186 Pet Care Services jobs in Canada
Support Services
Posted today
Job Viewed
Job Description
Scope of Duties and Responsibilities of a Support Specialist
A Support Specialist plays a critical role in ensuring that organizational operations run efficiently by providing assistance across various departments. The scope of this role may vary depending on the industry, but it generally involves offering administrative, technical, or customer-focused support to enhance productivity and service delivery.
Key responsibilities include responding to internal and external inquiries, resolving issues promptly, and escalating complex problems to the appropriate departments when necessary. Support Specialists often manage documentation, update records, and maintain organized filing systems, both digital and physical. They may also assist with scheduling, coordinating meetings, preparing reports, and ensuring effective communication between staff and clients.
In many organizations, Support Specialists are also tasked with onboarding new employees, guiding them through procedures, and providing ongoing assistance. Technical support roles may involve troubleshooting system or software issues, maintaining databases, and ensuring compliance with IT and company policies.
The position requires strong communication skills, problem-solving abilities, and proficiency in relevant tools or software. Ultimately, Support Specialists act as a bridge between teams and stakeholders, contributing to a seamless workflow and improving overall organizational efficiency.
Company Details
Administrative And Support Services
Posted 13 days ago
Job Viewed
Job Description
A Chat Support Representative is responsible for providing real-time assistance to customers through online chat platforms. This role focuses on addressing inquiries, resolving issues, and delivering accurate information in a professional and timely manner. The representative ensures a positive customer experience by maintaining clear communication, empathy, and efficiency while adhering to company guidelines and service standards.
Key Responsibilities:
• Respond promptly to customer inquiries via live chat, messaging apps, or other digital channels.
• Provide accurate product, service, or policy information to customers.
• Troubleshoot and resolve customer issues or escalate them to the appropriate department when necessary.
• Guide customers through processes, transactions, or technical steps.
• Maintain a friendly, professional, and helpful tone in all written communication.
• Document customer interactions and update CRM or ticketing systems accordingly.
• Follow established scripts, guidelines, and service protocols.
• Work closely with other support teams to ensure timely resolution of customer concerns.
• Identify recurring issues and suggest improvements to products or processes.
• Meet or exceed response time, resolution time, and customer satisfaction targets.
Company Details
Support Services Admin
Posted today
Job Viewed
Job Description
Job Description
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.
Rentokil-Terminix is currently seeking an experienced scheduler to be a part of our fast-paced team. This a n onsite position based out of our Charlottetown, PEI office.
The Scheduler/Support Services Admin will be responsible for the managing our technicians’ routes within assigned territories. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:
· Route the daily, weekly and monthly technician schedules to maximize customer service.
· Utilize route optimization software including but not limited to, creating capacity, decreasing technician travel time and increasing service efficiencies.
· Review and adjust routes daily as needed in response to customer requests and colleague availability.
· Move service orders or remove work orders as needed in accordance with customer requests.
· Communicate one on one with technicians to adjust assignments, add/remove locations, or reassign technicians to additional routes to assist peers and/or customers.
· Respond to immediate issues within the course of a work shift and create plans for future adjustments as needed.
· Accept and respond to calls from Customer Service colleagues with customer requests and feedback.
· Track individual technician productivity and monitor execution to share with Operations Managers, District Managers and Regional Director for appropriate management of colleagues.
· Routinely communicate with Operations Managers, Branch Managers and Regional Manager to share information and any technician concerns to support informed management decision making.
· Interact with customers as necessary to ensure a world class service experience.
· Work solidly as a team with various departments
· Possess excellent, effective, business professional, communication skills.
· Capable of following written and verbal directions
· Work autonomously with daily tasks, to set priorities with little supervision
· Support team initiatives as defined by manager
· Be highly organized with strong attention to details.
· Possess problem-solving skills.
Requirements
· High school diploma or GED – required
· Post-secondary education in a related area of study - preferred
· 2-4 years of professional collection experience - preferred
· Demonstrated proficiency with Microsoft Word, Excel and Power-Point
· Have knowledge of Google Suite, especially Google Drive and associated programs
frequently used at Rentokil-Terminix North America
Benefits
Why Choose Rentokil-Terminix?
- You are paid during your training!
- Great benefits - Medical, Dental, and Vision
- Employer-matched RRSP program up to 3.5% of your base salary per year
- Paid sick and vacation days
- Short and long-term disability
- Life Insurance
- Ability to make commission bonus’s (after 3-month probation)!
- Competitive compensation
Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process .
Administrative - Administrative And Support Services Administrative - Assistant
Posted 12 days ago
Job Viewed
Job Description
A Chat Administrative And Support Representative is responsible for providing real-time assistance to customers through online chat platforms. This role focuses on addressing inquiries, resolving issues, and delivering accurate information in a professional and timely manner. The representative ensures a positive customer experience by maintaining clear communication, empathy, and efficiency while adhering to company guidelines and service standards.
Key Responsibilities:
• Respond promptly to customer inquiries via live chat, messaging apps, or other digital channels.
• Provide accurate product, service, or policy information to customers.
• Troubleshoot and resolve customer issues or escalate them to the appropriate department when necessary.
• Guide customers through processes, transactions, or technical steps.
• Maintain a friendly, professional, and helpful tone in all written communication.
• Document customer interactions and update CRM or ticketing systems accordingly.
• Follow established scripts, guidelines, and service protocols.
• Work closely with other support teams to ensure timely resolution of customer concerns.
• Identify recurring issues and suggest improvements to products or processes.
• Meet or exceed response time, resolution time, and customer satisfaction targets.
Company Details
Support Services Supervisor - Part time
Posted 5 days ago
Job Viewed
Job Description
Employment Status: Part-Time
Starting Hourly Rate: $ 24.00 Per Hour
Address: 75 Charles St Brockville ON K6V 1S8
New Hire Schedule: TBD
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
# **Job Summary**
Now, if you were to come on board as one of our **Support Services Supervisor**, we’d ask you to do the following for us:
- Supervise the staff and day to day operations to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, Laundry and Maintenance services
- Assist in reporting including payroll, period summaries and sales reports in a timely and accurate manner
- Maintain inventory
- Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families
- Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks
Think you have what it takes to be our **Support Services Supervisor**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Eligible to obtain membership in the Canadian Society of Nutrition Management (CSNM)
- Minimum two years previous experience or equivalent supervisory role in a long term healthcare setting
- Excellent leadership ability and customer service skills
- Excellent verbal and written communication skills
- Proficient with MS Office applications including Word, Excel and Power Point
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.
Senior Manager Patient Support Services
Posted 5 days ago
Job Viewed
Job Description
Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:
- Develop and execute Compass One Enviornmental Service Management program
- Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
- Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
- Ensure all Compass One staff is appropriately trained in and follow infection control programs.
- Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
- Attend client meetings as applicable to the areas in housekeeping and laundry.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
- Active participation in the Health and Safety Committee for the facility.
- Interact with suppliers and vendors as it relates to housekeeping and laundry services.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
- Recommend equipment and supplies needed for housekeeping and laundry operations.
- Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
- Participate in the completion of the Balanced Scorecard for the unit.
- Meet and check-in with the client on a regular basis and attend meetings as requested.
- Take the lead and coordinate schedules for special environmental projects.
Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Post-secondary education an asset.
- Three years of management experience in healthcare, facilities, environmental services or related.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, specifically with Windows.
Senior Manager Patient Support Services
Posted 5 days ago
Job Viewed
Job Description
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
**Job Summary**
---
Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:
* Develop and execute Compass One Enviornmental Service Management program
* Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
* Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
* Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
* Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
* Ensure all Compass One staff is appropriately trained in and follow infection control programs.
* Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
* Attend client meetings as applicable to the areas in housekeeping and laundry.
* Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
* Active participation in the Health and Safety Committee for the facility.
* Interact with suppliers and vendors as it relates to housekeeping and laundry services.
* Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
* Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
* Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
* Recommend equipment and supplies needed for housekeeping and laundry operations.
* Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
* Participate in the completion of the Balanced Scorecard for the unit.
* Meet and check-in with the client on a regular basis and attend meetings as requested.
* Take the lead and coordinate schedules for special environmental projects.
Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
* Post-secondary education an asset.
* Three years of management experience in healthcare, facilities, environmental services or related.
* Excellent communication skills, both verbal and written.
* Proficient computer skills, specifically with Windows.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.
Be The First To Know
About the latest Pet care services Jobs in Canada !
Senior Manager Patient Support Services
Posted 5 days ago
Job Viewed
Job Description
Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:
- Develop and execute Compass One Enviornmental Service Management program
- Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
- Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
- Ensure all Compass One staff is appropriately trained in and follow infection control programs.
- Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
- Attend client meetings as applicable to the areas in housekeeping and laundry.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
- Active participation in the Health and Safety Committee for the facility.
- Interact with suppliers and vendors as it relates to housekeeping and laundry services.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
- Recommend equipment and supplies needed for housekeeping and laundry operations.
- Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
- Participate in the completion of the Balanced Scorecard for the unit.
- Meet and check-in with the client on a regular basis and attend meetings as requested.
- Take the lead and coordinate schedules for special environmental projects.
Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Post-secondary education an asset.
- Three years of management experience in healthcare, facilities, environmental services or related.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, specifically with Windows.
Support Services Supervisor – Full Time
Posted 5 days ago
Job Viewed
Job Description
Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit’s standards.
**Essential Duties and Responsibilities:**
- Maintain responsibility and accountability for Personnel Management Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreement.
- Coordinate and support all relevant activities of the housekeeping and linen department with a special emphasis on Infection Control and Occupational Health & Safety.
- Maintain responsibility and accountability for the Financial Management of the costs and expenses of the budget for the site.
- Develop and follows appropriate policies, procedures, job routines to meet the needs of the site.
- Conduct regular inventory of housekeeping supplies and order these, keeping costs in line with approved budgetary amounts.
- Ensure assigned staff have reported to work and clocked in properly; document late or absent employees.
- Document call offs, and replace for any shift and coordinate assigned staff breaks.
- Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift.
- Assign designated keys, radios and beepers to assigned staff. Maintain accurate record of such assignments and ensure security of keys.
- Check all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
- Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.
**Qualifications:**
Do you have what it takes to be one of our **Housekeeping** **Supervisors**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- At least two (2) years of Housekeeping Supervisory experience.
- Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions and Health & Safety.
- Previous experience working in a unionized environment is preferred.
- Understanding of budgeting processes and awareness of profit and loss concepts.
- Excellent problem-solving and analytical skills both one-on-one and in group situations.
- Ability to work under stressful conditions.
- Ability to communicate effectively in written format and oral presentations.
- Excellent administrative and organizational skills and an ability to prioritize
- Excellent computer skills.
Support Services Supervisor - Full Time
Posted 5 days ago
Job Viewed
Job Description
Employment Status: Full-Time
Starting Hourly Rate: $ 27.00 Per Hour
Address: 4001 Leslie St Toronto North York ON M2K 1E1
New Hire Schedule: As Required
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
**Job Summary**
---
Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards.
**Essential Duties and Responsibilities:**
* Maintain responsibility and accountability for Personnel Management Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreement.
* Coordinate and support all relevant activities of the housekeeping and linen department with a special emphasis on Infection Control and Occupational Health & Safety.
* Maintain responsibility and accountability for the Financial Management of the costs and expenses of the budget for the site.
* Develop and follows appropriate policies, procedures, job routines to meet the needs of the site.
* Conduct regular inventory of housekeeping supplies and order these, keeping costs in line with approved budgetary amounts.
* Ensure assigned staff have reported to work and clocked in properly; document late or absent employees.
* Document call offs, and replace for any shift and coordinate assigned staff breaks.
* Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift.
* Assign designated keys, radios and beepers to assigned staff. Maintain accurate record of such assignments and ensure security of keys.
* Check all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
* Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.
**Qualifications:**
Do you have what it takes to be one of our **Housekeeping** **Supervisors**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
* At least two (2) years of Housekeeping Supervisory experience.
* Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions and Health & Safety.
* Previous experience working in a unionized environment is preferred.
* Understanding of budgeting processes and awareness of profit and loss concepts.
* Excellent problem-solving and analytical skills both one-on-one and in group situations.
* Ability to work under stressful conditions.
* Ability to communicate effectively in written format and oral presentations.
* Excellent administrative and organizational skills and an ability to prioritize
* Excellent computer skills.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.