data into project management software and other databases as needed
• Schedule appointments and meetings as requested
• Assist with the organization of project materials and supplies
• Perform general office duties such as photocopying, scanning, and faxing
• Order and maintain office supplies if required
• Other duties as assigned by office management

• High school diploma or equivalent required; Associate's degree in business or related field preferred, or equivalent combination of education and experience
• 1-2 years of relevant work experience
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Strong organizational and communication skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Knowledge of basic office equipment such as printers, copiers, and scanners

Internal Job Code: OP-CL-02
Salary Range: $40,000 - $60,000 / Annually

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Job Description

Job Summary:The Junior Clerical Support will be responsible for performing a variety of administrative and clerical tasks to support the office staff.

The ideal candidate will have excellent communication and organizational skills, as well as proficiency in Microsoft Office applications.Key Responsibilities:

• Greet clients and visitors and direct them to the appropriate staff member
• Answer phones and relate messages as needed
• Prepare and distribute correspondence, memos, and other documents
• Maintain electronic and paper files and records
• Enter data into project management software and other databases as needed
• Schedule appointments and meetings as requested
• Assist with the organization of project materials and supplies
• Perform general office duties such as photocopying, scanning, and faxing
• Order and maintain office supplies if required
• Other duties as assigned by office management

• High school diploma or equivalent required; Associate's degree in business or related field preferred, or equivalent combination of education and experience
• 1-2 years of relevant work experience
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Strong organizational and communication skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Knowledge of basic office equipment such as printers, copiers, and scanners

Internal Job Code: OP-CL-02
Salary Range: $40,000 - $60,000 / Annually

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Job Description

Job Summary:The Junior Clerical Support will be responsible for performing a variety of administrative and clerical tasks to support the office staff.

The ideal candidate will have excellent communication and organizational skills, as well as proficiency in Microsoft Office applications.Key Responsibilities:

• Greet clients and visitors and direct them to the appropriate staff member
• Answer phones and relate messages as needed
• Prepare and distribute correspondence, memos, and other documents
• Maintain electronic and paper files and records
• Enter data into project management software and other databases as needed
• Schedule appointments and meetings as requested
• Assist with the organization of project materials and supplies
• Perform general office duties such as photocopying, scanning, and faxing
• Order and maintain office supplies if required
• Other duties as assigned by office management

• High school diploma or equivalent required; Associate's degree in business or related field preferred, or equivalent combination of education and experience
• 1-2 years of relevant work experience
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Strong organizational and communication skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Knowledge of basic office equipment such as printers, copiers, and scanners

Internal Job Code: OP-CL-02
Salary Range: $40,000 - $60,000 / Annually

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Job Description

CONSULTATION CLERICAL SUPPORT
Governance and Administration
The purposes of this position are:
 

• To provide clerical support for the Consultation Department
• Maintain Consultation Database

1. Reception

• Greets all visitors to the office
• Responsible for answering and directing all incoming calls
• Responds to telephone and personal inquiries by providing factual information, or directing the questioner to the appropriate staff
• Responds to telephone and personal inquiries by providing factual information in accordance with Privacy Act

1. Secretarial and Administrative Assistance

• Provides secretarial services for the Consultation Lead, including the development and maintenance of all the files and accounts for the Consultation Department
• Provides general secretarial, clerical and administrative services, including typing, transcriptions, filing, photocopying and sending and receiving fax and courier message/parcels
• Maintain accurate, detailed records of projects within Curve Lake First Nation’s territories utilizing the Consultation Database
• Receives and posts mail
• Assists in arranging staff meeting; booking appropriate event spaces and maintains awareness of staff whereabouts on a daily basis
• Prepares invoicing, tracks filing fees and payments received

1. Other   

• Performs such other related duties as may reasonably be required by the Consultation Lead

• Graduation from a post-secondary program preferred with emphasis in Lands and/or Resources, Fishing and Wildlife, etc.
• Graduation from a secondary program with an OSSD

• Working knowledge of office practices, experience with use of office equipment and multi-line phones
• High level of organizational, written and verbal communications skills
• Displays initiative and strong interpersonal skills
• High level computer and word processing skills
• Ability to categorize and index a complex filing system
• Excellent public relations skills, including an appreciation for the need for tact, discretion and a positive, cheerful approach with the public
• Possess a basic knowledge of the Williams Treaties First Nations and Curve Lake First Nation Treaty and Traditional Territories
• Knowledge and appreciation of First Nation culture and traditions

• Be honest and trustworthy
• Be respectful
• Possess awareness and sensitivity to the history, language, culture and traditions of the people of Curve Lake First Nation
• Be flexible
• Demonstrate sound work ethics
• Must demonstrate and ensure a high level of personal and professional conduct

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Job Description

Job Summary:The Intermediate Clerical Support will be responsible for performing a variety of administrative and clerical tasks to support the office staff, as well as coordinate with and assist junior clerical staff.
The ideal candidate will have excellent communication and organizational skills, as well as proficiency in Microsoft Office applications and experience with project management software.Key Responsibilities:

• Coordinate with and assist junior clerical staff
• Prepare and distribute correspondence, memos, and other documents
• Maintain electronic and paper files and records
• Enter data into project management software and other databases as needed
• Schedule appointments and meetings as requested
• Assist with the organization of project materials and supplies
• Perform general office duties such as photocopying, scanning, and faxing
• Order and maintain office supplies if required
• Assist with office logistics, including coordinating meetings and events
• Assist accounting with billing and invoice management
• Other duties as assigned by office management

• Associate's Degree in business or related field preferred, or equivalent combination of education and experience
• 3-5 years of relevant work experience
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Experience with project management software
• Experience with Deltek Vision or Newforma is an asset
• Strong organizational and communication skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Knowledge of basic office equipment such as printers, copiers, and scanners

Internal Job Code: OP-CL-03
Salary Range: $55,000 - $70,000 / Annually

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Job Description

Clerical Officer

PERMANENT or Full-Time
The Clerical Assistant assists the Administrator and Manager at GCA Education Services in a variety of clerical, administrative and receptionist duties.
Responsibilities include administration of the GCA's waitlist and enrolment system and related processes, support with GCA

-calendar activities, purchasing, word processing and typing support, and receptionist duties.
You will have strength and experience in:
• Communication with parents, teachers, and Government staffs such as Licensing Officers, Subsidy etc.
• Receptionist duties including answering the telephone, responding to emails, dealing with parents, Government officers & employees.
• Word processing, typing and formatting documents & spreadsheets.
• Maintenance of databases and information and technology systems such as Himama apps.
• Maintaining and organizing filing systems.
• Assistance with registrations, documentation, promotions, news letter etc., shared tasks with teachers to organize, sanitize, clean rooms. 

• Learning complex procedures quickly and following them consistently
• Arrange of office systems and processes including ordering supplies and equipment.
This position requires a responsible, flexible, personable and organized team player with strong time management skills.
You will have:
• ECEA Certificate or Responsible Adults, plus some secretarial courses, or a combination of equivalent education and experience.
• At least 1 year of general office experience that includes reception and clerical functions.
• Demonstrated ability to type 60 words per minute.
• Working knowledge of MS Excel, Word, Outlook and experience with a variety of office equipment.
• High degree of accuracy and attention to detail.

• Proactive and an excellent team-player

Your additional assets include:
• Ability to organize, multi-task and carry out the duties of the position with independence.
• Responsible, reliable, flexible team player.
• Strong written and verbal communication.
• Strong interpersonal skills including dealing with people in a positive and professional manner.

Please send your resume to

GCA Education Services Inc. has been running for almost 10 years. The company has high employee retention. After probation we provide extended health benefit, dental plan, 5 days paid sick leave.

GCA Education Services Inc. has been running for almost 10 years. The company has high employee retention. After probation we provide extended health benefit, dental plan, 5 days paid sick leave.