474 Onboarding Specialist jobs in Canada

**Bilingual Onboarding Specialist** (Hybrid)
_Hub Financial_
Hub Financial, a division of HUB International, is one of Canada's largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.
**About The Role**
The **Bilingual Onboarding Specialist** serves as the primary point of contact for advisors throughout the onboarding process at HUB Financial. This includes guiding advisors through the full setup and contracting stage, whether through APEXA or traditional methods. The Onboarding Specialist plays a critical role in ensuring a smooth, efficient, and positive onboarding experience, acting as both a resource and liaison for the advisor.
**What You'll Do**
+ Discuss the onboarding process with the advisor and communicate the requirements for a complete set up
+ Initiate contracting with the top three carriers (if necessary) for the advisor and communicate the process for new business received, provide the options for contract completion and assist in implementation
+ Handle licensing/sponsorship requests when necessary
+ Handle reactivations of inactive advisors and process the necessary contracting documents that initiated the reactivation
+ Facilitate any name change requests that are required as part of the onboard or reactivation process and ensure completion of all contracting requirements
+ Ensure the day to day contracting receipts are processed in a timely fashion
The Onboarding Specialist is also expected to perform the following functions:
+ Liaise with carriers to obtain rush broker codes to facilitate the prompt processing of new business applications
+ Maintain complete accuracy of the broker contracting, compensation hierarchy and compliance data on WS.
+ Prepare contracting documentation per the HUB Helps process. Forward completed contracting requests electronically or via courier to our advisors as required.
+ Ensure new broker contracting applications are screened for poor credit, completeness and accuracy. Review all documentation for missing information and obtain all necessary outstanding requirements.
+ Document and escalate any action required on the part of the Regional Vice President relating to broker credit, conduct or compliance issues based on facts gathered from Insurance Councils, Carrier Head Offices or other information obtained by HUB Financial staff.
+ Follow up with all insurance carriers to ensure all contracting and licensing submissions are processed and completed in a timely manner to ensure prompt policy issue and commission payments to HUB Financial and the advisor.
+ Ensure successful completion of broker contracting packages by obtaining all necessary documentation from advisors and submitting completed contracting packages to the carriers. Broker contract information received by HUB Financial must be submitted to the carrier within 2 days of receipt. There is no tolerance for contracting submitted to our carrier partners with outstanding information.
**What You'll Need for Success**
+ 2-5 years of relevant industry experience in contracting/onboarding
+ Bilingual in French and English (verbal and written)
+ College diploma or university degree (or equivalent education) is an asset
+ Strong computer proficiency and ability to learn new systems quickly
+ Exceptional written and verbal communication skills
+ Proficient in Microsoft Office (Word, Excel, Outlook)
**What's in it for you?**
Your well-being is our priority, and we back this up with a wealth of benefits:
+ **Competitive Compensation:** Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
+ **Work-Life Balance:** Enjoy flexible work arrangements and generous time off to support your personal and professional life.
+ **Tailored Benefits:** Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
+ **Career Growth and Support:** Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues-everything you need to support your growth and excel in your career.
+ **Exclusive Perks:** Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.
**Why Choose HUB?**
When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit - About Us - HUB International ( HUB International**
Headquartered in Chicago, Illinois, Hub International Limited ( is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
We're not just an insurance broker, we're a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.
If you're interested in learning how you can grow your career at HUB, visit our Careers Page ( to explore our opportunities.
_HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience._
#LI-hybrid
#LI-EM
Department Office Administration & Clerical
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Job Description

Job Description

Job Title: Onboading Specialist
Department: Customer Success
Reports To: Manager of Onboarding and Implementation
Job Status: Full-Time (Salaried)
Work Location: Remote (Canada or USA) 

 

About Kindsight: 

Kindsight builds technology that helps fundraisers make a difference. For decades, Kindsight has supported the education, healthcare, and nonprofit sectors with fundraising tools and the largest charitable giving database on the market. And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real-time data and AI to help thousands of organizations around the world identify, manage, and engage with donors - at any scale. With purpose-built CRMs that corral all of that donor information and campaign tracking into one place, donor prospect research tools that offer proactive insights and real-time donor intel, and generative AI that creates personalized, meaningful content drafts at scale, Kindsight’s product suite is truly changing the game for donor fundraising.

 

Position Summary:

The Onboarding Specialist is responsible for guiding new customers through the initial stages of their journey with our iwave and engage platforms. This role ensures a smooth and seamless transition for customers by delivering tailored, effective onboarding experiences that maximize user engagement and product adoption to achieve their goals. The Onboarding Specialist works closely with cross-functional teams, including Customer Success, Support, Sales, Finance and Product, to ensure customers understand how to fully utilize the platform’s features and capabilities. The ideal candidate will have a customer-centric mindset, excellent communication skills, attention to detail, and a strong understanding of SaaS products and workflows. This role is key in helping customers realize value from the platform quickly, contributing to long-term satisfaction and retention.
 

What You’ll Do:

• Customer Onboarding: Plan and facilitate the onboarding process for new customers, including scheduling, preparing material, and providing clear guidance on product adoption, setup, configuration, and integrations. Ensure customers can successfully adopt and utilize the iwave and engage products, and any new product offerings.
• Onboarding Support: Work directly with customers to answer questions, troubleshoot basic technical issues, and provide step-by-step support during their onboarding journey.
• Training and Documentation: Deliver tailored training sessions, webinars, and create customer-facing documentation to help customers quickly gain proficiency with the platforms. 
• Collaboration: Collaborate with the Onboarding Team Lead and other cross-functional teams (Sales, Product, Customer Success) to ensure the onboarding experience is seamless and aligned with the customer’s needs and organizational goals.
• Customer Health Monitoring: Proactively monitor user adoption during the onboarding phase, while identifying any potential churn risks or upsell opportunities. 
• Continuous Improvement: Provide feedback on onboarding processes and tools to help refine and improve the customer experience. Contribute to the development of onboarding materials and standard operating procedures based on customer needs and challenges.
• Metrics Tracking: Support tracking key metrics such as time-to-value, customer adoption, and engagement to inform process improvements and enhance the onboarding journey.
   

What We’re Looking For:

• Experience: 1+ years of experience in customer onboarding, implementation, or customer support in a SaaS environment, with a focus on guiding customers through the initial adoption phase.
• Communication Skills: Strong verbal and written communication skills, with the ability to follow customer narratives to understand their point of view to find workable solutions and explain complex concepts clearly.
• Technical Aptitude: Comfort with technical products and the ability to guide customers through product setup and configurations. Familiarity with Salesforce is an asset. 
• Customer-Centric Mindset: A passion for customer success and a proactive, problem-solving approach to addressing customer needs and helping them achieve their goals with our products.
• Collaboration: Ability to work closely with internal teams (Sales, Product, Customer Success) to align on customer goals and needs.
• Organizational Skills: Ability to manage multiple customer accounts simultaneously while ensuring high standards of service and attention to detail.
• Adaptability: A willingness to learn new technologies, tools, and processes to improve the onboarding experience.
• Education: Bachelor’s degree in Business, Communications, or a related field preferred, or equivalent experience in a customer-facing role.

Compensation Range: $38,000-$45,000 CAD Base Salary Annually, based on experience, market benchmarks and role complexity. We aim to offer fair, competitive pay that reflects your skills and the market.

 

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Job Description

Job Description

Why Work For Us

Aakom-Kiyii Health Services offers competitive pay, a comprehensive benefits package for full-time employees (including health and dental coverage), and one paid wellness day each month to support work-life balance. We also provide generous professional growth and training opportunities within a supportive, positive, and community-focused workplace. Join us in meaningful work that makes a direct and lasting impact on the health of our community.

Summary

Aakom-Kiyii Health Services is a dedicated organization committed to providing high-quality healthcare and wellness services to our community. We are seeking a dedicated and experienced Recruitment & Onboarding Specialist for a 6 month term position to join our Health Administration team. In this pivotal role, you will be responsible for managing the entire employee lifecycle, from sourcing exceptional talent to ensuring a seamless and positive integration for all new hires. You will be a key player in building our in-house team and upholding a world-class candidate experience.

Duties include (but are not limited to):

• Manage the full recruitment cycle for open positions, including creating job descriptions, posting roles, and strategically sourcing candidates.
  
• Proactively identify and engage with top talent to fill challenging and hard-to-fill positions.
  
• Conduct initial screening interviews and coordinate all subsequent interviews.
  
• Extend and negotiate job offers, ensuring a positive experience for all candidates.
  
• Coordinate all pre-employment activities, including background checks and paperwork.
  
• Serve as the primary point of contact for new hires from offer acceptance through their first days and beyond.
  
• Develop and execute a comprehensive onboarding program that covers orientation, training, and introductions to the team.
  
• Gather feedback from new hires to continuously improve our onboarding process.
  
• Build and maintain relationships with external partners, including educational institutions and talent hunting firms.
  
• Represent the company at job fairs and career events.
  

Requirements

Minimum requirements:

• A Bachelor's degree or Diploma in Human Resources, Business Administration, or a related field.
  
• Minimum 2 years prior experience in Recruitment, Talent Acquisition or a similar role.
  
• Proven experience using an Applicant Tracking System (ATS) and proficiency with various sourcing platforms.
  
• The ability to manage multiple priorities in a dynamic environment.
  
• A proactive mindset with a focus on process improvement.
  
• A passion for building relationships and ensuring a positive candidate and new hire experience.
  

Join Olymel —  Innovation, Quality, and Sustainable Growth!

At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an Human Resources Manager to join our dynamic team. If you are motivated by the challenge of developing effective strategies, improving internal processes, and fostering a high-performance and collaborative work environment, this opportunity is for you!

Why choose Olymel?

Career Growth: Develop your skills and progress in an environment that values personal and professional development.
Corporate Culture: Be part of a close-knit, collaborative team where every contribution is valued.
Innovation: Participate in innovative projects that have a real impact on the organization.

Your Role & Impact:

Under the leadership of Plant Manager, you will contribute to the following challenges:

• Administer and oversee labour relations, staffing, onboarding and integration of new hires, employee development and training, benefits programs, workplace health and safety, and internal communication.

• Actively participate in joint committee meetings to support ongoing collaboration between management and employees.

• Advise managers on the application of the collective agreement and various HR management programs.

• Represent the company to municipal and government authorities to maintain and grow strategic partnerships.

• Collaborate on various HR initiatives and projects.

What You Bring to the Role:

• Education: University degree in Human Resources Management, Industrial Relations, or other equivalent training.
• Experience: At least 10 years of experience in a unionized setting, with a generalist HR profile.Membership in HRPA is an asset. Microsoft Office Suite (Word and Excel).
• Skills: Strategic thinking and change leadership. Sound judgment and discretion. Strong ethical standards and attention to detail. Influence and relationship-building across all levels. Adaptability in dynamic environments. Conflict resolution and diplomacy

Here's everything Olymel has to offer:

• A competitive annual salary to be discussed according to your experience;
• A real family atmosphere;
• Personalized support for training and skills development;
• A recognition program;
• Reimbursement of your professional association membership fees;
• Flexible work organization, including telecommuting and office presence;
• A competitive compensation package and benefits package, including:
  • An attractive bonus program;
  • A flexible, advantageous group insurance program accessible from the moment of hiring;
  • A group savings plan with employer participation;
  • Flex vacation purchase;
  • 24-7 telemedicine service;
  • Employee and family assistance program;

• Conscious of sustainable development and our impact on the environment, we give back to our community through various programs, including "Together we give back".

Thank you for your consideration.

If you are not ready to apply or simply if you wish to know about our new posts, join our talent network.

Adecco is currently recruiting for a Human Resources Manager for a 12-month contract with a possibility of extension. This opportunity is on-site for the duration of the contract. The selected candidate must hold a valid reliability level security clearance or be eligible for one.
The Human Resources Manager will have the following responsibilities:

• Oversee and manage onboarding and offboarding processes and activities to ensure a seamless candidate and employee experience
  
• Oversee and facilitate the performance management process, supporting managers in conducting effective conversations to drive team performance; provide guidance on performance improvement plans and probation extensions, as necessary
  
• Direct the operations of the HR team and monitor the centralized tracking systems, reporting dashboards, and knowledge resources to support
  
• Address and manage employee relations issues promptly and constructively, providing coaching and guidance to managers and employees and conduct workplace investigations, when required
  
• Assist in the development, implementation and management of global human resources policies, programs and initiatives
  
• Establish and maintain strong working relationships with employees and managers in support of human resources operations
  
• Ensure compliance with federal legislative requirements
  
• Identify, promote and support corporate human resources initiatives and special projects related to HR modernization and compliance including Employment Equity, Pay Equity, Accessibility Act etc.
  
• Create a work environment that fosters collaboration, quality, open communication, respect and innovation
  
• Serve as a member of the Occupational Health and Safety Policy Committee and ensure legal compliance with health and safety programs within various regions
  
• Maintain audit-ready documentation and participate in or assist with various audits with internal and external auditors
  
• Develop communication tools, templates, and program materials that support clarity and awareness across the organization
  

The Human Resources Manager must meet the following mandatory requirements:

• A university degree in Human resources, Business or a related field;
  
• Strong management skills and experience leading a dynamic team of 5 or more HR professionals such as HR Coordinators and HR Generalists
  
• Minimum 5-10 years' experience in an HR management capacity in fast-paced, medium size to large organization
  
• Strong knowledge of human resources best practices and Canadian federal legislation
  
• Proven proficiency with HRIS systems, Workday experience strongly preferred
  
• Proficiency in Microsoft Office
  

If you are interested in applying to our Human Resources Manager position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.
CAB7616
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**Overview**
The Human Resources Generalist will support our Canadian business entity and have oversight for our Mexican business entity. This position supports the administration of the human resources policies, procedures and programs. The HR Generalist carries out responsibilities in the following functional areas: interviewing, Human Resource Information Systems (HRIS), employee relations, employee engagement, performance management, training and development, benefits and compensation.
Position can be based in Canada (Mississauga or Ottawa) or the United States (Alpharetta, GA).
**Responsibilities**
+ Ability to answer employee questions and or concerns regarding Human Resource policy, procedures, standards or employee handbook interpretations and escalates to Human Resources Director as needed.
+ Assists Managers and/or Supervisors with employee inquiries, performance review process, coaching, counseling, and terminations.
+ Provide support to improve employee engagement and employee relations in order to retain talent through proactive programs, including leadership development and training, supervisory and management training and stimulate employee involvement in all areas.
+ Assists with maintaining compliance with federal, state, local and provincial employment laws and regulations, and recommended best practices.
+ Ensures HRIS is being updated and used accordingly.
+ Helps to identify key data sources and utilizes data-driven insights about important departmental metrics to improve business decisions.
+ Partners with Talent Acquisition Specialist for recruiting, interviewing, and screening employee candidates.
+ Manages the new hire process inclusive of orientations and corporate guided onboarding processes.
+ Provide support for performance management and merit planning processes for respective areas.
+ Partners with Compensation for benchmarking roles.
+ Leads and/or supports HR Projects as per business need
+ Performs other duties and responsibilities as per business need
**Qualifications**
Education, Experience, Skills Required:
+ Bachelor of Science in Business Management or Human Resource Management preferred; minimum of 5 years experience in an industrial/manufacturing environment.
+ Knowledge and experience in Canadian labor and employment law
+ Experience supporting multi-site and/or remote employees across Canadian provinces preferred.
+ Excellent communication skills both verbal and written form.
+ Has a "can do" attitude and a positive outlook, while minimizing negative behaviors. Demonstrates initiative and resourcefulness as a self-starter.
+ Employs effective time management skills and meets deadlines. Manages multiple assignments simultaneously and has strong organizational skills. Demonstrates a strong attention to detail.
+ Computer/ Database skills.
+ Bilingual with Spanish a plus
Equipment Used:
+ General office equipment, PC w/ various software to include MS Office or Gmail.
Physical Requirements:
+ Sitting, standing, walking, bending and twisting as necessary.
+ Travel, both within and to the US, Canada, and possibly Mexico, will be required.
**EEO Statement**
Motrex is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
**About Statement**
Motrex (motrexllc.com) provides services to industrial manufacturing and recycling businesses. We specialize in Finance and Accounting, Purchasing, EHS Compliance, Quality and Human Resource Management, as well as Information Technology. Our multi-functional approach enables us to exploit synergy potential and thus improve the competitiveness of our clients' businesses.
**Job Locations** _CA-ON-Mississauga | CA-ON-Nepean | GA-Alpharetta_
**Requisition Post Information
* : Posted Date** _3 days ago_ _(10/7/2025 7:19 AM)_
**_Requisition ID_** _ _
**_Category (For Candidate Searching Only)_** _Human Resources_
**_Location : Address_** _7303 East Danbro Crescent_
**_Location : Postal Code_** _L5N 6P8_
#motrex

**Overview**
The Human Resources Generalist will support our Canadian business entity and have oversight for our Mexican business entity. This position supports the administration of the human resources policies, procedures and programs. The HR Generalist carries out responsibilities in the following functional areas: interviewing, Human Resource Information Systems (HRIS), employee relations, employee engagement, performance management, training and development, benefits and compensation.
Position can be based in Canada (Mississauga or Ottawa) or the United States (Alpharetta, GA).
**Responsibilities**
+ Ability to answer employee questions and or concerns regarding Human Resource policy, procedures, standards or employee handbook interpretations and escalates to Human Resources Director as needed.
+ Assists Managers and/or Supervisors with employee inquiries, performance review process, coaching, counseling, and terminations.
+ Provide support to improve employee engagement and employee relations in order to retain talent through proactive programs, including leadership development and training, supervisory and management training and stimulate employee involvement in all areas.
+ Assists with maintaining compliance with federal, state, local and provincial employment laws and regulations, and recommended best practices.
+ Ensures HRIS is being updated and used accordingly.
+ Helps to identify key data sources and utilizes data-driven insights about important departmental metrics to improve business decisions.
+ Partners with Talent Acquisition Specialist for recruiting, interviewing, and screening employee candidates.
+ Manages the new hire process inclusive of orientations and corporate guided onboarding processes.
+ Provide support for performance management and merit planning processes for respective areas.
+ Partners with Compensation for benchmarking roles.
+ Leads and/or supports HR Projects as per business need
+ Performs other duties and responsibilities as per business need
**Qualifications**
Education, Experience, Skills Required:
+ Bachelor of Science in Business Management or Human Resource Management preferred; minimum of 5 years experience in an industrial/manufacturing environment.
+ Knowledge and experience in Canadian labor and employment law
+ Experience supporting multi-site and/or remote employees across Canadian provinces preferred.
+ Excellent communication skills both verbal and written form.
+ Has a "can do" attitude and a positive outlook, while minimizing negative behaviors. Demonstrates initiative and resourcefulness as a self-starter.
+ Employs effective time management skills and meets deadlines. Manages multiple assignments simultaneously and has strong organizational skills. Demonstrates a strong attention to detail.
+ Computer/ Database skills.
+ Bilingual with Spanish a plus
Equipment Used:
+ General office equipment, PC w/ various software to include MS Office or Gmail.
Physical Requirements:
+ Sitting, standing, walking, bending and twisting as necessary.
+ Travel, both within and to the US, Canada, and possibly Mexico, will be required.
**EEO Statement**
Motrex is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
**About Statement**
Motrex (motrexllc.com) provides services to industrial manufacturing and recycling businesses. We specialize in Finance and Accounting, Purchasing, EHS Compliance, Quality and Human Resource Management, as well as Information Technology. Our multi-functional approach enables us to exploit synergy potential and thus improve the competitiveness of our clients' businesses.
**Job Locations** _CA-ON-Mississauga | CA-ON-Nepean | GA-Alpharetta_
**Requisition Post Information
* : Posted Date** _3 days ago_ _(10/7/2025 7:19 AM)_
**_Requisition ID_** _ _
**_Category (For Candidate Searching Only)_** _Human Resources_
**_Location : Address_** _7303 East Danbro Crescent_
**_Location : Postal Code_** _L5N 6P8_
#motrex