8 Operations jobs in Regina
Business Operations Coach
Posted 4 days ago
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Job Description
- Do you have a track record of building a successful contracting business or growing a strong division within a contracting company?
- Does the idea of turning your operational experience into powerful guidance for other business leaders excite you?
- Are you energized by deep conversations, big goals, and the "aha" moments that follow?
- Do you get fired up helping entrepreneurs set bold goals and build the systems to reach them?
- Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?
- Have you been looking to knowledge share and support a community of like minded driven, business owners?
- Are you passionate about leading, inspiring, and empowering high performers?
- Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of job site performance?
ABOUT BREAKTHROUGH ACADEMY
Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level. Our proprietary training program brings systemization to a contracting company’s operations, develops an entrepreneur’s core business skills, and holds accountability to goals along a clear business plan.
Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.
This is where you come in.
THIS IS FOR YOU IF:
- You have a natural ability to lead, influence, empower and hold people accountable
- You come alive when you're guiding others toward clarity, confidence, and results
- You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
- You gravitate towards a consultative approach and know when to use other leadership skills to influence change
- You have a proven track record of strategic planning, financial management and executing to surpass targets
- You have the ability to connect with senior leaders and build trust quickly
- You have a genuine desire to help people shine and be their best
- You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
- You’re incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
- You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
- You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
- You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information
IN THE ROLE, YOU WILL BE:
- Working closely with high-performing entrepreneurs (Members) to take their business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
- Utilizing the Contractor Growth Method™ and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
- Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
- Coaching business owners in one-on-one meetings to drive results by keeping Members focused, aligned, and making progress toward their big goals
- Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
- Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
- Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
- Launching new Members with impactful, energizing onboarding meetings
- Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
- Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
- Attending and facilitating epic moments during our annual flagship event, the Winter Summit
- Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program.
EXPERIENCE REQUIRED
- 5+ years experience in an operations leadership role, or as an owner, within a successful contracting business of $3M-20M in annual revenue
-OR-
- 5+ years experience in managing project scopes, operations and budgets of $5M-40M within a larger contracting company
- 5+ years experience directly managing large cross-functional teams
- Proven experience in building and leading management teams
- Extensive experience working with and implementing systems and standardized processes in a business
- Proven acumen in core business skillsets: financial management, recruitment, staff training, sales, strategic planning
- Ability to present information engagingly in a digital facilitation environment
- Experience in general contracting, painting, landscaping, roofing, electrical, HVAC
Nice to Have:
- Proven ability to lead engaging large group facilitations; public speaking.
THE BENEFITS
- An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
- Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
- Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
- Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.
- Enjoy the flexibility of working within a team that embraces remote work opportunities.
- Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
- Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!
If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why you’d be a great fit for our team!
We thank you for your time and interest. We will reach out directly to shortlisted applicants.
Director of Operations
Posted 4 days ago
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Job Description
Director of Operations
Position Overview:
Crazy Ape Extreme Equipment is not your average manufacturing company. We’re a thriving domestic manufacturer of high-performance trampolines, ninja courses, and climbing pads — trusted by elite athletes, celebrities, and performers worldwide. Our products are torture-tested (we’ve literally dropped cars on our trampolines to prove their strength), and we’re constantly pushing the boundaries of design and performance.
We’re looking for a Director of Operations who thrives in a fast-paced, hands-on environment. This isn’t a desk job — you’ll spend more than half your time on the shop floor, coaching your team, solving problems on the spot, and making sure workflows run smoothly. The rest of your time will be spent on planning, analysis, and continuous improvement projects that help scale the business.
This is a fun, unique opportunity — ideal for a technically minded leader or engineer who doesn’t want to be stuck behind a desk or on the tools full-time, but enjoys a mix of mentoring, problem solving, and operational leadership. Both owners of the company still work side-by-side with the team on the shop floor and will continue to lead cutting-edge research and development projects . The successful candidate will work alongside the owners to:
- Promote safety in the industry,
- Develop new ASTM Standards and internationally recognized training programs (with opportunities for international conference travel), and
- Collaborate with the owners and Sales Manager on managing the financial side of the business.
Key Responsibilities:
- Lead from the floor: Spend significant time on the production floor coaching your team, solving problems, and ensuring safety, quality, and efficiency.
- Operational Leadership: Oversee daily manufacturing and facility operations, balancing big-picture planning with hands-on execution.
- Collaboration with Sales & Finance: Work closely with the Sales Manager and owners to align production schedules, manage costs, and make sound financial decisions.
- Team Development: Build a culture of accountability, efficiency, and safety. Lead, mentor, and inspire staff to take pride in their work and develop their skills.
- Facility Management & Maintenance: Ensure machinery, tools, and building systems are well-maintained and safe. Troubleshoot and coordinate preventive maintenance.
- Process Optimization: Identify opportunities for operational improvement and implement solutions directly at the source.
- Inventory & Supply Chain: Manage raw materials and supplier relationships, ensuring uninterrupted production and cost-effective decision-making.
- Safety & Compliance: Uphold a safety-first environment, ensuring adherence to standards and regulations.
- Industry Involvement: Represent Crazy Ape in industry initiatives, supporting the creation of new ASTM Standards and training programs, with occasional international travel.
Required Skills & Experience:
- 5+ years of operations or production management, preferably in metal fabrication, machinery, or other hands-on industries
- Proven ability to manage and develop teams of 12–20 in a manufacturing environment
- Strong technical aptitude with a practical understanding of equipment, maintenance, and troubleshooting
- Experience with production planning, scheduling, and workflow optimization
- Track record of implementing process improvements (Lean, Six Sigma, or similar)
- Excellent organizational, communication, and problem-solving skills
Preferred:
- Familiarity with CNC machine operations or related manufacturing technologies
- Experience with tools like Fusion 360 (CAD), Fulcrum (operations), and Shopify (e-commerce)
- Bachelor’s degree in Operations Management, Engineering, or a related field
- Passion for gymnastics, parkour, or extreme sports is an asset
Salary & Benefits:
- Competitive compensation package tailored to the individual
- Comprehensive benefits including health insurance and a health spending account
- Professional development and career growth opportunities
Why Join Crazy Ape?
At Crazy Ape, we don’t just manufacture equipment — we create extraordinary experiences. Our products are trusted by elite athletes, celebrities, and luxury home builders, and we’re proud to be building some of the most exciting recreational equipment in the world. From trampoline parks to high-end custom installs, no two days are ever the same.
We’re growing fast and positioned in a niche market with massive potential. Both company owners are still on the shop floor with the team, and this role is your chance to take the torch and shape the next chapter of Crazy Ape. You’ll also partner with ownership on industry-shaping work — promoting safety, developing standards, and helping build internationally recognized training programs. If you’re a hands-on leader who wants variety, excitement, and the chance to make a real impact, this is the opportunity you’ve been waiting for.
Resumes can be sent to . Applicants must be legally eligible to work in Canada.
Operations Intelligence Lead
Posted 4 days ago
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Operations Intelligence Lead
Location: Remote, Canada
Empire Life is looking to hire an Operation Intelligence Lead to join our Group Operations team!
The Operations Intelligence lead I supports advancing operational effectiveness and analytical maturity within the organization. Working within a matrixed team structure, this role provides direct support to business unit leaders by delivering actionable insights, technical enablement, supporting execution of strategic priorities & enabling workflows. Dual in nature, the role combines analytical expertise while also contributing to business-critical projects. Success in this role requires strong analytical acumen, cross-functional collaboration, and a results-oriented mindset.
Why pursue this opportunity
The role - this is a new position and your chance to join a growing team, while being provided the opportunity to make an impact.
Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working on
Advanced Analytics, Insight Generation & Leadership Support:
- Delivers analytical support for the leadership team, conducting complex ad-hoc analyses, data deep dives, and scenario modeling to answer critical business questions and inform strategic planning.
- Develops, maintains, and enhances sophisticated analytical models and tools (e.g., advanced Excel with macros/VBA, SQL queries, Python/R scripts) to highlight trends, predict outcomes, and provide actionable insights
- Is able to conduct root cause analysis on operational variances to support issue resolutions and performance improvement efforts
- Translates analytical findings into clear, concise, and compelling recommendations and presentations for both technical and non-technical stakeholders, including senior leadership.
- Supports the integration of machine learning techniques into existing workflows to enhance forecasting accuracy, automate detection of anomalies, and improve decision quality.
- Applies foundational AI tools and models (e.g., natural language processing, predictive analytics) to generate insight from unstructured data and streamline analytical processes.
Initiative Delivery, Change Management & Transformation:
- Proactively identifies opportunities for operational improvement, cost reduction, efficiency gains, and digital advancement, leveraging data analysis to build compelling business cases and define initiative scope.
- Contributes to strategic operational initiatives and projects, applying an analytical and structured approach to overall project execution, problem-solving, and stakeholder management
- Takes ownership of specific project workstreams within larger initiatives, managing tasks, timelines, and communications to ensure successful delivery
- Collaborates with cross-functional teams to design, implement, and refine operational processes and solutions, ensuring alignment with strategic objectives and facilitating effective teamwork.
- Develops comprehensive project documentation, including plans, progress reports, and post-implementation reviews, to ensure clarity, accountability, and continuous learning
Organizational Enablement & Continuous Improvement
- Develops & maintains reusable tools, templates, and reporting frameworks to support long-term operational sustainability.
- Champions a culture of data-driven decision-making and continuous improvement.
- Contributes to building the team’s analytical capability by sharing knowledge and best practices.
What we’re looking for you to have
- Mix of skills (4+ years experience) developed via some combination of education & experience in:
- data science/analytics/visualization,
- process design & systems thinking,
- digital development programming,
- project management,
- business analytics,
- finance or economics,
- or other related work or educational programs
- Strong technical experience (Power BI, Excel, etc.) or the ability to learn quickly
- Project exposure through prior project deliveries
- Active listener / excellent communication skills (all media / all audiences)
- Strong self initiative with ability to take ownership of challenges and take appropriate action
- Creative problem solver / data-based root cause solution bias
- Strong leadership capabilities (influence, coach create urgency for change etc.)
- If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .
Food and Beverage Operations Manager
Posted 1 day ago
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**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Hotel Saskatchewan Autograph Collection, 2125 Victoria Avenue, Regina, SASK, Canada, S4P 0S3VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $61,000 - $80,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
- Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
- Supports and supervises an effective monthly self inspection program.
- Operates all department equipment as necessary and reports malfunction.
- Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Understands employee positions well enough to perform duties in employees' absence.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Monitors and maintains the productivity level of employees.
- Verifies that all team members/supervisors understand the brand specific philosophy.
- Maintains the operating budget, and verifies that standards and legal obligations are followed.
- Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
- Celebrates and fosters decisions that result in successes as well as failures.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
- Establishes and maintains open, collaborative relationships with employees.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
- Follows property specific second effort and recovery plan.
- Stays readily available/ approachable for all team members.
- Demonstrates knowledge of the brand specific service culture.
**Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
- Takes proactive approaches when dealing with guest concerns.
- Sets a positive example for guest relations.
- Stays readily available/ approachable for all guests.
- Reviews comment cards and guest satisfaction result with employees.
- Responds in a timely manner to customer service department request.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Performs hourly job function if necessary.
- Extends professionalism and courtesy to team members at all times.
- Comprehends budgets, operating statements and payroll progress report.
- Performs other duties, as assigned, to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
**Notification to Applicants** : The Hotel Saskatchewan Autograph Collection takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Dynamics 365 Finance & Operations Consultant
Posted 4 days ago
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Remote Canada - Comfortable if needed to travel 25-50% of the time.
Salary: 130,000-140,000/yr
Permanent
Insight Global is seeking qualified candidates to join a growing team with our global consulting client. This role is part of the Microsoft Dynamics 365 Finance & Operations practice and is focused on pre-sales consulting, client engagement, and strategic delivery alignment. You will work closely with business leaders to present tailored solutions, support estimates, and guide clients through the value of D365 Finance capabilities. This is a high-impact role for individuals with strong delivery experience who are ready to transition into a client-facing, solution-oriented position. This position will require flexibility to travel from 25-50%.
Key Responsibilities
- Lead the Pre-Sales cycle through delivery of compelling presentations and demos to business stakeholders, articulating the value proposition of D365 F&O solutions.
- Collaborate with sales, delivery, and functional teams to support solution design, estimation, and proposal development.
- Act as a bridge between pre-sales and delivery, ensuring proposed solutions are executable and aligned with delivery capabilities.
- Maintain deep knowledge of D365 F&O Finance modules and capabilities.
- Contribute to RFP responses, solution documentation, and client-facing reports.
Qualifications
- 10+ years of experience in a professional consulting environment, with a focus on D365 F&O pre-sales, delivery and client engagement.
- Acted as a Senior Consultant or lead in 3+ full lifecycles implementations in Dynamics 365 Finance & Operations, specifically in Finance modules (AP, AR, GL, Expense Management, Cash Management, Fixed Assets, Project Accounting).
- Strong communication and presentation skills, with the ability to engage business leaders and influence decision-making.
- Proven ability to support solution estimation and proposal development.
- Familiarity with integration of D365 ERP with third-party systems.
- Experience working with distributed teams across nearshore and offshore delivery centers.
- Willingness to travel within North America (Canada & US) and globally as required.
DRINKING WATER PLANT OPERATIONS AND MAINTENANCE INSTRUCTOR
Posted 4 days ago
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Job Description
The Kativik Regional Government (KRG), a supra municipal body with jurisdiction over the territory located north of the 55th parallel, is now looking for a self-motivated and dynamic individual interested in joining the KRG to work in the capacity of:
DRINKING WATER PLANT OPERATIONS AND MAINTENANCE INSTRUCTOR
TRAVEL TO NUNAVIK REQUIRED
(PERMANENT, ROTATIONAL SCHEDULE)
The KRG Municipal Public Works Department is responsible for managing infrastructure projects (wastewater lagoons, drinking water treatment plants, road infrastructure, and buildings) for the northern villages and the KRG. It is also responsible for providing technical assistance to the northern villages in matters related to the operation and maintenance of their drinking water treatment plants.
Reporting to the assistant director of the Department and in close collaboration with other Department staff, the instructor’s duties include, in particular:
- Assist and train municipal plant operators to operate, maintain, and repair plant equipment (water sampling and analysis, chlorination, equipment calibration, problem detection, repair solutions, parts ordering, etc.);
- Evaluate the drinking water treatment and equipment maintenance activities of municipal plant operators in accordance with the plant operator training program to ensure compliance with regulatory requirements;
- Diagnose and make general piping, electricity, and carpentry repairs, including the control systems and analysis instruments, in cooperation with municipal plant operators;
- Create and maintain field operations manuals and detailed logs of inspections, monitoring, and maintenance;
- Cooperate with the Department’s maintenance coordinator in the development and implementation of a preventive maintenance program;
- Help local workers to maintain an inventory of parts and tools, and assist with the preparation of annual sealift orders;
- Work closely with municipal plant operators and KRG project managers to develop drinking water supply system improvements and participate in their implementation;
- Perform any other related duties requested by his supervisor.
The selected candidate must:
- Possess a vocational studies diploma related to drinking water treatment or water treatment equipment repairs, and have at least three years of relevant work experience;
- Possess at least one of the following certificates from Quebec or a Canadian equivalent:
- Certificate in complete surface or groundwater treatment and distribution network (OSTUD)
- Certificate in complete surface water treatment (OST)
- Certificate in complete surface water treatment with chlorine and UV disinfection (OSChV)
- Possess practical plumbing, electrical, controls, and carpentry skills;
- Written and oral working knowledge of at least two (2) of the following languages: Inuktitut, English, and French;
- Working knowledge of the Microsoft Office suite;
- Be available to travel in the northern villages;
- Be reliable, autonomous, and resourceful;
- Possess a valid driver’s license.
- Work experience north of the 55th parallel is a definite asset.
Work schedule and place of work:
- 6-3 rotation schedule: 6 weeks working in the Northern Villages (52.5 hours weekly), followed by 3 weeks paid leave (35 hours weekly)
OR
- 4-2 rotation schedule: 4 weeks working in the Northern Villages (52.5 hours weekly), followed by 2 weeks paid leave (35 hours weekly);
Place of employment: Nunavik, Quebec
Salary: Min. $63,716 - Max. $109,329 a year
Benefits*:
Lodging is paid while working in the northern villages;
Meals and expenses paid while travelling in Nunavik;
Group benefits, including Simplified Pension Plan;
Vacation: 20 days/year
Statutory Holidays: 20 days, including 10 during the Christmas holidays
Assistant Manager, Security Operations (Permanent Full-Time) 2025-065
Posted today
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Job Description
Job Description
THE OPPORTUNITY AWAITS YOU
REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences.
The position of Assistant Manager, Security Operations is responsible for leading and activating REAL's 24-7 campus surveillance monitoring and emergency response services ensuring compliance with provincial laws, municipal bylaws and internal policies and procedures. This position is responsible for ensuring the safety and protection of Regina Exhibition Association Limited (REAL)'s campus assets, visitors and staff through sound management and implementation of camera surveillance and access control technology and equipment. The Assistant Manager, Security Operations manages the day-to-day and event specific Command Centre operations, and management of Access Control Operators to ensure all day-to-day and event specific parking needs for staff, clients and guest are met.
WHAT YOU WILL DO
As a member of REAL’s Management team, the Assistant Manager Security Operations participates in the development of REAL’s strategic planning process, develops, and implements the business unit plan to achieve the corporation’s short and long-term goals by:
- Assisting in developing and implementing workplace safety plans and training designed to identify and mitigate facility safety hazards, and ensures that they are corrected in a timely manner. Completing audits and risk assessments where required.
- Participating in business unit meetings, providing input for key decisions on how to deliver on the various strategic initiatives and services provided by the unit.
- Collaborating with peers and internal client groups, guiding the execution of events and service delivery within the business unit and its team.
- Exhibiting behaviours and actions that contribute to building a constructive culture within REAL, modelling teamwork, initiative, focus, discipline and persistence required to advance growth and REAL objectives.
Directing, implementing and evaluating traffic operations to ensure 24-7 monitoring and compliance of REAL campus activities providing security and safeguarding customers, staff, and assets by:
- Managing and overseeing surveillance systems by developing, implementing, and maintaining tactical plans, policies, procedures, and shift coverage for REAL’s campus—including property, buildings, parking lots, and equipment—while implementing controls within the surveillance office and equipment, and safeguarding the sharing of surveillance data to protect the integrity of the organization. Initiating/managing the investigations of incidents where non-compliance with policies, procedures, laws or bylaws put REAL’s assets, staff or visitors on campus at risk, bringing them to a satisfactory conclusion.
- Ensuring thorough documentation of on-campus accidents, criminal and suspicious activity affecting campus property and programming by actioning surveillance, traffic restrictions, and access control measures to mitigate safety or security risks for both staff and guests and conducts investigations where required.
- Overseeing and maintaining implementation of sign-in and access control compliance campus-wide.
- Developing and implementing reporting procedures for all life safety events, access control, video surveillance and dispatching security operators. Ensuring security staff are consistently writing detailed reports, generating daily log entries on all observations and reviews, and preparing any necessary documentation for Management.
- Complying with confidentiality regulations regarding all surveillance information including camera coverage, investigations and proprietary material.
Ensuring effective business unit financial planning by:
- Contributing to the development of the department’s annual budget (capital and financial), may be responsible for monitoring appropriate expenditure controls to manage costs for particular line items.
- Contributing to monthly, quarterly and annual business unit financial statements as needed.
- Responding to inquiries from the Manager of Security regarding invoices, including periodically reviewing invoices to ensure all inputs are accurately reported and submitted to the client on time. Following up on outstanding receivables once notified of any delinquencies by Finance. Recommending changes in direction or priorities during the business year.
Leading and developing strong teams to carry out business unit strategies by:
- Hiring, training, promoting, holiday and vacation scheduling, dismissals, discipline and compensation reviews for all direct reports; provide written and verbal performance evaluation; advice, guidance, direction and authorization for direct reports to carry out plans & procedures consistent with established policies. Provides coaching and feedback to direct reports as needed.
- Monitoring staff engagement levels and ensuring ongoing improvement to facilitate productivity, retention and high morale; identify potential gaps in talent in the business unit and initiate short/long term strategies to ensure ongoing qualified personnel are being recruited and developed for sustainable corporate growth.
- Ensuring the corporate values / standards of business conduct / human resource philosophy is understood, embraced and implemented throughout the team; and personally demonstrate them in daily interactions and relationships.
- Regularly evaluating and analyzing current and projected capacity in the business unit and conferring with direct reports for any re-allocation of personnel to assist in event ramp-ups, ramp-downs, priority scheduling, and support service demands.
Status: Permanent Full-Time
Vacancies: 1
Schedule: Monday - Friday: 8:00 am - 4:30 pm
Requirements
WHAT IT TAKES
Apply today if you meet the following requirements:
Education and Experience
- Post-secondary education certificate/diploma in a related field is considered an asset.
- Minimum three (3) years of experience in surveillance, security control, security/emergency dispatch or providing security services in a busy, publicly activated environment required.
- Previous experience leading a diverse team of security and/or surveillance staff required.
Knowledge, Skills and Abilities
- Excellent knowledge and demonstrated experience using security surveillance equipment and security alarm systems.
- Demonstrated decision making skills including the ability to analyze, respond and manage emergency response protocols and procedures.
- Ability to deal with sensitive situations/issues that require high standards of integrity.
- Demonstrated proficiency for managing multiple, complex priorities within demanding timeframes and changing situations.
- Strong time-management skills and a proven track record of delivering quality results, with high attention to detail.
- Excellent leadership skills with the proven ability to lead and motivate team members.
- Strong organizational and presentation skills including demonstrated experience in writing business documentation.
- Exceptional interpersonal skills and ability to work well as part of a team.
- Ability to work under pressure situations and deal with difficult people on a regular basis.
- Ability to work well in a fast-paced environment and adapt to change.
- Computer proficiency required including advanced Excel, Word & Outlook.
Other
- The successful candidate must also possess and maintain a satisfactory Criminal Record Check (CRC).
- Hours may vary based on operation requirements; Works undefined hours and during events, may be required to work long hours often in the evenings and/or weekends
- Standard office environment but will be asked to observe and support the work of the team in various areas throughout the campus including a surveillance monitoring environment.
- Freedom of movement, Walking, Standing and is required to be physically mobile and walk long distances for extended periods during events.
Benefits
WHY CHOOSE REAL?
Here at REAL, we can offer unique experiences unlike any other organization:
- Make a difference in your own community.
- Be a part of an industry responsible to create fun and memorable moments for our guests.
- A wide range of employment opportunities to fit your own lifestyle – whether that’s committing to us in a full-time capacity or more of a casual role that is event specific and tailored around your own availability.
- We offer competitive wages and industry standard benefits.
- Matching Group RRSP plan.
For more information visit our website at Submit resumes by October 8, 2025 via the link provided.
Please click the link to apply:
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