42 Manufacturing Helper jobs in Canada
Production Support Engineer
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Job Description
Who We Are:
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series C funding round brought our total investment to over $170 million, fueling our ambitious vision.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 6 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet . We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Drive the evolution of Alpaca's customer facing technical support, ensuring scalability and efficiency to deliver exceptional client service.
Solve Complex L2 Escalations: Provide hands-on troubleshooting and resolution for critical technical issues, dedicating 50% of your time to direct customer problem-solving.
Improve Support Process Efficiency: Audit escalation workflows and improve via code, tooling, and training to minimize L3 escalations.
Drive Cross-Functional Root Cause Analysis: Collaborate with Support, Product, and Engineering to identify and resolve recurring issues, and ensure continuous product improvement.
Develop and Maintain Comprehensive Technical Documentation: Create and manage internal knowledge bases, runbooks, and troubleshooting guides, contributing to public documentation as needed.
Scale Technical Support: Lead the implementation of the technical support strategy to scale and deliver world-class client service.
You have 7+ years of experience in technical escalation or support engineering.
You excel at troubleshooting complex distributed systems and APIs.
You are proficient with SQL, Kubernetes, and GCP.
You communicate technical information clearly and document meticulously.
You drive process improvements and SLA performance.
You understand FinTech concepts and API-driven financial platforms.
You have experience with Golang, Kafka, or RabbitMQ.
You develop internal support automation tools.
You contribute to public technical documentation.
You have experience with performance tuning of Postgres databases.
How We Take Care of You:
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $00
- Monthly Stipend: USD 150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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Production Support Technologist
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Job Description
Salary: $74,098 - $105,856
Who we are:
Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs.
We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a worklife balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees. Lets combine our passions for building a greener future!
Your mission:
As a Production Support Technologist, youll bring hands-on technical expertise to our manufacturing teammaintaining and improving equipment, test systems, and tooling that keep our operations running smoothly. Youll play a vital role in getting new products ready for production, partner with R&D on design-for-manufacture (DFM) efforts, and help drive improvements in quality, efficiency, and innovation across the floor.
What we offer:
- Highly competitive extended health and dental plans for you and your family
- A yearly RRSP contribution on the companys behalf, plus an employee contributionmatching program to help you grow your financialwell-being
- Participation in company profit sharing scheme
- Paid time off to volunteer and give back to the community, on your own or as a part of a group with yourcoworkers
- Freeon-premiseparking, or choose our green transportationoptionand be paid for it
- Social Committee eventsalmost everymonth, from potlucks, game nights, and LAN parties to camping andskiing
- Free on-site gymat both locations
- Awards and recognition for service and accomplishments
- Assistancewith tuition or skills training relevant to yourrole
- A rewarding career doing work thatmatters
What we hope to create:
Solutions for building operators to enable the vision of Net-Zero Emissions by 2050. Help us get there.
In this role you will:
- Provide real-time technical support to production teams to resolve equipment, process, and test-related issues.
- Perform troubleshooting, repairs, and preventative maintenance on production equipment to minimize downtime.
- Assist in implementing new manufacturing processes and equipment for product introductions and process changes.
- Assemble and maintain functional and diagnostic test sets for electronic components and assemblies.
- Ensure test systems align with product specifications and manufacturing needs by collaborating closely with R&D Engineering teams during the design process.
- Maintain detailed documentation and perform periodic calibration and compliance checks on test systems.
- Design and fabricate assembly jigs, fixtures, and process aids to enhance efficiency, consistency, and ergonomics.
- Collaborate with engineering and manufacturing staff to refine tools based on operator feedback and performance data.
- Ensure tooling meets safety, quality, and process engineering standards.
- Support manufacturing readiness for new product launches, including setup of tooling, test sets, and production documentation.
- Liaise with R&D engineering during product development to ensure manufacturability, reliability, and cost-effectiveness through effective DFM practices.
- Provide feedback during design reviews to ensure smooth transition from prototype to production.
- Analyze production workflows and identify areas for improvement using lean and Six Sigma methodologies.
- Lead or participate in continuous improvement initiatives such as root cause analysis, value stream mapping, and Kaizen projects.
- Assist in the documentation and standardization of work procedures, setup sheets, and maintenance logs.
- Support the Quality and Environmental Management System (QEMS) by participating in corrective/preventive actions (CAPA), audits, and quality improvement projects.
- Track and record engineering changes, equipment updates, and modifications impacting production.
- Ensure all work adheres to applicable regulatory and safety standards (e.g., ISO 9001, IPC standards, WorksafeBC).
You'll have access to:
- An onboarding package to get you up to speed
- Online training courses
- A mentor
- A yearly training allowance
This role might be right for you if you have:
- Diploma or degree in Electronics Technology, Mechatronics, or related technical field.
- Minimum 3 years of experience in electronics manufacturing or test system support roles.
- Strong understanding of electronic assembly, test equipment, and diagnostics.
- Familiarity with test automation tools (e.g., LabVIEW, Python, C++) is an asset.
- Familiarity with CAD tools (e.g., SolidWorks) for jig and fixture design.
- Solid foundation in lean manufacturing and Six Sigma methodologies.
- Experience with product lifecycle and DFM practices in collaboration with engineering teams.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and cross-functionally with production, quality, and design teams.
- Ability to travel periodically to alternate manufacturing site in Edmonton, Alberta to provide on-site support as needed.
Youll be successful in this position if you:
- Enjoy hands-on problem solving and take pride in keeping production running smoothly.
- Are naturally curious and eager to understand how systems work and how to make them better.
- Communicate clearly and collaborate well with both technical and non-technical team members.
- Bring a continuous improvement mindset and are comfortable navigating change.
- Appreciate the balance between autonomy and teamwork in a production support environment.
- Value a healthy worklife balance; we don't expect you to work overtime or weekends.
Lets connect!
At Reliable Controls its not only experience and skills we are seeking; alignment with our values is of the utmost importance to us. Continuous improvement is vital to our organization, and we are prepared to invest in our teams future, not just their current abilities. Lets connect. We would love to hear from you!
Production Support Analyst
Posted 6 days ago
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Job Title:-Production Support Analyst III
Duration:12 month(s) plus extensions
Location: Montreal QC (Hybrid)
Description/Comment:Application Production Support FTS team for Connexis Cash Application
The position at a glance Application Production Support (Client) team, responsible for maintaining and supporting applications under the scope of North America Business Lines.
Teams are in USA, Canada and India, ensuring full coverage to the business lines that Client support. Client is a 24/7 team, ready to respond on any application related issues.
The team aims to maintain the integrity, stability and continuity of the supported platforms, with the main objective of safeguarding the availability of the applications at the start of every business hours.
The team thrives to implement the standard IT Policies in line with the GROUP and NAR standards. Always ensuring to comply with the IT Security policies enforced by the group.
Client team actively participates in the Client transformation, constantly adjusting and adapting to the needs of the business lines we support.
The Client goal, "Bringing value to the Business ".
Work Scope In detail
• Investigate production issues and coordinate resolution with stakeholders, clients, software vendors and technology specialists for a timely resolution.
• Support product deployment life cycle for new releases, standards, and patches.
• Ensure support documentation is kept up-to-date and published in prescribed tools according to the Bank's standards.
• Provide support for projects along with timely reporting on status updates and risks.
• Prepare documents for business continuity planning, architecture and disaster recovery procedures for the Client supported platforms.
• Coordinate post-migration validation in production environment with users and coordinate end-to-end testing as necessary.
• Participate in governance and audit initiatives and support the resolution of noncompliance findings/recommendations.
• Participate in the resolution of situation reviews triggered by major incidents along with documentation of post incident report.
• Participate in global projects working with teams from US, Canada, Paris, India, Philippines.
Preferred qualifications
• Minimum 5 years' experience in application production support
• Hands on experience with UNIX, Linux and Shell Scripts.
• Hands on experience with Oracle (preferred) SQL and PL/SQL.
• Experience with Windows servers.
• Knowledge in Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, PGP encryption, CFT, IBM MQ Series, etc
• Must be able to work flexible hours (morning shift, evening shift, weekend support).
• Strong problem-solving skills.
• Possess time management and priority management skills.
• Team player while being able to work autonomously.
• Ability to work under pressure to support critical 24x7 production platform.
• Professional English level skill for verbal and written communication (Follow the Sun requirement)
Good to have
• Experience in working with geographically diversified teams.
• ITIL Framework knowledge will be an asset (incident/problem/change process)
• Dynatrace Knowledge
• Ability to use Excel for data analysis and reporting
• Bilingual (French/English
Production Support Analyst
Posted 6 days ago
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Job Description
Job Title:-Production Support Analyst III
Duration:12 month(s) plus extensions
Location: Montreal QC (Hybrid)
Description/Comment:Application Production Support FTS team for Connexis Cash Application
The position at a glance Application Production Support (Client) team, responsible for maintaining and supporting applications under the scope of North America Business Lines.
Teams are in USA, Canada and India, ensuring full coverage to the business lines that Client support. Client is a 24/7 team, ready to respond on any application related issues.
The team aims to maintain the integrity, stability and continuity of the supported platforms, with the main objective of safeguarding the availability of the applications at the start of every business hours.
The team thrives to implement the standard IT Policies in line with the GROUP and NAR standards. Always ensuring to comply with the IT Security policies enforced by the group.
Client team actively participates in the Client transformation, constantly adjusting and adapting to the needs of the business lines we support.
The Client goal, "Bringing value to the Business ".
Work Scope In detail
• Investigate production issues and coordinate resolution with stakeholders, clients, software vendors and technology specialists for a timely resolution.
• Support product deployment life cycle for new releases, standards, and patches.
• Ensure support documentation is kept up-to-date and published in prescribed tools according to the Bank's standards.
• Provide support for projects along with timely reporting on status updates and risks.
• Prepare documents for business continuity planning, architecture and disaster recovery procedures for the Client supported platforms.
• Coordinate post-migration validation in production environment with users and coordinate end-to-end testing as necessary.
• Participate in governance and audit initiatives and support the resolution of noncompliance findings/recommendations.
• Participate in the resolution of situation reviews triggered by major incidents along with documentation of post incident report.
• Participate in global projects working with teams from US, Canada, Paris, India, Philippines.
Preferred qualifications
• Minimum 5 years' experience in application production support
• Hands on experience with UNIX, Linux and Shell Scripts.
• Hands on experience with Oracle (preferred) SQL and PL/SQL.
• Experience with Windows servers.
• Knowledge in Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, PGP encryption, CFT, IBM MQ Series, etc
• Must be able to work flexible hours (morning shift, evening shift, weekend support).
• Strong problem-solving skills.
• Possess time management and priority management skills.
• Team player while being able to work autonomously.
• Ability to work under pressure to support critical 24x7 production platform.
• Professional English level skill for verbal and written communication (Follow the Sun requirement)
Good to have
• Experience in working with geographically diversified teams.
• ITIL Framework knowledge will be an asset (incident/problem/change process)
• Dynatrace Knowledge
• Ability to use Excel for data analysis and reporting
• Bilingual (French/English
Production Support Analyst
Posted 6 days ago
Job Viewed
Job Description
Job Title:-Production Support Analyst III
Duration:12 month(s) plus extensions
Location: Montreal QC (Hybrid)
Description/Comment:Application Production Support FTS team for Connexis Cash Application
The position at a glance Application Production Support (Client) team, responsible for maintaining and supporting applications under the scope of North America Business Lines.
Teams are in USA, Canada and India, ensuring full coverage to the business lines that Client support. Client is a 24/7 team, ready to respond on any application related issues.
The team aims to maintain the integrity, stability and continuity of the supported platforms, with the main objective of safeguarding the availability of the applications at the start of every business hours.
The team thrives to implement the standard IT Policies in line with the GROUP and NAR standards. Always ensuring to comply with the IT Security policies enforced by the group.
Client team actively participates in the Client transformation, constantly adjusting and adapting to the needs of the business lines we support.
The Client goal, "Bringing value to the Business ".
Work Scope In detail
• Investigate production issues and coordinate resolution with stakeholders, clients, software vendors and technology specialists for a timely resolution.
• Support product deployment life cycle for new releases, standards, and patches.
• Ensure support documentation is kept up-to-date and published in prescribed tools according to the Bank's standards.
• Provide support for projects along with timely reporting on status updates and risks.
• Prepare documents for business continuity planning, architecture and disaster recovery procedures for the Client supported platforms.
• Coordinate post-migration validation in production environment with users and coordinate end-to-end testing as necessary.
• Participate in governance and audit initiatives and support the resolution of noncompliance findings/recommendations.
• Participate in the resolution of situation reviews triggered by major incidents along with documentation of post incident report.
• Participate in global projects working with teams from US, Canada, Paris, India, Philippines.
Preferred qualifications
• Minimum 5 years' experience in application production support
• Hands on experience with UNIX, Linux and Shell Scripts.
• Hands on experience with Oracle (preferred) SQL and PL/SQL.
• Experience with Windows servers.
• Knowledge in Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, PGP encryption, CFT, IBM MQ Series, etc
• Must be able to work flexible hours (morning shift, evening shift, weekend support).
• Strong problem-solving skills.
• Possess time management and priority management skills.
• Team player while being able to work autonomously.
• Ability to work under pressure to support critical 24x7 production platform.
• Professional English level skill for verbal and written communication (Follow the Sun requirement)
Good to have
• Experience in working with geographically diversified teams.
• ITIL Framework knowledge will be an asset (incident/problem/change process)
• Dynatrace Knowledge
• Ability to use Excel for data analysis and reporting
• Bilingual (French/English
Senior Production Support Engineer
Posted today
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Job Description
illumin is a leading technology company that provides marketers with a one-stop solution for
omnichannel digital advertising with best-of-category return on advertising spend. Our journey
automation technology, illumin™, offers planning, buying, and real-time intelligence, all from one
platform. With proprietary Artificial Intelligence, illumin™ brings unique programmatic capabilities to
close the gap between advertising planning and execution. illumin is headquartered in Toronto and
has offices throughout Canada, the U.S., Europe, and Latin America.
illumin™ is seeking a highly skilled Senior Production Support Engineer to join our team and ensure
the operational stability and scalability of our proprietary illumin™ platform. This position is critical
to the uninterrupted delivery of our high-performance, AI-driven advertising technology and
requires deep technical expertise, and platform-specific knowledge.
illumin™ platform has a unique architecture and operational complexity which requires prior hands-
on experience supporting and enhancing similar large-scale ad-tech environments.
What You Will Do
- Platform-Specific Troubleshooting: Investigate and resolve complex technical issues within the illumin™ platform, ensuring minimal disruption to advertising campaigns and client services.
- Real-Time Production Support: Monitor and maintain the production environment with a focus on high-availability, high-throughput, and low-latency ad transaction processing.
- Platform Enhancements: Implement enhancements to the illumin™ platform in alignment with evolving product roadmaps, user feedback, and performance metrics.
- System Analysis & Optimization: Analyze performance bottlenecks, design scalable solutions, and improve system reliability using in-depth knowledge of digital advertising systems.
- Code Review & Quality Assurance: Participate in peer code reviews and enforce coding standards to ensure platform integrity and maintainability.
- Documentation & Knowledge Sharing: Maintain up-to-date technical documentation, including operational runbooks, incident logs, and support knowledge bases.
- Collaboration with Global Teams: Work closely with geographically distributed engineering and product teams, including collaboration with offshore teams (e.g., Ukraine, India, Pakistan), to ensure consistent service delivery.
- Security & Compliance: Implement and enforce best practices in software security, data privacy, and compliance across the illumin™ platform.
- Data Management & Modeling: Analyze, design, and optimize proprietary data models in alignment with the illumin™ platform architecture. Lead advanced database development, including indexing, partitioning, and performance tuning.
- Mentorship & Leadership: Mentor junior engineers and promote a culture of collaboration, continuous learning, and technical excellence.
What You Will Need
- Bachelor’s or Master’s degree in software engineering, Computer Science, or a related field.
- Minimum of 5 years of hands-on experience in software production support, preferably in Ad-tech, Martech, or other high-frequency transaction environments .
- Direct experience with programmatic advertising platforms , real-time bidding systems, or omnichannel marketing engines.
- Strong background in data modeling, temporal data processing , and both relational and non-relational databases (e.g., Druide, Mysql, QuestDB, PostgreSQL, Cassandra, MongoDB).
- Experience with real-time high-frequency, low-latency bidding systems .
- Working knowledge of the DSP/SSP workflows, knowledge of IAB specifications .
- Familiarity with IAB categories, and ad formats (e.g., VAST, VPAID, VMAP for video, Native, DOOH)
- Understanding of trackers and pixels for tracking various metrics and key events.
- Knowledge of bot detection, invalid traffic (IVT) mitigation, and viewability tracking standards (e.g., MOAT, IAS)
- Understanding of cookie syncing techniques between DSPs, SSPs, and DMPs
- Proficiency in diagnostic scripting and automation (e.g., Bash, Python, JavaScript, Java).
- Experience with production management tools (e.g., ERP, MES).
- Familiarity with networking protocols , distributed systems, and operating systems.
- Excellent documentation and verbal/written communication skills.
- Strong analytical and problem-solving abilities.
- Proven track record of effective collaboration with product and design teams.
- Experience working in hybrid teams, including offshore collaboration (preferably in Ukraine).
- Fluency in English, Russian, and Ukrainian to support communication across global teams.
- Strong understanding of Agile methodologies, SDLC , and hybrid delivery models.
- In-depth knowledge of the online media ecosystem, including DSPs, pay-per-click advertising, media buying, and key industry trends.
- Proficiency with tools such as Git, Jira, Confluence, Bamboo , and performance monitoring platforms.
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L1/ L2 Production Support
Posted today
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Job Description
Company Description
Spruce InfoTech, a leading IT firm, offers innovative and cost-effective solutions to help clients manage and transform their businesses. Our services are designed to guide companies of all sizes, from small businesses to Fortune 500 organizations, in maximizing their IT investment while reducing technology costs. Our team of experts has extensive technical knowledge in enterprise solutions, which helps organizations transform these solutions into a strategic asset that can drive new revenue and improve business operations.
Website
Job DescriptionL1/ L2 Production Support
Toronto/Calgary – 2-3 Hybrid – WFO
6+ Months
Exp: 5-8
Cash Equities:
- SQL, Linux, Windows, Dynatrace, Autosys, Splunk, ITRS, Onetick, Fidessa, Raptor FIX HUB
- Capital Markets Product (Equities/Equity Derivatives) Business Knowledge, Windows, Linux, SQL, Autosys, ITRS/Dynatrace, ServiceNow, PagerDuty, ITIL, FIX Protocol, LLT, APAMA and ISM
OR
Equity Derivatives;
- Sophis, Windows, Oracle, Mongo, Dynatrace, TIBCO, Autosys
- Capital Markets Product (Equities/Equity Derivatives) Business Knowledge, Windows, SQL, Autosys, ITRS/Dynatrace, ServiceNow, PagerDuty, ITIL, LLT, APAMA and ISM
OR
PrimeBrokerage :
Unix, TIBCO, MSSQL, Dynatrace, Autosys, Broadridge
Capital Markets Product (PrimeBrokerage) Business Knowledge, Unix/Linux, SQL, Autosys, ITRS/Dynatrace, ServiceNow, PagerDuty, ITIL, Broadridge, Message Queuing Process.
OR
Securitization or Commodities:
- Mongo, SQL, Unix/Linux, Windows.
- Capital Markets Product (Commodities) Business Knowledge, Unix/Linux, SQL, Autosys, ITRS/Dynatrace, ServiceNow, PagerDuty, ITIL.
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Fabrication and Assembly Production Support
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Job Description
S3 Group Ltd. is currently recruiting for Fabrication and Assembly Support persons to join our team in Medicine Hat, AB.
Since 1966, our company has been designing and building specialized equipment, products, and custom components for end-users and other manufacturers around the world. S3 fosters a respectful, teamwork environment where ideas are valued and everyone contributes with significance.
S3 Manufacturing's hard working team has earned the respect of customers for their ability to respond quickly to changing market demand, and for the consistent quality of the product. Every team member is ready to do what it takes to get the job done.
Why Work at S3 Group?
For all your hard work, we offer:
- Competitive wages
- Comprehensive benefits package
- RRSP matching and bonus programs
- On-the-job training and continued education options
- Safety and wellness allowances
- Advancement and cross-training opportunities
- Fast-paced, respectful and teamwork environment
Job Overview:
- Operate and maintain hand tools, air wrenches, impacts, drills, grinders (assembly)
- Operate and maintain brakes, punch presses, iron workers, drills, saws, plasma cutter, grinders, and sheer grinders (fabrication)
- Perform tasks as assigned with detailed accuracy
- Ability to work safely
- Punctuality and maintain good attendance
Skills and Abilities:
- Previous work experience in a manufacturing environment is preferred
- Mechanical aptitude
- Ability to meet the physical demands of the job
- Read and comprehend blueprints
- Maintain a safe and neat work environment
- Team player
- Ability to communicate effectively and respectfully with others in English
- Forklift Operator Certification an asset
To apply, please submit your resume and cover letter.