132 Process Reengineering jobs in Canada

Senior Manager, Strategy and Business Analysis

M3C Toronto, Ontario Capital One - CA

Posted 1 day ago

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161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Senior Manager, Strategy and Business Analysis

About Capital One Canada.


For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!


Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.


At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.

About the Team

In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.

About the Role

The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.

Your Responsibilities:

  • Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals

  • Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon

  • Leadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

  • Execution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently

  • Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

  • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

  • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information

  • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

  • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

  • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

  • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

Bachelor's Degree (Master's Degree preferred)
At least 5 years of experience in quantitative analysis/financial modeling

At least 5 years of experience in qualitative analysis
At least 3 years of experience in people management
At least 3 years of experience in project management
At least 2 years of experience in competitive/market analysis


Preferred Qualifications:

Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card


Working at Capital One.


Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.


Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.


We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

This advertiser has chosen not to accept applicants from your region.

Senior Manager, Strategy and Business Analysis

M3C Toronto, Ontario Capital One - CA

Posted 1 day ago

Job Viewed

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Job Description

permanent
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Senior Manager, Strategy and Business Analysis

About Capital One Canada.


For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!


Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.


At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.

About the Team

In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.

About the Role

The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.

Your Responsibilities:

  • Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals

  • Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon

  • Leadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

  • Execution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently

  • Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

  • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

  • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information

  • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

  • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

  • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

  • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

Bachelor's Degree (Master's Degree preferred)
At least 5 years of experience in quantitative analysis/financial modeling

At least 5 years of experience in qualitative analysis
At least 3 years of experience in people management
At least 3 years of experience in project management
At least 2 years of experience in competitive/market analysis


Preferred Qualifications:

Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card


Working at Capital One.


Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.


Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.


We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

This advertiser has chosen not to accept applicants from your region.

Business Analysis Manager | Gestionnaire de l'analyse d'affaires

Montréal, Quebec Jesta I.S.

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Job Description

Job Description

Salary:

Company Overview

Jesta I.S. is a leading supplier of ERP software for the apparel, footwear, and softgoods industries. Our global client base includes many recognizable brands and continues to grow. We are seeking a Business Analysis Managerto join our Professional Services team in Montreal.


Position Summary

The ideal candidate will have a strong background in both business analysis and technical subject matter expertise, along with proven leadership experience in a fast-paced environment. You will drive the alignment of business objectives with technology solutions, guide your team in effective communication with stakeholders, and ensure timely and high-quality delivery of software projects and customer engagements from the Business Analyst Team.

Main Responsibilities

  • Lead a team of business analysts and solution SMEs, providing guidance and mentorship to drive professional development and deliver high-quality analysis and project deliverables.
  • Continuously develop and advance the capabilities and strength of the BA and SME team, aligning the team with company growth strategies through improvement initiatives, team leadership and succession planning.
  • Develop and maintain short and longer resource demand and capacity models, effectively balancing project priorities, individual team member development plans, and business/client continuity.
  • Drive outcome based continuous improvement initiatives by analyzing business processes and identifying opportunities for innovation and efficiency.
  • Develop KPIs to measure team and project performance, continuously assessing and improving processes.
  • Champion change management efforts and BA best practices, ensuring the successful adoption of new software solutions and process improvements within the organization.
  • Oversee and ensure the quality of all requirements documentation, ensuring it meets the needs of internal teams (engineering, UX, sales) and external stakeholders.
  • Foster continuous collaboration between the professional services teams and product owners, ensuring that customer direction is aligned with product strategy and vision.
  • Facilitate collaboration between stakeholders to gather requirements, define project scope, and ensure alignment with business objectives and product vision.
  • Act as the point of escalation for any complex business or technical issues that arise during the project lifecycle.
  • Conduct regular performance reviews for your team, providing feedback, career development, and growth opportunities.
  • Work closely with leadership and product teams to develop and refine product and client strategiesbased on market trends, customer feedback, and internal data.

Required Qualifications

  • Bachelors degree in Business Administration, Information Technology, Computer Science or related field
  • Minimum of 3 years of experience in Managing Business Analysts as direct reports
  • 8+ years of experience in business analysis or a related field, with a track record of successfully managing teams
  • Knowledge of multiple delivery methodologies and experience working in cross-functional teams
  • Exceptional communication skills, high attention to detail with the ability to quickly gain stakeholders' trust. Effective influencer, adept at reconciling diverse viewpoints.
  • Strong interpersonal skills and the ability to work with diverse teams.
  • High level of discretion with confidential matters.

Preferred:

  • Experience in a leadership role within a fast-paced environment, preferably in the technology or supply chain sectors
  • Knowledge of multiple delivery methodologies and experience working in cross-functional teams
  • Experience with retail, wholesale and/or manufacturing industry IT systems will be a plus
  • Advanced degree in Business Administration, Computer Science, or a related field

Additional details

Preference will be given to candidates available for a hybrid work arrangement in Montreal, QC.

We thank all applicants for their interest. However, only shortlisted candidates will be contacted.

---

Prsentation de lentreprise
Jesta I.S. est un fournisseur de premier plan de logiciels ERP pour les industries de lhabillement, de la chaussure et des biens de consommation. Notre clientle mondiale inclut de nombreuses marques reconnues et ne cesse de crotre. Nous recherchons une Gestionnaire de l'analyse d'affaires pour rejoindre notre quipe Produit Montral.


Rsum du Poste
Le/la candidat(e) idal(e) possdera une solide exprience en analyse daffaires ainsi quune expertise technique avre, complte par une exprience de leadership dans un environnement dynamique. Vous assurerez lalignement des objectifs commerciaux avec des solutions technologiques, guiderez votre quipe dans une communication efficace avec les parties prenantes, et garantirez la livraison en temps voulu et de haute qualit des projets logiciels et des engagements clients mens par lquipe des analystes daffaires.

Responsabilits Principales

  • Diriger une quipe danalystes daffaires et dexperts techniques, en fournissant orientation, mentorat et soutien pour assurer le dveloppement professionnel et la qualit des livrables.
  • Dvelopper et renforcer les comptences de lquipe, en alignant ses capacits sur les stratgies de croissance de lentreprise par le biais dinitiatives damlioration, de leadership et de planification de la relve.
  • laborer et maintenir des modles de demande et de capacit des ressources court et long terme, en quilibrant efficacement les priorits des projets, le dveloppement individuel des membres de lquipe et la continuit des activits commerciales.
  • Piloter des initiatives damlioration continue en analysant les processus mtier pour identifier des opportunits dinnovation et defficacit, et en dfinissant des indicateurs cls de performance (KPIs) pour mesurer la performance de lquipe et des projets.
  • Promouvoir et mettre en uvre des pratiques exemplaires en gestion du changement et en analyse daffaires afin dassurer ladoption russie de nouvelles solutions logicielles et damliorer les processus existants.
  • Superviser la qualit de toute la documentation des exigences, en veillant ce quelle rponde aux besoins des quipes internes (ingnierie, UX, ventes) et des parties prenantes externes.
  • Favoriser la collaboration entre les quipes de services professionnels et les propritaires de produits afin daligner la stratgie produit sur les orientations clients et la vision globale du produit.
  • Servir de point descalade pour toute problmatique complexe, quelle soit dordre commercial ou technique, survenant durant le cycle de vie du projet.
  • Mener des revues de performance rgulires pour lquipe, en fournissant des retours constructifs et en offrant des opportunits de dveloppement de carrire.
  • Collaborer troitement avec la direction et les quipes produit pour laborer et affiner les stratgies produit et client, en sappuyant sur les tendances du march, les retours clients et les donnes internes.


Qualifications Requises

  • Diplme de licence en administration des affaires, technologies de linformation, informatique ou domaine connexe. Un diplme de niveau suprieur est un atout.
  • Minimum de 3 ans dexprience en gestion directe danalystes daffaires, ainsi que 8+ ans dexprience en analyse daffaires ou dans un domaine connexe, avec un historique probant de gestion dquipes.
  • Connaissance de plusieurs mthodologies de livraison et exprience de travail en quipes transversales.
    Excellentes comptences en communication (crite et orale) et capacit influencer et concilier divers points de vue.
  • Solides aptitudes relationnelles, capacit travailler avec des quipes diversifies et grer des informations confidentielles avec un haut niveau de discrtion.

Qualifications Prfres

  • Exprience dans un rle de leadership dans un environnement rapide, de prfrence dans les secteurs technologiques ou de la chane dapprovisionnement.
  • Une connaissance approfondie de diverses mthodologies de livraison et une exprience confirme au sein dquipes transversales.
  • Une exprience avec les systmes informatiques des secteurs du commerce de dtail, de gros ou de fabrication constitue un atout.

Informations Complmentaires
La prfrence sera accorde aux candidats disponibles pour un mode de travail hybride Montral (QC).

Nous remercions tous les candidat(e)s pour leur intrt; toutefois, seules les personnes prslectionnes seront contactes pour la suite du processus.

This advertiser has chosen not to accept applicants from your region.

Senior Director Business Analysis Contract or Full Time

Toronto, Ontario The Mirillion Group

Posted 18 days ago

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Job Description

The purpose of this senior role is to provide business expertise and analysis in the service of the global Wealth Management group in a business analysis, project management and product owner capacity. In this role, the senior director will use their business experience to provide high-level context to other senior business leaders on Wealth Management projects. This is in contrast to other BA roles, in which the analyst is focussed on one particular project and the incumbent details for specification and testing. The senior director will also utilise their direct work experience to build relationships with the Wealth and Front Office business so that the requirements definition cycle is shortened, issues are identified or understood quickly, and test cases are as effective and efficient as possible.

In essence, we are looking for a Senior Director who can work in a hybrid BA/COO capacity for the entire global portfolio of programs across the Wealth business. This is both a 'hands on' and a strategic leadership role which will include 360 assessment and direction of your peer group and senior interaction with the business and organizational leadership.

Primary Objectives:

  • Develop and maintain relationships with the client base for all assigned projects.
  • Take over and fix red projects/programs.
  • Communicate business issues and medium-to-high level requirements to other BA’s and project/program managers on assigned projects.
  • Ensure that all the group's deliverable documents (Business Requirements Doc, Functional Specifications, and System Requirements Specifications) are of high quality and in line with the project objectives.
  • Provide mentoring and knowledge transfer for senior wealth group members.
  • Provide informal and formal assessments of the group’s work output including peer group.
  • Assist other Directors and VPs with overall management of the Global Group.

Required Skills:

  • At least 10 years of experience in complex IT projects as a Business Analyst or Business SME.
  • 5- 8 years Wealth Management project experience as a BA or Wealth Management business domain experience.
  • 6+ years of experience working in a major transformation initiative ie analysis including requirements definition, feasibility studies, cost estimates, proposals, business process mapping, design, development, quality assurance, user acceptance testing and implementation.
  • 5+ years in a strategic leadership capacity.
  • 3+ years of experience in Agile delivery methodology.
This advertiser has chosen not to accept applicants from your region.

Senior Director Business Analysis Contract or Full Time

Toronto, Ontario The Mirillion Group

Posted today

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Job Description

The purpose of this senior role is to provide business expertise and analysis in the service of the global Wealth Management group in a business analysis, project management and product owner capacity. In this role, the senior director will use their business experience to provide high-level context to other senior business leaders on Wealth Management projects. This is in contrast to other BA roles, in which the analyst is focussed on one particular project and the incumbent details for specification and testing. The senior director will also utilise their direct work experience to build relationships with the Wealth and Front Office business so that the requirements definition cycle is shortened, issues are identified or understood quickly, and test cases are as effective and efficient as possible.


In essence, we are looking for a Senior Director who can work in a hybrid BA/COO capacity for the entire global portfolio of programs across the Wealth business. This is both a 'hands on' and a strategic leadership role which will include 360 assessment and direction of your peer group and senior interaction with the business and organizational leadership.

Primary Objectives:

  • Develop and maintain relationships with the client base for all assigned projects.
  • Take over and fix red projects/programs.
  • Communicate business issues and medium-to-high level requirements to other BA’s and project/program managers on assigned projects.
  • Ensure that all the group's deliverable documents (Business Requirements Doc, Functional Specifications, and System Requirements Specifications) are of high quality and in line with the project objectives.
  • Provide mentoring and knowledge transfer for senior wealth group members.
  • Provide informal and formal assessments of the group’s work output including peer group.
  • Assist other Directors and VPs with overall management of the Global Group.


Required Skills:

  • At least 10 years of experience in complex IT projects as a Business Analyst or Business SME.
  • 5- 8 years Wealth Management project experience as a BA or Wealth Management business domain experience.
  • 6+ years of experience working in a major transformation initiative ie analysis including requirements definition, feasibility studies, cost estimates, proposals, business process mapping, design, development, quality assurance, user acceptance testing and implementation.
  • 5+ years in a strategic leadership capacity.
  • 3+ years of experience in Agile delivery methodology.
This advertiser has chosen not to accept applicants from your region.

Finance & Accounting Process Improvement Specialist

Winnipeg, Manitoba Lambert Nemec Group

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Job Description

Job Description

Job Description

Finance & Accounting, Process Improvement Specialist Position Overview:

Lambert Nemec Group, Winnipeg’s leader in Permanent Recruitment, has partnered with our client in the search for a Finance & Accounting, Process Improvement Specialist . This newly created leadership role is ideal for someone with a strong finance background and proven customer service expertise who thrives on solving problems, streamlining processes, and building relationships.

Reporting to senior finance leadership, the Manager will be responsible for creating and leading a service-focused function that supports internal stakeholders with Accounts Payable, Accounts Receivable, Payroll, and other finance-related inquiries. This role will focus on designing and implementing efficient workflows, resolve workflow issues, managing escalations, and ensuring every interaction is handled with professionalism and a customer-first mindset.

Responsibilities:

  • Build and lead a finance service team that delivers consistent, high-quality support to internal stakeholders.
  • Act as the main liaison between finance and other departments, ensuring issues are addressed quickly, accurately, and with excellent service.
  • Identify recurring service or process challenges, determine root causes, and implement preventative solutions.
  • Partner with technology teams to enhance ticketing and workflow systems for better efficiency and transparency.
  • Create and maintain communication strategies that keep stakeholders informed of progress, timelines, and changes.
  • Foster a culture of customer service excellence within the finance function.
  • Lead change management initiatives to improve processes and stakeholder experience.
  • Prepare and present regular reporting on service delivery performance, trends, and improvement initiatives.

Requirements:

  • Professional accounting designation (Canadian CPA)
  • Minimum of 5 years in finance or accounting operations leadership, with strong knowledge of AP, AR, and payroll processes.
  • Proven background in customer service with the ability to manage and resolve complex issues.
  • Experience implementing or managing service delivery or ticketing systems.
  • Strong process improvement skills, with experience designing and rolling out new workflows.
  • Exceptional communication, relationship management, and conflict resolution skills.
  • Ability to balance technical finance knowledge with a service-oriented approach.
  • Advanced Excel skills and strong analytical abilities.
  • Desire to resolve complex problem

Rewards:

  • Base salary: $85K – $100K (dependent on qualifications)
  • Bonus plan
  • Extended health benefit plan & matching RSP program

To Apply:
Please complete our confidential online registration at to be considered for this opportunity or send your resume (in Word format) directly to Kyne Hunt, VP of Recruitment and Advisory at , quoting Finance & Accounting, Process Improvement Specialist in the subject line.

To view other opportunities currently available, visit:
-portal/index.html#/jobs

We thank all applicants in advance. However, only those individuals who best meet our client’s specifications will be contacted. All other resumes will be kept on file for future consideration.

This advertiser has chosen not to accept applicants from your region.

Process Improvement Leader - IT Focus

Ontario, Ontario Empire Life

Posted 6 days ago

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Job Description

Driving Transformation while Building Trusting Relationships


As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.


Why Join Us?

  • Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
  • Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
  • Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
  • Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.


What You’ll Do

  • Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
  • Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
  • Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
  • Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.


What We’re Looking For

  • Skills & Experience: A mix of experience in areas such as:
  • Data Science, Analytics, Visualization & Artificial Intelligence
  • Process Design & Systems Thinking
  • Digital Development Programming
  • Project Management
  • Product Management
  • Operations Management
  • Or other relevant fields
  • Key Qualities:
  • Strong leadership abilities
  • High self-initiative and ownership of projects
  • Fast learner with excellent critical thinking and listening skills
  • Clear, concise communicator
  • Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
  • Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.


Additional Information

  • Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
  • Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

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Process Improvement Leader - IT Focus

Toronto, Ontario Empire Life

Posted 6 days ago

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Job Description

Driving Transformation while Building Trusting Relationships


As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.


Why Join Us?

  • Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
  • Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
  • Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
  • Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.


What You’ll Do

  • Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
  • Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
  • Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
  • Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.


What We’re Looking For

  • Skills & Experience: A mix of experience in areas such as:
  • Data Science, Analytics, Visualization & Artificial Intelligence
  • Process Design & Systems Thinking
  • Digital Development Programming
  • Project Management
  • Product Management
  • Operations Management
  • Or other relevant fields
  • Key Qualities:
  • Strong leadership abilities
  • High self-initiative and ownership of projects
  • Fast learner with excellent critical thinking and listening skills
  • Clear, concise communicator
  • Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
  • Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.


Additional Information

  • Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
  • Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

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