53 Medical Case Management jobs in Canada

English

• or equivalent experience

Work must be completed at the physical location. There is no option to work remotely.

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

English

• or equivalent experience

Work must be completed at the physical location. There is no option to work remotely.

Job Description

Launch Your Healthcare Leadership Career with CDS Position: Patient Care Specialist – Your First Step Toward Leadership in the Dental Industry Location: Corporate Head Office Type: Full-Time | Entry-Level | University Graduates Welcome About Canadian Dental Services (CDS) At CDS, we’re not just running dental clinics — we’re reimagining the way Canadians experience oral healthcare. We own and operate clinics across the country, ensuring patients receive exceptional care through innovation, compassion, and operational excellence. We believe our people are our strongest advantage. That’s why we invest in ambitious, high-potential individuals who want more than just a job — they want a career with purpose, growth, and impact. Why This Role is Your Perfect Starting Point The Patient Care Specialist position is your gateway to a long-term, thriving career in healthcare administration and leadership. You’ll begin at the heart of our operations — our Patient Support Centre — where you will: * Connect with patients across Canada and bring them back to the care they need. * Develop world-class communication skills in persuasion, empathy, and service excellence. * Understand the inner workings of healthcare operations while making an immediate impact on patient outcomes. This isn’t just about booking appointments — it’s about becoming a trusted voice for patients and learning the skills that will carry you into leadership. Your Career Growth Roadmap We don’t hire you just for the role you start in — we hire you for the leader you can become. Individuals committed to this growth will get an opportunity to experience the following: Building Your Foundation * Master patient communication and service strategies. * Learn the operational systems that make healthcare run efficiently. * Gain insight into every step of the patient journey.   Growth Track We offer two clear career pathways so you can grow where your strengths and passions lead you. Operational & Corporate Leadership * Progress through the stages to become a Patient Care Subject Matter Specialist (SME). * Collaborate directly with marketing, operations, HR, and more. * Develop as a Corporate Leadership Role or become a Field Specialist supporting multiple clinics nationwide.   Practice & People Leadership * Prepares you for Assistant Practice Manager roles. * Develops skills in leadership, people management, and clinic operations. * Primes your skills and experience to become a Practice Manager, which teaches individuals and leads an entire clinic team. Who We’re Looking For * Recent university graduates or early-career professionals in health sciences, business, communications, or related fields. * Exceptional interpersonal and communication skills. * A genuine passion for healthcare and patient experience. * Ambition to learn, grow, and lead. * Bilingualism (English/French) is a strong asset. Why Choose CDS * A clear, supported career path from day one — no guesswork. * Mentorship from seasoned healthcare leaders committed to your growth. * Opportunities nationwide across our extensive clinic network. * Work that matters — every call you make contributes to better health outcomes. * A culture of growth and innovation where your ideas are valued. Your future in healthcare leadership starts here. If you’re ready to turn your ambition into action, join CDS and begin the journey to becoming one of tomorrow’s leaders in the dental industry. Canadian Dental Services is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description

Duties:

• The patient care coordinator is responsible for booking patient appointments and facilitating an excellent custom service experience.
• You will be answering phones, booking appointments, confirming appointments, answering and responding to any leads through web marketing platforms or any new patient referral inquiries, poke calls, RecallMax follow-ups, and pre-determinations; as well as acquiring and presenting a break-down of benefits and the cost of treatment to patients.

Qualifications:

• You must have a minimum 3 years experience in sales and service.

Job Description

Salary: $24.15/hr

CVOS Oral Surgery is looking for experienced Patient Care Representatives/Dental Receptionists who are committed to providing the best experience to patients.

We offer a positive, co-operative environment where teamwork is key. Unlike other dental offices, we are not open evenings or weekends which allows for a more balanced work life.

This is a full timeposition that will be guaranteed 30 hours per week, but averages 40+ hours. You will be required to work in our clinics throughout Halton and Mississauga, so if you don't mind travelling and are looking for a new opportunity, we want to hear from you.

NO AGENCIES PLEASE

We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please inform us if you require accommodations during the interview process

CVOS is a unionized workplace with the UFCW

Job Description

Salary: $27.00 per hour

Join Pollock Clinics a leader in innovative, patient-centered mens health care.
With over 30 years of excellence in medical procedures and a reputation for compassionate, discreet care, Pollock Clinics is committed to improving lives through leading-edge treatments, a five-star patient experience, and a values-driven team. We are growing and looking for dedicated professionals who share our passion for excellence, innovation, and making a real difference in the lives of our patients.

Position Overview:

As a Patient Care Coordinator, they ensure that every patient's journey is seamless and exceptional. From scheduling appointments to providing invaluable support and education.

Responsibilities and Duties:

• Patient Journey Support:
  • Guide patients through their experience, offering assistance, answering questions, and providing unwavering support every step of the way.
  • Ensure patients feel comfortable and informed throughout their care journey, addressing any concerns promptly and empathetically.
• Clinical Day Organization:
  • Prepare and organize the clinical day for our esteemed physicians, ensuring efficiency and effectiveness in patient care delivery.
  • Coordinate with medical staff to optimize schedules, ensuring smooth operations and minimal patient wait times.
• Scheduling Mastery:
  • Utilize our advanced computerized scheduling system to book and adjust appointments, ensuring that patient needs and program requirements are met with precision.
  • Handle rescheduling requests and follow-up appointments with accuracy, maintaining an organized and efficient schedule.
• Patient Registration and Documentation:
  • Welcome patients with warmth and professionalism, ensuring all necessary paperwork is complete and accurate.
  • Manage data entry and paperwork processing with meticulous attention to detail, ensuring patient records are up-to-date and compliant with regulatory standards.

Requirements and Qualifications:

• Experience:
  • Minimum of 2 years of recent experience in a medical practice, or a comparable combination of education and training.
• Certification:
  • Medical Office Assistant Certificate preferred, showcasing your commitment to excellence in healthcare administration.

Skills and Abilities:

• Passion for Customer Service:
  • Exhibit genuine enthusiasm for providing top-tier customer service, leaving a lasting impression on every patient interaction.
• Effective Communication:
  • Communicate with clarity and empathy, building rapport with both patients and colleagues, ensuring all interactions are professional and supportive.
• Organizational Skills:
  • Maintain impeccable organization in your work, ensuring efficiency and accuracy in all tasks, particularly in scheduling and documentation.
• Great Attitude:
  • Bring a positive attitude to the workplace every day, inspiring those around you with your infectious energy and optimism.
• Self-Starter Mentality:
  • Take initiative in your role, demonstrating the ability to work independently and drive results without constant supervision.
• Openness and Assertiveness:
  • Embrace change as an opportunity for growth, confidently voicing your ideas and contributing to a culture of continuous improvement.

Job Description

Building Strong and Lasting Relationships

Medical Office Assistants – referred to as Care Coordinators at Harrison – build reliable, trusting relationships with our clients. We provide outstanding service and improve our clients’ day whenever they walk into our office, send an email, or pick up the phone. We work to create a seamless, supportive, and positive experience in the Centres. We are a collaborative team who tackle the tasks and challenges together each day.

• Competitive compensation package
• Comprehensive health and dental benefits
• Employer-matched RRSP contributions
• Health spending and wellness accounts
• Annual professional development allowance and paid days
• A supportive and vibrant workplace culture focused on employee wellbeing

• Welcome and assist clients with compassion and professionalism.
• Schedule appointments, coordinate prescriptions, and referrals to specialists using EMR (electronic medical record) systems.
• Schedule health assessments and program appointments.
• Assist clients with inquiries regarding clinic services, programs, and care.
• Communicate with clients via email, phone, and in person.
• Collaborate with physicians and clinical team members to ensure clients receive personalized care.
• Position for New Location Opening Fall 2025

• Medical Office Assistant program from an accredited school or equivalent education
• Excellent interpersonal, written and oral communication skills
• Proven talent to effectively prioritize workflow and multi-task
• Experience using an electronic medical record (EMR) system and/or Microsoft 365 considered an asset
• At least one year’s experience working as a Medical Office Assistant in primary healthcare or equivalent

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Job Description

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems

Maples Surgical Centre, a division of Clearpoint Health Network, located in Winnipeg, Manitoba, is recruiting for the Patient Care Coordinator

Position Type: Full Time , Permanent

Schedule: Monday – Friday Occasional weekend work

Start Time: 6:00 AM (non-negotiable due to early operational needs)

Position Summary Position:

We are seeking a highly organized and detail-oriented Patient Care Coordinator to support the Director of Operations at our surgical facility. This key full-time role plays a vital part in ensuring smooth day-to-day operations, delivering exceptional customer service, and reflecting our core values of Compassion, Quality, Innovation, and Respect. The ideal candidate will have strong communication skills and a background in customer service, preferably in a healthcare setting. While the schedule is primarily within regular business hours, there may be times when communication with patients and clinical staff is required outside of those hours.

Key Responsibilities:

• Open the facility promptly at 6:00 AM to ensure smooth operations.
• Manage patient check-ins, inquiries, referrals, and confidential information throughout the patient journey.
• Coordinate patient screenings and ensure pre-op assessments are complete.
• Collaborate with the Nurse Manager/Director to manage scheduling, data entry, and patient flow via EMR.
• Foster team engagement and prioritize tasks efficiently in a fast-paced environment.
• Handle reporting, requisitions, scanning, and chart management, including lab tests.
• Back up Patient Care Coordinator in scheduling and coordinating with clinical teams.
• Assist with managing staff absences and schedule adjustments.
• Support management meetings and the Health & Safety Committee.
• Occasionally communicate with patients and clinical staff outside regular hours.

Qualifications :

• High school diploma or equivalent preferred.
• Strong interpersonal, verbal and written communication, time-management and organizational skills.
• Working knowledge of MS Office Suite.
• Experience with scheduling systems and EMR is an asset.
• Experience in medical office and some knowledge of medical terminology and surgical care delivery is an asset.
• Ability to work independently and collaboratively.
• Patient-focused with a proactive, problem-solving approach.
• Proof of full immunizations
• Physical ability to perform job duties.

Benefits

We believe in rewarding your contributions with more than just a pay cheque. As part of our team, you’ll receive a comprehensive compensation and benefits package designed to support your financial security, well-being, and career growth.

Compensation & Recognition

• Competitive wage
• Parking onsite
• Employer-matched RRSP up to 3%

Health, Dental & Wellness

• Employer-paid extended health, drug, dental, massage therapy and vision coverage for yourself & eligible dependents
• $500 annual health care spending account
• Annual paid vacation days and personal days
• Life insurance coverage for self and dependents

Growth & Culture

• A supportive and collaborative team environment
• Ongoing training and professional development opportunities

Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.