Customer Experience Intern (Multiple Positions Available)
Posted today
Job Viewed
Job Description
Job Description
Company Description
Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components, tailored system solutions, and services – from fully connected applications to the factory of the future. Bosch Rexroth Canada is dedicated to making the world a better place through innovation and technology. We are looking for associates who will take on our customers’ challenges with passion and persistence until the right solution is found and who will thrive in a face-paced, collaborative and exciting environment.
Why work with Bosch Rexroth Canada?
- Challenging Projects : We are driven by innovation and being at the cutting edge of everything that we do. At Bosch Rexroth every day is different and your time will be filled with interesting and exciting projects.
- Amazing Colleagues: Our people make us who we are, and we are very proud of our diverse and skilled global team. Having a supportive and encouraging team around you can make all the difference.
- Learning and Development: We want you to reach your fullest potential, for both yourself and for Bosch Rexroth. That’s why we actively promote growth and development.
- Change the World: We want to give you the opportunity to not only drive your career forward but also to change the world. The work we do at Bosch Rexroth can make a big difference to the world around you.
- Social & Value-Driven: We have a tradition of assuming social responsibility in all that we do. Our success, and our roadmap for the future, is based on our lived values. This covers everything, from community to the environment, to being a social employer.
- Flexibility & Freedom: We strive to give you a balance between your work and home life, as well as the freedom to drive your career forward.
- International Opportunities: We are a truly global, fully networked company, with locations in more than 80 countries all over the world.
Join us and help set the world in motion!
Job DescriptionThe Customer Experience Intern is responsible for managing the sales fulfillment process, while coordinating with internal departments and external plants to ensure timely and accurate delivery of materials. This role will work towards continuously optimizing the customer experience - resulting in market best customer satisfaction, customer interaction tools, sales growth and profitability.
Tasks include but are not limited to:
- Ensuring that material is managed in a manner which balances customer satisfaction with fiscal constraints
- Performing strategic analysis of inventory portfolio and procure materials in a timely, accurate, and cost-effective manner
- Maintaining designated “key” customer accounts & manage all of the requirements related to order fulfillment
- Entry, confirmation, and management of sales orders, including forecast alignment
- Customer order resolution with Internal Sales: pricing – delivery – quality – quantity etc.
- Customer relationship: regular touchpoints with customer to discuss planning overview, lead times, expedites/escalations, phase in/phase out
- Offer exceptional customer service with professional, prompt, timely responses & actions (to both internal and external customers)
- Analyzing backlog reports and initiate proactive communication with vendors to expedite product procurement
- Coordination and resolution of SAP issues
- Maintaining material master and information record data in SAP
- Credit management
- Other duties as assigned
- Must be enrolled in a Business Administration, Marketing, Communications college or university program, or a recent graduate (within the last 6 months)
- Bilingual (English and French) preferred
- 1-2 years customer service experience preferred
- Strong customer service skills
- Strong time management skills
- Excellent verbal and written communication skills
- SAP experience is an asset
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to multitask and prioritize
- Strong problem-solving and analytical skills
- Demonstrated ability to work effectively in a team
- Attention to detail and accuracy in data entry and management
- Willingness to learn and adapt to new technologies and processes
Additional Information
By choice, we are committed to a diverse workforce and are an equal opportunity employer. Bosch Rexroth welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.
Various Direct Support Professional Positions Available
Posted 287 days ago
Job Viewed
Job Description
Position Title :
Various Direct Support Professional Positions Available
Nature of Position :
We are seeking dedicated and compassionate Direct Support Professionals to join our team on a full-time, part-time and float (casual) basis. The successful candidate(s) will be tasked with providing a variety of personalized supports for individuals who currently reside in our Adult & Children's Services. This role requires a commitment to ensuring the highest quality of care and support is provided to our residents.
Responsibilities and Duties Include, but are not Limited to:
Case Management and House/Team Responsibilities:
- Assist with task assignments and contextual work explanation under the direction of the Team Lead.
- Aid individuals in financial matters such as annual budget planning and tax preparation.
- Contribute to the development and implementation of Individual Support Plans (ISP) and Person-Centered Plans (PCP).
- Facilitate medication setup and reconciliation on a weekly basis.
- Conduct home inspections and ensure compliance with regulations and agency policies.
Client Service:
- Foster client-centered approaches to encourage skill development, self-determination, and community inclusion.
- Provide personal care with respect for individual dignity and preferences.
- Implement program activities and goals while networking within the community for inclusion opportunities.
Communication:
- Maintain clear and effective communication with stakeholders through various formats.
- Provide positive feedback to clients, supervisors, and external parties.
- Ensure accurate documentation and reporting in compliance with regulatory requirements.
Teamwork:
- Collaborate respectfully with colleagues and contribute to a positive workplace environment.
- Participate in team meetings and share information for consistency of care.
Quality and Standards of Performance:
- Ensure safety, security, and wellness of clients and colleagues.
- Adhere to all applicable legislation and contribute to identifying areas for improvement.
- Participate in ongoing professional development and training.
Behavioral Competencies:
- Advocating for Others (Level 3) – Calculates impact of actions or words;
- Collaboration (Level 3) – Encourages others;
- Creative Problem Solving & Decision Making (Level 3) – Understands and acts on basic relationships;
- Fostering Independence in Others (Level 3) – Delegates;
- Initiative (Level 3) - Thinks and plans ahead;
- Interpersonal Relations & Respect (Level 3) – Effectively uses empathy;
- Resilience (Level 4) – Delivers results with a high level of consistency over a long period of time.
- Threshold Competencies: Flexibility; Values and Ethics; Self-Control; and Service Orientation.
Required Skills, Education, and Knowledge:
- Preference will be given to the candidate(s) who have a relevant 2-year Community College Diploma, related University Degree or equivalent experience in the field.
- Specifically for Children's services, working with Children &/or youth is required.
- Police clearance with vulnerable sector screening.
- A valid G driver's license and insurable by the agency’s insurance company.
- Demonstrated problem-solving skills and ability to respond to individual needs and crisis situations in a calm, productive manner.
- Well-developed organizational and communication skills are essential.
- Experience working with and following Behaviour Support Plans (BSP’s)
- Must be available to work, days, evenings, sleep shifts, weekends, and, must be committed to be available for call in shifts.
Thank you in advance for your interest in this current vacancy. Only applicants selected for an interview will be contacted.
Please inform us of any accessibility accommodations needed during the recruitment process when we contact you.
Various Direct Support Professional Positions Available
Posted 479 days ago
Job Viewed
Job Description
Position Title :
Various Direct Support Professional Positions Available
Nature of Position :
We are seeking dedicated and compassionate Direct Support Professionals to join our team on a full-time, part-time and float (casual) basis. The successful candidate(s) will be tasked with providing a variety of personalized supports for individuals who currently reside in our Adult & Children's Services. This role requires a commitment to ensuring the highest quality of care and support is provided to our residents.
Responsibilities and Duties Include, but are not Limited to:
Case Management and House/Team Responsibilities:
- Assist with task assignments and contextual work explanation under the direction of the Team Lead.
- Aid individuals in financial matters such as annual budget planning and tax preparation.
- Contribute to the development and implementation of Individual Support Plans (ISP) and Person-Centered Plans (PCP).
- Facilitate medication setup and reconciliation on a weekly basis.
- Conduct home inspections and ensure compliance with regulations and agency policies.
Client Service:
- Foster client-centered approaches to encourage skill development, self-determination, and community inclusion.
- Provide personal care with respect for individual dignity and preferences.
- Implement program activities and goals while networking within the community for inclusion opportunities.
Communication:
- Maintain clear and effective communication with stakeholders through various formats.
- Provide positive feedback to clients, supervisors, and external parties.
- Ensure accurate documentation and reporting in compliance with regulatory requirements.
Teamwork:
- Collaborate respectfully with colleagues and contribute to a positive workplace environment.
- Participate in team meetings and share information for consistency of care.
Quality and Standards of Performance:
- Ensure safety, security, and wellness of clients and colleagues.
- Adhere to all applicable legislation and contribute to identifying areas for improvement.
- Participate in ongoing professional development and training.
Behavioral Competencies:
- Advocating for Others (Level 3) – Calculates impact of actions or words;
- Collaboration (Level 3) – Encourages others;
- Creative Problem Solving & Decision Making (Level 3) – Understands and acts on basic relationships;
- Fostering Independence in Others (Level 3) – Delegates;
- Initiative (Level 3) - Thinks and plans ahead;
- Interpersonal Relations & Respect (Level 3) – Effectively uses empathy;
- Resilience (Level 4) – Delivers results with a high level of consistency over a long period of time.
- Threshold Competencies: Flexibility; Values and Ethics; Self-Control; and Service Orientation.
Required Skills, Education, and Knowledge:
- Preference will be given to the candidate(s) who have a relevant 2-year Community College Diploma, related University Degree or equivalent experience in the field.
- Specifically for Children's services, working with Children &/or youth is required.
- Police clearance with vulnerable sector screening.
- A valid G driver's license and insurable by the agency’s insurance company.
- Demonstrated problem-solving skills and ability to respond to individual needs and crisis situations in a calm, productive manner.
- Well-developed organizational and communication skills are essential.
- Experience working with and following Behaviour Support Plans (BSP’s)
- Must be available to work, days, evenings, sleep shifts, weekends, and, must be committed to be available for call in shifts.
Thank you in advance for your interest in this position. Only applicants selected for an interview will be contacted.
Please inform us of any accessibility accommodations needed during the recruitment process when we contact you.
Be The First To Know
About the latest Positions Jobs in Thorold !