20 Patient Care Management jobs in Canada

# Job Summary

Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:

- Develop and execute Compass One Enviornmental Service Management program
- Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
- Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
- Ensure all Compass One staff is appropriately trained in and follow infection control programs.
- Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
- Attend client meetings as applicable to the areas in housekeeping and laundry.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
- Active participation in the Health and Safety Committee for the facility.
- Interact with suppliers and vendors as it relates to housekeeping and laundry services.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
- Recommend equipment and supplies needed for housekeeping and laundry operations.
- Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
- Participate in the completion of the Balanced Scorecard for the unit.
- Meet and check-in with the client on a regular basis and attend meetings as requested.
- Take the lead and coordinate schedules for special environmental projects.

Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

- Post-secondary education an asset.
- Three years of management experience in healthcare, facilities, environmental services or related.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, specifically with Windows.

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

**Job Summary**
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Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:

* Develop and execute Compass One Enviornmental Service Management program
* Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
* Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
* Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
* Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
* Ensure all Compass One staff is appropriately trained in and follow infection control programs.
* Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
* Attend client meetings as applicable to the areas in housekeeping and laundry.
* Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
* Active participation in the Health and Safety Committee for the facility.
* Interact with suppliers and vendors as it relates to housekeeping and laundry services.
* Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
* Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
* Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
* Recommend equipment and supplies needed for housekeeping and laundry operations.
* Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
* Participate in the completion of the Balanced Scorecard for the unit.
* Meet and check-in with the client on a regular basis and attend meetings as requested.
* Take the lead and coordinate schedules for special environmental projects.

Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

* Post-secondary education an asset.
* Three years of management experience in healthcare, facilities, environmental services or related.
* Excellent communication skills, both verbal and written.
* Proficient computer skills, specifically with Windows.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.

# Job Summary

Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:

- Develop and execute Compass One Enviornmental Service Management program
- Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
- Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
- Ensure all Compass One staff is appropriately trained in and follow infection control programs.
- Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
- Attend client meetings as applicable to the areas in housekeeping and laundry.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
- Active participation in the Health and Safety Committee for the facility.
- Interact with suppliers and vendors as it relates to housekeeping and laundry services.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
- Recommend equipment and supplies needed for housekeeping and laundry operations.
- Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
- Participate in the completion of the Balanced Scorecard for the unit.
- Meet and check-in with the client on a regular basis and attend meetings as requested.
- Take the lead and coordinate schedules for special environmental projects.

Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

- Post-secondary education an asset.
- Three years of management experience in healthcare, facilities, environmental services or related.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, specifically with Windows.

Overview Languages

English

Education

• or equivalent experience

Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Additional information Work conditions and physical capabilities Weight handling Personal suitability

Overview Languages

English

Education

• or equivalent experience

Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Credentials Certificates, licences, memberships, and courses  Additional information Security and safety Transportation/travel information Work conditions and physical capabilities Weight handling Personal suitability Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Supports newcomers and/or refugees with foreign credential recognition
• Does not require Canadian work experience

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for mature workers

• Applies hiring policies that discourage age discrimination

Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Overview Languages

English

Education

• or equivalent experience

Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Additional information Work conditions and physical capabilities Weight handling Personal suitability

Job Description

Job Description

Building Strong and Lasting Relationships

Medical Office Assistants – referred to as Care Coordinators at Harrison – build reliable, trusting relationships with our clients. We provide outstanding service and improve our clients’ day whenever they walk into our office, send an email, or pick up the phone. We work to create a seamless, supportive, and positive experience in the Centres. We are a collaborative team who tackle the tasks and challenges together each day.

Why Work at Harrison?

• Competitive compensation package
• Comprehensive health and dental benefits
• Employer-matched RRSP contributions
• Health spending and wellness accounts
• Annual professional development allowance and paid days
• A supportive and vibrant workplace culture focused on employee wellbeing

The Role: Medical Office Assistant in Toronto

• Welcome and assist clients with compassion and professionalism.
• Schedule appointments, coordinate prescriptions, and referrals to specialists using EMR (electronic medical record) systems.
• Schedule health assessments and program appointments.
• Assist clients with inquiries regarding clinic services, programs, and care.
• Communicate with clients via email, phone, and in person.
• Collaborate with physicians and clinical team members to ensure clients receive personalized care.
• Position for New Location Opening Fall 2025

Experience You Bring & Qualifications

• Medical Office Assistant program from an accredited school or equivalent education
• Excellent interpersonal, written and oral communication skills
• Proven talent to effectively prioritize workflow and multi-task
• Experience using an electronic medical record (EMR) system and/or Microsoft 365 considered an asset
• At least one year’s experience working as a Medical Office Assistant in primary healthcare or equivalent

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Job Description

Job Description

Duties:

• The patient care coordinator is responsible for booking patient appointments and facilitating an excellent custom service experience.
• You will be answering phones, booking appointments, confirming appointments, answering and responding to any leads through web marketing platforms or any new patient referral inquiries, poke calls, RecallMax follow-ups, and pre-determinations; as well as acquiring and presenting a break-down of benefits and the cost of treatment to patients.

Qualifications:

• You must have a minimum 3 years experience in sales and service.