18 Operations Support jobs in Canada

Job Description

Job Summary:
ABOUT THE ROLE

• Client is seeking an Operations Coordinator to execute, measure, and improve promotional and CRM campaigns aimed at driving growth for grocery and retail across the platform. This role requires exceptional attention to detail, efficient execution, and robust project management skills to effectively handle multiple simultaneous demand-growth initiatives.
• The ideal candidate thrives in a dynamic, fast-paced startup environment, has high ownership of their work, embraces a collaborative "all hands on deck" approach, and enjoys managing complex processes.

WHAT YOU'LL DO

• Build & Execute: Implement promotional and CRM campaigns that enhance visibility and demand for our Grocery, Convenience, Alcohol, and Retail verticals across the US and Canada. Your execution will directly drive growth and consumer engagement. You will be responsible for campaign set-up, content creation, and CRM calendar management.
• Analyze & Optimize: Measure and analyze campaign performance meticulously. Generate actionable insights to drive impactful improvement.
• Test & Iterate: Develop and implement experiments, testing new strategies, capturing learnings, and applying improvements for continuous optimization.
• Collaborate: Work closely with internal stakeholders across ops and marketing teams.

BASIC QUALIFICATIONS

• Bachelor's degree
• 1+ years of experience in CRM, communications, marketing operations or a general operations role
• Strong written and verbal communication skills
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong bias toward action with a clear focus on simplifying complex processes, driving alignment, and executing effectively under tight deadlines
• Highly self-motivated, able to work independently, and skilled in organization and time management
• Detail-oriented, with a demonstrated ability to consistently execute complex tasks with high accuracy

PREFERRED QUALIFICATIONS

• Previous experience managing digital promotions or CRM campaigns
• Proficiency in Excel or Google Sheets; familiarity with SQL is highly preferred

Job Description

We are Aftersell by Rokt, a hyper-growth Shopify ecommerce leader.

Aftersell by Rokt enables SMB companies to unlock real-time relevancy in the moment that matters most, when customers are buying. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies. In January 2025, Rokt’s valuation increased to $3.5 billion USD, allowing us to expand rapidly. In February 2024, Aftersell was acquired by Rokt.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

Target total compensation ranges from $7,000 - 92,000 CAD, including a fixed annual salary of 50,000 - 80,000 CAD, an employee equity plan grant, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the role:

As an Operations & Support Analyst, you'll spend most of your time directly supporting AfterSell merchants through live chat and email, but that’s just the starting point. You'll also dig into customer pain points and internal inefficiencies, then design smarter, faster ways to improve them. Whether it's rethinking policies, automating repetitive tasks, or identifying ways to help merchants help themselves, this role is built for someone who wants to improve support from the inside out.

On the Customer Support team we work in shifts, the two shifts available for this role are:
Shift #1: 8am-4pm MST, Monday-Friday (Weekends off)

Shift #2: 12pm-8pm MST, Saturday-Wednesday (Thursdays and Fridays off)

Requirements

• Deliver top-tier customer support through live chat and email with empathy, clarity, and a helpful attitude
• Identify and fix inefficiencies in support workflows, policies, and team habits
• Collaborate with team members to improve internal tools, macros, and merchant-facing resources
• Think critically about the tradeoffs between speed, quality, and personalization in support
• Experiment with new approaches that make merchant interactions smoother and more impactful

• Background Agnostic: We don’t mind if your background is unconventional or your degree isn’t in a specific field. What matters is how you think, learn quickly, and deliver results. You’re humble, curious, and not defined by titles or credentials.
• Analytical & Resourceful: You love diving into unknown areas of the business head first, use data to drive your decisioning, and aren’t scared to try processes to figure out how things work and how to improve them. You think critically, breaking problems down to first principles, and welcome unfamiliar challenges as opportunities to learn.
• Tech-Savvy Innovator: You get excited about AI, automation, and new technologies. You quickly learn new tools and creatively apply them to solve business challenges.
• Self-Starter with Ownership: You take initiative to drive projects from idea to implementation. When you spot a problem, you won’t rest until you’ve built and deployed a solution – and you take responsibility for the results.
• Adaptable & Resilient: You’re comfortable with ambiguity and can adapt as priorities change. If an approach doesn’t work, you iterate and try again, learning and improving each time.
• Collaborative Communicator: You work well with diverse teams – from engineers to leaders – and can explain complex ideas in simple terms. You know how to rally others around a change and handle feedback with humility.

Benefits

• Impact Across the Business: This role isn’t confined to one team - you will get exposure, and build subject matter expertise, in many areas of the business. You’ll gain a broad view of the company and improve how all teams operate. The solutions you build can save hours of work and drive significant business value.
• Innovate with AI: Be a pioneer in applying AI and automation internally at a company that truly values innovation. If you have creative ideas for using AI, Rokt is the playground to bring them to life.
• Endless Learning: Every project is a new puzzle to solve across different domains, so you’ll constantly expand your expertise in operations, analytics, product, and more. With Rokt’s rapid growth, new challenges and opportunities to learn will never stop coming.
• Empowered Culture: Join a team of owners in a culture that encourages you to act boldly and learn from every experiment. You’ll have autonomy to innovate, support when needed, and recognition when you deliver results.
• Great Environment & Benefits: Work with smart, down-to-earth colleagues in a vibrant, inclusive workplace. Rokt offers transparent career progression, continuous development opportunities, equity ownership, and perks to support your growth and well-being.

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• All employees have access to our LevelUp! program, providing opportunities for coaching, courses, and training to support career growth and development.
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy lunch every day and healthy snacks in the office. Plus join the gym on us!
• Extra leave (bonus annual leave, sabbatical leave etc.)
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test as well as an employee personality profile assessment, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.

Job Description

WHO We ARE: We are Beyond Wireless, an independently owned, authorized Rogers and Fido Dealer and communications solutions provider. With a dynamic business division and 56 retail locations, we are continuously looking for more opportunities to expand. While we are incredibly passionate about making more possible through connectivity, we are obsessed with supporting growth, development and greatness through people and partnership. Our team is collaborative, nimble, and eager to identify and embrace opportunities: driving growth, development, and success.

WHAT We NEED: We are currently seeking a Retail Operations Support Specialist to join our team.

The Retail Operations Support Specialist is focused on providing remote operational assistance to our retail locations across Ontario and Eastern Canada. Based in out of the headquarters in Sudbury, ON, the successful candidate will help ensure the smooth functioning of store operations, technical troubleshooting, and process optimization.

WHY You Want the ROLE - YOU GET TO:

• Provide remote support to 56 retail locations across Ontario and the East Coast.

• Troubleshoot technical issues related to store hardware, software, and systems to minimize disruptions.

• Assist store teams with inventory management, stock replenishment, and logistical support through remote communication.

• Support the implementation and monitoring of operational procedures to ensure regulatory compliance and company standards.

• Coordinate with vendors, service providers, and internal teams to resolve operational challenges efficiently.

• Maintain detailed documentation of support activities, issues, and resolutions for ongoing process improvement.

• Contribute to continuous improvement initiatives aimed at enhancing retail operations remotely.

WHAT YOU Bring:

• Strong troubleshooting and technical problem-solving skills.

• Excellent organizational and time-management abilities.

• Proactive, detail-oriented, and resourceful with a focus on operational efficiency.

• Effective communication skills, both written and verbal, for remote support.

• Ability to work independently, manage multiple priorities, and adapt to a dynamic environment.

• Prior experience in retail operations or technical support is a plus.

Benefits and Perks:

• A company that invests in you, both personally and professionally.

• Support anywhere, anytime. Easy access to your colleagues across Ontario and the East Coast.

• Paid vacation.

• Group Benefit Plan available, including medical, dental, prescription eye wear, and an Employee and Family Assistance Program.

Salary Range:

$55K-$75K based on experience and qualifications.

Work Environment:

1. This role is based out of our Beyond Wireless headquarters in Sudbury, ON, supporting retail locations across Ontario and Eastern Canada.

2. The candidate should be comfortable working independently with minimal supervision, utilizing remote communication tools.

Next Steps:

Interested candidates should highlight their troubleshooting, organizational, and problem-solving skills in their application. We look forward to integrating a dedicated professional into our operations support team at Beyond Wireless.

The search committee will begin consideration of candidates immediately and will continue until the position is filled. Thank you to all applicants. Only those selected to proceed will be contacted.

As part of our commitment to inclusivity, diversity, equality, and accessibility, our goal is a workforce that reflects the communities we serve. Beyond Wireless welcomes all qualified applicants to apply, including individuals with disabilities, those who identify as Black, Indigenous, persons of colour, and members of the 2SLGBTQIA+ community. Accommodations are available upon request for candidates taking part in the selection process.

Job Description

Job Title: Lead Operations Support Engineer - Remote - (Full time position)

Primary Skills: work in shifts,  L1 & L2 Support, AWS cloud services, Java Spring boot microservices,  cloud monitoring tools,  Strong grounding in ITIL practices. 

Location: Remote:  Candidates must be from the east coast only of US or Canada.

Duration: Fulltime hire with Altimetrik ONLY, must be able to be hired directly.  

Start Date: As soon as possible.

Interview: Web cam interview.

Work Arrangement: Remote:  Shift Requirement:   This position requires the flexibility to work in rotating shifts to ensure 24/7 support coverage, including nights, weekends, and holidays.    

JOB DESCRIPTION

Required Skills & Qualifications:

Experience:

o L1 & L2 Support: Minimum of 8+ years of experience in a similar support role (Incident Management,  Problem Management, Service Request Management, including troubleshooting complex issues in cloud environments).

o Soild hands-on experience with AWS cloud services (EC2, EKS, S3, RDS, Lambda, AWS Transfer Family, etc.), Java Spring boot microservices and cloud monitoring tools.

o Strong grounding in ITIL practices — Incident, Problem, Change, and Request Management.

Required Skills
- Overall IT experience:    Required. 8 + yrs.
- Education:   Bachelor’s degree in computer science, Software engineering or a related field.  Highly desired.
- Certification: 
- Must have very good communications skills both verbal and written.  Required.
- L1 & L2 Support: Experience in a similar support role (Incident Management, Problem Management, Service Request Management, including troubleshooting complex issues in cloud environments). 
     Required. 8 + yrs.
- Soild hands-on experience with AWS cloud services (EC2, EKS, S3, RDS, Lambda, AWS Transfer Family, etc.), Java Spring boot microservices and cloud monitoring tools.  Required.
- Strong grounding in ITIL practices — Incident, Problem, Change, and Request Management.  Required.
- Deep understanding of cloud-native application support in AWS.  Required.

Education: 
Bachelor's degree in information Technology or related field or equivalent experience required.

Hire IT People, Inc provides full time and contractual IT staffing nationwide. We presently provide services to several governments and state agencies, Fortune 500 companies, and leading mid-market companies in several including healthcare, insurance, retail, state/governments.

We serve Government agencies, Fortune 500 and leading mid-market companies across every Industry
Our candidate network includes thousands in our database and targeted networks including top social sites
We gather information about your future hiring needs to perform a pro-active search, we mostly work with local candidates

Our cutting-edge recruitment tools help minimize the complexities of hiring and reaching the right talent
We can provide experienced IT Professionals for your IT Projects covering most Technologies and roles

Hire IT People, Inc provides full time and contractual IT staffing nationwide. We presently provide services to several governments and state agencies, Fortune 500 companies, and leading mid-market companies in several including healthcare, insurance, retail, state/governments.

We serve Government agencies, Fortune 500 and leading mid-market companies across every Industry
Our candidate network includes thousands in our database and targeted networks including top social sites
We gather information about your future hiring needs to perform a pro-active search, we mostly work with local candidates

Our cutting-edge recruitment tools help minimize the complexities of hiring and reaching the right talent
We can provide experienced IT Professionals for your IT Projects covering most Technologies and roles

Job Description

The Role: The role of the Operations Support Role is to support overflow demand and holiday coverage for all departments in dispatch. The successful candidate will be trained on all positions within the Dispatch team. This position is required to be held by staff looking to advance towards supervisory and management roles within the XTL Group of Companies.

Shift: Monday - Friday 2pm - 11pm
 Responsibilities Driver Support

• Ensure phones and satellite messages are answered promptly
• Ensure load specific and operations related documents, gate passes, time cards, and customs paperwork are administered in a timely and effective manner
• Responding to various types of operational issues including but not limited to: equipment breakdowns, driver reassignments, custom or border delays, load delays or cancellations, overweight loads, etc.

• Establish plans for loads that will not meet service commitments. This includes communication information to customer and customer service.
• Ensuring correct equipment is assigned to customers and trailer bank commitments are not delayed.
• Ensure yard check, load security, heated load and inactive trailer monitoring are completed daily
• Relay information, obstacles, and discrepancies to driver managers, operations, customer service, and other various departments when necessary and in order to prevent systematic service failures.
• Monitoring for hazardous or time sensitive maintenance flags and assigning equipment accordingly.

• Ensuring data integrity is preserved by ensuring the following items are planned accurately and in a timely manner
  • Deadheads
  • Switches
  • Check-calls
  • Correcting error messages

• Entering orders
• Responding to the after-hour needs of customers

• Assist planners with overflow dispatching
• Fill in planning role when needed
• Support any team member who needs assistance

• Monitor pools of equipment and report on fleet balance and utilization
• Monitor foreign equipment in order to help facilitate timely returns
• Reconcile computer records with physical yard checks
• Investigate discrepancies in order to prevent losses of equipment 

XTL is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal people and persons with disabilities. We welcome applications from all interested individuals

We invite all interested persons to apply but only candidates selected for an interview will be contacted.

#ABJOB
#XTLAB

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Job Description

Who we are

At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That's why for 25 years we've been students of this glorious Earth — formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies.

Like nature, we're growing. With 13 stores open in Western Canada, we're expanding nationwide — starting with two new locations in Ontario this year: Upper Canada Mall in Newmarket and Sherway Gardens in Etobicoke. 

Our new stores are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink — unique to each location.

Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.

Are you a natural fit for the new world of Rocky?

The position

The Seasonal Operations Support  role assists both production and shipping activities during seasonal peak periods. Responsibilities include assisting with the preparation of finished goods, supporting the flow of raw materials, and ensuring products are packaged and ready to meet daily shipping schedules.  

The Seasonal Operations Support role contributes to creating high quality, natural products and helps ensure they reach out customers on time, all while maintaining Rocky’s high standards of safety, quality, and teamwork.  

This is a seasonal position working Monday through Friday from 8:00am - 4:00pm at our Workshop in Canmore, Alberta, August through December. 

What you'll be doing

Production Support 

• Assist with staging and preparing raw materials for production
• Support the batch making and packaging under the direction of Production Team Leads and Supervisors
• Operate basic equipment and tools as trained
• Follow Standard Operating Procedures (SOPs), Master Production Documents and safety requirements
• Maintain cleanliness and organization in production areas

• Prepare finished products for shipping, including labeling, packaging, and palletizing
• Assist with staging, moving, and organizing finished goods 
• Support daily shipping schedules to ensure customer orders are met  
• Perform inventory counts and assist with stock rotation

• Foster a positive, collaborative, and safe team environment  
• Communicate effectively with production, warehouse, and quality teams  

• Follow all Health & Safety programs and Good Manufacturing Practices (GMP) standards 
• Report safety or quality issues promptly 
• Adhere to company and government standards, including Health Canada requirements 

• Demonstrated alignment with Rocky’s core values 
• Ability to work collaboratively in a team environment 
• Strong communication and organizational skills 
• Flexible and able to adapt in a fast-paced environment 
• Basic math skills to ensure accuracy (products meet recipe and weight/volume requirements)
• Reasoning skills to ensure consistency and problem solving (issues get caught early and corrected)  
• Physically capable of bending, pushing, pulling, and lifting up to 50lbs (23kgs) 
• Comfortable working in a highly scented environment 
• Previous experience in production, shipping, or warehouse environment is an asset but not required  

What's in it for you

• This position pays $19.00 per hour 
• Significant product discounts and quarterly allowances
• Access to a dedicated Rocky coach to help you optimize your potential
• The opportunity to participate in Culture Club  organized activities

Application

• We are accepting applications for the Seasonal Operations Support position until suitable candidates have been found. 
• Eligibility: Candidates must be legally authorized to work in Canada. 

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Job Description

Be a part of a transformational journey with innovative talent and leading-edge technologies.

Our Team and What We'll Accomplish Together

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

At TELUS Agriculture & Consumer Goods (TAC), we're not just about technology we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you'll find a high-performance culture that's as personally fulfilling as it is professionally rewarding.

What You'll Do

As an Operations Support Manager (Administrative and Cattle Health), you'll play a crucial role in ensuring the smooth operation of our office and supporting our team of bovine practitioners and nutritionists across multiple locations. Each day will bring exciting challenges and opportunities for growth, including:

• Collaborate with a team of Operations Support Managers to drive herd health improvements through rigorous data analysis and innovative solutions.
• Partner with veterinary consultants to perform digital necropsies and collect vital health data, ensuring accurate and timely information for producers.
• Create strong relationships with producers, fostering trust and collaboration to improve cattle health practices.
• Lead initiatives that shape the future of cattle health management, making impactful contributions each day.
• Manage pharmaceutical deliveries and ensure compliance with regulatory initiatives, maintaining high standards of safety and efficacy.
• Coordinate travel, hotel, and car rentals for staff, ensuring seamless logistics and support.
• Support office operations by handling a busy Google Calendar, scheduling appointments and meetings, greeting visitors, answering phones, and booking veterinarian appointments.
• Influence communication between clinics by forwarding phones, recording messages, and booking emergency slaughters.
• Analyze client orders, receive products, schedule couriers, and assist in loading client orders to ensure efficient service delivery.
• Perform general maintenance and cleaning tasks, monitor and order office supplies, and oversee inventory management, including packaging orders and shipping samples.
• Assist with filing and mailing duties, clean and wrap surgical packs, and support the team with other daily administrative tasks.
• Facilitate client invoicing and accounts, ensuring accuracy and timeliness.

What You Bring

• Passion for cattle health and a keen interest in helping producers thrive.
• A leadership mindset and a team-player attitude, ready to inspire others.
• Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver's abstract will be needed, for flexible field mobility.
• Proficiency in computer skills for managing digital health records.
• Physical capability to lift up to 50 lbs and adaptability to diverse weather conditions.
• Critical thinking ability for innovative problem-solving.
• Excellence in communication and relationship-building skills.
• Previous experience working in an administrative function within an office environment.
• Proven ability to analyze issues, exercise good judgment, and proactively respond to requests.
• Strong work ethic, attention to detail, and organizational skills.

Great-to-Haves

• Experience with cattle and agriculture is a bonus, but enthusiasm and a willingness to learn are most valued.
• Familiarity with veterinary procedures and technology is beneficial.
• Prior knowledge of regulatory compliance in agriculture is advantageous.

What We Offer

• Competitive compensation package with career advancement opportunities.
• Comprehensive benefits and professional development support.
• Access to the latest industry technology and dynamic work environment.
• A chance to make a real difference and leave a lasting impact on the agriculture industry.

Be a part of our transformational journey with innovative talent and leading-edge technologies. Your innovative spirit and dedication will drive our success and create better outcomes for our team and producers. We can't wait to see what we'll accomplish together!

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Together, let's make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Description

SSRG is currently seeking an experienced, dynamic security professional with outstanding customer service, communication, and operational coordination skills for the position of Operations Support Manager.

The position requires an understanding of the clients' business and operating processes in order to identify the contracted security requirements and be a problem-solver. The Operations Support Manager will play a key role in supporting frontline teams by ensuring that security personnel are properly deployed, coached, and equipped to meet site-specific expectations while maintaining consistent service quality across all assignments.

About Us

SSRG is one of Canada's leading security companies. We provide a portfolio of risk management and security solutions to a variety of partners and clients, some of whom are in remote areas. Our diverse and highly qualified team members and relentless commitment to excellence provide superior results for our clients.

Required Qualifications

• Minimum 2 years of experience in a supervisory or managerial security role
• Minimum 3 years of full-time experience in the security industry
• A valid BC Security Worker License
• High school diploma required; college diploma or university degree preferred
• Class 5 BC Driver's License with clean Driver's Abstract
• Must have own vehicle (car allowance provided)
• AST, Basic First Aid, or CPP certifications considered strong assets
• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent client service and customer relations skills
• Excellent verbal and written English communication skills
• Ability to work independently and be proactive
• Ability to solve urgent problems in a calm, professional manner
• Ability to prioritize and multi-task
• Experience using scheduling and reporting software is preferred

Duties Include

• Deliver quality security services, ensuring adequate personnel are deployed in positions/assignments are licensed, trained and equipped to fulfill the conditions of the contract
• Manage processes and systems providing regular feedback on service satisfaction
• Demonstrate a customer/client focus, ensuring the clients are continuously kept informed of issues and situations affecting their organization/facility, maintaining an on-going knowledge of their expectations and unique needs
• Envision and create the future, seeking and applying new ways to help the clients by anticipating future needs
• Build a healthy, productive work environment ensuring all processes and activities incorporate safety regulations and standards
• Inspire and lead others, maximizing the human resource potential through effective leadership, ensuring job expectations are clear, performance evaluations and incentives are appropriate
• Demonstrate professionalism, displaying a high level of competency and knowledge in the corporation's business
• Support operational continuity by managing and providing guidance to Operations teams including Operations Coordinators, Field Support and Mobile Supervisors.
• Providing guidance and/or responding to critical security incidents that could disrupt operations or pose risks to public safety
• Supporting, developing and retaining a high-performance operations team, with emphasis on service excellence and employee engagement
• Participating in the Occupational Health and Safety Committee as required

Working Conditions

• Night shift schedule: 10:00 PM to 6:00 AM
• Office and field-based work with the possibility of remote work when possible

Perks of the job

• Salary $55,000 - $8,000

• Health & dental benefits for full-time employees
• Security License renewal reimbursement (for full-timers)
• Employee discounts on 5,000+ major brands and travel
• Up to 1,000 in referral bonuses when your friends join the team
• A culture of respect, mentorship, and upward mobility

Ready to Apply?

Upload your resume and a short cover letter telling us why this role fits your goals. We're excited to hear from you!

Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.

Job Description

Salary: $23 - $8 /hour, 21 hours/week, depending on experience.

Position Summary:

Under the supervision of the Lead Coordinator, the Coordinator plays an essential role in supporting the daily operations, internal communications, and project logistics of the CCQEA. This role ensures the smooth delivery of the committees activities, supports internal administration and contributes to maintaining the committees visibility and organizational effectiveness.

Key Responsibilities:

• Supports the Lead Coordinator in organizing and planning meetings and events, coordinating working committees, and supporting the active contribution of all members.
• Assist in preparing agendas and meeting materials, taking meeting minutes, and following up on action items.

• Support the organization in managing committee correspondence and maintaining organized records and shared files.
• Support financial tracking and administrative document processing under the Lead Coordinators guidance.

• Maintain and update the CCQEA website and social media accounts.
  
  

Qualifications:

• University education OR 23 years of experience in administrative coordination, project support, or nonprofit operations.
• Excellent organizational and multitasking skills; attention to detail.
  
• Strong communication skills in English; working knowledge of French is an asset.
  
• Proficiency with Microsoft Office, Zoom, Google Drive, and basic web or communications tools.
  
• Ability to work independently while collaborating effectively with a small team.
  
  

Assets:

• Experience working in a community-based, nonprofit, or public sector environment.
  
• Familiarity with Quebecs public institutions or labour market issues.
  
• Proficiency in spoken and written French and English.
  
  

Salary Range:
23 - 28 /hour, 21 hours/week, depending on experience.

The deadline to submit your application is August 25, 2025.

About the CCQEA

The mission of the CCQEA is to study the employment and employability situation of Qubec's English-speaking communities and to make recommendations aimed at improving employment and employability opportunities for these communities.

The committee is recognized by the Commission des partenaires du march du travail (CPMT) and is composed of members representing labour, business, community organizations active in the field of employability, and the educational community. This committee is also supported by the Provincial Employment Roundtable (PERT), which is the mandated organization.