178 Operations Expert jobs in Canada

Job Description

Salary:

Job Summary

The Belleville Senators, the AHL affiliate of the Ottawa Senators, is looking for a Business Operations Coordinator. The Business Operations Coordinator is responsible for all business operations support including event, box office and retail operations. This will include cash management and as related analysis and reporting as per the Manager of Business Operations.

Essential Duties & Responsibilities

• Gameday day operations management with internal (ushers, FT staff) and external (security, police, first responders) stakeholders.
• A focus on customer service and ensuring the best guest experience possible.
• Assist with ticket operations including building, updating, monitoring tickets in Ticketmaster and Archtics; will also help to manage staff in box office and assist as needed with game day box office needs
• Assist with retail operations including retail store, online and in game along with retail inventory reporting and updating
• Cash Management (including Bank Deposits) for entire organization including but not limited to; Merchandise, Box Office, In game activations.
• Payroll and scheduling for all part time staff (merchandise, operations, box office, game day)

Other

• Willingness to work some evening and weekends (for games and other events) as required
• Other Duties as required

Job Requirements

• Customer service experience.
• Experience in retail or inventory management considered an asset
• Experience managing staff considered an asset
• Knowledge of banking, expense/invoice processing
• Strong Excel skills
• Ability to take initiative and work independently
• Able to work under pressure and meet deadlines
• Effective interpersonal, and oral communication skills
• Excellent attention to detail
• Strong organizational skills
• Has potential to grow and assume more responsibility as position develops
• Team player

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

Job Description

Business Operations Supervisor

Location: United Kingdom (Fully Remote)

Employment Type: Independent Contractor / Self-Employed

About the Role

We are seeking motivated, self-directed professionals to support and promote personal development programmes via digital platforms. This fully remote position is ideal for individuals passionate about mindset, performance, and personal growth who value flexible and autonomous work arrangements.

Key Responsibilities

• Engage with individuals interested in personal growth resources
• Provide clear guidance on available programmes
• Manage outreach, follow-ups, and scheduling using digital tools
• Participate in ongoing training to stay aligned with programme updates

What We Offer

• Flexible work schedule from any location
• Comprehensive training and ongoing mentorship
• Access to a supportive community focused on growth
• Performance-based compensation

Ideal Candidate

• Genuine passion for personal development
• Professional and confident communicator
• Well-organized and self-motivated
• Open to learning and adapting to new digital platforms

Additional Information

• Contract role with performance-based pay
• Leads are inbound or warm - no cold calling or pressure tactics
• Not a salaried or hourly role - best suited for independent professionals

How to Apply

If you are eager to contribute meaningfully to personal development and prefer autonomous work, please express your interest to learn more.

Job Description

Salary:

BUSINESS OPERATIONS COACH - PAINTING

• Do you have a track record of building a successful painting business or growing a strong division within a large painting company?
• Does the idea of turning your operational experience into powerful guidance for other business leaders excite you?
• Are you the kind of painting leader who understands how to scale operations while maintaining quality standards and a strong team culture?
• Are you energized by deep conversations, big goals, and the "aha" moments that follow?
• Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?
• Have you been looking to knowledge share and support a community of like minded driven, business owners?
• Are you passionate about leading, inspiring, and empowering high performers?
• Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of jobsite performance?

ABOUT BREAKTHROUGH ACADEMY

Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level.

Our proprietary training program brings systemization to a contracting companys operations, develops an entrepreneurs core business skills, and holds accountability to goals along a clear business plan.

Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.

This is where you come in.

THIS IS FOR YOU IF:

• You have a natural ability to lead, influence, empower and hold people accountable
• You come alive when you're guiding others toward clarity, confidence, and results
• You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
• You gravitate towards a consultative approach and know when to use other leadership skills to influence change
• You have a proven track record of strategic planning, financial management and executing to surpass targets
• You have the ability to connect with senior leaders and build trust quickly
• You have a genuine desire to help people shine and be their best
• You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
• Youre incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
• You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
• You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
• You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information

IN THE ROLE, YOU WILL BE:

• Working closely with high-performing entrepreneurs (Members) to take their business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
• Utilizing the Contractor Growth Method and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
• Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
• Coaching business owners in one-on-one meetings to drive results and develop their leadership capabilities by keeping Members focused, aligned, and making progress toward their big goals
• Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
• Coaching around production rate knowledge, seasonality and scaling up or down with the changing seasons
• Supporting Members in understanding material and vendor Management like paint pricing, supplier relationships, and how material choices impact profitability
• Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
• Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
• Launching new Members with impactful, energizing onboarding meetings
• Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
• Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
• Attending and facilitating epic moments during our annual flagship event, the Winter Summit
• Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program

EXPERIENCE REQUIRED

• 5+ years experience in an operations leadership role, or as an owner, within a successful residential/commercial painting business of $3M-20M in annual revenue
  -OR-
• 5+ years experience in managing project scopes, operations and budgets of $5M-40M within a larger painting company
• 5+ years experience directly managing large cross-functional teams
• Proven experience in building and leading management teams
• Extensive experience working with and implementing systems and standardized processes in a business
• Experience working with a large volume of small to medium sized jobs, involving multiple crews
• Experience drafting a large number of new and recurring contracts
• Proven acumen in core business skillsets: financial management, recruitment, staff training, sales, strategic planning
• Ability to present information engagingly in a digital facilitation environment

Nice to Have:

• Proven ability to lead engaging large group facilitations; public speaking

THE BENEFITS

• An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
• Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
• Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
• Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.

• Enjoy the flexibility of working within a team that embraces remote work opportunities.
• Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
• Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!

If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why youd be a great fit for our team!

We thank you for your time and interest. We will reach out directly to shortlisted applicants.

Job Description

The Program Manager, Business Operations, oversees the business and financial affairs of the Scarborough Charter Secretariat, including financial resources, budgeting, purchasing, and personnel support, to advance the objectives of the Scarborough Charter and the key priorities of the Inter-Institutional Forum membership. The incumbent is responsible for ensuring the smooth operation of the core Secretariat functions, interpret and apply relevant policies, lead special projects as assigned, and contribute to other significant business and strategic planning initiatives of the Secretariat.

Reporting to the Executive Director, some of the key functions of the Program Manager include:

•    Coordinate the daily business and financial operations of the Secretariat, which include managing budgets, tracking expenses, preparing reports, and ensuring compliance with relevant policies and regulations

•    Oversee business operations, manage resources, and implement business practices, including monitoring, forecasting, and reporting against approved operating budgets

•    Build relationships with the Inter-Institutional Forum (Charter’s signatory members) across the country, specific to the administration of the annual membership dues, invoice management, and accounts reconciliation

•    Lead the purchasing and processing of goods and services at the Secretariat, ensure proper inventory management, and adhere to applicable procurement policies and procedures

•    Support the Scarborough Charter’s auditor regarding accounts review, internal controls, transactions, enterprise risk management, and other related requirements, in support of the annual audited financial statement process

•    Support the payroll system and staff expense claims, giving strong attention to details, due diligence, and excellence in business operations

•    Embody the professional practice of reporting and analysis, including preparation of reports, analyzing data, and providing useful insights to staff, Forum members, and Board leadership

•    Manage relationships with funders and other key partners, including presentation and providing relevant financial data and metrics to support new business cases and funding opportunities

•    Lead special projects relating to the business operations of the Secretariat, as determined by the Executive Director based on business needs and/or as directed by the Board of Directors

•    Support personnel planning, recruitment, and management, as determined and applicable  

•    Perform other related duties as assigned.

Your Qualifications and Experiences  

·    A degree or diploma in relevant fields, such as Business, Accounting, Mathematics, Statistics, Data Analysis, Project Management, Sciences, Engineering, or a related field

·    Working knowledge of business operations, such as accounting, finance, procurement, risk management, continuous improvement, and related policies and procedures

·    Professional designations and certifications in relevant areas (or working towards them), such as CMA, CRM, CBAP, PMP, LSSBB, etc, would be considered a strong asset

·    Demonstrated understanding of equity, diversity, inclusion and anti-racism issues, especially within sectors such as education, public service or community organizations, would be considered an asset

·    Experience in presenting business cases and/or reports with data components, at formal settings such as boards, committees, agencies, senior management, and related tables  

·    Excellent interpersonal and time management skills, including the ability to be creative, diplomatic, think logically, follow applicable organizational policies, and work independently and as part of a team

·    Please Note: Equivalencies to experiences and qualifications will be considered. Applicants are encouraged to provide information which may demonstrate equivalencies.

What We Offer and Working Requirements

·    A respectful, inclusive, collaborative, supportive, innovative and results-driven work environment, where you will be part of a new team driving change and creativity in support of the higher education sector

·    Physical work location is based in Ottawa (Carleton University), with room for hybrid work environment (meaning 3 days at the physical office, and 2 days from home office. Please note that this is not a fully remote position)

·    Vacation, pension plan, and extended health insurance and benefits based on individual staff needs and requirements

·    Salary is $75,000 - $85,000, with annual cost of living increments as operationally determined.

·    Expected start date is October 2025.

Launched in 2021 by a community of Canadian colleges and universities, the Scarborough Charter on Anti-Black Racism and Black Inclusion in Canadian Higher Education is more than an agreement among member institutions. It is a unifying and concrete undertaking to redress systems and structures of inequity, discrimination, marginalization, and exclusion in the higher education sector that disproportionately affect Black faculty, staff, students and visitors in the academy and their communities. The Scarborough Charter serves as a guide for concerted and principled action for enabling a more inclusive higher education sector and society in Canada and beyond. The Scarborough Charter was incorporated as a Canadian non-profit organization in April 2025 and is based in Ottawa, with currently 59 signatory members across Canada (51 universities and eight colleges).

Launched in 2021 by a community of Canadian colleges and universities, the Scarborough Charter on Anti-Black Racism and Black Inclusion in Canadian Higher Education is more than an agreement among member institutions. It is a unifying and concrete undertaking to redress systems and structures of inequity, discrimination, marginalization, and exclusion in the higher education sector that disproportionately affect Black faculty, staff, students and visitors in the academy and their communities. The Scarborough Charter serves as a guide for concerted and principled action for enabling a more inclusive higher education sector and society in Canada and beyond. The Scarborough Charter was incorporated as a Canadian non-profit organization in April 2025 and is based in Ottawa, with currently 59 signatory members across Canada (51 universities and eight colleges).

Job Description

Salary:

BUSINESS OPERATIONS COACH - ROOFING

• Do you have a track record of building a successful roofing business or growing a strong division within a roofing company?
• Does the idea of turning your operational experience into powerful guidance for
  other business leaders excite you?
• Have you been the one whos kept the crew moving, through rain, snow, and stacks of shingles, when others might have called it a day?
• Are you energized by deep conversations, big goals, and the "aha" moments that follow?
• Do you get fired up helping entrepreneurs set bold goals
  and
  build the systems to reach them?
• Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?
• Have you been looking to knowledge share and support a community of like minded driven, business owners?
• Are you passionate about leading, inspiring, and empowering high performers?
• Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of jobsite performance?

ABOUT BREAKTHROUGH ACADEMY

Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level.

Our proprietary training program brings systemization to a contracting companys operations, develops an entrepreneurs core business skills, and holds accountability to goals along a clear business plan.

Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.

This is where you come in.

THIS IS FOR YOU IF:

• You have a natural ability to lead, influence, empower and hold people accountable
• You come alive when you're guiding others toward clarity, confidence, and results
• You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
• You gravitate towards a consultative approach and know when to use other leadership skills to influence change
• You have a proven track record of strategic planning, financial management and executing to surpass targets
• You have the ability to connect with senior leaders and build trust quickly
• You have a genuine desire to help people shine and be their best
• You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
• Youre incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
• You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
• You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
• You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information

IN THE ROLE, YOU WILL BE:

• Working closely with high-performing entrepreneurs (Members) to take their roofing business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
• Utilizing the Contractor Growth Method and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
• Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
• Coaching business owners in one-on-one meetings to drive results and develop their leadership capabilities by keeping Members focused, aligned, and making progress toward their big goals
• Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
• Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
• Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
• Launching new Members with impactful, energizing onboarding meetings
• Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
• Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
• Attending and facilitating epic moments during our annual flagship event, the Winter Summit
• Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program.
  
  

EXPERIENCE REQUIRED

• 5+ years experience in an operations leadership role, or as an owner, within a successful roofing business of $3M-20M in annual revenue
  -OR-
• 5+ years experience in managing project scopes, operations and budgets of $M-40M within a larger roofing company that operated
• 5+ years experience directly building and managing large cross-functional teams
• Experience working with job sizes from 1,000 to 100,000+ across various roofing business models
• Strong understanding of safety and compliance standards around in house labour and subcontractors
• Proven experience leading and retaining a seasonal workforce and large crews in fast paced, hands on environment
• Experience working with and implementing systems and standardized processes in a business
• Proven acumen in core business skillsets: financial management, recruitment, staff training, sales, strategic planning
• Ability to present information engagingly in a digital facilitation environment

Nice to Have:

• Proven ability to lead engaging large group facilitations; public speaking.

THE BENEFITS

• An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
• Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
• Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
• Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.

• Enjoy the flexibility of working within a team that embraces remote work opportunities.
• Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
• Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!

If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why youd be a great fit for our team!

We thank you for your time and interest. We will reach out directly to shortlisted applicants.

Job Description

Salary:

BUSINESS OPERATIONS COACH

• Have you mastered the art of keeping crews productive, clients happy, and projects profitable, even in peak season chaos?
• Does the idea of turning your operational experience into powerful guidance for other business leaders excite you?
• Have you ever solved a scheduling puzzle, a plant shortage, and a last-minute client request, all before your second coffee?
• Are you energized by deep conversations, big goals, and the "aha" moments that follow?
• Do you get fired up helping entrepreneurs set bold goals and build the systems to reach them?
• Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?
• Have you been looking to knowledge share and support a community of like minded driven, business owners?
• Are you passionate about leading, inspiring, and empowering high performers?
• Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of jobsite performance?

ABOUT BREAKTHROUGH ACADEMY

Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level.

Our proprietary training program brings systemization to a contracting companys operations, develops an entrepreneurs core business skills, and holds accountability to goals along a clear business plan.

Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.

This is where you come in.

THIS IS FOR YOU IF:

• You have a natural ability to lead, influence, empower and hold people accountable
• You have built and led crews that take pride in clean edges, thriving plants, and completing jobs on time.
• You come alive when you're guiding others toward clarity, confidence, and results
• You know how to price jobs for profitability while still delivering top-tier service.
• You thrive on balancing design vision with on-the-ground execution and logistics.
• You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
• You gravitate towards a consultative approach and know when to use other leadership skills to influence change
• You have a proven track record of strategic planning, financial management and executing to surpass targets
• You have the ability to connect with senior leaders and build trust quickly
• You have a genuine desire to help people shine and be their best
• You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
• Youre incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
• You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
• You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
• You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information

IN THE ROLE, YOU WILL BE:

• Working closely with high-performing entrepreneurs (Members) to take their business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
• Utilizing the Contractor Growth Method and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
• Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
• Coaching business owners in one-on-one meetings to drive results by keeping Members focused, aligned, and making progress toward their big goals
• Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
• Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
• Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
• Launching new Members with impactful, energizing onboarding meetings
• Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
• Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
• Attending and facilitating epic moments during our annual flagship event, the Winter Summit
• Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program.
  
  

EXPERIENCE REQUIRED

• 5+ years experience in an operations leadership role, or as an owner, within a successful landscaping business of $3M-20M in annual revenue
  -OR-
• 5+ years experience in managing project scopes, operations and budgets of $5M-40M within a larger contracting company
• Knowledge of designing projects and maintaining contracts
• 5+ years experience directly managing large cross-functional teams
• Proven experience in building and leading management teams and managing multiple crews
• Extensive experience working with and implementing systems and standardized processes in a business
• Proven acumen in core business skill sets: financial management, recruitment, staff training, sales, strategic planning
• Ability to present information engagingly in a digital facilitation environment
• Strong understanding of seasonal impacts and equipment management within the landscape industry

Nice to Have:

• Proven ability to lead engaging large group facilitations; public speaking.

THE BENEFITS

• An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
• Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
• Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
• Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.

• Enjoy the flexibility of working within a team that embraces remote work opportunities.
• Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
• Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!

If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why youd be a great fit for our team!

We thank you for your time and interest. We will reach out directly to shortlisted applicants.

Job Description

Salary:

Job Title: Business Operations and Account Manager - Lighting Industry

Location: Montreal, Quebec

Job Type: Full-Time

About Us:

Energy Network Services (ENS) is a national, well-known and respected Application Engineering Management Company. We lead in the provision of innovative and cost-effective lighting and lighting controls services for improving energy performance for commercial, industrial, and institutional facilities in the private and public sectors. Our expertise extends to all stages of an energy management project, planning, implementation, financing, and monitoring. ENS also provides solutions beyond building lighting and controls. These include, Smart City Solutions and EV Charger Deployments.

We are a leading provider of innovative lighting solutions, dedicated to enhancing spaces with high-quality, energy-efficient, and aesthetically appealing lighting products. Our company thrives on excellence, sustainability, and customer satisfaction.

We are looking for a dynamicBusiness Operations and Account Manager to oversee key accounts and streamline operations in Quebec.

Job Summary:
The Business Accounts and Operations Manager will be responsible for managing client relationships, driving sales growth, and optimizing operational processes within Quebec. This role requires a strategic thinker with strong leadership skills and an in-depth understanding of the lighting industry.

Key Responsibilities:

• Account Management: Develop and maintain relationships with key clients, distributors, and partners to ensure customer satisfaction and retention.
• Sales & Business Development: Identify new business opportunities, execute sales strategies, and meet revenue targets.
• Operations Oversight: Streamline logistics, supply chain, and inventory management to ensure efficient order fulfillment.
• Financial Planning: Manage budgets, monitor expenses, and analyze sales data to drive profitability.
• Compliance & Regulations: Ensure adherence to local and industry-specific regulations, safety standards, and sustainability initiatives.
• Team Coordination: Collaborate with sales, marketing, and operations teams to align business goals and optimize performance.
• Customer Support: Address client concerns, resolve issues, and improve service efficiency to enhance customer experience.

Qualifications & Skills:

• Bachelors degree in Business Administration, Operations Management, or a related field.
• Minimum of 3 years of experience in account management, operations, or business development, preferably in the lighting or related industry.
• Strong understanding of the Quebec market and business landscape.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to analyze data, forecast trends, and make strategic decisions.
• Proficiency in Microsoft Office Suite.
• Bilingual (French and English) is an asset.
• Willingness to travel within Quebec as needed.

FRENCH JOB DESCRIPTION

Titre du poste : Gestionnaire des oprations commerciales et des comptes Industrie de lclairage

Lieu : Montral, Qubec

Type demploi : Temps plein

propos de nous :

Energy Network Services (ENS) est une entreprise nationale reconnue et respecte en gestion dingnierie applique. Nous sommes un leader dans la prestation de services innovants et rentables en matire dclairage et de contrle de lclairage, visant amliorer la performance nergtique des installations commerciales, industrielles et institutionnelles, tant dans le secteur priv que public.

Notre expertise couvre toutes les tapes dun projet de gestion nergtique, y compris la planification, la mise en uvre, le financement et le suivi. ENS offre galement des solutions au-del de lclairage des btiments et des systmes de contrle, telles que les solutions pour les villes intelligentes et le dploiement de bornes de recharge pour vhicules lectriques.

Nous sommes un fournisseur de premier plan de solutions dclairage innovantes, ddies lamlioration des espaces avec des produits de haute qualit, conergtiques et esthtiques. Notre entreprise repose surlexcellence, la durabilit et la satisfaction client.

Nous recherchons un(e)Gestionnaire des oprations commerciales et des comptes dynamique pour grer les comptes cls et optimiser les oprations au Qubec.

Rsum du poste :

Le(la) Gestionnaire des oprations commerciales et des comptes sera responsable de la gestion des relations clients, de la croissance des ventes et de loptimisation des processus oprationnels au Qubec. Ce poste requiert une personne stratgique avec de solides comptences en leadership et une comprhension approfondie de lindustrie de lclairage.

Responsabilits principales :

Gestion des comptes : Dvelopper et entretenir des relations avec les clients cls, distributeurs et partenaires afin dassurer leur satisfaction et leur fidlisation.

Dveloppement des affaires et ventes : Identifier de nouvelles opportunits daffaires, mettre en uvre des stratgies de vente et atteindre les objectifs de revenus.

Supervision des oprations : Optimiser la logistique, la chane dapprovisionnement et la gestion des stocks pour assurer une excution efficace des commandes.

Planification financire : Grer les budgets, surveiller les dpenses et analyser les donnes de vente pour maximiser la rentabilit.

Conformit et rglementation : Veiller au respect des rglementations locales et des normes de scurit et de durabilit propres lindustrie.

Coordination des quipes : Travailler en collaboration avec les quipes de vente, marketing et oprations pour aligner les objectifs commerciaux et amliorer la performance.

Service client : Rpondre aux proccupations des clients, rsoudre les problmes et amliorer lefficacit du service pour offrir une exprience client optimale.

Qualifications et comptences :

Diplme universitaire en administration des affaires, gestion des oprations ou dans un domaine connexe.

Minimum de 3 ans dexprience en gestion de comptes, oprations ou dveloppement des affaires, de prfrence dans lindustrie de lclairage ou un secteur connexe.

Bonne connaissance du march qubcois et du paysage commercial.

Excellentes comptences en communication, ngociation et rsolution de problmes.

Capacit analyser des donnes, prvoir les tendances et prendre des dcisions stratgiques.

Matrise de la suite Microsoft Office.

Bilinguisme (franais et anglais) un atout.

Disponibilit pour des dplacements au Qubec, selon les besoins.