29 Network Operations jobs in Canada
Network Operations Centre - Support Specialist Tier 1
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At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.
Opportunity:
March Networks’ Managed Services team monitors tens of thousands of cameras, encoders and network video recorders (NVRs) customers around the world to optimize the availability of mission-critical video surveillance systems. March Network offers these customers its unique Insight web portal, to allow them to review tickets, asset inventory and much more.
March Networks is looking to expand the Managed Services team with a Network Operations Center (NOC) Tier 1 Support Specialist to proactively monitor a customer’s install base of March Networks products for potential health alerts, taking corrective actions as required and creating tickets for dealer onsite visits.
Duties and Responsibilities:
· Provide remote product health monitoring function for any customers subscribed to our Managed Services. Includes:
o Reviewing and maintaining the Command Enterprise Server Health Alert Inbox
o Performing any remote diagnostics and applying fixes on monitored recording devices and IP cameras/encoders
o Logging all health alerts within the NOC’s ticketing database
o Updating tickets to keep their status current
o Creating and maintaining tickets for customers who purchased the Field of View Service
· Ensure the Health Scan’s product to customer mapping is correctly configured
· Participate in maintenance and administration of the NOC reporting and tracking database
· Work independently through verbal/written instructions from management
· Promote and maintain customer satisfaction by ensuring issues are resolved or escalated promptly and as per any Service Level Agreements.
· Other related duties incidental to the department.
· Ensure to remain updated on all the latest training on March products and solutions
· Escalate problems/issues to NOC Level 2 team when required
· Perform IP Camera firmware upgrades as required
Experience and Qualifications:
· Bachelor degree or post-secondary education, preferably in Computer Science, Engineering or Mathematics or related work experience
· Cisco Certified Network Associate (CCNA) certification or CompTia Network+ and A+ is preferred
· Sound knowledge of:
o Windows 98/NT/2000/XP/2003, MS Office, MS Exchange Server, Active Directory, FTP, pc/server assembly and repair, routers, switches, hubs.
o LAN/WAN, TCP/IP, Ethernet, network support and troubleshooting.
o UNIX/Linux.
o Security products, DVR's, IP cameras, CCTV in general.
· Working knowledge of the security industry
· Ability to work:
o Independently and as part of a team
o Well under pressure and meet deadlines
o In a fast-paced, dynamic environment, ability to prioritize and multitask
· Excellent written communication skills
· Customer focused, attentive, investigative, commitment to quality
· Database as well as programming/scripting skills are considered a definite asset
· Ability to maintain composure in stressful situations
· Strong organizational skills
· Analytical and problem solving skills
· Service oriented and solution driven
· Ability to communicate technical information to both technical and non-technical audiences
March Networks is an equal opportunity employer and supports a diverse workforce.
Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their application.
Please note March Networks uses AI as part of the recruitment process.
Network Support Engineer
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Scope of Work – Tasks to be Covered
1️⃣ Build Phase – Pre-Installation Activities:
Verify & Validate the Bill of Materials (active & passive components).
Receive and Inspect network equipment (switches, APs, controllers, firewalls).
Rack and Stack devices in designated positions as per the layout plan.
Cable Management: Identify and label network cables for installation.
Power Setup: Verify available PDU sockets and install redundant power sources if required.
Provide Console Access for our remote engineers to configure the devices.
2️⃣ Cutover Phase – Installation & Migration Activities:
Physically replace & install network devices , including:
• Switches (Core, Distribution, and Access Switches)
• Wireless Access Points (Ceiling/Wall Mounted)
• Gateway Controllers
• Firewalls
Cable Patching:
• Perform inter-rack & intra-rack patching with copper and fiber cables.
• Ensure neat dressing and labeling of cables inside the racks.
Swapping Connections: Migrate endpoint connections from old to new switches.
Testing: Conduct power-on and connectivity tests for all installed devices.
User Acceptance Testing (UAT): Work with on-site contacts to verify device functionality.
Document Installation & Spare Materials: Submit a list of installed devices and leftover materials.
Take Before & After Photos of racks, patch panels, and cabling.
Network Support Specialist
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Job Description
We are seeking a skilled and proactive Network Support Specialist to join our IT team. The successful candidate will be responsible for maintaining, monitoring, and supporting our organizations computer networks and systems. You will troubleshoot network issues, ensure network security, and assist users with connectivity problems to keep our operations running smoothly.
Key Responsibilities:
Monitor and maintain computer networks, servers, and related hardware.
Troubleshoot network issues and respond to support tickets promptly.
Install, configure, and support network equipment, including routers, switches, firewalls, and wireless access points.
Ensure network security by implementing best practices and monitoring for vulnerabilities.
Assist in network upgrades, migrations, and expansions.
Maintain documentation related to network configurations, processes, and service records.
Provide technical support and guidance to end-users and other IT staff.
Collaborate with vendors and service providers for network-related services and equipment.
Perform routine network performance tuning and backups.
Stay updated on emerging technologies and recommend improvements.
Requirements:
Bachelors degree in Computer Science, Information Technology, or a related field.
Proven experience as a Network Support Specialist, Network Administrator, or similar role.
Strong knowledge of networking protocols, hardware, and tools.
Hands-on experience with Cisco or similar network equipment is a plus.
Familiarity with network monitoring and diagnostic tools.
Excellent problem-solving and communication skills.
Relevant certifications (e.g., CompTIA Network+, CCNA) are highly desirable.
Senior Network Engineer (2025-8610)
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Job Description
Who is Grand & Toy?
Grand & Toy is one of Canada’s most trusted names in workplace solutions, helping organizations across the country stay productive and competitive. From office furniture to IT, we enable where work happens—with purpose and precision. The Grand & Toy IT team is at the heart of that mission—delivering secure, scalable, and forward-thinking infrastructure that powers our business and supports our future.
About the role
Do you love architecting modern infrastructure, leading transformation, and solving mission-critical challenges? We are looking for a Senior Network Engineer to join our IT Infrastructure Operations team—a role that combines deep technical expertise, project leadership, and strategic impact. As a Senior Network Engineer, you will help shape and evolve our infrastructure footprint, supporting cloud and on-prem environments, driving modernization efforts, and ensuring high availability across our network, data centers, and systems landscape. Reporting to the Manager, Infrastructure & Operations, this role is perfect for someone who thrives on owning complex environments and working across teams to deliver operational excellence.
Salary
$85,000-$100,000
Key Area of Responsibilities
Infracture, Architecture & Operations
- Lead the design, configuration, and optimization of enterprise systems—on-prem and cloud.
- Serve as a technical SME across a hybrid infrastructure stack (Cisco, VMware,Microsoft, EMC).
- Manage LAN/WAN, firewalls, MPLS, VPN, and multi-site voice/data systems.
- Maintain performance, uptime, and recovery planning in a high-availability environment.
Project Leadership & Delivery
- Drive large-scale infrastructure projects from strategy through execution.
- Collaborate with cross-functional teams to deploy secure, scalable technology
solutions. - Translate complex requirements into sustainable architecture plans.
Issue Resolution & Troubleshooting
- Serve as a senior escalation point for technical issues and critical outages.
- Identify, analyze, and resolve infrastructure bottlenecks and security gaps.
- Proactively monitor systems to preempt failures and minimize downtime.
- Strategic Advisory and collaboration
- Advise IT Leadership on infrastructure modernization, cloud readiness, and optimization opportunities.
- Provide technical guidance to application development, eCommerce, and ERP teams.
- Develop best practices, playbooks, and architecture standards for the enterprise.
Mentorship & Knowledge Transfer
- Coach junior engineers and support staff, transferring deep infrastructure knowledge.
- Lead onboarding and development activities for new team members.
- Foster a culture of continuous learning and process improvement.
Security, Compliance & Governance
- Ensure infrastructure compliance with PCI, SOX, and internal security standards.
- Implement and maintain controls that support audit readiness and threat mitigation.
- Partner with the cybersecurity team on proactive infrastructure hardening initiatives.
What You Bring
Education & Certification
- Bachelor’s degree in Computer Science, Engineering or a related field.
- 7+ years supporting large-scale infrastructure for multi-site enterprises.
- Cisco CCNA/CCNP preferred; ITIL 4 certification is an asset.
Technical Strengths
- Expert in Cisco enterprise networking (Nexus, Catalyst, ASA, VPN, Wireless, VoIP).
- Strong experience with VMware, Windows Server, EMC storage, and Active Directory.
- Familiarity with Azure, AWS, or Google Cloud platforms is an asset.
- Hands-on experience with network and security technologies (F5, Checkpoint, SSO,
- MFA).
- Deep understanding of networking protocols (EIGRP, BGP, VLAN, QOS, NAT, TCP/IP)
- Skilled in scripting (PowerShell, VBS), infrastructure documentation, and automation tools.
Soft Skills & Leadership
- Strong project and time management abilities.
- Excellent communication and collaboration skills across technical and business teams.
- Strategic thinker with ability to balance short-term needs with long-term goals.
- Operates autonomously and leads by example—trusted to make sound, high-impact decisions.
Workplace Expectations
This position is based in our Vaughan, ON office. Employees are expected on-site a minimum of 3 days per week, including Tuesday and Thursday. If you’re a senior infrastructure expert ready to build the backbone of a modern digital enterprise, we want to hear from you.
What does Grand & Toy offer?
Grand & Toy offers a competitive salary and benefits package based on education and experience, along with other perks such as our associate/corporate discounts and reward programs for management positions. We proudly provide comprehensive training for all new associates. We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
Senior Network Engineer - Toronto Canada
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Description
At Blue Mantis, we specialize in designing, implementing, and managing secure, high-performance digital operating environments for leading companies nationwide. With deep expertise in security and cloud technologies, we deliver end-to-end infrastructure solutions that empower businesses to achieve their objectives and excel in the digitally driven economy.
We are seeking a highly skilled and experienced Senior Network Engineer to join our dynamic team in supporting our customers. The ideal candidate will be part of a team responsible for supporting a large, complex customer environment. This role requires expertise in managing, troubleshooting, and optimizing a range of network technologies, including Cisco and Nexus switches, Meraki, Palo Alto, and Check Point firewalls, physical and virtual F5 load balancers, and Cisco SANs. The Senior Network Engineer will play a critical role in ensuring network reliability, security, and performance while contributing to documentation and process improvement initiatives.
If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.
Key Responsibilities
Incident Response and Troubleshooting:
- Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations.
- Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence.
Proactive Network Maintenance:
- Perform firmware updates, patches, and upgrades across all network devices.
- Monitor network health and performance, identifying and addressing potential issues proactively.
- Documentation and Process Improvement:
- Create and maintain detailed documentation, including Standard Operating Procedures (SOPs) and technical diagrams.
- Develop runbooks to streamline troubleshooting and resolution processes.
Communication and Collaboration:
- Provide timely updates and clear communication to stakeholders during incidents and maintenance activities.
- Collaborate with cross-functional teams to ensure seamless integration of network services.
- On-Call Support:
- Participate in an on-call rotation to provide 24/7 network support when needed.
Skills, Knowledge & Expertise
Technical Skills:
- Switching and Routing: Expertise in Cisco and Nexus switches, with a solid understanding of VLANs, trunking, spanning tree, and Layer 3 routing protocols (BGP, OSPF, EIGRP).
- Firewalls: Hands-on experience with Palo Alto and Check Point firewalls, including policy configuration, troubleshooting, high availability and optimization.
- Wireless and Cloud Networking: Experience with Meraki networks and cloud-based management.
- Load Balancing: Proficiency with physical and virtual F5 load balancers, including configuration and troubleshooting.
- Monitoring and Automation: Familiarity with network monitoring tools (SolarWinds) and automation techniques using scripting (Python, Ansible, or similar).
Soft Skills:
- Exceptional analytical and problem-solving abilities.
- Strong verbal and written communication skills to provide clear updates and create comprehensive documentation.
- Ability to work independently and as part of a team in a fast-paced, high-pressure environment.
Experience:
- Minimum 7–10 years of experience in network engineering roles, with a focus on enterprise-scale environments.
- Proven track record in incident management, RCA, and delivering network solutions under tight deadlines.
- Experience with firmware updates, patch management, and hardware lifecycle management.
Certifications (Preferred):
- Cisco Certified Network Professional (CCNP) or higher.
- Palo Alto Networks Certified Network Security Engineer (PCNSE).
- Check Point Certified Security Expert (CCSE).
- F5 Certified Administrator or similar.
Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time we have no interest in onboarding any new staffing partners.
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