171 Operations Strategy jobs in Canada

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Summary:
Participates in departmental projects by drafting protocols and reports; assists in continuous improvement (CI) initiatives in production by compiling data, interviewing key personnel, observing operations and identifying potential improvements and solutions. Assists Production Management with maintaining metrics and tracking key performance indicators (KPIs); Standard Operating Procedures (SOP) review and revision.
Essential Functions:
Monitor key performance indicators (KPIs) and metrics on a weekly basis to measure the success of production operations.
Generate reports, dashboards, and visualizations to communicate data findings effectively to stakeholders.
Utilize Microsoft Office Applications such as Excel and Powerpoint as well as PowerBI applications to collect data and organize in presentation formats.u202fu202f
Generate weekly operational equipment effectiveness reports for production operations and lead Continuous Huddles with teams to review data and highlight barriers and counter measures.
Facilitate monthly meetings for Production leadership team to review OEE (operations equipment effectiveness) and communicate data insights to leadership teams to support decision-making.
Identify areas in need of improvement and recommend data-driven strategies to enhance operations.
Identify opportunities for technology adoption and automation to streamline processes.
Participate in Production Kaizens to help capture data and provide feedback on manufacturing/packaging processes.u202f
Provide support to production teams and workers, addressing their needs and concerns.
Conduct monthly 1:1u2019s with manager for personal development.
REQUIRED QUALIFICATIONS
Education:
High school diploma/General Educational Development (GED) Certificate is required
Working towards College diploma or University Degree in related field
Experience:
Requires no previous experience
Equivalency:
Equivalent combinations of education, training, and relevant work experience may be considered.
Knowledge, Skills and Abilities:
Good written and oral communication skills. Strong accuracy and attention to detail. Ability to multi-task, meeting tight deadlines in a fast-paced environment. Knowledge of GMP and ability to follow SOPs an asset. Proficiency with Microsoft Office software applications. Proficiency with the English language.
Standards and Expectations:u202fu202fu202f
Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP''s and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion.u202f Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems,u202fetc.). Be client and patient consciousu202fat all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner.u202f Consistently strives to improve skills and knowledge in related field. u202fu202fu202f
Physical Requirements:
Position requires ordinary ambulatory skills and physical coordination sufficient to move about manufacturing/office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of up to 40 pounds; arm, hand and finger dexterity; visual acuity to operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and ar
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
SUMMARY:
Participates in departmental projects by drafting protocols and reports; assists in continuous improvement (CI) initiatives in production by compiling data, interviewing key personnel, observing operations and identifying potential improvements and solutions. Supports Production Management in tracking metrics and reviewing and revising Standard Operating Procedures (SOP).
ESSENTIAL FUNCTIONS:
Monitor important metrics and data on a weekly basis to evaluate the success of production operations.
1. Generate reports, dashboards, and visualizations to communicate data findings effectively to stakeholders.
u00a7 Generate weekly operational equipment effectiveness reports for production operations and lead Continuous Huddles with teams to review data and highlight barriers and counter measures.
u00a7 Facilitate monthly meetings for Production leadership team to review OEE (operations equipment effectiveness) and communicate data insights to leadership teams to support decision-making.
u00a7 Identify areas in need of improvement and recommend data-driven strategies to enhance operations.
Find opportunities for technology adoption and automation to streamline processes.
u00a7 Participate in Production Kaizens to help capture data and provide feedback on manufacturing/packaging processes.
u00a7 Provide support to production teams and workers, addressing their needs and concerns.
u00a7 Conduct monthly 1:1u2019s with manager for personal development.
REQUIRED QUALIFICATIONS
Education:
HIGH SCHOOL DIPLOMA/GENERAL EDUCATIONAL DEVELOPMENT (GED) CERTIFICATE IS REQUIRED
Working towards College diploma or University Degree in related field
EXPERIENCE:
Requires no previous experience
EQUIVALENCY:
Equivalent combinations of education, training, and relevant work experience may be considered.
KNOWLEDGE, SKILLS AND ABILITIES:
Good written and oral communication skills. Strong accuracy and attention to detail. Ability to multi-task, meeting tight deadlines in a fast-paced environment. Knowledge of GMP and ability to follow SOPs an asset. Proficiency with Microsoft Office software applications. Proficiency with the English language.
STANDARDS AND EXPECTATIONS:
Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP''s and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner. Consistently strives to improve skills and knowledge in related field.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Summary:
Participates in departmental projects by drafting protocols and reports; assists in continuous improvement (CI) initiatives in production by compiling data, interviewing key personnel, observing operations and identifying potential improvements and solutions. Assists Production Management with maintaining metrics and tracking key performance indicators (KPIs); Standard Operating Procedures (SOP) review and revision.
Essential Functions:
Monitor key performance indicators (KPIs) and metrics on a weekly basis to measure the success of production operations.
Generate reports, dashboards, and visualizations to communicate data findings effectively to stakeholders.
Utilize Microsoft Office Applications such as Excel and Powerpoint as well as PowerBI applications to collect data and organize in presentation formats.u202fu202f
Generate weekly operational equipment effectiveness reports for production operations and lead Continuous Huddles with teams to review data and highlight barriers and counter measures.
Facilitate monthly meetings for Production leadership team to review OEE (operations equipment effectiveness) and communicate data insights to leadership teams to support decision-making.
Identify areas in need of improvement and recommend data-driven strategies to enhance operations.
Identify opportunities for technology adoption and automation to streamline processes.
Participate in Production Kaizens to help capture data and provide feedback on manufacturing/packaging processes.u202f
Provide support to production teams and workers, addressing their needs and concerns.
Conduct monthly 1:1u2019s with manager for personal development.
REQUIRED QUALIFICATIONS
Education:
High school diploma/General Educational Development (GED) Certificate is required
Working towards College diploma or University Degree in related field
Experience:
Requires no previous experience
Equivalency:
Equivalent combinations of education, training, and relevant work experience may be considered.
Knowledge, Skills and Abilities:
Good written and oral communication skills. Strong accuracy and attention to detail. Ability to multi-task, meeting tight deadlines in a fast-paced environment. Knowledge of GMP and ability to follow SOPs an asset. Proficiency with Microsoft Office software applications. Proficiency with the English language.
Standards and Expectations:u202fu202fu202f
Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP''s and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion.u202f Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems,u202fetc.). Be client and patient consciousu202fat all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner.u202f Consistently strives to improve skills and knowledge in related field. u202fu202fu202f
Physical Requirements:
Position requires ordinary ambulatory skills and physical coordination sufficient to move about manufacturing/office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of up to 40 pounds; arm, hand and finger dexterity; visual acuity to operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and ar
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
SUMMARY:
Participates in departmental projects by drafting protocols and reports; assists in continuous improvement (CI) initiatives in production by compiling data, interviewing key personnel, observing operations and identifying potential improvements and solutions. Supports Production Management in tracking metrics and reviewing and revising Standard Operating Procedures (SOP).
ESSENTIAL FUNCTIONS:
Monitor important metrics and data on a weekly basis to evaluate the success of production operations.
1. Generate reports, dashboards, and visualizations to communicate data findings effectively to stakeholders.
u00a7 Generate weekly operational equipment effectiveness reports for production operations and lead Continuous Huddles with teams to review data and highlight barriers and counter measures.
u00a7 Facilitate monthly meetings for Production leadership team to review OEE (operations equipment effectiveness) and communicate data insights to leadership teams to support decision-making.
u00a7 Identify areas in need of improvement and recommend data-driven strategies to enhance operations.
Find opportunities for technology adoption and automation to streamline processes.
u00a7 Participate in Production Kaizens to help capture data and provide feedback on manufacturing/packaging processes.
u00a7 Provide support to production teams and workers, addressing their needs and concerns.
u00a7 Conduct monthly 1:1u2019s with manager for personal development.
REQUIRED QUALIFICATIONS
Education:
HIGH SCHOOL DIPLOMA/GENERAL EDUCATIONAL DEVELOPMENT (GED) CERTIFICATE IS REQUIRED
Working towards College diploma or University Degree in related field
EXPERIENCE:
Requires no previous experience
EQUIVALENCY:
Equivalent combinations of education, training, and relevant work experience may be considered.
KNOWLEDGE, SKILLS AND ABILITIES:
Good written and oral communication skills. Strong accuracy and attention to detail. Ability to multi-task, meeting tight deadlines in a fast-paced environment. Knowledge of GMP and ability to follow SOPs an asset. Proficiency with Microsoft Office software applications. Proficiency with the English language.
STANDARDS AND EXPECTATIONS:
Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP''s and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner. Consistently strives to improve skills and knowledge in related field.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Summary:
Participates in departmental projects by drafting protocols and reports; assists in continuous improvement (CI) initiatives in production by compiling data, interviewing key personnel, observing operations and identifying potential improvements and solutions. Assists Production Management with maintaining metrics and tracking key performance indicators (KPIs); Standard Operating Procedures (SOP) review and revision.
Essential Functions:
Monitor key performance indicators (KPIs) and metrics on a weekly basis to measure the success of production operations.
Generate reports, dashboards, and visualizations to communicate data findings effectively to stakeholders.
Utilize Microsoft Office Applications such as Excel and Powerpoint as well as PowerBI applications to collect data and organize in presentation formats.  
Generate weekly operational equipment effectiveness reports for production operations and lead Continuous Huddles with teams to review data and highlight barriers and counter measures.
Facilitate monthly meetings for Production leadership team to review OEE (operations equipment effectiveness) and communicate data insights to leadership teams to support decision-making.
Identify areas in need of improvement and recommend data-driven strategies to enhance operations.
Identify opportunities for technology adoption and automation to streamline processes.
Participate in Production Kaizens to help capture data and provide feedback on manufacturing/packaging processes. 
Provide support to production teams and workers, addressing their needs and concerns.
Conduct monthly 1:1's with manager for personal development.
REQUIRED QUALIFICATIONS
Education:
High school diploma/General Educational Development (GED) Certificate is required
Working towards College diploma or University Degree in related field
Experience:
Requires no previous experience
Equivalency:
Equivalent combinations of education, training, and relevant work experience may be considered.
Knowledge, Skills and Abilities:
Good written and oral communication skills. Strong accuracy and attention to detail. Ability to multi-task, meeting tight deadlines in a fast-paced environment. Knowledge of GMP and ability to follow SOPs an asset. Proficiency with Microsoft Office software applications. Proficiency with the English language.
Standards and Expectations:   
Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP's and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion.  Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner.  Consistently strives to improve skills and knowledge in related field.    
Physical Requirements:
Position requires ordinary ambulatory skills and physical coordination sufficient to move about manufacturing/office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of up to 40 pounds; arm, hand and finger dexterity; visual acuity to operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and ar
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
SUMMARY:
Participates in departmental projects by drafting protocols and reports; assists in continuous improvement (CI) initiatives in production by compiling data, interviewing key personnel, observing operations and identifying potential improvements and solutions. Supports Production Management in tracking metrics and reviewing and revising Standard Operating Procedures (SOP).
ESSENTIAL FUNCTIONS:
Monitor important metrics and data on a weekly basis to evaluate the success of production operations.
1. Generate reports, dashboards, and visualizations to communicate data findings effectively to stakeholders.
§ Generate weekly operational equipment effectiveness reports for production operations and lead Continuous Huddles with teams to review data and highlight barriers and counter measures.
§ Facilitate monthly meetings for Production leadership team to review OEE (operations equipment effectiveness) and communicate data insights to leadership teams to support decision-making.
§ Identify areas in need of improvement and recommend data-driven strategies to enhance operations.
Find opportunities for technology adoption and automation to streamline processes.
§ Participate in Production Kaizens to help capture data and provide feedback on manufacturing/packaging processes.
§ Provide support to production teams and workers, addressing their needs and concerns.
§ Conduct monthly 1:1's with manager for personal development.
REQUIRED QUALIFICATIONS
Education:
HIGH SCHOOL DIPLOMA/GENERAL EDUCATIONAL DEVELOPMENT (GED) CERTIFICATE IS REQUIRED
Working towards College diploma or University Degree in related field
EXPERIENCE:
Requires no previous experience
EQUIVALENCY:
Equivalent combinations of education, training, and relevant work experience may be considered.
KNOWLEDGE, SKILLS AND ABILITIES:
Good written and oral communication skills. Strong accuracy and attention to detail. Ability to multi-task, meeting tight deadlines in a fast-paced environment. Knowledge of GMP and ability to follow SOPs an asset. Proficiency with Microsoft Office software applications. Proficiency with the English language.
STANDARDS AND EXPECTATIONS:
Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP's and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner. Consistently strives to improve skills and knowledge in related field.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Job Description

Job Description

About Clutch:

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50™ and Fast 500™ lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and BMO. To learn more, visit clutch.ca.

About the role:

Clutch is looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team! We are responsible for turning complex pricing and operational data into clear, actionable strategies—owning reporting, frameworks, and cross-functional execution that drive funnel conversion, margin expansion, and inventory efficiency across the retail, wholesale and export markets

In this position, you'll turn market data into the playbooks that drive growth—sharpening our conversion engine, informing smarter day-0 pricing and aging rules, and steering inventory and disposition choices for maximum value. You'll own the reporting cadence and strategic projects that keep executives aligned, ensuring insights become action and our 12×-turn, margin-expansion targets stay on track. In short, you'll serve as the strategic bridge between analytics and execution.

What you'll do:

• Funnel Conversion Optimization: Build weekly and monthly dashboards and forecasts, actively tuning conversion for both offer volume and vehicle spread.
• Spread & Margin Waterfall Feedback Loop: Track expected, realized, and remaining spread, reconditioning costs, and front-end margin, feeding those insights back into pricing models for continuous improvement.
• Retail Pricing & Aging Framework: Develop day-0 pricing and aging rules that balance days-to-sell, forecasted spread, recon estimates, and bid–ask adjustments to maintain a 12× inventory turn while maximizing margin.
• Inventory Mix Model: Determine the optimal inventory mix and dollar weightings using market data, factoring in expected turn and Clutch GPU (gross profit per unit) performance.
• Disposition Decision Logic: Define data-driven routing rules for Wholesale, Retail, and Export to maximize vehicle value.
• Operating Rhythm & Strategic Projects: Run business reviews, OKR tracking, and cross-functional initiatives from concept through execution.

We're looking for:

• 3+ years of experience in strategy/management consulting, investment banking, corporate development, or 3+ years at a high-growth technology company in a BizOps, or pricing operations role.
• Strong analytical and problem-solving skills with a data-driven mindset. Proficiency in Excel/Google Sheets, data visualization tools and SQL.
• Willing to commute to our headquarter in downtown Toronto (60 Adelaide Street East); remote candidates will not be considered.
• Analytical mindset ("good with the numbers") + execution-driven attitude (not afraid to "roll up your sleeves and get your hands dirty").
• Excellent communication and interpersonal skills, with the ability to build relationships and work effectively across teams and levels of the organization.
• Experience in a high-growth, fast-paced, and operationally intensive environment.
• Strong attention to detail and track record of high-quality output.
• Comfort with ambiguity and an ever-evolving business environment.
• Experience or interest in auto and/or consumer financing is a bonus - but you can expect to learn on the job.

Why you'll love it at Clutch:

• Be part of a disruptive, tech-driven company that is transforming the automotive industry, one of the largest and fastest growing B2C startups in Canada.
• A unique opportunity to join a well funded business with product market fit, but lots of space to drive an impact and learn.
• Freedom to innovate and ownership of your role - work on meaningful and challenging projects that have a direct impact on the business.
• Opportunities for growth and development in a rapidly scaling company.
• Competitive compensation and equity incentives!
• Health & dental benefits.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email .

Job Description

Job Description

Project Manager (Strategy & Operations Lead)

Our client is a downtown Toronto based boutique law firm that provides individuals and business with a diverse range of legal services in corporate and business law, real estate, and business/commercial litigation, insurance coverage and property disputes, to name a few.

Job Description :

Our client is seeking a highly motivated, creative, and entrepreneurial individual to join their team as a Project Manager (Strategy & Operations Lead). Reporting directly to the partners, the successful candidate will be responsible for overseeing all aspects of the firm’s strategy, operations, including marketing, human resources, accounting, office management, social, and IT/tech support.

Your new role :

• Structure, develop, supervise, and staff the firm’s various departments, including marketing, human resources, accounting, office management, social, and IT/tech support.
• Collaborate with the partners of the firm to manage all aspects of the firm’s operations.
• Identify areas for improvement and growth and develop strategies to achieve these objectives.
• Develop and implement policies and procedures to enhance the firm’s overall efficiency and effectiveness.
• Provide leadership and direction to all staff, fostering a positive and productive work environment.
• Work collaboratively with the partnership team to problem-solve and adapt as the firm grows and needs change.
• Monitor and report on the firm’s performance against established goals and objectives.

What you will need to succeed :

• A minimum of 5 years of experience in management or other relevant experience is required.
• Strong leadership skills with demonstrated abilities to lead by example, delegate, take initiative and problem solve.
• Excellent interpersonal, communication, and organizational skills.
• Demonstrated ability to structure, develop, supervise, and staff departments.
• Knowledge and experience in marketing, human resources, accounting, office management, social, and IT/tech support.
• Experience in a law firm environment is an asset.
• An entrepreneurial mindset and a willingness to constantly work towards improving the firm’s processes.
• A self-starter with common sense and a keen eye for detail.

What you will get in return :

This is a long-term position with endless career and compensation opportunities. The firm’s growth will revolve around the candidate’s vision and implementation. Compensation will reflect the importance of the position and will be negotiated.

What you need to do now:

If you are a highly motivated, creative, and entrepreneurial individual with a passion for improving processes and driving growth, we encourage you to click 'apply now', or call us now at for a confidential discussion about this exciting opportunity.

Job Description

Job Description

What we’re looking for
We’re looking for a resourceful and driven Operations Associate to support and grow with our fast-paced start-up. In this role, you’ll work closely with the Head of Operations and cross-functional teams to help us launch new products, improve internal processes, and deliver the best experience to our customers.

You’ll be at the heart of Phoenix’s growing team, working on projects that touch multiple areas of the business—from product launches to customer experience to data analysis. If you’re an organized problem solver with strong communication skills and a passion for building, this role is for you.

Responsibilities

• Supporting New Product Launches and Initiatives:

  • Assist with the launch of new men’s health products and revenue-generating initiatives.

  • Collaborate across operations, marketing, and engineering teams to ensure smooth rollouts.

  • Support coordination of product approvals and compliance requirements.

• Optimizing Operations:

  • Help identify opportunities to improve efficiency across existing processes and business units.

  • Work with the operations team to implement scalable solutions.

• Analytics and Problem Solving:

  • Use Excel (and, ideally, SQL) to analyze customer and product data to generate insights.

  • Conduct research and support problem-solving efforts with both qualitative and quantitative analysis.

• Project Support:

  • Help build and track project plans, timelines, and budgets for ongoing initiatives.

  • Keep teams aligned and ensure deliverables are met on time.

Skills we are looking for

• Experience: 2–4 years of experience in operations, business analysis, consulting, start-ups, or related fields. Experience in health tech is a plus.

• Problem-Solving: Ability to bring structure to ambiguity, identify issues, and propose clear solutions.

• Collaboration & Communication: Strong interpersonal and written communication skills. Comfortable working with cross-functional teams.

• Analytical Skills: Proficient in Excel; familiarity with SQL or other analytics tools is a bonus.

• Organization: Strong attention to detail, with the ability to prioritize tasks and manage time effectively.

• Proactive & Action-Oriented: Takes initiative, follows through on projects, and thrives in a fast-paced environment.

Why work at Phoenix?

• Impact & autonomy. You’ll work directly with passionate, experienced leaders who understand the ups-and-downs of the business and you'll have a real opportunity to shape the future at Phoenix

• Rewarding Mission. We're delivering the best healthcare experience to Canadians across the country

• Collaborative Culture. We are a growing elite team in Downtown Toronto. We love the tight feedback loop of working together in the office. If you've missed that in-person office experience, and love sharing strongly held opinions of the best lunch spot nearby, this is the role for you

Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Thank you for your interest in joining the Phoenix team! While we are lucky to attract a high level of interest in each of our roles, only candidates selected for an interview will be contacted.