210 Operations Specialist jobs in Canada

Job Description

About Teads

Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 36 countries.

For more information, visit

About the opportunity

We are looking for a detail-oriented and tech-savvy Ad Operations Specialist to join our growing team in Toronto.

In this role, you'll be responsible for the end-to-end execution of digital advertising campaigns, ensuring they are set up correctly, run smoothly, and deliver strong performance. You'll work closely with internal stakeholders across account management, sales, creative, and product teams to bring campaigns to life on our platform.

This position is ideal for someone who thrives on precision, enjoys working with data and technology, and is excited to contribute to the operational excellence of a fast-moving ad tech company.

What will you do?

• Set up, traffic, QA, and launch digital advertising campaigns across our buying platforms
• Monitor and optimize live campaigns to ensure successful pacing, performance, and delivery.
• Troubleshoot technical or delivery issues and resolve them quickly to maintain campaign integrity.
• Collaborate with internal stakeholders to ensure campaigns align with client goals and creative specifications.
• Implement tracking pixels, verify tag placements, and confirm measurement accuracy.
• Analyze performance metrics and apply data-driven insights to boost campaign outcomes.

What will you bring to the team?

• 2–4 years of experience in digital advertising operations, media execution, or ad tech.
• Strong working knowledge of at least one major DSP or ad server (e.g., DV360, CM360, The Trade Desk).
• Comfortable with campaign trafficking, pixel implementation, tagging, QA, and reporting.
• Detail-oriented with strong organizational and problem-solving skills.
• Able to manage multiple campaigns simultaneously with precision and efficiency.
• Strong communication skills and a team-oriented mindset.
• Bonus: experience with video, mobile, or programmatic campaigns.
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear.
  • Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it's our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

• Growth Opportunity: Be part of a newly forming AdOps team with potential to grow as the team scales
• Resources & Training: Access to cutting-edge tools, mentorship, and global best practices
• Culture: High-performance, collaborative, and globally connected

The pay range for this position is CAD $55,000 to $68,000 annually including on target earnings. The actual amount offered may be higher or lower, based on non-discriminatory factors such as experience, job-related knowledge, skills, and abilities. In addition to salary, you may be eligible for our competitive benefits and perks to support you and your family as part of Teads' total rewards package.

Please submit your CV in English.

#LI-HYBRID

#LI-BAILEY

Life at Teads

At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.

As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out:

• We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
• As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
• Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.

Our company culture is welcoming, dynamic, diverse, global, and built on top performance.

Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.

Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.

Job Description

Workplace Operations Specialist – Level 6
Commercial Real Estate
Full-Time, Temp-Direct Hire
Vancouver, BC

Our client, a large global consulting firm specializing in various industry streams including Real Estate, is looking for a strong Workplace Operations Specialist to be based in their Vancouver Office and remotely report into the Workplace Operations Manager. You will be supporting and streamlining both general and specific workplace operation tasks for the Western Canada offices (5 locations) across departments. This is a strong internally facing role for someone extremely organized, efficient, and with a high level of communication skills and well-rounded skillset and adaptability to assist in a variety of projects. You will have in-person supervision of a team of 2 Workplace Coordinators. Please note this is a temp to perm assignment – you are intended to become a permanent employee, however will be directly employed by TalentSphere for a short duration of time. This is a 100% in-office position, Mon-Fri.

Key Duties & Responsibilities:

• Provide leadership, guidance and development to the workplace coordinators within your region
• Responsible for compliance with relevant legislation, codes of practice, workplace standards and for operational workplace services and HSE responsibilities.
• Owns workplace related issue(s) within your region and deliver the solutions whilst accountable for escalating to Canada Ops Manager and resolution of portfolio related Workplace issues
• As subject matter specialist, Workplace operational matters related to the property/s are addressed and escalated as necessary to the Canada Workplace Ops Manager.
• Effectively manage the supply chain to deliver consistent standards of service financial and operational compliance and a partnership approach which allows innovation and continual improvement within their region.
• Accountable for the compliance and service delivery of any contractors or subcontractor (including obtaining WHIMIS, MSDS & COI)
• Interface with IT, Finance, People Services, Marcomm as required within region and alignment within workplace ops
• Participate as a key member of the wider Workplace team, supporting development, innovation, and improvement. Draft regional or site office level communication relating to operational or social impact and send for review to the Canada Workplace Ops Manager
• Lead by example to the reporting team by creating a collaborative and supporting work environment where each team member to be accountable for raising the service delivery standard.

Qualifications:

• Sound knowledge of FM/Workplace matters and practices gained by sufficient experience working in a similar environment.
• A minimum of five years experience leading FM/Workplace service
• Familiarity with various IT peripherals and equipment for workplace
• Familiarity with AV software/equipment typically used to manage and hostmeetings.
• Fluency in written and spoken English is essential.
• Excellent communication and presentation skills
• Ability to work independently as well as part of a wider team.
• Developing effective relationships with stakeholders
• Demonstrable experience of FM/Workplace or similar, customer facing environment.
• Sound knowledge of IT systems used in the delivery of Workplace services.
• Success and solution oriented
• Recognizes the importance of the individuals and the Team.
• Able to quickly develop internal and external relationships.
• Confident and able to articulate clearly topics of all nature.
• Able to deal effectively with challenges and changes.
• Will take the initiative and own solutions to completion.
• Flexible and willing to undertake travel within country and occasionally beyond if required.
• Ability to prioritize and manage own workload.
• A systematic approach to problem solving and decision making whilst being transparent with leadership team of all levels on solutions.

Compensation:
The successful candidate will receive an annual salary between $70,000-$75,000, 3 weeks vacation, and benefit package.

Similar Job Titles:
Office Manager
Facilities Coordinator
Assistant Operations Manager

Interested?
Apply below!

Only applicants with the legal right to work in Canada can be considered for this opportunity
We thank all those who express interest in this opportunity; however only those short-listed will be contacted

Job Description

Salary:

dcbel Inc. ( is a growing company developing technology and designing products that will make clean, efficient, and sustainable energy accessible to all because everyone in the world deserves energy without compromise.

dcbel at the leading edge of the residential energy revolution, enabling decentralized energy consumption and production through its vertically integrated suite of energy hardware and software products, and their supporting infrastructure. Our flagship product, the dcbel Home Energy Station, is a small wall mounted device that gives everyone ownership over their energy supply by using solar power to charge their EV and home, unlocking their EVs battery for backup power (V2H), and optimizing the energy flow between their solar panels, EVs, backup battery and the grid.

The opportunity

dcbel is looking for an experienced and highly motivated Revenue Operations Specialist to join our team. The ideal candidate will be responsible for optimizing our Revenue Operations processes, ensuring data accuracy, and supporting our commercial team to drive growth. This role requires a strategic thinker with strong analytical skills and a passion for improving commercial and operational efficiency.

If you meet the criteria below, wed love to hear from you!

Main responsibilities

• Defining and driving Revenue performance tracking dashboards
• Driving CRM development and ensuring CRM data integrity
• Developing and documenting revenue processes and automation/AI initiatives
• Support dcbel and Capacity pipeline development
• Contribute to executive and board-level reporting
  
• Alignment of Revenue team inputs into CRM across entire commercial flow, from Product, through to Marketing, Sales and CS, Operations, and Finance

Key requirements

• A Bachelors degree in Finance, Business Administration, Economics or related field
• 5+ years experience in Revenue Operations
  
• Experience defining Revenue performance tracking (metrics, KPIs) processes and dashboards
• Experience structuring cross-functional processes, and running growth projects
• Experience with MS Dynamics
• Experience with PowerBI
• Experience with D2C eCommerce, SaaS and B2B sales models

Bonus skills

• Bilingual English and French
  
• Knowledge in the Residential Energy Sector

Profile

• Entrepreneurial mindset, result oriented and strong EQ.
• Excellent writing skills, and highly developed attention to detail
• Ability to function effectively with all seniority levels
• Excellent judgment, strong analytical and organizational skills
• Demonstrable business acumen

What's in it for you

• Be part of a company that is backed by numerous globally respected investors and has world-changing patents in an industry changing for the first time in history.
• Grow your professional experience amongst blue chip partners and a close-knit team of committed and experienced energy experts who deeply care about the work they do.
• Full benefits package including Health insurance, Health virtual care, employee stock options plan (ESOP) and flexible hours. Parking available or with our employer commute program a short walking distance from Metro Namur.

Job Description

Liferaft is looking for an experienced, solutions-driven, and relentlessly proactive People Operations Specialist to take full ownership of HR systems, programs, and operational processes, ensuring our People & Culture function runs seamlessly and efficiently. This role will be hybrid in Halifax, NS, with 1-2 days a week in office.

Reporting to the Director, People & Culture, you’ll be the driver making sure nothing slips through the cracks — anticipating needs before they arise, spotting gaps, and taking initiative to close them. From HRIS ownership and full-cycle recruitment to onboarding, compliance, payroll and office operations, you’ll lead critical people programs and events with independence and precision. Your ability to dig into the details while driving forward solutions will make you a trusted partner to managers and employees, ensuring our systems, processes, and culture are not only supported, but continuously improved.

HR Systems Administration & Compliance

• Independently and proactively own BambooHR, Workable, and other HR tools.
• Maintain accurate, audit-ready employee records in alignment with ISO requirements.
• Own setup, configuration, and optimization of HRIS workflows and automation.
• Regularly review these systems and processes and implement improvements.

Full-Cycle Recruitment

• Partner with hiring managers to determine staffing needs, build interview panels, and manage the full recruitment cycle in Workable, including job postings, candidate pipelines, interview kits, communications, phone screens, and preparation of accurate offer letters and employment agreements.
• Lead the employee lifecycle processes, including onboarding (HRIS setup, benefits enrollment, payroll handoff, ISO-compliant tasks, HR orientation, and system access provisioning) and offboarding (BambooHR workflows, equipment return, stakeholder notifications, and system access closure), ensuring compliance and consistency.
• Conduct employee transitions activities, such as HR orientation during onboarding and exit interviews where applicable.

Payroll Processing

• Process payroll for a fully salaried workforce in collaboration with the Finance team, ensuring accuracy, timeliness, and compliance

Events & Office Management

• Serve as point of contact for office operations issues, supply ordering, and workplace safety compliance.
• Own the annual, internal, social events calendar and manage budgets for in-person and remote events and annual team gatherings.
• Work with Marketing to coordinate travel, venues, entertainment, and day-of event execution.

Programs & Special Projects

• Manage annual performance review cycles in BambooHR.
• Set up and manage eNPS and pulse surveys, maximize participation, and consolidate results for reporting.
• Represent People & Culture on the DEI Committee, driving events and initiatives.
• Support annual compensation review: prepare promotion, compensation change, and variable compensation letters, send for signature, and maintain up-to-date HRIS records.
• Maintain OH&S committee policies and ensure legal compliance.
• Review, update, and roll out policies in alignment with annual review cycles and audit requirements.
• Manage leave processes in compliance with company policy and applicable legislation.

Requirements

Experience

• 4+ years of experience in a Human Resources or People Operations role
• Human Resources experience in a SaaS preferred but not required
• Demonstrated experience with HR systems and ATS administration (BambooHR and Workable preferred)
• Proven success in full-cycle recruitment and onboarding
• Experience managing compliance processes (ISO, OH&S) and policy administration.
• Background in managing event and office admin/operations

Education

• Bachelor’s degree in Human Resources, Business Administration, or equivalent preferred
• CPHR designation or working toward designation preferred

Tools & Tech

• Able to work autonomously in Google Workspace (Docs, Sheets, Slides, Drive, etc.)
• Experience with HRIS and ATS platforms (BambooHR, Workable preferred)
  Experience with Slack preferred

Soft Skills

• Proactive and resourceful, with the autonomy to identify gaps and apply critical thinking to implement effective solutions
• Exceptional organizational skills and attention to detail
• Strong multitasking ability across multiple concurrent projects
• Professional discretion and commitment to confidentiality
• Clear and confident communicator, comfortable engaging with all levels of the business

Benefits

We pride ourselves on our innovative spirit and determination to help solve new challenges developed by the complexities of open source data. Liferaft provides a threat intelligence and investigations platform, Navigator, to corporate security teams around the world, including some of the biggest brands you've probably referenced today! Navigator is designed to identify, track, and validate issues from open source channels (surface, deep web, and darknet) related to executive safety, fraud prevention, and asset & infrastructure protection. Our technology is helping keep these companies, their people, and their operations safe – making a real impact in the world we all live in.

The diversity of our team is integral to our success. We are a team of passionate and supportive individuals and pride ourselves in fostering a collaborative, innovative, and fun culture.

We offer our team:

• Competitive compensation plan & benefits
• Flexible PTO – Take a minimum of 15 days/year with no cap beyond
• Professional development budget
• Remote-first workplace with access to a downtown, water view, office space and flexible working hours
• Parking reimbursement
• $750 Yearly Lifestyle Subsidy
• Cell phone reimbursement
• Company-sponsored social events and team-building activities
• Diversity, Equity & Inclusion Committee
• Authentic, engaged team, who value work life balance

We’re building a company future generations can be proud of. Diversity at Liferaft means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We welcome all qualified applicants regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other protected characteristic.

Job Description

Description

The Role

We'd like to tell you a story -- a tale of two IT Operations Specialists, if you will.

It's Monday morning in a generic office space that's bathed in a dull fluorescent light. Already two coffees deep, you've dragged yourself into a familiar corner cubicle. Steve says his internet isn't working. You hate Steve. Why? Because a quick glance behind his desk reveals that his ethernet cable is unplugged. You tell him this. twice a week. He never seems to get it. When you were in school, you had no idea how much of your time would be spent telling people to turn things off and then back on. If you did, you would have dropped out. You got into this line of work so that you could put your expertise towards tackling big problems. Instead, your job is to essentially possess a basic level of technological literacy. That, and installing Windows XP on decades-old machines. You fantasize about setting the server room on fire and driving as far away as a car will take you. This fantasy grows more vivid with each passing day.

In an alternate universe, that same Monday morning is now set within dbrand's office. There are no corner cubicles or unplugged ethernet cables. Just a mesh Wi-Fi network that everybody already knows how to use. Babysitting people who don't know what a driver is? That's below your pay grade. Instead, your days are spent tackling the bigger problems. Whether you're procuring new software solutions, optimizing our network, or writing new technical documentation for internal use, one thing's for certain: your considerable talents are being put to good use. Your days aren't measured by how many times you've asked "have you tried turning it off?," they're measured by how many unique and challenging problems you've managed to solve.

If you're reading this, it's pretty likely that your Mondays are a lot closer to the first story than the second one -- you're also probably looking to change that. Well, we've got good news and bad news. The good news is that by opening this job ad, you're already one step closer to making the dream a reality. The bad news? We're only hiring one IT Operations Specialist. We need a knowledgeable, dedicated team player who's a bona fide master in the art of system administration. If that's not you, save us all some time and close this tab. If, on the other hand, you check all of the boxes? Your Mondays are about to get a lot more interesting.

The Environment

dbrand is an eCommerce company that's built by tech enthusiasts, for tech enthusiasts. From the technological literacy of our workforce to our ultra-modern hardware, we're worlds apart from the average company in terms of our IT requirements.

Capable though they may be, every moment that our employees spend solving their problems independently is time not spent delivering the world-class customer experience that dbrand is renowned for. Your job is to ease the burden, while also independently and autonomously managing and optimizing every aspect of our IT infrastructure.

So, what's in it for you? Well, unlike most companies, we actually care about the work we're doing. As dbrand's IT Operations Specialist, you get the opportunity to do the best work of your life, while enabling your peers to do the same. If you're someone who's knowledgeable, proficient, and committed to excellence, to say you'd thrive here would be an understatement.

Before you can get the opportunity to join our passionate, dynamic team and bolster a truly one-of-a-kind workforce, you'll need to prove yourself. Let’s see if you’ve got what it takes…

• Agile: You’re nimble. You’re adaptable. You thrive in an environment where priorities can change in an instant.
• Analytical: Your decisions are driven by only one thing: data. You continue to master all the tools necessary to surface insights.
• Collaborative: You enjoy purposeful meetings. You value the contributions and perspectives of your coworkers as much as those of your CEO.
• Curious: You’re eager to learn new concepts and master new skills. There’s no tool that’s useless in your arsenal.
• Disciplined: You never allow the details to slip, understanding that every bit of minutiae forms the bigger picture.
• Enthusiastic: You exhibit a contagious passion for best in class technology.
• Innovative: You develop new approaches to complex problems.
• Perfectionist: You persist until the smallest detail has been optimized. Knows nothing less than 100%.
• Persistent: You’ve never failed. You’ve only experienced speed bumps on your path to success.
• Reliable: You live up to both verbal and written agreements. You can be trusted to work effectively, without oversight.

In order to make a positive impact as part of our team, your focus in this role will be to:

• Perform proactive tech support to both on-site and remote users for all issues, prioritizing and analyzing the issues.
• Research, analyze, test, recommend, and implement new hardware, software, and services that allow efficient workflow according to the job function and can better help streamline our internal processes through automation and integration.
• Administer, organize, and maintain data and inventory related to users, devices, accounts, and systems.
• Configure, troubleshoot, and manage hardware, software, servers, network devices, and security relating to ongoing business operations. 
• Provide technical onboarding and training for employees relating to hardware, software, and internal security.
• Partner with Product Development and Finance for budgeting and forecasting hardware and software requirements and procurement.
• Work independently and across other teams in the organization, building relationships with users.
• Manage incidents and problems by escalating issues to vendors and partners, while providing updates and communicating on progress status internally.
• Create and maintain procedural documentation and comply with internal controls and policies.

If you find a box you can’t check, stop reading and look for a company who demands less from their IT team:

• A minimum of two years of experience in a technical support role for a medium-sized business, with a focus on customer service.
• Experience with Google Workspace preferred.
• Proven experience installing, troubleshooting, maintaining, and upgrading both Windows and MacOS-based hardware.
• Current with cutting-edge technology and industry best practices.
• An impeccable communication style - your grasp on the English language is flawless.
• Detail-oriented, self-sufficient, resourceful, organized, and proactive.
• The instinct to help teammates thrive and the openness to learn from past experiences.
• The ability to solve complex problems (or know where to find the answer).
• Commitment to long-term growth and learning opportunities.
• Domain expert in laptops, smartphones, software, and security technology.

Compensation for the job ranges between $55,000 and $65,000 per year with health, dental, vision, and profit sharing benefits. We’re located a few minutes west of Pearson Airport.

Still think you have what it takes to support our passionate, dynamic team?

To be perfectly honest, we doubt it.

That said, our company was built on the idea that every assumption can be proven wrong. Your move.

Job Description

Salary:

About Us:

Euna Solutions is a leading public sector SaaS provider focusedon delivering innovative solutions that empower public servants tothrive in an ever-evolving digital landscape. Our dynamic team values creativity, collaboration, and the ability to think outside the box. Join us and play a critical role in shaping how we communicate our brand and products to the world.

Job Title:
Marketing Operations Specialist

Job Summary:
Join our dynamic Marketing team as a Marketing Program Operations Specialist and drive the execution of high-impact campaigns that fuel lead generation and customer engagement! In this role, youll
leverage tools like Pardot, LeanData, HubSpot, HTML/CSS, and WordPress to build and optimize email campaigns, landing pages, ads, and digital content. Collaborating with cross-functional teams, youll ensure seamless campaign delivery and contribute to measurable business outcomes in a fast-paced environment. Perfect for a tech-savvy marketer with
at least 3 years of experience eager to grow in marketing automation and program operations.

Key Responsibilities:

• Campaign Execution & Automation:

• Build, test, and deploy email campaigns, landing pages, and forms using Pardot to support B2B and ABM programs focused on lead generation and account engagement.

• Manage email templates, dynamic content, and audience segmentation in Pardot to deliver targeted, high-performing campaigns.

• Troubleshoot automation workflows to ensure data accuracy and campaign success.

• Lead Scoring & Routing:

• Configure and maintain
  lead scoring models in Pardot to prioritize high value leads and accounts based on engagement, fit, and intent for B2B and ABM strategies.

• Utilize LeanData to streamline lead routing, ensuring leads and accounts are accurately matched and assigned to the right sales reps in real-time, improving response times.

• Monitor and optimize lead-to-account matching processes to support ABM campaigns targeting key accounts.

• Digital Content Management:

• Update and maintain campaign-specific web forms, landing pages, and integrations using WordPress, aligning with B2B and ABM program goals and brand standards.

• Apply HTML and CSS to customize emails, landing pages, and web assets for optimal design, functionality, and responsiveness across devices.

• Program Operations Support:

• Coordinate with content, design, and sales teams to execute multi-channel marketing programs (email, web, social) on time and within scope.

• Support tracking and reporting on campaign performance metrics (e.g., open rates, click-through rates, conversions) to optimize programs.

• Import and manage lead uploads in Pardot and Excel, ensuring data accuracy and proper formatting for B2B and ABM campaign segmentation.

• Maintain accurate program and lead data in Pardot and Salesforce, ensuring campaign attribution and performance reporting.
  

Qualifications:

• Education & Experience:

• Bachelor's degree in marketing, Communications, or related field.

• +3 years of experience in marketing, campaign execution, or program operations, ideally in a B2B or ABM environment.

• Technical Skills:

• Proficiency in Pardot (Salesforce Marketing Cloud Account Engagement) for campaign setup, automation, and lead scoring.

• Experience with LeanData for lead routing, account matching, and ABM orchestration.

• Strong knowledge of HTML and CSS for customizing emails, landing pages, and web content.

• Hands-on experience with WordPress managing campaign-related web content and plugins.

• Familiarity with Salesforce Sales Cloud, ABM tools (e.g., 6sense), Ad Platforms (e.g., LinkedIn Ads)
  or analytics platforms (e.g., Google Analytics) is a plus.

• Soft Skills:

• Excellent organizational skills and attention to detail to manage multiple campaigns and deadlines.

• Strong communication and teamwork skills to collaborate with cross-functional teams.

• Analytical mindset to assess campaign performance and suggest improvements.

• Proactive and eager to learn in a fast-paced environment.

Preferred Qualifications:

• Pardot Specialist or similar certification.

• Experience operationalizing marketing campaigns using email marketing best practices.

• Intermediate skills in Excel are preferred for data manipulation, including pivot tables, VLOOKUP, and formulas.

Location: This role is hybrid 3 days/week in our Oakville, ON office.

What It's Like to Work at Euna Solutions

At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.

Here are some of theperksthat Euna employees enjoy:

Competitive wages
Wepaycompetitive wages and salaries, and we only expect an honest 40-hour week for it.

Wellness days
Whats better than a long weekend? An extra-long weekend!Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.

Community Engagement Committee
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time,giftsand skills.

Flexible work day
Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in.

Benefits
Askus for a copy of our health and dental benefits!

Culture committee
Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.

About Euna Solutions

Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than3,400organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technologys GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit

Please visit our website: check out our LinkedIn Pages

We believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and ifyou'reexcited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requestsregardingaccessibility at Euna Solutions, please email or call our officeat1. . Upon request,appropriate accessibleformats or arrangements will beprovidedas soon aspracticable.

Job Description

Purpose of Position:

The Agent Operations Specialist is responsible for supporting the day-to-day operational success of our independent freight agents. This role handles a wide range of functions, including order entry, track and trace, customer/carrier communication, and issue resolution.

Key Accountabilities:

• Order Management:
  • Enter and update loads accurately in TMW.
  • Confirm pickup and delivery details, and ensure all shipment data is complete and accurate.
  • Monitor shipments and update status changes as needed.
• Customer Service Support:
  • Act as a day-to-day extension of the agent's team by communicating with their customers as needed.
  • Provide proactive updates, respond to customer inquiries, and resolve service issues with professionalism.
  • Escalate urgent issues to the agent or appropriate internal team.
• Carrier Procurement:
  • Assign carriers to booked loads and send rate confirmations
  • Confirm carrier credentials and compliance with company requirements.
• Documentation & Compliance:
  • Ensure all customer and carrier documentation is collected, uploaded, and maintained accurately.
  • Track accessorial charges, PODs, and ensure billing readiness.
  • Support agents in maintaining compliance with internal procedures and industry regulations.
• Systems & Reporting:
  • Utilize internal systems (TMS, Synergize, etc.) to track, manage, and document shipments.
  • Generate reports or provide load updates when requested by agents or customers.
• Back Up Agent Support and Logistics
  • Provide coverage for Agent Support and Carrier Set Up when required

Qualifications:

• Post-secondary degree or diploma
• 1-3 years’ prior work experience in a freight brokerage, transportation operations, or customer service within logistics.
• Intermediate to advanced Microsoft Office skills (Word, PowerPoint, Excel and Outlook), experience with TMW, SalesForce or other CRM’s encouraged
• Experience or knowledge of supply chain management, logistics and/or the transportation industry

Required Skills:

• Demonstrated ability to collaborate effectively and independently with individuals at various levels is required
• Strong computer skills
• Ability to work independently on projects
• Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet tight deadlines
• Strong verbal communication skills, relationship building and interpersonal skills
• Active listening
• Professional writing, editing and proofreading skills
• Strong customer service focus
• Ability to exercise tact and judgment in managing a diversity of internal and external contacts
• Proactive attitude and takes initiative
• Well-organized, enthusiastic, creative, professional and a positive team member

Supervision : 

This position reports to the Director, Agent Programs.  The immediate supervisor and/or department leader periodically checks assignments for progress. This position has no authority over other members of the team and has no direct reports.

Incumbents tend to be in charge of units, functions or services where there is access to supervision, but management of the work is quite independent.  Independent review required for things such as long term planning, making related recommendations or decisions.

Impact of Errors:

This position has a direct impact on the Company’s reputation, awareness and internal communications.  This position is responsible for steering onboarding efforts for the entire business and helps create a consistent process for new customers. This affects new business which can result in financial implications.

Working Conditions:

This position will be working in an office environment, using typical office equipment. This position may require minimal travel.

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Job Description

En tant que spécialiste des opérations commerciales, votre journée sera un mélange dynamique de collaboration et d'exécution opérationnelle dans notre région canadienne.  Vous travaillerez en partenariat avec les équipes de vente et de marketing pour faciliter la prévision de la demande afin de soutenir notre processus S&OP, tout en assurant le suivi des hypothèses et du rythme des prévisions.  Vous gérerez les outils de gestion de la relation client (CRM) tels que SFDC et CPQ, en générant des rapports spécialisés, en soutenant les mises à jour du système et en veillant à ce que les besoins régionaux soient communiqués à l'ensemble de l'équipe des Amériques. Vous collaborerez également aux stratégies de tarification, effectuerez des analyses régionales de tarification et soutiendrez l'allocation des stocks. Ce poste requiert de solides compétences analytiques, une collaboration interfonctionnelle et une approche proactive des opérations commerciales régionales.

Comment vous aurez un impact :

- En dirigerant les processus régionaux de prévision de la demande et de S&OP en collaborant avec les équipes de vente, de marketing et de planification de la demande pour recueillir des données, suivre le rythme et élaborer des prévisions de revenus précises.

- en gérant les outils CRM et CPQ (par exemple, SFDC), notamment en facilitant les mises à jour du système, en générant des rapports régionaux et en communiquant les exigences locales à l'équipe des opérations commerciales des Amériques.

- En coordonnant les opérations régionales de tarification, en collaborant avec les ventes et le marketing pour recueillir les commentaires, soutenir l'analyse de la tarification et s'aligner sur l'équipe de tarification AMS pour la création de fichiers de prix.

- En soutenant l'allocation des stocks et l'établissement des priorités au niveau des clients, en veillant à une répartition efficace des ressources à travers le Canada.

- En supervisant les tâches opérationnelles spécifiques à la région, telles que la gestion des projets locaux, l'intégration des nouveaux représentants, l'affectation des territoires et les projets improvisés continus.

Ce que vous apportez :

- Formation : Licence dans une fonction scientifique ou commerciale ou expérience équivalente. 

- Expérience professionnelle : Minimum de 5 ans d'expérience dans un rôle commercial ou dans des rôles axés sur la planification de la demande ou des fonctions similaires d'opérations de vente.

- Connaissance des outils de planification des ressources de l'entreprise (ERP) et de gestion de la relation client (CRM), de préférence SFDC et CPQ. 

- Expérience de la gestion de grands projets, capacité à coordonner des équipes interfonctionnelles.

- Solides compétences analytiques et capacité à prendre des décisions fondées sur des données.

Programmes de rétributions complets  : Chez Bio-Rad, nous sommes motivés par notre mission et nous savons que nos employés le sont aussi. C’est pourquoi nous proposons un programme de rémunération globale compétitif et complet offrant valeur, qualité et inclusion tout en répondant aux divers besoins de notre personnel en constante évolution. Les offres solides de Bio-Rad servent à enrichir la santé globale, la richesse et le bien-être de nos employés et de leurs familles à travers les différentes étapes du travail et du cycle de vie d’un employé. Nous sommes fiers de proposer des options telles qu’un ensemble complet d’avantages sociaux, une assurance vie et une assurance invalidité, un régime de participation différée aux bénéfices, de vastes possibilités de formation et de développement, un programme d’aide à l’éducation, des subventions pour la remise en forme, des congés, etc.

Qui sommes-nous  : depuis 70 ans, Bio-Rad se consacre à la progression du processus de découverte et à la transformation des domaines de la science et des soins de santé. Comptant parmi les cinq premières entreprises du secteur des sciences de la vie, nous sommes un leader mondial dans le développement, la fabrication et la commercialisation d’une large gamme de produits de recherche et de diagnostic clinique de haute qualité. Nous aidons les gens partout dans le monde à vivre plus longtemps et en meilleure santé. Bio-Rad offre une expérience unique à ses employés grâce à des équipes collaboratives réparties dans le monde entier. Ici, vous êtes soutenu par les dirigeants pour construire votre carrière et vous êtes habilité à conduire des changements qui ont un impact visible.

Equité en matière d'emploi:  Bio-Rad est un employeur qui respecte l’égalité des chances en matière d’emploi et nous accueillons les candidats et candidates de toutes origines. Les anciens combattants et combattantes, les personnes handicapées, toutes les personnes, peu importe leurs race, ethnicité, genre, âge et orientation, sont encouragés à postuler.

Non-sollicitation de l’agence  : Bio-Rad n’accepte pas les CV d’agences, sauf si l’agence a été autorisée par un représentant de Bio-Rad. Veuillez ne pas soumettre de CV à moins d’être autorisé à le faire. Bio-Rad n’assume pas les frais liés aux CV non sollicités.

Alerte à la fraude : Bio-Rad a reçu des rapports d'individus se faisant passer pour des recruteurs de Bio-Rad afin d'obtenir des informations, y compris personnelles et financières, de la part de candidats. Méfiez-vous de ces faux "recruteurs" et de ces escroqueries à l'emploi. Cliquez ici pour plus d'informations sur cette escroquerie et sur la manière de l'éviter.

Bio-Rad Laboratories (Canada) Ltd. souscrit au principe d’équité en matière d’emploi et encourage tous les candidats à sousmettre leurs candidatures.  Si votre candidature est retenue pour la prochaine étape du processus d’embauche, nous vous contacterons.

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As a Commercial Operations Specialist, your day will be a dynamic blend of collaboration and operational execution across our Canadian region.  You’ll partner with sales and marketing teams to facilitate demand forecasting to support our S&OP process, while tracking assumptions and forecast pacing.  You’ll manage CRM tools like SFDC and CPQ—generating specialized reports, supporting system updates, and ensuring regional needs are communicated to the broader Americas team. You’ll also collaborate on pricing strategies, conduct regional pricing analysis, and support inventory allocation. This role requires strong analytical skills, cross-functional collaboration, and a proactive approach to regional commercial operations. 

How the Candidate Will Make an Impact:

• Lead regional demand forecasting and S&OP processes by partnering with sales, marketing, and demand planning teams to gather inputs, track pacing, and develop accurate revenue forecasts.
• Manage CRM and CPQ tools (e.g., SFDC), including facilitating system updates, generating regional reports, and communicating local requirements to the Americas Commercial Operations team.
• Coordinate regional pricing operations, collaborating with sales and marketing to gather feedback, support pricing analysis, and align with the AMS pricing team on price file creation.
• Support inventory allocation and customer-level prioritization, ensuring effective distribution of resources across Canada.
• Oversee region-specific operational tasks, such as managing local projects, new rep onboarding, territory assignments, and continuous improvement projects.

What the Candidate Brings:  

• Education: Bachelors degree in a scientific or business-related function or equivalent experience 
• Work Experience: Minimum of 5 years of experience in a commercial role or in roles focused on demand planning or similar sales operations functions
• Knowledge of Enterprise Resource Planning (ERP) and CRM tools, preferably SFDC and CPQ. 
• Experience managing large projects, the ability to coordinate cross functional teams.
• Strong analytical skill and data-driven decision-making ability

Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. We are proud to offer options including an extensive benefits package, life and disability, a Deferred Profit-Sharing Plan, extensive learning and development opportunities, an educational assistance program, fitness subsidy, time off, etc.

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.

Agency Non-Solicitation: Bio-Rad does not accept agency resumes unless the agency has been authorized by a Bio-Rad Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-KD2

Legal Entity: (CAN_1020)Bio-Rad Laboratories (Canada) Ltd