49 Product Information jobs in Brampton

Job Description

Job Description

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.

Luminance is looking to hire into its team of Product Specialists: this team provide expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance’s technology within their own environment.

This is an entry-level role that presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction.

Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.

Responsibilities

• Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
• Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
• Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
• Be a trusted adviser and authority on the product to the prospect during the Proof of Value
• Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
• Design custom workflows and solutions for live cases

Requirements

• Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
• Excellent interpersonal and communication skills, both verbal and written
• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
• Highly-detail oriented with a problem-solving attitude
• Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
• Organised with excellent time management skills with an ability to prioritise effectively

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist Product Management
About the Role:
The Regional Product Management Senior Specialist of Threat Intelligence Solutions will serve as the key regional point of contact for Mastercard's Threat Intelligence solutions in NAM. They will manage threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches assisting the Regional Director. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates.
Role & Responsibilities:
- Support Mastercard's Threat Intelligence products across NAM, focusing on Security Services.
- Oversee regional revenue performance and drive KPIs and go-to-market strategies for the Threat Intelligence solution suite.
- Negotiate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data.
- Work with teams to develop product roadmaps and support customer onboarding and training materials.
- Build and maintain a strong customer pipeline for new and existing threat intelligence solutions.
- Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors.
- Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products.
All About You:
- Expertise in cyber threat intelligence and information security. (Familiarity with commercial cyber threat intelligence platforms and solutions is a plus).
- Experience in the payments or financial sector.
- Strong background in product development from concept to market launch.
- Skilled in business case development and financial presentations.
- Experience managing vendors and suppliers, including RFPs and contracts.
- Proven ability to work across teams and collaborate effectively.
Education & Competencies:
- Bachelor's degree and at least 4 years of commercial cybersecurity experience.
- Excellent communication skills, both oral and written.
- Experience delivering client-focused outcomes.
#securitysolutions
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Product Management
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution
The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.
A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences. The team is seeking a Senior Specialist, Product Management for the Data and Insights team will be responsible for:
Role
- Define the product vision, goals, and roadmap for data driven products
- Collaborate closely with business stakeholders to understand data needs, pain points, and goals.
- Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines
- Gather requirements, translating business needs into data product specifications.
- Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations.
- Extract, organize and analyze data to identify areas of improvement and build a narrative.
- Partner with customer facing teams and confidently use the data to tell the story.
- Ensure that data products adhere to data governance standards, including data rights, data quality, security, and privacy
- Develop training materials, documentation, and user guides to drive product adoption.
- Effective communicator with the ability to understand and explain complex concepts to both technical and non-technical audiences, and influence decisions
- Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards
About You:
- Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products
- Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.)
- Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred
- Enthusiasm for problem-solving both internally and externally, with a proactive approach to tackling challenges with evidence from the data
- Strong analytical skills and intuition. Ability to analyze complex data and identify patterns.
- Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
- Comfort with and an ability to adapt in a rapidly changing environment
- Openness to learn and apply new technologies, staying current with industry trends and advancements
- Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred
- Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experience
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Pay Ranges**
Vancouver, Canada: $89,000 - $142,000 CAD

**THE COMPANY**
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2024, Continental generated sales of 39.7 billion and currently employs around 190,000 people in 55 countries and markets.
With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.
_Are you ready to shape the future with us?_
**HOW YOU WILL MAKE AN IMPACT**
**SG 10**
An active role in the Canadian market supporting product complaints, fleet concerns, technical support to sales. Respond to technical issues, and follow new production tires for market acceptance. Work with internal and external teams to help train them on warranty complaints and processes. Timely reporting of findings into the Global Warranty system.
Responsible for monitoring and maintaining of quality assurance processes, procedures and controls to meet established performance, quality and safety standards.
Technical product service: Provide qualified resolution of technical and/or product related questions from end-users; Consulting of local sales and marketing organization in technical questions/aspects; Provide technical training and presentations to field sales team.
Warranty: Adjudicate warranty tires at customer account locations; provide competent feedback to customers on failure modes.
Provide technical field support in retread and digital solutions
Product Performance Monitoring: Provide relevant tire samples and info into the Corporate Early Warning System; Evaluate, track, and summarize performance reporting vs. competition at customer
Customer Services: Provide technical evaluation to fleet customers; travel with Territory Sales Manager and Key Account Managers and/or replacement dealer/fleet sales managers to provide technical support; Evaluates and report on new product performance in the America sales region; Represent Continental on tire technical issues at customer locations. Prepare and conduct professional presentations to internal and external clients, including upper management and executive teams.
This is an open position and the use of AI is not used in the selection process. . Estimated starting salary range is $76 - 90k depending on experience and location of the candidate.
**WHAT YOU BRING TO THE ROLE**
+ Relevant Bachelors degree or Equivalent
+ 2+ years experience in the field of tire or vehicle technology, or 4+ years if no relevant Bachelors Degree
+ Must be able to stack, unstack and handle Commercial Vehicle Tires and equipment
+ Polished presentation skills; ability to instruct effectively
+ English & French fluency
+ Home office to be located near an airport
+ Frequent travel (50+%)
+ Ability to stack, unstack and handle commercial vehicle Tires and Equipment
+ Valid drivers license and passport
+ Legal Authorization to work in Canada is required. We will not sponsor individuals for employment visas for this job opening.
+ Continental is not able to pay relocation expenses for this opportunity.
**ADDITIONAL WAYS TO STAND OUT**
+ Customer service experience.
+ Knowledge of tire manufacturing, testing or failed tire analysis experience
+ Truck Tires Sales and/or R&D experience
**THE PERKS**
+ Competitive wages and bonus
+ Comprehensive benefit package for self and family
+ RSP contribution
+ Flexible work environment
Ready to drive with Continental? Take the first step and fill in the online application.

Job Description

Job Description

Company Description

THE COMPANY

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2024, Continental generated sales of €39.7 billion and currently employs around 190,000 people in 55 countries and markets.

With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility. 

Are you ready to shape the future with us?

Job Description

HOW YOU WILL MAKE AN IMPACT

SG 10

An active role in the Canadian market supporting product complaints, fleet concerns, technical support to sales. Respond to technical issues, and follow new production tires for market acceptance. Work with internal and external teams to help train them on warranty complaints and processes. Timely reporting of findings into the Global Warranty system. 

Responsible for monitoring and maintaining of quality assurance processes, procedures and controls to meet established performance, quality and safety standards. 

Technical product service: Provide qualified resolution of technical and/or product related questions from end-users; Consulting of local sales and marketing organization in technical questions/aspects; Provide technical training and presentations to field sales team. 

Warranty: Adjudicate warranty tires at customer account locations; provide competent feedback to customers on failure modes. 

Provide technical field support in retread and digital solutions

Product Performance Monitoring: Provide relevant tire samples and info into the Corporate Early Warning System; Evaluate, track, and summarize performance reporting vs. competition at customer 

Customer Services: Provide technical evaluation to fleet customers; travel with Territory Sales Manager and Key Account Managers and/or replacement dealer/fleet sales managers to provide technical support; Evaluates and report on new product performance in the America sales region; Represent Continental on tire technical issues at customer locations. Prepare and conduct professional presentations to internal and external clients, including upper management and executive teams.

This is an open position and the use of AI is not used in the selection process. . Estimated starting salary range is $76 – 90k depending on experience and location of the candidate.

Qualifications

WHAT YOU BRING TO THE ROLE

• Relevant Bachelors degree or Equivalent 
• 2+ years experience in the field of tire or vehicle technology, or 4+ years if no relevant Bachelors Degree
• Must be able to stack, unstack and handle Commercial Vehicle Tires and equipment
• Polished presentation skills; ability to instruct effectively
• English & French fluency
• Home office to be located near an airport
• Frequent travel (50+%)  
• Ability to stack, unstack and handle commercial vehicle Tires and Equipment 
• Valid drivers license and passport
• Legal Authorization to work in Canada is required. We will not sponsor individuals for employment visas for this job opening.
• Continental is not able to pay relocation expenses for this opportunity.

ADDITIONAL WAYS TO STAND OUT

• Customer service experience.  
• Knowledge of tire manufacturing, testing or failed tire analysis experience
• Truck Tires Sales and/or R&D experience

Additional Information

THE PERKS

• Competitive wages and bonus 
• Comprehensive benefit package for self and family
• RSP contribution 
• Flexible work environment

Ready to drive with Continental? Take the first step and fill in the online application.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Cardholder Services Product Management
Specialist, Product Management
Overview
Mastercard Loyalty Solutions provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the Specialist will work across all functions of the Cardholder Services business. This important will be accountable for impactful communications, competitive intelligence, reporting and KPIs and supporting strategic initiatives.
The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Operational Excellence, Finance and Technology to gather, aggregate and disseminate relevant information. The ideal candidate is organized, flexible, energetic, eager to learn and highly motivated - and, fantastic communication skills are essential for success!
Roles and Responsibilities
- Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock value
- Develop working relationship with internal stakeholders, and act as trusted and reliable partner who can act independently
- Own KPIs across team, monitoring performance and reporting
- Monitor competitive intelligence and progress against objecitves to ensure competitive differentiation
- Lead team meetings, managing agendas and creating presentations
- Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
Qualifications
All About You
The essential knowledge, skills, and experience for this position:
- Strong PowerPoint skills, ability to develop compelling presentations is a must
- Proactive, independent thinker, not afraid to ask questions, challenge status quo and seek solutions that balance multiple points of view.
- Enthusiastic team member, eager to partner with stakeholders to gather information and ensure alignment
- Expertise with reporting tools (Salesforce, Tableau, etc)
- Highly effective communicator with excellent presentation skills
- Proven track record working managing reports, KPIs, roadmaps, key deliverables
- Passion for being a part of a team and collaborating
Preferred qualifications
- Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Relevant industry expertise
- Develop compelling content, presentations about our benefits, product strategy and roadmap
- Ensure that reporting systems are accurate and up to date (Salesforce, Tableau, etc)
- Develop comprehensive monthly analysis of KPIs deriving insights and making recommendations, based on data from multiple sources
- Ensure cadence of performance reviews with external providers is executed as planned, create template, and ensure they are filled and accurately reported
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.