5,221 Marriott jobs in Canada
General Manager, Toronto Marriott Markham
Posted 15 days ago
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Job Description
**Job Number**
**Job Category** Property Leadership
**Location** Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada, L6G 0E6VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**Stock Package:** Y
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of the Marriott brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents Marriott Hotels & Resorts and JW brand values in all leadership actions.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
**Preferred:**
- General Manager experience in limited or full-service property.
- Ability and willingness to work flexible hours including weekends, holidays and late nights.
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**JOB SPECIFIC TASKS**
**Business Strategy Development**
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with Marriott brand business strategies; translates Marriott global strategic plan into one that can be executed on property.
**Business Strategy Execution**
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with MHR/JW brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
**Sales and Marketing**
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; ensures sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; ensures property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
**Talent Management and Organizational Capability**
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
**Brand Champion**
Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and MHR/JW brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents MHR/JW brand values in all leadership actions.
**Business Information Analysis**
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
**Employee and Labor Relations**
Ensures all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ("open door policy"); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
**Revenue Management**
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports MHR/JW brand positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
**Owner Relations**
Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
**Customer and Public Relations Management**
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").
**Company/Brand Policy, Procedures, and Standards Compliance**
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; ensures employees are appropriately trained and performing to standard.
The salary range for this position is $211,000 to $278,000 annually.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: Toronto Marriot Markham takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Audio Visual Technician - JW Marriott Muskoka
Posted 3 days ago
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Job Description
A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
+ Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
+ Strives to exceed the expectations and needs of internal and external customers.
+ Maintains a positive relationship with all clients through effective communication.
+ Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
+ Monitors events and checks in on customers throughout the day.
+ Understands and fosters the hotel/client relationship.
**Technical Ability**
+ Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
+ Handles equipment challenges and changes in a timely and professional manner.
**Systems Knowledge**
+ Understands company processes, follows procedures and completes systems entry and paperwork accurately.
+ Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
+ Increases revenue by utilizing floor up-selling techniques.
+ Works with clients to finalize invoices.
+ Completes order entries in Navigator, as needed.
**Job Qualifications**
+ High School Diploma required. Associate's degree is preferred.
+ Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix ( or @Encore/HR/Global Learning).
+ 1 year of customer service or hospitality experience is preferred.
+ 1 year of audio visual experience or equivalent in educational environment is preferred.
+ A valid driver's license is required for team members that may operate Company vehicles.
+ Additional DOT requirement may need to be met if applicable.
**Competencies**
+ Ownership
+ Hospitality
+ Professionalism
+ Responsiveness
+ Safety Conscious
+ Action Oriented
+ Tech Savvy
+ Ensures Accountability
Hourly Pay Range: $23.38 - $28.65
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Physical Requirements
_Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:_ _Continuously, Frequently, Occasionally and Never._
**Physical Requirements**
**Hours Per Day**
**Lifting Requirements**
**Frequency**
Sitting
2-3 hours
Lifting 0 - 15 lbs*
Continuously
Standing
4-5 hours
Lifting 16 - 50 lbs*
Frequently
Walking
4-5 hours
Lifting 51 - 100 lbs (2+ persons)
Occasionally
Stooping
2-3 hours
Lifting Over 100 lbs (2+ persons)
Occasionally
Crawling
2-3 hours
Kneeling
2-3 hours
**Carrying Requirements**
**Frequency**
Bending
2-3 hours
Carrying 0 - 15 lbs*
Continuously
Reaching (above your head)
2-3 hours
Carrying 16 - 50 lbs*
Frequently
Climbing
0-1 hours
Carrying 51 - 100 lbs (2+ persons)
Occasionally
Grasping
4-5 hours
Carrying Over 100 lbs
Never
**Auditory/Visual Requirements**
**Frequency**
**Pushing/Pulling Requirements**
**Frequency**
Close Vision
Continuously
Pushing/Pulling 0 - 15 lbs*
Continuously
Distance Vision
Continuously
Pushing/Pulling 16 - 50 lbs*
Frequently
Color Vision
Frequently
Pushing/Pulling 51 - 100 lbs*
Frequently
Peripheral Vision
Occasionally
Pushing/Pulling Over 100 lbs
Occasionally
Depth Perception
Frequently
*Identifies the physical requirements that team members perform without assistance.
Hearing
Continuously
**Work Environment**
**Hotel**
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
**Warehouse**
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned_ _._
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Executive Housekeeper/Mgmt - Courtyard by Marriott, Nanaimo BC
Posted today
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Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Executive Housekeeper for the Courtyard by Marriott, Nanaimo BC.
Salary: $55,000 to $65,000/year
About the Role:
The Executive Housekeeper plays a crucial role in maintaining the cleanliness and overall appearance of facilities within the financial investment sector. This position ensures that all areas are not only clean but also organized and presentable, reflecting the professionalism of the organization. The Executive Housekeeper will oversee a team of housekeeping staff, providing training and guidance to ensure high standards are met consistently. Additionally, this role involves managing inventory and supplies, ensuring that all necessary materials are available for daily operations. Ultimately, the Executive Housekeeper contributes to creating a welcoming and efficient environment for both employees and clients, enhancing the overall experience within the organization.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in a housekeeping or cleaning supervisory role.
- Strong organizational and time management skills.
Preferred Qualifications:
- Experience in the financial services industry or similar corporate environment.
- Certification in housekeeping management or related field.
- Knowledge of health and safety regulations related to cleaning and maintenance.
Responsibilities:
- Supervise and coordinate the daily activities of the housekeeping staff to ensure cleanliness and orderliness of all facilities.
- Develop and implement cleaning schedules and procedures to maintain high standards of hygiene and presentation.
- Conduct regular inspections of the premises to ensure compliance with cleanliness standards and address any issues promptly.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to ensure adequate stock levels.
- Provide training and support to housekeeping staff, fostering a positive work environment and encouraging professional development.
Skills:
The required skills for this position include strong leadership abilities, which are essential for managing and motivating the housekeeping team effectively. Organizational skills are utilized daily to create and maintain cleaning schedules that ensure all areas are attended to promptly. Attention to detail is critical in this role, as it ensures that all cleaning tasks meet the high standards expected in a professional environment. Communication skills are also important, as the Executive Housekeeper must interact with staff and management to address any concerns or improvements needed. Preferred skills, such as knowledge of industry-specific cleaning protocols, can enhance the efficiency and effectiveness of the housekeeping operations.
Bartender | Full- Time | Towneplace Suites by Marriott- Airport Corporate Centre
Posted today
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Job Description
Job Description
Bartender
The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer
- Work with like-minded team members who are passionate about their work and keep things fun, every day!
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
- A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
- Education Reimbursement for you (and your children!)
- Annual Wellness Credit
- Team Member Referral Program
- Leadership Development
- Team Building Events
- Culture of Recognition Program
- Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:
- Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
- Assists in the planning and presentation of the bar menu;
- Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
- Arranges bar area to make attractive displays;
- Assesses customer's needs and preferences and makes recommendations;
- Possesses the ability to sell or influence others by up-selling and suggestive selling;
- Provides recommendations and suggestions to guests;
- Maintains liquor inventory and consumption;
- Collects payment for drinks served and balances all receipts;
- Prepares inventory or purchase requisitions as needed to replenish supplies;
- Complies with all food and beverage regulations;
- Performs other duties as and when assigned.
What We are Looking for.
- Exceptional customer service skills!
- Smart Serve Certification;
- Food Handling Certification is an asset;
- Ability to work flexible hours, including evenings, holidays, and weekends;
- Must be authorized to work in Canada.
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at . The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
Front Desk
Posted today
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Are you a changemaker? Come on INN
Who Are We?
We're an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.
At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.
We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.
We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.
If this sounds like a place where you would want to work, please review the position below to see if there's a fit with your skills and experience.
What Are We Looking For?
- Position Title Front Desk & Building Liaison (Neoma)
- Job Type Shift, Permanent – 32 hours per week (schedule to be determined at hire)
- Department Facilities & Operations
- Reports to Manager, Operations
Position Overview
We are seeking a dedicated and people-focused Front Desk and Building Liaison (FDBL) to join our team at Inn from the Cold. This role serves as the first point of contact for families, visitors, contractors and tenants at Neoma and is responsible for greeting and supporting all Neoma residents including shelter families and affordable housing tenants. The FDBL is responsible for monitoring all security cameras, conducting internal and external rounds of the building, and reporting any issues accordingly. This role will work closely with other Inn from the Cold teams and HomeSpace, the building owner. The FDBL is also responsible for managing the Neoma front reception, intake and lobby area and supporting some administrative tasks for Inn from the Cold and HomeSpace. The FDBL role requires a strong commitment to delivering excellent client service and monitoring building safety, maintaining accurate and timely documentation, and contributing to a respectful and productive work environment.
What You'll Do
1. Front Desk Service:
- Greet and assist visitors, residents, and staff in a professional and courteous manner.
- Maintain accurate visitor logs and provide appropriate access to authorized individuals.
- Address concerns or escalate issues to the appropriate INN department and/or HomeSpace.
Work collaboratively with the Shelter Family Support Workers (who provide Front Desk support) and HomeSpace personnel as required.
Building Liaison Duties:
Maintain secure front-door access; monitor guest policies; assist people as needed.
- Conduct regular walkthroughs of the building to identify maintenance or safety issues.
Monitor building access, ensuring doors and entry points are secured as needed.
Safety & Security Responsibilities:
Monitor security cameras and report any suspicious activity.
- Respond to emergency situations, following established protocols.
- Serve as the main floor IFTC Fire Warden, to ensure adherence to fire, safety, and emergency evacuation procedures.
Provide basic first aid assistance when necessary and report incidents to the appropriate personnel.
Organizational Responsibilities
Maintain strong and positive working relationships with INN colleagues, HomeSpace and other Neoma partners.
- Maintain accurate records and documentation as required using the Inn's designated information management system and the HomeSpace tenant management system.
- Contribute to a collaborative team environment that supports all families and tenants.
This position description reflects the general duties of the role but is not intended to include all duties that may be inherent in the position. The Front Desk and Building Liaison may be asked to perform other duties as required or assigned.
What You Bring to Our Mission
- High school diploma or equivalent required; additional certification in security or facility management is an asset.
- Minimum 1-2 years' experience in direct in-person customer service, front desk, and/or safety-related role is preferred.
- Experience in a homeless shelter or housing program is an asset.
- Demonstrated ability to communicate effectively with diverse populations, including vulnerable individuals, in a respectful and empathetic manner.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to handle stressful situations calmly and effectively.
- Knowledge of safety awareness and protocols and emergency response procedures.
- Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and ability to learn building security software/CCTV systems quickly.
- Ability to work independently and as part of a team.
- Knowledge of trauma informed service and client-centered practice is expected.
- LEAN/KAIZEN knowledge is an asset.
- Current First Aid/CPR required. Naloxone training and universal precautions training is an asset.
- Crisis De-escalation training and Suicide Intervention certificate/ASIST are assets.
- Police check and Child Intervention check are required for employment.
- Ability to work different shifts including weekends, overnights, evenings, and statutory holidays.
- Flexibility to support team coverage to accommodate operational needs.
What We Offer
We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:
- Competitive salary, where all employees are paid a living wage at minimum.
- Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions
- Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
- Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
- Supportive and flexible work environment, with ongoing training and development opportunities
- Potlucks, celebrations, employee engagement initiatives and plenty of fun
- Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
- Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.
Our Commitment
in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.
Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.
Join Our Team
We are excited to hear from you We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by clicking 'Apply Now'.
The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.
Application Deadline: Applications will be accepted until a suitable candidate is found.
Inn from the Cold is committed to providing reasonable accommodation to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at before your interview.
Front Desk
Posted today
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Job Description
Planet Fitness is looking for energetic, enthusiastic Front Desk Representatives that are passionate about health & fitness to join our amazing team. We have multiple Customer Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules.
Our Front Desk Representatives enjoy:
Growth opportunities - 77% of our managers promoted from within
A Free PF Black Card Membership valued at $29.99
Go to any gym and bring a guest for free
Includes amenities such as free tanning, hydromassage & total body enhancement
Free CPR certification
Free Fitness Trainer certifications
Paid Time Off
RRSP with a 4% company match
Free Employee Assistance Program
Health, Dental & Vision Insurance
Life insurance
Long-Term Disability
Volunteer opportunities in your local community
A fun, judgement-free environment
*Some benefits are exclusive to full time team members
Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun.
Essential Front Desk Representative duties:
Answering member questions (in person or over the phone)
Completing member check-ins
Giving new member tours and signing them up
Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)
What we are looking for:
Someone who is 18 years of age or older
A great attitude
Willing to learn new things
A strong listener
The ability to empathize and problem solve
Punctuality and reliability is a must
Great customer service skills
Physical Requirements
Continual standing and walking during shift.
Continual reaching with hands/fingers/arms during shift.
Occasional climbing, balancing, kneeling and crouching during shift.
Must be able to occasionally lift over 50 pounds.
Will encounter cleaning chemicals.
EEO Statement
Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.
Front Desk
Posted today
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Job Description
Are you a customer service hero looking for your next adventure?
The front desk and night audit role represents the hotel to the guest throughout all stages of the guest's stay. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
Responsibilities and Duties:
- Register guests and assigns rooms.
- Accommodate special requests whenever possible.
- Assist in preregistration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Perform end of day accounting tasks
- Coordinate room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Process guest check-outs.
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
- Follows procedures for issuing and closing safe deposit boxes used by guests.
- Uses proper telephone etiquette.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, is aware of accident prevention policies.
- Additional duties as required
HOW OUR PROGRAM WORKS:
- Full-time, paid work. This will typically be provincial minimum wage plus any gratuities and overtime
- There are no fees for job seekers.
- This position will last for 6 months.
- you want to stay on after your deployment, that option exists!
STAFF ACCOMMODATIONS
- Over the course of your placement, staff accommodations will be arranged for you!
- The program works in groups employees, so if you have friends you would like to live and travel with, make sure you apply together!
ELIGIBILITY:
- Customer service or hospitality experience is an asset but not a requirement.
- Must have a full/Unrestricted Drivers License
- Must be 18 and be legally able to work in Canada.
- Provide a clear police record.
- A sense of adventure!
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Front Desk
Posted today
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Job Description
Job Description
Planet Fitness is looking for energetic, enthusiastic Front Desk Representatives that are passionate about health & fitness to join our amazing team. We have multiple Customer Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules.
Our Front Desk Representatives enjoy:
Growth opportunities - 77% of our managers promoted from within
A Free PF Black Card Membership valued at $29.99
Go to any gym and bring a guest for free
Includes amenities such as free tanning, hydromassage & total body enhancement
Free CPR certification
Free Fitness Trainer certifications
Paid Time Off
RRSP with a 4% company match
Free Employee Assistance Program
Health, Dental & Vision Insurance
Life insurance
Long-Term Disability
Volunteer opportunities in your local community
A fun, judgement-free environment
*Some benefits are exclusive to full time team members
Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun.
Essential Front Desk Representative duties:
Answering member questions (in person or over the phone)
Completing member check-ins
Giving new member tours and signing them up
Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)
What we are looking for:
Someone who is 18 years of age or older
A great attitude
Willing to learn new things
A strong listener
The ability to empathize and problem solve
Punctuality and reliability is a must
Great customer service skills
Physical Requirements
Continual standing and walking during shift.
Continual reaching with hands/fingers/arms during shift.
Occasional climbing, balancing, kneeling and crouching during shift.
Must be able to occasionally lift over 50 pounds.
Will encounter cleaning chemicals.
EEO Statement
Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.
Front Desk Assistant
Posted today
Job Viewed
Job Description
- The ideal candidate will have excellent communication skills, a welcoming demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment
- A high school diploma or a similar certification is mandatory, while having an associate degree is advantageous
- Effective communication skills are essential when dealing with customers directly
- Proficient interpersonal skills and effective communication are highly valued
- Ability in operating office machinery like phone systems, printers, and computers
- Understanding of Microsoft Office Suite and/or programs designed for managing appointments
- We are seeking a friendly, professional, and highly organized Front Desk Assistant to be the first point of contact for our clients, visitors, and employees
- Offer polite and professional help to visitors, clients, and staff members
- Manage incoming phone calls through the use of a multi-line telephone system, ensuring timely and accurate responses
- Coordinate guest arrivals, departures, and appointment arrangements where applicable
- Make sure the front desk and lobby area are clean, orderly, and inviting to visitors
- Perform essential office responsibilities like entering data, organizing paperwork, and distributing incoming mail
- Supervise visitor admittance and enforce necessary security procedures
- Encourage transparent and open communication with other departments to support smooth operations
- Handle queries and resolve grievances, or direct them to the appropriate personnel
Company Details
Front Desk Representative
Posted 22 days ago
Job Viewed
Job Description
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.
Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Responsibilities:- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Track and order office equipment and supplies.
- Maintain records and files.
- Oversee the office budget.
- High school diploma or relevant qualification.
- A minimum of 2 years of proven experience in a similar role.
- Good understanding of office administration and basic bookkeeping practices.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Strong knowledge of MS Office programs.