583 Online Support jobs in Canada

We are seeking a friendly, detail-oriented, and proactive Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.

• Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner.
• Provide accurate information about products, services, orders, billing, and policies.
• Resolve customer complaints or concerns efficiently and effectively.
• Maintain customer records by updating account information in the CRM system.
• Follow up with customers to ensure satisfaction and encourage feedback.
• Collaborate with internal departments (sales, logistics, technical support) to resolve complex issues.
• Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction.
• Stay up-to-date with product knowledge, policies, and procedures.

• High school diploma or equivalent (associate or bachelor’s degree preferred).
• Proven experience in a customer service role or similar.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and organizational abilities.
• Proficiency with customer service software, CRM systems, and Microsoft Office.
• Ability to multitask and remain calm under pressure.
• A positive attitude and a passion for helping others.

• Bilingual or multilingual capabilities.
• Experience in [industry-specific knowledge, e.g., retail, telecommunications, healthcare, etc.].

• Office-based or hybrid/remote, depending on the role.
• Standard business hours with occasional evenings/weekends, if needed.

BENEFITS :::

Vision insurance
Dental insurance
Health insurance
Life insurance

$28 An Hour

we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

About the Role:

We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of onboarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.

Key Responsibilities:

Manage end-to-end onboarding logistics for new hires, including document collection, system setup, and orientation support

Prepare, review, and validate payroll data in coordination with HR and Finance

Maintain and update employee records across HR systems (e.g., Gusto, ADP, BambooHR)

Generate recurring and ad hoc reports from HRIS and payroll systems

Track and follow up on compliance tasks, including training and documentation requirements

Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes

Support administrative tasks tied to performance reviews, offboarding, and internal HR initiatives

We are looking for a friendly, detail-oriented, and motivated Entry-Level Customer Service Representative to join our team. This role is ideal for someone who enjoys helping others, solving problems, and providing an excellent customer experience. No prior experience is required—just a positive attitude and a willingness to learn!

• Respond to customer inquiries via phone, email, chat, or in-person in a professional and courteous manner.
• Provide accurate information about products, services, and policies.
• Assist customers with order placement, billing issues, returns, and general troubleshooting.
• Document customer interactions and feedback in the CRM system.
• Escalate complex issues to the appropriate departments as needed.
• Follow up with customers to ensure their concerns are fully resolved.
• Maintain up-to-date knowledge of company products and services.

• High school diploma or equivalent required; college coursework a plus.
• Excellent verbal and written communication skills.
• Basic computer skills and ability to navigate multiple systems.
• Strong interpersonal skills and a passion for helping people.
• Ability to work both independently and as part of a team.
• Reliable, punctual, and organized.
• Willingness to learn and adapt in a fast-paced environment.

• Paid training and ongoing support.
• Opportunities for growth and career development.
• Friendly and supportive team environment.
• Competitive hourly wage and performance incentives.
• Health, dental, and vision benefits (for eligible employees).
• Paid time off and holiday pay.

We are seeking a Customer Service Assistant, handles customer interaction for an organisation. Their top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records.

Customer Service Assistant are responsible for providing assistance to a company’s customers or clients. They will need to fulfil the following important duties to excel at their job:

• Raising support tickets to enable tracking and resolution of customer requests
• Investigating and resolving customer complaints then closing support tickets
• Maintaining a database of customer information
• Escalating inquiries to the appropriate team, when necessary
• Checking product or service availability
• Assisting customers with registration or account creation
• Passing customer feedback onto the product or sales team to improve the organisation’s offerings

Skills and experience required to be a successful Customer Service Advisor:

• Outstanding Customer Service skills
  
• Solid administration skills
  
• Resilient , positive , numerate and detail oriented
  
• Organised and able to prioritise workload in a faced paced environment
  
• Excellent verbal and written communication skills
  
• IT literate (MS Office, internet, email systems)

We are seeking a talented individual to join our team as a Remote IT Support-Tech Support. In this role, you will be responsible for providing technical support to our employees and customers, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.

• Provide technical support to end-users via phone, email, and chat
• Troubleshoot hardware and software issues
• Install and configure software and hardware
• Perform system upgrades and maintenance
• Document technical solutions and create knowledge base articles
• Collaborate with the IT team to improve processes and procedures

• Bachelor's degree in Computer Science or related field
• 1+ years of experience in IT support
• Strong knowledge of Windows and Mac operating systems
• Excellent communication and customer service skills
• Ability to work independently and prioritize tasks
• Certifications such as CompTIA A+ or Microsoft Certified Professional a plus

If you are a self-motivated individual with a passion for technology and a desire to help others, we want to hear from you! Apply now to join our dynamic IT team.

Key Responsibilities:
• Enter and maintain accurate data into our systems with a high level of attention to detail.
• Perform regular data quality checks to ensure accuracy and consistency.
• Assist in organizing and categorizing information for easy retrieval.
• Collaborate with team members to ensure data integrity and completeness.
• Handle administrative tasks, including responding to emails and inquiries.

Qualifications:
• Proven experience in data entry or related roles.
• Excellent typing speed and accuracy.
• Strong attention to detail and ability to spot errors.
• Proficiency in using data entry software and tools.
• Self-motivated and able to work independently with minimal supervision.
• Strong communication skills for remote collaboration.
• Familiarity with basic software tools such as Microsoft Office suite.
• High school diploma or equivalent; additional certifications are a plus.

Benefits:
• Fully remote work arrangement, offering flexibility and work-life balance.
• Opportunity to be part of a dynamic and supportive team.
• Competitive compensation package based on experience.
• Room for growth and development within the organization.
• Access to resources and tools necessary for successful remote work.

Job Summary:

We’re looking for a friendly, solution-focused Customer Service Representative to support our Canadian customers from the comfort of your home. You’ll handle inquiries, provide product support, and ensure customers leave every interaction satisfied.

Location: Canada – Work From Home
Job Type: Full-Time / Part-Time

Job Title: Remote Customer Service Representative

What You’ll Do:

• Answer customer questions by phone, email, or chat
• Resolve issues quickly and professionally
• Track customer interactions using internal tools
• Stay informed about our products and services

What You Bring:

• 1+ year of customer service experience
• Great communication and problem-solving skills
• Tech-savvy with strong attention to detail
• Fluent in English (French is a bonus!)
• Quiet home office and stable internet connection

Canadian Benefits:

1. Extended Health & Dental Plans
2. RRSP Matching Program
3. Paid Vacation & Stat Holidays
4. Monthly Remote Work Stipend

Join a team that values flexibility, diversity, and excellent customer care. Apply now – your next remote opportunity starts here!

Key Responsibilities:

Qualifications:

Skills:

What We Offer:

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities:
Helping customers by providing product and service information
Answer customer questions regarding their coverage
Develop and maintain a knowledge base of the evolving products and services
Regularly review these agreements in an effort to develop a more cost

Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

What are we looking for in a candidate?
A sharp individual with an entrepreneurial mindset
An individual that is a team player and works well under pressure
An individual with professional communication skills

Hands on training
Weekly pay
Bonuses
Residual income
Company paid trips
Remote

Apply now to learn more about what we do and how you can be a part of our team today