79 Portfolio jobs in Canada
Portfolio Manager
Posted 5 days ago
Job Viewed
Job Description
**The Opportunity**
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have a dynamic skillset in a Commercial Insurance or Financial Services environment, and are looking for a new challenge, we would love to hear from you.
Zurich Canada is currently looking for a Portfolio Manager to join our Alternative Risk Solutions team.
Reporting to the Head of Portfolio Management, you will: provide portfolio insights and market intelligence to the management and underwriting teams using a combination of dashboarding and analytics tools. You will have the opportunity to work in a cross functional team with broad exposure to senior leaders across the company.
This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.
This is a hybrid work opportunity, with 2-3 days in the office or in the external facing market.
**What you will do**
+ **Portfolio Reporting**
+ Lead technical business requirements and stakeholder management with IT to industrialize internal reporting and analytics.
+ Provide in depth review of Program, MGA, or portfolio book roll opportunities to understand exposures, limits, portfolio mix on new and renewal business.
+ Direct portfolio consultants as they develop dashboards and reporting tools; lead others with business and technical expertise.
+ Codify underwriting guidelines and create automated rulesets to ensure broker and MGA compliance (line limits, minimum deductibles, SIC, deviation authority) utilizing data platform.
+ Create presentations for senior stakeholders to share key portfolio insights, management action plans, and new and renewal business opportunities.
+ Develop dashboard tools to monitor portfolio KPIs like retention, portfolio mix, and rate adequacy.
+ **Financial Planning and Management**
+ Build and maintain financial forecasting tools to determine top and bottom-line projections.
+ Work with business stakeholders to drive accountability of results and to inform senior stakeholders on execution of plan targets.
+ **Rate Execution**
+ Provide business and market insights to the actuarial team to develop actuarial assumptions.
+ Work with actuaries, underwriters, and management to translate actuarial indications into rating strategies, rating segmentation, and rating tools.
+ Monitor portfolio rate adequacy and rate changes. Deliver segmented insights for execution of actuarial indications.
+ **Underwriting Strategies**
+ Provide performance analysis on Programs to broker partners, customers, and executive stakeholders as part of new, renewal, and half-year performance updates.
+ Work with underwriters and management to develop underwriting strategies and guidelines (e.g., deductibles, SIRs, referral triggers) that ensure sustainable profitability and operational efficiencies.
+ **Claims Insights**
+ Manage stakeholder relationships with claims analytics and complex claims adjusters to unlock claim insights. Expand claims analytics relationship to get better insights on impact of claims operational metrics on program and portfolio performance - e.g. time to close, severity/frequency trends, CAT insights
+ Monitor and review large losses for portfolio-level trends. Work alongside underwriting, claims, and risk services team to share large loss learnings with broader organization.
+ Monitor attritional loss trends to diagnose performance drivers (e.g., theft, water damage) and enable proactive action plans.
+ **Accumulation Management**
+ Monitor and proactively manage accumulation risk across the portfolio utilizing insights from Zurich's CAT management tools.
+ Maintain accumulation data integrity by resolving operational and underwriting data issues.
+ Provide accumulation insights into new and renewing programs that allow for better pricing segmentation and rating optimization.
+ Assist in developing submission materials and presentations for reinsurance treaties.
**Job Accountabilities - What you bring to the table**
**Required:**
- 7+ years of industry experience in insurance, financial services, and / or consulting.
- Strong financial acumen - be able to understand P&L statements and drivers of line items.
- Understanding of advanced insurance and reinsurance concepts.
- Ability to craft a strong narrative and storyline using charts, graphs, and visual tools.
- Self-organizing and structured thinker. Capable of following, adapting, and creating organizational frameworks.
**Preferred:**
- Advanced PowerPoint, Advanced Excel, data analysis, and data presentations skills.
- Programing and / or automation skills in SQL, Python, R, Databricks
- Able to work independently, navigate uncertainty, and own actions through their resolution.
- Ability to influence others and to manage sophisticated stakeholders and relationships.
- Capable of managing multiple competing priorities across short and medium-term project windows.
- Recognize emerging problems and proactively manage their solutions.
- Resourceful and able to solve problems collaboratively.
- Can work well under pressure.
**Our Culture**
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
- We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
- We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
- We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.
**Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.**
**About Us**
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility pleaseclick here ( .If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email **your request to have your job profile deleted from the system** by clickinghere ( ) . Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. Disability / Veterans
Portfolio Manager
Posted today
Job Viewed
Job Description
Job Description
Salary:
Ontario Portfolio Manager
Location: Mississauga, ON
Reports to: Vice President, Eastern Canada
About the Company
Charton Hobbs (CH) is a well established, highly reputable national wine, spirits, sales, and marketing agency selling such brands as Moet Hennessy, Luxardo, Perrin and many other premium brands. Our team is expanding, and we are looking for driven team players.
About the Role
We are seeking a dynamic Portfolio Manager to drive brand development and market growth for an extensive portfolio of wine and spirit brands. Based in Mississauga and reporting directly to the Vice President, you will be a key player in shaping brand strategies, managing supplier relationships, and executing promotional programs to elevate our presence in the Ontario market.
Key Responsibilities
- Strategic Planning: Develop and manage brand plans, forecasts, and budgets to support the growth of our portfolio.
- Marketing Execution: Create and present strategic marketing plans to drive product portfolio growth, including traditional and digital advertising, retail promotions, and on-trade brand experiences.
- Supplier Management: Collaborate with suppliers to analyze brand performance, and develop innovative promotional programs, ensuring all initiatives are tracked for effectiveness and budget compliance.
- Market Insight: Stay ahead of market trends and competitive landscapes to proactively adjust strategies and drive brand success.
- Cross-Functional Collaboration: Work closely with internal teams and customers to align regional plans with national brand strategies, including pricing, promotion, consumer communication, and more.
- B2B and B2C Strategy: Lead the development of robust B2B and B2C strategies for the wine and spirit portfolio to attract and engage new customers.
Qualifications
- Industry Experience: Proven track record in brand management within the beverage alcohol industry, with a strong passion for wine and spirits.
- Skills: Expertise in strategic marketing, communication, forecasting, and planning. Proficiency in digital marketing, social media, and both traditional and digital advertising.
- Analytical & Problem-Solving: Strong analytical skills with a hands-on, team-oriented approach.
- Education: Bachelors degree in a business-related field.
- Technical Proficiency: Advanced skills in Microsoft Office, particularly Excel and PowerPoint.
- Certifications: WSET Level 2 or 3 preferred.
- Experience: Minimum 3 years in a strategic sales or marketing role.
What We Offer
- Competitive salary with incentive bonus and benefits.
- Coverage of business-related expenses.
- An opportunity to make a significant impact within a leading wine and spirits portfolio.
How to Apply
If youre passionate about wine and spirits and have a track record of strategic marketing success, wed love to hear from you! Please send your resume and cover letter today.
The above information is representative of the work performed in this position, however it is not all-inclusive. The omission of a specific duty or responsibility does not exclude it from the position if the work is similar or related to the essential duties and responsibilities.
Charton Hobbs is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Portfolio Manager
Posted today
Job Viewed
Job Description
Job Description
Salary:
Portfolio Manager
REV Capital is looking for a Portfolio Manager to join our growing team! The Portfolio Manager will manage accounts receivable portfolios while ensuring compliance with company policies and procedures. Reporting to the Collections department, the Portfolio Manager will work with cross-functional teams to spot early warning signs of credit deterioration and minimize manageable losses.
About REV Capital:
Cashflow restrictions are a universal challenge for B2B business owners.At REV Capital, the leading North American provider of full-service factoring, we help our clients bridge that gap and grow sustainably.
How does invoice factoring work?
A business sells its unpaid invoices to a third-party company (known as a factor) at a discounted rate, receiving up to 98% of their invoice value immediately. The factor then handles collections and underwriting, so the business owner no longer needs to worry about net terms or chasing payments from their customers.
The result? Business owners can reinvest time and cashflow into their operations, helping them grow, stay competitive, and become industry leaders.
Want to learn more about the value of factoring? Heres a practical breakdown by Loren, our CEO.
Our team at REV is passionate about helping others. We embrace diversity and inclusivity, offering a flexible environment where professional and personal growth happens just like with the hundreds of clients we support daily.
Ready to make an impact?Lets explore the difference you can make on our team!
About You:
You are a problem solver who finds joy in the details and are results oriented. You remain cool, calm, and collected in a fast-paced environment. You understand the importance of teamwork and communication. You are eager to learn and grow into the best version of yourself!
Responsibilities:
- Manage allocated Accounts Receivable portfolio through efficient and effective collection practices and compliance with company policies and procedures.
- Establish and maintain a professional relationship with customers, debtors and all internal stakeholders.
- Ensure that customer notification and verifications are performed in-line with requirements.
- Use collection and verification queues and call backs in conjunction with aging profile and risk scores to determine calling priorities, with the goal to shorten the days of sale outstanding.
- Identify issues causing delays in payment and work to resolve those issues by partnering with various departments to establish and satisfy criteria required for timely payment.
- Assist with pre- and post-verification requests and ensure that customer verifications are performed in-line with company requirements and processes.
- Keep concise and up-to-date notes in system to reflect the account status; Ensures debtor information is complete and up to date in system.
- Review and create weekly dispute reports, negative reserves, and collection reports; Communicate any concerns noted or adverse performance trends to the assigned Client Relationship Manager in a timely manner.
- Establish and maintain excellent working rapport with internal and external customers.
- Adhere to organizational policies and procedures.
- Perform other duties as assigned.
Qualifications:
- Minimum of 2 year of experience in collections, demonstrating proficiency in collection practices and strategies
- High School Diploma/ GED Required
- Strong interpersonal and communication skills with the ability to establish and maintain professional relationships with customers and debtors, as well as effectively communicate with internal teams
- Ability to manage multiple priorities with competing deadlines in an organized manner
- Strong attention to detail and demonstrated problem-solving skills
- Ability to maintain a high level of effectiveness during times of change by adapting behavior and approaches to changing circumstances
What We Offer:
- Employer matching RRSP DPSP program
- Competitive compensation plan
- Growth and development opportunities
- Excellent extended medical, dental, and vision benefits plan that is 100% employer paid
Let your journey at REV Capital begin!
Portfolio Manager
Posted today
Job Viewed
Job Description
Job Description
About Worthland Consulting
Worthland Consulting Inc. is a premier recruitment agency based in Canada, specializing in connecting top-tier talent with groundbreaking opportunities in dynamic and fast-paced industries, including Web3 and digital assets. We help companies build exceptional teams by finding the right talent for specialized roles across investment management, trading, and emerging technologies.
About the Role:Our client, a leading investment management firm, is looking for a Portfolio Manager to oversee and execute investment strategies across multiple asset classes, including traditional markets and digital assets. The ideal candidate will have a strong foundation in portfolio construction, risk management, and options trading—whether in traditional finance, digital assets, or both.
This role requires a professional with experience in portfolio management, investment strategy, and trading. The successful candidate will be responsible for managing client portfolios, optimizing asset allocation, and ensuring risk-adjusted returns in a rapidly evolving market environment.
To be eligible for this role, you must meet all regulatory requirements to be registered as an Advising Representative (AR) or Associate Advising Representative (AAR) under Canadian securities laws.
Key Responsibilities Portfolio & Investment Management
- Provide clients with regular performance updates, portfolio insights, and market analysis to support informed decision-making.
- Manage and oversee client investment portfolios, ensuring all allocations align with their risk tolerance, return objectives, and regulatory requirements.
- Perform in-depth research on macroeconomic trends, market movements, and financial instruments to develop well-informed investment strategies.
- Execute buying, selling, and portfolio rebalancing decisions to optimize risk-adjusted returns across different asset classes.
- Continuously monitor portfolio performance, compare against benchmarks, and implement tactical adjustments as needed.
- Maintain strong relationships with internal teams, external partners, and investors to ensure smooth portfolio execution and strategic alignment.
Trading & Market Execution
- Ensure trade execution accuracy by verifying profit and loss (P&L) calculations, trade capture details, and valuation processes.
- Monitor options markets, liquidity conditions, and market inefficiencies to capitalize on profitable opportunities.
- Implement data-driven trading strategies using quantitative analysis, financial modeling, and market signals.
- Utilize automation tools and APIs to enhance trading efficiency and improve execution quality.
- Oversee options trading strategies across multiple asset classes, including equities, fixed income, and alternatives.
- Crypto market experience is not required but is considered a plus, whether professional or personal.
Risk & Compliance
- Ensure investment decisions adhere to client agreements, risk management guidelines, and regulatory frameworks.
- Monitor evolving industry regulations and economic developments to ensure compliance and optimize investment positioning.
- Implement robust portfolio risk management measures to maintain compliance with internal policies and external oversight.
- Work closely with legal, compliance, and regulatory teams to support audits, filings, and reporting requirements.
Qualifications
- Bachelor’s degree in Finance, Economics, or a related discipline; CFA or CFP certification is an asset.
- Minimum of 5 years of experience in portfolio management, trading, or investment strategy execution.
- Must meet all regulatory requirements to be registered as an Advising Representative (AR) or Associate Advising Representative (AAR) under Canadian securities laws.
- Proficiency in Python and API-based trading tools is a must have
- Strong proficiency in quantitative research, market analysis, and investment decision-making.
- Demonstrated ability to manage multi-asset portfolios, balancing risk and return across different financial instruments.
- Experience with options trading and risk mitigation strategies across various market products, including equities and fixed income.
- Strong problem-solving and analytical skills, with the ability to assess complex financial scenarios and optimize investment strategies.
- Excellent organizational and communication skills, with the ability to present ideas clearly to stakeholders and clients.
- Familiarity with digital assets and blockchain technology is valued but not required.
- Ability to operate in a fast-paced, high-performance investment environment, managing multiple priorities simultaneously.
Why Join?
- Join a highly skilled investment team managing cutting-edge portfolios.
- Gain exposure to diverse asset classes, from traditional finance to digital assets.
- Work in a fast-growing investment firm that values innovation and data-driven decision-making.
- Competitive compensation and strong career growth potential.
Portfolio Manager
Posted today
Job Viewed
Job Description
Job Description
Do you want to be a part of a small, dynamic team assisting in the trading and portfolio management of a growing suite of ETFs? Are you a self-starter with an entrepreneurial spirit and want to be part of one of Canada’s fastest growing exchange traded fund (“ETF”) providers? If so, we’d love to hear from you!
Hamilton ETFs offers:
- A competitive compensation package (plus potential for semi-annual incentive) including comprehensive health and wellness benefits;
- Diverse and inspiring colleagues and approachable leaders;
- Opportunity to evolve in a growing firm.
Here’s a bit about Hamilton ETFs:
Hamilton ETFs is one of Canada’s fastest growing exchange traded fund (“ETF”) providers. Based in Toronto’s financial district and with over $9 billion in ETF assets under management, we are seeking a motivated individual to join our entrepreneurial team of experienced and talented professionals.
Here’s what you will do as Portfolio Manager:
Reporting to the Head of Product Strategy & Trading, the Portfolio Manager will work closely with other investment team members to ensure our portfolios are managed efficiently, compliantly, and in line with their mandates. Your responsibilities will be diverse, covering several aspects of investment management, including:
Portfolio Management
- Assist in all aspects of equity, FX, treasury, collateral, and cash management for the ETFs;
- Monitor live market data; communicate internally and externally when necessary;
- Participate in investment decision-making, including rebalancing for rules-based ETFs, and cash management;
- Monitor portfolio exposures, performance attribution, and risk metrics;
- Oversee the firm’s portfolio management system;
- Prepare portfolio commentary and investment analysis for internal and external stakeholders, as required.
Trading & Execution
- Execute trades across multiple asset classes (equities, fixed income, FX) with a focus on best execution;
- Work with market makers to manage ETF creation/redemption flows;
- Maintain and enhance trading strategies, tools, and processes.
Compliance & Oversight
- Ensure adherence to portfolio guidelines, investment restrictions, and regulatory requirements (e.g. NI 81-102);
- Assist with internal compliance checks, audits, and reporting;
- Run daily reports and identify/resolve trading-related issues;
- Liaise with ETF Accounting & Operations and Compliance teams to resolve discrepancies.
Other Ad hoc Responsibilities
- Contribute to process improvements for portfolio operations and trading workflows;
- Optimize the firm’s trading systems through automation;
- Support technology initiatives, including portfolio management system enhancements;
- Conduct market research to support investment strategies and product development;
- Assist the portfolio management team in maintaining and analyzing industry data to support portfolio construction and fundamental research;
- Provide insights on competitor products, industry trends, and trading innovations;
- Support the preparation of marketing materials, investor presentations, or any other material required to support the Sales team.
Here’s what you’ll need to be successful:
- Registration as an Advising Representative (Portfolio Manager) with the Ontario Securities Commission;
- Bachelor’s degree (or equivalent) in finance, economics, mathematics, or related discipline;
- Minimum 3 years of experience in portfolio management, trading, or investment operations (ETF experience preferred);
- Strong proficiency with Bloomberg, Excel, and portfolio management systems;
- Strong knowledge of Canadian securities regulations and ETF structures;
- Self-motivated and directed;
- Strong technical and analytical skills;
- Excellent written and verbal communication skills;
- Exceptional organizational skills with impeccable attention to detail and accuracy;
- Self-starter with an ability to work in an environment with firm deadlines and high pressure;
- A team-oriented mindset, with an interest and aptitude to add value outside of core responsibilities;
- Able to maintain a high level of integrity and discretion in handling confidential information;
- Willingness to work flexible hours, including evenings and occasional weekends.
- CFA/CIM designation or in-progress;
- Experience with option strategies in a professional environment; understanding of options pricing, particularly Canadian and U.S. equities;
- Experience with quantitative tools, programming (Python, VBA), or trading analytics;
- Bilingual (French);
- Recommendations for excellent movies and TV shows, and the best places to eat anywhere in the world!
Interested in being a part of Hamilton ETFs? We look forward to your application!
We believe diverse perspectives strengthen our ability to deliver on our mission and that to achieve our vision of excellence requires an environment in which everyone feels welcomed and valued, including our team, and those we serve and with whom we work.
Hamilton ETFs is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements. Please note only those candidates selected for an interview will be contacted.
Please note: we are only accepting applications from those authorized to work in Canada and we are not currently sponsoring any work visas.
Hamilton ETFs is working in partnership with HR à la carte for our recruitment efforts.
Powered by JazzHR
u1nyfEiq4Y
Portfolio Manager
Posted today
Job Viewed
Job Description
Company Description
Our client is an independent Portfolio Management firm based in Vancouver, BC. Their goal is to put clients first, providing independent advice and utilizing a variety of investment tools to deliver quality service. They follow the principles of value investing and create customized investment policy statements and portfolios for each individual client based on their financial goals.
They are looking for existing Portfolio Managers who are ready to venture on their own. They are a smaller and more nimble firm without all the bureaucracy that the big/bank owned firms have. Their first duty is to clients and not to shareholders which is the cornerstone of how we make investment and business decisions.
Role Description
- As a Portfolio Manager at our client, you will be responsible for managing investment portfolios on behalf of their clients.
- This role requires a deep understanding of financial markets, strong analytical skills, and the ability to deliver exceptional client service.
- The ideal candidate will have an existing client base, a CIM or CFA designation, and a minimum of 3 years of work experience in investment management.
- In addition to managing assets, they are looking for someone who wants to grow their business and market by appearing on BNN Bloomberg often.
Key Responsibilities:
- Appear on BNN Bloomberg Monthly
- Manage investment portfolios in accordance with client objectives, risk tolerance, and investment policies
- Conduct thorough financial analysis and market research to identify investment opportunities
- Develop and implement investment strategies to optimize portfolio performance
- Monitor portfolio performance, assess risk exposures, and make adjustments as necessary
- Cultivate and maintain strong relationships with existing clients, providing ongoing support and guidance
- Actively participate in business development activities to attract new clients and grow assets under management
Requirements:
- Existing client base (25M in AUM)
- CIM or CFA designation
- Minimum of 3 years of work experience in investment management
- Strong understanding of financial markets, investment products, and portfolio management principles
- Excellent analytical and problem-solving skills
- Proven track record of delivering strong investment results
- Exceptional interpersonal and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
Location: Vancouver, Canada. This is Full-Time and In-Person.
** This is a commission based role
If you are a motivated and talented individual with a passion for investment management and a commitment to delivering superior results for clients, we encourage you to apply for this exciting opportunity at our client.
Portfolio Superintendent
Posted today
Job Viewed
Job Description
Company Description
Maxima Properties is a leading short-term rental management and hospitality company based in Toronto. We operate in urban municipalities in the Greater Toronto Area boasting over 20,000 guest nights sold and 8,000 happy guests. Our mission is to revolutionize the short-term rental industry through operational excellence and a commitment to hospitality. We manage every aspect of the rental experience, from creating listings to guest communications, housekeeping, key exchange, and price optimization, empowering property owners to turn their largest assets into profitable income sources.
Role Description
We are seeking a Toronto-based Portfolio Superintendent to oversee both guest-facing and operational tasks — from handling urgent on-site situations to managing day-to-day booking operations and property upkeep. Please note this is a hybrid role with flexible hours, occasionally requiring travel to various locations around the city.
Key Responsibilities
All Hours (On-Call / As Needed)
- Attend and resolve urgent on-site guest issues, lock-outs, emergencies, repairs (on a rotational basis)
- Monitor and address noise disturbances
- Manage urgent guest matters via phone and message support
- Approve, deny, and coordinate early check-ins and late check-outs
- Coordinate with cleaners and trades
Business Hours (Regular Schedule)
- Performing various property maintenance and repairs;
- Arrange and coordinate repairs or maintenance
- Inspect properties and organize vendor services as needed
- Handle high-touch guest support cases and troubleshooting
- Notify guests of building maintenance or service disruptions
- Manage guest claims and resolution processes with booking platforms
- Coordinate inventory replacements and restocking supply orders
- Vet and approve pending reservations; screen for potential risks
- Manage booking changes, cancellations, and refunds
Requirements
- Based in Toronto with reliable transportation (vehicle strongly preferred)
- 2 or more years of property maintenance work experience (basic knowledge of general plumbing, electrical, carpentry, heating, repairs, etc).
- Flexible availability, including evenings, weekends, and holidays for urgent matters
- Strong hospitality mindset with the ability to problem-solve in high-pressure situations
- Experience with Airbnb hosting, property management, or hospitality operations
- Excellent communication and problem-solving skills
What We Offer
- Competitive salary
- Mileage reimbursement for work-related travel outside downtown core
- Opportunity to work with a growing, professional hospitality team
- A varied, fast-paced role with both in-field and operational responsibilities
Be The First To Know
About the latest Portfolio Jobs in Canada !