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78 Operations Analyst jobs in Canada

Operations Analyst

Bedford, Nova Scotia Leonardo DRS, Inc.

Posted 22 days ago

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Job Description

**DRS Pivotal Power, Inc.** is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for mission critical applications supporting all branches of the military in Canada, the US and many countries abroad. All products are designed and manufactured in house by our growing team of over 100 employees. DRS Pivotal Power is part of the Leonardo DRS Naval Electronics group and has currently over 30,000 fielded units boasting a field reliability of over 99%.
**Job Summary**
Reporting directly to the Director Operations, the Operations Analyst will be responsible to study, design, and implement methods and process improvements for both manufacturing and administrative departments. They will apply data analysis principles to help leverage data to help optimize operations, enhance efficiency and drive strategic decision-making. This role will be responsible for preparing plans, conducting support studies, and providing analysis or tests in the development of manufacturing operations.
**As an Operations Analyst, your main responsibilities will include (but are not limited to):**
+ Conduct studies and provide recommendations for improving efficiency and/or utilization of personnel, equipment, materials and utilities.
+ Identify, collect, and transform datasets into actionable insights using statistical techniques, machine learning models and predictive analytics.
+ Initiates cost reduction projects and assists with implementation, which may include capital equipment justification by determining cost vs. benefit and return on investment.
+ Design and implement predictive models and algorithms that deliver value for internal customers, support key stakeholders, and optimize operational performance.
+ Leads continuous improvement initiatives applying Lean Six Sigma concepts.
+ Build dashboards, visualizations, interfaces, and reports that effectively communicate complex analytical results to non-technical stakeholders.
+ Works with Production Management and IT personnel to develop and/or modify reporting systems to aid in financial planning and cost analysis with the objective of supporting productivity improvement.
+ Develops and maintains a direct labour standards database for production cost estimating, through time study and/or work sampling.
+ Develop and perform analytics related to supply chain and production planning.
+ Evaluate business forecasts and pinpoint any areas of vulnerability of company requirements.
+ Able to build and run queries from databases in order to develop and maintain regular weekly, monthly and quarterly reporting including building/maintenance of Business Intelligence dashboards and toolsMonitor Target Costs against Proposal Costs.
+ Works closely with Manufacturing Operations, Engineering, Quality Assurance (QA) and/or Information Technology (IT) to rollout and sustain process improvement changes.
+ Ability to manage, sort and provide insight from large data sets.
+ Ability to seek opportunities for cost savings and processes improvements through data analytics.
+ Maintain data integrity of ERP system and fix errors or omissions where required.
**What you require to be successful in the Role:**
+ 3 yr College diploma in Industrial Engineering Technology (University degree in Industrial Engineering preferred).
+ Minimum of 1 year of experience in a similar role within the manufacturing industry is required;
+ Advanced knowledge of Microsoft Excel, Microsoft BI and ERP systems;
+ Effective computer skills including, excel spreadsheets and database creation, maintenance and update;
+ Knowledge of Work measurement using Pre-Determined Time Standards, Time Study, Work Sampling.
+ Knowledge of Lean Six Sigma and SPC
+ Excellent communication skills (written and verbal);
+ Ability to display data effectively;
+ Good organization skills;
+ Effective customer service skills;
+ Demonstrated problem-solving skills;
+ Works well within a team.
**Benefits of working with DRS Pivotal Power**
+ A motivating team-based environment where your achievements matter
+ An opportunity to work on industry leading edge technology
+ Flexible work hours and a compressed work week to promote a healthy work/life balance
+ Possibility of a hybrid work schedule dependent on business requirements
+ Industry leading wellness program including:
+ Health, dental, and vision coverage available on first day of hire at no cost to the employee with access to virtual healthcare
+ Access to Employee and Family Assistance Program
+ Employee discounts at local gym facilities
+ Competitive compensation including:
+ Reimbursement for professional development initiatives and memberships plus access to free online learning resources
+ Registered Retirement Savings Plan with matching company contributions with access to com-plimentary financial planning
+ Maternity and Parental leave top-up
+ Vacation, personal days, sick leave, and additional company paid days off
DRS Pivotal Power Inc., a subsidiary of Leonardo DRS, is a leader in the development and manufacture of high reliability power conversion equipment for mission critical military applications. DRS Pivotal Power is part of the Naval Electronics Canada Group.
All applicants must fulfill requirements for Canadian security clearance.
Applicants requiring a disability related accommodation to participate in the recruitment process are to advise Human Resources. DRS Pivotal Power Inc. is an equal opportunity employer.
Applicants may apply to this position online at careers.
#DRSCanada
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Operations Analyst

Mississauga, Ontario Clutch Technologies Inc.

Posted today

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Job Description

Job Description

About Clutch

We're on a mission to reinvent how people buy, sell, and own cars. Are you game?

Clutch is Canada's largest buyer and seller of cars, offering a digital-first, hassle-free experience. Customers can browse thousands of cars online, have their chosen vehicle delivered right to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.

Looking to sell? We buy over $1 million worth of cars every day, providing a firm, AI-generated offer every 15 seconds—and when you sell to us, you get paid instantly, now that's Clutch.

Recognized four years running on The Globe & Mail's list of Canada's Top Growing Companies—and with back-to-back spots on Deloitte's Technology Fast 50™ and Fast 500™ —we're seeking curious, hard-working, and driven individuals to join our growing team.

Founded in 2017 and headquartered in Toronto, Clutch currently operates in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Our world-class investors include Altos Ventures, Canaan, FJ Labs, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the Role

We are looking for an Operations Analyst who is highly organized, detail-oriented, and execution-focused. This role is about getting things done: managing short sprint tasks, coordinating with vendors, preparing reporting and decks, and keeping projects moving.

What You'll Do

  • Task Execution: Manage short-cycle operational work, including case development, data analysis, and planning for production sprint projects.
  • Reporting & Analytics: Build and update dashboards/reports in Looker to support decision-making.
  • Documentation & Presentations: Create high-quality decks and materials in Google Slides for internal and external stakeholders.
  • Vendor Management: Coordinate with external vendors via calls and emails, track deliverables, and ensure commitments are met.
  • Cross-Functional Support: Work with internal teams across logistics, finance, supply chain, and support to keep operations flowing.
  • Follow-Up & Coordination: Track timelines, send reminders, and close loops on open tasks.

What You'll Need

  • 3+ years of experience in operations, coordination, or an analyst-type role.
  • Proficiency with Looker (reporting, dashboards, pulling insights).
  • Strong skills in Google Workspace (Docs, Sheets, Slides, Drive).
  • Experience in vendor communication and follow-up (comfortable making calls).
  • Strong written and verbal communication skills.
  • Highly organized and able to juggle multiple priorities in short sprint cycles.

Why You'll Love it at Clutch

  • Make an Impact: Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
  • Career Growth: Join a rapidly growing company with opportunities for leadership and professional development.
  • Great Team: Work alongside talented, driven, and collaborative colleagues who are passionate about what they do.
  • Competitive Compensation: Enjoy a strong compensation package, including salary, equity, and benefits.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email

This advertiser has chosen not to accept applicants from your region.

ITSM Operations Analyst

Winnipeg, Manitoba Amrize

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ITSM Operations Analyst
Requisition ID: 14530
Location:
Winnipeg, MB, CA, R2J 0S6
Pay Type:
Travel Requirement: 41-50%
**COMPANY OVERVIEW**
Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.
As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market.
Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build _your_ ambition.
Learn more at ( Winnipeg Mkt ACA MB
**Job Req ID:** 14530
Join our amazing team and contribute as a:
ITSM Operations Analyst
**ABOUT THE ROLE**
Under the general direction of the Head of IT Plant Operations, the ITSM Operations Analyst provides operational support in resolving end-user concerns and requests. This role is a Tier 2 and Tier 3 support service and acts as an escalation point for the Service Desk and Tier 1 support. This role also contributes to and leads IT and Business projects related to services such as Collaboration, Network, Endpoints, and Software.
**This is a six (6) month contract position.**
**WHAT YOU'LL ACCOMPLISH**
+ Resolve and respond to customer issues.
+ Act as a Tier 2 and Tier 3 escalation point for complex business system concerns and issues.
+ Actively engage in project assignments, including defining and leading project tasks to ensure adherence to budget, schedule, and scope.
+ Maintain, monitor, and administer related computing environments, including directories, systems software, applications software, and management tools.
+ Participate in the evaluation, design, and implementation of new systems that increase productivity or enhance overall business operations.
+ Lead customer training sessions on IT policies, directives, and processes, acting as a Subject
+ Matter Expert and Champion within the Business.
+ Collaborate with other Americas Digital Center and Global teams to deliver excellence to customers through projects or issue resolution.
+ Consistently meet assigned project deadlines in an agile and rapidly moving environment.
+ Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours.
**WHAT WE'RE LOOKING FOR**
**Education:** Bachelor's Degree or equivalent professional experience.
**Field of Study Preferred:** Computer Science, Engineering, or a related discipline with an IT focus.
**Required Work Experience:** 3-5 years in End User Support.
**Preferred Technical Skills:** Experience with Active Directory, Service Now (SNOW), and Microsoft SQL.
**Travel Requirements:** Locally up to 40%. A vehicle and driver's license are required.
**Additional Requirements:**
+ Ability to work decisively under a heavy workload, considering the criticality, urgency, and extended work hours required to ensure service availability.
+ High willingness to drive transformation and service improvement.
+ Ability to quickly adapt to and from single-person to team-working environments.
+ Highly self-motivated and directed.
+ Attention to detail.
+ Diverse capability for problem-solving, decision-making, and sound judgment.
+ Strong organizational and communications skills.
+ Highly professional demeanor with the ability to speak confidently, courteously, and credibly to all levels of management.
+ Work effectively in the face of ambiguity, shifting priorities, and rapid change while actively developing one's skills and capabilities.
+ Foster a business-focused environment, delivering exceptional customer service and anticipating future customer needs.
+ Effectively examine events, issues, and problems and generate optimal solutions in a timely manner.
+ Leads with a sense of collaboration and works effectively across the organization to achieve goals.
+ Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
**WHAT WE OFFER**
+ An inclusive and welcoming environment where everyone can be themselves.
+ A collaborative work culture in a supportive and team-oriented work environment.
+ Company-provided personal protective equipment ensuring your safety and comfort on the job.
.
**BUILDING INCLUSIVE WORKSPACES**
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
This advertiser has chosen not to accept applicants from your region.

Aggregates Operations Analyst

Calgary, Alberta Amrize

Posted 7 days ago

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Job Description

Aggregates Operations Analyst
Requisition ID: 14469
Location:
Calgary, AB, CA, T2B 0R5
Pay Type: Salary
**COMPANY OVERVIEW**
Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.
As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market.
Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build _your_ ambition.
Learn more at ( THE ROLE**
Reporting to the Operations Manager for the Southern Alberta Aggregate Division, the Aggregates Operations Analyst would provide operational, sales and technical resource support for the Southern Alberta Aggregates Team. This is a developmental role and an opportunity to gain widespread expertise within the Aggregates business with the ultimate goal of building a long-term career with Amrize.
This opportunity is part of Amrize's New Graduate Development Path (NGDP). As part of the NGDP two-year journey, new graduates are provided with opportunities to connect with other new grads, gain exposure to various aspects of the Amrize business, and embark on their own learning and development journey through e-learning and scheduled monthly Learning & Development sessions. The NGDP provides a head start for recently graduated individuals entering the workforce while fostering a strong sense of community within Amrize.
**WHAT YOU'LL ACCOMPLISH**
+ Provide technical support for all areas of the business including operations, sales and estimating, quality control, and project management
+ Assist area management in planning, coordinating and supervising production activities
+ Ensure accurate inventory control and production reporting by validating physical inventories and maintaining up-to-date data entry in SAP
+ Work closely with managers and foremen on pit and plant optimization
+ Participate and support foremen regarding safety and production tracking and targets
+ Participate in monthly meetings outlining improvement opportunities
+ Coordinate with sales, project managers, quality control personnel, and plant production on project details, scheduling, and problem resolution
+ Assisting to develop strategies and objectives for sales, pricing and profitability
+ Conduct plant, site, and structural inspections to ensure quality standards are met and to proactively identify and mitigate potential safety hazards.
+ Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
**WHAT WE'RE LOOKING FOR**
**Education:** University Degree / Technical Diploma
**Field of Study Preferred:** Engineering or Business
**Required Work Experience:** Up to 2 years experience in providing operational support
**Required Technical Skills:** MS Office, Google Suite
**Additional Requirements:**
+ Strong computer technical aptitude to learn new systems and programs
+ Ability to make rational decisions and resolve conflict
+ A team leader with excellent negotiation, communication and people skills
+ Strong written and verbal communication skills
+ Self-starter / Problem solver / Self-disciplined
+ Good presentation and interpersonal skills
+ Confidence to work independently, safely, and travel to remote gravel pits
+ On-site construction experience would be considered an asset
+ Knowledge of Geographic Information Systems (GIS) would be considered an asset
+ Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
**WHAT WE OFFER**
+ Flexible Health & Dental benefits coverage for you and your dependants
+ A generous Pension Plan designed to support you through various stages of your career and life
+ Access to voluntary programs like RRSP and TFSA for future financial planning
+ Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges
+ Easy access to mental health and well-being support
+ Service recognition awards to celebrate your contributions
+ Perks & discounts on a variety of products and services
+ Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities
+ Financial support for new parents beyond statutory benefits
+ An inclusive and welcoming environment where everyone can be themselves
+ A collaborative work culture in a supportive and team-oriented work environment
+ Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable
**_As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required._**
**BUILDING INCLUSIVE WORKSPACES**
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
This advertiser has chosen not to accept applicants from your region.

ITSM Operations Analyst

Edmonton, Alberta Amrize

Posted 7 days ago

Job Viewed

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Job Description

ITSM Operations Analyst
Requisition ID: 14534
Location:
Edmonton, AB, CA, T5J 2J1
Pay Type:
Travel Requirement: 41-50%
**COMPANY OVERVIEW**
Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.
As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market.
Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build _your_ ambition.
Learn more at ( Edmonton ACA AB
**Job Req ID:** 14534
Join our amazing team and contribute as a:
ITSM Operations Analyst
**ABOUT THE ROLE**
Under the general direction of the Head of IT Plant Operations, the ITSM Operations Analyst provides operational support in resolving end-user concerns and requests. This role is a Tier 2 and Tier 3 support service and acts as an escalation point for the Service Desk and Tier 1 support. This role also contributes to and leads IT and Business projects related to services such as Collaboration, Network, Endpoints, and Software.
**This is a six (6) month contract position.**
**WHAT YOU'LL ACCOMPLISH**
+ Resolve and respond to customer issues.
+ Act as a Tier 2 and Tier 3 escalation point for complex business system concerns and issues.
+ Actively engage in project assignments, including defining and leading project tasks to ensure adherence to budget, schedule, and scope.
+ Maintain, monitor, and administer related computing environments, including directories, systems software, applications software, and management tools.
+ Participate in the evaluation, design, and implementation of new systems that increase productivity or enhance overall business operations.
+ Lead customer training sessions on IT policies, directives, and processes, acting as a Subject
+ Matter Expert and Champion within the Business.
+ Collaborate with other Americas Digital Center and Global teams to deliver excellence to customers through projects or issue resolution.
+ Consistently meet assigned project deadlines in an agile and rapidly moving environment.
+ Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours.
**WHAT WE'RE LOOKING FOR**
+ **Education:** Bachelor's Degree or equivalent professional experience.
+ **Field of Study Preferred:** Computer Science, Engineering, or a related discipline with an IT focus.
+ **Required Work Experience:** 3-5 years in End User Support.
+ **Preferred Technical Skills:** Experience with Active Directory, Service Now (SNOW), and Microsoft SQL.
+ **Travel Requirements:** Locally up to 40%. A vehicle and driver's license are required.
**Additional Requirements:**
+ Ability to work decisively under a heavy workload, considering the criticality, urgency, and extended work hours required to ensure service availability.
+ High willingness to drive transformation and service improvement.
+ Ability to quickly adapt to and from single-person to team-working environments.
+ Highly self-motivated and directed.
+ Attention to detail.
+ Diverse capability for problem-solving, decision-making, and sound judgment.
+ Strong organizational and communications skills.
+ Highly professional demeanor with the ability to speak confidently, courteously, and credibly to all levels of management.
+ Work effectively in the face of ambiguity, shifting priorities, and rapid change while actively developing one's skills and capabilities.
+ Foster a business-focused environment, delivering exceptional customer service and anticipating future customer needs.
+ Effectively examine events, issues, and problems and generate optimal solutions in a timely manner.
+ Leads with a sense of collaboration and works effectively across the organization to achieve goals.
+ Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
**WHAT WE OFFER**
+ An inclusive and welcoming environment where everyone can be themselves.
+ A collaborative work culture in a supportive and team-oriented work environment.
+ Company-provided personal protective equipment ensuring your safety and comfort on the job.
.
**BUILDING INCLUSIVE WORKSPACES**
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
This advertiser has chosen not to accept applicants from your region.

Marketing Operations Analyst

Calgary, Alberta TEC Canada

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Salary:

We are seeking an innovative and detail-oriented Marketing Operations Analyst to serve as the architect of our revenue operations ecosystem. This role is critical to scaling our growth by building robust, data-driven systems that seamlessly connect marketing efforts to sales outcomes and optimize the entire revenue generation process. You'll be responsible for creating the operational foundation that enables both marketing and sales teams to deliver personalized, high-impact experiences to enterprise executives across Canada.

The ideal candidate thrives in a systematic environment, enjoys solving complex technical puzzles, and has a passion for using data to drive decision-making. You'll work at the intersection of marketing, sales, and technology to ensure our systems work flawlessly behind the scenes.

Key Responsibilities

Campaign Operations & Automation

  • Build sophisticated multi-touch drip campaigns that nurture prospects through complex, lengthy sales cycles
  • Design and implement advanced lead scoring models that accurately identify sales-ready prospects
  • Create dynamic workflows that automatically route leads based on company size, industry, geography, and engagement behavior
  • Optimize the critical marketing-to-sales handoff process to ensure no qualified leads fall through the cracks
  • Work closely with content, digital, and design teams to execute integrated campaigns


System Architecture & Integration

  • Design, build, and maintain a scalable HubSpot infrastructure that supports our growth trajectory from startup to enterprise-level operations
  • Architect and manage seamless bi-directional integration between HubSpot and Microsoft Dynamics, ensuring real-time data synchronization for both marketing and sales activities
  • Establish system governance protocols to maintain data integrity across all revenue operations platforms
  • Configure and maintain sales automation tools, including email sequences, task automation, and pipeline management

Process Development & Documentation

  • Develop comprehensive, standardized marketing and sales processes that reduce human error and increase team efficiency across the entire revenue cycle
  • Create automated sales workflows for follow-up sequences, proposal generation, and contract management
  • Create detailed process documentation and training materials for consistent execution across both marketing and sales teams
  • Design sales playbooks and methodologies that align with TEC's consultative selling approach


Performance Analytics & Creative Insight

  • Monitor and analyze comprehensive performance metrics across the entire revenue cycle, including campaign performance, lead conversion rates, sales velocity, win rates, and revenue attribution
  • Recommend campaign optimizations and set creative direction based on performance analytics
  • Conduct a deep-dive analysis on the complete customer journey from first touch to closed-won to identify optimization opportunities
  • Generate actionable insights and strategic recommendations that directly inform both marketing and sales strategy
  • Create executive-level dashboards that clearly communicate the complete revenue operations contribution

Data Quality & Governance

  • Conduct regular audits of pipeline data, contact records, and opportunity progression to maintain system performance
  • Create protocols for data collection, storage, and usage that comply with privacy regulations and support both marketing and sales activities

Required Qualifications

  • Bachelor's degree in Marketing, Business, Information Systems, or related field
  • 3-5 years of hands-on experience with HubSpot (Marketing Hub, Sales Hub, and Operations Hub)
  • Experience with HubSpot, Microsoft Dynamics, or similar CRM systems
  • Advanced proficiency in marketing automation platforms and workflow design
  • Strong analytical skills with experience in Google Analytics, data visualization tools, and Excel/Google Sheets
  • Demonstrated experience in B2B marketing and sales operations

Core Competencies

  • Systems Thinking: Ability to see the big picture while managing intricate technical details
  • Process Orientation: Natural inclination toward creating order, documentation, and repeatable systems
  • Quality Focus: Meticulous attention to detail with commitment to accuracy and precision
  • Communication Skills: Ability to translate technical concepts into business language for various stakeholders
  • Strategic Mindset: Understand how to utilize data to inform strategy and set creative direction
  • Knowledge of GDPR, CASL, and other privacy regulations
  • Experience with SQL, HTML/CSS, or other technical skills


Why Join TEC?

  • Be part of a culture built on respect and collaboration, where the well-being of every employee is prioritized.
  • Benefit from our flex day policy, giving you the freedom to take time off when it matters most.
  • Enjoy a robust benefits package, including an annual health allowance to support your wellness journey.
  • Clear career progression and continuous opportunities for professional growth and advancement within the company.
  • Secure your future with our competitive RRSP matching program.
  • Work with influential Canadian business leaders, contributing to the success of Canadian business.
  • We provide a thorough onboarding process designed to set you up for success, with continuous support and resources to help you thrive in your role and grow within the company.


We look for candidates who.

  • Express our core values: Growth, Caring, Challenge, Trust.
  • Come with solutions.
  • Communicate boldly and authentically.
  • Own their impact.
  • Champion: Self, Family, Job.
  • Are humble and kind.
  • Believe their team is better together.
  • Do the best they can until they know better, then do better.

TEC Canada Overview

TEC Canada is a member-based peer advisory community of over 1900 chief executives, entrepreneurs and business owners from across Canada. We have a 39-year track record of helping leaders achieve personal transformation, leadership excellence and enterprise success through the power of confidential peer group meetings, one-to-one executive coaching, business thought leadership and a global network of over 48,000 business leaders. Led by a professionally trained Chair, members participate in a confidential group, meeting regularly to interact with business experts and draw on the first-hand experience of their peers, exchanging direct, honest feedback to hold one another accountable and advocate success.


This advertiser has chosen not to accept applicants from your region.
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  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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