130 Process Analyst jobs in Canada

Job Description

Was wir bieten:

Bei Magna erwartet dich ein spannendes und dynamisches Arbeitsumfeld, in dem du dazu beitragen kannst, marktführende Automobiltechnologien zu entwickeln. Wir investieren in unser Personal und bieten ihm die Unterstützung und Ressourcen, die es benötigt, um erfolgreich zu sein. Als Mitglied unseres globalen Teams erwarten dich aufregende und vielfältige Aufgaben sowie ein breites Spektrum an Entwicklungsmöglichkeiten. Wir sind nämlich der Meinung, dass dein Karrierepfad genauso individuell sein sollte wie du selbst.

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What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.

Job Responsibilities:

Mission of the Position:

The Expert, Business Process Optimization position will work with key stakeholders to conduct in-depth analysis of existing business processes and identify opportunities for improvement and optimization. The position will recommend, support and/or lead the design, development, and implementation of strategies to streamline processes and improve efficiency and will use data and metrics to measure the effectiveness of process improvements. This role may act as a work stream lead on key strategic projects and in collaboration with cross-functional teams.

Key Responsibilities:

• Conduct operational and statistical studies to identify current states and potential areas for process simplification, standardization, and optimization.
• Lead in planning and execution for business process optimization projects. These may include but are not limited to domains such as Quoting, EHS management, Expense management, Value Analysis/Value Engineering (VA/VE), front office digitalization, Continuous Integration / Continuous Delivery (CI/CD) pipelines, logistics planning, Objectives and Key Results (OKRs), Engineering Change management, procure to pay process, and other similar projects.
• Interview key stakeholders and develop detailed end-to-end process maps, identifying roles and resources required.
• Utilize data to recommend and implement optimization strategies for business processes, enhancing productivity and reducing inefficiencies.
• Expertly use software tools such as MS Office, MS Teams, BPMN2 Software, Visio or other visualization software, Power BI, Adobe Photoshop, Illustrator to expedite these tasks.
• Collaborate with various teams to facilitate the implementation of optimized processes, designing and implementing operational models to improve efficiency.
• Monitor process effectiveness to ensure consistency, refining processes as required, and developing measurable metrics to evaluate improvements.
• Prepare and present reports to management outlining findings and actionable recommendations based on data-driven insights.
• Train staff on new processes, standards, and changes, ensure compliance through auditing.
• Use visual, statistical methods or empirically founded decision-making tactics to conceptualize and execute experiments and demonstrate potential enhancement benefits.
• Follow Magna's Code of Conduct and Ethics and related compliance policies.
• Additional duties and responsibilities as assigned.

• Bachelor's degree in business, Statistics, Operations Research, Computer Science, Engineering, or a related field.
• Minimum 8 years of relevant work experience as a Lean Practitioner, Process Analyst, Business Analyst, Project/Program Manager, or a similar role.
• Expertise in process mapping, data gathering and analysis, and business process optimization techniques.
• Experience with methods such as Kaizen, Lean, 5S, and Six Sigma is an asset.
• Experience in data mining, business intelligence tools (e.g. MS Power BI, Grafana, etc.) and cloud data frameworks.
• Demonstrated proficiency in machine learning and operations research, along with strong mathematical abilities encompassing statistics and algebra.
• Knowledge of programming languages including R, node.js, SQL, and Python. Familiarity with other programming languages is an asset
• Knowledge of project management methodologies like Waterfall and Agile is an asset.
• Excellent problem-solving, analytical, and project management skills.
• Strong written and verbal communication skills.
• Self-motivated and driven, with the ability to identify high-value opportunities, gain information, develop understanding, and engage in the implementation.
• Proficiency in using software tools like MS Office, MS Teams, BPMN2 Software, Visio or other visualization software, Power BI, Adobe Photoshop, Illustrator.

• Practice and maintain integrity while following Magna's Charter and Constitution.
• Follow Magna's Code of Conduct and Ethics and related compliance policies.
• Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (IATF 16949).
• Drive the development of new technologies to improve quality, efficiency and reduce cost.
• Comply with safety policies and procedures to ensure duties of self are performed in a safe manner.
• Health & Safety responsibilities:
  • Understands and enforces Environmental, Health & Safety policies, procedures and rules.
  • Involved in accident / incident investigation, reporting and corrective actions.
  • Reviews safety incidents, memos, etc. with employees.
  • Train new employees.
  • Correct unsafe acts and conditions.
  • Ensure use of appropriate Personal Protective Equipment (PPE).
  • Assess employee safety performance as part of performance appraisal.
• Create a positive work environment by demonstrating and sharing functional/technical knowledge.
• Develop and maintain a responsive and cooperative working relationship with internal and external customers.
• Treat everyone with dignity, trust and respect.
• Complete additional duties and responsibilities as assigned.
• Comply with Magna's information and data protection policies.

Job Description

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary
As a Process Mining in Automation team for Managed Solution, you will be instrumental in analyzing, optimizing, and designing business processes using data-driven insights. Your role will involve not only identifying inefficiencies and automation opportunities but also creating new processes that are designed with a high degree of automation. You will work closely with cross-functional teams to ensure that these processes are implemented correctly and effectively.

Responsibilities

• Collaborate with cross-functional teams to gather requirements and understand business and technical needs for Managed Solutions

• Collaborate with stakeholders to gather requirements and understand business needs for new process designs

• Design and develop new processes for Managed Solutions with a focus on achieving a high level of automation

• Support the automation of processes by identifying suitable candidates for automation and working closely with the automation team

• Monitor and measure the impact of process improvements and automation initiatives

• Prepare and present findings, reports, and recommendations to stakeholders at various levels of the organization

• Conduct regular follow-ups with teams to assess the performance of implemented processes and make necessary adjustments

• Stay updated on the latest trends and technologies in process mining, automation, and business process management

Qualifications

• Proven experience in process mining, business process analysis, or related fields

• Proficiency in process mining tools (e.g., Celonis , UiPath Process Mining, etc.)

• Good understanding of the Managed Solution business as well as the portfolio of products and solutions used to support platforms and services

• Strong analytical and problem-solving skills with a data-driven mindset

• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment

• Familiarity with automation technologies and methodologies (e.g., RPA, BPM) is well considered

• Knowledge of programming languages (e.g., Python, SQL) is an advantage

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

Job Description

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Director of Process Management & Optimization is a critical role responsible for the design, implementation, monitoring, and continuous improvement of organizational processes within operations. This individual will focus on driving efficiency, reducing waste, enhancing quality, and ensuring that processes align with the company's strategic goals and customer needs. The Director of Process Management & Optimization will be responsible for identifying bottlenecks, streamlining workflows, and implementing best practices that drive operational excellence and sustainable growth.

What you’ll do:

Strategic Leadership:

• Oversee and manage day-to-day operational activities, resources, staffing and budgets
• Work closely with the VP of Operations and other Financeit leaders to identify areas for continuous improvement
• Deliver and continuously improve operations strategy
• Manage and oversee the Quality Assurance, Efficiency and training team within operations
• Foster collaboration with internal and external stakeholders to identify emerging trends, service opportunities, and strategic partnerships.

Process Analysis & Design:

• Map, analyze, and document current-state business processes across various departments and functions.
• Design and develop efficient, effective, and scalability future state processes

Process Implementation & Standardization:

• Lead and manage the implementation of new or revised processes, and guidelines ensuring smooth transitions and minimal disruption.
• Collaborate with other departments and individually execute process improvements with technology solutions.
• Create and deliver training programs for employees on new processes and tools.

Performance Monitoring, Optimization and Continuous Improvement:

• Define and track key process performance indicators (KPIs) and metrics.
• Conduct root cause analysis for process failures or inefficiencies.
• Implement corrective and preventative actions to ensure ongoing process effectiveness
• Measure the impact of continuous improvement and automation initiatives through the KPI lens, providing insights and reports to executive leadership and stakeholders.

Documentation & Governance:

• Establish and maintain process governance frameworks to ensure adherence to standards and ongoing process health.
• Ensure compliance with relevant industry regulations, quality standards, and internal policies.

Requirements

What you'll need to succeed:

• Degree in Business Administration, Computer Science, Engineering, or a related field.
• Minimum of 10 years of experience in strategy roles, including time in a top-tier consulting firm and/or leadership within investment management, financial services, or technology operations.
• Experience in process management, business analysis, operations, or continuous improvement roles.
• Proven experience in designing, implementing, and optimizing complex business processes.
• Experience with process mapping and modeling tools.
• Experience in agile development or product lifecycle.
• Certifications (Preferred): Lean Six Sigma Green Belt or Black Belt certification, PMP, and BPM.
• Ability to analyze complex data, identify root causes, and develop practical solutions.
• Strong ability to build relationships, influence stakeholders, and collaborate effectively across all levels of the organization.
• Experience with Looker, Powerbi, or Tableau.SQL and AI competency is an asset
• Experience in driving organizational change and fostering adoption of new processes.

Benefits

Winner of Canada’s Most Admired Corporate Cultures twice. We offer more than just the basics, take advantage of:

• An award-winning culture with a collaborative & inclusive team.
• Competitive pay and performance-based bonus.
• Committed to flexible work arrangements, offering hybrid workplace options.
• Comprehensive medical, dental and vision coverage + Lifestyle Account.
• RRSP Matching and Parental Leave Top UP Program.
• In office massage, meditation & workout sessions.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
• Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Financeit is an equal opportunity employer. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Job Description

Senior Business Analyst, Process & AI Systems

Location: Calgary, Alberta

Employment Type: Full-time, Hybrid

Salary: Competitive, based on experience (~120k/yr) + Benefits + Performance Bonus

Define the systems and processes that power a high-growth tech platform.

At Ripple, we are a high-growth PropTech company on a mission to redefine the experience of renting by revolutionizing how people access and manage services. Based in Calgary, we’re growing fast and doing big things—with 4.7 stars on Google from hundreds of happy customers who love our speed, transparency, and easy-to-use platform.

As we prepare to scale nationally, we are looking for a structured, process-oriented leader to build the operational blueprint that will power our expansion.

This role is perfect for a Business Analyst who excels at translating complex business needs into clear, actionable plans and isn't afraid to get technical. You are a systems thinker and a natural problem-solver, skilled at understanding the big picture and documenting it with precision. As our Senior Business Analyst, you will be the glue between our business goals and our technology, ensuring that our processes are well-designed and our systems are configured to support our growth.

You will be in charge of defining the requirements for our operational systems, authoring the procedures that guide our team, and collaborating with Product Managers and leadership to build for the future.

• Analyze and Document Processes: Map current-state workflows, identify inefficiencies, and design optimized future-state processes that scale.
• Define Business Requirements: Author and maintain detailed Business Requirements Documents (BRDs) for new systems, features, and process improvements.
• Design & build intelligent workflows: Become the expert on our end-to-end customer journey, from onboarding to issue resolution, and re-design it for maximum efficiency.
• Operationalize AI Insights: Design and implement workflows that leverage our AI systems to automate decision-making, classify customer requests, and drive proactive service delivery.
• Create Standard Operating Procedures (SOPs): Write and manage a clear, comprehensive library of SOPs that ensures consistent and high-quality service delivery.
• Design System Integrations: Work with technical teams to understand API capabilities, document data flows, and define the logic for system integrations.
• Act as a key business stakeholder for product: Collaborate closely with our product and engineering teams to define requirements and translate operational needs into features for our core platform.
• System Configuration & Administration: Manage the configuration of key business applications, such as our CRM (HubSpot), to ensure they align with the defined business processes.
• Data-Driven Analysis: Use data to identify trends, support recommendations, and build business cases for new initiatives and improvements.

Requirements

You’re a master of organization, an exceptional communicator, and a structured thinker. You find satisfaction in creating clarity from complexity and are motivated by building robust, well-documented systems that empower a team to succeed.

We’d love to meet you if you have:

• A Bachelor’s degree in Business, Information Systems, or a related field.
• 5+ years of experience as a Business Analyst, Systems Analyst, or in a similar role within a tech-driven company.
• Demonstrated experience in requirements gathering, process mapping (using BPMN or similar notations), and stakeholder management.
• A proven track record of writing clear and detailed BRDs, SOPs, and other process documentation.
• Strong experience with CRM platforms like HubSpot.
• A solid understanding of REST APIs and how systems communicate.
• A team-first mindset and a willingness to wear multiple hats in a fast-growing environment.

Bonus points if you have:

• A Master’s degree or MBA in a related field.
• Experience with a scripting language (like Python or Google Apps Script) for light automation or data analysis.
• Experience using tools like Postman for API testing.
• Experience in a SaaS, platform, or marketplace company.

Benefits

• You’ll be trusted and supported – You’re not just a number here. You’ll have real ownership over your responsibilities, and your ideas for making things better will be heard.
• You’ll be joining a top-rated team – With a 4.7-star rating on Google, we’re known for delivering an exceptional customer experience. We take pride in what we build.
• You’ll grow with us – As we expand, there’s opportunity to grow into a more senior operations or product role in the future.
• You’ll work in a fast, tech-forward environment – No clunky processes or outdated systems here. We love finding better, smarter ways to get things done.

• Base salary: Competitive and based on experience
• Stock Option Plan
• Performance bonus: up to 10% based on operational KPIs and project outcomes
• Hybrid work model with flexibility
• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• Paid Time Off Benefits

DarkVision, a Koch Engineered Solutions company, is seeking a Data Analysis Team Lead to join our fast growing In-line (pipeline) Inspection team in North Vancouver, BC . DarkVision leverages cutting-edge proprietary acoustic imaging technology to deliver industry leading asset inspection services, capable of detecting defects as small as a few millimeters. As an ILI (In-Line Inspection) Data Team Lead, you will manage a team of Data Analysts to produce accurate inspection reports critical to the safe operation of oil and gas pipelines.

The ideal candidate has experience leading technical teams to deliver mission-critical results in a fast-paced, entrepreneurial environment. You bring a passion for operational excellence, process optimization, and challenging the status quo. Join our innovative team - comprising experts in machine vision, imaging, computer graphics, and data analytics - as we continue building the world's most advanced platform for industrial imaging and pipeline diagnostics.

Our Team

Our Data Analysts utilize 3D data visualization software and human-in-the-loop machine learning processes to meticulously analyze ultrasound datasets. The outputs of these analyses result in critical insights that enable our clients to make data-informed decisions on the operations and maintenance of multi-million-dollar infrastructure assets.

What You Will Do

• Learn the delivery standards and workflow processes for your assigned ILI product line
• Regularly check in with team members to assess capacity and remove roadblocks or inefficiencies
• Through frequent 1:1 meetings, track team members' progression in their role, deliver constructive feedback, and ensure they receive proper recognition for their work while building a roadmap for their career development
• Facilitate communication between your team and other teams and upper management
• Ensure employees are aligned with the company vision, and that the goals and direction of the team help drive achievement of the vision
• Facilitate the improvement of workflow procedures and best practices; seek out new solutions, seek feedback, and investigate and implement improvement opportunities
• Review projects assigned to Analysts on your team; you are responsible for the content and delivery of projects
• Partner with Recruiting and other Team Leads to recruit and evaluate candidates; a high volume of growth and hiring is expected
• Make informed recommendations for hiring, raises/promotions, performance management, and further training
• Develop new and improve existing processes and standards
• Set project deadlines, assign project leads, and manage follow-up requests
• Forecast team capacity vs. projected projects, offering transparency to stakeholders

Who You Are (Basic Qualifications)

• At least 2 years of engineering or science study at university, college, or technical school
• Experience managing a team producing client deliverables (e.g. reports, analysis)
• Experience managing early to mid-career individuals
• Experience leading process improvement initiatives

What Will Put You Ahead

• Experience in the Oil & Gas industry (e.g. ILI, pipeline or piping integrity, NDE/NDT, well integrity, well logging) or industrial asset inspection services
• Experience managing teams with at least 5 team members
• Experience in rapidly scaling an operation or team
• Able to disseminate complex information and generate pragmatic solutions
• Able to assess and adjust work processes to meet scaling requirements; delegate and prioritize work effectively among the team

For this role, we anticipate paying $85,000 - $110,000 CAD per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch Engineered Solutions company, DarkVision provides high-resolution acoustic imaging technology that offers significant improvements over existing ultrasonic and other imaging technologies on the market today. We serve customers in a variety of industries, such as public infrastructure, energy and pipelines, power (renewables and conventional), aerospace, manufacturing, automotive and others.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

How to Apply

If you have the above qualifications, we would like to hear from you. We thank all applicants in advance, but please be advised that only those selected for an interview will be contacted.

We are an equal opportunity employer. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the kochcareers.com webpage.

Successful candidates will be required to complete a criminal background check.

keywords: team lead, supervisor, leadership, management, supervision, analyst, analysis, reporting, reports, pipeline integrity, in-line inspection, ILI, asset inspection, condition monitoring, anomalies, cracks, deformation, metal loss, geometry, well integrity, pipes, piping, oil & gas, upstream, midstream

#LI-JN1

Job Description: Salary: Maximum fee of $35,000 Request for Proposals Freshwater Literature Review and Data Analysis Commencing for October 2025 to March 2026 18 July 2025 PROPOSAL DEADLINE: Monday, September 8 by 5pm EDT PROPOSALS DELIVERED TO: Wildlife Conservation Society Canada 1.0 Background Wildlife Conservation Society (WCS) Canada is a national non-governmental organization with a mission is to save wildlife and wild places in Canada through science, conservation action, and by inspiring people to value nature. WCS Canada is affiliated with global WCS programs in more than 60 countries, and we are active at the science-policy interface in Canada and internationally. This RFP is issued by WCS Canadas Ontario Northern Boreal program, active since 2004 in the far north. As one of the few organizations with a continuous scientific presence in the region, we lead field-based research on large mammals, freshwater fish, and peatlands; co-develop programs with First Nations; collaborate with academic, government, and Indigenous researchers; and contribute to policy development to guide conservation decisions. 2.0 Contracting opportunity WCS Canada producing a report summarizing multiple years of freshwater ecological data that has been collected on the water quality, water chemistry, fish contaminants, and benthic invertebrates in northern boreal rivers in Ontario. We are seeking proposals (RFP) from qualified individuals or groups to support the completion of this report. We are requesting that individuals or groups submit a proposal outlining their qualifications, relevant experience, and proposed approach to conducting a literature review and statistical analyses of previously collected data. This work will inform and support the creation of a comprehensive and useful summary report by WCS Canada that outlines the status and trends in these northern boreal rivers. 3.0 Proposal Administration All requests for clarification and questions concerning this RFP must be submitted in writing no later than 5 September 2025 via email to Brianna Kim, Finance and Administrative Manager (indicate Freshwater Literature Review and Data Analysis on the subject line). Responses, if determined appropriate by WCS Canada, will be issued in writing to all known proposers. Proposals, plus attachments, are to be submitted in e-form to: Brianna Kim, Finance and Administrative Manager, WCS Canada may request an interview of any proposer (vendor). Such a request for an interview does not constitute a contract award. Proposals must be received no later than 5:00 PM, 8 September 2025 Key Dates:Last day to submit questions 7 September 2025 Proposals due8 September 2025 Interviews of proposers 11 to 18 September 2025 Notice of Award by 25 September 2025 4.0 Scope of Services and Desired Qualifications The services and deliverables to be provided by the proposer: Freshwater data analyses:Conduct an analysis of the spatial and temporal patterns of previously-collected data on fish contaminants, water quality, water chemistry, and benthic invertebrates in XXX (geography of the data analysis from watersheds over X years; andWhere applicable, compare findings to appropriate benchmarks and reference data from other relevant regions or studies; andProvide a clear interpretation of the data, supported by the freshwater literature review (below).Freshwater literature review:Conduct a focused review of both formally-published, peer-reviewed literature and grey literature (e.g., government reports, technical memos, unpublished studies) related to fish contaminants, water quality, water chemistry and benthic invertebrates from northern boreal river systems. The review should prioritize sources that directly inform or contextualize the interpretation of the collected data; andOrganize identified literature into a database that includes a summary for each resource.Provide assistance and support for summarizing the literature review and data analyses into a final report to be written by WCS Canada staff. The selected proposer is expected to have the following qualifications: Must have experience with freshwater ecological monitoring and research, including familiarity with common approaches used for: freshwater ecological monitoring, freshwater statistical analyses, and freshwater literature reviews;Additional preference will be given for experience with ecological monitoring and research in northern boreal rivers;Must be familiar with ecological analyses in R; andBe familiar with WCS Canadas mission and programmatic activities. 5.0 Length of Engagement The term of engagement is for an approximately 6-month period ending March 30, 2026. 6.0 Proposal Content Proposals should be clear and concise and should address in detail, and with appropriate documentation, each of the items listed below. WCS Canada may request clarification of any proposal during the evaluation process, but is not bound to do so, and proposers should not assume they will have any further opportunity to clarify their proposals subsequent to the proposal due date. Each proposer is requested to submit, on or before the submission deadline, a package containing its proposal addressing the following items in the order listed: A. Technical Qualifications 1. Contact Information On a single cover sheet, please provide:Contact information for the lead individual(s) who are anticipated to work on the project, including e-mail addresses, telephone number, and street address.Web address (if relevant).Year proposer was established (if relevant).Size of proposer (if relevant).List of proposed staff assigned to this project (if relevant).Signature of Principal and date of the signature. 2. Overview (1-page maximum) Proposers should provide a summary of their understanding of the services and deliverables that will be their responsibility and a description of the methods they will use to achieve those objectives, including technical quality assurance, and general management practices for comparable projects. 3. Qualifications Proposers are requested to provide detailed information that demonstrates the following:Experience providing the services requested in this RFP;Proficiency with projects of comparable size and complexity; andDemonstrable commitment to diversity and inclusion of staff and subcontractors. 4. Timetable/Schedule Proposers should produce a draft schedule that outlines critical milestones for the work. 5. Resume(s) A resume/CV of the individual(s) proposing to conduct the work should be attached, which must outline and explain the relevant experience of the individual(s) with similar previous projects. Upon award of the contract, substitutions of personnel will not be allowed without the prior written consent of WCS Canada. 6. References Proposers are requested to provide examples of up to three (3) similar projects, recently completed or in progress, with the following information for each:Description of the workName of a contact person who can provide a reference References may be contacted directly by WCS Canada. B. Fee Proposal Maximum Fee The total proposal fee shall not exceed $5,000 CAD, inclusive of all applicable sales taxes, administrative expenses, and any other project-related costs.Base fee ___Additional fees (e.g., information technology infrastructure costs, administrative support charge) ___ Total ___ 3.Other services Provide information regarding how any requested additional services will be charged (e.g., personnel with titles and hourly or per diem rates). 7.0 General Conditions of Proposal Submissions The following general conditions apply to all proposals submitted in response to any RFP issued by WCS and WCS Canada (collectively referred to below as (WCS Canada):Non-Binding: WCS Canadas solicitation of proposals in response to any RFP does not commit WCS Canada to award a contract, and this RFP is not an offer to enter into a contract for the services to be provided as described herein.Proposal Materials and Costs: WCS Canada is not liable for any costs incurred in the preparation, submission or negotiation of a response to its RFP or incurred for any other purpose or reason in connection with the RFP. No materials submitted with this RFP will be returned.Confidentiality: All information and material contained in any WCS Canada RFP or issued by WCS Canada or any of its agents as part of any WCS Canada RFP process is confidential and is the exclusive property of WCS Canada.Modifications: As a condition of award, WCS Canada may request any proposer to make revisions, additions, or deletions to its proposal.Subcontractors: After award of contract, WCS Canada will have no obligation, financial or otherwise, to any subcontractor of the awardee. Nevertheless, any subcontract will be required to be subject to and consistent with the prime contract between WCS Canada and the awardee, and WCS Canada may require any subcontract to include specific terms and conditions.Reserved Rights: WCS Canada at any time in its sole discretion may, without notice and without liability to any proposer or any other party for their expenses incurred in the preparation of the responses hereto or otherwise, do any and all of the following:Amend or withdraw this RFP;Accept or reject any and all proposals received in response to this RFP;Award the contract to a proposer other than the proposer offering the lowest fee;Request additional materials and clarification or modification of any submitted proposal;Extend the time for submission of all proposals after notification to all prospective proposers;Terminate negotiations with a selected proposer and select another proposer;Take such action as WCS Canada deems appropriate if negotiations fail to result in a signed agreement within a reasonable amount of time; and/orTerminate or modify the solicitation and selection process at any time and re-issue the solicitation to whomever WCS Canada deems appropriate. The selected vendor will be required to execute a written agreement with WCS Canada, including terms generally consistent with those set forth in Appendix A hereto, effective upon the date the written agreement is executed by both WCS Canada and the selected vendor. 8.0 Evaluation and Selection Criteria Selection Process:WCS Canada will review and evaluate all proposals to determine each proposer's rating. This evaluation may include a request to interview proposers and for proposers to virtually present their proposals for purposes of clarification.The proposal offering the most advantageous terms based on the criteria below will be selected for the award. WCS Canada may reject any and all proposals if, in its sole opinion, no proposal satisfies its criteria. Evaluation Criteria: The evaluation criteria and weight will be as follows: Demonstrated technical capability to provide the services (50%);Project-related experience (25%); andClient references (25%) APPENDIX A CONTRACT, INSURANCE, AND REGULATORY REQUIREMENTS 1. Payment Contractor will submit invoices for its work, in a form acceptable to WCS Canada, to its contact for review, who will submit the invoices for payment. Payment is subject to acceptance of the services. Contractor will be paid without deductions for income taxes or other sums which employers in Canada are required to deduct from employees wages. Even though income tax and other deductions are not made by WCS Canada, Contractor should be aware that WCS Canada may be obligated by Canadian regulations to report to Canada Revenue Agency total annual amounts paid to Contractor. Contractor will be solely responsible for the payment of all withholding and other taxes, of whatever type or nature, arising out of or related to its engagement under this Agreement and agrees to and hereby does indemnify and defend WCS Canada and its directors, officers, employees, independent contractors and agents against any claim relating to such taxes. WCS Canada will pay approved fees and expenses within thirty days after receipt of acceptable documentation. 2. Relationship of the Parties Contractors relationship to WCS Canada under this Agreement is that of an independent contractor. Nothing in this Agreement will be deemed to constitute a relationship of employer-employee, joint venture, partnership, agency, or legal representative between Contractor and WCS Canada for any purpose. Neither Contractor nor any of its employees, independent contractors or agents will receive the health insurance, sick leave, vacation, pension, retirement savings plan or other fringe benefits, or severance or termination pay, associated with regular employment at WCS Canada. 3. Termination Either party may terminate this Agreement without cause by furnishing at least 30 days written notice to the other. In such event, Contractor will be paid only for services actually rendered to the date of termination. With reasonable cause, either party may terminate this Agreement immediately upon written notice to the other. Contractor shall not incur any additional expenses between the date of notice of termination and the date of termination without the prior written consent of WCS Canada. 4. Confidentiality Contractor warrants that it will maintain in strict confidence WCS Canadas Confidential Information (as defined below) to which it has access during the term of this Agreement. Contractor will treat WCS Canadas Confidential Information with the same standard of care that it uses in maintaining its own Confidential Information, provided that that standard is not negligent. Contractor will use WCS Canadas Confidential Information only as is required by this Agreement, and will not reveal it to a third party without the prior written consent of WCS Canada, or unless it is required by law to reveal it. Confidential Information means information concerning each partys affairs, activities, research, proposals, projects, finances, property or method(s) of operation, trade secrets, know-how and similar information. Confidential Information does not include information which (a) is already known through lawful means to the receiving party before the other partys disclosure, (b) after disclosure, becomes generally known to the public through no breach or fault of the receiving party, (c) a party receives from a third party who is free to make such disclosure without breaching any legal obligation to the disclosing party under this Agreement, (d) the receiving party develops independently as evidenced by its own written records, or (e) is required to be disclosed by judicial or administrative process, in which case the party required to make that disclosure will notify the other of the obligation and cooperate reasonably with that partys effort to bar or seek a modification of the order. The term Contractor for purposes of this section shall include Contractor,

Job Description

Finance & Accounting, Process Improvement Specialist Position Overview:

Lambert Nemec Group, Winnipeg’s leader in Permanent Recruitment, has partnered with our client in the search for a Finance & Accounting, Process Improvement Specialist . This newly created leadership role is ideal for someone with a strong finance background and proven customer service expertise who thrives on solving problems, streamlining processes, and building relationships.

Reporting to senior finance leadership, the Manager will be responsible for creating and leading a service-focused function that supports internal stakeholders with Accounts Payable, Accounts Receivable, Payroll, and other finance-related inquiries. This role will focus on designing and implementing efficient workflows, resolve workflow issues, managing escalations, and ensuring every interaction is handled with professionalism and a customer-first mindset.

Responsibilities:

• Build and lead a finance service team that delivers consistent, high-quality support to internal stakeholders.
• Act as the main liaison between finance and other departments, ensuring issues are addressed quickly, accurately, and with excellent service.
• Identify recurring service or process challenges, determine root causes, and implement preventative solutions.
• Partner with technology teams to enhance ticketing and workflow systems for better efficiency and transparency.
• Create and maintain communication strategies that keep stakeholders informed of progress, timelines, and changes.
• Foster a culture of customer service excellence within the finance function.
• Lead change management initiatives to improve processes and stakeholder experience.
• Prepare and present regular reporting on service delivery performance, trends, and improvement initiatives.

Requirements:

• Professional accounting designation (Canadian CPA)
• Minimum of 5 years in finance or accounting operations leadership, with strong knowledge of AP, AR, and payroll processes.
• Proven background in customer service with the ability to manage and resolve complex issues.
• Experience implementing or managing service delivery or ticketing systems.
• Strong process improvement skills, with experience designing and rolling out new workflows.
• Exceptional communication, relationship management, and conflict resolution skills.
• Ability to balance technical finance knowledge with a service-oriented approach.
• Advanced Excel skills and strong analytical abilities.
• Desire to resolve complex problem

Rewards:

• Base salary: $85K – $100K (dependent on qualifications)
• Bonus plan
• Extended health benefit plan & matching RSP program

To Apply:
Please complete our confidential online registration at to be considered for this opportunity or send your resume (in Word format) directly to Kyne Hunt, VP of Recruitment and Advisory at , quoting Finance & Accounting, Process Improvement Specialist in the subject line.

To view other opportunities currently available, visit:
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We thank all applicants in advance. However, only those individuals who best meet our client’s specifications will be contacted. All other resumes will be kept on file for future consideration.

Driving Transformation while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
• Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.

What We’re Looking For

• Skills & Experience: A mix of experience in areas such as:
• Data Science, Analytics, Visualization & Artificial Intelligence
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields
• Key Qualities:
• Strong leadership abilities
• High self-initiative and ownership of projects
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact