66 On Site Support jobs in Canada

Field Service Computer Technician - Client-Site Support

Burlington, Ontario A&R Solutions

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Job Description

Field Service Computer Technician - Client-Site Support A&R Solutions Position overview: Reporting to the Regional Field Manager, the field support analyst is responsible for supporting IT operations across regional customer sites. Field support analysts must troubleshoot, diagnose, repair, and maintain hardware and software to ensure efficient and up-to-standard systems. Field Service Computer Technicians serve as the primary contact for IT support and represent the face of A&R Solutions to customers. This position will be providing support to our clients in the Burlington/St. St. Catharines region This is an entry level position, and we encourage new college and university graduates to apply!   Job Scope and Impact: The Field Service Computer Technician has a key role within the Customer Support Group. The role is responsible for effectively responding to, and managing, IT operations across a localized customer base, for which the Field Service Computer Technician is responsible. The position is essential for ensuring that the technology used by client organizations is operating efficiently and effectively. Issues are to be resolved promptly and professionally.   What we offer: * Minimum 1 week per year in IT training provided. * Overtime opportunities (employee option). * Full Benefits after 3 months. * Mileage reimbursement for travel.   Key Responsibilities: * Provide technical support and assistance to end-users. * Diagnose and resolve both hardware and software issues. * Install and configure new hardware including PCs, laptops, and printers. * Maintain functionality of RMM and Antivirus software. * Conduct regular system and security maintenance and updates. * Onboard and offboard end-users as required. * Escalate out-of-scope issues to appropriate department or management in a timely manner. * Work with networking team to support firewall, switches, internet, and wireless devices. * Work with infrastructure team to support server, SaaS, and security framework. * Document work performed through internal ticketing system; ensure site documentation is accurate and up to date. * Ongoing training of new technologies.    Qualifications: * Do you have 1-2 years of experience * Strong technical knowledge of computer hardware and software. * Proficiency with Windows operating systems. * Ability to configure Microsoft Office and 365 software. * Ability to support both domain and workgroup environments. * Working knowledge of computer networking. * Ability to work independently and as part of a team. * Ability to prioritize and manage multiple tasks. * Experience working for an MSP(Managed Service Provider) preferred. * Valid driver's licence/insurance and access to a vehicle   Education and Experience: A degree or diploma in computer science, information technology or a related field is usually required for this position. However, equivalent work experience in technical support will be accepted. Additional certifications such as CompTIA A+ or Network+ is also beneficial.

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Woodworker Field Support Operator

Toronto, Ontario Northwood Collection

Posted 1 day ago

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Job Description

Experience/Requirements:

  • Woodworking Machine operation skills on a sliding table saw, multi-spindle drill machines, dowel insertion machine, and case clamp machines is an asset.
  • Wood products manufacturer experience/background.
  • Able to work independently and part of a team.
  • 5+ years of experience as a woodworker or table saw machine operator preferred.


Responsibilities/Duties:

  • Examine Work Orders or patterns to determine equipment setup.
  • Controlling Machines and Processes using control mechanisms or direct physical activity to operate woodworking saws and machines.
  • Produce products with an emphasis on quality; inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Inspect and measure workpieces to mark for cuts and to verify the accuracy of cuts, using rulers, squares, or calipers.
  • Provide feedback and maintenance requests to improve machine performance.
  • Adhere to all workplace safety policies, compliance, and regulations.

Job Type: Full-time


Required Experience:

  • Experience in a woodworking manufacturing environment.

This advertiser has chosen not to accept applicants from your region.

Drilling Consumables Product & Field Support Specialist

Sudbury, Ontario Boart Longyear

Posted today

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Job Description

**Job Description:**
Location: Candidate may be based anywhere in Ontario.
**Role Overview:**
We are seeking a
**Drilling Consumables Product & Field Support Specialist**
to act as a key technical bridge between our product development, operations, and customers. This dual-purpose role combines
**field-based customer engagement and sales support**
with
**internal product lifecycle and inventory management**
for top hammer, diamond tooling, and exploration drilling consumables.
Youu2019ll split your time between visiting customer sites to support field trials, drive product performance, and provide training u2014 and collaborating with internal stakeholders on inventory optimization, cost initiatives, technical marketing, and feedback loops for product improvement. This role is ideal for a technically savvy and commercially minded professional who thrives in both field and office settings.
**When not traveling for client or internal engagements, this position will be performed remotely (work from home).**
**Estimated travel requirement is approximately 50%, including occasional overnight and weekend travel as required by clients.**
**Key Responsibilities:**
**Field Sales & Product Support**
Serve as the regional product expert for diamond products and exploration tooling; advise customers and sales teams on product use, performance optimization, and application best practices.
Plan and execute structured field trials of new consumables u2014 including test planning, performance analysis, and feedback reporting.
Actively support the Canadian Sales Management team in customer acquisition, relationship management, and strategic growth initiatives.
Deliver technical presentations, training, and on-site product demonstrations to drillers, customers, and internal teams.
Collect and analyze field feedback for use in product improvements, warranty claims, and market positioning.
**Product Management & Operations Support**
Support the global product management team with lifecycle planning, SKU rationalization, and cost-reduction initiatives.
Manage high-value inventory tracking, reorder point (ROP) updates, and supply planning for large contracts.
Collaborate with engineering, sourcing, and manufacturing to support value engineering and ensure product data integrity.
Create and maintain technical marketing content including product specs, training materials, case studies, and value calculators.
Evaluate competitor offerings and market trends to identify differentiation opportunities and feed strategy development.
**Minimum Qualifications:**
Authorized to work in Canada; valid driveru2019s license.
Bacheloru2019s degree in Mechanical, Mining, Industrial, or Materials Engineering.
5+ years of relevant experience in mining, drilling, construction, or heavy industrial sectors.
Solid understanding of consumables subject to wear (e.g., bits, tooling, diamond products) and the mechanics of drilling systems.
Strong Microsoft Office proficiency (Excel, PowerPoint) and technical reporting skills.
Proven ability to train and communicate technical concepts across all levels u2014 from drill operators to executives.
Detail-oriented and analytical mindset with experience in product testing, inventory control, and technical writing.
Willingness and ability to travel frequently within Canada and occasionally internationally.
**Preferred Qualifications:**
Prior experience with core or top hammer drilling operations.
Familiarity with ERP systems (e.g., Oracle) and product costing practices.
Project management experience in a cross-functional environment.
Knowledge of inventory health metrics and SKU-level planning. **Compensation, Benefits and Perks**
Talented people are attracted to companies with long-term success and a supportive workplace culture that encourages work-life balance. Boart Longyear offers competitive pay, comprehensive benefits, and career advancement opportunities. If hired, you can expect:
a strong compensation plan
medical, vision, and dental program
retirement program
employee recognition rewards program (BRAVO)
employee assistance program **Company Overview** Established in 1890, Boart Longyear is the worldu2019s leading provider of innovative, safe, and productivity-driven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commoditiesu2014including copper, gold, nickel, zinc, uranium, and other metals and mineralsu2014the Company also supports activities in the energy, oil sands exploration, and environmental sectors.The Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and high-quality parts for customers worldwide. These products are engineered to meet the evolving needs of the global drilling industry, offering maximum performance, reliability, and safety in the most demanding conditions. **Our People** At Boart Longyear, people are our most important asset. We recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds, experiences, and perspectives. That is why we are committed to fostering diverse, inclusive teams and work environments free from discrimination and harassmentu2014spaces where everyone can contribute and be heard. **Our Vision** To create products and solutions that empower the exploration and extraction of minerals to enable life and prosperity. **Our Values** Our success as a business depends on how we operate. The
_how_
is the distinctive way in which we conduct our business, guided by our values of:
Integrity
Health & Safety
Teamwork & Diversity
Customer Focus
SustainabilityBoart Longyear is headquartered in Salt Lake City, Utah, USA. Visit our website, boartlongyear.com and follow Boart Longyear on social media:
LinkedIn ,
Facebook ,
Instagram
and
Twitter .Boart Longyear is committed to providing accommodations throughout the recruitment process to applicants with disabilities, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation, please advise us in advance so appropriate arrangements can be made.We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As an Equal Opportunity Employer, we thank all who apply but
**will only be contacting those selected for an interview** . Please apply online at
req ID:**
15755BR
**Job Code:**
150001 Sales Rep 1.08.Professional
**Company:**
Drilling Products
**Business Line:**
Product Services
**Function:**
Product Management
**Region (Business Group):**
NAM
**Country:**
Canada
**State/Province:**
Ontario
**City:**
Sudbury
This advertiser has chosen not to accept applicants from your region.

Drilling Consumables Product & Field Support Specialist

Sudbury, Ontario Boart Longyear

Posted today

Job Viewed

Tap Again To Close

Job Description

**Job Description:**
Location: Candidate may be based anywhere in Ontario.
**Role Overview:**
We are seeking a
**Drilling Consumables Product & Field Support Specialist**
to act as a key technical bridge between our product development, operations, and customers. This dual-purpose role combines
**field-based customer engagement and sales support**
with
**internal product lifecycle and inventory management**
for top hammer, diamond tooling, and exploration drilling consumables.
Youu2019ll split your time between visiting customer sites to support field trials, drive product performance, and provide training u2014 and collaborating with internal stakeholders on inventory optimization, cost initiatives, technical marketing, and feedback loops for product improvement. This role is ideal for a technically savvy and commercially minded professional who thrives in both field and office settings.
**When not traveling for client or internal engagements, this position will be performed remotely (work from home).**
**Estimated travel requirement is approximately 50%, including occasional overnight and weekend travel as required by clients.**
**Key Responsibilities:**
**Field Sales & Product Support**
Serve as the regional product expert for diamond products and exploration tooling; advise customers and sales teams on product use, performance optimization, and application best practices.
Plan and execute structured field trials of new consumables u2014 including test planning, performance analysis, and feedback reporting.
Actively support the Canadian Sales Management team in customer acquisition, relationship management, and strategic growth initiatives.
Deliver technical presentations, training, and on-site product demonstrations to drillers, customers, and internal teams.
Collect and analyze field feedback for use in product improvements, warranty claims, and market positioning.
**Product Management & Operations Support**
Support the global product management team with lifecycle planning, SKU rationalization, and cost-reduction initiatives.
Manage high-value inventory tracking, reorder point (ROP) updates, and supply planning for large contracts.
Collaborate with engineering, sourcing, and manufacturing to support value engineering and ensure product data integrity.
Create and maintain technical marketing content including product specs, training materials, case studies, and value calculators.
Evaluate competitor offerings and market trends to identify differentiation opportunities and feed strategy development.
**Minimum Qualifications:**
Authorized to work in Canada; valid driveru2019s license.
Bacheloru2019s degree in Mechanical, Mining, Industrial, or Materials Engineering.
5+ years of relevant experience in mining, drilling, construction, or heavy industrial sectors.
Solid understanding of consumables subject to wear (e.g., bits, tooling, diamond products) and the mechanics of drilling systems.
Strong Microsoft Office proficiency (Excel, PowerPoint) and technical reporting skills.
Proven ability to train and communicate technical concepts across all levels u2014 from drill operators to executives.
Detail-oriented and analytical mindset with experience in product testing, inventory control, and technical writing.
Willingness and ability to travel frequently within Canada and occasionally internationally.
**Preferred Qualifications:**
Prior experience with core or top hammer drilling operations.
Familiarity with ERP systems (e.g., Oracle) and product costing practices.
Project management experience in a cross-functional environment.
Knowledge of inventory health metrics and SKU-level planning. **Compensation, Benefits and Perks**
Talented people are attracted to companies with long-term success and a supportive workplace culture that encourages work-life balance. Boart Longyear offers competitive pay, comprehensive benefits, and career advancement opportunities. If hired, you can expect:
a strong compensation plan
medical, vision, and dental program
retirement program
employee recognition rewards program (BRAVO)
employee assistance program **Company Overview** Established in 1890, Boart Longyear is the worldu2019s leading provider of innovative, safe, and productivity-driven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commoditiesu2014including copper, gold, nickel, zinc, uranium, and other metals and mineralsu2014the Company also supports activities in the energy, oil sands exploration, and environmental sectors.The Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and high-quality parts for customers worldwide. These products are engineered to meet the evolving needs of the global drilling industry, offering maximum performance, reliability, and safety in the most demanding conditions. **Our People** At Boart Longyear, people are our most important asset. We recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds, experiences, and perspectives. That is why we are committed to fostering diverse, inclusive teams and work environments free from discrimination and harassmentu2014spaces where everyone can contribute and be heard. **Our Vision** To create products and solutions that empower the exploration and extraction of minerals to enable life and prosperity. **Our Values** Our success as a business depends on how we operate. The
_how_
is the distinctive way in which we conduct our business, guided by our values of:
Integrity
Health & Safety
Teamwork & Diversity
Customer Focus
SustainabilityBoart Longyear is headquartered in Salt Lake City, Utah, USA. Visit our website, boartlongyear.com and follow Boart Longyear on social media:
LinkedIn ,
Facebook ,
Instagram
and
Twitter .Boart Longyear is committed to providing accommodations throughout the recruitment process to applicants with disabilities, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation, please advise us in advance so appropriate arrangements can be made.We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As an Equal Opportunity Employer, we thank all who apply but
**will only be contacting those selected for an interview** . Please apply online at
req ID:**
15755BR
**Job Code:**
150001 Sales Rep 1.08.Professional
**Company:**
Drilling Products
**Business Line:**
Product Services
**Function:**
Product Management
**Region (Business Group):**
NAM
**Country:**
Canada
**State/Province:**
Ontario
**City:**
Sudbury
This advertiser has chosen not to accept applicants from your region.

Desktop Support

Colonsay, Saskatchewan Sri Tech Solutions

Posted 1 day ago

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Job Description

Job Description

Job Description

Job Title:- Desktop Support

Location:- 3 miles South Junct. Hwy. 16 & 2 Colonsay, SK S0K 0Z0

 Job Description :- 

·    Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support

·    Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices

·    Printer break-fix and installation

·    Disposal, redeployment and Asset reclaim

·    Shipping coordination

·    Data Backup and Data Recovery coordination

·    Hardware Refresh

·    Warranty and Out-of-warranty repair and replacement

·    Depot Services

·    Walk Up Support

·    Spare parts management

·    Good Knowledge / hands on supporting VDI 1st level Trroubleshooting

·    Executive (VIP) Support

·    Audio and Video Support including Health Checks

·    Inventory and Asset Management – Depot Operations

·    Coordinate with external vendors for dispatch support

·    Identify and resolve hardware and software application conflicts

·    Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents

·    Responsible for asset tagging and entering all incoming equipment into our asset management system

·    Collaborate with cross functional teams to properly onboard incoming new hires

·    Ensure that hardware is properly assigned and updated into our management system

·    Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment

·    Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware

·    Ensure that resolutions are consistent with company standards and policies

Requirements/Qualifications:

·    Prefer 3-5 years IT experience, including technical training

·    Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications

·    Experience with imaging windows 10 OS.

·    Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)

·    Networked printer experience (queue creation, server maintenance, etc.)

·    Experience in using PC-based word processing, presentation, and e-mail software preferred

·    Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred

·    Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations

·    Outstanding customer service and interpersonal skills

·    Excellent organizational skills and ability to prioritize tasks among many competing requests

·    Experience working in or supporting a call center or help desk environment

·    MCP and or A+ Certifications

·    Aptitude for learning

·    Excellent oral and written communication skills

·    Ability to work in teams and in a team environment

·    Able to lift up to 50 pounds

·    Own car for transportation (mileage will be reimbursed by policy)

·    Valid driver’s license

Best Regards,

 Andy S

Talent Acquisition Group

SRI Tech Solutions Inc.

Company Description

SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

Company Description

SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

This advertiser has chosen not to accept applicants from your region.

Desktop Support Technician

Toronto, Ontario Info Resume Edge

Posted 1 day ago

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Job Description

Job Description

About the Role:
We are seeking a skilled Desktop Support Technician to provide technical support for end-users desktop systems, laptops, and peripheral devices. The ideal candidate will have strong troubleshooting skills, hands-on experience with hardware and software, and the ability to ensure smooth IT operations.

Key Responsibilities:

  • Install, configure, and maintain desktop computers, laptops, and peripheral devices.

  • Provide technical support to end-users for hardware, software, and network issues.

  • Troubleshoot and resolve desktop-related problems efficiently and effectively.

  • Assist with software installations, updates, patches, and system upgrades.

  • Maintain inventory of IT equipment and manage asset tracking.

  • Document support requests, solutions, and standard operating procedures.

  • Escalate complex issues to higher-level IT staff or specialized teams when necessary.

  • Ensure desktop systems meet security policies, antivirus updates, and company standards.

Required Qualifications:

  • Associates or Bachelors degree in Information Technology, Computer Science, or a related field.

  • Proven experience in desktop support, helpdesk, or IT support roles.

  • Knowledge of operating systems (Windows, macOS, Linux) and common software applications.

  • Familiarity with networking basics, printers, and peripheral devices.

  • Strong problem-solving, analytical, and communication skills.

  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional (MCP).

  • Experience with remote desktop support tools and ticketing systems.

  • Knowledge of virtualization, cloud services, or cybersecurity fundamentals.

  • Understanding of IT best practices and standard operating procedures.

Benefits:

  • Competitive salary and performance-based incentives.

  • Opportunities for professional growth and skill development.

  • Health insurance and other employee benefits.

  • Flexible working hours and remote work options (if applicable).

  • Supportive and collaborative work environment.

This advertiser has chosen not to accept applicants from your region.
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