275 Medical Receptionists jobs in Canada

Job Description

Salary: $21.00 per hour

About the Organization

First Nations Technical Services Advisory Group Inc. (TSAG) is a not-for-profit provider of quality technical service and training for First Nations in Alberta. TSAGs purpose is to assist First Nations in gaining the tools and knowledge they need to achieve and maintain high standards in technology and services within the community. This is a full-time position including weekends and will be located in Edmonton, Alberta.

Role and Responsibilities

• OurMedical Office Assistantsare an important part of our team who provide outstanding administrative support to patients, co-workers and stakeholders, in keeping with our commitment to patient centered care. They ensure the efficient, professional and organized operation of the clinic office.A patient champion, supporter, fact finder with a relentless drive to achieve success in administrative excellence.

What you would do:

• Ensure optimal patient care through friendly, enthusiastic and professional service with all patients and team members
• Answer telephone calls and emails and provide excellent customer service for all questions or concerns.
• Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic
• Coordinate virtual appointments
• Provide support to physicians in using the EMR
• Become a trainer and Super user of the EMR application
• Use electronic medical record files and coordinate the scheduling of future appointments for patients with all providers as directed
• Produce accurate end of day reports, weekly and monthly statistic reports
• Other administrative tasks as assigned by the Clinic Team Manager
• Record and prepare minutes of meetings, seminars and conferences
• Set up and maintain computerized information filing systems
• Create physician schedule and adjust schedule as required
• Complete accurate clinic billing
• Responsible for Booking, scheduling and reporting
• Responsible for submitting and reconciling shadow billings through the EMR

What you need:

• Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members
• Ability to exercise good judgement, resourceful, strong organizational skills
• Ability to investigate, understand and resolve issues
• Remain cool, calm and collected in high pressure situations
• Able to adapt to change with clinic operations to continuously learn and strive for improved Patient care
• Self-starter with an ability to work independently and collaboratively in a team environment
• Experience with Shadow Billing and WCB Billing
• Experience with referrals
• Excellence and comfort with technology

Responsibilities

• Communication with patients including by phone, and by email and other virtual applications like Zoom
• Customer service activities including appointment bookings, prescription printouts, troubleshooting technology
• Office administrative tasks including processing mail, filing, and faxing.

The Successful Candidate

• Passionate about customer experience; a great communicator who can provide exceptional patient care
• Committed to excelling as a member of a high performing team
• Able to multi-task in a fast-paced environment
• Good computer knowledge, including Microsoft Office suite

• 
  Ability to work in a team as well as independently

• Ability to multi-task
• Attention to detail

Qualifications and Education Requirements

• Must have in clinic experience with TELUS Medaccess

• MOA Diploma
• At least 2 years experience as a Medical Office Assistant in a physicians office or recent graduate from a recognized Medical Office Assistant Program.
• Strong Computer Skills and very comfortable working on computers in a virtual setting
• Excellent English skills, both written and oral
• Customer Service Experience

• 
  Must have billing or referral experience
• 
  Asset to have previous experience working in a virtual clinic

Benefits:

For the full time position, you'll also be entitled to an excellent package which includes:

• Health and Dental benefits program
• A registered pension plan with company matching of up to 5%
• Fully paid vacation days when the office is closed between Christmas and New Year's Day
• 2 weeks of vacation on joining that increases to 3 weeks after 2 years and increases further with your length of service
• Fully reimbursed travel should you need to travel on behalf of the organization

Additional Notes

• No phone calls please. Apply online only.
• Full time position including weekends.
• Training will be provided.
• Work environment may be in the office or remotely at home and will be reviewed on a regular basis

We thank all applicants for their interest in this position but only those selected for an interview will be contacted. Position is for Edmonton area residents only.

Job Description

Clearpoint Health Network (CHN) is one of Canada’s largest and trusted providers of independent surgical and multi-disciplinary medical centres. Working in close collaboration with regional health organizations, hospitals, insurance providers, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada, meeting the needs of patients while alleviating capacity pressures on public health systems.

New Westminster Surgical Centre, a division of Clearpoint Health Network, is now hiring a Medical Office Assistant (MOA)

Employment Type: Casual

Wage $23.00/hr-$30.00/hr Based on Experience

Position Summary

As a Medical Office Assistant, you coordinate patient appointments, manage phone inquiries, and handle administrative tasks to ensure smooth operations. You act as a liaison between patients and Surgeons and their office’s. You will work as a Team with Anesthesia providers, nursing, Procurement, and Medical Device Reprocessing for accurate slate booking. While maintaining organized records, managing surgical bookings, and supporting billing and office administration.

Key Responsibilities:

• Organize patient charts, liaison with surgeon’s offices to ensure proper documentation is present in the patient chart
• Work with Health Authorities to ensure smooth bookings for their patients
• Work with Anesthesia providers and nurses as to appropriateness of patients for surgery in an out-patient facility
• Responsible for surgical bookings in a timely fashion
• Deal with issues related to bookings, supplies and staffing under direction of Nurse Manager
• Maintain a clean and organized work environment
• Receive supplies from delivery companies as needed
• Organize courier services as needed
• Greet patients when required, and admit them to facility
• Answer incoming telephone calls and deal with them appropriately

Qualifications :

• Successful completion of a recognized Medical Office Assistant program with Certificate is required
• Minimum 2 years' experience required, with previous experience in a medical office environment within the last five years
• Proficient in Microsoft Office with accurate data entry / keyboarding skills
• Ability to prioritize workload to meet established workload timelines with frequent interruptions
• Must be able to work independently and multi-task
• Strong communication and organizational skills
• Familiarity with medical terminology
• Ability to adhere to strict regional policies and procedures and legislated requirements regarding patient confidentiality
• Experience using a Health EMR or O.R. booking systems preferred, but not required

Clearpoint Health Network Inc. is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems.

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Accommodation is available upon request for candidates taking part in all aspects of the selection process.

Job Description

Our client is a positive contributor to the community of Lloydminster with a reputation of trust and respect. We are in search of a self-motivated energetic Medical Office Admin who goes above and beyond focusing on productivity through motivation, teamwork, and communication.

Benefits:

• Permanent
• $18 - $20 /hour
• 8:30 am – 4:30 pm Monday – Thursday (1 hr lunch); with approximately 1 Friday a month as well
• Training provided
• Start ASAP

Responsibilities:

• Scheduling and managing appointments, picking up and reading medical reports
• Contacting and communicating with patients
• Office mail, correspondence, supplies, reconciliations
• Reviewing claims and patient insurance
• Answering phones and taking messages
• Greeting patients and handling initial inquiries
• Scanning health cards and updating patient demographic information
• Assisting patients with the use of an automated vital signs machine
• Ensuring optimal workflow
• Checking in patients & confirming all information
• Recalling patients for follow up
• Doing vitals on patients
• Collecting payments for uninsured services
• Filing documents
• Inventory

Skills:

• Enthusiastic, self-motivated, adaptable, willing to learn, fast learner
• Excellent computer skills, Microsoft Office including excel with Accuro being an asset
• Superior people skills, communication and interpersonal skills
• Time management, multi-tasking
• Superior organization skills with excellent attention to detail
• Working as part of a team
• Personal integrity, respect, and confidentiality

For more information, or if you are interested in this opportunity, please submit a recent resume and references to TJ at Jetstream Personnel Consulting: Qualified applicants only.

We thank all interested candidates for their time and efforts; however, only candidates we wish to interview will be contacted.

Job Description

Salary: $20-$22.50

Are you passionate about community wellness and ready to grow your career in Health Services?
The Katzie Health and Community Centre is seeking a compassionate and organizedMedical Office Assistant (MOA)to join our team.

As the first point of contact for community members, visitors, and staff, youll play a vital role in creating a welcoming environment rooted inrespect, inclusivity, and cultural safety. Reporting to the Health Services Clinical Manager, youll manage a range ofadministrative and clerical responsibilitiesthat ensure the smooth operation of our health services, while making a meaningful impact on the overall wellness of the Katzie community.

What You'll Do:

• Greet patients and visitors in a warm, respectful, and culturally safe manner.
• Answer phone calls and respond to inquiries with professionalism and empathy.
• Register patients and verify personal and medical information.
• Schedule appointments and manage cancellations or rescheduling.
• Maintain the calendar for booking health services appointments and manage all appointments in a precise and effective manner.
• Assist patients in navigating health services, including traditional healing and wellness programs.
• Book medical transportation while maintaining program records and preparing the required monthly report.
• Maintain accurate and confidential patient records.
• Prepare and process medical documents, referrals, and correspondence.
• Liaise with healthcare providers to ensure timely communication and follow-up.
• Support clinic operations including filing, scanning, and data entry.
• Prepare examination rooms and ensure cleanliness and readiness.
• Assist with patient flow and coordination during clinic hours.
• Order and maintain office supplies and inventory.
• Ensure electronic equipment is maintained and in working order.
• Set up the boardroom for meetings and ensure cleanup as requested.
• Maintain the staff kitchen.
• Order weekly supplies of snacks for staff as needed.
• Record temperatures of all Community Kitchen refrigerators and freezers twice daily.
• Responsible for housekeeping duties as required.

• Operate as part of a team and be flexible about the boundaries and functions of the job.

What you bring to Katzie:

• Knowledge gained through Medical Office Assistant Certification or a related field, or two years of relevant, progressive work experience. An equivalent combination of education, work or comparable lived experience will be considered.
• Ability to work with high confidentiality and superior attention to detail.
• Excellent computer skills with considerable knowledge of Microsoft Office, specifically MS Word and
• Well-developed interpersonal and communication skills, both oral and written.
• Excellent problem-solving skills and demonstrated ability to work both independently and as a team member to achieve desired results.
• Exceptional organizational, time management, and prioritization skills
• Flexibility and the ability to adapt to rapidly changing work priorities, ensuring prioritizing and completing tasks on time.
• Demonstrated genuine respect for Katzie First Nations culture and protocols.
• Experience working with First Nations communities is an asset.
• Basic First Aid Certification
• Valid Class 5 Drivers is an asset
• Satisfactory Criminal Record Check (vulnerable sector)

What We Offer:

• Health and dental coverage
• Health spending account
• EAP
• On-site Medical Services
• Long-term disability benefits
• Paid vacation
• Paid winter office closure
• Pension plan with an employer contribution
• Paid sick day coverage
• Family responsibility days
• Community events
• Cultural learning opportunity

Job Description

Medical Office Assistant

Sutherland Medical Clinic has been serving the Sutherland community of Saskatoon since the 1960s being a multidisciplinary healthcare facility committed to providing high-quality, patient- and family-centered care. We take pride in offering a welcoming, inclusive, and trauma-informed environment that supports physical, emotional, spiritual, and social well-being. Our team works collaboratively to deliver compassionate, culturally sensitive, and evidence-based care.

We are seeking a dedicated and organized Temporary Full-Time Medical Office Assistant (MOA) to support our clinical team. This role is ideal for someone who is passionate about supporting the efficient and professional operation of the clinic. This position is responsible for providing administrative and clinical support to physicians and staff, ensuring a smooth workflow and a positive patient experience. The MOA will handle a variety of tasks, including patient registration, scheduling, updating medical records, managing correspondence, assisting with examinations and procedures, and maintaining a clean, organized, and well-stocked clinic environment.

This position is part of a newly developed Innovation Fund between the Saskatchewan Government and medical clinics across Saskatchewan with the aim of improving patient access and quality care through team-based support, that will deliver better access to primary care in the province of Saskatchewan. This position is temporary until March 31, 2027, with the possibility of an extension.

Responsibilities:

• Answering telephones promptly and courteously, directing calls as appropriate.
• Scheduling and confirming patient appointments.
• Registering new patients and ensuring all required forms are completed.
• Updating and maintaining accurate patient demographics, medical history, and health concerns.
• Inputting documents and data accurately and efficiently into the electronic medical record system (Accuro EMR); scheduling, charting, patient history, physical examination notes, and other relevant data.
• Managing incoming and outgoing correspondence, faxes, and referrals.
• Assisting with billing, filing, scanning, and other clerical duties as required.
• Preparing patients for examinations and assisting physicians with procedures as needed.
• Performing ECGs and other diagnostic tests as requested by the physician.
• Maintaining stock of medical and office supplies, ensuring exam rooms are equipped and ready for use.
• Carrying out general housekeeping and office cleaning duties as assigned.
• Following sanitizing protocols and infection prevention/control procedures throughout the clinic.
• Supporting the clinic team to ensure a safe, welcoming, and organized environment for patients and staff.
• Ensuring accuracy, confidentiality, and compliance with privacy regulations when handling patient records and information.

Qualifications:

• Completion of a recognized Medical Office Assistant program or equivalent training.
• Proficient in electronic medical record systems (preferably Accuro) and standard office software.
• Excellent communication, organization, and time management skills.
• Demonstrated professionalism, confidentiality, and attention to detail.
• Ability to multitask and manage a high volume of administrative work efficiently.
• Familiarity with primary care practices and basic medical terminology.
• Strong interpersonal skills with a focus on providing exceptional patient service.
• Ability to work independently and collaboratively in a fast-paced, team-oriented clinic.
• CPR certification (Basic Life Support BLS) is considered an asset.

Sutherland Medical Clinic is an inclusive and culturally responsive clinic which provides meaningful and community-based healthcare. If you're interested in being a part of a supportive, collaborative, professional team and enjoy free parking, then please apply.

We appreciate your interest, but please note that we will only be contacting successful applicants who are legally eligible and authorized to work in Canada.

Job Description

Medical Office Assistant

Regina Wellness Wheel Clinic is a non-profit healthcare organization dedicated to providing equitable, culturally responsive, and holistic care in collaboration with Indigenous communities across Saskatchewan. Our multidisciplinary team works with First Nations community health centres and local health teams to deliver primary care, harm reduction services, and chronic disease management through outreach care.

We are seeking a dedicated and organized Full-Time Medical Office Assistant (MOA) to support our clinical team. This role is ideal for someone who is passionate about supporting the delivery of pre- and post-natal care and outreach healthcare services to Indigenous communities in Saskatchewan. The successful candidate will bring experience and/or education in cultural sensitivity and competency, particularly with Indigenous communities, and demonstrate an inclusive approach to harm reduction. They will be highly organized, tech-savvy, and compassionate, with strong communication skills and a commitment to culturally safe care for women and families living on reserve and for other vulnerable populations.

This position is part of a newly developed Innovation Fund between the Saskatchewan Government and medical clinics across Saskatchewan with the aim of improving patient access and quality care through team-based support, that will deliver better access to primary care in the province of Saskatchewan. This position is temporary until March 31, 2027, with the possibility of an extension.

Responsibilities:

• Coordinate and schedule patient appointments using electronic medical records (EMR) with efficiency and attention to accuracy.
• Provide responsive, compassionate communication with patients in person, by phone, email, and through secure messaging platforms.
• Prepare healthcare providers for appointments by reviewing patient charts, confirming bookings, and ensuring necessary documentation is available.
• Register new patients and update demographic information including contact, insurance, and health card details, accurately in the EMR system.
• Process referrals, consults, requisitions, and follow-up communications as directed by healthcare providers in a timely manner.
• Communicate appointment confirmations, reminders, and scheduling updates with professionalism and respect for patient confidentiality.
• Uphold privacy and confidentiality standards in compliance with clinic policies and relevant legislation (e.g., HIPA).
• Collaborate with other clinics, laboratories, community organizations, and health agencies to ensure coordinated care and effective communication.
• Assist with medical transportation logistics for patients, working in collaboration with the SHA Nursing team, clients, and community partners.
• Support in-person clinics as needed, including rooming patients, preparing clinical spaces, and disinfecting rooms and surfaces between visits.
• Contribute to culturally safe and inclusive care practices by demonstrating sensitivity and respect for diverse cultural backgrounds, particularly Indigenous communities.
• Apply an inclusive and nonjudgmental harm reduction approach in all patient interactions, including the safe distribution of harm reduction supplies.
• Participate in ongoing learning to strengthen cultural competence, reconciliation awareness, and trauma-informed practices within healthcare delivery.
• Perform other administrative and operational tasks as required to support the overall efficiency and effectiveness of the healthcare team.

Qualifications:

• Completion of a recognized Medical Office Assistant or Medical Administrative program.
• Previous experience working in an outreach clinic, mobile healthcare, or community health setting, with the ability to adapt to diverse environments and patient needs.
• Demonstrated cultural competency and sensitivity, particularly in working with First Nations, Inuit, and Métis communities, and a commitment to culturally safe and equitable care.
• Understanding of the Truth and Reconciliation Commissions (TRC) Calls to Action related to healthcare and their application in daily practice.
• Knowledge and commitment to harm reduction principles and inclusive approaches to supporting individuals with complex health and social needs.
• Proficiency in using EMR systems (e.g., MedAccess) and video conferencing platforms (e.g., WebEx).
• Strong computer literacy, including proficiency with Microsoft Office programs.
• Excellent interpersonal, communication, and organizational skills, with the ability to manage multiple priorities.
• Familiarity with medical terminology, privacy legislation, and patient confidentiality guidelines.

Regina Wellness Wheel Clinic is an inclusive and culturally responsive clinic which provides meaningful and community-based healthcare. If you're interested in being a part of a supportive, collaborative and professional team and enjoy free parking, then please apply.

We appreciate your interest, but please note that we will only be contacting successful applicants who are authorized to work in Canada.

Job Description

Salary: $18-$22

Medical Office Assistant (MOA)

Who We Are
Fraser Valley Cataract & Laser (FVCL) is a rapidly growing ophthalmology clinic specializing in advanced eye care and surgical procedures. We serve apredominantly elderly patient population, so compassion, patience, and professionalism are at the heart of everything we do. Our team of nationally recognized ophthalmologists provides MSP-covered exams and surgeries, private lens procedures, and LASIK.

The Opportunity
We are seeking a full-timeMedical Office Assistant (MOA)to join our busy team. This role is central to ensuring a smooth, professional, and patient-focused experience. You will be the first point of contact for patients, handling reception, scheduling, referrals, and product sales, while also supporting the clinical team in a fast-paced environment.

Training & Locations
This is amulti-site position. Training will take place at our Abbotsford clinic during the first three months. After training, your weekly schedule may include Abbotsford, Chilliwack as needed. Flexibility and willingness to travel are required.

Key Responsibilities

• Welcome, check-in, and check-out patients across cataract, refractive, cosmetic, and surgical services.
• Manage phones, voicemails, and patient reminders.
• Coordinate referrals, appointments, and medical records via Accuro EMR.
• Support surgery scheduling, kit preparation, consents, and patient instructions.
• Manage product sales, collect payments, and reconcile daily batches.
• Assist with inventory, paperwork, and maintaining clinic protocols.
• Keep reception and waiting areas clean and organized.
• Travel to other clinic locations as needed.

Essential Skills & Attributes

• Compassion and patience with elderly patients; ability to explain procedures clearly and respectfully.
• Strong customer service and interpersonal skills.
• Attention to detail and accuracy in patient records and scheduling.
• Ability to multitask and stay calm under pressure in a high-volume environment.
• Sales-oriented mindset with confidence in promoting clinic products and services.
• Team player who can also work independently with minimal supervision.
• Comfortable with medical software, Google Drive, spreadsheets, and communication tools.
• Ethical, professional, and committed to patient confidentiality.

What Were Looking For

• 23 years of experience in a medical office or high-volume clinic (preferred).
• Familiarity with referrals, scheduling, and medical workflows.
• Sales or product promotion experience is an asset.
• Ability to adapt quickly, problem-solve, and stay organized in a fast-paced setting.
• Accuro EMR experience.

What We Offer

• Full-time role in a collaborative, patient-focused team.
• Structured training across Abbotsford.
• Opportunity to support nationally recognized ophthalmologists.
• A dynamic role that combines administration, patient care, and sales.

If you are friendly, patient, and eager to contribute to a team that prioritizes excellent care for seniors, please email yourresume, cover letter, and wage expectations. Shortlisted candidates will be contacted for a working interview.

Job Description

This is a medical office and we need a medical office assistant that deals with a duty for family physicians needs including answering the phone, helping patients, putting patients and the examination rooms, assistant Dr. when necessary, do computer work including test results, faxes, scans, and referrals. Experiences in family practice work would be an asset but we are ready to train The successful candidate.

Medical Office Assistant

Regina Wellness Wheel Clinic is a non-profit healthcare organization dedicated to providing equitable, culturally responsive, and holistic care in collaboration with Indigenous communities across Saskatchewan. Our multidisciplinary team works with First Nations community health centres and local health teams to deliver primary care, harm reduction services, and chronic disease management through outreach care.

We are seeking a dedicated and organized Full-Time Medical Office Assistant (MOA) to support our clinical team. This role is ideal for someone who is passionate about supporting the delivery of pre- and post-natal care and outreach healthcare services to Indigenous communities in Saskatchewan. The successful candidate will bring experience and/or education in cultural sensitivity and competency, particularly with Indigenous communities, and demonstrate an inclusive approach to harm reduction. They will be highly organized, tech-savvy, and compassionate, with strong communication skills and a commitment to culturally safe care for women and families living on reserve and for other vulnerable populations.

This position is part of a newly developed Innovation Fund between the Saskatchewan Government and medical clinics across Saskatchewan with the aim of improving patient access and quality care through team-based support, that will deliver better access to primary care in the province of Saskatchewan. This position is temporary until March 31, 2027, with the possibility of an extension.

Responsibilities:

• Coordinate and schedule patient appointments using electronic medical records (EMR) with efficiency and attention to accuracy.
• Provide responsive, compassionate communication with patients in person, by phone, email, and through secure messaging platforms.
• Prepare healthcare providers for appointments by reviewing patient charts, confirming bookings, and ensuring necessary documentation is available.
• Register new patients and update demographic information including contact, insurance, and health card details, accurately in the EMR system.
• Process referrals, consults, requisitions, and follow-up communications as directed by healthcare providers in a timely manner.
• Communicate appointment confirmations, reminders, and scheduling updates with professionalism and respect for patient confidentiality.
• Uphold privacy and confidentiality standards in compliance with clinic policies and relevant legislation (e.g., HIPA).
• Collaborate with other clinics, laboratories, community organizations, and health agencies to ensure coordinated care and effective communication.
• Assist with medical transportation logistics for patients, working in collaboration with the SHA Nursing team, clients, and community partners.
• Support in-person clinics as needed, including rooming patients, preparing clinical spaces, and disinfecting rooms and surfaces between visits.
• Contribute to culturally safe and inclusive care practices by demonstrating sensitivity and respect for diverse cultural backgrounds, particularly Indigenous communities.
• Apply an inclusive and nonjudgmental harm reduction approach in all patient interactions, including the safe distribution of harm reduction supplies.
• Participate in ongoing learning to strengthen cultural competence, reconciliation awareness, and trauma-informed practices within healthcare delivery.
• Perform other administrative and operational tasks as required to support the overall efficiency and effectiveness of the healthcare team.

Qualifications:

• Completion of a recognized Medical Office Assistant or Medical Administrative program.
• Previous experience working in an outreach clinic, mobile healthcare, or community health setting, with the ability to adapt to diverse environments and patient needs.
• Demonstrated cultural competency and sensitivity, particularly in working with First Nations, Inuit, and Métis communities, and a commitment to culturally safe and equitable care.
• Understanding of the Truth and Reconciliation Commissions (TRC) Calls to Action related to healthcare and their application in daily practice.
• Knowledge and commitment to harm reduction principles and inclusive approaches to supporting individuals with complex health and social needs.
• Proficiency in using EMR systems (e.g., MedAccess) and video conferencing platforms (e.g., WebEx).
• Strong computer literacy, including proficiency with Microsoft Office programs.
• Excellent interpersonal, communication, and organizational skills, with the ability to manage multiple priorities.
• Familiarity with medical terminology, privacy legislation, and patient confidentiality guidelines.

Regina Wellness Wheel Clinic is an inclusive and culturally responsive clinic which provides meaningful and community-based healthcare. If you're interested in being a part of a supportive, collaborative and professional team and enjoy free parking, then please apply.

We appreciate your interest, but please note that we will only be contacting successful applicants who are authorized to work in Canada.