33 Process Improvements jobs in Canada
Business Process Improvement Specialist
Edmonton, Alberta
GreenFox Windows and Doors
Posted 1 day ago
Job Viewed
Job Description
# **Greenfox Windows & Doors**
# **Business Process Improvement Specialist**
**Location**
: Edmonton, AB.
Do you thrive on solving problems, improving efficiency, and helping teams work smarter? At
**Greenfox Windows & Doors**
, we're looking for a
**Business Process Improvement Specialist**
to lead the charge in streamlining workflows, optimizing systems, and ensuring our teams have the tools and processes they need to succeed. This is an exciting opportunity to make a tangible impact in a dynamic, growing organization.
**Greenfox Windows & Doors**
is one of Alberta's leading providers of energy-efficient windows and doors, proudly serving homeowners and businesses with unmatched craftsmanship and customer care. We are more than a workplace; we are a community built on teamwork, open communication, and growth opportunities. Many of our team members have advanced their careers here, and we are committed to helping every employee realize their full potential. At
**Greenfox**
, we believe in doing things right: for our clients, our employees, and our future.
As a
**Business Process Improvement Specialist**
, you'll be responsible for analyzing, documenting, and improving workflows across all departments. You'll partner with leaders and teams to identify inefficiencies, implement improvements, and support adoption through training and communication. Your work will ensure that our processes are not only efficient and compliant but also foster a culture of continuous improvement.
**Responsibilities**
- Develop and maintain a centralized Process Library of documented workflows and SOPs.
- Conduct process assessments to identify inefficiencies, risks, and opportunities for improvement.
- Lead cross-functional improvement initiatives (including Lean Six Sigma projects) to deliver measurable outcomes.
- Redesign workflows to enhance clarity, reduce cycle times, and improve productivity.
- Create training guides, checklists, and visual workflows to support adoption.
- Facilitate workshops and provide coaching to ensure new processes are understood and followed.
- Define KPIs, build dashboards, and provide regular performance reports to leadership.
- Support the integration of digital tools and automation into business processes.
- Conduct and document root cause analyses for major operational issues.
**Qualifications**
- Previous experience in business process improvement, business analysis, or operations.
- Knowledge of Lean Six Sigma principles (certification an asset).
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and facilitation abilities, with experience leading cross-functional initiatives.
- Proficiency with CRM or manufacturer-specific ERP software.
- Ability to learn and adapt to new software quickly.
- Post-secondary education in business administration, operations, or a related field preferred.
**What We Offer**
- Salaried, full-time position (salary discussed during hiring process)
- Extended health & dental (100% employer-paid after probation)
- RRSP match
- Gym membership discounts
- Team-building events and employee referral program
- On-site parking
- Supportive, growth-oriented workplace
**Ready to shape the future of our processes?**
Apply today and be part of a company where your skills and ideas truly make a difference.
*Greenfox Windows & Doors is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, family status, disability, or any other protected ground under applicable human rights legislation.*
# **Business Process Improvement Specialist**
**Location**
: Edmonton, AB.
Do you thrive on solving problems, improving efficiency, and helping teams work smarter? At
**Greenfox Windows & Doors**
, we're looking for a
**Business Process Improvement Specialist**
to lead the charge in streamlining workflows, optimizing systems, and ensuring our teams have the tools and processes they need to succeed. This is an exciting opportunity to make a tangible impact in a dynamic, growing organization.
**Greenfox Windows & Doors**
is one of Alberta's leading providers of energy-efficient windows and doors, proudly serving homeowners and businesses with unmatched craftsmanship and customer care. We are more than a workplace; we are a community built on teamwork, open communication, and growth opportunities. Many of our team members have advanced their careers here, and we are committed to helping every employee realize their full potential. At
**Greenfox**
, we believe in doing things right: for our clients, our employees, and our future.
As a
**Business Process Improvement Specialist**
, you'll be responsible for analyzing, documenting, and improving workflows across all departments. You'll partner with leaders and teams to identify inefficiencies, implement improvements, and support adoption through training and communication. Your work will ensure that our processes are not only efficient and compliant but also foster a culture of continuous improvement.
**Responsibilities**
- Develop and maintain a centralized Process Library of documented workflows and SOPs.
- Conduct process assessments to identify inefficiencies, risks, and opportunities for improvement.
- Lead cross-functional improvement initiatives (including Lean Six Sigma projects) to deliver measurable outcomes.
- Redesign workflows to enhance clarity, reduce cycle times, and improve productivity.
- Create training guides, checklists, and visual workflows to support adoption.
- Facilitate workshops and provide coaching to ensure new processes are understood and followed.
- Define KPIs, build dashboards, and provide regular performance reports to leadership.
- Support the integration of digital tools and automation into business processes.
- Conduct and document root cause analyses for major operational issues.
**Qualifications**
- Previous experience in business process improvement, business analysis, or operations.
- Knowledge of Lean Six Sigma principles (certification an asset).
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and facilitation abilities, with experience leading cross-functional initiatives.
- Proficiency with CRM or manufacturer-specific ERP software.
- Ability to learn and adapt to new software quickly.
- Post-secondary education in business administration, operations, or a related field preferred.
**What We Offer**
- Salaried, full-time position (salary discussed during hiring process)
- Extended health & dental (100% employer-paid after probation)
- RRSP match
- Gym membership discounts
- Team-building events and employee referral program
- On-site parking
- Supportive, growth-oriented workplace
**Ready to shape the future of our processes?**
Apply today and be part of a company where your skills and ideas truly make a difference.
*Greenfox Windows & Doors is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, family status, disability, or any other protected ground under applicable human rights legislation.*
This advertiser has chosen not to accept applicants from your region.
0
Manager, Business Process
Toronto, Ontario
Bausch + Lomb
Posted 1 day ago
Job Viewed
Job Description
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Job Title** : Manager, Business Process
**Position:** Permanent, Full-time
**Location** : Ontario, Canada (Remote)
**Department** : IT
**Reports to** : Director IT
**Position Summary** :
We are seeking an experienced and detail-oriented **Manager, Business Process** to lead the support and enhancement of PeopleSoft applications across the US and Western Europe. Acting as the escalation point beyond routine AMS activities, this role partners with business stakeholders and offshore teams to ensure system reliability, deliver effective solutions, and drive process improvements. The ideal candidate combines strong technical expertise with excellent communication skills and a proactive, problem-solving approach.
**Key Responsibilities** :
+ Lead the support, maintenance, and enhancement of PeopleSoft modules, ensuring timely and effective issue resolution.
+ Serve as the escalation point for the AMS offshore support team, managing complex technical and functional issues.
+ Partner with finance, operations, and business stakeholders to troubleshoot and resolve application challenges.
+ Support data mapping, conversion, and integration initiatives between PeopleSoft and other ERPs, including SAP and BPCS.
+ Coordinate and provide support during month-end, quarter-end, and year-end close activities.
+ Lead and support testing efforts for PeopleSoft and SAP systems, ensuring quality and compliance.
+ Review, validate, and approve technical specifications, change requests, and readiness for production deployments.
+ Collaborate with EMEA PeopleSoft teams and cross-functional IT/business stakeholders to align solutions with organizational needs.
+ Build strong business user relationships by advising on reporting, audit requirements, and system changes.
+ Gather and document requirements from stakeholders, producing actionable outputs and driving process improvements.
+ Prioritize and manage incoming requests, escalating or creating change requests as appropriate.
+ Provide operational support, training, and guidance to business users on PeopleSoft system tasks.
**Qualifications and Skills** :
+ Bachelors degree in Computer Science, Information Systems, Finance, or related field (Masters degree preferred).
+ 6 years or more of progressive experience in Peoplesoft application support and management.
+ Hands-on experience with PeopleSoft 8.4 modules: Item Master, Inventory, Order Management, Billing, Purchasing, Data Exchanges, Finance, and General Ledger.
+ Strong SQL and data analysis skills.
+ Excellent problem-solving, communication, and stakeholder management abilities.
+ Experience with additional modules such as Accounts Receivable, Asset Management, Project Costing, and Cost Management.
+ Strong understanding of financial processes and inventory controls.
+ Proficiency with PeopleSoft Application Designer and data conversion.
+ Experience in ERP integrations and interface development.
+ Background working with global business users and offshore support teams.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Job Title** : Manager, Business Process
**Position:** Permanent, Full-time
**Location** : Ontario, Canada (Remote)
**Department** : IT
**Reports to** : Director IT
**Position Summary** :
We are seeking an experienced and detail-oriented **Manager, Business Process** to lead the support and enhancement of PeopleSoft applications across the US and Western Europe. Acting as the escalation point beyond routine AMS activities, this role partners with business stakeholders and offshore teams to ensure system reliability, deliver effective solutions, and drive process improvements. The ideal candidate combines strong technical expertise with excellent communication skills and a proactive, problem-solving approach.
**Key Responsibilities** :
+ Lead the support, maintenance, and enhancement of PeopleSoft modules, ensuring timely and effective issue resolution.
+ Serve as the escalation point for the AMS offshore support team, managing complex technical and functional issues.
+ Partner with finance, operations, and business stakeholders to troubleshoot and resolve application challenges.
+ Support data mapping, conversion, and integration initiatives between PeopleSoft and other ERPs, including SAP and BPCS.
+ Coordinate and provide support during month-end, quarter-end, and year-end close activities.
+ Lead and support testing efforts for PeopleSoft and SAP systems, ensuring quality and compliance.
+ Review, validate, and approve technical specifications, change requests, and readiness for production deployments.
+ Collaborate with EMEA PeopleSoft teams and cross-functional IT/business stakeholders to align solutions with organizational needs.
+ Build strong business user relationships by advising on reporting, audit requirements, and system changes.
+ Gather and document requirements from stakeholders, producing actionable outputs and driving process improvements.
+ Prioritize and manage incoming requests, escalating or creating change requests as appropriate.
+ Provide operational support, training, and guidance to business users on PeopleSoft system tasks.
**Qualifications and Skills** :
+ Bachelors degree in Computer Science, Information Systems, Finance, or related field (Masters degree preferred).
+ 6 years or more of progressive experience in Peoplesoft application support and management.
+ Hands-on experience with PeopleSoft 8.4 modules: Item Master, Inventory, Order Management, Billing, Purchasing, Data Exchanges, Finance, and General Ledger.
+ Strong SQL and data analysis skills.
+ Excellent problem-solving, communication, and stakeholder management abilities.
+ Experience with additional modules such as Accounts Receivable, Asset Management, Project Costing, and Cost Management.
+ Strong understanding of financial processes and inventory controls.
+ Proficiency with PeopleSoft Application Designer and data conversion.
+ Experience in ERP integrations and interface development.
+ Background working with global business users and offshore support teams.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
This advertiser has chosen not to accept applicants from your region.
1
Sr Business Process Consultant ( ITAM Expert)
Toronto, Ontario
ServiceNow, Inc.
Posted 3 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Senior Business Process Consultant (ITAM Expert)
Role Purpose
Senior Business Process Consultants (BPCs) build trusted, long-term relationships with customers by delivering exceptional consulting and managing end-to-end process improvements. Leveraging domain expertise, they contribute to early process design with technical consultants, gather requirements through workshops, and translate them into functional specifications. They analyze workflows for process improvements, implement automation, operations, and business stakeholders to deliver agreed results.
Key Responsibilities
· Lead less complex and smaller teams than Principal Business Process Consultants, acting as the functional solution lead.
· Focus on specializing in 1-2 ServiceNow offerings, positioning for career advancement.
· Translate complex business requirements into configuration needs, author user stories for agile development, identify opportunities for process improvement and automation, share insights with product teams, and lead best practices.
· Coach and mentor junior team members (BPC and Associate BPC) on solutioning, building expertise, and project challenges as they arise.
· Share learnings and new practices across the BPC community.
· Apply ServiceNow knowledge and ITAM (HAM and SAM) domain expertise in customer engagements to provide optimum workflows.
· Design efficient workflows based on ServiceNow HAM and SAM product capabilities and leading practices, ensuring that the proposed solutions meet the customer's expectations.
· Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them.
· Be an active contributor of leading practices, and provide expertise related to the ServiceNow platform or solutions and workflows built on the platform.
· Provide feedback to product development to improve the product based on experiences gained with customers.
· Maintain skills / certifications on ServiceNow Certified Implementation Specialists for SAM and HAM.
Qualifications
· Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
· 8+ years progressive experience as part of a professional services organization; or equivalent education/experience.
· Ability to travel up to 50%.
· Industry domain expertise in implementing ITAM solutions in ServiceNow with a focus on Hardware, Software and Enterprise Asset Management. Also having a strong ITAM process background is required.
· Creativity with comfort running projects independently.
· Success driving complex issues through analysis and resolution.
· Experience working collaboratively.
· ServiceNow certifications in aligned workflow.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Senior Business Process Consultant (ITAM Expert)
Role Purpose
Senior Business Process Consultants (BPCs) build trusted, long-term relationships with customers by delivering exceptional consulting and managing end-to-end process improvements. Leveraging domain expertise, they contribute to early process design with technical consultants, gather requirements through workshops, and translate them into functional specifications. They analyze workflows for process improvements, implement automation, operations, and business stakeholders to deliver agreed results.
Key Responsibilities
· Lead less complex and smaller teams than Principal Business Process Consultants, acting as the functional solution lead.
· Focus on specializing in 1-2 ServiceNow offerings, positioning for career advancement.
· Translate complex business requirements into configuration needs, author user stories for agile development, identify opportunities for process improvement and automation, share insights with product teams, and lead best practices.
· Coach and mentor junior team members (BPC and Associate BPC) on solutioning, building expertise, and project challenges as they arise.
· Share learnings and new practices across the BPC community.
· Apply ServiceNow knowledge and ITAM (HAM and SAM) domain expertise in customer engagements to provide optimum workflows.
· Design efficient workflows based on ServiceNow HAM and SAM product capabilities and leading practices, ensuring that the proposed solutions meet the customer's expectations.
· Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them.
· Be an active contributor of leading practices, and provide expertise related to the ServiceNow platform or solutions and workflows built on the platform.
· Provide feedback to product development to improve the product based on experiences gained with customers.
· Maintain skills / certifications on ServiceNow Certified Implementation Specialists for SAM and HAM.
Qualifications
· Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
· 8+ years progressive experience as part of a professional services organization; or equivalent education/experience.
· Ability to travel up to 50%.
· Industry domain expertise in implementing ITAM solutions in ServiceNow with a focus on Hardware, Software and Enterprise Asset Management. Also having a strong ITAM process background is required.
· Creativity with comfort running projects independently.
· Success driving complex issues through analysis and resolution.
· Experience working collaboratively.
· ServiceNow certifications in aligned workflow.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
2
Senior Business Process Consultant (ITAM Expert)
Toronto, Ontario
ServiceNow, Inc.
Posted 16 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:**
Role Purpose
Senior Business Process Consultants (BPCs) build trusted, long-term relationships with customers by delivering exceptional consulting and managing end-to-end process improvements. Leveraging domain expertise, they contribute to early process design with technical consultants, gather requirements through workshops, and translate them into functional specifications. They analyze workflows for process improvements, implement automation, operations, and business stakeholders to deliver agreed results.
Key Responsibilities
· Lead less complex and smaller teams than Principal Business Process Consultants, acting as the functional solution lead.
· Focus on specializing in 1-2 ServiceNow offerings, positioning for career advancement.
· Translate complex business requirements into configuration needs, author user stories for agile development, identify opportunities for process improvement and automation, share insights with product teams, and lead best practices.
· Coach and mentor junior team members (BPC and Associate BPC) on solutioning, building expertise, and project challenges as they arise.
· Share learnings and new practices across the BPC community.
· Apply ServiceNow knowledge and ITAM (HAM and SAM) domain expertise in customer engagements to provide optimum workflows.
· Design efficient workflows based on ServiceNow HAM and SAM product capabilities and leading practices, ensuring that the proposed solutions meet the customer's expectations.
· Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them.
· Be an active contributor of leading practices, and provide expertise related to the ServiceNow platform or solutions and workflows built on the platform.
· Provide feedback to product development to improve the product based on experiences gained with customers.
· Maintain skills / certifications on ServiceNow Certified Implementation Specialists for SAM and HAM.
**To be successful in this role you have:**
Qualifications
· Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
· 8+ years progressive experience as part of a professional services organization; or equivalent education/experience.
· Ability to travel up to 50%.
· Industry domain expertise in implementing ITAM solutions in ServiceNow with a focus on Hardware, Software and Enterprise Asset Management. Also having a strong ITAM process background is required.
· Creativity with comfort running projects independently.
· Success driving complex issues through analysis and resolution.
· Experience working collaboratively.
· ServiceNow certifications in aligned workflow
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**What you get to do in this role:**
Role Purpose
Senior Business Process Consultants (BPCs) build trusted, long-term relationships with customers by delivering exceptional consulting and managing end-to-end process improvements. Leveraging domain expertise, they contribute to early process design with technical consultants, gather requirements through workshops, and translate them into functional specifications. They analyze workflows for process improvements, implement automation, operations, and business stakeholders to deliver agreed results.
Key Responsibilities
· Lead less complex and smaller teams than Principal Business Process Consultants, acting as the functional solution lead.
· Focus on specializing in 1-2 ServiceNow offerings, positioning for career advancement.
· Translate complex business requirements into configuration needs, author user stories for agile development, identify opportunities for process improvement and automation, share insights with product teams, and lead best practices.
· Coach and mentor junior team members (BPC and Associate BPC) on solutioning, building expertise, and project challenges as they arise.
· Share learnings and new practices across the BPC community.
· Apply ServiceNow knowledge and ITAM (HAM and SAM) domain expertise in customer engagements to provide optimum workflows.
· Design efficient workflows based on ServiceNow HAM and SAM product capabilities and leading practices, ensuring that the proposed solutions meet the customer's expectations.
· Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them.
· Be an active contributor of leading practices, and provide expertise related to the ServiceNow platform or solutions and workflows built on the platform.
· Provide feedback to product development to improve the product based on experiences gained with customers.
· Maintain skills / certifications on ServiceNow Certified Implementation Specialists for SAM and HAM.
**To be successful in this role you have:**
Qualifications
· Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
· 8+ years progressive experience as part of a professional services organization; or equivalent education/experience.
· Ability to travel up to 50%.
· Industry domain expertise in implementing ITAM solutions in ServiceNow with a focus on Hardware, Software and Enterprise Asset Management. Also having a strong ITAM process background is required.
· Creativity with comfort running projects independently.
· Success driving complex issues through analysis and resolution.
· Experience working collaboratively.
· ServiceNow certifications in aligned workflow
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
3
Business Analyst, Business Process Optimization, Indirect Procurement
Dorval, Quebec
Bombardier
Posted 16 days ago
Job Viewed
Job Description
_When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
The Business Analyst (BA) is responsible for analyzing and supporting the design, implementation, and continuous improvement of the systems and workflows that help the Indirect Goods & Services (IGS) Procurement organization achieve its objectives of value creation and improved efficiency. The BA will largely be responsible for overseeing Ariba catalogs and driving more spend to touchless transactions.
Key responsibilities of the Business Analyst include:
- Lead Ariba catalog enablement and automation, supervising Accenture technical teams to establish and maintain efficient buying channels, while driving user adoption and resolving catalog-related issues.
- Act as SME for the S/4HANA transformation, ensuring process standardization, system readiness, and seamless integration across procurement, finance, and logistics.
- Improve procurement project delivery by streamlining workflows, removing bottlenecks, and enhancing operational efficiency through standardized processes.
- Monitor procurement KPIs and catalog performance using SAP and Power BI, delivering actionable insights to senior management and supporting data-driven decisions.
- Collect, analyze, and troubleshoot IGS spend data, improve data integrity, and develop visualization tools to support Global Category Leaders.
- Enhance supplier collaboration and procurement transparency through training, documentation, and user support initiatives.
**How to thrive in this role? Skills, knowledge & experience:**
- You have a Bachelor's degree in Industrial Engineering, Business Management or Information Systems/Data Management
- You have 4-6 years of experience in procurement operations, continuous improvement, or data-driven supply chain roles.
- You are familiar with SAP Ariba (preferably Spend Analysis, Procure-to-Pay (P2P), or Catalog modules).
- You have basic exposure to SAP S4HANA or a strong interest in learning ERP tools.
- You have strong analytical skills and proficiency in Excel; experience with Power BI, Tableau, or similar is a plus.
- You are bilingual (French and English), both written and oral communication skills
- You are eager to learn and grow.
- You are organized, detail-oriented, and an effective problem solver.
- You are a team player, adaptable and able to forge strong working relationships.
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Please note: You don't need _all_ the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Business Analyst, Business Process Optimization, Indirect Procurement
**Primary Location** Administrative Centre (CA)
**Organization** Aerospace Canada
**Shift** Day job
**Employee Status** Regular
**Requisition** 9064 Business Analyst, Business Process Optimization, Indirect Procurement
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
The Business Analyst (BA) is responsible for analyzing and supporting the design, implementation, and continuous improvement of the systems and workflows that help the Indirect Goods & Services (IGS) Procurement organization achieve its objectives of value creation and improved efficiency. The BA will largely be responsible for overseeing Ariba catalogs and driving more spend to touchless transactions.
Key responsibilities of the Business Analyst include:
- Lead Ariba catalog enablement and automation, supervising Accenture technical teams to establish and maintain efficient buying channels, while driving user adoption and resolving catalog-related issues.
- Act as SME for the S/4HANA transformation, ensuring process standardization, system readiness, and seamless integration across procurement, finance, and logistics.
- Improve procurement project delivery by streamlining workflows, removing bottlenecks, and enhancing operational efficiency through standardized processes.
- Monitor procurement KPIs and catalog performance using SAP and Power BI, delivering actionable insights to senior management and supporting data-driven decisions.
- Collect, analyze, and troubleshoot IGS spend data, improve data integrity, and develop visualization tools to support Global Category Leaders.
- Enhance supplier collaboration and procurement transparency through training, documentation, and user support initiatives.
**How to thrive in this role? Skills, knowledge & experience:**
- You have a Bachelor's degree in Industrial Engineering, Business Management or Information Systems/Data Management
- You have 4-6 years of experience in procurement operations, continuous improvement, or data-driven supply chain roles.
- You are familiar with SAP Ariba (preferably Spend Analysis, Procure-to-Pay (P2P), or Catalog modules).
- You have basic exposure to SAP S4HANA or a strong interest in learning ERP tools.
- You have strong analytical skills and proficiency in Excel; experience with Power BI, Tableau, or similar is a plus.
- You are bilingual (French and English), both written and oral communication skills
- You are eager to learn and grow.
- You are organized, detail-oriented, and an effective problem solver.
- You are a team player, adaptable and able to forge strong working relationships.
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Please note: You don't need _all_ the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Business Analyst, Business Process Optimization, Indirect Procurement
**Primary Location** Administrative Centre (CA)
**Organization** Aerospace Canada
**Shift** Day job
**Employee Status** Regular
**Requisition** 9064 Business Analyst, Business Process Optimization, Indirect Procurement
This advertiser has chosen not to accept applicants from your region.
4
Senior Business Process Consultant, IT Service Management Workflow
Toronto, Ontario
ServiceNow, Inc.
Posted 8 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**The Role**
The Sr. Business Process Consultant, (ITSM) IT Service Management Workflow is the functional and process expert of a customer engagement team - consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow SPM products - all with the goal of accelerating and driving customer business outcomes.
**What You'll Do in This Role**
As a ServiceNow ITSM Process Consultant, you will act as the process expert guiding customers in designing, implementing, and optimizing IT Service Management (ITSM) workflows using ServiceNow best practices. In this role, you will:
+ Serve as the process expert for ITSM workflows, leveraging ServiceNow products with a focus on configuration over customization.
+ Drive ITSM process definition, re-engineering, improvement, and gap analysis during workshops with key sponsors and stakeholders.
+ Lead customer design workshops focused on ServiceNow ITSM functionality and enterprise architecture solutions.
+ Partner with customer process owners and SMEs to gather requirements using ServiceNow standard materials and collateral.
+ Guide customers in completing documentation such as business requirement workbooks.
+ Translate business needs into functional user stories with acceptance criteria, testing strategies, and knowledge transfer plans.
+ Advocate for the customer's needs throughout the engagement.
+ Support internal solution testing with technical resources, and guide customer unit and user acceptance testing.
+ Prepare customer-facing deliverables with a strong process focus.
+ Act as a lead contributor within engagement project teams to deliver successful outcomes.
+ Manage multiple, complex projects and initiatives simultaneously.
+ Promote continuous improvement practices in delivery and engagement materials.
+ Support sales activities when required.
+ Mentor and train ServiceNow colleagues and partners upon request.
+ Travel up to 50% annually, based on customer and internal needs.
**To be successful in this role, you will bring:**
+ Experience integrating AI into work processes (e.g., AI-powered tools, workflow automation, or decision support).
+ 5+ years of consulting experience for complex, global organizations.
+ 5+ years of ITSM implementation experience as an implementer.
+ Familiarity with ITSM frameworks such as ITIL or IT4IT.
+ Proven ability to lead customer-facing projects and deliver complex technical solutions.
+ A strong problem-solving mindset, customer success orientation, and ability to deliver business value.
+ Experience with cloud computing, digital transformation, and modern IT architectures (preferred).
+ Understanding of software development lifecycle (SDLC) and IT operations (preferred).
+ Strong facilitation skills: able to lead workshops, convert business requirements into configuration requirements, and author user stories for Agile development.
+ Excellent written and verbal communication, including presentation skills (Visio, Word, PowerPoint).
+ Ability to analyze and recommend ITSM strategies aligned with business priorities.
+ Strong interpersonal skills with a customer-centric and culturally aware approach.
+ A proven team player and collaborator.
+ Travel up to 50% annually, based on customer and internal needs.
**Preferred Certifications**
+ ServiceNow Administrator
+ TIL v4
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**The Role**
The Sr. Business Process Consultant, (ITSM) IT Service Management Workflow is the functional and process expert of a customer engagement team - consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow SPM products - all with the goal of accelerating and driving customer business outcomes.
**What You'll Do in This Role**
As a ServiceNow ITSM Process Consultant, you will act as the process expert guiding customers in designing, implementing, and optimizing IT Service Management (ITSM) workflows using ServiceNow best practices. In this role, you will:
+ Serve as the process expert for ITSM workflows, leveraging ServiceNow products with a focus on configuration over customization.
+ Drive ITSM process definition, re-engineering, improvement, and gap analysis during workshops with key sponsors and stakeholders.
+ Lead customer design workshops focused on ServiceNow ITSM functionality and enterprise architecture solutions.
+ Partner with customer process owners and SMEs to gather requirements using ServiceNow standard materials and collateral.
+ Guide customers in completing documentation such as business requirement workbooks.
+ Translate business needs into functional user stories with acceptance criteria, testing strategies, and knowledge transfer plans.
+ Advocate for the customer's needs throughout the engagement.
+ Support internal solution testing with technical resources, and guide customer unit and user acceptance testing.
+ Prepare customer-facing deliverables with a strong process focus.
+ Act as a lead contributor within engagement project teams to deliver successful outcomes.
+ Manage multiple, complex projects and initiatives simultaneously.
+ Promote continuous improvement practices in delivery and engagement materials.
+ Support sales activities when required.
+ Mentor and train ServiceNow colleagues and partners upon request.
+ Travel up to 50% annually, based on customer and internal needs.
**To be successful in this role, you will bring:**
+ Experience integrating AI into work processes (e.g., AI-powered tools, workflow automation, or decision support).
+ 5+ years of consulting experience for complex, global organizations.
+ 5+ years of ITSM implementation experience as an implementer.
+ Familiarity with ITSM frameworks such as ITIL or IT4IT.
+ Proven ability to lead customer-facing projects and deliver complex technical solutions.
+ A strong problem-solving mindset, customer success orientation, and ability to deliver business value.
+ Experience with cloud computing, digital transformation, and modern IT architectures (preferred).
+ Understanding of software development lifecycle (SDLC) and IT operations (preferred).
+ Strong facilitation skills: able to lead workshops, convert business requirements into configuration requirements, and author user stories for Agile development.
+ Excellent written and verbal communication, including presentation skills (Visio, Word, PowerPoint).
+ Ability to analyze and recommend ITSM strategies aligned with business priorities.
+ Strong interpersonal skills with a customer-centric and culturally aware approach.
+ A proven team player and collaborator.
+ Travel up to 50% annually, based on customer and internal needs.
**Preferred Certifications**
+ ServiceNow Administrator
+ TIL v4
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
5
Business Process Manager (Mexico Payroll Subject Matter Expert)
Dartmouth, Nova Scotia
ADP
Posted 16 days ago
Job Viewed
Job Description
**ADP is hiring a Business Process Manager (GlobalView Subject Matter Expert - Mexico).**
In this position you will be a member of ADP's GlobalView® North America Project Management Office organization, an organization that drives strategic business transformation ensuring removal of organizational pains and innovation that drive market competitiveness and shapes the future of payroll in our region.
**RESPONSIBILITIES:**
+ Leverage in-depth county specific knowledge of payroll regulations, compliance requirements, and cultural nuances to ensure successful project delivery and alignment with local market practices
+ Build continuous knowledge of ADP GlobalView that instills confidence in our internal clients
+ Provide consultative advice and guidance on PMO projects and to our partners as a subject matter expert
+ Continually maintain and upgrade knowledge and skill base through a wide variety of available resources to ensure familiarity
+ Learn future products and new tools as they are deployed
+ Proactively seek ways to provide a better client experience (internal and external), recommending enhancements to products and processes
+ Participate in ongoing departmental improvement initiatives
+ Engage with other Business Units to find efficiencies and streamline / standardize business processes and develop best practice.
+ Create requirements for new automation processes in partnership with development teams
+ Create business cases for new initiatives
+ Partner with Service leaders and teams on ongoing enhancement needs for existing solutions
+ Develop and execute testing plans for new solutions
+ Map existing as-is and to-be processes
+ Plan and execute business readiness and change management for new solutions and processes
+ Perform testing of enhancements
+ Work with global teams on prioritization and removal of roadblock to meet delivery dates
+ Ensure the delivery of technical automation that will meet the needs of our business partners
+ Perform other related duties as assigned
**QUALIFICATIONS REQUIRED:**
+ Bachelor's degree or equivalent experience and education
+ At least 3 years of experience with ADP GlobalView Mexico payroll processing required
+ Solid knowledge in Microsoft Windows Applications: Excel, PowerPoint, Word, SharePoint
+ Expertise in Mexico Payroll Processes, GlobalView SAP, RET and BPMS
+ Bi-lingual - English / Spanish required
**PREFERRED QUALIFICATIONS:** Preference will be given to candidates who have the following:
+ Ability to lead teams in prioritization and time management skills
+ Ability to meet timelines and deliverables
+ Strong relationship management and communication skills, both written and verbal
+ Self-starter, sense of urgency and works well under pressure
+ Strong attention to detail
+ Payroll certification is an asset
#LI-IB1
#LI-HYBRID
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
In this position you will be a member of ADP's GlobalView® North America Project Management Office organization, an organization that drives strategic business transformation ensuring removal of organizational pains and innovation that drive market competitiveness and shapes the future of payroll in our region.
**RESPONSIBILITIES:**
+ Leverage in-depth county specific knowledge of payroll regulations, compliance requirements, and cultural nuances to ensure successful project delivery and alignment with local market practices
+ Build continuous knowledge of ADP GlobalView that instills confidence in our internal clients
+ Provide consultative advice and guidance on PMO projects and to our partners as a subject matter expert
+ Continually maintain and upgrade knowledge and skill base through a wide variety of available resources to ensure familiarity
+ Learn future products and new tools as they are deployed
+ Proactively seek ways to provide a better client experience (internal and external), recommending enhancements to products and processes
+ Participate in ongoing departmental improvement initiatives
+ Engage with other Business Units to find efficiencies and streamline / standardize business processes and develop best practice.
+ Create requirements for new automation processes in partnership with development teams
+ Create business cases for new initiatives
+ Partner with Service leaders and teams on ongoing enhancement needs for existing solutions
+ Develop and execute testing plans for new solutions
+ Map existing as-is and to-be processes
+ Plan and execute business readiness and change management for new solutions and processes
+ Perform testing of enhancements
+ Work with global teams on prioritization and removal of roadblock to meet delivery dates
+ Ensure the delivery of technical automation that will meet the needs of our business partners
+ Perform other related duties as assigned
**QUALIFICATIONS REQUIRED:**
+ Bachelor's degree or equivalent experience and education
+ At least 3 years of experience with ADP GlobalView Mexico payroll processing required
+ Solid knowledge in Microsoft Windows Applications: Excel, PowerPoint, Word, SharePoint
+ Expertise in Mexico Payroll Processes, GlobalView SAP, RET and BPMS
+ Bi-lingual - English / Spanish required
**PREFERRED QUALIFICATIONS:** Preference will be given to candidates who have the following:
+ Ability to lead teams in prioritization and time management skills
+ Ability to meet timelines and deliverables
+ Strong relationship management and communication skills, both written and verbal
+ Self-starter, sense of urgency and works well under pressure
+ Strong attention to detail
+ Payroll certification is an asset
#LI-IB1
#LI-HYBRID
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
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