24 Medical Receptionists jobs in Toronto

Job Description

Job Description

Dental Patient Care Coordinator - Oak Park Dental

Are you passionate about supporting a team dedicated to providing top notch dental care, and helping patients understand their treatments? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We’ve got the ideal job for you working at our Oakville location.

Your Role as a Patient Care Coordinator

This role is the face and voice of our clinic, whether on the phone or welcoming patients at the front reception desk, you will help set the precedence. Must have a personality that quickly puts people at ease. Be enthusiastic about working for our patients and making dentistry fun. Must have a strong, independent work ethic and the ability to also work well as part of our team. Previous dental experience and computer competency is MANDATORY , as we operate digitally. Must have an “I’ll do whatever is needed” kind of attitude about work and responsibilities.

Key skills and tasks for success in the position include:

Oversee the daily operations of our dental office, verify and send insurance claims, explain treatment, manage collections, schedule appointments and strive to achieve operational goals and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs.

QUALIFICATIONS

Must have previous dental experience.

Must be proficient with computers and have used practice management software.

Be able to run a multi-line phone system.

Positive attitude.

Dependability.

Ability to leave 'life' at the door, and bring your best self to work everyday.

Job Description

Job Description

Medical office secretary for an orthopaedic surgeon in Brampton.

Full-time position.

Responsibilities include:

-answering phone

-greeting patients

-booking appointments

-booking surgeries

-assist with billing

-assist with other patient related issues/inquiries

-familiarity with Accuro EMR an asset

Job Description

Job Description

At MedSleep, skilled, dedicated, enthusiastic employees are at the heart of everything we do. We are committed to building and nurturing a great place to work, learn, and develop. We are proud of our people and our company.
 
We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep. At MedSleep, we are committed to providing the highest quality in sleep therapy services across Canada.

We have a great career opportunity for someone looking to join a growing team of health professionals! If you are looking for a meaningful career as a Medical Office Administrator (12 months contract) , and are interested in joining a growing company, this may be the right opportunity for you. MedSleep is currently recruiting for our next amazing hire as a Medical Office Assistant in the Greater Toronto Area.

Position Description:
As part of our team this position is responsible for the co-ordination of telephone and electronic referrals, scheduling of patient visits, answering telephone inquiries, assisting patients with insurance and claim approvals, and provide support to the doctors and other team members as required. We are looking for individuals who are customer focused, patient, detail oriented with the ability to set priorities and follow through on tasks within critical deadlines.

Key Responsibilities:

• Perform administrative duties such as: handling referrals, booking patient appointments, preparing patient charts, filing, answering phone, updating the EMR system and coordinating clinicians’ clinic. 
• Answer telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
• Assist patients with their insurance pre-authorizations and claim approvals.
• Obtain patient medical histories, and insurance information as appropriate; update medical charts and enter patient data.
• Must be comfortable with hands-on patient interaction.
• Provide day-to-day staff support for our other team members as required.
• Review data on clinical activity; prepare associated reports as required.
• Creating invoices, processing payments and tracking metrics.
• Maintain the cleanliness and serviceability of equipment; arrange for maintenance and repair as needed.
• Ensure the professional appearance of the clinic. 
• Performing miscellaneous job-related duties as assigned.

Skills & Qualifications:

• A minimum of 2+ years of professional administrative experience is required;
• Experience in a healthcare setting or sleep therapy is considered an asset but is not required, training is provided.
• Working knowledge of an EMR systems is considered an asset.
• Excellent organizational and administrative skills with impeccable attention to detail.
• The ability to quickly learn and understand various processes in a changing environment.
• An assertive, professional, and friendly interpersonal skills with strong customer service values.
• Strong written and verbal communication skills;
• Good time management skills, ability to work effectively under pressure and meet demanding deadlines.
• Ability to multi-task, assess situations and prioritize tasks accordingly.

Why Join Our Team?

Looking to make an impact?  Do you love patient care? Are you a science grad looking to put your degree to use?

We are a national Canadian company that has continued to grow since its' establishment in 2004.  We believe you can reach your best self by getting proper sleep.  Which is why we are committed to providing the highest quality of sleep care.

 Why join MedSleep?

• Opportunities for career growth;
• Commitment to education - personal and professional development;
• Our positions give you DIRECT patient care. Gain patient interaction experience
• Dedicated to the growing field of the Science of Sleep;
• We value all our employees, each person counts;
• Meaningful work;
• Help shape the future of sleep!

MedSleep Offers:

• Competitive Salary.
• Comprehensive Benefits Package.
• Group RRSP Plan.
• Work-life balance.

We are a diverse organization.  Each of us is a unique individual. We’re proud to say that women represent the majority of our Senior Management team!

We love what we do and want to share that with you. Help build our legacy and future!
 

Wage starting at: $18-20/hour
Job Type: Full-time, Temporary (12 Months)

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Job Description

Job Description

Medical Assistants (New graduates or final semester of post-sec school).

Who We Are:

Appletree Medical Group stands as Canada's most forward-thinking multi-disciplinary medical team, setting the standard in healthcare innovation. We proudly support and manage the practices of Ontario's leading family physicians and specialists, including pioneers in virtual healthcare services. For over twenty years, we've partnered with bright and motivated individuals on a mission to revolutionize access to community healthcare across Canada.

But our journey doesn't stop here. We're expanding our impact globally, helping communities around the world rebuild and enhance their healthcare systems. This is just the beginning of an exciting adventure, and we invite you to be part of it. Join our dynamic team and play a pivotal role in shaping the future of community healthcare-locally and beyond. Explore how you can contribute to our mission and become a key player in this transformative movement.

Why You Should Join Us:

At Appletree, we provide a unique opportunity for those truly passionate about pursuing a career in healthcare. Whether you're an aspiring medical student, planning to return to school for a master's or nursing degree, or simply seeking to make a meaningful impact, this role offers unparalleled firsthand exposure to the healthcare environment. You will work directly with doctors and patients, gaining invaluable experience that goes far beyond a typical entry-level job.

This position is designed for individuals who are serious about advancing their careers in the medical field. Here, you’ll develop essential skills, build a strong résumé, and earn solid references from doctors and management - key assets as you apply for medical school or other advanced programs.

We’re not just looking for someone to fill a position; we’re looking for someone who sees this as a stepping stone to a rewarding career in healthcare. If you're driven by a genuine passion for medicine and eager to immerse yourself in the industry, Appletree offers you the growth, experience, and mentorship needed to succeed. Plus, you’ll have access to a premium healthcare services plan for you and your family, along with other benefits that support your professional and personal development.

Join us not for the paycheck, but for the opportunity to truly kickstart your journey in the healthcare industry.

The Opportunity:

The Medical Assistant role is perfect for recent post-secondary graduates, students in their final year who can commit to 3-5 full-day shifts per week, or those taking a gap year to gain valuable work experience. While no prior medical experience is required, we are looking for individuals with a strong background in customer service - whether in retail, fast food, or other fast-paced environments - who are eager to explore a healthcare career.

Compensation:

• Base rate of $17.60 per hour, with opportunities for additional earnings and career growth.

Benefits:

• Comprehensive vision, dental, medical, and paramedical services, with eligibility beginning after 6 months of continuous full-time employment.

What You'll Do:

Medical Assistants are fully trained on and responsible for the following:

• Proper registration of patients administratively (e.g., reception, scheduling, collecting payments).
• Proper preparation of patients clinically (e.g., hosting patients in the exam room and performing triage).
• Appropriate application of scripts, scenarios, and clinical skills.
• Appropriate use of our Electronic Medical Record system (EMR Advantage).
• Ensure consistent inventory levels through the daily stocking of exam rooms and other areas of the clinic.
• Maintain a clean and quiet environment by cleaning/sanitizing exam rooms, foyers, and bathrooms.
• Proper opening and/or closing procedures of the clinic.
• Record and document management, along with other administrative duties as assigned.
• Opportunity to train in one or more specialty programs (e.g., Travel Medicine, Allergy Testing, Foot Care, and Well-Baby), following the successful completion of a 3-month probationary review.
• Other duties as required.

What We're Looking For:

• Must reside in Ontario (This is an onsite position, not remote).
• Must be permanently eligible to work in Canada (i.e., Permanent Resident or Canadian Citizen) or possess a Work Permit valid for at least 12 months from today (no sponsorships available).
• New graduates or final semester of post-secondary school.
• This is an active role requiring you to be on your feet all day, moving around the clinic to perform various tasks - being quick on your feet is essential.
• 1-2 years of post-secondary education in a related field, or equivalent work experience.
• An undergraduate or bachelor’s degree in health science, Kinesiology, General Science, or Arts is considered an asset.
• Six months to one year of experience in a customer service environment (e.g., retail or hospitality).
• Excellent communication skills in English (spoken, written, reading, and comprehension); proficiency in other languages is an asset.
• Must be committed, reliable, and flexible to work days, evenings, and weekends.
• Willingness to work at multiple clinic/office locations within the region.
• Passionate about personal learning, training, and ongoing development.

What's Next:

At Appletree, our hiring process is thorough and designed to ensure a mutual fit. We aim to create an environment of fairness, equity, and diversity, so you'll have the opportunity to connect with various members of our hiring team throughout the process. The journey begins with your application submission, followed by an online self-recorded pre-screen interview, a group interview, and finally, an in-person interview with the hiring manager.

Appletree is dedicated to the full inclusion of all qualified individuals. As part of this commitment, we provide reasonable accommodations for persons with disabilities. If you require accommodation to participate in the job application or interview process, please contact us at Kindly note that this email is solely for accommodation requests; please apply online for the position.

About Appletree Medical Group:

The Appletree differenceFounded in 1992, Appletree Medical Group is one of Canada’s largest multi-specialty groups. Our growing network of modern medical facilities across Ontario enables our doctors to provide world-class medical care to our patients.Working with highly-trained staff and the latest technology, our physicians are able to deliver the best care possible for patients and their families in our communities.Our MissionAppletree Medical Group exists to professionalize, and improve access to, community healthcare in Canada. We provide comprehensive healthcare solutions when, and where, they are needed. We use technology and efficient clinic workflows to optimize medical practices for physicians, while creating flexible and accessible healthcare experiences for our patients.

Job Description

Job Description

Medical Assistants (New graduates or final semester of post-sec school)

Who We Are:

Appletree Medical Group stands as Canada's most forward-thinking multi-disciplinary medical team, setting the standard in healthcare innovation. We proudly support and manage the practices of Ontario's leading family physicians and specialists, including pioneers in virtual healthcare services. For over twenty years, we've partnered with bright and motivated individuals on a mission to revolutionize access to community healthcare across Canada.

But our journey doesn't stop here. We're expanding our impact globally, helping communities around the world rebuild and enhance their healthcare systems. This is just the beginning of an exciting adventure, and we invite you to be part of it. Join our dynamic team and play a pivotal role in shaping the future of community healthcare—locally and beyond. Explore how you can contribute to our mission and become a key player in this transformative movement.

Why You Should Join Us:

At Appletree, we provide a unique opportunity for those truly passionate about pursuing a career in healthcare. Whether you're an aspiring medical student, planning to return to school for a master's or nursing degree, or simply seeking to make a meaningful impact, this role offers unparalleled firsthand exposure to the healthcare environment. You will work directly with doctors and patients, gaining invaluable experience that goes far beyond a typical entry-level job.

This position is designed for individuals who are serious about advancing their careers in the medical field. Here, you’ll develop essential skills, build a strong résumé, and earn solid references from doctors and management—key assets as you apply for medical school or other advanced programs.

We’re not just looking for someone to fill a position; we’re looking for someone who sees this as a stepping stone to a rewarding career in healthcare. If you're driven by a genuine passion for medicine and eager to immerse yourself in the industry, Appletree offers you the growth, experience, and mentorship needed to succeed. Plus, you’ll have access to a premium healthcare services plan for you and your family, along with other benefits that support your professional and personal development.

Join us not for the paycheck, but for the opportunity to truly kickstart your journey in the healthcare industry.

The Opportunity:

The Medical Assistant role is perfect for recent post-secondary graduates, students in their final year who can commit to 3-5 full-day shifts per week, or those taking a gap year to gain valuable work experience. While no prior medical experience is required, we are looking for individuals with a strong background in customer service—whether in retail, fast food, or other fast-paced environments—who are eager to explore a healthcare career.

Compensation:

Base rate of $17.60 per hour, with opportunities for additional earnings and career growth.

Benefits:

Comprehensive vision, dental, medical, and paramedical services, with eligibility beginning after 6 months of continuous full-time employment.

What You'll Do:

Medical Assistants are fully trained on and responsible for the following:

• Proper registration of patients administratively (e.g., reception, scheduling, collecting payments).
• Proper preparation of patients clinically (e.g., hosting patients in the exam room and performing triage).
• Appropriate application of scripts, scenarios, and clinical skills.
• Appropriate use of our Electronic Medical Record system (EMR Advantage).
• Ensure consistent inventory levels through the daily stocking of exam rooms and other areas of the clinic.
• Maintain a clean and quiet environment by cleaning/sanitizing exam rooms, foyers, and bathrooms.
• Proper opening and/or closing procedures of the clinic.
• Record and document management, along with other administrative duties as assigned.
• Opportunity to train in one or more specialty programs (e.g., Travel Medicine, Allergy Testing, Foot Care, and Well-Baby), following the successful completion of a 3-month probationary review.
• Other duties as required.

What We're Looking For:

• Must reside in Ontario (This is an onsite position, not remote).
• Must be permanently eligible to work in Canada (i.e., Permanent Resident or Canadian Citizen) or possess a Work Permit valid for at least 12 months from today (no sponsorships available).
• New graduates or final semester of post-secondary school.
• This is an active role requiring you to be on your feet all day, moving around the clinic to perform various tasks—being quick on your feet is essential.
• 1-2 years of post-secondary education in a related field, or equivalent work experience.
• An undergraduate or bachelor’s degree in health science, Kinesiology, General Science, or Arts is considered an asset.
• Six months to one year of experience in a customer service environment (e.g., retail or hospitality).
• Excellent communication skills in English (spoken, written, reading, and comprehension); proficiency in other languages is an asset.
• Must be committed, reliable, and flexible to work days, evenings, and weekends.
• Willingness to work at multiple clinic/office locations within the region.
• Passionate about personal learning, training, and ongoing development.

What's Next:

At Appletree, our hiring process is thorough and designed to ensure a mutual fit. We aim to create an environment of fairness, equity, and diversity, so you'll have the opportunity to connect with various members of our hiring team throughout the process. The journey begins with your application submission, followed by an online self-recorded pre-screen interview, a group interview, and finally, an in-person interview with the hiring manager.

Appletree is dedicated to the full inclusion of all qualified individuals. As part of this commitment, we provide reasonable accommodations for persons with disabilities. If you require accommodation to participate in the job application or interview process, please contact us at Kindly note that this email is solely for accommodation requests; please apply online for the position.

About Appletree Medical Group:

The Appletree differenceFounded in 1992, Appletree Medical Group is one of Canada’s largest multi-specialty groups. Our growing network of modern medical facilities across Ontario enables our doctors to provide world-class medical care to our patients.Working with highly-trained staff and the latest technology, our physicians are able to deliver the best care possible for patients and their families in our communities.Our MissionAppletree Medical Group exists to professionalize, and improve access to, community healthcare in Canada. We provide comprehensive healthcare solutions when, and where, they are needed. We use technology and efficient clinic workflows to optimize medical practices for physicians, while creating flexible and accessible healthcare experiences for our patients.

**Additional Information** Part-Time
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada, M5H 4G3VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Notification to Applicants: The St. Regis Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada, M4W 1A7VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Notification to Applicants: W Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada, M5J 1A6VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: The Westin Harbour Castle Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email_ _and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

Job Description

Job Description

This role reports to the Lead Coordinator (LC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

• Promote the clinic culture
• Embody Axis core values and standards to help deliver the Axis Experience to all clients
• Support therapists in their day-to-day needs to ensure smooth workflows
• Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
• Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
• Manage client bookings and arrival times
• Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
• Accurately and precisely capture referral notes for new clients
• Ensure all billing, invoicing and claims are submitted and filed accurately
• Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
• Work with the LC to follow up on any outstanding payments as necessary
• Respond to all medical request inquiries received at the clinic
• Complete all cash reconciliation and reporting processes at end of day/end of month
• Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
• Work with LC to assist with any tasks, business initiatives and documentation as needed

Requirements

• You have 1+ years experience in customer service and/or hospitality
• You are flexible to work days, evenings and/or weekend hours as needed
• You must be able to work a minimum of 3 shifts per week (equivalent to ~15 hours per week)
• You have strong attention to detail
• You are passionate by nature, wanting to help your team grow as a whole
• You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
• You are able to work independently with minimal supervision as well as within a team
• You have an innate drive to work hard, take initiative, and hustle
• You come in everyday with your professional cap on, and as your authentic self
• You prioritize your mental and physical health so you can come in everyday as the best version of yourself
• You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
• You care about your workspace, ensuring your space is clean and presentable
• You embody strong sales, communication and customer service skills
• You are open-minded and adaptable to new workflows and business initiatives

Benefits

• Hourly Wage of $18-20
• On-Site Gym
• Casual Work Attire
• Bonus Incentives for Staff Referrals
• Staff Discounted Treatment Sessions
• Growth and Leadership Opportunities
• Health Benefits (some conditions apply)
• Mental Health Benefits via Inkblot Therapy
• The Best Culture/Work Environment in the Industry
• Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
• Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)