10 Performance Improvement jobs in Canada

Job Description

Description

About Alvarez & Marsal  

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M. 

A&M’s Performance Canada, with offices in Toronto and Montreal, partners with corporate and private equity clients to drive sustainable improvements in operational performance and maximize value from transactions. Our professionals are aligned by service line, enabling deep functional expertise and tailored solutions that address each client’s unique business challenges. Our core service offerings include:

• Performance Improvement
• Operational Due Diligence
• Merger Integration & Carve-outs

Performance Canada is a growing service line with ambitious targets over the next 2–4 years. We offer outstanding opportunities for career progression and leadership development. Our leadership team is committed to supporting your professional journey through structured development programs, comprehensive training, and opportunities for international business exposure.

A&M Performance Canada – Performance Improvement

Join the Performance Improvement team at A&M Performance Canada and develop a broad, high-impact set of operational skills. You'll gain early exposure to high-profile clients and work alongside leading professionals in the field. From strategic design to hands-on implementation, you'll contribute to large, complex engagements primarily across North America, with opportunities to support global projects.

A&M’s Performance Improvement services take a holistic, cross-functional approach that rapidly identifies high-impact opportunities, improving financial performance and enhancing processes across all functions. Our work includes top-line growth strategy, operational streamlining, organizational optimization, and cost reduction, all supported by advanced technology, digital solutions, and artificial intelligence tools.

As you help corporate clients and private equity portfolio companies navigate transformation and achieve superior performance, you will gain valuable insight into how businesses evolve and succeed. You will also broaden your experience across industries and enjoy extensive opportunities to grow your career as part of a dynamic and fast-paced team.

Sr. Director, Performance Improvement – Key Responsibilities:

• Translate complex data into actionable insights that uncover performance gaps and improvement opportunities.
• Identify and quantify cost transformation initiatives by optimizing organizational structures, staffing models, and operational processes.
• Develop and deliver strategic recommendations that align with business objectives and drive sustainable results.
• Contribute to the creation of implementation roadmaps, operating models, and business cases.
• Partner with clients to prioritize initiatives and lead end-to-end implementation of performance improvement programs.
• Conduct site visits, management interviews, and document reviews to validate operational assumptions and evaluate organizational capabilities.
• Perform industry research and benchmarking and gather financial and operational KPIs to incorporate external insights and challenge internal performance assumptions.
• Leverage deep experience in areas such as margin management, pricing strategy, product rationalization, sales and operations planning, sourcing and global supply chain optimization, organizational effectiveness, non-labor cost efficiency, process improvement, SG&A cost reduction, and working capital management.
• Manage multiple clients and coordinate with cross-functional teams.
• Provide hands-on leadership and guidance to delivery teams, ensuring high-quality execution and client satisfaction.
• Drive business development efforts, including proposal development and client pitches.
• Engage in talent development through coaching, staffing input, and mentorship.
• Participate in recruitment and retention initiatives.

Sr. Director, Performance Improvement – Qualifications:

• 15+ years of professional experience in industry and/or consulting, with a strong focus on cost optimization, operational restructuring, turnarounds, or operational improvement.
• Deep expertise in at least one functional area, such as:
  • Pricing, margin, and mix optimization
  • Salesforce effectiveness
  • Marketing efficiency
  • Operations management and productivity
  • Supply chain and procurement
  • SG&A cost reduction
  • Organization optimization
  • Finance and accounting operations
  • Leadership engagement and stakeholder alignment
• Industry depth in sectors such as manufacturing, business services, consumer products, retail, quick-service restaurants, talent services, or environmental services is a strong plus.
• Experience working with private equity firms or portfolio companies is highly valued.
• Background in both professional services and corporate roles is a plus.
• Bachelor’s or Master’s degree in engineering, business, finance, or a related field; MBA preferred.
• High proficiency in Excel and PowerPoint; strong analytical and presentation skills.
• Excellent interpersonal, communication, and stakeholder management abilities.
• Strong project management skills with the ability to lead cross-functional teams.
• Comfortable working both independently and collaboratively in fast-paced environments.
• Flexibility to travel at least 50% of time, primarily across Canada and the U.S., with potential for global assignments.

Your journey at A&M  

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.  

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.  

A&M is committed to providing an accessible recruitment process that meets our obligations under the Ontario Human Rights Code , the Accessibility for Ontarians with Disabilities Act, 2005  and any other applicable legislation. We strive to maintain a strong and dynamic workforce that fosters respect and inclusivity for applicants of all abilities. Should you have any accessibility need(s) and/or require accommodation during the recruitment process, please notify Human Resources at   and we would be pleased to assist you. 

Job Description

Finance & Accounting, Process Improvement Specialist Position Overview:

Lambert Nemec Group, Winnipeg’s leader in Permanent Recruitment, has partnered with our client in the search for a Finance & Accounting, Process Improvement Specialist . This newly created leadership role is ideal for someone with a strong finance background and proven customer service expertise who thrives on solving problems, streamlining processes, and building relationships.

Reporting to senior finance leadership, the Manager will be responsible for creating and leading a service-focused function that supports internal stakeholders with Accounts Payable, Accounts Receivable, Payroll, and other finance-related inquiries. This role will focus on designing and implementing efficient workflows, resolve workflow issues, managing escalations, and ensuring every interaction is handled with professionalism and a customer-first mindset.

Responsibilities:

• Build and lead a finance service team that delivers consistent, high-quality support to internal stakeholders.
• Act as the main liaison between finance and other departments, ensuring issues are addressed quickly, accurately, and with excellent service.
• Identify recurring service or process challenges, determine root causes, and implement preventative solutions.
• Partner with technology teams to enhance ticketing and workflow systems for better efficiency and transparency.
• Create and maintain communication strategies that keep stakeholders informed of progress, timelines, and changes.
• Foster a culture of customer service excellence within the finance function.
• Lead change management initiatives to improve processes and stakeholder experience.
• Prepare and present regular reporting on service delivery performance, trends, and improvement initiatives.

Requirements:

• Professional accounting designation (Canadian CPA)
• Minimum of 5 years in finance or accounting operations leadership, with strong knowledge of AP, AR, and payroll processes.
• Proven background in customer service with the ability to manage and resolve complex issues.
• Experience implementing or managing service delivery or ticketing systems.
• Strong process improvement skills, with experience designing and rolling out new workflows.
• Exceptional communication, relationship management, and conflict resolution skills.
• Ability to balance technical finance knowledge with a service-oriented approach.
• Advanced Excel skills and strong analytical abilities.
• Desire to resolve complex problem

Rewards:

• Base salary: $85K – $100K (dependent on qualifications)
• Bonus plan
• Extended health benefit plan & matching RSP program

To Apply:
Please complete our confidential online registration at to be considered for this opportunity or send your resume (in Word format) directly to Kyne Hunt, VP of Recruitment and Advisory at , quoting Finance & Accounting, Process Improvement Specialist in the subject line.

To view other opportunities currently available, visit:
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We thank all applicants in advance. However, only those individuals who best meet our client’s specifications will be contacted. All other resumes will be kept on file for future consideration.

Driving Transformation while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
• Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.

What We’re Looking For

• Skills & Experience: A mix of experience in areas such as:
• Data Science, Analytics, Visualization & Artificial Intelligence
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields
• Key Qualities:
• Strong leadership abilities
• High self-initiative and ownership of projects
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

Driving Transformation while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
• Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.

What We’re Looking For

• Skills & Experience: A mix of experience in areas such as:
• Data Science, Analytics, Visualization & Artificial Intelligence
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields
• Key Qualities:
• Strong leadership abilities
• High self-initiative and ownership of projects
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

Driving Transformation while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
• Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.

What We’re Looking For

• Skills & Experience: A mix of experience in areas such as:
• Data Science, Analytics, Visualization & Artificial Intelligence
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields
• Key Qualities:
• Strong leadership abilities
• High self-initiative and ownership of projects
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

Driving Transformation while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
• Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.

What We’re Looking For

• Skills & Experience: A mix of experience in areas such as:
• Data Science, Analytics, Visualization & Artificial Intelligence
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields
• Key Qualities:
• Strong leadership abilities
• High self-initiative and ownership of projects
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit .

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

Job Description

Tiger Analytics is looking for an experienced AI Solution Engineer with Lean Six Sigma Black Belt certification to join our team. As a leading advanced analytics consulting firm, we help Fortune 500 companies generate valuable insights from their data. With our deep expertise in Data Science, Machine Learning, and AI, we deliver innovative solutions to complex business problems. As a AI Solution Engineer at Tiger Analytics, you will have the opportunity to work on cutting-edge projects, collaborate with cross-functional teams, and drive business value through advanced analytics. The ideal candidate will possess deep knowledge of process improvement methodologies, exceptional analytical skills, and the ability to collaborate across cross-functional teams.

Key Responsibilities

• Analyze organizational processes and systems using task mining and process mining tools
• Develop and implement data-driven process improvement recommendations
• Collaborate with cross-functional teams to design and implement optimized workflows
• Identify automation and AI-driven opportunities to streamline operations
• Lead workshops and discovery sessions with stakeholders
• Create detailed documentation of current and future-state processes
• Support change management and ensure sustainability of improvements
• Deliver measurable outcomes in efficiency, cost savings, and performance

Requirements

• Bachelor's degree in Industrial Engineering or a related field
• Lean Six Sigma Black Belt certification (mandatory)
• 5+ years of experience in process improvement or industrial engineering roles
• Experience with process mining tools (e.g., Celonis, UiPath Process Mining, Minit)
• Strong analytical, problem-solving, and facilitation skills
• Familiarity with task automation or AI/ML-driven solution design is a plus
• Excellent written and verbal communication skills.

Benefits

This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.

Job Description

Salary:

Who is Cameray?

Cameray Child and Family Services is a COA accredited community service organization that has operated for more than 50 years. We are proud to offer a wide range of services to children, youth, and families in Burnaby and New Westminster including Counselling, Early Years and Parent Support Programs, Victims Services, and Sexual Assault Services. We also provide a school-based program in the Burnaby School District, intended to support children successfully transition from elementary to high school.

Cameray Child and Family Services is seeking a Part Time (18 hours/week) Project Coordinator to join our Operations team, located in Burnaby, BC. The anticipated start date is as soon as possible. This position is exempt from Health Services Association of BC (HSABC) membership.Performance Quality Improvement (PQI) plays a critical role in supporting the continuous improvement of our programs and services, operations, and ultimately the impact we make in community. This newly created position is responsible for coordinating our Performance and Quality Improvement initiatives, including the development and implementation of data management processes, tracking key performance indicators, and compiling comprehensive reports for stakeholders. The ideal candidate is organized, analytical, and passionate about using data to enhance service delivery in a nonprofit, community-focused environment.

Though this role is hybrid, we are requesting the Employee to work in-office on Monday's.

Key Responsibilities:

Performance Quality Improvement (PQI):

• Oversee and coordinate the organizations Performance and Quality Improvement program

• Develop, implement, and refine data management and tracking systems to support organizational learning and accountability

• Prepare, write, and maintain the PQI Annual Plan, outlining goals, activities, and benchmarks for improvement

• Produce high-quality semi-annual PQI Reports, summarizing progress, trends, and outcomes to inform leadership and stakeholders

• Facilitate monthly PQI meetings and collaborate with program teams to review data and identify areas for improvement

• Ensure data integrity and consistency across departments by providing support and training on data collection and reporting processes

• Monitor and support compliance with regulatory, funder, and internal performance requirements

• Support cross-functional projects related to program evaluation, outcome measurement and long-term planning

• Oversee policy development and revision procedures. Oversee the maintenance and updates of the organizations Policies and Procedures manual, preparing revisions for Board approval and subsequent communication to staff and stakeholders.

• Maintains Accreditation records and provides administrative support to the organizations re-accreditation process.

Qualifications & skills:

• Bachelors degree in non-profit management, public administration, or human services field preferred

• 3+ years of experience in project coordination, performance improvement, program evaluation, or data management-preferably in a nonprofit or community-based setting

• Excellent understanding of the purpose and process of accreditation. Previous experience leading or being involved in re- accreditation processes is an asset

• Familiar with Risk Management systems, terminology, and processes

• Strong project coordination skills and demonstrated ability to manage in a multi-project environment; PMP and/or equivalent experience is an asset.

• Proficiency with Microsoft Office applications

• Detail oriented with excellent organizational skills, including the capacity to coordinate multiple projects and initiatives, and prioritize effectively to work within deadlines and meet deliverables.

• Strong interpersonal and communication skills with the ability to collaborate across teams

• 3+years experience working in the non-profit sector
• Commitment to equity and inclusion

Compensation
Cameray Child & Family Services offers a competitive compensation package aligned with our internal wage grid and based on relevant experience and qualifications. The salary range for this position is $34.60-39.56/hour, effective as of July 2025. Compensation is reviewed annually and may be adjusted based on performance, funding, and organizational priorities.