1,985 Operations Professionals jobs in Canada
Business Operations Specialist
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Job Summary:
Electrans Technologies Ltd. is a leading technology and fast growing company located in Oakville, Greater Toronto Area. We are currently commercializing our patent pending Auto-Coupler technology for autonomous commercial vehicle deployment, and are looking for a seasoned Business Operations Specialist to join our team. We are a young and dynamic company that is committed to innovation and sustainability. The successful applicant will be part of a multidisciplinary team in a fast-paced dynamic environment to support the launch of our product from concept to reality.
Job Responsibilities:
This position will work alongside the Accounting team and be involved with the Financial planning side of the business. The successful candidate will be responsible for overseeing the accounts payable side, specifically issuing the payments and managing the accounts receivable end, ensuring timely and accurate payments to vendors and efficient management of incoming receivables. This position will also manage company credit cards through online banking, ensuring payments are made promptly and transactions are properly recorded. Key responsibilities include cash management and preparing monthly financial statements to the management team. Additional duties include reimbursing company expenses, filing HST and WSIB quarterly, and providing necessary financial documentation for year-end reporting, IRAP, and SR&ED claims. The position will also serve as the main point of contact for our external payroll provider, ensuring smooth payroll operations and compliance with relevant regulations. The successful candidate will have the opportunity to grow into the Finance Manager of the company.
Required Skills:
- Proficiency in Quickbooks Online and Desktop
- Strong understanding of full-cycle accounting, including accounts payable and receivable
- Experience with online banking platforms and credit card reconciliation
- Excellent knowledge of cash flow management and budgeting
- Familiarity with filing HST and WSIB on a quarterly basis
- Ability to prepare and analyze financial reports and communicate findings to upper management
- Experience handling year-end financials and supporting SR&ED claim processes
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- 5-10 years of relevant experience
- Strong verbal and written communication skills
- Proficient in Microsoft Excel and other standard office software
Preferred Skills:
- Experience working with external payroll service providers is an asset
- Knowledge of Canadian tax regulations and compliance requirements
- Familiarity with SR&ED documentation and processing
- Experience in a manufacturing or technology-based environment
- Ability to develop and implement software based accounting policies and internal controls
- Previous involvement in budgeting and forecasting processes
Job Types: Full-time, Permanent
Pay: $45,872.76-$85,409.22 per year
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- QuickBooks: 3 years (required)
- Finance & Controlling: 3 years (required)
Work Location: In person
Business Operations Specialist
Posted today
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Job Description
At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM , 2023 Ventana Research Revenue Performance Management (RPM) Value Index , Gartner Peer Insights , 2024 Gartner SPM Market Guide , and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent:
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
Join us at Varicent—where your talent and ambition meet limitless opportunities for success!
Are you passionate about driving operational excellence and enabling leadership teams to focus on what truly matters? Varicent is seeking a Business Operations Specialist to help power our operating model and elevate how we work across the organization.
In this high-impact role, you will coordinate company cadences, support data-driven decision-making, and bring structure, alignment, and visibility through the Value Agenda and Ops Council. You will also lead select process improvement initiatives, ensuring seamless collaboration and operational efficiency across teams.
WHAT WILL YOU DO:
- Leadership Cadences
- Own the coordination of Town Hall content : gather inputs, shape agendas, and manage flawless execution.
- Support RTB and GTB forums: prepare agendas, integrate dashboards, track actions, and ensure timely follow-up.
- Continuously refine formats and templates to maximize engagement and impact.
- OKRs & Operating Rhythm
- Support ongoing OKR alignment and refinement across functions.
- Monitor progress and drive accountability across leadership forums.
- Process Improvement & Projects
- Identify opportunities to simplify cross-functional processes.
- Lead select process improvement initiatives end-to-end.
- Surface risks, blockers, and alignment needs in Ops Council discussions.
- Value Agenda & Efficiency
- Provide operational support for Value Agenda tables.
- Track progress and report results to leadership stakeholders.
- Data-Driven Decision-Making
- Partner with BI/Analytics teams to prepare actionable dashboards for leadership forums.
- Help embed a data-first culture to inform strategic decisions.
WHAT YOU WILL BRING:
- 5–8 years in business operations, program management, or analytics-driven roles.
- Proven ability to design and run leadership forums and cross-functional processes.
- Strong data orientation; skilled at translating insights into decisions.
- Exceptional communication and collaboration skills with the ability to influence without authority.
- Comfortable thriving in fast-moving, dynamic, and ambiguous environments.
- Bachelor's degree in Business, Operations, or related field preferred.
SUCCES OUTCOMES:
1–3 Months (Onboarding & Quick Wins)
- Learn and navigate Varicent's operating model, leadership cadences, and forums.
- Establish a recurring schedule of Town Hall topics, rotating hosts, and alignment to business objectives.
- Successfully run at least one Town Hall and provide operational support for RTB/GTB forums.
- Enter and update data to support ongoing leadership meetings, ensuring accuracy and follow-through.
4–6 Months (Operational Excellence)
- Lead at least one special project or tiger team initiative with a clear project plan, milestones, and outcomes.
- Build baseline dashboards for Value Agenda teams (using tools like Replit or Loveable) in partnership with team leads, and provide regular updates.
- Refine and execute on Town Hall, RTB, and GTB formats to enhance strategic focus and execution follow-through.
- Partner with team leads to embed dashboard reviews and updates into the operating rhythm.
7+ Months (Strategic Impact)
- Fully own leadership cadences (Town Hall, RTB, GTB) to ensure seamless execution and outcome-driven discussions.
- Drive measurable efficiency gains by leading tiger teams and cross-functional projects that resolve systemic challenges.
- Ensure Value Agenda outcomes, OKRs, and dashboards are tightly integrated into operating rhythms, providing real-time visibility for leadership.
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email
Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact
Operations Specialist
Posted 1 day ago
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Specialist within PNC's Canada Branch you will be based in Toronto, Canada.
This role splits time between office administration (40%) and direct support to the CEO and COO (60%) offering exposure to both day-to-day operations and high-level strategy. Key Responsibilities include delivery of office operations and administration, supporting the CEO/COO with initiatives, sales, and presentations; Coordination of projects, progress tracking and meetings; Manage social media content and executive communications; and Identifying and implementing workflow improvements. Strong organization, detail orientation and problem-solving skills will be required. Clear professional communication and presentation abilities including proficiency in Office and data skills an asset. This role is a unique opportunity to work directly with senior banking executives while building skills in both operations and strategy. Depending on your goals this role can evolve into either a commercial relationship career path or an office management track.
This position will reside in Canada and PNC will not assist with relocation or sponsorship of non-local candidates.
**Job Description**
+ Executes complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas.
+ Reconciles complex transactions of high risk and financial value in accordance with established policies and procedures. Identifies and addresses exceptions and serves as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. Interacts with external customers to complete transactions.
+ Ensures the appropriate materials, documentation and capacity are available to complete transactions.
+ Provides consultation and advice to internal and external customers. Reviews existing processes, recommends improvements and drives implementation. Serves as a subject matter resource for process improvement projects. Trains and onboards new hires.
+ Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable procedures. Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
**Competencies**
Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Products and Services, Standard Operating Procedures
**Work Experience**
Roles at this level typically require a university / college degree with <1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Operations Specialist
Posted 8 days ago
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Operations Specialist
Posted 9 days ago
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Job Description
Operations Specialist
Posted today
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Job Description
Salary: $50,000-$60,000
Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company)., is the place for you!
WHO ARE WE?
Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of valued clients. Our Western Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection).
Community Fire Prevention Ltd (an Onyx-Fire Family Company) is a modern company with old-fashioned values. We pride ourselves on being (and remaining) a trusted leader within the local Fire Prevention industry. In addition to maintaining safe communities, our teams core focus is to provide 'next-level' service through innovative solutions and meaningful connections. To achieve this, we rely heavily on our core values:
People First, Wow Every Customer, Everything is Possible and Own it!
Interested in learning more about our team? Check out ourInstagram page!
THE OPPORTUNITY:
We are currently looking for an additionalOperations Specialist to join our growing team! As an Operations Specialist you willoversee the scheduled work orders for the current week, otherwise referred to as 'The Board'. This includes various tasks such as managing sick coverage for Technicians, coordinating Service Calls, reviewing Technicians hours of work, and liaising with internal teams, customers, and contractors as needed.
Responsibilities of the Operations Specialist include:
- Oversee scheduled jobs daily to ensure work is set up for success, including, monitoring Technician arrival times and GPS statuses.
- Confirm all Technicians have a full day of work scheduled; inform Technicians with gaps in their daily schedule that they are on standby for Service Calls.
- Assign Service Calls as they come in based on priority.
- Find appropriate coverage if any Technicians call in sick or cannot make their scheduled jobs.
- Communicate Technician absences with Payroll Team and ensure time off is entered into HRMIS.
- Review Critical Jobs for the day and ensure expectations and key information is relayed to the assigned Technicians.
- Review Service Calls from previous day / evening for completion or outstanding work.
- Review time logs for Technicians to make sure hours worked are accurate.
- Conducting customer satisfaction calls.
- Adhere to and embrace the companies Core Values and Occupational Health and Safety protocols.
- Other duties as they may arise.
Please Note: This position will be working out of our Port Coquitlam office, Monday through Friday from 8am - 4:30pm. This position also has an on-call phone rotation. Local candidates only. Applications from internal and external candidates will be considered.
OUR IDEAL CANDIDATE:
If youre enthusiastic, goal driven with high attention to detail, strong work ethic and a passion for customer service we want to hear from you! The ideal candidate will contribute to a flexible upbeat team environment that values diversity, inclusion, and respect for all.
The ideal candidate would have the following competencies:
- Excellent telephone skills and office etiquette.
- Takes initiative and Owns-It!
- Stays flexible and organized in a fast-paced environment.
- Exceptional English verbal, written and listening skills.
- Proficient using computers for a variety of tasks.
- Ability to prioritize requests effectively.
- Team player!
- Eager to learn and succeed.
The ideal candidate would have the following qualifications:
- 1-2 years experience in a similar role is considered an asset.
- Experience / knowledge of Fire Prevention Industry is considered an asset.
- Proficiency with MS Office Suite (Excel, Word, Outlook).
- High school diploma, or GED.
WHATS IN IT FOR YOU?
- Competitive Salary.
- On the job training and opportunity for company paid education.
- Career growth and advancement opportunities.
- Supportive and energetic work environment / family friendly culture.
- Company social events.
- Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three months.
- Group RRSP with employer matching program after three months.
INTERESTED IN THE NEXT STEP TO JOIN US?
Submit your resume today!
ComFire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. Should you have any questions regarding accommodation or how your unique abilities translate to the role please
While we thank everyone for their interest, only short-listed candidates will be contacted
Operations Specialist
Posted today
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Job Description
Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies , certified as a Great Place to Work® , and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies . These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.
At LendCare , we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time.
We are in search of a detail-oriented and analytical Operations Specialist who will play a key role in supporting the operational and analytical needs of the LendCare Loans Sales Team. Reporting to the Senior Manager, LC Loans this role is responsible for developing and maintaining performance reports, supporting application workflows, and ensuring smooth day-to-day operations through data-driven insights and process support.
Day in the life of an Operations Specialist:
- Develop and maintain KPI reporting (daily, weekly, monthly) to track sales performance and operational efficiency.
- Create and enhance reports and dashboards to support business decision-making.
- Identify anomalies in data sources and escalate issues as needed.
- Present performance reports to leadership, including analysis and actionable recommendations.
- Support the sales team’s application workflow, including tasks such as resending verification links, resetting integrations, and resolving duplicate customer profiles.
- Collaborate with internal business units to facilitate application completion and resolve workflow issues.
- Make application adjustments including lead ownership updates and assigning appropriate credit for submitted applications.
- Support representative and phone dialer lead assignment processes.
- Provide operational training to the sales team on tools and platforms (e.g., Jumio, EDGE, Asset, FrontLine, NiCE, Flinks).
- Maintain up-to-date knowledge of operational procedures and communicate updates to the team.
- Respond to inquiries from the sales team regarding policies and procedures.
- Initiate and assign restructured loan applications to appropriate sales representatives.
- Review and decision second loan requests, including preparing Letters of Direction.
- Submit IT and system support tickets on behalf of the team to resolve technical issues impacting workflow.
- Foster effective working relationships with cross-functional teams to support operational goals.
- Perform other duties as assigned by the Senior Manager, aligned with skills and experience.
What we are looking for :
- Bachelor’s degree in Business, Data Analytics, or a related field.
- 2+ years of experience in reporting, data analysis, or operational support.
- Proficiency in Excel, Power BI, and SQL.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Skills:
- Experience with workflow tools and CRM systems.
- Familiarity with consumer lending operations and application processes.
- Knowledge of data governance and quality assurance practices.
Additional Requirements for Internal Candidates:
- Must have been in your current role for 9 months.
- Have the endorsement / support of your current manager.
- Must not be currently under corrective action or within 6 months of any previous corrective action.
- Must be achieving or exceeding the required level of individual performance in your current role.
Why work with us ?
- Leverage our RRSP match and Employee Share Purchase Plan programs.
- Employee discounts on furniture, electronics, and appliances.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a customizable package including options for 100% coverage.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Celebrate properly, with your birthday off PAID ! Along with paid vacation and personal days.
- For complete picture of total rewards, please click here.
Diversity, Inclusion, and Equal Opportunity Employment :
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
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Bilingual Business Operations Specialist
Posted 16 days ago
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**Position Snapshot **
**Business area: Purina **
**Job title: Business Operations Specialist (18-month contract) **
**Location: 2500 Royal Windsor Dr, Mississauga ON L5J 1K8 **
**Hybrid**
**A little bit about us**
As a company made up of pet owners, we believe that pets and people are better together. If you share our passion for pets and you're looking for a career where you can take ownership, collaborate and contribute to challenging, satisfying and meaningful work, then you are the type of person we want at Nestlé Purina PetCare Canada. We are a leader in the pet care and pet nutrition industry, producing Canada's best loved brands including Beneful ®, Beyond ®, Dog Chow ®, Cat Chow ®, Fancy Feast®, Friskies®, Tidy Cats®, Pro Plan®, Purina ONE® and many more. Join us in enriching the lives of pets and the people who love them.
**What to Expect:**
We are looking for a Business Operations Specialist to join our team on an 18-month contract. This position will support the administration of the Breeder Customer Loyalty Program (Pro Club) and act as the primary customer service contact for French-speaking Breeders. The specialist will provide support to the Breeder, Sales, and Marketing teams in various operational and administrative functions, including coupon reporting, Purchase Order creation, invoice approvals, and the coordination of business meetings.
**A day in the life of a Business Operations Specialist **
**Breeder Customer Service: **
+ Serve as the primary point of contact for French Breeder customers via the Pro Club Program hotline and email.
+ Onboard new Breeders into the loyalty program.
**Operations Support: **
+ Assist the Sales and Marketing teams with operational tasks, including coupon redemption reporting and compiling departmental news for bulletin circulation.
+ Handle ad hoc tasks as required.
+ Implement continuous process improvements based on feedback evaluations.
**Budget Management: **
+ Create budget plans using the CRM tool and generate Administrative Purchase Orders.
+ Produce monthly PFME reports and review offline tracking, providing reconciliation and advice to the Sales team as needed.
**Team Meetings: **
+ Support the scheduling and execution of national meetings, including theme development, site selection, venue arrangements, meal planning, and awards night coordination.
+ Coordinate team meetings and catering.
**Role Requirements**
+ Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market
+ Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market.
+ 2 years of experience in an administrative or customer-facing role, ideally within a sales environment.
+ Proficient in MS Office applications: Excel, PowerPoint, and Word.
+ Post-secondary education in Business Administration or a relevant combination of education and experience.
+ Excellent written and verbal communication skills, along with strong presentation and time management abilities.
+ Proven track record of demonstrating initiative, adaptability, and the capacity to work independently while consistently achieving high-quality results in a fast-paced environment.
+ Demonstrated ability in planning and organizing, with a successful track record of developing effective strategies to ensure efficient task completion.
+ Passion for pets, such as participation in dog/cat competitions or similar, would be an asset.
**Benefits**
+ Flexible and hybrid work arrangements
+ Excellent training and development programs as well as opportunities to grow within the company
+ Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
+ Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
+ Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
+ Bring your dog to work!
**What you need to know**
We will be considering applicants as they apply, so please don't delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
#LI-Hybrid
Technical Operations Specialist
Posted today
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Job Description
The world of IT is fast-paced, competitive and growing every day - but so are the vulnerabilities which threaten it and regulations which govern it. This is why our team is moving at breakneck speed – to protect the privacy of people and businesses throughout the world by making email data protection easier.
We are on a mission to prove to that it pays to be secure and we need your help
As a recognized and established SaaS developer, Echoworx provides customizable encryption solutions to a growing list of multinational organizations hailing from a wide range of high-regulated sectors – including government, financial services, healthcare, legal and manufacturing, among others.
We are seeking a
Technical Operations Support Specialist
to assist in operational support of
Echoworx
production environments. In this role, you will be responsible for monitoring alerts and assisting in the resolution of systems and application issues. This is a "hands-on" position requiring solid technical skills, along with troubleshooting and communication skills.
Responsibilities:
- Monitor infrastructure and application logs.
- Triage and resolve infrastructure and application issues.
- Collaborate with development team on reporting and troubleshooting of application issues.
- Assist with the deployment of test and production builds on various platforms.
- Work closely within the Technical Operations team to evaluate and test new toolsets.
- Provide 24x7 support for critical production systems.
- Participate in occasional on-call support for after-hours support coverage.
Qualifications:
- Degree in Computer Science or equivalent is preferred.
- 2+ years of experience working on and supporting highly available 24x7 SaaS application and production systems.
- Excellent troubleshooting, diagnostic, and analytical skills for problem solving.
- Excellent verbal, written, and interpersonal communication skills to interact with team members, senior support personnel, high level personnel, and customers.
- Ability to work independently, and as part of a team, to solve complex problems.
- Ability to acquire and use knowledge to quickly master new technical areas.
- Ability to apply technical skills to resolve incidents in a timely manner.
- Knowledge of system level and integration level testing.
- Strong quality assurance background.
- Hands-on experience with AWS.
- Hands-on experience with the following sets of tools:
- Linux, Tomcat, SMTP, Message Queues
- Shell scripting
- Infrastructure and application performance monitoring
We offer:
• Ability to make an immediate and lasting impact
• Work in a safe, secure, and positive work environment
• Work with a talented team of innovative and creative players
• Remote work opportunities to support and promote work/life balance
About Echoworx:
Echoworx stands as a globally recognized provider of secure email solutions, delivering a customizable encryption platform designed to ensure seamless communication security for both individuals and enterprises. With a team of experts at the helm, Echoworx enables top-tier organizations to effortlessly transmit protected emails, statements, and documents from any device or location, without sacrificing experience or security. Trusted by industry leaders in over 30 countries, Echoworx provides state-of-the-art secure communication services. For further information, please visit
Echoworx i
s an equal opportunity employer, and we welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
*Please include your cover letter and resume with your application.
IT Operations Specialist
Posted today
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Department
Corporate Services
Affiliation
Non-Union
Compensation Range
$84, $05,298.00
Job Summary
Reporting to the Manager of Client Services, the IT Operations Specialist is responsible for ensuring the reliability, security and efficiency of the Town's end-user hardware and software. This role will be the lead on various small-medium sized IT projects and will on occasion be seconded to focus on those projects for weeks at a time. The IT Operations Specialist works closely with all departments to implement technological solutions that align with municipal goals and improve service delivery. This position responds to 2nd and 3rd level technical support requests. The IT Operations Specialist will be required to spend one week each month in an on-call rotation for after hours support.
Job Duties Include
Job Duties Include Supports
- Reviewing, recommending, planning, and coordinating yearly asset replacements for all corporate technology resources, including but not limited, to desktops, laptops, monitors, printers, TVs, audio visual equipment and peripherals.
Asset management of all corporate technology assets.
Creation and maintenance of the corporate standard desktop/laptop image(s)
- Creating and conducting training sessions
- Responsibility for desktop security, including but not limited to, Windows updates, application updates/patches and driver updates.
- Creating process documentation and checklists for all repeatable processes.
- Software license management and compliance.
- Microsoft Intune administration –device management, app managementdeployment, Windows updates, policy deployment, Autopilot, etc.
- Administration of IT Service Management System (ITSM) (includes Service Desk, Reporting, Inventory, Asset Management, etc.)
- Administration of remote assistance tool
- Heavy involvement in the technology requirements and support of the Town's Municipal Elections, including device security and setup.
Qualifications/Skills
- Post-Secondary degree or diploma in Information Technology or related discipline (3 years)
- Minimum of 5 years of experience working as an IT Support Professional in a large scale, multi-site, unionized environment
- Certifications required to demonstrate continued education such as Comp TIA A+, ITIL, MCSA, COBIT is an asset
- Knowledge and proven experience working with Microsoft 365, Microsoft Windows, Microsoft Active Directory (Entra), Microsoft Exchange, Microsoft Intune
- Microsoft Intune Administration: Proficiency in using Microsoft Intune to manage laptops and desktops
- Demonstrated ability to develop and successfully deploy workstation images
- Experience administering an ITSM tool
- Experience administering a remote management tool is an asset.
- Knowledge of Trend Micro is an asset
- Networking, Cloud Technologies: Understanding of network protocols, cloud environments and audio/visual technologies
- Forward thinking and staying on top of current technology
- Experience with web technologies include Oracle WebSphere, Tomcat, HTML, ASP
- PowerShell Scripting: Ability to automate tasks and manage configurations using PowerShell
- Monitoring and Reporting: Skills to use tools for monitoring and reporting on system performance
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently
- Communication: Strong verbal and written communication skills to interact with stakeholders and team members
- Project Management: Capability to plan, execute, and oversee projects
- Collaboration: Working effectively with other administrators, network and security staff, and key stakeholders
- Independence: Will receive guidance from Manager, however, this role will be the technical lead and point person with all tasks that are assigned
- Customer Service: All-star customer service skills and the ability to communicate with a wide range of customers
- Adept at reading and interpreting technical documentation and statistical information.
- Undertake ongoing professional development and must keep abreast of industry standards
- Administrative skills including documentation, asset management and change management
What is Offered to Staff
- Rate of Pay: $8 ,238 - 105,298 yearly
- Hours of Work: This is a non-union position that works 35 hours per week. The hours of work are Monday to Friday from 8:30 a.m. - 4:30 p.m.
- Benefits: The Town offers full-time staff a comprehensive benefit package with paid sick, vacation and personal leave days; Employee & Family Assistance Program; Health & Wellness Program, Town of Ajax Fitness Centre Combo Membership; plus a defined benefits pension (OMERS pension).
- Hybrid Work Program: The Town offers a Hybrid Work Program. A flexible work arrangement, including the option to work from home some or a majority of the time, is currently a possibility with this position, and can be discussed during the interview process. (confirm with hiring manager if applicable)
How to Apply
If this opportunity matches your interest and experience, please click the "Apply" button and apply by 11:59 p.m. on the closing date:
September 16, 2025
Current Town of Ajax employees should log into their Workday account to browse and apply to job postings.
Equal Opportunity Employer
The Town of Ajax is committed to employment equity and building a workplace where all employees feel valued, respected and supported. We welcome applications from candidates of all backgrounds, especially those who have been historically excluded, including Black and Indigenous people, racialized communities, disabled persons, 2SLGBTQIA+ individuals, and others facing systemic inequities. If selected for an interview, you will be provided with an opportunity to indicate your access needs. We are committed to ensuring an accessible and respectful hiring process.
If you would like to request content in an alternate format, please contact Human Resources by emailing .
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.