43 Pricing Support jobs in Canada

Job Description

About Clutch:

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning.

Named three years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50™ and Fast 500™ lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

Clutch is looking for a Sales Support Coordinator to join our Transaction Compliance & Funding team! You are perfect for this role if you're not afraid to build out processes, have great attention to detail, and look to foster positive relationships with the Sales Team as well as our financial partners. This team is integral to Clutch's success as they are responsible for finalizing all financing transactions and ensuring that we are upholding the highest standards.

What you'll do:

• Work in tandem with the Sales Team to ensure document accuracy, editing and drafting required documentation to facilitate complex transactions
• Keep meticulous and detailed records of all transactions
• Tracking and creating metrics to give insight to multiple stakeholders on the status of all transactions
• Have full autonomy to build out processes that increase efficiencies and streamline processes within the Transaction Compliance & Funding team
• Minimizes Clutch's risk exposure by adhering to internal credit policies and procedures with respect to lending decisions
• Liaise with our financial partners to achieve operational excellence and accurate paperwork

We're looking for:

• 1-2 years of experience in administrative, account management or sales roles
• Effective in time management and prioritizing multiple tasks (updating the CRM, completing finance applications, collecting documents, etc)
• You have an ability to work under tight deadlines and maintain composure under pressure
• You understand your strengths, and have strong interpersonal, organizational, and time management skills.
• You are extremely detail oriented and focused on quality work
• You must be comfortable working 100% on-site at our downtown Toronto office, 60 Adelaide St E, Toronto, ON M5C 3E4.

Why you'll love it at Clutch:

• Autonomy & ownership -- create your own path, and own your work
• Competitive compensation!
• Generous time off program
• Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email .

Job Description

WinstonBrock Recruitment , on behalf of our Hamilton-based client, is seeking a Sales Support Coordinator to join their growing team.

Role Overview
The Sales Support Coordinator plays an important behind-the-scenes role in supporting day-to-day sales administration and customer service. This is not a sales role—it’s an administrative position focused on helping things run smoothly by ensuring timely, accurate handling of customer inquiries and orders. With a focus on organization, communication, and teamwork, this role helps deliver a positive customer experience and supports the broader sales process from an operational perspective.

You will make your impact by:

• Supporting day-to-day sales administration, including tracking orders, updating records, and coordinating with internal teams
• Assisting with the onboarding and ongoing servicing of customers to ensure a smooth experience
• Accurately reviewing and processing incoming customer orders
• Responding to customer inquiries by email (primarily) and phone (occasionally) with professionalism and attention to detail
• Building a strong understanding of the client’s industry and unique business needs
• Maintaining up-to-date knowledge of company products and production capabilities
• Managing multiple priorities while staying organized and communicating clearly with colleagues and customers

• Hold a post-secondary diploma or degree
• Have 1+ years of experience in sales support, administration, or customer service
• Bring strong verbal, written, and presentation skills
• Are detail-oriented, highly organized, and excel at multitasking
• Thrive in a collaborative, fast-paced environment
• Have strong computer skills and proficiency in MS Office
• Are able to quickly identify customer needs and direct them to the right internal contact

Job Description

“How do you bring kindness to others every day?”

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Office Manager (Sales Support) reports to the General Manager and provides courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home, including human resources and associate files, while also supporting the home's sales efforts.

Responsibilities:

-Reviews and processes monthly Resident rent and service Invoices,
-Receives and processes payments from Residents,
-Assists with the processing of payroll under the direction of the General Manager
-Prepares financial, Resident, and associate reports upon request,
-Maintains Resident and associate administrative files,
-Is aware of and respects and promotes the Residents’ Bill of Rights,
-Adheres to the policies of the community and understands the requirements of the Retirement Homes Act,
-Processes Resident move-ins, discharges, and temporary absences on appropriate forms and lists,
-Answers questions from Residents and visitors,
-Supports the home's sales efforts through community outreach
-Conducts tours with prospective residents and families, and manages incoming sales inquiries
-Maintains and manages the CRM
-Plans, promotes, and implements marketing initiatives including community events and social activities.
-Promotes the vision, mission, values, legislation, and standards of the community,
-Processes new associates through the payroll and benefits systems,
-Responsible for reception functions including receiving all guests, answering the phone, maintaining visitor log, etc.,
-Any and all other tasks as assigned.

Qualifications:

-Excellent communication skills, both verbal and written,
-Excellent computer skills, including proficiency in Google Suites,
-Experienced in dealing with seniors (2 – 5 years),
-Skilled in conflict management techniques,
-Is familiar with the provisions of the following legislation: Employment Standards Act, Workers’ Compensation Act, Public Health Act, Residential Tenancies Act, Retirement Homes Act, Occupational Health & Safety Act,
-Proficient in Microsoft Office, financial systems and billing,
-Ability to work from the heart and make others smile,
-Ability to listen and respect others' points of view even if you disagree,
-Clear vulnerable sector screening (w/ in last 6 months), recent TB test results (w/ in last 6 months) or Chest X-ray (w/ in last 1 yr), and two supervisory references are required
- Must have a valid drivers licence.

What do we offer you?

• Competitive wages
• Employee perks
• Support for personal and professional growth
• Employee and Family Assistance Program
• Employee benefits
• Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.

Job Description

Title: Office Administrator/ Sales Support

Status: Full-Time, Permanent

Location of Work: Delta BC, Canada

Duties and Responsibilities:

• Responsible for reception duties including but not limited to greeting visitors, screening phone calls, arranging couriers, sorting and distributing mails;
• Receive and enter purchase orders;
• Keep record of customer specific pricing, contract details, and shipment requirements;
• Create and send email ads to customers;
• Update shared calendars;
• Keep track of Meeting Room schedule (avoid double-booking);
• Create and update Weekly/Monthly/Quarterly/Yearly sales reports;
• Record minutes for sales meetings;
• Prepare shipments (customer samples);
• Maintain relationships with customers through phone and email correspondence;
• Sustain an organized, clean and welcoming office;
• Ensure all visitors are comfortable (offer a seat, water, tea, coffee, etc.);
• Monitor the inventory level of office supplies and order as needed via Staples website;
• Assist other departments when necessary;
• Other ad hoc tasks as assigned.

Hours of Work: Full-time. Monday to Friday, 8:30AM to 5:00PM

Compensation: Salary as per discussion

Benefits: Supplemental Benefits after 3-month Probation

Job Description

LMI Technologies, recognized as one of Canada’s Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.

• Create and update customer records in the Customer Relationship Management (CRM) system.
• Review, process, and verify the accuracy of customer purchase orders.
• Manage the e-commerce platform, including reviewing online sales orders prior to production approval.
• Communicate with customers any changes to orders such as revised shipping dates, pricing discrepancies or part changes.
• Issue and manage the Return Material Authorizations (RMA).
  Manage global sales transactions (different company entities, manufacturing locations) and coordinate the shipment route based on location and urgency.
• Act as a key point of contact for customer inquiries (including quoting price and lead times) and Sales Representatives, providing prompt and accurate responses to ensure a positive customer experience.
• Collaborate cross-functionally with internal departments—including Planning, Product Management, Finance, and Shipping—to support efficiency and accuracy in the overall service delivery.
• Resolve customer complaints, collaborating with internal teams to investigate and highlight areas for improvement.
• Maintain and update various customer-specific portals with order statuses and the required documentations.
• Process demo equipment requests and follow up on the overdues.
• Completion of vendor and compliance forms as required.
• Stay informed on product launches and updates to better support customers and the Sales team.
• Occasional travel to visit key customers may be required.

• Bachelor’s degree in Business Administration, Supply Chain, Operations, Communications, or a related field required.
• Minimum 2 years of experience in a Sales Support, Sales Coordination, or Customer Service role within a technology or manufacturing environment.
• Previous experience in order management, fulfillment coordination, and post-sales support across global or intercompany processes.
• Proficient in the use of CRM and ERP systems (experience with NetSuite and/or Zendesk is a strong asset).
• Familiarity with international shipping, logistics coordination, and supporting global sales teams is an asset.
• Strong attention to detail with excellent organizational and multitasking skills.
• Effective communication and problem-solving abilities.
• Demonstrated ability to work both independently and collaboratively in a fast-paced, dynamic environment.
• Experience managing or supporting e-commerce platforms is a plus.

Salary Range: $37,128 - $48,963

If you are interested in this exciting opportunity and working for a fast-growing global technology company with an inspiring and engaging workplace environment, please submit your application to our Human Resources team in confidence by clicking the “Apply Now” button.

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration. We look forward to talking to you about the possibilities of beginning a rewarding new chapter of your career!

At LMI Technologies, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.

If you are interested in working for a fast-growing global technology company with an inspiring and engaging workplace environment, we invite you to apply and talk about the possibilities of beginning a rewarding new chapter of your career.
 

We assure you, once you complete your application, your information is safe with us. To learn more about how we use your personal data, please review our Privacy Policy ( -policy).

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Job Description

Inside Sales Support Representative-GTA

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:

Our Service department is currently looking for a qualified Inside Sales Support Representative who is committed to the highest level of customer satisfaction. This role is based out of Head Office in Vaughan, ON.

• Provide quotations on Deficiencies, System Upgrades, Moves, Adds & Changes for customers with technical accuracy and within company pricing guidelines.
• Create sales orders and ensure all orders are entered efficiently and on a timely basis.
• Manage and develop new and existing customer relationships.
• Review customer status and credit limits.
• Ensure customer information matches POs and quotes provided.
• Enter orders accurately and on a timely basis.
• Collaborate and coordinate with Warehouse for part orders and ensure that equipment is picked and sorted and ready for pick up.
• Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations.
• Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services.
• Assist Sales Representative in generating and managing leads with a focus on sales and assigned customer accounts.
• Assist Sales Representative with expediting sales orders, projects, and requests.
• General office administration duties.
• Schedule onsite meetings for Sales Representative.
• Provide product and technical information to customers.

Requirements and Skills:

• 1 to 3 years of similar working and industry experience preferred; experience in the fire alarm, security or electrical industry is considered an asset
• Post-secondary education
• Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
• Excellent organizational skills
• Ability to work well under pressure and meet tight deadlines
• Strong customer service skills
• Strong communication and interpersonal skills
• Strong organizational skills
• Ability to deal with confidential information with a high degree of professionalism

What Mircom Offers:

• A great working environment with opportunities for career advancement
• Competitive salary
• Group Insurance benefits
• Company RRSP program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.

Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Job Description

ePac Flexible Packaging est une entreprise en pleine croissance présente aux États-Unis, au Canada, en Europe en Afrique et en Indonésie. Reposant sur une solution d’impression numérique révolutionnaire, ePac se trouve au carrefour de la technologie et de la fabrication de pointe. Elle s’est donné pour mission de fournir aux entreprises des biens de consommation locaux emballés pour leur permettre de rivaliser avec de grandes marques grâce à des emballages bien pensés. Nos clients sont principalement des PME offrant des biens de consommation à l’échelle locale; la plupart d’entre eux œuvrent dans la création de produits naturels et innovateurs pour leurs propres clients. Depuis la création de notre première usine de fabrication en 2016, notre mission est claire – aider les petites entreprises à accroître leur présence sur le marché, redonner aux communautés que nous servons et contribuer à la création d’une économie circulaire plus durable.

RÉSUMÉ DU POSTE

Le ou la spécialiste, Soutien des ventes gère les travaux des clients, de l’approbation de la commande au produit fini, y compris tous les aspects du service à la clientèle et de la production. Il ou elle est responsable de fournir un service clientèle efficace à tous les clients internes et externes en se reposant sur sa connaissance approfondie des produits et des programmes de l’entreprise, ainsi qu’en communiquant efficacement avec les membres de l’équipe du service clientèle.

FONCTIONS ET RESPONSABILITÉS PRINCIPALES

• Aider à établir les estimations à l’intention des clients.
• Créer et approuver les bons de travail pour l’atelier.
• Aider le directeur ou la directrice de l’usine avec tout problème urgent.
• Communiquer avec la clientèle pour transmettre de l’information à jour sur les échéanciers prévus des projets.
• Gérer le dépannage en cas de difficulté technique pour les commandes d’urgence des clients.
• Participer à des réunions avec le personnel de production et le personnel du service à la clientèle.
• Saisir les commandes des clients dans le système de planification des ressources de l'organisation (Microsoft PrintVis).
• Utiliser Salesforce pour gérer les communications avec l’équipe de vente, les clients et l’équipe de direction.
• Faire le suivi de toutes les opérations clientèle avec rapidité.
• S’assurer que les CAR sont créés par le service qualité et communiqués au client.
• Fournir des renseignements précis et opportuns sur l’état des commandes reçues et les demandes portant sur la connaissance des produits.
• Traiter les commandes, les modifications et les retours des clients conformément aux politiques et aux procédures établies par le service.
• Travailler en étroite collaboration avec le service du crédit pour résoudre les effets de crédit contestés.
• Fournir de la rétroaction opportune aux membres de l’équipe interne concernant les défaillances de service ou les préoccupations des clients.
• S’associer à l’équipe de vente pour satisfaire et dépasser les attentes des clients en matière de service.

FONCTIONS ET RESPONSABILITÉS NON ESSENTIELLES

• Envoyer des échantillons de produits aux clients.
• Emballer les commandes pour la livraison.
• Aider les autres employés de l’usine à accomplir des tâches lorsque le manque d’effectifs pose problème.
• Effectuer d’autres tâches qui lui sont confiées.

CONNAISSANCES PROFESSIONNELLES, APTITUDES ET COMPÉTENCES

• Expérience en emballages souples, préférable, mais pas obligatoire
• Expérience en impression numérique sur des emballages souples
• Connaissance des substrats de film utilisés dans l’industrie, préférable, mais pas indispensable
• Excellent service à la clientèle par téléphone, par courriel et en personne
• Connaissance du prépresse et du flux de travail de prépresse, un atout
• Connaissance des estimations et des attentes des clients, un atout
• Excellentesaptitudes de gestion du temps
• Connaissance de base des structures de TI
• Connaissance d’un système d’impression en ligne des commandes, un atout
• Personne orientée sur les délais qui a le sens de l’urgence
• Doit être souple et posséder des capacités d’adaptation
• Doit mettre le client au premier plan et être orienté sur l’action
• Doit avoir de l’expérience avec Word, Excel et Google Suites.

EXPÉRIENCE ET ÉTUDES

• 2-3 ans d’expérience dans un domaine lié au service à la clientèle
• Diplôme d’associé avec une spécialisation pertinente de préférence
• Expérience de travail dans un environnement de fabrication
• Expérience dans la saisie de données
• De préférence, avoir plus d’un an d’expérience en relation avec la clientèle dans le secteur d’activité.

AVANTAGES SOCIAUX

Nous offrons un excellent programme d’avantages sociaux et de rémunération :

• 15 jours de vacances (6 %)
• Jours fériés
• Avantages payés par l’entreprise : assurance maladie, dentaire et pour soins de la vue
• Avantages payés par l’entreprise : assurance-vie et en cas de décès ou de mutilation accidentels, assurance invalidité de courte durée et de longue durée
• REER avec généreuses cotisations de contrepartie (3 %).

ENVIRONNEMENT DE TRAVAIL

• Le ou la titulaire du poste travaillera la plupart du temps dans un cadre de bureau professionnel et accomplira certaines activités de façon régulière dans le secteur de production.
• Dans le cadre de ses fonctions, il ou elle pourrait se trouver à proximité de pièces mécaniques en mouvement dans un environnement qui produit de la vibration.
• ePac croit en un environnement de travail qui favorise la collaboration et la formation polyvalente, et encourage ses employés à apprendre toutes les facettes de l’entreprise. Le ou la titulaire du poste aura la possibilité de recevoir de la formation sur les différentes fonctions opérationnelles de l'entreprise pour faire avancer sa carrière.

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ePac Flexible Packaging is a rapidly growing company with locations across the United States, Canada, Europe, Africa, and Indonesia.  Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac’s mission is to provide locally-based consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly locally-based small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy. 

SUMMARY OF POSITION

The Sales Support Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

• Assists in estimating for customers
• Creates and approves job tickets for the shop floor
• Assists plant manager with any emergency problems
• Communicates with customers on updates for projected timelines for projects
• Manages trouble-shooting of emergency orders for customers
• Participates in meetings with production staff and front office staff
• Enters Customer Orders in ERP system (Microsoft PrintVis)
• Utilizes Salesforce to manage communications with sales team, customers and management
• Follows up on all customer transactions in a timely manner
• Ensures CARs are created by quality department and communicated to customer
• Provides timely and accurate information to incoming customer order status and product knowledge requests.
• Processes customer orders/changes/returns according to established department policies and procedures.
• Works closely with the credit department to resolve disputed credit items.
• Provides timely feedback to internal team members regarding service failures or customer concerns.
• Partners with the sales team to meet and exceed customer service expectations.

NON-ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

• Sends out sample products to customers
• Packages orders for delivery
• Assists other plant employees with tasks when staffing is an issue
• Performs other duties as assigned

JOB KNOWLEDGE, SKILLS & ABILITIES

• Flexible packaging knowledge is preferred but not a must
• Experience with digital printing on flexible packaging
• Knowledge of film substrates used in the industry is preferred but not a must 
• Excellent customer service via phone, email and in person 
• Pre-press and pre-press workflow knowledge a plus
• Knowledge of estimates and customer expectation a plus
• Excellent time management skills
• Basic IT structure knowledge 
• Knowledge of a web to print order system a plus
• Must be deadline driven and have a sense of urgency
• Must be adaptable and flexible 
• Must have a great customer focus and be action oriented
• Should have experience in Word, Excel and Google Suites 

EXPERIENCE AND EDUCATION

• 2-3 years of experience in a customer service-related field
• Associates degree with relevant major preferred
• Experience working in a manufacturing environment
• Computer data-entry experience
• Preferably 1+ years industry specific customer relations experience. 

BENEFITS 

We offer an excellent benefit and compensation package that consists of the following:

• 15 days (6%) vacation entitlement
• Statutory holidays
• Company paid - Health; Dental; Vision Insurance
• Company paid - Life Insurance & ADD, Short Term & Long Term Disability
• RRSP Plan with generous company match to 3%

WORK ENVIRONMENT

• Most of the time in a professional office setting with some regular time on the production floor.  
• While performing the duties of this job, the employee could be around, moving mechanical parts and vibration
• ePac believes in a collaborative and cross trained workforce and encourages all employees to learn all facets of our company. This role will have the ability to learn and train on operational functions throughout the company for career advancements

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