631 On Site Service jobs in Canada

Job Description

Growth and opportunity are knocking on your door! Take your career to the next level in the Food Services industry! Aramark is seeking to recruit an experienced, rockstar Retail Food Service Site Director who is ready to manage our dining operations, innovate solutions, and execute brilliant plans to keep our customers happy and constantly amazed. Not only will you be a true leader on our team, but you?ll also have the chance to grow your skill set in meeting Aramark and client goals. Your keen focus on safety, teambuilding, and operational excellence will help us succeed, open doors in your career, and make a meaningful difference every day.

It?s your time to shine! Work in an environment you love, ignite your passion, and pursue what matters. Join our Aramark team at our operations within Dalhousie University!

Job Responsibilities

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.

• Coach employees by creating a shared understanding of what needs to be achieved and how to execute. Reward and recognize employees.

• Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model.

• Identify client needs and effectively communicate operational progress.

• Adopt Aramark processes and systems.

• Build revenue and manage budget, including cost controls with regard to food, beverage, and labor.

• Ensure full compliance with Operational Excellence fundamentals, including food and labor.

• Direct and oversee operations related to production, distribution and foodservice.

• Maintain a safe and healthy environment for clients, customers, and employees.

• Build and develop supervisory staff to become future leaders

• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour.

Qualifications

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.

• Meaningful experience in service industry, contract services, or hospitality environment, including managing teams.

• Strong analytical, project planning, and financial management skills.

• Ability to communicate effectively with clients, customers, colleagues and staff.

• Must be able to stand for extended periods of time.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters ?

Job Description

Job Description

Field Service Computer Technician - Client-Site Support A&R Solutions Position overview: Reporting to the Regional Field Manager, the field support analyst is responsible for supporting IT operations across regional customer sites. Field support analysts must troubleshoot, diagnose, repair, and maintain hardware and software to ensure efficient and up-to-standard systems. Field Service Computer Technicians serve as the primary contact for IT support and represent the face of A&R Solutions to customers. This position will be providing support to our clients in the Burlington/St. St. Catharines region This is an entry level position, and we encourage new college and university graduates to apply!   Job Scope and Impact: The Field Service Computer Technician has a key role within the Customer Support Group. The role is responsible for effectively responding to, and managing, IT operations across a localized customer base, for which the Field Service Computer Technician is responsible. The position is essential for ensuring that the technology used by client organizations is operating efficiently and effectively. Issues are to be resolved promptly and professionally.   What we offer: * Minimum 1 week per year in IT training provided. * Overtime opportunities (employee option). * Full Benefits after 3 months. * Mileage reimbursement for travel.   Key Responsibilities: * Provide technical support and assistance to end-users. * Diagnose and resolve both hardware and software issues. * Install and configure new hardware including PCs, laptops, and printers. * Maintain functionality of RMM and Antivirus software. * Conduct regular system and security maintenance and updates. * Onboard and offboard end-users as required. * Escalate out-of-scope issues to appropriate department or management in a timely manner. * Work with networking team to support firewall, switches, internet, and wireless devices. * Work with infrastructure team to support server, SaaS, and security framework. * Document work performed through internal ticketing system; ensure site documentation is accurate and up to date. * Ongoing training of new technologies.    Qualifications: * Do you have 1-2 years of experience * Strong technical knowledge of computer hardware and software. * Proficiency with Windows operating systems. * Ability to configure Microsoft Office and 365 software. * Ability to support both domain and workgroup environments. * Working knowledge of computer networking. * Ability to work independently and as part of a team. * Ability to prioritize and manage multiple tasks. * Experience working for an MSP(Managed Service Provider) preferred. * Valid driver's licence/insurance and access to a vehicle   Education and Experience: A degree or diploma in computer science, information technology or a related field is usually required for this position. However, equivalent work experience in technical support will be accepted. Additional certifications such as CompTIA A+ or Network+ is also beneficial.

Job Description

Growth and opportunity are knocking on your door! Take your career to the next level in the Food Services industry!  Aramark is seeking to recruit an experienced, rockstar Retail Food Service Site Director who is ready to manage our dining operations, innovate solutions, and execute brilliant plans to keep our customers happy and constantly amazed. Not only will you be a true leader on our team, but you?ll also have the chance to grow your skill set in meeting Aramark and client goals. Your keen focus on safety, teambuilding, and operational excellence will help us succeed, open doors in your career, and make a meaningful difference every day. 

It?s your time to shine! Work in an environment you love, ignite your passion, and pursue what matters.   Join our Aramark team at our operations within Dalhousie University!

Job Responsibilities

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.   

• Coach employees by creating a shared understanding of what needs to be achieved and how to execute. Reward and recognize employees.  

• Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model.  

• Identify client needs and effectively communicate operational progress. 

• Adopt Aramark processes and systems.  

• Build revenue and manage budget, including cost controls with regard to food, beverage, and labor.  

• Ensure full compliance with Operational Excellence fundamentals, including food and labor.  

• Direct and oversee operations related to production, distribution and foodservice.  

• Maintain a safe and healthy environment for clients, customers, and employees.  

• Build and develop supervisory staff to become future leaders 

• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour. 

Qualifications

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. 

• Meaningful experience in service industry, contract services, or hospitality environment, including managing teams. 

• Strong analytical, project planning, and financial management skills. 

• Ability to communicate effectively with clients, customers, colleagues and staff. 

• Must be able to stand for extended periods of time. 

#ACAN300

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world. 
 
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters ?

Job Description

Growth and opportunity are knocking on your door! Take your career to the next level in the Food Services industry!  Aramark is seeking to recruit an experienced, rockstar Retail Food Service Site Director who is ready to manage our dining operations, innovate solutions, and execute brilliant plans to keep our customers happy and constantly amazed. Not only will you be a true leader on our team, but you?ll also have the chance to grow your skill set in meeting Aramark and client goals. Your keen focus on safety, teambuilding, and operational excellence will help us succeed, open doors in your career, and make a meaningful difference every day. 

It?s your time to shine! Work in an environment you love, ignite your passion, and pursue what matters.   Join our Aramark team at our operations within Dalhousie University!

Job Responsibilities

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.   

• Coach employees by creating a shared understanding of what needs to be achieved and how to execute. Reward and recognize employees.  

• Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model.  

• Identify client needs and effectively communicate operational progress. 

• Adopt Aramark processes and systems.  

• Build revenue and manage budget, including cost controls with regard to food, beverage, and labor.  

• Ensure full compliance with Operational Excellence fundamentals, including food and labor.  

• Direct and oversee operations related to production, distribution and foodservice.  

• Maintain a safe and healthy environment for clients, customers, and employees.  

• Build and develop supervisory staff to become future leaders 

• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour. 

Qualifications

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. 

• Meaningful experience in service industry, contract services, or hospitality environment, including managing teams. 

• Strong analytical, project planning, and financial management skills. 

• Ability to communicate effectively with clients, customers, colleagues and staff. 

• Must be able to stand for extended periods of time. 

#ACAN300

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world. 
 
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters ?

Job DescriptionGrowth and opportunity are knocking on your door! Take your career to the next level in the Food Services industry!  Aramark is seeking to recruit an experienced, rockstar Retail Food Service Site Director who is ready to manage our dining operations, innovate solutions, and execute brilliant plans to keep our customers happy and constantly amazed. Not only will you be a true leader on our team, but you?ll also have the chance to grow your skill set in meeting Aramark and client goals. Your keen focus on safety, teambuilding, and operational excellence will help us succeed, open doors in your career, and make a meaningful difference every day.  It?s your time to shine! Work in an environment you love, ignite your passion, and pursue what matters.   Join our Aramark team at our operations within Dalhousie University!Job ResponsibilitiesLead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.   Coach employees by creating a shared understanding of what needs to be achieved and how to execute. Reward and recognize employees.  Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model.  Identify client needs and effectively communicate operational progress. Adopt Aramark processes and systems.  Build revenue and manage budget, including cost controls with regard to food, beverage, and labor.  Ensure full compliance with Operational Excellence fundamentals, including food and labor.  Direct and oversee operations related to production, distribution and foodservice.  Maintain a safe and healthy environment for clients, customers, and employees.  Build and develop supervisory staff to become future leaders Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour. QualificationsBachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. Meaningful experience in service industry, contract services, or hospitality environment, including managing teams. Strong analytical, project planning, and financial management skills. Ability to communicate effectively with clients, customers, colleagues and staff. Must be able to stand for extended periods of time.  #ACAN300About AramarkAt Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.  You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters?

Job Title:

Customer Service Representative (On-Site)

Job Description

The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.

Title: Customer Service Representative

Location: Oshawa, Ontario

JOB DESCRIPTION

The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces ,” “Best Company Culture ,” and “Best Companies for Career Growth ” awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!

As a Customer Service Representative , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE 

As a Customer Service Representative , you’ll:

• Welcome customers to the brand and our variety of products
• Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally
• Assist in correcting billing concerns.
• Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs
• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:

• 1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial
• A High School Diploma (or equivalent)
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Computer proficiency (including knowledge of windows-based application)
• The flexibility to work a minimum of a 40-hour work week. Currently, we are not hiring students

WHAT’S IN IT FOR YOU
 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $17.75 - $22.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan , paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay "early," when you want it
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey 
• A modern, state-of-the-art office setting with advanced technologies and a great team
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU! 
 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

CAN Oshawa

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Job Title:

Customer Service Representative On-Site

Job Description

The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

Title: Customer Service Representative

Location: Glace Bay, NS

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!

As a Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Representative, you’ll:

• Resolve technical issues with customers services

• Empowered to Fix billing concerns

• Provide customers with the right services based on their wants and needs

• Ability to remain calm and deescalate a situation

• Provided the time and resources to ensure we resolve customers issues

• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:

• Ability to type 25 words per min with 90% accuracy

• Basic computer skills (office and web browsers)

• Pass account specific exams based on training materials delivered

• 6 mths call center experience is an asset

• 6 mth – 1 year of customer experience

• Ability to work full time M-F 9am – 9pm

• Background clearance etc.

• Pass a language assessment

• Proficiency in fast-paced multi-tasking

• Eagerness to learn new technologies

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $16.50 (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.

• Onsite Paid Training-4 Weeks broken into 2 segments

• Canada benefits – Medical, Dental, vision and an Employee Family Assistance Program

• Perks and benefits (Free subscription through the online app after successfully completing training)

• Lucrative employee referral bonus opportunities

• Health and wellness programs with trained partners to help promote a healthy you

• Mentorship programs that support your rewarding career journey 

• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

CAN, Glace Bay, NS

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Job Title:
Customer Service Representative On-Site
Job Description
The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
Title: Customer Service Representative
Location: Glace Bay, NS
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service Representative, you'll:
+ Resolve technical issues with customers services
+ Empowered to Fix billing concerns
+ Provide customers with the right services based on their wants and needs
+ Ability to remain calm and deescalate a situation
+ Provided the time and resources to ensure we resolve customers issues
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
+ Ability to type 25 words per min with 90% accuracy
+ Basic computer skills (office and web browsers)
+ Pass account specific exams based on training materials delivered
+ 6 mths call center experience is an asset
+ 6 mth - 1 year of customer experience
+ Ability to work full time M-F 9am - 9pm
+ Background clearance etc.
+ Pass a language assessment
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $16.50 (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
+ Onsite Paid Training-4 Weeks broken into 2 segments
+ Canada benefits - Medical, Dental, vision and an Employee Family Assistance Program
+ Perks and benefits (Free subscription through the online app after successfully completing training)
+ Lucrative employee referral bonus opportunities
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
**REIMAGINE THE BEST VERSION OF YOU!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN, Glace Bay, NS
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Job Title:
Customer Service Representative (On-Site)
Job Description
The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
Title: Customer Service Representative
Location: Oshawa, Ontario
**JOB DESCRIPTION**
The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ( ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service Representative, you'll:
+ Welcome customers to the brand and our variety of products
+ Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally
+ Assist in correcting billing concerns.
+ Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
+ 1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial
+ A High School Diploma (or equivalent)
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Computer proficiency (including knowledge of windows-based application)
+ The flexibility to work a minimum of a 40-hour work week. Currently, we are not hiring students
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $17.75 - $22.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN Oshawa
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.