86 Nursing Management jobs in Canada
Patient Care Coordinator
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At KWIC Physiotherapy, our mission isKWIC Relief. Stronger You . We are a leading physiotherapy and Wellness clinic serving the Kitchener–Waterloo community with a multidisciplinary team that includes physiotherapists, massage therapists, and more.
We are seeking a dedicated and organized Patient Care Coordinator to join our team. The ideal candidate will have strong communication skills, attention to detail, and a passion for helping patients feel supported throughout their care journey. This role goes beyond the front desk—you will be the primary contact for patients, ensuring they receive the highest level of service and are encouraged to stay consistent with their treatment plans.
Overview
As a Patient Care Coordinator, you will play a key role in patient experience and clinic success. You will not only manage scheduling and administrative tasks, but also retain patients, reduce cancellations, and promote treatment compliance by communicating the value of ongoing care.
Responsibilities
- Serve as the first point of contact for patients—answering calls, emails, and in-person inquiries.
- Schedule, confirm, and re-book appointments to optimize provider schedules and reduce no-shows.
- Follow up with patients to encourage treatment plan compliance and retention.
- Educate patients about treatment options, follow-up care, and the importance of completing care plans.
- Maintain accurate patient records in the EMR system (Walnut/Jane), ensuring compliance with privacy regulations.
- Coordinate with healthcare providers to ensure seamless communication regarding patient care.
- Manage patient flow in the clinic to support timely, efficient service.
- Handle administrative tasks including filing, data entry, and insurance verification as needed.
Qualifications
- Previous experience in a medical, physiotherapy, or dental office is preferred.
- Familiarity with medical terminology and healthcare procedures.
- Proficiency in EMR systems (Walnut, Jane, or similar) is an asset.
- Exceptional communication and interpersonal skills—confident, clear, and empathetic.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced, patient-focused environment.
- A friendly, professional demeanor with a patient-first mindset.
Compensation
- $20–$5/hr, based on experience.
- Performance incentives tied to patient retention and re-booking success.
Why Join KWIC Physiotherapy?
- Collaborative and supportive team environment.
- Opportunity to be at the center of patient care and clinic growth.
- Modern, well-equipped clinic with strong referral networks.
- Career development opportunities across our expanding group of clinics in Ontario.
How to Apply
If you're a people-person who thrives on helping others and wants to play a key role in delivering exceptional healthcare, we'd love to hear from you
Apply today with your resume:
Learn more about us:
KWIC Physiotherapy – KWIC Relief. Stronger You.
Job Types: Fixed term contract, Casual, Seasonal
Contract length: 6 months
Pay: $2 .00- 39.57 per hour
Expected hours: 8 – 18 per week
Benefits:
- Flexible schedule
Work Location: In person
Patient Care Coordinator
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Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our dental team. In this role, you will be the primary point of contact for patients, ensuring they receive exceptional care and support throughout their visit. You will play a vital role in managing patient schedules, coordinating appointments, and providing administrative support within a medical or dental office setting.
Duties
- Greet patients warmly and assist them with check-in procedures.
- Schedule, confirm, and manage patient appointments efficiently.
- Maintain accurate patient records and ensure compliance with privacy regulations.
- Communicate effectively with patients regarding their treatment plans and follow-up care.
- Collaborate with dental staff to coordinate patient care and address any concerns.
- Utilize medical terminology to assist in the documentation of patient interactions.
- Provide administrative support including filing, data entry, and managing office supplies.
- Handle patient inquiries and resolve issues in a professional manner.
Qualifications
- Previous experience in a dental office or dental office is highly desirable.
- Familiarity with dental terminology is essential for effective communication.
- Strong organizational skills and attention to detail are required.
- Excellent interpersonal skills to interact positively with patients and staff.
- Proficiency in office procedures and administrative support tasks.
- Ability to multitask in a fast-paced environment while maintaining accuracy.
- A commitment to providing compassionate care to all patients. Join our team as a Patient Care Coordinator and contribute to delivering outstanding dentalcare services while enhancing the patient experience
- Knowledge of AbelDent preferred
Job Type: Full-time
Pay: $17.20-$25.00 per hour
Expected hours: 35 per week
Benefits:
- Dental care
- On-site parking
- RRSP match
Work Location: In person
Patient Care Coordinator
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Job Description
Duties:
- The patient care coordinator is responsible for booking patient appointments and facilitating an excellent custom service experience.
- You will be answering phones, booking appointments, confirming appointments, answering and responding to any leads through web marketing platforms or any new patient referral inquiries, poke calls, RecallMax follow-ups, and pre-determinations; as well as acquiring and presenting a break-down of benefits and the cost of treatment to patients.
Qualifications:
- You must have a minimum 3 years experience in sales and service.
Patient Care Coordinator
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Job Description
Patient Care Coordinator - Red Deer, AB
Are you an organized and personable Patient Care Coordinator with a knack for exceptional customer service and administrative skills? If you thrive in a fast-paced environment and love ensuring patients receive the best care possible, this opportunity is perfect for you
We are in expansion mode, building our new division in oxygen space, and actively recruiting a Patient Care Coordinator to join our team in Red Deer, AB . This role offers growth and leadership opportunity as the company and business expand.
Key Responsibilities include but are not limited to:
- Warmly welcome clients and assist them with purchases, booking appointments and answer general therapy inquiries.
- Promptly answer telephone calls and receive faxes, distribute correspondence and inquiries to appropriate associates, requisition supplies and additional office duties.
- Billing insurance and government agencies.
- Maintain accurate records of submission and payment, minimize accounts receivable and ensure prompt collection of outstanding payments.
- Adhere to patient charting protocols in Electronic Medical Records system.
- Assist with the initial Oxygen set-up with provision of equipment and instructions.
- Assist with basic troubleshooting of Oxygen Therapy equipment and/or PAP equipment and supplies.
- Assist clients with CPAP set-up.
- Troubleshoot PAP equipment and supplies.
- Assist with CPAP inventory.
- Re-supply calls to clients.
- Able to lift 50 pounds of equipment.
- Support marketing efforts by maintaining literature supplies, forming relationships with referral sources, assisting social media efforts, and managing patient experience feedback.
- Required to be part of the on-call rotation, a fair and equitable schedule.
Skills & Qualifications
- A minimum of 2+ years in Medical Administration or Customer Service experience is preferred.
- Experience in healthcare or sleep therapy is considered an asset but it is not required, training is provided.
- Registered healthcare professional (RN/RPN) is a plus but not a requirement. We welcome all applicants!
- Must have a valid driving license and clean drivers abstract.
- A background in sales support and merchandising is considered an asset.
- Excellent organizational and administrative skills with impeccable attention to detail.
- Proficiency working with Microsoft Office Suite (Word, Excel, and Outlook), Quickbooks, or similar accounting software & experience with CRM/EMR or related system.
- The ability to quickly learn and understand various processing in a constantly changing environment.
- A professional, friendly interpersonal manner with strong customer service values.
- Strong written and verbal communication skills.
- Good time management skills and ability to work effectively under pressure and meet demanding deadlines.
- Ability to multi-task, assess situations and prioritize tasks accordingly.
- Good listening skills along with the ability to accept and follow directions.
- Competitive Salary
- Comprehensive Benefits Plan
- RRSP Matching Program
- Health Life insurance
- Dental and Vision
- Mileage pay/reimbursement
- Excellent Work/Life balance
Job type : Full-time, Permanent
Schedule: 40 hours per week, plus on-call
Pay: starts at $23/hour (rate may vary on licenses/experiences)
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Patient Care Representative
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Job Description
Salary: $24.15/hr
CVOS Oral Surgery is looking for experienced Patient Care Representatives/Dental Receptionists who are committed to providing the best experience to patients.
We offer a positive, co-operative environment where teamwork is key. Unlike other dental offices, we are not open evenings or weekends which allows for a more balanced work life.
This is a full timeposition that will be guaranteed 30 hours per week, but averages 40+ hours. You will be required to work in our clinics throughout Halton and Mississauga, so if you don't mind travelling and are looking for a new opportunity, we want to hear from you.
NO AGENCIES PLEASE
We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Please inform us if you require accommodations during the interview process
CVOS is a unionized workplace with the UFCW
Patient Care Specialist
Posted today
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Job Description
Launch Your Healthcare Career with CDS Location: Corporate Head Office (Yonge and Bloor) Type: Part-Time (Saturday, Sunday) | Entry-Level | Students Welcome About Canadian Dental Services (CDS) At CDS, we’re not just running dental clinics — we’re reimagining the way Canadians experience oral healthcare. We own and operate clinics across the country, ensuring patients receive exceptional care through innovation, compassion, and operational excellence. We believe our people are our strongest advantage. That’s why we invest in ambitious, high-potential individuals who want more than just a job — they want a career with purpose, growth, and impact. Why This Role is Your Perfect Starting Point The Patient Care Specialist position is your gateway to a long-term, thriving career in healthcare administration and leadership. You’ll begin at the heart of our operations — our Patient Support Centre — where you will: * Connect with patients across Canada and bring them back to the care they need. * Develop world-class communication skills in persuasion, empathy, and service excellence. * Understand the inner workings of healthcare operations while making an immediate impact on patient outcomes. This isn’t just about booking appointments — it’s about becoming a trusted voice for patients and learning the skills that will carry you into leadership. Building Your Foundation * Master patient communication and service strategies. * Learn the operational systems that make healthcare run efficiently. * Gain insight into every step of the patient journey. Growth Track We offer two clear career pathways so you can grow where your strengths and passions lead you. Practice & People Leadership * Prepares you for a career in Healthcare Industry. * Develops skills in leadership, people management, and clinic operations. Who We’re Looking For * Current or recent university graduates or early-career professionals in health sciences, business, communications, or related fields. * Exceptional interpersonal and communication skills. * A genuine passion for healthcare and patient experience. * Ambition to learn, grow, and leadership Why Choose CDS * A clear, supported career path from day one — no guesswork. * Mentorship from seasoned healthcare leaders committed to your growth. * Opportunities nationwide across our extensive clinic network. * Work that matters — every call you make contributes to better health outcomes. * A culture of growth and innovation where your ideas are valued. Your future in healthcare leadership starts here. If you’re ready to turn your ambition into action, join CDS and begin the journey to becoming one of tomorrow’s leaders in the dental industry. Canadian Dental Services is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Patient Care Attendant
Posted 1 day ago
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Vitalité Health Network is looking for Patient Care Attendants who are passionate about their work and wish to contribute to the health of our communities. Currently in a recruitment period, Vitalité Health Network offers rewarding opportunities and stimulating challenges.
After clicking on APPLY, follow the instructions on the web page and complete the questionnaire. Please note that you must attach a resume to your application.
JOB SUMMARY:
Assists patients with activities of daily living. Participates in the delivery of patient care; positions, lifts and transfers patients.
REQUIREMENTS:
High school graduation plus an additional patient care program/course of six months or equivalent;
Current Basic Life Support (BLS) certificate;
Ability to work independently and as a team member;
Physical ability to perform assigned duties;
Good previous work history (performance and attendance);
Adherence to professional ethics principles, to the Network management philosophy and organization values;
Compliance with the rules of confidentiality established by the Vitality Health Network.
NOTE:
Additional requirements may apply depending on the sector in question.
The above requirements may be verified through oral, written or practical tests during the selection process.
We thank all applicants. However, only those selected will be contacted.
Keywords: Caregiver, PCA, V14, 3025, 3023, Caraquet, Tracadie, Lamèque, Grand Falls, Saint-Quentin
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Patient Care Coordinator | Maternity
Posted 2 days ago
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Position Summary
Our maternity department at the Kootenay Boundary Regional Hospital in Trail, B.C. is seeking a motivated and organized Patient Care Coordinator (PCC) registered nurse to support and lead the team! This is a Permanent part-time position. You must have a Perinatal Certificate as well as current Neonatal Resuscitation Program (NRP) and Fetal Health Surveillance (FHS) certifications. The successful candidate will be expected to enroll in NICU training within the first year of employment.
Shift Times: Days: 07:00 to 15:00, 4 days on and 4 days off rotation.
What we offer:
- Employee & Family Assistance Program
- Employer paid training/education opportunities
- Employer paid vacation
- Medical Services Plan
- Employer paid insurance premiums
- Extended health &dental coverage
- Municipal Pension Plan
- Work-life balance
The Patient Care Coordinator (PCC) practices in accordance with the standards of professional practice and code of ethics as outlined by the British Columbia College of Nurses and Midwives (BCCNM) as well as within a patient and family centered care model.
PCC responsibilities include:
The PCC is responsible for the coordination of day-to-day operations and quality patient care within a designated clinical area(s). This position supports the seamless movement of patients through the healthcare system and in accessing appropriate resources. The PCC supervises as well as serves as a role model and a resource to staff for clinical decision-making, clinical assessments of patients and in the counseling and education of families. Reviews, analyses and makes recommendations on the development of administrative systems such as policies, procedures and standards of patient care, adequate staffing levels, and a continuous quality improvement environment. Liaises with the interdisciplinary team for identification, coordination and efficient utilization of resources as well as plans for staff educational needs.
If you think you would be an asset to our strong, welcoming nursing team, then we would love to hear from you!
Come join our team and see why we’re one of Canada’s Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!
Qualfications
Education, Training and Experience
Graduation from an approved School of Nursing with current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM).
Advanced preparation in the clinical specialty of the assigned area, three years of recent related clinical experience in the assigned practice environment and two years recent supervisory and teaching experience or an equivalent combination of education, training and experience.
Current CPR certification required.
Optometric Assistant/Patient Care Coordinator
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Who We Are:
Optical Studio is a local, independently owned optometry clinic with two locations dedicated to enhancing the way people experience life. Guided by our core values —Inspired, Compassion, Teamwork, Quality, Respect, and Timeliness —we create a supportive, patient-focused environment where patients and employees feel valued. Our team is passionate about delivering exceptional care and continuously growing together.
Who You Are:
You are a compassionate, reliable professional who puts patients first. You think critically, pay attention to detail, and thrive in a fast-paced, team-oriented environment. You are not afraid to ask questions, share ideas, and suggest improvements that make your role and the clinic even better. You lift up and support your teammates, genuinely investing in exceptional patient care. You are eager to learn, grow and contribute to a workplace that values Inspiration, Compassion, Teamwork, Quality, Respect, and Timeliness.
Position Purpose and Objectives
The Optometric Assistant/Patient Care Coordinator (PCC) plays a vital role in clinic efficiency and improving patient care. Key responsibilities include patient reception, appointment scheduling, managing medical records and billing, and conducting optometric testing. This role also involves overseeing communication between departments and triaging patients.
All on-the-job training for this position will take place at our Lethbridge office.
We are currently hiring for two full-time positions:
Lethbridge Office – One full-time position based in our Lethbridge location
Fort Macleod Office – One full-time position based primarily in our Fort Macleod location (You will work four days per week in Fort Macleod and one day a week in Lethbridge).
Your primary responsibilities will encompass, but not be limited to:
Greeting and guiding patients and visitors to the clinic
Maintaining electronic medical records (EMR) in Visual Eyes
Verifying and processing third-party insurance, cash, and point-of-sale payments
Managing incoming telephone calls and responding or redirecting as required
Handling all appointment bookings
Triage emergency calls during operating hours
Once fully trained on equipment and required procedures, you will perform diagnostic testing including, but not limited to, auto-refraction, measuring ocular pressure, and capturing ocular scans according to defined quality control measures
Engaging patients and explaining procedures during diagnostic testing
Sanitizing pre-test and exam lanes
Instructing patients on contact lens insertion and removal
Assisting in the inventory control of contact lens trials
Required Qualifications
High School Diploma or equivalent
Proficiency in Windows-based software and Microsoft applications
Strong time management and organizational skills, with attention to detail.
Clear and professional verbal and written communication skills.
Ability to set priorities, manage multiple tasks, and handle challenging situations with tact, professionalism and diplomacy.
Preferred Qualifications
Familiarity with an electronic records management system
Previous experience in a medical/health care office
What we offer
Comprehensive benefits program
Store Discount
Professional development opportunities
Company events
On-Site parking
Company events
Job Type: Full-time up to 40 hours per week.
Pay: The starting pay range is $ $21.00 per hour, and the wage will correspond with experience and education.
If you are passionate about delivering exceptional patient care and want to work in a supportive, dynamic, and continuous learning environment, apply now to join our team
How to apply:
Send your resume to and specify which position you are applying for.
Closing date: September 25, 2025
We thank all who apply; however, only those selected for an interview will be contacted.
Applicants must be legally eligible to work in Canada.
Facility Patient Care Manager - SMHC
Posted 2 days ago
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Requisition ID:
Position Number: , , ,
Posting End Date: Open until filled
City: Selkirk
Employer: Shared Health
Site: Selkirk Mental Health Centre
Department / Unit: Selkirk Mental Health Centre
Job Stream: Clinical
Union: Exempt
Anticipated Start Date: 5/13/2024
FTE: Casual
Anticipated Shift: Days; Evenings;Nights;Weekends;Standby coverage as required
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.
Position Overview The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area within the region in the absence of health services leadership.
Reporting to the Executive Director, this position will be actively engaged in providing leadership to the staff to achieve the operational priorities of the service delivery organization (SDO)i.e. Financial Sustainability, Patient Flow, Patient Experience, Quality / Safety, Staff Engagement and will: Ensure strong communication pathways between onsite staff, scheduling and managers
Reassign staff or request unit/department to provide service to care for patients and their families.
Fosters/facilitates interdisciplinary, collaborative relationships to ensure a high standard of patient care through modelling care and service with compassion and respect
Make decisions and ensure availability of staff based on sick calls and required short term scheduling impacts to maintain safe operation of clinical services including working with agencies
Support implementation and change initiatives
Manage emergency situations that arise and support staff well-being and communication protocols based on approved algorithms and pathways
In collaboration will plan, coordinate and supervise work of outside contractors as required
NOTE : The position is onsite. Hours cover a mix of evenings and weekends with opportunities for day to provide relief.
Experience 3 - 5 years of leadership experience in a patient/resident/client care setting.
Education (Degree/Diploma/Certificate) Post-secondary degree in a relevant health discipline from an accredited post-secondary education institution is required.
An equivalent combination of education and experience may be considered.
Certification/Licensure/Registration Active member in good standing of an associated regulatory body as appropriate.
Qualifications and Skills Demonstrated leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
Physical Requirements Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg (25 pounds).
The incumbent must prioritize dedicated and focused time for planning and concentration.
Travel to other health care facilities within the SDO may be required. A valid Class 5 Manitoba driver’s license and access to a personal motor vehicle is required.
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.