8,427 Operations Support jobs in Canada

Job Description

Job Description

We are Rokt, a hyper-growth ecommerce leader.

Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

We are looking for Operations & Support Associate .

Target total compensation ranges from $57,000 - $2,000 CAD, including a fixed annual salary of 50,000 - 80,000 CAD, an employee equity plan grant, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the role:

As an Operations & Support Analyst, you'll spend most of your time directly supporting Aftersell merchants through live chat and email, but that’s just the starting point. You'll also dig into customer pain points and internal inefficiencies, then design smarter, faster ways to improve them. Whether it's rethinking policies, automating repetitive tasks, or identifying ways to help merchants help themselves, this role is built for someone who wants to improve support from the inside out.

Requirements

What You’ll Do

• Deliver top-tier customer support through live chat and email with empathy, clarity, and a helpful attitude
• Identify and fix inefficiencies in support workflows, policies, and team habits
• Collaborate with team members to improve internal tools, macros, and merchant-facing resources
• Think critically about the tradeoffs between speed, quality, and personalization in support
• Experiment with new approaches that make merchant interactions smoother and more impactful

Who You Are

• Background Agnostic: We don’t mind if your background is unconventional or your degree isn’t in a specific field. What matters is how you think, learn quickly, and deliver results. You’re humble, curious, and not defined by titles or credentials.
• Analytical & Resourceful: You love diving into unknown areas of the business head first, use data to drive your decisioning, and aren’t scared to try processes to figure out how things work and how to improve them. You think critically, breaking problems down to first principles, and welcome unfamiliar challenges as opportunities to learn.
• Tech-Savvy Innovator: You get excited about AI, automation, and new technologies. You quickly learn new tools and creatively apply them to solve business challenges.
• Self-Starter with Ownership: You take initiative to drive projects from idea to implementation. When you spot a problem, you won’t rest until you’ve built and deployed a solution – and you take responsibility for the results.
• Adaptable & Resilient: You’re comfortable with ambiguity and can adapt as priorities change. If an approach doesn’t work, you iterate and try again, learning and improving each time.
• Collaborative Communicator: You work well with diverse teams – from engineers to leaders – and can explain complex ideas in simple terms. You know how to rally others around a change and handle feedback with humility.

Benefits

Why Join Rokt

• Impact Across the Business: This role isn’t confined to one team - you will get exposure, and build subject matter expertise, in many areas of the business. You’ll gain a broad view of the company and improve how all teams operate. The solutions you build can save hours of work and drive significant business value.
• Innovate with AI: Be a pioneer in applying AI and automation internally at a company that truly values innovation. If you have creative ideas for using AI, Rokt is the playground to bring them to life.
• Endless Learning: Every project is a new puzzle to solve across different domains, so you’ll constantly expand your expertise in operations, analytics, product, and more. With Rokt’s rapid growth, new challenges and opportunities to learn will never stop coming.
• Empowered Culture: Join a team of owners in a culture that encourages you to act boldly and learn from every experiment. You’ll have autonomy to innovate, support when needed, and recognition when you deliver results.
• Great Environment & Benefits: Work with smart, down-to-earth colleagues in a vibrant, inclusive workplace. Rokt offers transparent career progression, continuous development opportunities, equity ownership, and perks to support your growth and well-being.

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy lunch every day and healthy snacks in the office. Plus join the gym on us!
• Extra leave (bonus annual leave, sabbatical leave etc.)
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week).

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing and keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test as well as an employee personality profile assessment, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.

Job Description

Job Description

Job Title: Operations Support Coordinator

Location: Barrie, Ontario
Job Type: Full-Time

Position Summary

We are looking for a detail-oriented and adaptable Operations Support Coordinator to join our team. This role provides essential day-to-day support across multiple departments, including operations, inventory, logistics, fleet management, and administration.

Key Responsibilities

1. Pricing & Product Data Management
2. Purchasing & Vendor Management
3. Operations/Admin Support
4. Inventory Control
5. Fleet Management
6. Other Misc. Duties

Qualifications

• 2+ years of experience in operations, logistics, or administrative support

• Strong multitasking and communication skills

• Expert in Excel

• Experience with inventory systems (e.g., BV) is an asset

• Valid driver’s license

Company Description

Struthmann Enterprises Ltd was founded by Hermann Struthmann in 1983 and is still run and operated by the Struthmann family!
We are a distributor and specialize in professional products / supplies in the janitorial, automotive, hospitality, equipment, pool chemical and matting industries. We thrive with our in depth product knowledge and sincere and honest customer care service.
Our interior work environment is energetic, fun and well paced. We are a professional and focused team, but are not afraid to have fun while we work!
Our team is built up of skilled, kind individuals who have all been with the company for many years. We are proud of the bond our team has built and look forward to expanding this bond.
We love working together to reach goals, knowing each team member has an integral part of the grand picture.
Everyone is treated as an equal at Struthmann's.
We look forward to hearing from you!

Company Description

Struthmann Enterprises Ltd was founded by Hermann Struthmann in 1983 and is still run and operated by the Struthmann family!
We are a distributor and specialize in professional products / supplies in the janitorial, automotive, hospitality, equipment, pool chemical and matting industries. We thrive with our in depth product knowledge and sincere and honest customer care service.
Our interior work environment is energetic, fun and well paced. We are a professional and focused team, but are not afraid to have fun while we work!
Our team is built up of skilled, kind individuals who have all been with the company for many years. We are proud of the bond our team has built and look forward to expanding this bond.
We love working together to reach goals, knowing each team member has an integral part of the grand picture.
Everyone is treated as an equal at Struthmann's.
We look forward to hearing from you!

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
**JOB RESPONSIBILITIES**
+ Prepares death certificates, prayer cards and related documents
+ Completes required permits and or certificates
+ Prepares and processes Veteran's Paperwork
+ Prepares marker monument placement paperwork
+ Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
+ Prepares and distributes daily schedules, reports, and documents
+ Receives and processes payments and contracts
+ Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
+ Orders office supplies
+ Oversees the processing of installation orders to grounds and maintenance departments
+ Processes accounts payable transactions
+ Assists with the preparation of obituaries
+ Assists Location Management, Sales, Family Service Counselors and payroll as needed
+ Acts as backup to Receptionist
+ Greets family members and friends
+ Communicates client family's needs promptly and accurately to the appropriate staff member
+ Conveys a sense of concern and empathy with client family members at all times
+ Responds to customer inquiries via telephone, internet and in person
+ Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
**MINIMUM** **REQUIREMENTS**
**Experience**
+ 1 - 2 years of experience in an office clerical or customer service capacity required
+ Experience working in a customer-focused and fast-paced professional environment required
**Knowledge, Skills & Abilities**
+ Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
+ MS Office Suite experience preferred
+ Basic mathematics skills required
+ Good verbal and written communication skills
+ Strong organizational skills and detail oriented
+ High level of compassion and integrity
+ Ability to maintain confidentiality
Postal Code: K6J 2X7
Category (Portal Searching): Administration and Clerical
Job Location: CA-ON - Cornwall
Job Profile ID: K00209
Time Type: Part time
Location Name: Lahaie & Sullivan Cornwall Funeral Home - West Branch

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
L3Harris MAS, located in Ottawa (ON), is a subsidiary of L3Harris Technologies, Inc.
For more than 8 years, we have been repairing, maintaining and modernizing the CC-150 Polaris fleet operating 3 configurations for troop/passenger movement, cargo/tanker operations, and VVIP travel. VVIP travel includes the Royal Family, the Governor General, and our Prime Minister. Thanks to our technical skills and our passionate employees, our teams have the opportunity to work on different fleets of aircraft such as: CH-148 Cyclone, CH-147F Chinook, and the F-18 Hornets for nearly 30 years. Now we have the opportunity to launch an entirely new aircraft platform referred to as the Strategic Tanker Transport Capability, which is commercial Airbus A330 aircraft.
About your next challenge as Storekeeper - Operations Support Staff :
As the Storekeeper - Operations Support Staff, you will report to the AMCRO Engineer for work status and coordination, in accordance with approved policies and procedures. The role consist of three main functions: Tool Control, Warehousing and Grooming Aircrafts.
What will you do:
+ Returning parts, consumables, STE and tools to the warehouse, including proper identification and serviceability status;
+ Receive from the warehouse those parts, consumables, STE and tools brought in support;
+ Issue the required parts, consumables, STE and tools;
+ Accept the return by the customer of parts, consumables, STE and tools following the completion of maintenance tasks ensuring return tags are properly documented;
+ Inspect and record the serviceability of STE and tools returned;
+ Maintaining a schedule for all tool calibration;
+ Maintain required checks for AMSE equipment;
+ Performing duties such as calibration, repair, modification and maintenance of aircraft tooling and equipment in accordance with approved maintenance procedures;
+ Liaising and coordinate with 8 Wing Trenton Tool Control as needed;
+ Accurately and safely put-away material in its assigned location;
+ Ensure all material issued are in apparent serviceable condition and that necessary documentation accompanies the material;
+ Maintain a record and necessary documentation of all issue and return activities, including performing the electronic acceptance related to the part issue and return process;
+ Ensuring the cleanliness and proper organization of work areas, property and equipment;
+ Assuming responsibility for their work;
+ Reporting any un-airworthy conditions discovered;
+ Provisioning, receipt, preservation and issuing of all aircraft components, parts and material to authorized personnel only;
+ Preservation, packing, recording and control of items for key repair/overhaul of components/aircraft;
+ Identification, control and stock rotation of Shelf Life Limited Items;
+ Advising QA Representative of any irregularities of documentation or physical condition of aircraft components, parts and material;
+ Perform exterior/interior grooms as required (A-Checks, turn-around, etc.);
+ Be familiar with MPM and related processes;
+ Participating in the Safety Management System Program (identify/prevent/report SMS Hazards and Occurrences).
Required Skills and Experiences:
+ High School Diploma or equivalent;
+ A minimum of five (5) years of relevant experience in materials handling and material warehousing experience;
+ Possess excellent communication skills;
+ Function effectively in English (verbal and written);
+ Computer literate;
+ Working knowledge of MS office suite;
+ Being a team player, resourceful, organized, being capable to prioritize in an short delay environment, customer oriented;
+ Have strong problem solving skills;
+ Experience as a storekeeper, an asset;
+ Valid driver's license;
+ Must be able to lift a minimum of 25kg;
+ Must pass a security/background check and able to obtain and retain an Transport Canada Airport Restricted Area Identification Card (RAIC);
+ Valid Class 5 Drivers License and Clean Drivers Abstract;
+ MUST obtain and retain an AVOP (Airside Vehicle Operations Permit) license within three months of employment;
+ Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety first at all times.
Eligibility Criteria (Mandatory):
+ Must be eligible for registration with the Controlled Goods Program;
+ Must be eligible to obtain and maintain a government of Canada "Reliability" status and Level 2 (Secret) security clearance;
+ Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).
L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.
L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris' sole discretion.
At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.
L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada "Reliability" status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.

_When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
+ Work with Operations related teams regarding issues on installations and cabinets components on the Global 5500/6500/7500
+ Act as a first point of contact for any engineering issues in production
+ Collaborate with different internal parties (Operations, Detailed Design, Projects, Programs, Technical, etc.) as well as suppliers for problem solving on daily basis
+ Support Engineering request for change (RFC). Coordinate technical meetings, analyze, and define technical proposed solution to meet customer and operation needs
+ Be responsible for the delivery of quality engineering documentation that meets Bombardier Standards
+ Have a good understanding and interpretation of regulatory and industry requirements.
+ Ensure components meet technical and certification requirements.
**How to thrive in this role?**
+ You have a University mechanical or aerospace engineering degree or equivalent with more than 5 to 10 years of relevant experience
+ You have relevant technical business aircraft interiors experience; knowledge of the Global aircrafts is an asset
+ You have solid experience working with Enovia/VPM Nav and Catia (GSD, Assy, Part Body, Drafting, etc.)
+ You understand product structure and aircraft certification
+ You can understand complex engineering issues and are innovative in problem solving
+ You are well organized and are project oriented
+ You must be a self-motivated person, a team player, able to work under pressure
+ You have good communication skills including good English writing skills, and good English and French verbal skills
+ You also demonstrate an excellent track record of meeting your commitments with success
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Please note: You don't need _all_ the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Professional Engineering, Operations Support
**Primary Location** Completion Center
**Organization** Aerospace Canada
**Shift**
**Employee Status** Regular
**Requisition** 9248 Professional Engineering, Operations Support

Operations Support (Meadow Lake, SK)
Location:
Meadow Lake, SK, CA, S9X 1Y4
Simplot Canada (II) Limited is a wholly owned subsidiary of the J.R. Simplot Company. The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses. The J.R. Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food processing, commercial product development, and distribution.
**Summary**
The Operations Support position supports all facets of the operation of the retail location.
**Essential Duties and Responsibilities**
**_Retail Operations_**
+ Assist with loading or unloading of supplier trucks at the chem shed, as required
+ Drive forklift as required to assist with loading or unloading of product for customers at the chem shed
+ Assist with unloading and directing of trucks for fertilizer deliveries incoming to our fertilizer tanks
+ Loading fertilizer for customer fertilizer pickups
+ Responsible for following established procedures for loading and receiving product
+ Support the Location Manager to ensure excellent service to customers
+ Product delivery & transfers
+ Monitor inventory of product and supplies required for daily operations
+ Complete and organize Loadout Tickets daily
+ Complete and submit cash reports and purchase orders as required
+ Be familiar with computer operation
+ Support all operations of the retail location
+ Other duties relevant to the position, as assigned
**_Yard Maintenance_**
+ Ensure that snow is cleared in a timely fashion following snowfall activities
+ Mow grass as needed when required
+ Spray weeds throughout the yard as needed when required
**_Safety and Equipment_**
+ Operate equipment in a safe and efficient manner
+ Perform general maintenance and housekeeping responsibilities of Chemical shed, Fertilizer plant, warehouse, company vehicles & equipment, office areas and yard
+ Participate in regular facility inspections and monthly safety meetings to review procedures, housekeeping, and safety awareness issues.
+ Remain trained in and certified as per the Occupational Health and Safety Act including Transportation of Dangerous Goods (TDG), WHMIS, confined space, forklift, PPE, and other training as required.
+ Participate in training to acquire and maintain knowledge on operator care principles to operate facility equipment safely and effectively.
+ Maintain a safe, clean, and efficient environment in all work areas & facilities.
**_Agronomy Assistant_**
+ Complete fall and spring soil sampling and weigh wagon duties as required
+ Assist agronomy team with field signing as required
**_Simplot Grower Solutions Member_**
+ Be an active supporter and contributor to the communities we serve.
+ Contribute to and maintain a positive attitude in the workplace.
+ Participate in personal and professional development training opportunities.
+ Keep and maintain confidentiality of all customers, staff and suppliers and Simplot business.
+ Read Simplot Company Playbook and OH&S Manual, including annual updates.
+ Help with any special projects as required.
+ Be familiar with and live the values and "How We Behave" that are defined by Simplot.
+ Approve, attend, and contribute to community activities when appropriate.
+ Set, maintain, and live high ethical and moral standards.
+ Pleasantly greet customers and suppliers.
+ Fill in for all roles when needed with appropriate skills and talents.
+ Support safety practices and initiatives and ensure safe driving habits.
+ Maintain and tidy up office and yard.
+ Demonstrate respect and courtesy for all staff, customers, suppliers, and community.
**Qualifications & Requirements**
+ A valid Canadian Class 5 driver's license, Class 1A license is an asset, but not required
+ High School diploma or equivalent preferred
+ Forklift, machinery, farm machinery and equipment operation and knowledge experience preferred
+ Must be able to read/write English.
+ Excellent communication and organizational skills
+ Mechanical aptitude with the ability to operate, service, and troubleshoot machinery.
+ Outstanding attention to maintenance and inspection requirements
+ Basic computer skills.
+ Must be willing to work overtime as required to meet seasonal demands. Work schedule will include some weekend duties.
**Physical Demands**
+ Ability to lift up to 50lbs
+ Agri-Industry Hours - overtime in peak season and as required
+ Must be able to move often and swiftly
+ Work Environment
+ Inside and outside work
+ Time outside, year-round in all weather conditions
+ Regular customer interaction
**Job Requisition ID:** 23220
**Travel Required** : Less than 10%
**Location(s):** SGS Retail - Meadow Lake SK
**Country** : Canada
**_** Simplot Canada (II) Limited is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**_**
**_If you require technical assistance, please email us at **

**Who we are**

At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That's why for 25 years we've been students of this glorious Earth— formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies.

Like nature, we're growing. With 13 stores open in Western Canada, we're expanding nationwide — starting with two new locations in Ontario this year: Upper Canada Mall in Newmarket and Sherway Gardens in Etobicoke.

Our new stores are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink — unique to each location.

Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.

Are you a natural fit for the new world of Rocky?

**The position**

The **Seasonal Operations Support** role assists both production and shipping activities during seasonal peak periods. Responsibilities include assisting with the preparation of finished goods, supporting the flow of raw materials, and ensuring products are packaged and ready to meet daily shipping schedules.

The Seasonal Operations Support role contributes to creating high quality, natural products and helps ensure they reach out customers on time, all while maintaining Rocky’s high standards of safety, quality, and teamwork.

**This is a seasonal position working Monday through Friday from 8:00am - 4:00pm at our Workshop in Canmore, Alberta, October through December.**

**What you'll be doing**

Production Support

- Assist with staging and preparing raw materials for production
- Support the batch making and packaging under the direction of Production Team Leads and Supervisors
- Operate basic equipment and tools as trained
- Follow Standard Operating Procedures (SOPs), Master Production Documents and safety requirements
- Maintain cleanliness and organization in production areas

Shipping & Warehouse Support

- Prepare finished products for shipping, including labeling, packaging, and palletizing
- Assist with staging, moving, and organizing finished goods
- Support daily shipping schedules to ensure customer orders are met
- Perform inventory counts and assist with stock rotation

Teamwork & Culture

- Foster a positive, collaborative, and safe team environment
- Communicate effectively with production, warehouse, and quality teams

Safety & Compliance

- Follow all Health & Safety programs and Good Manufacturing Practices (GMP) standards
- Report safety or quality issues promptly
- Adhere to company and government standards, including Health Canada requirements

**Does this sound like you?**

- Demonstrated alignment with Rocky’s core values
- Ability to work collaboratively in a team environment
- Strong communication and organizational skills
- Flexible and able to adapt in a fast-paced environment
- Basic math skills to ensure accuracy (products meet recipe and weight/volume requirements)
- Reasoning skills to ensure consistency and problem solving (issues get caught early and corrected)
- Physically capable of bending, pushing, pulling, and lifting up to 50lbs (23kgs)
- Comfortable working in a highly scented environment
- Previous experience in production, shipping, or warehouse environment is an asset but not required

**What's in it for you**

- This position pays $19.00 per hour
- Significant product discounts and quarterly allowances
- Access to a dedicated Rocky coach to help you optimize your potential
- The opportunity to participate in *Culture Club* organized activities

**Application**

- **We are accepting applications for the Seasonal Operations Support position until suitable candidates have been found.**
- Eligibility: Candidates must be legally authorized to work in Canada.

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Job Description

Job Description

The Manager, Parking Operations Support Services supports Toronto Parking Authority's (TPA) Parking Operations Department in the management of services supporting our parking and tenant facilities portfolio. This role has a specific focus on Vendor Contract Management, Fleet Management and Decarbonization, Building Systems Energy Conservation and Risk Management and Regulatory Compliance.

As a member of the Parking Operations team, the incumbent is customer-centric, highly analytical, with strong communications skills, works collaboratively with both internal and external stakeholders, including City of Toronto agencies and departments as well as with private sector partners, and ensures alignment with TPA’s annual operating and strategic plans.

RESPONSIBILITIES

Tenant & Facilities Maintenance Services

• Supports the Manager, Facilities Maintenance by monitoring the condition of, and arranges as necessary, the maintenance and repair needs for TPA facilities (rental and owned), including emergency power, building systems, fire and life safety systems, lighting, paving, drainage, structural, painting and others. 
• Through the management of vendor services and in collaboration with the Manager, Facilities Maintenance, supervises and coordinates the delivery of tenant portfolio facility maintenance services, and preventive maintenance programs through effective leadership and operational efficiency, in accordance with TPA and industry-best standards.
• Manages tenant programs for TPA, liaising directly with tenants, property maintenance providers, external contractors and management teams at TPA and Corporate Real Estate Management (CREM), to advance and manage program effectiveness.
• Responds promptly to tenant inquiries and complaints; ensures customer satisfaction with any concerns related to the TPA facility rental agreements.

Contract & Vendor Management

• Oversees contract management for maintenance contracts and projects, including associated inspection requirements of work performed by general and sub-contractors.
• Works with Strategic Sourcing to develop a procurement strategy for key Facilities Maintenance and Parking Operations contracts. Leads the procurement process on new contracts including all associated procurement internal memos and board papers as required.
• Liaises with team members to create need assessments and gap analysis to identify opportunities for various types of procurement.
• Oversees compilation of maintenance contracts and procurement process, including estimating, scheduling, phasing and coordination of construction and maintenance work; assists in verification of quantities and contract work completed.
• Prepares regular maintenance reports for key vendors through the ongoing tracking and monitoring of key performance indicators.
• Collaborates with the Finance Department on a regular basis to ensure compliance with corporate and legislated policies and procedures.
• Evaluates contractor and vendor performance to ensure service level compliance and improve future work assignments.
• Administers and coordinates requirement reviews and various documentation related to maintenance activities and contracts.
• Manages all aspects of the TPA Stockroom operation to ensure that the stockroom functions efficiently in the movement of materials from receiving to deployment while ensuring accurate record keeping and inventory control.

Fleet Management Decarbonization & Energy Initiatives

• Supports the Director, Parking Operations and the TPA in the implementation, maintenance and reporting of all emissions reduction initiatives to support TPA emissions reduction goals and the attainment of City of Toronto, Transform TO Net Zero targets.
• Develops and provides reports on fleet and building carbon emissions as required by internal and external stakeholders including the City of Toronto.
• Identifies and makes applications for any appropriate funding or grants related to carbon emission reduction initiatives.
• In consultation with the Director, Parking Operations designs and manages long-term plans addressing both the acquisition, utilization, repair and disposal of operations vehicles and equipment, and the maintenance of Authority vehicles including the decarbonization of the TPA fleet.

Risk Management & Regulatory Compliance

• Monitors and ensures building systems compliance with legislative requirements prescribed by various Codes and Acts.
• Monitors and ensures fire and life safety systems compliance with legislative requirements prescribed by various Codes and Acts.
• Ensures vendor compliance with applicable employment laws including Occupational Health and Safety and Regulation for Industrial Establishment, WHMIS Regulation, Employment Standards Act and Ontario Human Rights Code.
• Completes incident/injury reports and addresses damage claims as necessary.
• Is an active member of the JOHSC as the liaison between the TPA and contractors working in TPA facilities.
• Liaises with local business communities, City of Toronto and other TPA stakeholders, and attends meetings as needed on projects that affect the community.

QUALIFICATIONS:

• A university degree or 3-year college diploma in facilities management, project management, business management, contract management or a related subject area.
• Minimum of five (5) years’ experience in facilities, operations, project management or a related field.
• Strong working knowledge of employment laws, including Occupational Health and Safety Act, Regulation for Industrial Establishments, WHMIS regulations, Employment Standards Act and Human Rights Code.
• Demonstrated experience in managing large and complex facilities related projects.
• Demonstrated proficiency with MS Office.
• Experience in developing and managing budgets including cost estimates.
• Sound knowledge of procurement processes and contract management.
• Detail-oriented with the ability to handle competing priorities while remaining flexible and adaptable in a complex and changing work environment.
• Demonstrated project management, conflict resolution and negotiation skills. Sound judgement and decision-making skills.
• Excellent interpersonal skills with the ability to establish and maintain good working relationships and a demonstrated ability to work as an effective team member. 
• Demonstrated written communication skills to draft clear and concise correspondence and formal reports.
• Strong analytical, mathematical and statistical skills to organize and interpret data, identify trends, and develop recommendations and implementation plans.
• Developed decision-making, creativity, critical thinking and problem-solving skills to derive solutions and appropriate responses to problems in the face of conflicting needs. 
• Candidates must have the ability to be on call 24 hours, 7 days a week and occasionally work extended and irregular hours.
• Must possess valid Class "G" Driver's License for the Province of Ontario with access to a personal vehicle.
• Vehicle insurance policy must have Business Coverage and a minimum of $2,000,000.00 liability.
• Internal candidates : Employees must have at least one (1) year of continuous service in their current role to be eligible for application.

About the Toronto Parking Authority

Toronto Parking Authority (TPA) is the largest municipal parking operator in North America, third largest bike share operator and largest operator of municipally owned EV charging in Canada. At the Toronto Parking Authority, we aspire to create a seamless customer experience that delivers on choice, ease, and speed through the City. We are proud to be a major strategic asset for the City in supporting Toronto’s Mobility goals. Our advancements, such as enhancements to the Green P app, the expansion of Bike Share Toronto and establishment of a new systems operating centre reflect our commitment to innovation and service excellence.

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Job Description

Job Description

Who we are

At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That's why for 25 years we've been students of this glorious Earth — formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies.

Like nature, we're growing. With 13 stores open in Western Canada, we're expanding nationwide — starting with two new locations in Ontario this year: Upper Canada Mall in Newmarket and Sherway Gardens in Etobicoke. 

Our new stores are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink — unique to each location.

Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.

Are you a natural fit for the new world of Rocky?

The position

The Seasonal Operations Support  role assists both production and shipping activities during seasonal peak periods. Responsibilities include assisting with the preparation of finished goods, supporting the flow of raw materials, and ensuring products are packaged and ready to meet daily shipping schedules.  

The Seasonal Operations Support role contributes to creating high quality, natural products and helps ensure they reach out customers on time, all while maintaining Rocky’s high standards of safety, quality, and teamwork.  

This is a seasonal position working Monday through Friday from 8:00am - 4:00pm at our Workshop in Canmore, Alberta, October through December. 

What you'll be doing

Production Support 

• Assist with staging and preparing raw materials for production
• Support the batch making and packaging under the direction of Production Team Leads and Supervisors
• Operate basic equipment and tools as trained
• Follow Standard Operating Procedures (SOPs), Master Production Documents and safety requirements
• Maintain cleanliness and organization in production areas

Shipping & Warehouse Support 

• Prepare finished products for shipping, including labeling, packaging, and palletizing
• Assist with staging, moving, and organizing finished goods 
• Support daily shipping schedules to ensure customer orders are met  
• Perform inventory counts and assist with stock rotation

Teamwork & Culture 

• Foster a positive, collaborative, and safe team environment  
• Communicate effectively with production, warehouse, and quality teams  

Safety & Compliance 

• Follow all Health & Safety programs and Good Manufacturing Practices (GMP) standards 
• Report safety or quality issues promptly 
• Adhere to company and government standards, including Health Canada requirements 

Does this sound like you?

• Demonstrated alignment with Rocky’s core values 
• Ability to work collaboratively in a team environment 
• Strong communication and organizational skills 
• Flexible and able to adapt in a fast-paced environment 
• Basic math skills to ensure accuracy (products meet recipe and weight/volume requirements)
• Reasoning skills to ensure consistency and problem solving (issues get caught early and corrected)  
• Physically capable of bending, pushing, pulling, and lifting up to 50lbs (23kgs) 
• Comfortable working in a highly scented environment 
• Previous experience in production, shipping, or warehouse environment is an asset but not required  

What's in it for you

• This position pays $19.00 per hour 
• Significant product discounts and quarterly allowances
• Access to a dedicated Rocky coach to help you optimize your potential
• The opportunity to participate in Culture Club  organized activities

Application

• We are accepting applications for the Seasonal Operations Support position until suitable candidates have been found. 
• Eligibility: Candidates must be legally authorized to work in Canada. 

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