1,414 Operations jobs in Canada

Process Improvement Lead

Toronto, Ontario Citylitics

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Job Description

Job Description

Job Description

About Citylitics Inc.

Citylitics delivers predictive intelligence on local utility & public infrastructure markets

What is Infrastructure? It is the roadways you rely on to safely get to Grandma's house, it's the potable water that comes out of your kitchen tap that you wash your family's food with and it's the energy that heats our homes and powers our digital lifestyles.

Every year, trillions of dollars are spent on all areas of infrastructure to maintain our quality life and move our economy forward. However, our infrastructure is no longer equipped to meet the needs of the future. We hear about infrastructure failures, whether bridge collapses, power blackouts, or water main breaks, every day in the news. Climate change and extreme weather events are disrupting the basic infrastructure we took for granted for years.

Citylitics is solving the hardest data problems in infrastructure while building the sales intelligence platform that enables a faster, more transparent, and more efficient infrastructure marketplace. We turn millions of unstructured documents into high value intelligence feeds and datasets that are available on an intuitive user experience. Our goal is to enable solution providers to connect with cities with relevant infrastructure needs in a faster and more digital way than historic market channels. As more companies adopt our platform, cities & utilities will be able to access solutions that deliver on the promise of moving towards a more resilient, sustainable, and equitable infrastructure future.

Who Are We Looking For?

The Process Improvement Lead will be pivotal in ensuring the efficiency and reliability of our data services. This role involves process streamlining, production issue troubleshooting, and collaboration with cross-functional teams to develop and refine operational workflows. Success in this position requires a proactive mindset, strong problem-solving skills, and the ability to drive continuous improvement.

The position will be out of our Toronto Headquarters.

What Will You Accomplish? / How You Will Make An Immediate Impact:


Process Streamlining and Optimization

  • Analyze existing workflows to identify bottlenecks, inefficiencies, and opportunities for automation.
  • Design, implement, and maintain optimized processes for data ingestion, transformation, and delivery.
  • Establish performance benchmarks and metrics to measure the effectiveness of process changes.

Operational Support and Troubleshooting

  • Monitor production systems to identify and resolve operational issues proactively.
  • Act as the first line of support for production-related challenges, escalating issues to appropriate teams as needed.
  • Conduct root-cause analyses for recurring issues and implement long-term fixes.

Collaboration and Cross-Functional Coordination

  • Work closely with data engineering, development, and product teams to ensure alignment on operational processes.
  • Facilitate communication between teams to address dependencies and ensure smooth handoffs during workflows.
  • Develop and document standard operating procedures (SOPs) to ensure consistency and knowledge sharing across teams.

Continuous Improvement

  • Gather feedback from stakeholders to refine workflows and improve user experience.
  • Stay informed about industry best practices and emerging technologies to enhance operations.
  • Champion a culture of continuous improvement by driving initiatives that increase efficiency and reduce downtime.
  • Other duties as assigned

Requirements

Must-Have

  • Bachelor’s degree in Operations Management, Business Administration, Information Systems, or a related field.
  • 3+ years of experience in process optimization, operations management, or a similar role within a data-driven environment.
  • 2-3 years of hands-on leadership experience.
  • Proven track record of streamlining workflows and implementing efficiency-focused initiatives.
  • Experience in a DaaS, SaaS, or cloud-based environment.
  • Strong problem-solving skills with experience in troubleshooting production systems.
  • Excellent communication and collaboration skills, with the ability to work effectively across teams.
  • Proficiency in tools like Excel, SQL, or other data management and reporting tools.


Preferred

  • Familiarity with process improvement frameworks such as Lean, Six Sigma, or Agile.
  • Knowledge of data pipelines, ETL processes, or data integration workflows.
  • Hands-on experience with workflow automation tools (e.g., Zapier, Apache Airflow).
  • Understanding of data security and compliance considerations.
  • Previous experience working with remote teams.

Benefits

Why Citylitics?

  • This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure
  • You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition.
  • We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto.
  • There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company.
  • We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation.
  • We are proud to offer every CityZen an internal mentorship program, in-role professional growth, skill-based development & learning, and internal promotion opportunities.
  • We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way.

Citylitics is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!

This advertiser has chosen not to accept applicants from your region.

Process Improvement Specialist, ACES

Amazon

Posted 1 day ago

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Job Description

Description
Der weltweite Last-Mile-Betrieb von Amazon entwickelt sich ständig weiter. Als Process Improvement Manager:in hilfst Du, unsere Prozesse zu verschlanken und zu optimieren. In Zusammenarbeit mit Managementteams hilfst Du uns dabei, eine Reihe von Betriebszielen zu erreichen, unter anderem in Bezug auf Kundenservice und Produktivität. Diese dynamische Rolle bietet zahlreiche Möglichkeiten, jeden Tag etwas Neues zu lernen.
Key job responsibilities
- Planung und Umsetzung von Initiativen zur kontinuierlichen Verbesserung, um das Erlebnis unserer Fahrer:innen zu optimieren und unsere Prozesse effizienter zu machen
- Überprüfung von Prozessen im Hinblick auf Compliance und Behebung etwaiger Schwachstellen
- Analyse von Feedback und Nutzung der Daten, um Prozessverbesserungen am Standort eigenverantwortlich umzusetzen
- Zusammenarbeit mit dem Management von Verteilzentren und anderen Stakeholdern, um Prozessprobleme zu erkennen und zu lösen
A day in the life
In Deiner Rolle als Process Improvement Manager steht die Optimierung der Logistik bei Amazon im Vordergrund. Du hilfst, die Sicherheit, Produktivität und Qualität zu verbessern. Im Rahmen Deiner Rolle überwachst und überprüfst Du Prozesse, um zu erkennen, wo Verbesserungen möglich sind. Außerdem empfiehlst Du Änderungen und nutzt Deine Fertigkeiten im Projekt- und Stakeholdermanagement, um neue Prozesse einzuführen.
Du arbeitest an einem unserer Standorte und bist hier für eine optimale Betriebseffizienz verantwortlich. Bei Bedarf führst Du auch Analysen an anderen lokalen oder landesweiten Standorten durch. Neben Deinen Aufgaben in Bezug auf Produktivität und Sicherheit hast Du auch die Möglichkeit, Dich mit unserem EU-Netzwerk über Best Practices und Ideen auszutauschen. Du führst in dieser Rolle Verbesserungen basierend auf Daten herbei und steigerst somit stetig unsere Versandkapazität.
About the team
Als Teil des Amazon-Customer-Excellence-System (ACES) Teams arbeiten wir an der kontinuierlichen Verbesserung der Logistik bei Amazon. Wir betreuen High-Impact-Initiativen und helfen bei der Entwicklung, Einführung und Beaufsichtigung verschiedener Logistikprojekte. Jüngste Beispiele sind unter anderem die Einführung und Erweiterung von Lieferungen mit mikromobilen Fahrzeugen (mit E-Lastenrädern oder zu Fuß) in ganz Europa sowie Lieferungen per Elektrofahrzeug. Mithilfe von datengestützten Tools erkennen wir, wie wir Prozesse verbessern oder effizienter machen und die im ganzen Unternehmen entstehenden Abfallmengen reduzieren können.
Unser Team unterstützt die Einführung neuer Programme und technologiebasierter Lösungen vor Ort in ganz Europa. Die Programme helfen bei der Erfüllung der Kundennachfrage und der Förderung kundenorientierter Innovationen. Wir setzen außerdem die anspruchsvollen Standards für unsere Schulungsteams und gestalten das Onboarding-Erlebnis für Partnerfirmen, Lieferpartner und Manager:innen so ansprechend wie möglich.
Im ACES-Team gibt es zahlreiche Möglichkeiten. Menschen mit den verschiedensten Fähigkeiten sind jederzeit willkommen. Wir sind in einem Netzwerk von insgesamt über 200 Logistikstandorten tätig und stellen sicher, dass vom Onboarding bis hin zu den Liefermethoden alles so effektiv wie möglich abläuft. Zweck unserer Arbeit ist es letztendlich, Amazon zu einer sicheren und angenehmen Umgebung für unsere Mitarbeitenden zu machen und jederzeit pünktliche Lieferungen zu gewährleisten.
Basic Qualifications
- Abschluss in Betriebswirtschaft, Supply Chain Management, Transportwesen, Volkswirtschaft oder einem technischen Fachgebiet
- Erfahrung in der Verwendung von Daten oder Beweisen zur Begründung von geschäftlichen Entscheidungen
- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften
Preferred Qualifications
- Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
- Erfahrung in der Nutzung von Unterstützungstools (z. B. Minitab, JMP, MS Excel und MS Access)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Process Improvement Specialist, ACES

Amazon

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Description
Der weltweite Last-Mile-Betrieb von Amazon entwickelt sich ständig weiter. Als Process Improvement Manager:in hilfst Du, unsere Prozesse zu verschlanken und zu optimieren. In Zusammenarbeit mit Managementteams hilfst Du uns dabei, eine Reihe von Betriebszielen zu erreichen, unter anderem in Bezug auf Kundenservice und Produktivität. Diese dynamische Rolle bietet zahlreiche Möglichkeiten, jeden Tag etwas Neues zu lernen.
Key job responsibilities
- Planung und Umsetzung von Initiativen zur kontinuierlichen Verbesserung, um das Erlebnis unserer Fahrer:innen zu optimieren und unsere Prozesse effizienter zu machen
- Überprüfung von Prozessen im Hinblick auf Compliance und Behebung etwaiger Schwachstellen
- Analyse von Feedback und Nutzung der Daten, um Prozessverbesserungen am Standort eigenverantwortlich umzusetzen
- Zusammenarbeit mit dem Management von Verteilzentren und anderen Stakeholdern, um Prozessprobleme zu erkennen und zu lösen
A day in the life
In Deiner Rolle als Process Improvement Manager steht die Optimierung der Logistik bei Amazon im Vordergrund. Du hilfst, die Sicherheit, Produktivität und Qualität zu verbessern. Im Rahmen Deiner Rolle überwachst und überprüfst Du Prozesse, um zu erkennen, wo Verbesserungen möglich sind. Außerdem empfiehlst Du Änderungen und nutzt Deine Fertigkeiten im Projekt- und Stakeholdermanagement, um neue Prozesse einzuführen.
Du arbeitest an einem unserer Standorte und bist hier für eine optimale Betriebseffizienz verantwortlich. Bei Bedarf führst Du auch Analysen an anderen lokalen oder landesweiten Standorten durch. Neben Deinen Aufgaben in Bezug auf Produktivität und Sicherheit hast Du auch die Möglichkeit, Dich mit unserem EU-Netzwerk über Best Practices und Ideen auszutauschen. Du führst in dieser Rolle Verbesserungen basierend auf Daten herbei und steigerst somit stetig unsere Versandkapazität.
About the team
Als Teil des Amazon-Customer-Excellence-System (ACES) Teams arbeiten wir an der kontinuierlichen Verbesserung der Logistik bei Amazon. Wir betreuen High-Impact-Initiativen und helfen bei der Entwicklung, Einführung und Beaufsichtigung verschiedener Logistikprojekte. Jüngste Beispiele sind unter anderem die Einführung und Erweiterung von Lieferungen mit mikromobilen Fahrzeugen (mit E-Lastenrädern oder zu Fuß) in ganz Europa sowie Lieferungen per Elektrofahrzeug. Mithilfe von datengestützten Tools erkennen wir, wie wir Prozesse verbessern oder effizienter machen und die im ganzen Unternehmen entstehenden Abfallmengen reduzieren können.
Unser Team unterstützt die Einführung neuer Programme und technologiebasierter Lösungen vor Ort in ganz Europa. Die Programme helfen bei der Erfüllung der Kundennachfrage und der Förderung kundenorientierter Innovationen. Wir setzen außerdem die anspruchsvollen Standards für unsere Schulungsteams und gestalten das Onboarding-Erlebnis für Partnerfirmen, Lieferpartner und Manager:innen so ansprechend wie möglich.
Im ACES-Team gibt es zahlreiche Möglichkeiten. Menschen mit den verschiedensten Fähigkeiten sind jederzeit willkommen. Wir sind in einem Netzwerk von insgesamt über 200 Logistikstandorten tätig und stellen sicher, dass vom Onboarding bis hin zu den Liefermethoden alles so effektiv wie möglich abläuft. Zweck unserer Arbeit ist es letztendlich, Amazon zu einer sicheren und angenehmen Umgebung für unsere Mitarbeitenden zu machen und jederzeit pünktliche Lieferungen zu gewährleisten.
Basic Qualifications
- Abschluss in Betriebswirtschaft, Supply Chain Management, Transportwesen, Volkswirtschaft oder einem technischen Fachgebiet
- Erfahrung in der Verwendung von Daten oder Beweisen zur Begründung von geschäftlichen Entscheidungen
- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften
Preferred Qualifications
- Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
- Erfahrung in der Nutzung von Unterstützungstools (z. B. Minitab, JMP, MS Excel und MS Access)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Student - Finance & Process Improvement

Toronto, Ontario Empire Life

Posted today

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Job Description

Student - Finance & Process Improvement

Location: Hybrid - Toronto (York Mills or University Ave)

Empire life is looking to hire a Student to join our Financial Management team for the fall term from September - December 2025!


Why pursue this opportunity

  • The environment - we understand the importance of work-life balance and strive to provide a supportive work environment that allows our employees to achieve both personal and professional goals.
  • Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
  • The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning.
  • Have your voice heard - with a fresh perspective, we welcome those that can highlight opportunities for improvement. We encourage creative and innovative thinking and welcome candidates who are not afraid to challenge the status quo.


What you’ll be working on

  • Support finance teams with the process mapping and related documentation
  • Support finance teams in monitoring and measuring of key performance metrics
  • Generate, evaluate and analyze data and reports, ensuring accuracy and consistency
  • Assist with testing and analyzing new finance processes and system implementations
  • Assist in designing and analyzing data to identify trends to uncover solutions and opportunities
  • Communicate to stakeholders proposals or findings through presentations Support finance functional tasks which may include:
  • Procurement and invoice processing,
  • Account and investment reconciliations
  • Financial planning and analysis
  • New product launch testing
  • Preparing monthly reporting, including financial models and expense analysis
  • Respond to requests and inquiries from Finance business partners


What we’re looking for you to have

  • Eligible students must be registered as a full-time post secondary student in an accredited institution that requires completion of a co-op term.
  • Knowledge of Microsoft Suite applications, strong in excel
  • Strong verbal and written communications skills, and ability to present information clearly to a diverse audience
  • Knowledge of Accounting, Finance and Data Management
  • Interested in pursuing CPA or CFA designations
  • Ability to prioritize and balance multiple tasks
  • Attention to detail/accuracy
  • Well-developed analytical skills
  • If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions
  • Competitive uncapped commission for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

This advertiser has chosen not to accept applicants from your region.

Student - Finance & Process Improvement

Mississauga, Ontario Empire Life

Posted today

Job Viewed

Tap Again To Close

Job Description

Student - Finance & Process Improvement

Location: Hybrid - Toronto (York Mills or University Ave)

Empire life is looking to hire a Student to join our Financial Management team for the fall term from September - December 2025!


Why pursue this opportunity

  • The environment - we understand the importance of work-life balance and strive to provide a supportive work environment that allows our employees to achieve both personal and professional goals.
  • Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
  • The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning.
  • Have your voice heard - with a fresh perspective, we welcome those that can highlight opportunities for improvement. We encourage creative and innovative thinking and welcome candidates who are not afraid to challenge the status quo.


What you’ll be working on

  • Support finance teams with the process mapping and related documentation
  • Support finance teams in monitoring and measuring of key performance metrics
  • Generate, evaluate and analyze data and reports, ensuring accuracy and consistency
  • Assist with testing and analyzing new finance processes and system implementations
  • Assist in designing and analyzing data to identify trends to uncover solutions and opportunities
  • Communicate to stakeholders proposals or findings through presentations Support finance functional tasks which may include:
  • Procurement and invoice processing,
  • Account and investment reconciliations
  • Financial planning and analysis
  • New product launch testing
  • Preparing monthly reporting, including financial models and expense analysis
  • Respond to requests and inquiries from Finance business partners


What we’re looking for you to have

  • Eligible students must be registered as a full-time post secondary student in an accredited institution that requires completion of a co-op term.
  • Knowledge of Microsoft Suite applications, strong in excel
  • Strong verbal and written communications skills, and ability to present information clearly to a diverse audience
  • Knowledge of Accounting, Finance and Data Management
  • Interested in pursuing CPA or CFA designations
  • Ability to prioritize and balance multiple tasks
  • Attention to detail/accuracy
  • Well-developed analytical skills
  • If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions
  • Competitive uncapped commission for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

This advertiser has chosen not to accept applicants from your region.

Business Operations Coach

Vancouver, British Columbia Breakthrough Academy

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Salary:



BUSINESS OPERATIONS COACH

  • Do you have a track record of building a successful contracting business or growing a strong division within a contracting company?
  • Does the idea of turning your operational experience into powerful guidance for other business leaders excite you?
  • Are you energized by deep conversations, big goals, and the "aha" moments that follow?
  • Do you get fired up helping entrepreneurs set bold goals and build the systems to reach them?
  • Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?
  • Have you been looking to knowledge share and support a community of like minded driven, business owners?
  • Are you passionate about leading, inspiring, and empowering high performers?
  • Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of jobsite performance?


ABOUT BREAKTHROUGH ACADEMY

Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level.


Our proprietary training program brings systemization to a contracting companys operations, develops an entrepreneurs core business skills, and holds accountability to goals along a clear business plan.


Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.

This is where you come in.



THIS IS FOR YOU IF:

  • You have a natural ability to lead, influence, empower and hold people accountable
  • You come alive when you're guiding others toward clarity, confidence, and results
  • You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
  • You gravitate towards a consultative approach and know when to use other leadership skills to influence change
  • You have a proven track record of strategic planning, financial management and executing to surpass targets
  • You have the ability to connect with senior leaders and build trust quickly
  • You have a genuine desire to help people shine and be their best
  • You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
  • Youre incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
  • You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
  • You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
  • You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information




IN THE ROLE, YOU WILL BE:

  • Working closely with high-performing entrepreneurs (Members) to take their business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
  • Utilizing the Contractor Growth Method and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
  • Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
  • Coaching business owners in one-on-one meetings to drive results by keeping Members focused, aligned, and making progress toward their big goals
  • Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
  • Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
  • Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
  • Launching new Members with impactful, energizing onboarding meetings
  • Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
  • Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
  • Attending and facilitating epic moments during our annual flagship event, the Winter Summit
  • Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program.


EXPERIENCE REQUIRED

  • 5+ years experience in an operations leadership role, or as an owner, within a successful contracting business of $3M-20M in annual revenue
    -OR-
  • 5+ years experience in managing project scopes, operations and budgets of $5M-40M within a larger contracting company
  • 5+ years experience directly managing large cross-functional teams
  • Proven experience in building and leading management teams
  • Extensive experience working with and implementing systems and standardized processes in a business
  • Proven acumen in core business skillsets: financial management, recruitment, staff training, sales, strategic planning
  • Ability to present information engagingly in a digital facilitation environment
  • Experience in general contracting, painting, landscaping, roofing, electrical, HVAC


Nice to Have:

  • Proven ability to lead engaging large group facilitations; public speaking.



THE BENEFITS

  • An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
  • Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
  • Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
  • Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.
  • Enjoy the flexibility of working within a team that embraces remote work opportunities.
  • Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
  • Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!


If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why youd be a great fit for our team!


We thank you for your time and interest. We will reach out directly to shortlisted applicants.


remote work

This advertiser has chosen not to accept applicants from your region.

Business Operations Coordinator

Montréal, Quebec OssKin

Posted today

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Job Description

OssKin is a fast-growing Montreal-based MedTech company specialized in development and manufacturing of wearable medical devices, using proprietary mass customization software and 3D printing technology.


PURPOSE

Reporting to the CEO, the Operations Coordinator will work with directly various facets of the business (Production, Purchasing, Business Systems, Engineering, Customer Service etc.) in order to drive for overall operational excellence and optimization, all while reducing costs and respecting budgets.



KEY RESPONSIBILITIES AND OBJECTIVES

  • Own cross-functional projects and initiatives, from ideation to execution, ensuring timely delivery and successful outcomes
  • Design and implement continuously better business and operational systems
  • Project manage new operational initiatives with stakeholders across the business (executive, operations, production, product development, customer service)
  • Improve processes to minimize complexities and optimize operations.
  • Proactively identify and address roadblocks, unnecessary complexity and silos. Establish yourself as someone who breaks down barriers and defaults to a mindset of “how can we make this happen!”
  • Use a data-driven approach to deliver objective, analytical insights that support and enable strategy and execution planning;
  • Leverage internal company-wide resources and advocate, support and increase adoption of cross-departmental initiatives
  • Document processes and maintain process documentation in the form of standard operating procedures;
  • Set and communicate clear objectives and key results, pushing the boundaries on what’s achievable and corralling the team behind you to maximize engagement, output and results
  • Recruit, train and supervise staff;
  • Ensure the budgets and their regular control


POSITION REQUIREMENTS

  • Bachelor’s in (project management, accounting, engineering, commerce or any related field a plus)
  • Minimum 3 years of relevant management experience in an operations role, ideally in a small high growth company
  • Proficiency in various modern software systems, including CRMs, ERP, Accounting platforms, Project Management tools, Office 365
  • Knowledge of management practices (Lean manufacturing, KPIs, performance management)
  • Ability to work independently, deal with ambiguity, and meet deadlines in a fast-moving, results-driven environment
  • Willingness to roll up your sleeves and fix problems in a hands-on manner when needed


SALARY CONDITIONS

Salary and conditions according to OssKin's policy and candidate's experience.

This advertiser has chosen not to accept applicants from your region.
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Business Operations Coordinator

Laval, Quebec OssKin

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Job Description

OssKin is a fast-growing Montreal-based MedTech company specialized in development and manufacturing of wearable medical devices, using proprietary mass customization software and 3D printing technology.


PURPOSE

Reporting to the CEO, the Operations Coordinator will work with directly various facets of the business (Production, Purchasing, Business Systems, Engineering, Customer Service etc.) in order to drive for overall operational excellence and optimization, all while reducing costs and respecting budgets.



KEY RESPONSIBILITIES AND OBJECTIVES

  • Own cross-functional projects and initiatives, from ideation to execution, ensuring timely delivery and successful outcomes
  • Design and implement continuously better business and operational systems
  • Project manage new operational initiatives with stakeholders across the business (executive, operations, production, product development, customer service)
  • Improve processes to minimize complexities and optimize operations.
  • Proactively identify and address roadblocks, unnecessary complexity and silos. Establish yourself as someone who breaks down barriers and defaults to a mindset of “how can we make this happen!”
  • Use a data-driven approach to deliver objective, analytical insights that support and enable strategy and execution planning;
  • Leverage internal company-wide resources and advocate, support and increase adoption of cross-departmental initiatives
  • Document processes and maintain process documentation in the form of standard operating procedures;
  • Set and communicate clear objectives and key results, pushing the boundaries on what’s achievable and corralling the team behind you to maximize engagement, output and results
  • Recruit, train and supervise staff;
  • Ensure the budgets and their regular control


POSITION REQUIREMENTS

  • Bachelor’s in (project management, accounting, engineering, commerce or any related field a plus)
  • Minimum 3 years of relevant management experience in an operations role, ideally in a small high growth company
  • Proficiency in various modern software systems, including CRMs, ERP, Accounting platforms, Project Management tools, Office 365
  • Knowledge of management practices (Lean manufacturing, KPIs, performance management)
  • Ability to work independently, deal with ambiguity, and meet deadlines in a fast-moving, results-driven environment
  • Willingness to roll up your sleeves and fix problems in a hands-on manner when needed


SALARY CONDITIONS

Salary and conditions according to OssKin's policy and candidate's experience.

This advertiser has chosen not to accept applicants from your region.
 

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