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Showing 1036 Nonprofit Management jobs in Canada
Job Description
**Additional Information**
**Job Number**
**Job Category** Event Management
**Location** th Street, Edmonton, Alberta, Canada, T5J 0N7
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $58,000-$72,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
**CORE WORK ACTIVITIES**
**Managing Event Logistics and Operations**
- Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Adheres to all standards, policies, and procedures.
- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to large-sized assigned groups.
- Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
- Uses his/her judgment to integrate current trends in event management and event design.
- Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
**Ensuring and Providing Exceptional Customer Service**
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Empowers employees to provide excellent customer service.
- Sets a positive example for guest relations.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Makes presence known to customer at all times during this process.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Follows up with customer post-event.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Interacts with guests to obtain feedback on product quality and service levels.
- Ensures hourly employees understand expectations and parameters for event activities.
**Leading Event Management Teams**
- Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
- Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
- Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
**Supporting and Coordinating with the Sales and Marketing Function**
- Assists in the sales process and revenue forecasting for customer groups.
- Up-sells products and services throughout the event process.
- Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
**Conducting Human Resources Activities**
- Reviews comment cards and guest satisfaction results with employees.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Assists in the development and implementation of corrective action plans.
- Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
- Works with the property staff and customers to address operational challenges associated with his/her group.
- Performs other duties as assigned to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: The Westin Edmonton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email_ _and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number**
**Job Category** Event Management
**Location** th Street, Edmonton, Alberta, Canada, T5J 0N7
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $58,000-$72,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
**CORE WORK ACTIVITIES**
**Managing Event Logistics and Operations**
- Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Adheres to all standards, policies, and procedures.
- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to large-sized assigned groups.
- Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
- Uses his/her judgment to integrate current trends in event management and event design.
- Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
**Ensuring and Providing Exceptional Customer Service**
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Empowers employees to provide excellent customer service.
- Sets a positive example for guest relations.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Makes presence known to customer at all times during this process.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Follows up with customer post-event.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Interacts with guests to obtain feedback on product quality and service levels.
- Ensures hourly employees understand expectations and parameters for event activities.
**Leading Event Management Teams**
- Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
- Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
- Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
**Supporting and Coordinating with the Sales and Marketing Function**
- Assists in the sales process and revenue forecasting for customer groups.
- Up-sells products and services throughout the event process.
- Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
**Conducting Human Resources Activities**
- Reviews comment cards and guest satisfaction results with employees.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Assists in the development and implementation of corrective action plans.
- Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
- Works with the property staff and customers to address operational challenges associated with his/her group.
- Performs other duties as assigned to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: The Westin Edmonton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email_ _and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
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0
Job Description
**DESCRIPTION**
Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we use our creativity as competitive advantage to effectively drive commerce and conversion at the speed of culture. As an agency with a rich and diverse client roster, we leverage our extensive internal network to build custom solutions to our clients' business challenges. Mosaic is looking for an Event Manager, B2B to join our team.
As an Event Manager, you will play both a lead and support role in the planning, production and execution phases of regional and national events within the portfolio. You will work alongside a team comprised of Event Directors and Producers. You'll also have an opportunity to manage Event Coordinators to collectively deliver on event objectives and project deliverables.
**RESPONSIBILITIES**
**Your primary responsibilities will include:**
+ Coordinate logistical elements of strategic corporate events, conferences, business meetings, and more
+ Manage relationships with vendors including vendor sourcing through to production
+ Work in collaboration with team members to contribute to overall event experience design
+ Influence client relationships; contribute to client face-to-face and virtual meetings and execute projects that meet client business objectives
+ Support with internal processes such as purchase orders creation, payment tracking, and hiring candidates for events
+ Support and build positive relationships with clients, internal stakeholders an teams, partner agencies, and our external supplier and industry partners.
+ Create documents to manage and organize project elements and deliverables
+ Conduct research on venues and manage relationships with production vendors
+ Work within a project budget to achieve production objectives
+ Assist with on-site set up and tear down of events
+ Contribute to the development of reports post-show
+ Manage and coach Event Coordinator to complete project deliverables
**You are a great fit for this role if:**
+ You are a self-starter and you thrive in a dynamic, fast-paced work environment
+ You have the ability to manage multiple priorities and you strive to over-deliver
+ You proactively identify problems and develop solutions within guidelines of a program. Anticipate problems and solution
+ You are an outcome-focused, team player who takes ownership of tasks you are given, whether they are large or small
+ You are passionate about events, and you are keen to sharpen your skillset in event production!
+ You have a positive attitude and welcome new challenges
**QUALIFICATIONS**
**Experience, skills and job requirements:**
+ 3-5 years of Event Planning experience; Event planning specific to commercial audiences is an asset
+ Experience in producing large scale experiences and events
+ Ability to manage multiple projects with demonstrated ability to think and plan ahead
+ Excellent client service and customer service experience
+ Highly motivated and proactive, anticipating the next steps and moving them forward without intervention
+ Highly organized, detail orientated, able to manage workflow in an efficient and effective manner
+ Strong team building and leadership skills
+ Must be familiar with Microsoft Office; PowerPoint and Excel in particular
+ Strong time management skills. Ability to manage time effectively is a must
**ABOUT US**
Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.
As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.
From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
**AI and Automated Decision-Making Notice**
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team's review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact or by calling us at .
For more information about how we handle your information you can consult our privacy notice here: applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**\#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Sales Support
**Position Type:** Full time
**Business Unit:** Marketing
**Salary Range:** $ - $
**Company:** Mosaic Sales Solutions Canada Operating Co
**Req ID:** 31401
**Employer Description:** CAN\_MOSAIC\_EMP\_DESC
Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we use our creativity as competitive advantage to effectively drive commerce and conversion at the speed of culture. As an agency with a rich and diverse client roster, we leverage our extensive internal network to build custom solutions to our clients' business challenges. Mosaic is looking for an Event Manager, B2B to join our team.
As an Event Manager, you will play both a lead and support role in the planning, production and execution phases of regional and national events within the portfolio. You will work alongside a team comprised of Event Directors and Producers. You'll also have an opportunity to manage Event Coordinators to collectively deliver on event objectives and project deliverables.
**RESPONSIBILITIES**
**Your primary responsibilities will include:**
+ Coordinate logistical elements of strategic corporate events, conferences, business meetings, and more
+ Manage relationships with vendors including vendor sourcing through to production
+ Work in collaboration with team members to contribute to overall event experience design
+ Influence client relationships; contribute to client face-to-face and virtual meetings and execute projects that meet client business objectives
+ Support with internal processes such as purchase orders creation, payment tracking, and hiring candidates for events
+ Support and build positive relationships with clients, internal stakeholders an teams, partner agencies, and our external supplier and industry partners.
+ Create documents to manage and organize project elements and deliverables
+ Conduct research on venues and manage relationships with production vendors
+ Work within a project budget to achieve production objectives
+ Assist with on-site set up and tear down of events
+ Contribute to the development of reports post-show
+ Manage and coach Event Coordinator to complete project deliverables
**You are a great fit for this role if:**
+ You are a self-starter and you thrive in a dynamic, fast-paced work environment
+ You have the ability to manage multiple priorities and you strive to over-deliver
+ You proactively identify problems and develop solutions within guidelines of a program. Anticipate problems and solution
+ You are an outcome-focused, team player who takes ownership of tasks you are given, whether they are large or small
+ You are passionate about events, and you are keen to sharpen your skillset in event production!
+ You have a positive attitude and welcome new challenges
**QUALIFICATIONS**
**Experience, skills and job requirements:**
+ 3-5 years of Event Planning experience; Event planning specific to commercial audiences is an asset
+ Experience in producing large scale experiences and events
+ Ability to manage multiple projects with demonstrated ability to think and plan ahead
+ Excellent client service and customer service experience
+ Highly motivated and proactive, anticipating the next steps and moving them forward without intervention
+ Highly organized, detail orientated, able to manage workflow in an efficient and effective manner
+ Strong team building and leadership skills
+ Must be familiar with Microsoft Office; PowerPoint and Excel in particular
+ Strong time management skills. Ability to manage time effectively is a must
**ABOUT US**
Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.
As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.
From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
**AI and Automated Decision-Making Notice**
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team's review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact or by calling us at .
For more information about how we handle your information you can consult our privacy notice here: applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**\#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Sales Support
**Position Type:** Full time
**Business Unit:** Marketing
**Salary Range:** $ - $
**Company:** Mosaic Sales Solutions Canada Operating Co
**Req ID:** 31401
**Employer Description:** CAN\_MOSAIC\_EMP\_DESC
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1
Job Description
Description
Der operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient erfüllen und versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Getragen wird er von Operations Manager:innen, die das Team zusammenführen, um an allen unseren Standorten hervorragende Sicherheit, Qualität und Produktivität zu fördern. Du koordinierst an Deinem Standort andere Manager:innen und erstellst den Betriebsplan, der Deinen Teams bei der Erfüllung ihrer Ziele hilft. Diese Rolle ist voll darauf ausgerichtet, die Operational Excellence zu unterstützen, um das Amazon von Morgen zu schaffen.
Key job responsibilities
Leitung und Entwicklung eines Teams von Area Manager:innen
Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung
Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence
Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit
Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung
A day in the life
Du übernimmst die Schichtleitung an einem unserer Betriebsstandorte. Außerdem fungierst Du als Hauptschnittstelle zwischen mehreren verschiedenen Teams, u. a. den Finanz-, Sicherheits- und Betriebsintegrationsteams. Das bedeutet, dass Du die täglichen Betriebsabläufe an Deinem Standort unmittelbar beobachtest und gleichzeitig auch zu neuen Innovationsmöglichkeiten beiträgst.
Ein typischer Arbeitstag umfasst Treffen mit verschiedenen Geschäftsbereichen, eingehende Untersuchungen der Leistungs- und Risikokennzahlen für Standorte sowie Prognosen zur Vorbereitung auf unterschiedliche Nachfragevolumen. Weiterhin bietest Du Deinem Team täglich Mentoring und Coaching. Als Führungskraft unterstützt Du Deine Teammitglieder dabei, ihr Managementpotenzial voll zu entfalten.
Basic Qualifications
- Studienabschluss
- Führungserfahrung und Erfahrung im Stakeholdermanagement
- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift
- Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen
- Relevante Erfahrung in Produktions- und Lieferkettenbereichen
Preferred Qualifications
- Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
- Erfahrung in einer ähnlichen Logistikumgebung
- Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Der operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient erfüllen und versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Getragen wird er von Operations Manager:innen, die das Team zusammenführen, um an allen unseren Standorten hervorragende Sicherheit, Qualität und Produktivität zu fördern. Du koordinierst an Deinem Standort andere Manager:innen und erstellst den Betriebsplan, der Deinen Teams bei der Erfüllung ihrer Ziele hilft. Diese Rolle ist voll darauf ausgerichtet, die Operational Excellence zu unterstützen, um das Amazon von Morgen zu schaffen.
Key job responsibilities
Leitung und Entwicklung eines Teams von Area Manager:innen
Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung
Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence
Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit
Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung
A day in the life
Du übernimmst die Schichtleitung an einem unserer Betriebsstandorte. Außerdem fungierst Du als Hauptschnittstelle zwischen mehreren verschiedenen Teams, u. a. den Finanz-, Sicherheits- und Betriebsintegrationsteams. Das bedeutet, dass Du die täglichen Betriebsabläufe an Deinem Standort unmittelbar beobachtest und gleichzeitig auch zu neuen Innovationsmöglichkeiten beiträgst.
Ein typischer Arbeitstag umfasst Treffen mit verschiedenen Geschäftsbereichen, eingehende Untersuchungen der Leistungs- und Risikokennzahlen für Standorte sowie Prognosen zur Vorbereitung auf unterschiedliche Nachfragevolumen. Weiterhin bietest Du Deinem Team täglich Mentoring und Coaching. Als Führungskraft unterstützt Du Deine Teammitglieder dabei, ihr Managementpotenzial voll zu entfalten.
Basic Qualifications
- Studienabschluss
- Führungserfahrung und Erfahrung im Stakeholdermanagement
- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift
- Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen
- Relevante Erfahrung in Produktions- und Lieferkettenbereichen
Preferred Qualifications
- Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
- Erfahrung in einer ähnlichen Logistikumgebung
- Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
2
Job Description
**Job Summary**
This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.
**Location:** Wentworth Hauling - 117 Wentworth Court, Brampton ON L6T 5L4
**Shift/Schedule:** Tuesday to Saturday - 2:30am-12:30pm
**Essential Duties and Responsibilities**
+ Onboarding - Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties - Meet with new frontline employees daily to ensure consistent communication and support of onboarding.
+ Developing - Provide timely and consistent touchpoints with frontline employees. - Regular review of best practices to enhance daily performance - Focus on understanding and progress of frontline employee career goals
+ Coaching - Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success - Actively practice and seek feedback on coaching conversations.
+ Mentoring - Lead by example to ensure safety practices are paramount with each employee and - Teaching and developing an understanding of the WM Way
+ Performance Management - Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. - Documents and maintains records required by regulatory agencies such as the Department of Transportation.
+ Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
+ Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
**Qualifications**
**A. Required Qualifications**
+ Associate's Degree or in lieu of a degree Required or
+ High School Diploma (accredited) and two (2) years of relevant work experience. Required
+ Successful completion of the WM Route Manager Trainee program Required and
+ must be at least 18 years of age Required and
+ legally eligible to work in the country where the position is located Required
+ Driver's License Valid Driver's License Required
**B. Preferred Qualifications**
**Physical Requirements**
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
+ This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
**Pay:** The expected base pay range for this on-site position in Brampton is $90,000 - $95,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for bonus. This position is for an existing vacancy.
**Benefits**
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.
**Location:** Wentworth Hauling - 117 Wentworth Court, Brampton ON L6T 5L4
**Shift/Schedule:** Tuesday to Saturday - 2:30am-12:30pm
**Essential Duties and Responsibilities**
+ Onboarding - Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties - Meet with new frontline employees daily to ensure consistent communication and support of onboarding.
+ Developing - Provide timely and consistent touchpoints with frontline employees. - Regular review of best practices to enhance daily performance - Focus on understanding and progress of frontline employee career goals
+ Coaching - Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success - Actively practice and seek feedback on coaching conversations.
+ Mentoring - Lead by example to ensure safety practices are paramount with each employee and - Teaching and developing an understanding of the WM Way
+ Performance Management - Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. - Documents and maintains records required by regulatory agencies such as the Department of Transportation.
+ Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
+ Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
**Qualifications**
**A. Required Qualifications**
+ Associate's Degree or in lieu of a degree Required or
+ High School Diploma (accredited) and two (2) years of relevant work experience. Required
+ Successful completion of the WM Route Manager Trainee program Required and
+ must be at least 18 years of age Required and
+ legally eligible to work in the country where the position is located Required
+ Driver's License Valid Driver's License Required
**B. Preferred Qualifications**
**Physical Requirements**
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
+ This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
**Pay:** The expected base pay range for this on-site position in Brampton is $90,000 - $95,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for bonus. This position is for an existing vacancy.
**Benefits**
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Is this job a match or a miss?
Apply Now
3
Job Description
Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, NS, Dartmouth - 98,900.00 - 165,200.00 CAD annually
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, NS, Dartmouth - 98,900.00 - 165,200.00 CAD annually
Is this job a match or a miss?
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4
Job Description
**Why Choose Us:**
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
**General Description:**
The Operations Manager plans and manages district operations effectively, ensuring the best possible service and productivity metrics are achieved. The Manager sets the tone for safety practices and ensures the team understands and follows the rules of safety which allows for success and protection of employees as well as the community at large. The Manager directs the operations team and drivers to minimize the number of missed pickups, maximize service quality, and minimize drive times while routing to a cost-effective transfer station or landfill.
You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role.
**As an Operations Manager with us, the minimum responsibilities are:**
+ Track productivity metrics, fine-tune routes, and adjust boundaries for operational efficiency, including reviewing start times and addressing route-specific challenges.
+ Implement productivity enhancements by analyzing underperforming routes and collaborating with drivers, and the Sales Team to identify inefficiencies and add density.
+ Drive proactive accident-avoidance plans, provide safety training, and ensure adherence to company safety policies and regulations, including investigating accidents and conducting field inspections.
+ Handle hiring, termination, grievances, and performance management through coaching, retraining, and corrective actions, using progressive discipline when necessary.
+ Investigate and resolve escalated customer concerns, ensuring prompt follow-ups and alternative service solutions when required.
+ Collaborate with the Maintenance Manager to ensure trucks remain operational, safe, and productive, while overseeing repairs and managing damages.
+ Optimize labor hours, minimize carryovers, and manage costs effectively to support overall productivity goals.
+ Conduct accident investigations, prepare reports, and enforce compliance with DOT regulations and company policies.
+ Work closely with municipalities and customers to address and resolve service issues, missed pickups, and safety concerns at customer sites.
+ Coordinate with dispatchers to ensure timely bin deliveries, exchanges, repairs, and waste collections, maintaining communication until all routes are completed.
**What We Need From You:**
+ 5 plus years' experience in industry or logistics.
+ 5 years managing a diverse team in an operations or production, heavy construction/road building and/or environmental field services.
+ Excellent interpersonal and communication skills and, employee management skills.
+ Proven ability to minimize safety-related accidents and operate an accident-free environment
+ Solid analytical skills to optimize routes and productivity.
+ Well-developed influencing and presentation skills.
+ Experience with collective bargaining agreements (CBA) and grievance handling.
+ Understand the geographic area and can apply routing principles.
+ Working knowledge of routing software
+ Understand the basics of trucks and maintenance.
+ Class 3 with Air endorsement will be considered an asset.
+ Understanding of P&L, budget and forecast management is an asset.
+ Good knowledge of MS Office (in particular Excel) and other technology related to waste management.
**What You'll Get From Us:**
+ Competitive Wages ($90,000 - $100,000 plus bonus and equity)
+ Retirement Plan with company match; let us help you save for your future
+ Benefits; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
+ Insurance: Life, Short Term/Long Term Disability
_We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight._
_Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance._
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
**General Description:**
The Operations Manager plans and manages district operations effectively, ensuring the best possible service and productivity metrics are achieved. The Manager sets the tone for safety practices and ensures the team understands and follows the rules of safety which allows for success and protection of employees as well as the community at large. The Manager directs the operations team and drivers to minimize the number of missed pickups, maximize service quality, and minimize drive times while routing to a cost-effective transfer station or landfill.
You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role.
**As an Operations Manager with us, the minimum responsibilities are:**
+ Track productivity metrics, fine-tune routes, and adjust boundaries for operational efficiency, including reviewing start times and addressing route-specific challenges.
+ Implement productivity enhancements by analyzing underperforming routes and collaborating with drivers, and the Sales Team to identify inefficiencies and add density.
+ Drive proactive accident-avoidance plans, provide safety training, and ensure adherence to company safety policies and regulations, including investigating accidents and conducting field inspections.
+ Handle hiring, termination, grievances, and performance management through coaching, retraining, and corrective actions, using progressive discipline when necessary.
+ Investigate and resolve escalated customer concerns, ensuring prompt follow-ups and alternative service solutions when required.
+ Collaborate with the Maintenance Manager to ensure trucks remain operational, safe, and productive, while overseeing repairs and managing damages.
+ Optimize labor hours, minimize carryovers, and manage costs effectively to support overall productivity goals.
+ Conduct accident investigations, prepare reports, and enforce compliance with DOT regulations and company policies.
+ Work closely with municipalities and customers to address and resolve service issues, missed pickups, and safety concerns at customer sites.
+ Coordinate with dispatchers to ensure timely bin deliveries, exchanges, repairs, and waste collections, maintaining communication until all routes are completed.
**What We Need From You:**
+ 5 plus years' experience in industry or logistics.
+ 5 years managing a diverse team in an operations or production, heavy construction/road building and/or environmental field services.
+ Excellent interpersonal and communication skills and, employee management skills.
+ Proven ability to minimize safety-related accidents and operate an accident-free environment
+ Solid analytical skills to optimize routes and productivity.
+ Well-developed influencing and presentation skills.
+ Experience with collective bargaining agreements (CBA) and grievance handling.
+ Understand the geographic area and can apply routing principles.
+ Working knowledge of routing software
+ Understand the basics of trucks and maintenance.
+ Class 3 with Air endorsement will be considered an asset.
+ Understanding of P&L, budget and forecast management is an asset.
+ Good knowledge of MS Office (in particular Excel) and other technology related to waste management.
**What You'll Get From Us:**
+ Competitive Wages ($90,000 - $100,000 plus bonus and equity)
+ Retirement Plan with company match; let us help you save for your future
+ Benefits; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
+ Insurance: Life, Short Term/Long Term Disability
_We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight._
_Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance._
Is this job a match or a miss?
Apply Now
5
Job Description
**DESCRIPTION**
**People changing the way brands connect with consumers - one experience at a time.**
_Delivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Mosaic one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers through experiential, retail, & digital interactions._
The Manager of Operations is responsible for the operational effectiveness of a program for our clients which may include sales and training, agency / promotional events and/or product demonstrations.Continuously monitor key performance metrics and indicators, as well as partner with program leadership and Shared Services Departments to improve performance and identify opportunities for continued improvement.This position will provide mentorship and career development to the Sr. Operations Coordinators and Client Business Analysts reporting into this role.
**RESPONSIBILITIES**
+ Provide direction and mentorship to the operations Sr Coordinators and Client Business Analysts across all aspects of operations including program execution, reporting analytics, training, location management, implementation of innovation to the business, and IT solutions
+ Oversee all client and field reporting and analyze weekly program results; utilize information to provide continued development of program results while cross managing GIS/Insights team delivery for blended data delivery
+ Work with leaders and clients to develop and manage field and client performance measurement tools (scorecard, reports, key performance indicators, etc.) using advanced IT technology such as SQL, Python, Google Cloud, LookerStudio, and Power BI Analytics
+ Manage data management systems, online set-up of surveys, scheduling, asset management, field staff eLearning modules, support event and production needs, ensuring all operational tasks are executed
+ Support North America Mosaic programs managing to both countries unique needs while streamlining technology delivery of analytics
+ Review shared services process in place to support the business to ensure timely processing of all operational functions, monitor any variances and work with staff to course correct
+ Other duties as assigned.
**QUALIFICATIONS**
+ A Bachelor's degree in Marketing, Statistics, Computer Services, Geography or related quantitative field, or equivalent practical experience
+ 5-8 years of account management experience in a retail/merchandising/marketing environment OR any similar combination of education & experience
+ 1-3 years of supervisory/management experience
+ Experience implementing retail marketing programs within retail and Mass accounts
+ Outstanding organizational skills, attention to detail, and prioritization of tasks
+ Project management - multi-faceted complex modeling and process management
+ Proven ability participating in or leading process improvement initiatives
+ Advanced data cleansing and data visualization using systems such as Power BI, Tableau, SQL, and R/Python
+ Able to project manage and implement technical innovation initiatives to meet business objectives and timelines
+ Ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity
+ Superior interpersonal skills to work closely with other team members and the client
+ Must have previous data tracking, data reporting and analysis experience with strong use of Excel at an expert level; including working knowledge of simple and complex formulas, v-lookup, pivot tables
+ Ability to monitor full time staffing placements and make recommendations for future staffing placement on new or existing programs
+ Ability to resolve issues quickly and effectively communicate solutions to both internal and external teams
+ Excellent written communication, verbal communication and presentation skills
+ Professional attitude working in an office environment
**Why Mosaic?**
Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world's most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we're making the next chapter of everyone's story the most memorable one yet.
**ABOUT US**
Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.
As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.
From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
**AI and Automated Decision-Making Notice**
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team's review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact or by calling us at .
For more information about how we handle your information you can consult our privacy notice here: applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**\#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Corporate
**Salary Range:** $ - $
**Company:** Mosaic Sales Solutions Canada Operating Co
**Req ID:** 33119
**Employer Description:** CAN\_MOSAIC\_EMP\_DESC
**People changing the way brands connect with consumers - one experience at a time.**
_Delivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Mosaic one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers through experiential, retail, & digital interactions._
The Manager of Operations is responsible for the operational effectiveness of a program for our clients which may include sales and training, agency / promotional events and/or product demonstrations.Continuously monitor key performance metrics and indicators, as well as partner with program leadership and Shared Services Departments to improve performance and identify opportunities for continued improvement.This position will provide mentorship and career development to the Sr. Operations Coordinators and Client Business Analysts reporting into this role.
**RESPONSIBILITIES**
+ Provide direction and mentorship to the operations Sr Coordinators and Client Business Analysts across all aspects of operations including program execution, reporting analytics, training, location management, implementation of innovation to the business, and IT solutions
+ Oversee all client and field reporting and analyze weekly program results; utilize information to provide continued development of program results while cross managing GIS/Insights team delivery for blended data delivery
+ Work with leaders and clients to develop and manage field and client performance measurement tools (scorecard, reports, key performance indicators, etc.) using advanced IT technology such as SQL, Python, Google Cloud, LookerStudio, and Power BI Analytics
+ Manage data management systems, online set-up of surveys, scheduling, asset management, field staff eLearning modules, support event and production needs, ensuring all operational tasks are executed
+ Support North America Mosaic programs managing to both countries unique needs while streamlining technology delivery of analytics
+ Review shared services process in place to support the business to ensure timely processing of all operational functions, monitor any variances and work with staff to course correct
+ Other duties as assigned.
**QUALIFICATIONS**
+ A Bachelor's degree in Marketing, Statistics, Computer Services, Geography or related quantitative field, or equivalent practical experience
+ 5-8 years of account management experience in a retail/merchandising/marketing environment OR any similar combination of education & experience
+ 1-3 years of supervisory/management experience
+ Experience implementing retail marketing programs within retail and Mass accounts
+ Outstanding organizational skills, attention to detail, and prioritization of tasks
+ Project management - multi-faceted complex modeling and process management
+ Proven ability participating in or leading process improvement initiatives
+ Advanced data cleansing and data visualization using systems such as Power BI, Tableau, SQL, and R/Python
+ Able to project manage and implement technical innovation initiatives to meet business objectives and timelines
+ Ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity
+ Superior interpersonal skills to work closely with other team members and the client
+ Must have previous data tracking, data reporting and analysis experience with strong use of Excel at an expert level; including working knowledge of simple and complex formulas, v-lookup, pivot tables
+ Ability to monitor full time staffing placements and make recommendations for future staffing placement on new or existing programs
+ Ability to resolve issues quickly and effectively communicate solutions to both internal and external teams
+ Excellent written communication, verbal communication and presentation skills
+ Professional attitude working in an office environment
**Why Mosaic?**
Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world's most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we're making the next chapter of everyone's story the most memorable one yet.
**ABOUT US**
Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.
As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.
From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
**AI and Automated Decision-Making Notice**
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team's review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact or by calling us at .
For more information about how we handle your information you can consult our privacy notice here: applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**\#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Corporate
**Salary Range:** $ - $
**Company:** Mosaic Sales Solutions Canada Operating Co
**Req ID:** 33119
**Employer Description:** CAN\_MOSAIC\_EMP\_DESC
Is this job a match or a miss?
Apply Now
6
Job Description
We are looking for a dedicated full time **Operations Manager** ready to drive Hertz airport efficiencies to the next level. If this is you, and you're ready for your next destination, then you have cruised to the right spot!
**Wage: $67,200 per annum**
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!
Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
**Essential Requirements**
**Job Description:**
The **Operations Manager** helps to provide overall leadership to non-exempt airport employees. This includes responsibility for overall operating performance, customer satisfaction, positing employee culture, safety and service, budget and vendor relations. The Operations Manager oversees fleet availability and revenue generation.
**Qualifications:**
High School diploma or equivalent required. Must be 20 years of age or older. A valid driver's license is required. Must be able to work on your feet for majority of your shift. Must be able to work in all weather conditions. All employment is contingent on successful completions of a background check.
**Apply** today and shift your **career** into drive for **tomorrow!**
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**Wage: $67,200 per annum**
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!
Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
**Essential Requirements**
**Job Description:**
The **Operations Manager** helps to provide overall leadership to non-exempt airport employees. This includes responsibility for overall operating performance, customer satisfaction, positing employee culture, safety and service, budget and vendor relations. The Operations Manager oversees fleet availability and revenue generation.
**Qualifications:**
High School diploma or equivalent required. Must be 20 years of age or older. A valid driver's license is required. Must be able to work on your feet for majority of your shift. Must be able to work in all weather conditions. All employment is contingent on successful completions of a background check.
**Apply** today and shift your **career** into drive for **tomorrow!**
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Is this job a match or a miss?
Apply Now
7
Job Description
**Position Overview**
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.
**Key Job Responsibilities**
Operations Management
- Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
- Provides direct supervision of team members including scheduling and time keeping.
- Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
- Ensures that daily equipment sheets are updated and properly completed.
- Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
- Attends BEO, Pre-Cons, and pre-production meetings as needed.
- Delegates tasks as appropriate.
**Customer Service**
- Reviews quotes and provides recommendations for cost efficiencies in accordance with the company's standard operating procedures.
- Supervises and mentors' operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
- Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring ENCORE properties and all vendors. Mentors Technicians to also provide this superior level of customer service.
- Meets with guests onsite to ensure that their needs are met, and the equipment setup is working properly.
- Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.
**People Development & Training**
- Promotes and reinforces a positive working environment centered on Encore core values.
- Hire, develop, lead and motivate a talented team of technicians and operational support staff.
- Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
- Manage human resource related issues including performance management, salary administration and training and development.
- Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.
- Registers and recommends team members for additional training opportunities as needed.
**Job Requirements**
- High School Diploma is required. Bachelor's degree is preferred.
- 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience OR completion of Encore's Accelerations Development Operations Program (ADOP).
- Experience leading workflow and team members.
- Working knowledge of audio-visual equipment in a live show environment
- Proficiency with the use of computer hardware
- Proficiency with computer software and programs, including the Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus.
**Competencies**
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
**Salary Pay Range:** $55,000.00 - $70,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team's review. All hiring decisions include human judgment.
Work Environment
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.
**Key Job Responsibilities**
Operations Management
- Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
- Provides direct supervision of team members including scheduling and time keeping.
- Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
- Ensures that daily equipment sheets are updated and properly completed.
- Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
- Attends BEO, Pre-Cons, and pre-production meetings as needed.
- Delegates tasks as appropriate.
**Customer Service**
- Reviews quotes and provides recommendations for cost efficiencies in accordance with the company's standard operating procedures.
- Supervises and mentors' operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
- Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring ENCORE properties and all vendors. Mentors Technicians to also provide this superior level of customer service.
- Meets with guests onsite to ensure that their needs are met, and the equipment setup is working properly.
- Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.
**People Development & Training**
- Promotes and reinforces a positive working environment centered on Encore core values.
- Hire, develop, lead and motivate a talented team of technicians and operational support staff.
- Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
- Manage human resource related issues including performance management, salary administration and training and development.
- Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.
- Registers and recommends team members for additional training opportunities as needed.
**Job Requirements**
- High School Diploma is required. Bachelor's degree is preferred.
- 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience OR completion of Encore's Accelerations Development Operations Program (ADOP).
- Experience leading workflow and team members.
- Working knowledge of audio-visual equipment in a live show environment
- Proficiency with the use of computer hardware
- Proficiency with computer software and programs, including the Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus.
**Competencies**
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
**Salary Pay Range:** $55,000.00 - $70,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team's review. All hiring decisions include human judgment.
Work Environment
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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8
Job Description
Description
Der operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient erfüllen und versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Getragen wird er von Operations Manager:innen, die das Team zusammenführen, um an allen unseren Standorten hervorragende Sicherheit, Qualität und Produktivität zu fördern. Du koordinierst an Deinem Standort andere Manager:innen und erstellst den Betriebsplan, der Deinen Teams bei der Erfüllung ihrer Ziele hilft. Diese Rolle ist voll darauf ausgerichtet, die Operational Excellence zu unterstützen, um das Amazon von Morgen zu schaffen.
Key job responsibilities
- Leitung und Entwicklung eines Teams von Area Manager:innen
- Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung
- Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence
- Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit
- Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung
A day in the life
Du übernimmst die Schichtleitung an einem unserer Betriebsstandorte. Außerdem fungierst Du als Hauptschnittstelle zwischen mehreren verschiedenen Teams, u. a. den Finanz-, Sicherheits- und Betriebsintegrationsteams. Das bedeutet, dass Du die täglichen Betriebsabläufe an Deinem Standort unmittelbar beobachtest und gleichzeitig auch zu neuen Innovationsmöglichkeiten beiträgst.
Ein typischer Arbeitstag umfasst Treffen mit verschiedenen Geschäftsbereichen, eingehende Untersuchungen der Leistungs- und Risikokennzahlen für Standorte sowie Prognosen zur Vorbereitung auf unterschiedliche Nachfragevolumen. Weiterhin bietest Du Deinem Team täglich Mentoring und Coaching. Als Führungskraft unterstützt Du Deine Teammitglieder dabei, ihr Managementpotenzial voll zu entfalten.
Basic Qualifications
- Studienabschluss
- Führungserfahrung und Erfahrung im Stakeholdermanagement
- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift
- Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen
- Relevante Erfahrung in Produktions- und Lieferkettenbereichen
Preferred Qualifications
- Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
- Erfahrung in einer ähnlichen Logistikumgebung
- Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Der operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient erfüllen und versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Getragen wird er von Operations Manager:innen, die das Team zusammenführen, um an allen unseren Standorten hervorragende Sicherheit, Qualität und Produktivität zu fördern. Du koordinierst an Deinem Standort andere Manager:innen und erstellst den Betriebsplan, der Deinen Teams bei der Erfüllung ihrer Ziele hilft. Diese Rolle ist voll darauf ausgerichtet, die Operational Excellence zu unterstützen, um das Amazon von Morgen zu schaffen.
Key job responsibilities
- Leitung und Entwicklung eines Teams von Area Manager:innen
- Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung
- Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence
- Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit
- Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung
A day in the life
Du übernimmst die Schichtleitung an einem unserer Betriebsstandorte. Außerdem fungierst Du als Hauptschnittstelle zwischen mehreren verschiedenen Teams, u. a. den Finanz-, Sicherheits- und Betriebsintegrationsteams. Das bedeutet, dass Du die täglichen Betriebsabläufe an Deinem Standort unmittelbar beobachtest und gleichzeitig auch zu neuen Innovationsmöglichkeiten beiträgst.
Ein typischer Arbeitstag umfasst Treffen mit verschiedenen Geschäftsbereichen, eingehende Untersuchungen der Leistungs- und Risikokennzahlen für Standorte sowie Prognosen zur Vorbereitung auf unterschiedliche Nachfragevolumen. Weiterhin bietest Du Deinem Team täglich Mentoring und Coaching. Als Führungskraft unterstützt Du Deine Teammitglieder dabei, ihr Managementpotenzial voll zu entfalten.
Basic Qualifications
- Studienabschluss
- Führungserfahrung und Erfahrung im Stakeholdermanagement
- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift
- Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen
- Relevante Erfahrung in Produktions- und Lieferkettenbereichen
Preferred Qualifications
- Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
- Erfahrung in einer ähnlichen Logistikumgebung
- Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
9