615 Microsoft jobs in Toronto

Job Description

Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Customer Success Manager (CSM) role focuses on  full-stack solution sale and adoption as well as ongoing customer satisfaction. This role is responsible for working with sales, solutions, services, and channel teams to plan and organize customer success strategies. The incumbent has strong customer management and business consultancy skills and is passionate about proactively engaging with their customers and expanding their use cases.

The CSM develops and maintains strategic relationships with Sales & Services Management of the customers they support and seen as a trusted advisor to grow business. 

The CSM is expected to be subject matter expert in Hyperscale Cloud Services.  This position will require presenting and selling CDW’s full stack services capabilities with an emphasis on cloud solutions through customer-facing meetings or events.

The incumbent in this role operates independently using standard approaches, existing tools, templates, and resources; shares knowledge and information that may benefit the team.

What you'll do:

• Establish a trusted/strategic advisor relationship with each customer and drive continued value of our solutions.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
• Engage with customer executives and other influential stakeholders to identify, define, track and measure the overall impact of your aligned solutions to an organization.
• Drive adoption and consumption for cloud services through various programs
• Build robust Cloud related solutions based on competitive and market understanding with CDW services
• Be a recognized expert and thought leader in the practical application of CDW and  Cloud solutions
• Develop and deliver “success plans” to key customers identifying stakeholders, milestones, metrics, and risks inherent in an implementation.
• Ensures customer creates value through defining and achieving business outcomes
• Demonstrates advanced insights and understanding of customers business/industry.
• Escalate critical customer issues and ensure escalation ownership with internal resources
• Act as Voice of the Customer and provide feedback to Services, Sales, Operations and Channel teams as appropriate.
• Drive customer readiness for solutions and services as well as updates, ensuring they are aware of and prepared for potential impacts
• Partner with the Sales organization in select competitive sales cycles to drive revenue opportunities in existing accounts
• Ability to orchestrate and gain strong buy-in with multiple external (e.g. Channel Partner) and internal teams (Account Manager, Field Solution Architect, Specialists) and be highly connected to solution Subject Matter Experts (SMEs) throughout the customer’s lifecycle
• Measure and report the impact of the offerings currently in place, so that the customer and CDW have a common understanding of the value they are receiving toward achieving their expected outcomes.
• Identify, define and drive renewals, phased upsell and cross sell opportunities from account base, including the facilitation of change orders, as necessary.

Sales Support

• Offers support for partner programs or other funding/incentive programs, and customer engagement history.
• Prioritizes time spent on opportunities based on potential return on investment.
• Produces Bills of Materials, including product maintenance; contributes to Statements of Work, (including work estimates), RFPs, RFIs, and proposal content.
• Independently maintains pre-sales pipeline data, develops creative and/or effective plans, and takes actions to move opportunities to closure.

The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Position Descriptions are subject to change.

What you'll need:

• Bachelor’s Degree or equivalent experience
• Two-year minimum technical pre-sales or technical architecting experience
• Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention.
• Experience with AWS, Microsoft, GCP
• Proven ability to drive continuous value of solution(s)
• Familiarity working with clients of all sizes
• Impeccable written and verbal communication skills
• Detail oriented and analytical
• Strong team player but still a self-starter
• Thrives in a multi-tasking environment and can adjust priorities on-the-fly.
• Stay up to date on products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature, seminars, and online training
• Knowledge and proven success of engaging and working with sales teams
• Strong interpersonal and presentation skills, including consulting skills
• Strong passion for learning and teaching others
• Ability to think creatively and come up with proactive ideas that will increase sales
• Strong problem solving skills
• Must be able to communicate effectively and in a constructive manner with management, peers and coworkers
• Proficient in Microsoft office applications
• Experience with professional services discussions and delivery to customers.
• Experience with Project Management considered an asset

Pay range: $ 65, 000- $ 97, 000, depending on experience and skill set

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek, and paid on a bi-weekly payroll schedule.

We make technology work so people can do great things.      

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. 

Job Description

Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

As a Solutions Specialist, you’ll work directly with CDW account managers, sales leadership, and partners of whitespace opportunities to combine your knowledge of solution and licensing programs, quotes, bid opportunities, and the market to identify and win deals. This is your opportunity to identify net new business for CDW and another iconic brand: Microsoft.

What you’ll do:

• Be a subject-matter expert on Microsoft Licensing, products, programs, and go-to-market strategies and communicate them to CDW Sales.
• Assist CDW Sales and the designated partner with field alignment and account mapping within an assigned territory
• Use consultative selling to help in a pre-sales capacity related to Microsoft Licensing Programs, products and solutions.
• Facilitate training sessions for the assigned products, services, licensing and programs
• Assist partner and Product and Partner Management (PPM) contacts in the creation of messaging and promotions that directly align with the specific customer set being supported
• Be the liaison between CDW Sales and PPM to identify opportunities to improve product, program, and partner alignments

What we expect of you:

Must have:

• 6+ years of experience in sales/Microsoft Licensing Sales; OR Software Sales Specialist; OR a bachelor’s degree plus 2+ years of sales/marketing experience
• Demonstrated financial and business acumen
• Proficiency with MS Office software applications
• Microsoft Licensing knowledge of all Microsoft licensing programs
• Product knowledge level 200 across Azure, Modern Workplace and Security
• Ability to communicate to effectively and in a constructive manner with customers, coworkers, management and executives
• Demonstrated ability to manage multiple priorities/projects, meet deadlines, facilitate change and delegate responsibilities
• Proven analytical, organizational, and decision-making skills with demonstrated negotiation skills and influencing positive outcomes
• French/ English Bilingual

Nice to Have:

• Bachelor’s degree plus 4+ years of sales/marketing experience
• Relevant Microsoft certifications including SC-900, AZ-900
• Proven record of established relationships and 3+ years of sales experience, including success at attaining quote-driven sales goals
• Familiarity with directing and maintaining enterprise-level sales proposals and contracts

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek, and paid on a bi-weekly payroll schedule.

Pay range: $ 73, 000- $ 101, 000, depending on experience and skill set

We make technology work so people can do great things.      

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. 

Job Description
Insight Global is seeking a detail-oriented and financially astute Project Manager to support financial oversight, reporting, and small project coordination within the IT & Operations function. This role has a strong emphasis on financial management. The ideal candidate will have experience in financial services, and a proactive mindset to challenge the status quo and drive clarity. Familiarity with Clearview or Clarity systems is a strong asset.
Key Responsibilities:
- Own and manage Statements of Work (SOW), financial tracking, and processing workflows
- Coordinate and support small projects with dotted-line oversight of other PMs
- Ensure timely and accurate reporting to leadership
- Collaborate with U.S.-based teams and stakeholders
- Review and question invoicing, ensuring accuracy and accountability
Drive clarity and action by identifying gaps and pushing for resolution
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 5-8 years of experience in project or program management, ideally within financial services
- Strong background in accounting and finance; formal qualifications are an asset
- Experience with governance frameworks and regulatory reporting
- Excellent communication and interpersonal skills
- Strong analytical, problem-solving, and organizational abilities
Experience with Clearview or Clarity systems

**DESCRIPTION**
**Position Overview:** We are currently looking for a results-driven Project Management to join our innovative, growing company. The North American Project Management team is responsible for establishing the foundation for all integrated projects- responsible for managing the entire lifecycle of events, from initial consultation to post-event evaluation, all while fostering strong relationships and delivering exceptional service. They will work closely with the Associate Director, Project Management to support the profitability, scope management and on-time delivery of those projects.
**RESPONSIBILITIES**
**Responsibilities:**
1. **Project Planning and Scope Management:**
2. Clear understanding of project scope and client budget
3. Develop detailed project plans, timelines, resourcing /capacity, and budgets based on project requirements.
4. Work closely with internal teams to execute the client's vision while adhering to budget and timeline constraints.
5. **Communication and Updates:**
6. Provide regular updates on project progress, changes, and milestones.
7. Coordinates, leads, recaps all internal and/or external project status meetings (kick-off, status updates, financial reviews, post project review)
8. Effectively communicate project timelines, deliverables, and expectations to all stakeholders.
9. **Problem Solving:**
10. Anticipate and address potential challenges or changes to the project scope.
11. Work collaboratively with clients to find solutions that align with their goals and expectations.
12. **Vendor Management:**
13. Oracle Fusion System Ownership (Purchase Order Requisitioner)
14. Responsible for partnering with the Buyer to set-up vendor based on client and Mosaic requirements.
15. Facilitate vendor payment.
16. Document and track all vendor payments.
17. Liaison with Legal, Buyer, AP, CST to ensure vendor is paid and all other inquiries.
18. **Compliance:**
19. Salesforce Project Compliance
20. Concur travel and expense approvals.
21. Understand client MSA financial and legal compliance requirements
22. Internal Pcard Compliance (payments, coding, etc)
23. **Profitability:**
24. Support CST in project Budget Development in partnership with Production & Creative
25. Management of project spend to date using standard Mosaic templates (personnel and out of pocket expenditures)
26. Management of project expense forecast for all related spend
27. Ongoing project variance analysis recommendations and communications
28. Consulted for historical project data where appliable
29. **Quality Assurance:**
30. Ensure that all aspects of the event meet or exceed the client's standards and expectations.
31. Conduct thorough quality checks and inspections to guarantee a flawless planning and execution.
32. **Post-Event Wrap:**
33. Gather feedback for client's post-event to assess satisfaction and identify areas for improvement.
34. Collaborate with internal teams to implement improvements based on client feedback.
35. **General:**
36. Internal department collaboration
37. Continuous Improvement - Project Operations ways of working
38. Supports Associate Director in creation and implementation of departmental tools/templates
39. Contributor to the agency's culture, vision, and direction
40. Miscellaneous Duties Assigned
**QUALIFICATIONS**
**Qualifications:**
+ Degree in Event Management, Marketing, Business, or a related field
+ 3-5 years of relevant work experience
+ PMP certification is not required for this role, possessing one would be viewed as a valuable asset
+ Proven experience as a Project Manager in live events.
+ Exceptional interpersonal and communication skills.
+ Strong organizational abilities with attention to detail.
+ Ability to manage multiple projects simultaneously.
+ Flexibility to work irregular hours, as required by live event schedules.
**ABOUT US**
Mosaic is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.
We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Marketing
**Position Type:** Full time
**Business Unit:** Marketing
**Salary Range:** $60,000.00 - $70,000.00
**Company:** Mosaic Sales Solutions Canada Operating Co
**Req ID:** 14857
**Employer Description:** MOSAIC_EMP_DESC

Job Description
Insight Global is seeking a highly-skilled Project Manager with experience leading Data and Analytics Portfolio for Customer Experience and Business Banking. This Project Manager will supporting Instant Card Issues, Physical Peripherals and Mobile Truck projects within their Personal Business Banking line of business and North American Retail Product portfolio. In order to be successful in this role candidates will need to have a background in banking and proven experience leading transformative projects.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
5-8 + years of Project Management within the banking industry
MS Project experience is a must
Experience managing multiple projects/work streams, tracking project progression, and identifying opportunities for optimization
Advanced MS Excel, PowerPoint
Experience working on a loyalty/ airmiles project
Strong communication & organization skills
Physical Channels Project Experience