510 Operational Management jobs in Canada
Manager Operational Risk Management - WFG Canada
Posted today
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Job Description
Job Description Summary
Manage the Risk Management program for World Financial Group (WFG) of Canada, a key distribution channel for Transamerica and Aegon. This includes working collaboratively with leadership across strategic projects, executing risk assessments, improving processes, and reporting key risks and issues across the business landscape contributing to the company's risk profile.
Job Description
Responsibilities
- Partner with business and technology management to execute risk assessments across business groups.
- Develop relationships with key stakeholders to drive and embed an enhanced risk culture.
- Drive and lead significant Risk Management initiatives in support of department goals and objectives.
- Challenge current process design and identify areas for improvement; recommend changes to support policies, procedures, and control execution to increase efficiency and quality.
- Manage life cycle of risk issue management activities, including risk identification, root cause analysis, action plan status monitoring, and reporting of outcomes to management.
- Contribute to the development of the company’s risk profile.
- Collaborate with and challenge process owners during the development of action plans to assess adequacy of actions taken by management.
- Lead and manage the execution of process risk assessment; review and challenge of inherent/residual risk scoring, risk mitigation, control design, and execution.
- Collaborate with peers in the Risk Management function, and various partners and stakeholders throughout the organization (e.g., first line and functional management, compliance, IT, Internal Audit).
- Manage risk assessment activities across various organizational functions, programs, projects, and processes.
- Navigate company Governance Risk & Compliance (GRC) tool to drive data-driven insights into the company risk profile.
- Support and manage adherence to the Global Operational Risk Management policy, framework, and the underlying activities (e.g., risk assessments, scenario analysis, key risk indicators, risk reporting, etc.)
- Provide training on operational risk management tools and techniques to various levels within the company.
- Develop enhanced policies and procedures to ensure efficient risk coverage across the company.
Qualifications
- Bachelor’s degree in accounting, finance, or relevant field
- Seven years of experience in operational risk management or internal controls, or equivalent experience in an operational role with strong knowledge of operational risk and/or internal controls
- Progressive experience in operational risk management, internal controls, audit, or relevant field
- In-depth knowledge and hands on experience with risk management principles and techniques including development of process flows, identification and assessment of risks and controls, testing and monitoring procedures, and development of related metrics
- Experience leading teams
- Analytical skills to identify risk trends and changing risk levels
- Ability to work in a fast-paced organization and prioritize multiple initiatives
- Strong attention to detail and accuracy
- Ability to use sound judgment to resolve issues and facilitate progress against objectives
- Ability to present and interact with various levels of management
- Ability to build relationships with people at all levels
- Excellent oral/written communication skills
Preferred Qualifications
- Strong knowledge and/or experience in the insurance or financial services industry
- Chartered Financial Analyst (CFA)
- Certified Financial Planner (CFP)
- Chartered Professional Accountant (CPA)
- Canadian Risk Management (CRM)
- Certified Internal Auditors (CIA)
Working Conditions:
Hybrid employees will need to work at a Company office location at times and a remote work location (typically their home) at times.
Location:
Toronto, ON
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Transamerica is a part of Aegon, an integrated, diversified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.
Who We Are
Transamerica has been making financial services available to the many, not just the few, for more than 100 years. We’re a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the United States. Transamerica’s dedicated professionals focus on helping people live their best lives through saving, investing, and protecting their loved ones. Transamerica is dedicated to building America’s leading middle market life insurance and retirement company, providing a broad range of quality individual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, individual retirement accounts, and investment products, including mutual funds, annuities, stable value solutions, as well as investment management services.
What We Do
Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology).
Transamerica has been helping people feel better about the future for more than 100 years, and we’re proud of the trust we’ve earned. We want to help people live better today and worry less about tomorrow.
At Transamerica, we are a purpose driven team helping people live their best life. We are dedicated to inspiring people to improve not only their financial and personal well-being but the world around them. We empower our employees to also live their best life by promoting a sustainable work life balance in a highly collaborative team environment that promotes career growth and ongoing learning opportunities. We are excited about our current success and dedication to ongoing modernization which has brought state of the art digital tools to the underwriting process. If you are an ambitious team-oriented individual that can balance the interests of our people, our customers, our stakeholders, and the wider world then it is time for you to step up.
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Transamerica is a part of Aegon, an integrated, diversified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.
Who We Are
Transamerica has been making financial services available to the many, not just the few, for more than 100 years. We’re a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the United States. Transamerica’s dedicated professionals focus on helping people live their best lives through saving, investing, and protecting their loved ones. Transamerica is dedicated to building America’s leading middle market life insurance and retirement company, providing a broad range of quality individual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, individual retirement accounts, and investment products, including mutual funds, annuities, stable value solutions, as well as investment management services.
What We Do
Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology).
Transamerica has been helping people feel better about the future for more than 100 years, and we’re proud of the trust we’ve earned. We want to help people live better today and worry less about tomorrow.
At Transamerica, we are a purpose driven team helping people live their best life. We are dedicated to inspiring people to improve not only their financial and personal well-being but the world around them. We empower our employees to also live their best life by promoting a sustainable work life balance in a highly collaborative team environment that promotes career growth and ongoing learning opportunities. We are excited about our current success and dedication to ongoing modernization which has brought state of the art digital tools to the underwriting process. If you are an ambitious team-oriented individual that can balance the interests of our people, our customers, our stakeholders, and the wider world then it is time for you to step up.
Operational Risk Management Analyst - 100% Remote
Posted 267 days ago
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Finance & Accounting Process Improvement Specialist
Posted today
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Job Description
Job Description
Finance & Accounting, Process Improvement Specialist Position Overview:
Lambert Nemec Group, Winnipeg’s leader in Permanent Recruitment, has partnered with our client in the search for a Finance & Accounting, Process Improvement Specialist . This newly created leadership role is ideal for someone with a strong finance background and proven customer service expertise who thrives on solving problems, streamlining processes, and building relationships.
Reporting to senior finance leadership, the Manager will be responsible for creating and leading a service-focused function that supports internal stakeholders with Accounts Payable, Accounts Receivable, Payroll, and other finance-related inquiries. This role will focus on designing and implementing efficient workflows, resolve workflow issues, managing escalations, and ensuring every interaction is handled with professionalism and a customer-first mindset.
Responsibilities:
- Build and lead a finance service team that delivers consistent, high-quality support to internal stakeholders.
- Act as the main liaison between finance and other departments, ensuring issues are addressed quickly, accurately, and with excellent service.
- Identify recurring service or process challenges, determine root causes, and implement preventative solutions.
- Partner with technology teams to enhance ticketing and workflow systems for better efficiency and transparency.
- Create and maintain communication strategies that keep stakeholders informed of progress, timelines, and changes.
- Foster a culture of customer service excellence within the finance function.
- Lead change management initiatives to improve processes and stakeholder experience.
- Prepare and present regular reporting on service delivery performance, trends, and improvement initiatives.
Requirements:
- Professional accounting designation (Canadian CPA)
- Minimum of 5 years in finance or accounting operations leadership, with strong knowledge of AP, AR, and payroll processes.
- Proven background in customer service with the ability to manage and resolve complex issues.
- Experience implementing or managing service delivery or ticketing systems.
- Strong process improvement skills, with experience designing and rolling out new workflows.
- Exceptional communication, relationship management, and conflict resolution skills.
- Ability to balance technical finance knowledge with a service-oriented approach.
- Advanced Excel skills and strong analytical abilities.
- Desire to resolve complex problem
Rewards:
- Base salary: $85K – $100K (dependent on qualifications)
- Bonus plan
- Extended health benefit plan & matching RSP program
To Apply:
Please complete our confidential online registration at to be considered for this opportunity or send your resume (in Word format) directly to Kyne Hunt, VP of Recruitment and Advisory at , quoting Finance & Accounting, Process Improvement Specialist in the subject line.
To view other opportunities currently available, visit:
-portal/index.html#/jobs
We thank all applicants in advance. However, only those individuals who best meet our client’s specifications will be contacted. All other resumes will be kept on file for future consideration.
Process Improvement Leader - IT Focus
Posted 5 days ago
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Job Description
Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact
Process Improvement Leader - IT Focus
Posted 5 days ago
Job Viewed
Job Description
Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact
Process Improvement Leader - IT Focus
Posted 5 days ago
Job Viewed
Job Description
Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact
AI Process Improvement Engineer- Black Belt
Posted today
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Job Description
Job Description
Tiger Analytics is looking for an experienced AI Solution Engineer with Lean Six Sigma Black Belt certification to join our team. As a leading advanced analytics consulting firm, we help Fortune 500 companies generate valuable insights from their data. With our deep expertise in Data Science, Machine Learning, and AI, we deliver innovative solutions to complex business problems. As a AI Solution Engineer at Tiger Analytics, you will have the opportunity to work on cutting-edge projects, collaborate with cross-functional teams, and drive business value through advanced analytics. The ideal candidate will possess deep knowledge of process improvement methodologies, exceptional analytical skills, and the ability to collaborate across cross-functional teams.
Key Responsibilities
- Analyze organizational processes and systems using task mining and process mining tools
- Develop and implement data-driven process improvement recommendations
- Collaborate with cross-functional teams to design and implement optimized workflows
- Identify automation and AI-driven opportunities to streamline operations
- Lead workshops and discovery sessions with stakeholders
- Create detailed documentation of current and future-state processes
- Support change management and ensure sustainability of improvements
- Deliver measurable outcomes in efficiency, cost savings, and performance
Requirements
- Bachelor's degree in Industrial Engineering or a related field
- Lean Six Sigma Black Belt certification (mandatory)
- 5+ years of experience in process improvement or industrial engineering roles
- Experience with process mining tools (e.g., Celonis, UiPath Process Mining, Minit)
- Strong analytical, problem-solving, and facilitation skills
- Familiarity with task automation or AI/ML-driven solution design is a plus
- Excellent written and verbal communication skills.
Benefits
This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.
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Program Manager, Business Operations
Posted today
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Job Description
The Program Manager, Business Operations, oversees the business and financial affairs of the Scarborough Charter Secretariat, including financial resources, budgeting, purchasing, and personnel support, to advance the objectives of the Scarborough Charter and the key priorities of the Inter-Institutional Forum membership. The incumbent is responsible for ensuring the smooth operation of the core Secretariat functions, interpret and apply relevant policies, lead special projects as assigned, and contribute to other significant business and strategic planning initiatives of the Secretariat.
Reporting to the Executive Director, some of the key functions of the Program Manager include:
• Coordinate the daily business and financial operations of the Secretariat, which include managing budgets, tracking expenses, preparing reports, and ensuring compliance with relevant policies and regulations
• Oversee business operations, manage resources, and implement business practices, including monitoring, forecasting, and reporting against approved operating budgets
• Build relationships with the Inter-Institutional Forum (Charter’s signatory members) across the country, specific to the administration of the annual membership dues, invoice management, and accounts reconciliation
• Lead the purchasing and processing of goods and services at the Secretariat, ensure proper inventory management, and adhere to applicable procurement policies and procedures
• Support the Scarborough Charter’s auditor regarding accounts review, internal controls, transactions, enterprise risk management, and other related requirements, in support of the annual audited financial statement process
• Support the payroll system and staff expense claims, giving strong attention to details, due diligence, and excellence in business operations
• Embody the professional practice of reporting and analysis, including preparation of reports, analyzing data, and providing useful insights to staff, Forum members, and Board leadership
• Manage relationships with funders and other key partners, including presentation and providing relevant financial data and metrics to support new business cases and funding opportunities
• Lead special projects relating to the business operations of the Secretariat, as determined by the Executive Director based on business needs and/or as directed by the Board of Directors
• Support personnel planning, recruitment, and management, as determined and applicable
• Perform other related duties as assigned.
Your Qualifications and Experiences
· A degree or diploma in relevant fields, such as Business, Accounting, Mathematics, Statistics, Data Analysis, Project Management, Sciences, Engineering, or a related field
· Working knowledge of business operations, such as accounting, finance, procurement, risk management, continuous improvement, and related policies and procedures
· Professional designations and certifications in relevant areas (or working towards them), such as CMA, CRM, CBAP, PMP, LSSBB, etc, would be considered a strong asset
· Demonstrated understanding of equity, diversity, inclusion and anti-racism issues, especially within sectors such as education, public service or community organizations, would be considered an asset
· Experience in presenting business cases and/or reports with data components, at formal settings such as boards, committees, agencies, senior management, and related tables
· Excellent interpersonal and time management skills, including the ability to be creative, diplomatic, think logically, follow applicable organizational policies, and work independently and as part of a team
· Please Note: Equivalencies to experiences and qualifications will be considered. Applicants are encouraged to provide information which may demonstrate equivalencies.
What We Offer and Working Requirements
· A respectful, inclusive, collaborative, supportive, innovative and results-driven work environment, where you will be part of a new team driving change and creativity in support of the higher education sector
· Physical work location is based in Ottawa (Carleton University), with room for hybrid work environment (meaning 3 days at the physical office, and 2 days from home office. Please note that this is not a fully remote position)
· Vacation, pension plan, and extended health insurance and benefits based on individual staff needs and requirements
· Salary is $75,000 - $85,000, with annual cost of living increments as operationally determined.
· Expected start date is October 2025.
Company DescriptionLaunched in 2021 by a community of Canadian colleges and universities, the Scarborough Charter on Anti-Black Racism and Black Inclusion in Canadian Higher Education is more than an agreement among member institutions. It is a unifying and concrete undertaking to redress systems and structures of inequity, discrimination, marginalization, and exclusion in the higher education sector that disproportionately affect Black faculty, staff, students and visitors in the academy and their communities. The Scarborough Charter serves as a guide for concerted and principled action for enabling a more inclusive higher education sector and society in Canada and beyond. The Scarborough Charter was incorporated as a Canadian non-profit organization in April 2025 and is based in Ottawa, with currently 59 signatory members across Canada (51 universities and eight colleges).
Company DescriptionLaunched in 2021 by a community of Canadian colleges and universities, the Scarborough Charter on Anti-Black Racism and Black Inclusion in Canadian Higher Education is more than an agreement among member institutions. It is a unifying and concrete undertaking to redress systems and structures of inequity, discrimination, marginalization, and exclusion in the higher education sector that disproportionately affect Black faculty, staff, students and visitors in the academy and their communities. The Scarborough Charter serves as a guide for concerted and principled action for enabling a more inclusive higher education sector and society in Canada and beyond. The Scarborough Charter was incorporated as a Canadian non-profit organization in April 2025 and is based in Ottawa, with currently 59 signatory members across Canada (51 universities and eight colleges).