14 Process Optimization jobs in Canada

Job Description

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Only CV's in English will be considered

Key Responsibilities

• Become a subject matter expert in all of our internal AI Applications and their capabilities.
• Apply prompt engineering and prompt engineering frameworks to optimize AI output for different business needs.
• Create marketing materials, including written copy, graphics, and presentations, to promote AI initiatives.
• Create Documentation and User Guides on Internal AI Applications
• Design Workflow Diagrams in Confluence, Draw.io, or Visio
• Track work progress, issues, and milestones in Jira, ensuring projects remain on schedule.
• Manage and follow up on projects, ensuring deadlines are met and deliverables are completed to standard.
• Lead Intake Meetings for Process Improvement Projects
• Develop and deliver AI and prompt engineering training sessions for internal teams.
• Record and edit videos for training, marketing, and project updates.
• Provide guidance on what AI can and cannot do, setting realistic expectations for stakeholders.
• Collaborate across departments to ensure successful AI project implementation.

Required Qualifications

• 3+ years of business analyst experience. Knowledge of process management methodologies such as BPM, Lean, Six Sigma, Agile etc.
• 2+ years of experience in AI-related roles, digital marketing, or project coordination.
• Demonstrated expertise in prompt engineering and familiarity with prompt frameworks.
• Consulting Experience
• Proven ability to train individuals and teams in AI tools and workflows.
• Strong project management skills with hands-on Jira experience.
• Proficiency in recording and editing videos (basic to intermediate).
• Strong understanding of AI capabilities, limitations, and ethical considerations.
• Excellent written and verbal communication skills for creating marketing materials and training content.
• Ability to work cross-functionally and manage multiple priorities.

Preferred Qualifications

• Experience in AI marketing or technology adoption campaigns.
• Familiarity with AI tools beyond chat-based models (e.g., image generation, speech-to-text).
• Knowledge of agile workflows and sprint planning in Jira.
• Basic graphic design or content creation skills.
• Background in enterprise or corporate environments.
• Experience working with RPA Solutions

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you. 

Driving Transformation while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
• Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.

What We’re Looking For

• Skills & Experience: A mix of experience in areas such as:
• Data Science, Analytics, Visualization & Artificial Intelligence
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields
• Key Qualities:
• Strong leadership abilities
• High self-initiative and ownership of projects
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

Driving Transformation while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
• Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.

What We’re Looking For

• Skills & Experience: A mix of experience in areas such as:
• Data Science, Analytics, Visualization & Artificial Intelligence
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields
• Key Qualities:
• Strong leadership abilities
• High self-initiative and ownership of projects
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

Driving Transformation while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
• Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.

What We’re Looking For

• Skills & Experience: A mix of experience in areas such as:
• Data Science, Analytics, Visualization & Artificial Intelligence
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields
• Key Qualities:
• Strong leadership abilities
• High self-initiative and ownership of projects
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

Driving Ambitious Change while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering, training and coaching stakeholders to make well-informed decisions while navigating complex challenges. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in deploying lean six sigma based training and coaching for other leaders and business stakeholders.
• Collaborative Environment: You’ll work with diverse cross-functional teams, focusing on fostering learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Develop New Training & Training Systems: Create the vision and strategy to lead the implementation of content and reporting for enterprise training and coaching initiatives focused on process improvement, change management and lean six sigma methodologies.
• Train and Develop: Coaching and mentoring of business leaders, employees and Process Improvement Leaders on process improvement methodologies and best practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.

What We’re Looking For

Skills & Experience: A mix of experience in areas such as:

• Enterprise Training
• Training Development
• Lean Six Sigma Methodologies
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields

Key Qualities:

• Strong leadership abilities
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• High self-initiative and ownership of projects
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

Driving Ambitious Change while Building Trusting Relationships

As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering, training and coaching stakeholders to make well-informed decisions while navigating complex challenges. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.

Why Join Us?

• Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
• Growth and Impact: Play a critical role in deploying lean six sigma based training and coaching for other leaders and business stakeholders.
• Collaborative Environment: You’ll work with diverse cross-functional teams, focusing on fostering learning and innovation.
• Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You’ll Do

• Develop New Training & Training Systems: Create the vision and strategy to lead the implementation of content and reporting for enterprise training and coaching initiatives focused on process improvement, change management and lean six sigma methodologies.
• Train and Develop: Coaching and mentoring of business leaders, employees and Process Improvement Leaders on process improvement methodologies and best practices.
• Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
• Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.

What We’re Looking For

Skills & Experience: A mix of experience in areas such as:

• Enterprise Training
• Training Development
• Lean Six Sigma Methodologies
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Product Management
• Operations Management
• Or other relevant fields

Key Qualities:

• Strong leadership abilities
• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• High self-initiative and ownership of projects
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)

Additional Information

• Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact