7 Operations Professionals jobs in St. Catharines

oin a fast-growing and forward-thinking infrastructure and materials engineering company dedicated to building greener and more sustainable communities. As a key player in the Canadian infrastructure space, this organization is committed to safety, innovation, and delivering high-quality solutions across multiple sectors. The company is seeking an experienced Operations Manager to oversee the day-to-day operations of its terminal facility, focusing on safe and efficient handling of asphalt and liquid materials, team leadership, and long-term operational excellence.

Responsibilities

• Manage all terminal operations, including receiving and loading of asphalt, emulsion, and calcium chloride by truck, rail, and marine vessels
• Operate hot oil and steam systems to maintain required material temperatures
• Oversee manufacturing of polymer-modified asphalt and emulsion products
• Plan and execute production, inventory, and transportation schedules based on supply forecasts
• Develop inbound receiving and storage plans for liquid and packaged materials
• Implement and maintain a Quality program to ensure ISO compliance and product performance
• Lead a team of union and non-union staff, including seasonal workforce planning and performance management
• Oversee union relations and ensure compliance with employment standards and collective agreements
• Ensure proper material tracking and documentation, including weighing, ticketing, and inventory controls
• Maintain environmental compliance and documentation (MOE ECA, spill/emergency/security plans)
• Manage facility maintenance, inspections, and collaborate on capital upgrades
• Monitor operational budgets and implement cost-saving initiatives
• Complete month-end reports and assist in budget preparation

Requirements

• Post-secondary degree preferred, with a minimum of 5 years’ experience in a manufacturing or construction environment (exceptional experience may substitute for formal education)
• Strong technical understanding of liquid processing systems and equipment (e.g., tanks, pumps, heaters)
• Proven leadership experience with mid-sized teams in operational settings
• Excellent organizational, communication, and problem-solving skills
• Proficient in Microsoft Excel and Word; ability to learn ERP (e.g., JD Edwards) and process monitoring systems

Operations Intelligence Lead

Location: Remote, Canada

Empire Life is looking to hire an Operation Intelligence Lead to join our Group Underwriting team!

The Operations Intelligence lead I supports advancing operational effectiveness and analytical maturity within the organization. Working within a matrixed team structure, this role provides direct support to business unit leaders by delivering actionable insights, technical enablement, supporting execution of strategic priorities & enabling workflows. Dual in nature, the role combines analytical expertise while also contributing to business-critical projects. Success in this role requires strong analytical acumen, cross-functional collaboration, and a results-oriented mindset.

Why pursue this opportunity

The role - this is a new position and your chance to join a growing team, while being provided the opportunity to make an impact.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

Advanced Analytics, Insight Generation & Leadership Support:

• Delivers analytical support for the leadership team, conducting complex ad-hoc analyses, data deep dives, and scenario modeling to answer critical business questions and inform strategic planning.
• Develops, maintains, and enhances sophisticated analytical models and tools (e.g., advanced Excel with macros/VBA, SQL queries, Python/R scripts) to highlight trends, predict outcomes, and provide actionable insights
• Is able to conduct root cause analysis on operational variances to support issue resolutions and performance improvement efforts
• Translates analytical findings into clear, concise, and compelling recommendations and presentations for both technical and non-technical stakeholders, including senior leadership.
• Supports the integration of machine learning techniques into existing workflows to enhance forecasting accuracy, automate detection of anomalies, and improve decision quality.
• Applies foundational AI tools and models (e.g., natural language processing, predictive analytics) to generate insight from unstructured data and streamline analytical processes.

Initiative Delivery, Change Management & Transformation:

• Proactively identifies opportunities for operational improvement, cost reduction, efficiency gains, and digital advancement, leveraging data analysis to build compelling business cases and define initiative scope.
• Contributes to strategic operational initiatives and projects, applying an analytical and structured approach to overall project execution, problem-solving, and stakeholder management
• Takes ownership of specific project workstreams within larger initiatives, managing tasks, timelines, and communications to ensure successful delivery
• Collaborates with cross-functional teams to design, implement, and refine operational processes and solutions, ensuring alignment with strategic objectives and facilitating effective teamwork.
• Develops comprehensive project documentation, including plans, progress reports, and post-implementation reviews, to ensure clarity, accountability, and continuous learning

Organizational Enablement & Continuous Improvement

• Develops & maintains reusable tools, templates, and reporting frameworks to support long-term operational sustainability.
• Champions a culture of data-driven decision-making and continuous improvement.
• Contributes to building the team’s analytical capability by sharing knowledge and best practices.

What we’re looking for you to have

• Mix of skills (4+ years experience) developed via some combination of education & experience in:
• data science/analytics/visualization,
• process design & systems thinking,
• digital development programming,
• project management,
• business analytics,
• finance or economics,
• or other related work or educational programs
• Strong technical experience (Power BI, Excel, etc.) or the ability to learn quickly
• Project exposure through prior project deliveries
• Active listener / excellent communication skills (all media / all audiences)
• Strong self initiative with ability to take ownership of challenges and take appropriate action
• Creative problem solver / data-based root cause solution bias
• Strong leadership capabilities (influence, coach create urgency for change etc.)
• If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

At VISIBLE REVOLUTION, we are at the forefront of digital marketing innovation, driving transformative growth for brands through strategic, results-oriented campaigns. We are looking for a Business Operations Manager with expertise in Facebook Ads and Google Ads to optimize and oversee campaigns, ensuring operational efficiency and effective resource management.

What You’ll Do:

Oversee and optimize Facebook Ads and Google Ads campaigns to meet business goals and objectives.

Monitor and adjust campaigns based on data insights, ensuring maximum ROI.

Manage campaign budgets, ensuring cost-effective execution and strategic alignment.

Collaborate with teams to ensure smooth execution of digital marketing strategies.

Track and report on performance metrics, offering insights to inform future campaigns.

Stay updated on trends and innovations in digital marketing, implementing best practices.

What We’re Looking For:

3+ years of experience managing Facebook Ads and Google Ads campaigns.

Strong skills in data analysis and performance optimization.

Proven experience in budget management and campaign scaling.

Excellent communication and collaboration skills, particularly in remote work environments.

A proactive, problem-solving mindset with the ability to take ownership of campaigns.

Why VISIBLE REVOLUTION?

Flexible Remote Work: Enjoy part-time hours with the flexibility of remote work.

Competitive Pay: Performance-based rewards to recognize your contributions.

Innovative Team: Be part of a forward-thinking, results-driven team.

Growth Opportunities: Continuous learning and professional development.

Ready to Optimize and Lead?

If you're an experienced Business Operations Manager looking to make a real impact, VISIBLE REVOLUTION offers an exciting opportunity to lead high-performance digital marketing campaigns. Apply now and be part of our journey to revolutionize the marketing landscape!

#Hiring #BusinessOperationsManager #FacebookAds #GoogleAds #DigitalMarketing #PartTimeJob #VisibleRevolution #MarketingCareers

WE WORK AS A TEAM with openness to the ideas and expectations of our colleagues, our customers and our client and supplier partners with a commitment to each other.

WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity.

WE GO BEYOND our responsibilities to our customers, our colleagues, society, and the environment.

Description

The position consists of carrying out the various operations necessary to ensure the smooth running of our groups. Responsible for requesting reservations and confirming the various services for the groups. The candidate will be required to work one or two weekends during the summer to assist the tour guides on the road.

Responsibilities

• Activation of groups in the CCRS system (final revision of programs with quotations)
• Management of group reservations, confirmations, and cancellations (coaches, hotels, restaurants, and activities).
• Management of passenger lists (names, modifications, etc.).
• Management of deposits with different suppliers.
• Sending passenger lists to different suppliers.
• Communicate with our customers in Europe, by phone and email, to follow up on files when necessary.
• Take calls from guides during problems on the road and follow up on problem resolution.
• Invoicing of files.
• Reading customer reviews.
• Respond to customer disputes after their return home.

Position Requirements

• Mastery of the French language is a must (both oral and written)
• Post-Secondary School Education or relevant experience in the same position
• 2–3 years of experience in travel and tourism, particularly with a receptive tour operator
• Knowledge of a 3rd language (Spanish / Italian / German / Dutch, Portuguese, Japanese) is an asset
• Dynamism, autonomy, and team spirit
• Resourcefulness and good stress management
• Thoroughness and attention to detail
• Knowledge of Canada's tourism products and geography
• Knowledge of Word, Excel, and CCRS or other receptive system (an asset)

Jonview values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups: women, Aboriginal people, people with disabilities, and members of visible minorities. Jonview will work to accommodate people with disabilities throughout the recruitment and selection process. If you require a special arrangement, please contact us so that we can work together to adequately meet your needs. The use of the masculine in this document is for the sole purpose of simplifying the text.

Only successful candidates will be contacted.

Company Overview:

CyberClan is a dynamic and rapidly growing organization committed to ensuring the security and integrity of our operations. We are seeking an experienced and proactive IT Security Manager to lead our security team and safeguard our assets, employees, and information.

Position Overview:

As the Security Operations Lead, you will be responsible for overseeing and managing all aspects of our security operations. This role requires a strategic thinker with a strong background in security management, risk assessment, and incident response. You will play a crucial role in developing and implementing security policies, procedures, and protocols to ensure the safety and security of our personnel, facilities, and information.

Principal Duties and Responsibilities:

• Ensuring clear strategies are in place for embedding operational security controls, aligned to relevant security policies and technical standards
• Manage a region of SOC analysts to deliver a 24x7x365 Security Operations Centre;
• Developing and improving processes to strengthen the current Security Operations;
• Ensure daily tasking, quality assessment, training and development is maintained for entire SOC region.
• Lead staff to proactively identify, prevent, and respond to security incidents;
• Ensuring incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring;
• Producing and disseminating SOC management Information, including preparation of reporting material for Senior Management review;
• Provide clear, concise reporting around key KPI’s to their customers and internal teams.
• Manage 3rd Parties to ensure they deliver effective SOC services.
• Contribute to the design and development of defence and respond strategies, knowledgebase and playbooks.
• Support to design, build, manage and maintain security monitoring systems and infrastructure such as SIEM, IDS/IPS and cloud-based security platforms.
• Create and maintain compliance reports, supports the audit process, measures SOC performance metrics, and reports on security operations to Head of Security Operations and Director of GRC.
• Support the monitoring SIEM alerts effectively to minimize downtime and restore services.
• Responsible for managing and configuring security monitoring tools.
• Drive a learning and knowledge sharing security culture;
• Support the SOC team research global security events, issues and trends to produce security advisories for customers based on findings.

Generic Duties and Responsibilities:

• Ensuring an effective process of continuous improvement is in place
• Ensuring compliance with relevant security policies, standards, compliance and regulation
• Identifying requirements and driving improvements to SOC related policies and standards
• Inspire and motivate a team of SOC Analysts that can add value to our customers and support the internal teams.
• Accept, manage and update service requests and incidents to ensure contracted Service Level Agreements are met.
• Guiding, coaching and mentoring analysts who are providing the core SOC functions, including but not limited to, alert triage, incident escalation, content creation etc.
• Support Tier 2 Analysts
• Support sales knowledge base and weekly meetings to ensure up to date knowledge of services is maintained.
• Support customers for escalation purposes
• To continuously develop both technical and personal skills required within role and assist with development of other staff.
• Keep up to date on security developments and news
• Conducting cyber threat research and analysis for purposes of improving the strength of network security.
• Assist with defining, testing and operating new ways of working with new technology solutions or processes supplied to the SOC team.
• Proactively support business KPIs.
• Work with the CyberClan global team when responding to security incidents.
• Understand and comply with all Information Security policies.
• Understand and comply with all company policies.
• Follow agreed security best practices and SOC processes
• Interact with strategic incident response and threat intelligence vendors.
• To undertake other responsibilities, training and tasks as reasonably requested by line management.
• Undertake periodic assurance reviews and produce associated reporting as required.
• Participate in CyberClan internal security awareness initiatives and other training requests
• Other duties as assigned by the SOC Manager.

Qualifications:

• Educated to GCSE level or equivalent
• Cyber Security Qualification (CISSP, CCSP, Security+, AWS Security, GIAC certifications are an asset)
• EDR/XDR (Crowdstrike, SentinelOne, MS Defender, Trend Vison One)
• Networking experience, including IP addressing (VLAN, NAT, DNS, ACL)
• Linux, Sysmon, and FOSS
• ITIL Foundation

Skills, Knowledge and Experience:

• Knowledge and experience of SOC tooling to identify threats.
• Experience of collaboration tools
• Keen analytical mind and approach
• Proactively shares own expertise with others
• Knowledge and experience of IT systems, networking and security threat landscape including:
• Network fundamentals for example OSI stack, TCP/IP, DNS. HTTPS, firewall logs, packet capture and analysis.
• Cloud technologies (AWS, Google Cloud, Azure)
• Active Directory, Group Policies, PowerShell
• Endpoint protection applications (Antivirus, Web Filtering, ATP, Encryption)
• IDP/IPS Systems
• SIEM tools (such as Splunk)
• SOAR is an added advantage
• Knowledge of malware capabilities, attack vectors and impact.
• Knowledge of the MITRE ATT&CK framework to understand threat actors and how to mitigate them.
• Knowledge and experience in threat analysis.
• Training or educating network users about security protocols.
• Administration of network firewalls.
• Troubleshooting and problem-solving skills.
• Identification of security areas that can be improved, and the implementation of solutions to those areas.
• Dependability and flexibility, being on-call or available outside of regular work hours.
• Security Information and Event Management (SIEM).
• TCP/IP, computer networking, routing and switching.
• C, C++, C#, Java or PHP programming languages.
• IDS/IPS, penetration and vulnerability testing.
• Firewall and intrusion detection/prevention protocols.
• Windows, UNIX and Linux operating systems.
• Network protocols and packet analysis tools.
• Anti-virus and anti-malware.
• Various certifications including Security+, CEH, GIAC, CASP, CISSP.

Personal qualities:

• Confident with customer interactions, including face-to-face, web-ex and internal conversations.
• Excellent interpersonal skills sufficient to develop professional relationships and rapport amongst key stakeholders
• Strong team player
• Genuine enthusiasm and drive to work within cyber security.
• Excellent customer service skills
• Good written skills to write explanations of systems, regulations and or procedures.
• Good verbal communication
• Ability to identify and suggest continual improvement
• Good analytical and problem-solving skills
• Ability to adapt to organisational change
• Proven ability to manage varied workload
• Ability to work unsupervised and under pressure.
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• A Self Starter with the ability to lead and drive change through an organisation.
• CEH, CISSP, PMP, GCIH, GSCE, or related certifications.
• Excellent communication and leadership skills.
• Knowledge on vendor management.
• Ability to handle high-pressure situations.
• Analytical and problem-solving skills.

Location

Remote

% of Travel Required

0-10%

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

CyberClan is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

• Seniority Level
• Mid-Senior level
• Industry
• Computer and Network Security
• Information Services
• Employment Type
• Full-time
• Job Functions
• Management
• Skills
• Security Operations
• Cyber Threat Hunting (CTH)
• Risk Assessment
• Incident Response
• Information Security
• Security Manage

Job Description

TreowGroup Recruitment is seeking a Senior Operations Manager /General Manager on behalf of our client, a small-to-midsize wholesale import business with headquarters in the Niagara Peninsula.

Position Overview:
The Senior Operations Manager/General Manager will oversee the entire operation of a B2B wholesale importing business with a focus on strategic partnerships, supply chain and inventory management, and sales. This role requires a proactive leader with experience in B2B distribution, particularly within hotel amenities, food service packaging, sanitation/janitorial supplies, who can manage both strategic and day-to-day operational tasks.

Job Type:  Full-time, Permanent
Location:  Niagara, ON
Remote Type:  On-site, 8 - 4:30pm, Monday - Friday
Compensation:  Competitive Salary + Health Benefits + RRSP

Your day to day will include:
Strategic Partnerships and Business Development

• Maintain and grow long-standing partnerships with current distributors.
• Source and introduce new product lines from international markets, with potential for expansion into new amenity lines.
• Strengthen relationships with Canadian distributors and promote products through the company's online platform.

• Review daily sales and inventory reports to manage stock levels for key product lines, creating purchase orders.
• Track and monitor daily off-shore orders to ensure consistent supply chain flow.
• Oversee logistics, working with outsourced logistics partners to manage the arrival and delivery of goods to customer warehouses.

• Provide quotes for custom orders and update pricing based on market trends.
• Maintain detailed cost sheets and track off-shore freight rates to keep pricing competitive.
• Regularly update product pricing in response to changing market conditions in Asia, Canada and the US.

• Oversee product updates on the website, including artwork for product units and packaging.
• Collaborate with the development team on website improvements, such as SEO.

• Utilize PowerBI for data analysis and reporting.
• Hands on experience with ERP systems for distribution management.
• Advanced computer skills in Excel and Microsoft Office suite.

• Experience in B2B Wholesale Distribution : Strong understanding of wholesale dynamics, particularly in hotel amenity supplies, food service packaging, and sanitation/janitorial distribution.
• Warehouse Operations Knowledge : Hands-on experience with warehouse management and operations.
• Sales and Purchasing Proficiency : Strong background in sales and procurement processes.
• Team Leadership:  Managed and led a team, fostering a productive and efficient working environment.

• Adaptable : Able to pivot in response to changing priorities and customer needs.
• Strategic Vision Oriented : Capable of seeing the big picture and making decisions that benefit the overall business.
• Independent and Proactive : Self-motivated with a proactive approach to sales and operations.

• Attention to Detail : High attention to detail and accuracy, particularly with spreadsheets and data handling.