629 Procedure Nurse jobs in Canada

Clinical Support Representative

Quebec, Quebec STERIS

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Position Summary
As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities primarily in post-order sales support including in servicing, support of projects/installations and ORI startups within a Region. You will perform value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
This territory covers Quebec.
What you will do as a Clinical Support Representative
* Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory.
* Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
* Understand and effectively present technical literature and how it applies to solving the Customer needs.
* Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration.
* Act as a liaison between Service and Sales at the time of installation.
* Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.
* Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
* Maintain knowledge of each account's history, contacts, and current and long-term purchase plans for designated products.
* Identify and recognize key business opportunities and trends to appropriate team member.
* Record Customer feedback and complaint information through the proper quality processes and channels.
* Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.
The Experience, Skills and Abilities Needed
Required:
* Associate's degree
* 1-2 years of successful sales or clinical hospital experience in medical device sales
* Ability to travel overnight up to ___%
* Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
* Bachelor's degree
* 2 years of experience in Operating Room Integration or Medical Device Reprocessing Department
* Experience supporting functions such as Clinical Engineering or hospital IT
* Experience in B2B sales
* Experience in audio visual communications
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Company Vehicle
* Cell Phone Stipend
* Robust Sales Training Program
* 3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province)
* RRSP Matching Program
#LI-LS1
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Clinical Support Representative

Lévis, Quebec STERIS

Posted 1 day ago

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Job Description

Position Summary
As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities primarily in post-order sales support including in servicing, support of projects/installations and ORI startups within a Region. You will perform value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
This territory covers Quebec.
What you will do as a Clinical Support Representative
* Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory.
* Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
* Understand and effectively present technical literature and how it applies to solving the Customer needs.
* Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration.
* Act as a liaison between Service and Sales at the time of installation.
* Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.
* Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
* Maintain knowledge of each account's history, contacts, and current and long-term purchase plans for designated products.
* Identify and recognize key business opportunities and trends to appropriate team member.
* Record Customer feedback and complaint information through the proper quality processes and channels.
* Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.
The Experience, Skills and Abilities Needed
Required:
* Associate's degree
* 1-2 years of successful sales or clinical hospital experience in medical device sales
* Ability to travel overnight up to ___%
* Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
* Bachelor's degree
* 2 years of experience in Operating Room Integration or Medical Device Reprocessing Department
* Experience supporting functions such as Clinical Engineering or hospital IT
* Experience in B2B sales
* Experience in audio visual communications
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Company Vehicle
* Cell Phone Stipend
* Robust Sales Training Program
* 3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province)
* RRSP Matching Program
#LI-LS1
This advertiser has chosen not to accept applicants from your region.

National Lead Clinical Support- Ambulatory Surgical Care

Toronto, Ontario Clearpoint Health Network Inc.

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Job Description

Clearpoint Health Network is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards. Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. All Clearpoint employees are expected to operate using the values of the company (Respect, Quality, Compassion, and Innovation) in all aspects of their daily activities.

Reporting to the President, and partnered with the Regional Operation Directors, the National Lead, Clinical Support, is responsible for the implementation of high-quality patient care, regulatory compliance, operational efficiency, and overall business performance. This role is a key support resource to drive clinical excellence and operational efficiency to achieve organizational goals in conjunction with senior leadership.

Specific Expectations:

Operational Leadership:

  • Ensure seamless patient care and workflow efficiency in the daily clinical operations of the Ambulatory Surgical Centres.
  • Implement policies, procedures, and best practices to enhance quality outcomes and operational effectiveness that are embraced by the front line.
  • Identify process breakdown trends causing potential patient events (e.g., equipment, wrong side, case preparedness, scheduling lack of information) and mitigate risk with process improvement.
  • Collaborate with Regional Directors on facility operations, supply chain, scheduling, optimizing labour management efficiency and patient throughput and OR optimization.
  • Collaborate with Regional Directors and centre clinical leadership supply and preference card use performance and equipment/implant failures to maximize operational efficiencies and quality care.
  • Instill a “go see for yourself” clinical management culture to verify and improve processes.
  • Monitor and improve key performance indicators (KPIs) such as case volume, turnover time, RL6, safety reporting/improvements and patient satisfaction.
  • Mentor clinical leadership team in conjunction with Regional Directors on proactive management and continuous improvement.

Financial & Business Management:

  • Assist in the development and achievement of budgets, ensuring financial sustainability and profitability.
  • Collaborate with the Regional Director, CFO/finance team to optimize billing
  • Collaborate with the Regional Director to ensure cost efficiencies while meeting quality standards.

Regulatory Compliance & Quality Assurance:

  • Ensure compliance with provincial and accreditation standards.
  • Oversee risk management, infection control, and patient safety programs.
  • Collaborate with the Quality Team to improve staff clinical metrics and outcomes.
  • Instill a continuous improvement approach to care with the front-line staff.
  • Maintain culture of quality and safety.

Physician & Staff Engagement:

  • Collaborate with the Regional Directors, Chief Medical Officer and centre Medical Directors to address clinical quality and patient care initiatives.
  • Support hiring, training, and performance management of clinical staff.
  • Collaborate with Regional Directors to ensure clinical education, competency and training.
  • Establish a process to allow for cross provincial clinical assistance and process support
  • Foster a positive workplace culture that enhances employee engagement and retention.

Strategic Growth & Business Development:

  • Support innovation to improve patient experience and operational efficiency.

Skills & Competencies:

  • 10+ years of ASC clinical leadership
  • Registered Nurse and business training/education, preferred
  • Proven track record of ASC clinical operations and healthcare regulations.
  • Strong understanding of ASC clinical best processes and quality care delivery
  • Proven leadership in leading teams, finance, and collaboration with Regional operations and business development initiatives.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Experience with ASC software systems (EHR, scheduling, billing platforms).
  • Strong understanding of accounting, education and quality systems and processes.
  • Ability to travel 25% throughout Canada at our ASC locations

KPIs and Measures of Success:

  • All centres remain accredited by the appropriate regulatory body
  • Enhance RL6 reporting to identify “good catches” and reduce major incidents
  • Disciplined implementation of policies, procedures and best processes identified by the clinical team
  • Development of a strong team of nurse leaders within the company and centres
  • Increased efficiency in labour and supplies management
  • Clinical development and training of new services, in conjunction with the Regional Director

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Accommodation is available upon request for candidates taking part in all aspects of the selection process.

For accommodation requests during the hiring process, please contact for further information.

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Senior Manager - Clinical and Support Programs (18 - Month Contract)

Toronto, Ontario HR à la carte

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Job Description


 

Position 

Senior Manager, Clinical and Support Programs 

Location 

Downtown Toronto 

Are you a collaborative leader with a passion for improving care for children with cancer? POGO is seeking a strategic and relationship-driven programs professional to oversee province-wide programs that support patients, families, and healthcare teams in delivering world-class childhood cancer care. This is your opportunity to shape high-impact initiatives and contribute to a more equitable, coordinated childhood cancer care system across Ontario. 

Here’s what you will do: 

Delivering programs and supports to children and families on their cancer journey is core to POGO’s mission and vision. Reporting to the Director, Strategy, Programs and Partnerships, the Senior Manager, Clinical and Support Programs is accountable for the delivery of evidence-based, high-quality programs that extend across the province.  Managing a team, the Senior Manager plans for, operationalizes, and evaluates patient, family and clinician facing programs and initiatives. Critical to this role are a strategic mindset, an entrepreneurial spirit, developing and nurturing collaborative external partnerships, particularly with hospital teams, and ensuring that approaches are evidence informed. Integral to the success of this role is not only working within the Programs team, but collaboratively with teams across POGO and external partners. 

As Senior Manager, Clinical and Support Programs you will lead and oversee the following programs and initiatives (subject to change over time), working closely with POGO’s administrative and clinical leadership: 

  • POGO’s Satellite Program, which brings cancer care closer to home for patients and their families 

  • POGO’s Interlink Nursing Program, which provides navigational support, care and resources, at every stage – from the hospital setting to homes, and back to communities and schools 

  • POGO’s Financial Assistance Program, which provides financial relief to families of children with cancer 

  • The provincial initiative that improves access to collaborative clinical trials 

  • The provincial Nursing Committee, which identifies and advises POGO on nursing priorities in the delivery of childhood cancer care across the province. 

  • The provincial Therapeutic and Health Technology Advisory Committee, which provides timely expert and evidence-informed clinical and cancer system guidance on diagnostic and therapeutic issues related to childhood cancer care 

Key responsibilities: 

  • Identify opportunities for growth, innovation, and partnership towards achieving the goals of the current Ontario Childhood Cancer Care Plan and visioning for the future. 

  • Develop and maintain strong relationships with partner hospital teams, and champion inter-program, cross-province knowledge sharing and collaboration. 

  • Develop and oversee annual work plans, ensuring alignment with the Childhood Cancer Care Plan and organizational strategy. 

  • Utilize program data for system planning, monitoring and improving program performance, and reporting to government, donors, and partners. 

  • Prepare business cases for growth or new initiatives; contribute to hospital accountability agreement development. 

  • Manage, support and inspire direct and indirect reports. 

  • Develop and drive education initiatives. 

  • Develop and approve internal and external program communications in conjunction with POGO’s communications team.  

  • Develop and monitor project plans and oversee the successful end-to-end delivery of operations and initiatives. 

Qualifications: 

  • Master's degree in health administration, nursing or other relevant field; 

  • Minimum 10 years of recent practical and related work experience including program management (clinical programs preferred); 

  • Experience and knowledge in Ontario’s health care system, pediatrics and/or pediatric cancer care; 

  • Demonstrated experience managing teams, coaching, and developing others; 

  • Self-directed, action-oriented with highly independent problem-solving skills and sound judgement;  

  • Demonstrated ability to work effectively in teams comprised of diverse, inter-disciplinary internal and external stakeholders; 

  • Ability to understand and support the issues faced by front line clinical care providers, patients and families; 

  • Exceptional MS Office skills;  

  • Ability to occasionally travel within Ontario. 

About POGO: 

POGO partners to achieve an excellent childhood cancer care system for children, youth, their families, survivors, and healthcare teams in Ontario and beyond. POGO champions childhood cancer care, and as the collective voice of this community, is the official advisor to Ontario's Ministry of Health on children's cancer control and treatment. POGO is a non-profit organization with charitable status. 

What we offer: 

POGO is a great place to grow your career and support the advancement of the childhood cancer system in Ontario. We offer a highly flexible work environment, good benefits and a generous, inclusive team culture that values your contributions. 

  • Hybrid work model (candidates are required to work from our Toronto office 2+ days/week) 

  • A competitive compensation package including comprehensive health benefits 

  • 3 weeks of paid vacation time 

  • Option to participate in a leading defined pension plan with Healthcare of Ontario Pension Plan (HOOPP) 

Interested in being a part of POGO?  We look forward to your application! 

We believe diverse perspectives strengthen our ability to deliver on our mission, and that to achieve our vision of excellence requires an environment in which everyone feels welcomed and valued, including our team, and those we serve and with whom we work. 

POGO is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process.  Please let us know about any accommodation and/or support requirements.  

Please note we are only accepting applications from those authorized to work in Canada and we are not currently sponsoring any work visas.  

We gratefully appreciate all interest; however, only those selected for an interview will be contacted 

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Patient care aide

Calgary, Alberta Golden Home Caregivers Corporation]

Posted 3 days ago

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Overview Languages

English

Education
  • or equivalent experience
Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Additional information Work conditions and physical capabilities Weight handling Personal suitability
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Patient care associate

Calgary, Alberta Ephraim Stat Care]

Posted 21 days ago

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Job Description

Overview Languages

English

Education
  • or equivalent experience
Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Credentials Certificates, licences, memberships, and courses  Additional information Security and safety Transportation/travel information Work conditions and physical capabilities Weight handling Personal suitability Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Supports newcomers and/or refugees with foreign credential recognition
  • Does not require Canadian work experience
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for mature workers
  • Applies hiring policies that discourage age discrimination
Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

This advertiser has chosen not to accept applicants from your region.

Patient care aide

Calgary, Alberta Golden Home Caregivers Corporation]

Posted 25 days ago

Job Viewed

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Job Description

Overview Languages

English

Education
  • or equivalent experience
Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Additional information Work conditions and physical capabilities Weight handling Personal suitability
This advertiser has chosen not to accept applicants from your region.
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Patient Care Specialist

Toronto, Ontario Canadian Dental Services Corp.

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Launch Your Healthcare Leadership Career with CDS Position: Patient Care Specialist – Your First Step Toward Leadership in the Dental Industry Location: Corporate Head Office Type: Full-Time | Entry-Level | University Graduates Welcome About Canadian Dental Services (CDS) At CDS, we’re not just running dental clinics — we’re reimagining the way Canadians experience oral healthcare. We own and operate clinics across the country, ensuring patients receive exceptional care through innovation, compassion, and operational excellence. We believe our people are our strongest advantage. That’s why we invest in ambitious, high-potential individuals who want more than just a job — they want a career with purpose, growth, and impact. Why This Role is Your Perfect Starting Point The Patient Care Specialist position is your gateway to a long-term, thriving career in healthcare administration and leadership. You’ll begin at the heart of our operations — our Patient Support Centre — where you will: * Connect with patients across Canada and bring them back to the care they need. * Develop world-class communication skills in persuasion, empathy, and service excellence. * Understand the inner workings of healthcare operations while making an immediate impact on patient outcomes. This isn’t just about booking appointments — it’s about becoming a trusted voice for patients and learning the skills that will carry you into leadership. Your Career Growth Roadmap We don’t hire you just for the role you start in — we hire you for the leader you can become. Individuals committed to this growth will get an opportunity to experience the following: Building Your Foundation * Master patient communication and service strategies. * Learn the operational systems that make healthcare run efficiently. * Gain insight into every step of the patient journey.   Growth Track We offer two clear career pathways so you can grow where your strengths and passions lead you. Operational & Corporate Leadership * Progress through the stages to become a Patient Care Subject Matter Specialist (SME). * Collaborate directly with marketing, operations, HR, and more. * Develop as a Corporate Leadership Role or become a Field Specialist supporting multiple clinics nationwide.   Practice & People Leadership * Prepares you for Assistant Practice Manager roles. * Develops skills in leadership, people management, and clinic operations. * Primes your skills and experience to become a Practice Manager, which teaches individuals and leads an entire clinic team. Who We’re Looking For * Recent university graduates or early-career professionals in health sciences, business, communications, or related fields. * Exceptional interpersonal and communication skills. * A genuine passion for healthcare and patient experience. * Ambition to learn, grow, and lead. * Bilingualism (English/French) is a strong asset. Why Choose CDS * A clear, supported career path from day one — no guesswork. * Mentorship from seasoned healthcare leaders committed to your growth. * Opportunities nationwide across our extensive clinic network. * Work that matters — every call you make contributes to better health outcomes. * A culture of growth and innovation where your ideas are valued. Your future in healthcare leadership starts here. If you’re ready to turn your ambition into action, join CDS and begin the journey to becoming one of tomorrow’s leaders in the dental industry. Canadian Dental Services is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Patient Care Coordinator

Fort McMurray, Alberta Peak Dental Group

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Job Description

Duties:

  • The patient care coordinator is responsible for booking patient appointments and facilitating an excellent custom service experience.
  • You will be answering phones, booking appointments, confirming appointments, answering and responding to any leads through web marketing platforms or any new patient referral inquiries, poke calls, RecallMax follow-ups, and pre-determinations; as well as acquiring and presenting a break-down of benefits and the cost of treatment to patients.


Qualifications:

  • You must have a minimum 3 years experience in sales and service.

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Patient Care Representative

Burlington, Ontario CVOS Oral Surgery

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Job Description

Salary: $24.15/hr

CVOS Oral Surgery is looking for experienced Patient Care Representatives/Dental Receptionists who are committed to providing the best experience to patients.


We offer a positive, co-operative environment where teamwork is key. Unlike other dental offices, we are not open evenings or weekends which allows for a more balanced work life.


This is a full timeposition that will be guaranteed 30 hours per week, but averages 40+ hours. You will be required to work in our clinics throughout Halton and Mississauga, so if you don't mind travelling and are looking for a new opportunity, we want to hear from you.


NO AGENCIES PLEASE


We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please inform us if you require accommodations during the interview process


CVOS is a unionized workplace with the UFCW

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