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We are seeking a detail-oriented and analytical Business Analyst to evaluate business processes, identify needs, and propose data-driven solutions. The Business Analyst will work closely with stakeholders across departments to gather requirements, document processes, and support the implementation of new systems and strategies that drive efficiency and business growth.

• Gather, document, and analyse business requirements from stakeholders.
• Evaluate existing processes and systems to identify areas for improvement.
• Develop business process models, use cases, and functional specifications.
• Collaborate with IT and development teams to ensure technical solutions meet business needs.
• Perform data analysis to support decision-making and business strategy.
• Create reports, dashboards, and presentations for management.
• Assist in testing and validating new systems or process changes.
• Act as a liaison between business users and technical teams to ensure alignment.
• Monitor project progress and provide status updates to stakeholders.
• Support change management and training initiatives for end-users.

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• Proven experience as a Business Analyst or in a related role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools (Excel, SQL, Power BI, Tableau, or similar).
• Excellent communication and interpersonal skills.
• Ability to create clear documentation, process flows, and business cases.
• Knowledge of project management methodologies (Agile, Scrum, Waterfall) is a plus.
• Strong attention to detail and ability to manage multiple priorities.

• Remote

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance.
• Paid time off, holidays, and retirement plans.
• Professional development and certification opportunities.

Job Description

BUSINESS ANALYST

• Provide timely, accurate information to the Supervisor, Client Services and Communications and respond appropriately to direction and decisions as required.
• Collaborate with departments to assess needs and develop user-focused business solutions.
• Analyze and document current-state processes, identify areas for improvement, and support change initiatives, including structured change management practices to ensure user adoption and minimal disruption.
• Design, prototype, and implement solutions using Microsoft Power Apps and Power Automate.
• Develop and maintain SharePoint Online sites, workflows, and forms to support internal communication and document management.
• Work with the Supervisor of Client Services to design and refine technology-driven processes that align with organizational goals.
• Prepare clear documentation including business requirements, technical specifications, training materials, and user guides.
• Lead or support testing, staff training, and post-deployment support for new or enhanced IT solutions.
• Ensure all solutions are compliant with corporate policies, the Accessibility for Ontarians with Disabilities Act (AODA), the Municipal Freedom of Information and Protection or Privacy Act (MFIPPA), and IT security best practices with a focus on data privacy, access controls, and risk mitigation.
• Understand and document business needs, analyze workflows, and deliver low-code solutions that improve service delivery, collaboration, and operational efficiency.
• Apply data governance principles to ensure data quality, integrity, and proper classification in all technology solutions.
• Promote and support continuous improvement and innovation within the IT Service portfolio.
• Perform all tasks and responsibilities through the lens of Equity, Diversity, Inclusion, ensuring commitment to fairness, representation, accessibility and respect for diverse perspectives and cultures in all aspects of work.
• All other duties as assigned.

• Post-secondary Three (3) year diploma or degree in Information Technology, Computer Science
• Satisfactory Criminal Record Check (“CRC”) and Vulnerable Sector Screening prior to commencing work at the City of Belleville.
• Valid “G” Class driver’s license with satisfactorily drivers abstract to be held and maintained
• Microsoft certifications (e.g., PL-900, PL-100 – Power Platform).

• Postgraduate certificate or diploma in Business Analysis, Project Management, or Data Governance.
• Certification in Business Analysis (CBAP, CCBA, PMI-PBA).
• Certification in Information Systems Security Professional (CISSP).
• Certification in Data Management Professional (CDMP) or similar data governance certification.
• Formal training or certification in change management (e.g., PROSCI).

• Minimum of three (3) years of experience in a Business Analyst or similar role within an IT environment.
• Proven hands-on experience with Microsoft Power Platform (Power Apps, Power Automate).
• Experience supporting and/or developing Enterprise Resource Planning (ERP) systems.
• Experience with SharePoint Online administration and site design.
• Demonstrated ability to gather, document, and analyze business and functional requirements.
• Experience supporting digital workflows, form modernization, or business process automation.
• Experience leading or supporting enterprise-wide software implementations or upgrades.
• Understanding of ITIL, service desk processes, and change management.
• Experience in Municipal sector environment.

• Familiarity with Power BI and dashboard/report creation.
• Experience with workflow automation and low-code/no-code solutions.
• Familiarity with data modeling, data classification, and metadata management.
• Knowledge of cybersecurity standards, data protection laws (MFIPPA, GDPR, etc.), and IT risk management.
• Knowledge of Agile, Scrum, or other project management methodologies.
• Strong documentation and process-mapping tools (e.g., Visio, Lucidchart, Confluence)

• Competitive market salary

• Competitive employer-paid extended health benefits

• OMERS Pension Plan
• Opportunity to enter a hybrid work arrangement subject to applicable policies and approvals, following the successful completion of the probationary period.
• Live, work, and play in the beautiful city of Belleville and experience all that it has to offer.

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Job Description

Job Location: Clinic Support Office – Edmonton Alberta
Job Type: Full Time - Hybrid (minimum 2 days in office)
Schedule: Monday to Friday Daytime, evenings and weekends as needed.

COMPANY INFORMATION:
Looking to make a difference?  Looking to join an incredible team?   

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:
Reporting to the VP Finance, the Business Analyst will support a multi-provincial team, and will be responsible for contributing to the company’s growth through examining financial and operational data while predicting future trends. 

The Business Analyst will be responsible for financial reporting, analysis, and forecasting within Medicentres. They will be expected to work collaboratively to help drive strategic projects within cross-functional teams.

PRINCIPAL RESPONSIBILITIES:
Reporting/ Analysis:

• Consolidate and analyze financial data and provide forecasting support.
• Organize data into accessible reports and perform various types of analysis using key Operations and financial metrics such as yearly growth, return on Investment, labor & revenue ratios while identifying efficiency and growth opportunities.
• Evaluate and analyze capital expenditures, depreciation, proposals, investment opportunities, rate of return, profit plans, operating records, financial statements, etc.
• Study the company’s financial data to give advice for guiding business investments and overall financial strategy.
• Develop financial models, conduct benchmarking and process analysis.
• Track and determine financial status by analyzing actual results in comparison to forecasts.
• Prepare reports and projections.
• Conduct data mining.

• Support with annual budget process.
• Develop/build dashboards.
• Provide creative alternatives and recommendations to reduce costs and improve financial performance.

• Relevant work experience in financial reporting and analysis of a comparably-sized company.
  • Experience working in or with private/public healthcare organizations/clinics an asset.
  • Experience in the Alberta Health environment and asset.
• Demonstrated track record of meeting reporting/project deadlines and targets.
• Exceptional attention to detail.
• Strong analytical and time management skills.
• Advanced proficiency in Microsoft Office software and Enterprise Resource Planning (ERP), particularly Excell.
• Ability to work in fast-paced environment and manage multiple tasks and priorities.
• Ability to work independently and take full ownership of activities.
• Fluent oral and written English. Bilingual in French is considered an asset.
• Experience performing data mining required.
• Experience building dashboards required.
• Experience with Power BI required.
• Experience doing financial modelling required.

• Post-secondary degree in Accounting required.
• Professional accounting designation required.

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Job Description

The Siroky Group  We are in the business of creating and implementing software and business solutions for our clients. Our team members are of the highest quality and maintain a wide range of skills and tools. We are a small but nimble organization, working with both large and small organizations in order to bridge the gap between technology and business.  Description We are looking for an Intermediate Business Analyst to join our group of skilled professionals. A Business Analyst has strong people and communications skills.  This role requires a professional that is a self-starter who goes above and beyond the expected requirements of the role and has a passion for software and customer service. Further qualities and attributes that aid in the success of this role are: * Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary. * Work independently and demonstrate keen attention to details. * Ability to communicate with diplomacy and tact and communicate ideas including responding to resistance and criticism. * Team player attitude is required. * Positive attitude and demonstrated optimism are necessary. Responsibilities: Our Business Analyst role is a bit different than the traditional roles. * Idea to Implementation of new features and modules within our software products.  ** Work with internal and external clients to build functional requirements for software product enhancements and new software features or products. ** Work with internal and external clients to build software requirements for developer and client consumption. ** Work with internal departments to provide cost estimates for new feature development. ** Work with the software Development team to ensure a clear understanding of requirements has been provided and ongoing project monitoring for progress. ** Work with the QA team to develop comprehensive and complete testing environments. ** Work with the Training and Support team to ensure sufficient product knowledge for ongoing client support on rollout. * Manage and participate in software product release and regression testing * Software and systems analysis to review issues reported by clients to determine cause * Regular communications with internal and external clients for status updates and issue resolution. * Documentation of issues and enhancement requests in a centralized tracking tool. * Develop and deliver concise and meaningful presentations for internal and external audiences, including education and training of support groups, train the trainer programs. The Essentials: Education: Bachelor’s Degree in Technology or equivalent work experience combined with some post-secondary education to compliment your core knowledge. The following certificates are considered an asset in this role: * Product Management Certification * Business and/or Systems Analyst Certification * Project Management Certification Experience The following knowledge and experience is required to be successful in this role: * A minimum of two years’ experience in Systems and/or Business Analysis roles * Strong command of the English language, both written and verbal * Computer literate in Windows, Microsoft Office * Solid understanding of the SDLC. * Demonstrated success in documenting and maintaining software products. * Basic to Intermediate knowledge of web development platforms and infrastructure. * Working knowledge of database structures. The following knowledge will be considered an asset for this role: * Bilingual (French or Spanish) * Experience with Axure prototyping software * Understanding of datamodels and SQLServer database structures/environments * Background in Customer Service * Project management skills to understand project plans, SOW and aid in communication to others Working with The Siroky Group: Hours: This is a full time, permanent position – 40 hours per week.  Hours are flexible, however, this role requires client communication, therefore, the available employee hours need to match with our client working hours. Flexibility: Our team have moved to a work from home/remote work environment.  Our Thornhill, Ontario office is available for employees that prefers to work in the office environment. Full time remote work is limited to working within Canada.  Short-term remote work outside of Canada is part of our remote working policy. Location: Our office is conveniently located by Hwy 404 and Hwy 407 in Markham. We have a gym right next door as well as daycare and a community center. Perks: We care about our employees’ health and well-being. We have comprehensive health benefits, profit sharing and RRSP contribution matching. Salary: Salary range is $65,000-$80,000 – based on experience. How to Apply: Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences. It should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results. We will review applications submitted via the online application, with priority given to those who have completed the assessment. We will not consider or accept applications sent directly via email or standard post.  We strive to build a team that reflects the diversity of the community we work in and encourage all qualified people to apply. We thank everyone for their interest. We will only contact individuals selected for the next step in our hiring process. We look forward to hearing from you.