47 Performance Evaluations jobs in Burnaby

THE OPPORTUNITY

Our client is seeking a
Director of Human Resources
to play an integral role in delivering and executing the company's HR strategy and practices. Acting as a trusted business partner to senior leaders, the Director, Human Resources will lead a team of HR professionals, driving initiatives in organizational design, leadership effectiveness, workforce planning, and employee engagement. This role will also be a key contributor in supporting M&A integration and scaling HR programs to align with corporate growth objectives.

This is a hybrid role based in Vancouver, requiring presence in the office 2–3 days per week. Occasional travel within British Columbia may be required.

WHAT YOU'LL BE DOING

• Identify, lead, and develop HR practices to support the evolving needs of the business.
• Partner with the VP, HR to build and execute the HR strategic roadmap for the company and partners.
• Support HR due diligence and integration efforts for M&A activity.
• Lead the Talent Acquisition team to assess and fulfill staffing needs, aligning with workforce planning goals.
• Lead, mentor, and manage a team of HR Advisors and other HR team members, ensuring consistency of HR practices across business units.
• Drive continuous improvement within the HR function and elevate team capabilities.
• Partner with managers on employee relations matters, ensuring fair treatment and compliance with policies and legislation.
• Resolve complex ER issues, including performance management, disputes, and disciplinary matters.
• Monitor trends in employment practices and update policies and programs to minimize risk.
• Oversee HR data management, records, and reporting to ensure accuracy and consistency.
• Develop HR metrics and workforce analyses to inform leadership decisions.
• Identify trends from turnover, exit interviews, and engagement surveys to shape HR programs.
• Evaluate and enhance HR programs to position the company as an employer of choice.
• Ensure HR policies, practices, and programs comply with legislation and best practices.
• Support leadership recruitment and ongoing talent development initiatives.
• Empower internal committees and contribute to special projects and communications.

WHAT YOU'LL NEED TO BE SUCCESSFUL

• Bachelor's degree in Human Resources, Business, or a related discipline; HR designation preferred.
• 10+ years of progressive HR leadership experience.
• Specialized knowledge in employment law, compensation, organizational planning, employee relations, and training.
• Prior experience in M&A environments and scaling HR functions.
• Strong interpersonal, coaching, and communication skills.
• Exceptional organizational skills with the ability to balance multiple priorities.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Experience in the insurance industry is an asset.
• Active affiliation with HR networks and professional organizations is preferred.

AFL is a global leader in fiber optics, providing integrated solutions in engineering, construction, installation, and repairservices for broadband networks. Known for its innovation, AFL began in 1984 with a single product and has grown into abillion-dollar company serving telecom, oil and gas, and utilities markets worldwide.

AFL is committed to environmental responsibility, employee well-being, and community engagement through grants, serviceprojects, and sustainability initiatives. Backed by Fujikura Ltd., a $6 billion company with over 128 years of innovation, AFLoffers a culture of collaboration, growth, and stability with operations across Canada, the U.S., Mexico, Europe, Asia, andAustralia.

We are looking for a Human Resources Administrator to join our HR Operations team for a one-year contract. This role is key to keeping our HR operations running smoothly — from onboarding and offboarding, to managing company and client assets, to resolving access escalations. If you are organized, detail-oriented, and enjoy working across teams and systems, this role offers an exciting chance to make a real impact.

Key Responsibilities:

As a critical member of AFL's HR Operations team, you will ensure a seamless experience for employees and clients. Your work will directly contribute to operational efficiency, compliance, and a positive employee experience. While the responsibilities below highlight some of the work you'll be doing, this role offers plenty of opportunities to learn and grow. It's an excellent fit for individuals passionate about HR and eager to build a strong foundation for their career in the field.

• Onboarding & Orientation:

Coordinate onboarding for new hires and internal transfers, ensuring all assets, systems, and security requirements are in place. Schedule and facilitate orientation sessions to deliver a positive experience.
- Offboarding & Asset Management:

Ensure the collection of all AFL and client assets from departing employees, maintaining compliance and process accuracy.
- Client Coordination & Access Support:

Act as the primary contact for client access issues and escalations. Troubleshoot, escalate, and resolve issues promptly while maintaining professionalism. Support ongoing client compliance and training requirements.
- HR Administration & Reporting:

Maintain accurate HR records and databases. Prepare key reports and dashboards, including onboarding metrics, asset status, and client compliance. Assist in HR process improvements and projects as needed.
- Collaboration & Process Improvement:

Work closely with HR, Talent Acquisition, and operational teams to streamline HR operations, improve efficiencies, and support employee and client satisfaction.

What You Need to Bring

• 1–2 years of administrative experience; HR experience is a plus.
• Strong organizational skills with attention to detail and accuracy.
• Eagerness to learn, explore new tools, and take on new challenges.
• Comfortable using digital platforms and data management systems, including HRIS, onboarding/offboarding platforms, and asset management tools.
• Excellent communication and relationship-building skills with colleagues, managers, and external clients.
• Handles sensitive information with the highest level of discretion and professionalism.
• Problem-solving mindset with the ability to manage multiple priorities and adapt to change.
• Collaborative attitude and willingness to support process improvements.
• Basic reporting and analytical skills to support HR operations.

Work Environment:

• Work Hours – 40 hours per week.
• Hybrid work style: 2–3 days in the office, 2 days remote, supporting collaboration and work-life balance.

Why Join AFL:

This is an opportunity to contribute to a high-performing HR team, enhance operational excellence, and positively impact the employee experience. AFL offers a collaborative, supportive, and growth-oriented environment where your contributions matter.

AFL is committed to an inclusive and accessible hiring process. If you require accommodations during the interview, please contact our Recruitment Team at NS-

COMPANY OVERVIEW

Intellectual Disabilities (North and West Vancouver) Society supports individuals living with intellectual disabilities to thrive in the unique life they choose. IDS is a mid-sized, non-profit organization that provides a variety of housing, community, and employment services. We see a community where all people with disabilities have equal opportunities to lead active, fulfilling lives and are recognized as contributing members of the community. IDS is a community leader providing quality services and is accredited by CARF. We employ a team of exceptional professionals, and together we work toward honoring our clients' interests, talents, skills and aspirations so they can thrive in their local communities.

POSITION OVERVIEW

The Human Resources Coordinator is a member of the Human Resources Team and is responsible for the delivery of Human Resources administrative services and programs. As our Human Resources Coordinator, you will support employees who are directly caring for our individuals.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Recruit, hire and orient new staff and volunteers for IDS and facilitate placement in appropriate positions.
• Create and Update the Recruitment Plan.
• Organize and carry out approved recruitment activities such as job fairs and other related employment activities.
• Generate, circulate, and monitor all job postings.
• Ensure that all new employees and volunteers meet the required criteria for employment.
• Act as the main point of contact for candidates throughout the recruitment process.
• Screen and interview job applicants using recruitment best practices.
• Work closely with short-listed candidates to finalize hiring, including the completion of all required documentation.
• Complete reference and background checks and verify credentials.
• Maintain all relevant HR and Recruitment databases and information systems, including but not limited to HRIS, ShareVision, and Open Future Learning.
• Ensure all orientations (job and society) are provided to all new IDS employees.
• Create and maintain employee brochures and materials.
• Assist with conducting post-orientation and stay interviews.
• Maintain open and positive communication with Program managers and Directors to stay current with staffing needs.
• Track and analyze recruitment metrics.
• Provide bi-weekly, monthly, quarterly, and annual recruitment reports as needed.

KEY KNOWLEDGE, SKILLS, AND EXPERIENCE

• Demonstrated and in-depth working knowledge of HR or similar administration functions
• Great filing skills and organizational abilities
• Understanding of project management tasks
• Excellent oral, written, facilitation, networking, and interpersonal communication.
• Ability to gather, interpret, analyze, and report on business information.
• Well-developed planning, organizing, and administrative skills, ability to handle multiple priorities with a high degree of accuracy.
• Ability to maintain confidentiality and establish a high level of trust and credibility
• Highly anticipative and supportive of the team's needs with the demonstrated ability to work collaboratively with colleagues.
• Proficient computer skills, including a demonstrated familiarity with databases and the MS Office suite.
• Ability to exercise sound judgment, discretion, confidentiality, and adapt to changing demands.
• Reliable team member with a positive and proactive attitude; able to follow through with challenges to resolution.
• Contributes to team building, employee motivation, and morale to ensure positive employee-employer relationships, such as organizing staff events, positive communication, etc.
• Self-starter and continuous learner with the capacity to work independently, along with flexibility and willingness to assist others.

EDUCATION, AND TRAINING

• College or university degree in Business Administration or Human Resources
• Minimum two (2) years of HR experience.
• Experience working with an HRIS platform.
• Administration experience in a non-profit, unionized environment is preferred.
• Should be able to work from our North Vancouver office Monday - Friday

OTHER REQUIREMENTS (pre-hire)

• Criminal Record Check (Vulnerable Sector)
• Medical Approval
• Tuberculosis Screening
• Reliable vehicle and valid Class 5 BC Driver's License desired but not mandatory.
• Satisfactory Reference Checks
• Successful completion of IDS orientation
• Other requirements as detailed in IDS Policies and Procedures

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Work Location: In person

Job Description

Engineers and Geoscientists British Columbia is currently searching for a Human Resources Assistant  to join our team in Burnaby!

The Human Resources Assistant reports to the Associate Director, Human Resources and is responsible for tracking, monitoring, and administering Human Resources (HR) activities, supporting the development, organization and coordination of Appreciation, Connection, and Engagement (ACE) program events, and providing general HR administrative support to the HR team.

The role provides administrative support to the HR teams core day-to-day functions and works closely with staff within the HR team to support multiple HR activities and programs as needed. This role will also provide vacation and sick day coverage for Reception and may provide coverage at other times when necessary.

The successful candidate will play an important part in supporting our many employees working to protect the public interest. Our organization - one of BC's Top Employers – offers a competitive salary, comprehensive and generous benefits, an inclusive culture, and a hybrid work environment. Full details on our compensation and benefits value offering can be found below.  

WHAT YOU WILL BE DOING

• Provides general HR administrative support to the Human Resources team, including supporting the Manager, Human Resources with administration for HR activities, as needed.
• Undertakes data entry, active tracking and monitoring, and standardized reporting for HR activities.
• Assists with, organizes, coordinates, and delivers ACE program events for employees, including small, medium and large catered events and other team-building and engagement initiatives. Plans team-building events and other staff social events as needed.
• Updates and maintains organizational charts and related Intranet resources. Maintains and updates the job description library and coordinates with the HR Generalist to confirm when new and updated job descriptions exist.
• Supports the HR Generalist by assisting with the planning, coordination, and delivery of the organization’s orientation and onboarding programs. Schedules and coordinates regular check-in meetings and surveys sent to new employees. Circulates and reports on Recruitment Survey sent to the managers of new employees.
• Supports the HR team by assisting with planning, organizing, coordinating (including vendor coordination as needed), and delivering annual HR activities such as the Performance Review cycle, Budget/Department planning, Flu Clinics, Staff Appreciation events, and others as requested.
• Provides vacation, flex day, and sick day coverage and some lunch coverage for the Administrative Assistant, Facilities to ensure front desk coverage as needed. Will be required to work in-office on days when providing this coverage and on regularly scheduled in-office days.
• Tracks and prepares HR-related expense invoices for appropriate approval, as needed. Gathers receipts and prepares month-end visa transactions reporting for HR management.
• Provides general administrative support for the organization’s Joint Health and Safety Committee (JHSC) including scheduling meetings, and taking meeting minutes and attendance.
• Other duties as assigned by direct leader and, as appropriate, members of the departmental leadership team.

The successful applicant will possess the following:

• Diploma in human resources and/or administrative services is preferred.
• 2-5 years of related experience in an administrative support position.
• 1-2 years of experience supporting a Human Resources department.
• Experience in event planning, coordination, and facilitation. 
• Experience using Office 365 including Teams, Outlook, Word, and Excel.
• Customer service experience.
• Demonstrated experience in roles requiring critical thinking.
• Strong attention to detail and accuracy; ability to stay organized while multitasking.
• Excellent communication skills, both written and verbal.
• Successful track record of handling confidential information.

WHAT'S IN IT FOR YOU 

Each member of our team contributes to public safety in BC and helps us deliver on our vision of "modern regulation for a resilient world." We serve the public as an inclusive, progressive, and future-focused regulator. Our Strategic Plan also places priority on our role to advance climate action, foster equity, diversity and inclusion, and move towards reconciliation with Indigenous peoples.  At Engineers and Geoscientists BC, we are committed to demonstrating our values of collaboration, excellence, integrity, and innovation.  

This role offers a competitive compensation and benefits program including a salary within our hiring range of $54,500 to $61,000. Placement within the hiring range will be based on candidate experience relative to the requirements of the role. Additional details on our generous benefit offerings are found below. 

WHO WE ARE 

Engineers and Geoscientists BC is proud to be recognized as one of BC's Top Employers. 

Engineers and Geoscientists British Columbia is the business name of the Association of Professional Engineers and Geoscientists of the Province of British Columbia. We regulate and govern these professions under the authority of the Professional Governance Act. 

We are charged with protecting the public interest by setting and maintaining high academic, experience, and professional practice standards for over 40,000 registrants. Individuals licensed by Engineers and Geoscientists BC are the only persons permitted by law to undertake and assume responsibility for engineering and geoscience projects in BC. 

We are a not-for-profit organization governed by a board of elected registrants, licensees, and government appointees. The board is accountable to the public through the Ministry of Post-Secondary Education and Future Skills under the Office of the Superintendent of Professional Governance, for both the governance and management of the organization. 

To learn more about our work please visit us at  
 

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Job Description

Targeted Talent is a boutique recruitment and HR consulting firm located in Vancouver, BC. We support businesses with their needs throughout their development. We are looking for an experienced Human Resources Manager to join our team.

Job Duties:

• Provide consulting services for employers, understand their human resources needs and design solutions
• Advise employers on recruitment, workforce planning, compensation and promotion structures development, labour relations, training and performance management and other aspects of human resources
• Conduct recruitment activities on behalf of employers, including developing job descriptions, posting advertisements, identifying appropriate candidates, drafting job offers and explaining and negotiating agreement terms, etc.
• Grow employers’ talent pipelines, collect data on recruitment pipeline and maintain candidate database for future reference
• Conduct research employment standards, OHS or other relevant legislation and policies to make informed decisions
• Develop and maintain comprehensive knowledge of organizational policies, practices, and regulations regarding employment standards, recruitment, compensation, pay and benefits

Qualifications:

• A college diploma in human resources management or a related field such as business administration
• A minimum of three years of experience in human resources related field
• Experience with the various recruitment methods
• Strong communication and interpersonal skills
• Organized and detail-oriented
• Proficient in Microsoft Office Suite

If this position fits your career progression, please send a resume to We are looking forward to speaking with you.

Job Description

Project:

Pacific Energy Corporation (Canada) Limited (“PECCL”) is an independent energy resources development company focused on meeting the increasing energy needs of the North American markets and emerging Asian economies. Pacific Canbriam Energy Limited and Woodfibre entities are subsidiaries of PECCL.

Pacific Canbriam Energy Limited (“PCE”) is a leading exploration and production company focused on finding and developing over-pressured, liquid rich natural gas resources in the Western Canadian Sedimentary Basin with 2024 annual revenue of $604.6 Million.

Woodfibre (“WLNG”) is building a liquefied natural gas (LNG) processing and export facility southwest of Squamish, British Columbia to produce approximately 2.1 million metric tonnes per annum of LNG with associated storage capacity of 250,000 m3, and export infrastructure. WLNG will source its natural gas from PCE.

Position:

The HR Analyst is an integral part of our dynamic Human Resources team in North America. In this role you will support the HR Business Partners in workforce planning, talent management, recruitment, onboarding & offboarding, employee engagement, HR policy & harmonization and other initiatives in support of our Canadian Energy businesses. The successful candidate will report directly to the Vice President, HR.

Key Responsibilities

The successful applicant will:

• Maintain human resource information system records (employee records) and compiles reports from the database. This would involve personnel records maintenance (job history, retirement and insurance documentation, leave accrual records and details of illness, absences, transfers, and salary progression, etc.)
• Assist in the development, implementation of company policies, processes, and procedures in compliance with local legislations. Participate in policy discussions and make recommendations regarding policy changes.
• Maintain system to document changes to company policy manuals and handbooks.
• Maintain, analyze, manage and improve Human Resource measurements pertaining to all employees and supervisors working within their area of responsibility. Measurements would include turnover, hiring, attendance, salary, training, and safety. Analyze and take action to continuously improve metrics.
• Prepare statistical reporting to internal management and external agencies.
• Participate in various employee feedback meetings and recommend changes that improve the working environment and overall employee relations.
• Participate in salary surveys and lead compensation and benefits analysis.
• Assist in preparing budgets and forecasts and prepare performance review documents.
• Recommend, plan, and/or implement employee training and skill development activities.
• Research, analyze and develop proposals for HR initiatives.
• Assist in Talent Management including the full life cycle of an employee’s onboarding & offboarding.
• Other duties as required.

Requirements

Required Experience:

• To be successful in this role, it is recommended that you should have the following skills and qualifications:
• A degree in HR or Business Management. CPHR designation is highly preferred.
• At least 3 to 5 years of work experience in a similar role.
• Proven analytical skills.
• Expert proficiency in Excel (e.g. VLOOKUP’s, pivot tables, knowledge of macros would be an advantage.)
• Experience with HRIS systems, such as Workday is preferred.
• Strong attention to detail.
• Good time management and ability to handle variety of tasks.

Additional Requirements:

• Accepts responsibility and demonstrates a commitment to the delivery of tasks and targets.
• Ability to work well under pressure, handle multiple tasks, and change priorities within tight time frames.
• Demonstrates and seeks accountability within the team.
• Ability to work collaboratively within a team environment.
• Ability to adapt and learn new processes quickly.
• Expertise with a variety of computer programs including MS Office.
• Motivated and willing to take ownership of tasks.
• Energetic in pursuit of continuous improvement processes.
• Shares knowledge readily and encourages personal development.
• Must be legally entitled to work in Canada.

Application Guidelines

Only qualified candidates legally entitled to work in Canada will be contacted.

Woodfibre Management Ltd. is an equal opportunity employer.

Thank you in advance for your interest!

Benefits

Salary range: CAD 75,000 - 90,000 /yr

Job Description

Great Place to Work® Certified

2024 Top 50 Best Workplaces in Canada™

Human Resources Specialist

Reports to: Human Resources Manager

Location: Vancouver, BC

We are looking for a proactive and detail-oriented Human Resources Specialist to join our growing team. This role will play a vital part in supporting our employees, franchisees, and leaders while ensuring that our HR processes are effective, consistent, and continuously improving.

Responsibilities include:

• Manage end-to-end recruitment for corporate roles, including postings, candidate sourcing, interview coordination, and reference checks
• Support franchisees with recruitment best practices and ATS (Workable) training
• Prepare onboarding materials and facilitate new hire orientations
• Administer employee benefit enrolments, updates, and billing
• Support annual salary review processes, bonus processing, and compensation statements
• Act as the liaison between employees and benefits providers
• Maintain accurate employee records and process payroll documentation in collaboration with Finance
• Prepare employee correspondence such as letters of offer, employment verification, and changes to terms
• Manage HR documentation, data integrity, and reporting through SharePoint and PayWorks
• Provide guidance and coaching to managers on HR policies and employee issues
• Support workplace investigations and recommend actions to resolve employee concerns
• Conduct exit interviews and provide insights on trends and improvements
• Coordinate performance management processes, including mid-year and year-end reviews
• Support 360 feedback surveys and achievement/development planning
• Contribute to HR continuous improvement projects, policy development, and culture initiatives
• Performing other assigned duties and supporting projects as required

Requirements

What You Bring to the Table

• Degree or Diploma in Human Resources, Business, or a related field
• 2+ years of HR experience, ideally within retail, food service, or a franchise environment
• Strong knowledge of HR administration, payroll coordination, and recruitment
• Excellent communication skills, both written and verbal
• High computer literacy: MS Office (Word, Excel, PowerPoint, Outlook, SharePoint); experience with HRIS/ATS tools (e.g., PayWorks, Workable) an asset
• Strong organizational and project management skills with attention to detail
• Ability to work independently and collaboratively in a fast-paced environment
• Demonstrated initiative, critical thinking, and problem-solving skills
• High level of professionalism with a strong commitment to confidentiality

Benefits

What’s in it for You

Not only do we have fresh COBS Bread product delivered daily to our Vancouver Support Office, we offer some pretty sweet perks too!

• Competitive salary and vacation plan
• A great Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending Account
• Paid sick and personal leave days
• Paid day for community service/volunteer time
• An open, ‘continuous-learning’ environment where professional development and career progression is encouraged
• Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
• High level of autonomy and responsibility
• Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats!

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.

We are an equal opportunity employer and value diversity at our company.

About COBS Bread
With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and foodbanks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service. COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

#INDCOB6

Job Description

Description

Director, Human Resources, British Columbia  

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories. 

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.   

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. 

Experience exceptional service with a fulfilling career in property management with FirstService Residential.  

Why choose Us  

We have a comprehensive benefits program including an RRSP and Tax Free Savings Plans! Most importantly, we are committed to empowering, developing and supporting all our associates.  

The leader of Human Resources is the senior-most executive level human resource role, and is responsible for all aspects of the function, including the design, implementation, and execution of the company’s human resources strategy to support the company’s goals. This position spans a broad range of responsibilities in many areas, including: cross-functional team leadership and counsel to the senior executive team, organizational development, leadership development, training, full-service recruitment, associate relations, performance management, payroll, benefits, engagement, and organizational leadership on an executive level.

HR Leadership:  An active business partner who will consistently demonstrate an understanding that their duties are twofold: to both manage the HR function and to serve as the partner on the effect of all business decisions on the organization’s human resource needs. The HR leader also provides governance and manager coaching support to the Office Manager.

Change Management and Integration:  It is critical that the HR leader assist senior management in aligning the challenges and opportunities of the growing organization and in communicating a common vision and culture to all associates. This individual must be able to react nimbly to rapidly changing company and market needs and help educate the leadership team on change management and leadership principles.

Innovation and Entrepreneurialism:   The HR leader must craft and execute a strategic plan for creating an enhanced human resources function in the context of FirstService Residential’s overall business strategy.

Essential Functions  

Recruiting and retention of a high performing culture

• Identify, evaluate, and attract great talent for various roles across the company.
• Encourage robust on-boarding plans to effectively integrate new associates.
• Analyze causes of turnover and suggest approaches to drive improvements in associate retention.

Performance Management and Associate Relations

• Implement an effective performance management system with mechanisms for developing associates’ potential and rewarding competencies FirstService Residential needs to succeed.
• Ensure associates see the connection between their work and the company’s strategic objectives.
• Team with supervisors to coach associates to maximize performance and to implement performance improvement plans with non-performing associates.
• Act as a senior advisor to managers on employment issues, promotions, performance issues and terminations.
• Responsible for ethics hotline communication, incident investigations and labour risk management.

Organizational Development

• Lead, implement and enhance FirstService Residential’s culture of learning.
• Implement effective learning programs for associates to develop operational and leadership skill sets. Includes: New associate orientation, training in community management, and leadership training.
• Manage Leadership Development programs to help recognize and cultivate leaders at FirstService Residential.
• Periodically evaluate effectiveness of learning programs. 

Company Culture

• Produce key company-wide communications to convey, enhance and modify company culture to support company goals and drive associate satisfaction. 
• Support a process of organizational development that plans, communicates and cascades the results of strategic planning throughout the organization.
• Recommend organizational structure and staffing levels to accomplish company goals and objectives.
• Administer the associate engagement survey and action planning process to understand workforce needs at all levels and support the implementation of the necessary training initiatives as indicated by the results.
• Work as a leader and liaison on Regional and National initiatives to enhance the company culture and specifically the experience of the associates.

Payroll, Benefits and Compensation

• Oversees accurate, timely payroll processing for all payroll cycles.
• Suggest approaches for providing competitive compensation and benefits.
• Partner with Regional and National Partners on market perks and initiatives.
• Ensure pay equity through a compensation framework and related processes for maintaining and evaluating compensation rates.

Human Resources Information Systems (HRIS) and Metrics

• Manage the development, maintenance and data integrity of human resources and training information, including recruiting, benefits, and other key data.
• Effectively leverage technology to streamline and enhance HR and Training operations.
• Provide timely and accurate reporting to stakeholders to guide decision-making.

Acquisitions/Takeover Business

• Manage the human capital aspects of acquisitions and takeover business including: culture, change management, benefits, compensation, incentives, performance, organizational structure, communication, redundancies, policies, and others.

Compliance with regulatory and legal matters

• Lead company compliance with labor law and reporting requirements
• Direct preparation of information or investigations required for compliance. 
• Serve as contact with employment attorney and outside government agencies.
• Identifies legal and compliance issues related to HR and manages the company’s risk and exposure.

Human Resources business plans & operations

• Manage the budget and other financial measures of the Human Resources Department.
• Evaluation of the human resource division structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth.

Other duties, as assigned

SUPERVISORY RESPONSIBILITIES  

• A strong desire and ability to coach, mentor and develop at all levels.

QUALIFICATIONS and COMPETENCIES  

• An experienced leader and human resource executive.
• Related industry experience an asset.
• An energetic, forward-thinking and creative individual with high ethical standards.
• A strategic planner with sound technical skills, analytical ability, good judgment and strong operational focus.
• A well-organized and self-directed individual who is a proven team player.
• An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.
• A good educator who is trustworthy and willing to share information and serve as a mentor.
• An excellent facilitator who is experienced in resolving conflicts between different parties.
• A decisive individual who possesses a strategic focus as well as an operational, implementation and detail oriented perspective.
• Diverse experiences in managing a range of administrative areas of responsibility.

 EDUCATION and/or EXPERIENCE:

• Bachelors’ degree required, (MBA is a plus) in Human Resources or a related field.
• 7+ years of progressive leadership experience in Human Resources positions, with 3-5 at a senior level.
• Specialized and current training in employment law, compensation, training, organizational planning, organizational development, employee relations, and workers safety preferred.
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement preferred.

LANGUAGE SKILLS  

• Proficient in English

ANALYTICAL SKILLS  

• Excellent analytical, quantitative and qualitative reasoning skills.

CERTIFICATES, LICENSES, REGISTRATIONS  

• Specialized Human Resources certifications such as CHRM or HRP preferred

PHYSICAL DEMANDS   

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to drive to different Company locations.
• Some overnight travel required.

WORK ENVIRONMENT   

The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Consistent and regular attendance required.
• May require some driving, must have a valid drivers license.

Disclaimer  

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. 

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. 

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process. 

INDHON