314 Operations Director jobs in Canada
Operations Director
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Energize your career in the Arctic!
Find your next exciting adventure in the Canadian Arctic! Join our team of highly motivated and experienced industry professionals as we provide safe, reliable, and affordable power across Nunavut.
Working in Nunavut
Nunavut is Canada's newest and largest territory and has the fastest growing economy in the country. With breathtaking landscapes and amazing adventure opportunities, you will find excitement not only in your career, but in your free time as well. If the thought of dog sledding, snowmobiling, kayaking, ice fishing, or exploring a rich culture filled with distinct artwork and music sounds enticing, Nunavut is the place for you.
Qulliq Energy Corporation
Qulliq Energy Corporation (QEC) is entrusted to provide safe, reliable power to all customers in Nunavut. Owned by the Government of Nunavut and operated as an arms-length territorial corporation, QEC is the sole provider of electricity and district heating in Nunavut. In comparison to other utilities in Canada, QEC faces unique challenges as it operates 25 stand-alone diesel power generation facilities and distribution systems located in each of the territory's communities.
QEC-25-043 Director, Operations
Iqaluit, Nunavut
Based out of Iqaluit, Nunavut and reporting to Vice-President Operations and Engineering, the on-site Director, Operations provides strategic leadership to the Operations department. The position aligns the department with Qulliq Energy Corporation's strategic goals and objectives, participates in the Senior Management Committee, develops departmental budgets, oversees daily operations, ensures continuous process and policy improvements and oversees special projects.
Duties and Responsibilities:
- Leads the maintenance and operation of all power generation assets within the territory. This includes providing leadership to the department, ensuring maximum operational efficiency, acting as a corporate liaison to public authorities and officials, and ensuring the corporation is compliant with health, safety and environmental regulations.
- Partners with the Manager, Maintenance in the research, development, and execution of pro-active and progressive plant maintenance programs to reduce machine failures and outages.
- Creates Capital Investment plans that will lead to improvements in efficiency, effectiveness, reduced cost, and greater reliability of equipment and electricity generation.
- Seeks out industry knowledge and ensures that best practice considerations are included in the overall strategic plan where possible.
- Develops and maintains positive relationships with community leaders to ensure community concerns are addressed
- Ensures transparency of operational business initiatives, programs and projects.
- Promotes a culture of respect, equity, inclusion, and innovation.
- Supports and contributes to Inuit Employment Planning (IEP) for the Operations team.
- Ensures staff understand and exemplify Inuit Societal Values, Inuit Qaujimatuqangit in their work.
Required Qualifications Include:
- Bachelor's degree in engineering or a directly related field.
- A minimum of 10 years of progressive experience in an operations role within the utilities industry, five years of which must be in management or senior level role supervising direct reports.
- Acceptable equivalences include Diploma in Engineering Technology or Bachelor's in Business Management paired with 15 years progressive industry experience.
- Demonstrable experience working with Board of Directors, Senior Managers, and internal and external stakeholders.
- Recent and demonstrable experience in initiating business proposals, business cases, and producing cost justifications, budgeting, forecasting and capital planning projects.
Assets:
- Master's degree in closely relevant fields mentioned above, an asset.
- Professional Designation in Engineering or a closely relevant field, an asset.
This is position of trust and as such, the successful candidate must be willing to submit and pass a criminal records check and provide a Driver's Abstract.
We offer a competitive starting salary range of $194,572.92 - $41,330.57 plus a northern living allowance of 16,008.00 per annum, a comprehensive benefits package including a defined benefit pension program and subsidized housing. This position is not included in the Nunavut Employees Union.
Preference will be given to Nunavut Inuit.
Application deadline: October 10, 2025.
Applications for this competition may be included in an Eligibility list to be considered for future employment opportunities with QEC.
We thank all applicants for their interest however, only those selected for further consideration will be contacted.
This is position of trust and as such, the successful candidate must be willing to submit and pass a criminal records check and provide a Driver's Abstract.
Commercial Operations Director, Canada
Posted 21 days ago
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We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Make Your Mark at Prysmian! ( Head of Product Management - Commercial Operations leads the strategic management and optimization of our product portfolio within the Canadian market. This pivotal role drives profitability, operational efficiency, and business growth by leading a team of Product Managers, fostering a culture of high performance, and ensuring alignment between commercial strategies and operational capabilities. The Head of Product Management will possess a deep understanding of market dynamics, champion proactive problem-solving, and collaborate cross-functionally to achieve business objectives.
**Key Responsibilities**
**Strategic Leadership & Team Management:**
+ Lead, mentor, and develop a team of Product Managers, fostering a culture of empowerment, accountability, and proactive problem-solving.
+ Oversee the management of all Product Channels, ensuring strategic alignment with overall business goals.
+ Build a high-performing team through effective talent selection, training, and performance management.
**Product Portfolio & Commercial Strategy:**
+ Drive the development and execution of comprehensive product strategies to maximize market penetration, sales growth, and profitability.
+ Oversee the analysis of demand, ensuring alignment with operational capacity and proactively addressing any structural limitations.
+ Collaborate with Operations to ensure seamless integration of product strategies with production and supply chain capabilities.
+ Develop and implement strategies to manage order intake in accordance with internal capacity constraints.
**Performance Management & Analysis:**
+ Lead regular performance reviews, analyzing key metrics (e.g., volume, contribution margin) to identify trends, opportunities, and areas for improvement.
+ Support strategic analyses, including market assessments, budget planning, and business case development, internal organizational reviews Co
+ Maintain a comprehensive understanding of the competitive landscape, market trends, and relevant regulatory factors.
**Process Excellence & Project Leadership:**
+ Establish and maintain robust processes and routines to monitor key business objectives, service levels, and operational performance.
+ Lead and coordinate special projects aimed at enhancing service, profitability, or market expansion.
+ Ensure the execution of key business activities and system updates.
**Cross-Functional Collaboration:**
+ Partner with Operations, Logistics, Procurement, Finance, and Commercial teams to ensure alignment and achieve shared business goals.
+ Seek customer-focused insights from the Sales Team to adjust product development and product management strategy
**Key Qualifications**
+ Bachelor's degree in business, engineering, supply chain management, or a related field (MBA preferred).
+ Significant experience (15+ years) in product management, commercial operations, or a related field, with a proven track record of leadership.
+ Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable plans.
+ Demonstrated ability to lead and develop high-performing teams.
+ Excellent communication, collaboration, and influencing skills.
+ Experience with ERP systems (SAP preferred) and data analysis tools.
+ Deep understanding of supply chain principles and operational processes.
+ Proven ability to foster a culture of ownership, accountability, and proactive problem-solving.
+ Experience with Project Management definition, implementation and delivery
_Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are._
_All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business._
_Visit our DE&I Page ( to_ _learn more about Prysmian's commitments._
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.
Prysmian is a global cabling solutions provider **leading the energy transition and digital transformation** . By leveraging its wide geographical footprint and extensive product range, its track record of **technological leadership and innovation** , and a **strong customer base** , the company is well-placed to capitalise on its **leading positions** and win in new, growing markets. Prysmian's business strategy perfectly matches key market drivers by developing **resilient** , **high-performing** , **sustainable** and **innovative** cable solutions in the segments of **Transmission, Power Grid, Electrification and Digital Solutions** . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over 15 billion in 2023.
Account Operations Director - Toronto office
Posted 21 days ago
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Job ID
Posted
03-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Executive Management, Facilities Management
Location(s)
Toronto - Ontario - Canada
**About the Role:**
As the Account Operations Director - Centre of Excellence at CBRE, you will play a pivotal leadership role in driving operational excellence across global client services. This includes strategic oversight of Asset Management, Sustainability, Health & Safety, Procurement, and the Global Help Desk.
You will act as a trusted advisor to our client, delivering innovative, forward-thinking solutions that support long-term business objectives. By setting a high standard of service delivery and operational performance, you will empower account teams to consistently exceed expectations.
This strategic leadership role positions you at the heart of CBRE's commitment to delivering world-class solutions. You will collaborate closely with our global client to shape and execute long-term strategies, elevate service delivery standards, and foster a culture of continuous improvement across the account. Your impact will help define what operational excellence looks like at CBRE.
**What You'll Do:**
-Provide formal supervision to Service Line Leads. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
-Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
-Execute operational strategies, ensuring efficient and effective Global operations.
-Build client relationships and become a key business partners to put in place initiatives and initiate process improvements.
-Partner with regional leadership to develop and implement strategies that optimize operational performance and support the business.
-Manage client services support activities to drive the productivity and continuous improvement.
-Direct the business operations activities Globally. Develop partnerships with internal stakeholders.
-Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
-Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
-Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
-Significantly improves and changes existing methods, processes, and standards within job discipline.
**What You'll Need:**
-Bachelor's Degree preferred with 8-12 years of relevant experience in facilities operations management - Support functions.
-Global experience preferred.
-In lieu of a degree, a combination of experience and education will be considered.
-Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
-Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
-Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
-In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
-Expert organizational skills and an advanced inquisitive mindset.
-Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Disclaimers**
Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.
**Equal Employment Opportunity Statement:** CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at Via telephone at (Canada) and (U.S.)
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Director, Business Operations & Strategy (Marketplace Growth)
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You could work anywhere. Why us?
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $T market size).
Work closely with brilliant leaders and teammates from companies like McKinsey, BCG, Bain, Nvidia, NerdWallet, Lemonade, GEICO, a16z, Amazon, etc.
Disrupt a massive market and take us to a 10B business in the next few years.
Be immersed in a talent-dense environment and greatly accelerate your career growth
About the opportunity:
Jerry.ai is looking for a Director, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $1 B business. In this high-visibility role, you'll report directly to our VP of Insurance Operations, and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale.
Jerry.ai is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T ma ket in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $2 0MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Preferred experience:
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc)
7+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred)
Track record of hiring and managing high-performing teams
Who you are:
You have a structured framework for problem-solving and live by first principles
You are comfortable communicating with audiences varying from technical stakeholders, business partners, to the company’s C-suite
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million i financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
Compensation Range: $1 0K - 230K
Director, Operations
Posted today
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Job Description
On behalf of our West GTA client, TreowGroup is seeking a Director, Operations.
Are you ready to scale what’s working—and streamline for what’s ahead?
Our client is a national leader in marketing solutions that help businesses reach their customers more effectively through data-driven campaigns, creative design, and integrated fulfillment.
As they continue to grow and digitize, they’re seeking a Director of Operations who can bring discipline to complexity—someone who excels in Process Optimization & Efficiency, Supply Chain Management, Capacity Planning, Resource and Inventory, Quality Assurance & Control, and Drives Cost Control & Waste Reduction.
This leader will connect strategy to execution, aligning people, systems, and processes to deliver exceptional client experiences from order through to production, fulfillment, and post-delivery service.
What You’ll Do
Strategic & Operational Leadership
- Partner with the CEO, COO, and leadership team to translate business strategy into operational excellence through clear KPIs, OKRs, and performance dashboards.
- Develop and execute the long-term operational roadmap to support automation, scale, and continuous improvement.
- Oversee the end-to-end customer lifecycle: order management, account service, creative/graphics, production, fulfillment, and post-delivery support.
- Ensure every stage—creative, logistics, and client-facing—is aligned for consistency, quality, and on-time delivery.
- Build processes that integrate quality assurance & control and feedback loops for continuous enhancement.
- Implement structured execution frameworks that enhance process optimization & efficiency across production, fulfillment, and client service.
- Lead capacity planning, resource and inventory management to balance throughput, cost, and service levels.
- Apply Lean, 5S, and other continuous improvement tools to drive cost control & waste reduction.
Build a Data-Driven Culture
- Establish metrics that track operational performance across all touchpoints.
- Lead execution cadences (daily huddles, scorecards, quarterly reviews) to embed accountability and transparency.
- Collaborate with IT to enhance ERP, CRM, and business intelligence systems, ensuring real-time visibility across the workflow.
- Champion technology adoption that improves tracking, efficiency, and customer experience.
- Manage operational budgets, forecasting, and margin optimization initiatives.
- Identify cost efficiencies and align operational execution with profitability targets.
- Coach and empower leaders across creative, production, fulfillment, and client service functions.
- Partner with People & Culture to strengthen succession, leadership development, and bench strength.
What You Bring
- 5+ years of operations leadership in fast-paced, customer-centric environments.
- Post-secondary degree in business, operations management, or a related discipline; MBA an asset.
- Demonstrated success scaling mid-sized businesses ($25M–$100M+) through process, systems, and team alignment.
- Proven understanding of the full customer journey: order management, creative/graphics workflow, production, logistics, and client service.
- Experience in marketing production, print, direct mail, e-commerce fulfillment, promotional products, or creative services industries strongly preferred.
- Strong background in tech-enabled operations (ERP, CRM, dashboards, BI tools).
- Training in Lean, Six Sigma, PMP, or process optimization is an asset.
- Hands-on, collaborative leadership style—comfortable engaging both frontline teams and senior management.
- Familiarity with structured operating models such as EOS is an advantage.
You’re Likely a Fit If You Are
- A Player-Coach : Strategic when needed, hands-on most often.
- Humble, Hungry, Smart : Leading with curiosity, grit, and emotional intelligence.
- A Systems Thinker : Focused on root causes and scalable solutions.
- Execution Obsessed : Translating vision into action with accountability to results.
- A Collaborative Partner : Able to influence cross-functionally without ego.
- Digitally Fluent : Bringing modern operational thinking, AI tools, and frameworks.
Ideal Backgrounds
If you’ve led operations in direct mail, commercial printing, marketing production, creative agencies, e-commerce fulfillment, or promotional product companies, this role may be a great fit. Conversely, this is not a traditional manufacturing or pure logistics role —success here depends on understanding the flow of customer orders, creative work, and fulfillment in a service-driven environment.
Treowgroup Recruitment , as well as our client, is an equal-opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.
IND2
Business Operations Associate
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Job Description
What we’re looking for
We’re looking for a resourceful and driven Operations Associate to support and grow with our fast-paced start-up. In this role, you’ll work closely with the Head of Operations and cross-functional teams to help us launch new products, improve internal processes, and deliver the best experience to our customers.
You’ll be at the heart of Phoenix’s growing team, working on projects that touch multiple areas of the business—from product launches to customer experience to data analysis. If you’re an organized problem solver with strong communication skills and a passion for building, this role is for you.
Responsibilities
Supporting New Product Launches and Initiatives:
Assist with the launch of new men’s health products and revenue-generating initiatives.
Collaborate across operations, marketing, and engineering teams to ensure smooth rollouts.
Support coordination of product approvals and compliance requirements.
Optimizing Operations:
Help identify opportunities to improve efficiency across existing processes and business units.
Work with the operations team to implement scalable solutions.
Analytics and Problem Solving:
Use Excel (and, ideally, SQL) to analyze customer and product data to generate insights.
Conduct research and support problem-solving efforts with both qualitative and quantitative analysis.
Project Support:
Help build and track project plans, timelines, and budgets for ongoing initiatives.
Keep teams aligned and ensure deliverables are met on time.
Skills we are looking for
Experience: 2–4 years of experience in operations, business analysis, consulting, start-ups, or related fields. Experience in health tech is a plus.
Problem-Solving: Ability to bring structure to ambiguity, identify issues, and propose clear solutions.
Collaboration & Communication: Strong interpersonal and written communication skills. Comfortable working with cross-functional teams.
Analytical Skills: Proficient in Excel; familiarity with SQL or other analytics tools is a bonus.
Organization: Strong attention to detail, with the ability to prioritize tasks and manage time effectively.
Proactive & Action-Oriented: Takes initiative, follows through on projects, and thrives in a fast-paced environment.
Impact & autonomy. You’ll work directly with passionate, experienced leaders who understand the ups-and-downs of the business and you'll have a real opportunity to shape the future at Phoenix
Rewarding Mission. We're delivering the best healthcare experience to Canadians across the country
Collaborative Culture. We are a growing elite team in Downtown Toronto. We love the tight feedback loop of working together in the office. If you've missed that in-person office experience, and love sharing strongly held opinions of the best lunch spot nearby, this is the role for you
Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.
Thank you for your interest in joining the Phoenix team! While we are lucky to attract a high level of interest in each of our roles, only candidates selected for an interview will be contacted.
Associate, Business Operations
Posted today
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Job Description
You could work anywhere. Why us?
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $T market size)
Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better)
Disrupt a massive market and take us to a 10B business in the next few years
Be immersed in a talent-dense environment and greatly accelerate your career growth
About the opportunity:
Jerry is looking for a Business Operations Associate to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $1 B business. As a Business Operations Associate, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T ma ket in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $2 0MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Here's what an ex-Bain teammate has to say about joining Jerry:
“I’ve really enjoyed my time at Jerry. From day one, I’ve owned complex, high-impact problems and have the opportunity to apply structured thinking, deep customer research, and analytics to drive real results.
The Data Science & BizOps team is incredibly versatile, and there are no rigid rules on ownership. If you have a strong, data-backed hypothesis, you are given the resources needed to drive projects from start to finish—but what really sets Jerry apart is the talent density. Working with exceptionally sharp, driven teammates has accelerated my growth and made the experience deeply rewarding.”
How you will make an impact:
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
Identify opportunities to automate manual processes and optimize operational efficiency
Preferred experience:
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
1+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations
High level of comfort with SQL and/or running complex data analysis
Who you are:
You have a framework for problem solving and live by first principles
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
Compensation Range: $1 0K - 130K
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Business Operations Specialist
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At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM , 2023 Ventana Research Revenue Performance Management (RPM) Value Index , Gartner Peer Insights , 2024 Gartner SPM Market Guide , and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent:
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
Join us at Varicent—where your talent and ambition meet limitless opportunities for success!
Are you passionate about driving operational excellence and enabling leadership teams to focus on what truly matters? Varicent is seeking a Business Operations Specialist to help power our operating model and elevate how we work across the organization.
In this high-impact role, you will coordinate company cadences, support data-driven decision-making, and bring structure, alignment, and visibility through the Value Agenda and Ops Council. You will also lead select process improvement initiatives, ensuring seamless collaboration and operational efficiency across teams.
WHAT WILL YOU DO:
- Leadership Cadences
- Own the coordination of Town Hall content : gather inputs, shape agendas, and manage flawless execution.
- Support RTB and GTB forums: prepare agendas, integrate dashboards, track actions, and ensure timely follow-up.
- Continuously refine formats and templates to maximize engagement and impact.
- OKRs & Operating Rhythm
- Support ongoing OKR alignment and refinement across functions.
- Monitor progress and drive accountability across leadership forums.
- Process Improvement & Projects
- Identify opportunities to simplify cross-functional processes.
- Lead select process improvement initiatives end-to-end.
- Surface risks, blockers, and alignment needs in Ops Council discussions.
- Value Agenda & Efficiency
- Provide operational support for Value Agenda tables.
- Track progress and report results to leadership stakeholders.
- Data-Driven Decision-Making
- Partner with BI/Analytics teams to prepare actionable dashboards for leadership forums.
- Help embed a data-first culture to inform strategic decisions.
WHAT YOU WILL BRING:
- 5–8 years in business operations, program management, or analytics-driven roles.
- Proven ability to design and run leadership forums and cross-functional processes.
- Strong data orientation; skilled at translating insights into decisions.
- Exceptional communication and collaboration skills with the ability to influence without authority.
- Comfortable thriving in fast-moving, dynamic, and ambiguous environments.
- Bachelor's degree in Business, Operations, or related field preferred.
SUCCES OUTCOMES:
1–3 Months (Onboarding & Quick Wins)
- Learn and navigate Varicent's operating model, leadership cadences, and forums.
- Establish a recurring schedule of Town Hall topics, rotating hosts, and alignment to business objectives.
- Successfully run at least one Town Hall and provide operational support for RTB/GTB forums.
- Enter and update data to support ongoing leadership meetings, ensuring accuracy and follow-through.
4–6 Months (Operational Excellence)
- Lead at least one special project or tiger team initiative with a clear project plan, milestones, and outcomes.
- Build baseline dashboards for Value Agenda teams (using tools like Replit or Loveable) in partnership with team leads, and provide regular updates.
- Refine and execute on Town Hall, RTB, and GTB formats to enhance strategic focus and execution follow-through.
- Partner with team leads to embed dashboard reviews and updates into the operating rhythm.
7+ Months (Strategic Impact)
- Fully own leadership cadences (Town Hall, RTB, GTB) to ensure seamless execution and outcome-driven discussions.
- Drive measurable efficiency gains by leading tiger teams and cross-functional projects that resolve systemic challenges.
- Ensure Value Agenda outcomes, OKRs, and dashboards are tightly integrated into operating rhythms, providing real-time visibility for leadership.
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email
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