5,032 Product Knowledge jobs in Canada

Job Description

You are a motivated individual who loves interacting with people, and building strong relationships based on trust, competence, and knowledge. This passion has made you an exceptional customer service professional.  We are CompuSave Computers ( , and for the past 15 years we’ve been in the business of providing the technical products & support, office supplies and office services that our customers need. From computers and tablets, to mailing supplies and writing instruments, to copy and laminating services, we’ve got it covered.  That’s where you come in. We’re looking for a dedicated and professional Customer Service Representative who will build great relationships with our clientele and help us continue to be the go-to provider for all their business and technology needs.  Customer Service Representative  As our new CSR, you will be the first point of contact for the majority of our customers. You’ll be responsible for delivering best in class customer service for both internal and external customers, and for supporting the enhancement of customer experience with the company.  You are helpful and driven, always making sure to follow through on requests, and guarantee that the job is done right. You look for ways to improve the way the store operates. You don't wait to be told what to do, rather you’re busy finding ways to pitch in.  You’re also technically inclined, able to navigate a computer with ease – including being skilled with Microsoft Word, Publisher and Outlook. You easily adapt to new software and quickly retain knowledge of newly introduced computer programs.  You’re a great communicator, positive and friendly, and know how to create a welcoming atmosphere for anyone who enters the store.  Practically speaking, you will:  * Assist clients with office product purchases, including exploring best options to fit their needs. * Provide office services to clients, such as print/copy/scan/fax services, laminating, custom stamps, etc. * Fulfill orders received through our online store, email or by phone for ins-tore or curbside pickup, shipping or delivery. * Communicate with clients through phone, email, texting and website chat. * Maintain inventory by ordering and receiving products and displaying products. * Perform light accounting, data entry and cash handling. * Create store signage and in-store advertising. * Obtain problem descriptions from clients that bring in computers for repair. Working @ Compusave Computers  This is a full-time, permanent position with a starting salary of $16-$20/hour, commensurate with experience. Our store is open Monday to Saturday, and you’ll always work five of those six days. You will be compensated for using your personal vehicle to deliver office products to our external customers, so you need to have a reliable vehicle and a valid driver’s license.  We’re a small company, and we’re passionate about what we do. If you’re looking to build or continue your career in a place where you can make a real, meaningful contribution, and you have the following qualifications, we’d love to hear from you.  Qualifications  * Outstanding customer service skills with an approachable and honest character * Previous experience in customer service and retail sales roles * Genuine interest in office products and technology * Confident with general computer using including being competent with Microsoft Word, Publisher and Outlook * Ability to retain knowledge of newly introduced computer programs * Some knowledge of QuickBooks desktop version * A valid driver’s license and clean driving record * High school diploma or equivalent  How to Apply  Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.  We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.  We will review applications as they are received and look forward to hearing from you.

English

Work must be completed at the physical location. There is no option to work remotely.

English

Work must be completed at the physical location. There is no option to work remotely.

English

Work must be completed at the physical location. There is no option to work remotely.

English

Work must be completed at the physical location. There is no option to work remotely.

English

Work must be completed at the physical location. There is no option to work remotely.

Job Description

You care about living a balanced, full life.   You love exploring, and meeting new people, whether you’re half-way around the globe or biking through your own neighbourhood.   Now, imagine a job where you interact with new people every day who care about the same things you do, and helping them achieve that full life. And imagine working to benefit the environment and your own personal growth all at once.   If this sounds like what you've been looking for, keep reading!   Who we are:   We’re Urkai Inc. ( , and we’re more than your average bicycle shop. What sets us apart is our focus on European bikes and accessories for all of our customers urban transportation needs.   Our comfortable, easy-to-ride bikes are beautifully designed and handcrafted in Europe by true craftspeople. They’re built to stand the test of weather and time.   We've built a team of knowledgeable and friendly staff. When a customer walks through our doors, we get to know them, listen to them describe what they need from a bike, and then connect them with the bike that will allow them to achieve the lifestyle they want.   We’re a small but growing business and we’re now looking for a friendly, motivated individual to join our team!   Retail Sales Associate   As our new Retail Sales Associate, your primary responsibility will be to interact with customers both in-store and online to promote and explain our line of European bikes and accessories.   You'll greet customers and strike up conversations with them to help figure out what they are looking for or to answer their questions. You'll walk them through the bikes that suit their needs and encourage them to take a test ride to confirm the best option. You'll also recommend any additional accessories that they may want.   For online sales, you'll answer email inquiries and when a purchase is made, you'll take care of the details - sending invoices, processing payments, confirming orders, and ensuring products get shipped. You may also find yourself following up with manufacturers about shipments of products when necessary.   You'll also find yourself continuously seeking to improve both yourself and the business around you. Whether it's maintaining a high level of customer satisfaction, increasing your own level of product knowledge, or updating inventory, you'll always be looking for new ways to improve.   This job is as much about who you are as what you’ll do. You’re the perfect fit for this role because you are:   * Organized - you know how to manage your day, you're efficient with your time, and you're able to serve multiple customers at once.   * Self-motivated - you have an inner desire to constantly improve yourself and the processes you use every day.    * Helpful – you’re a people person and passionate about helping others, whether that is your own team members or potential customers.   The Details   This is a full-time, permanent position offering $16 - $20 per hour, commensurate with experience. You’ll get an employee discount on bikes and accessories, and there’s a potential for bonus if sales targets are exceeded.   Store hours are Tuesday - Saturday, 11:00am - 5:00pm, with the exception of Thursday, which is 11:30am - 7:30pm. Based on scheduling needs, you may get a Saturday off here and there and we will try our best to create a schedule that fits with your lifestyle.   Some other perks include being close to the lake, local restaurants, cafes, and malls for lunch or after work activities. We’re also close to the Burlington GO Station.   Working @ Urkai   You'll love working here if you're someone who enjoys working alongside a small team of passionate individuals who like to have fun! Over the years, we've created a culture that is very supportive, where our team members care about helping each other grow and develop.     As our business grows, new opportunities will open up and there may be room to move into new roles and responsibilities. If this role resonates with you, we hope you’ll join our special, supportive team.   Qualifications   * Experience in retail sales, customer service, or a related field (strong asset) * Experience in a customer-facing role * Proficiency in speaking and writing English * General computer or software knowledge with experience using a point of sale system or iPad in a professional setting is an asset * Ability to lift up to 50lbs   How to Apply   Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.     We strive to build a team that reflects the diversity of the community we work in, and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.  If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button.   We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.

Job Description

Description

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience. 

Position Type : Full time

Starting wage : $18.50 per hour + Bonus potential

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you! 

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership 

Essential Tasks and Responsibilities: 

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFC stands for 

• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein 

• Provide a butcher friendly shopping experience by personalizing every step of the way 

• Assist customers during the check-out process and deliver an experience to remember 

• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store 

• Oversee daily price changes and manage cash register as required 

• Process customer e-commerce orders and oversee timely product hand out for deliveries 

• Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer  

• Performs other related duties 

Physical Demands and Work Environment: 

• Physically able to exert up to 50 pounds of force  

• Occasional exposure to extreme temperatures – walk-in freezers  

• Stand/walk for up to 8-10 hours 

• Frequent movement within the store to access various departments, areas, and products 

Benefits & Perks: 

• Medical, Dental & Vision Insurance   

• RRSP Plan 

• Culinary Training 

• Tenure Program 

• Higher Education Programs 

• Vacation Time, Paid Holiday & Birthday PTO 

• Monthly Bonus Potential   

• WF Unlimited- Free Shipping 

• Chew On This- One give away product a month 

• Wild Chef - Allowance per month to shop in our store  

Qualifications: 

• High school degree or GED preferred not required  

• One year of customer service experience in retail, hospitality, or restaurant is required 

• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required 

• Work with integrity as a TEAM toward a shared vision 

• Be determined and deliver superior results with a sense of urgency, time management, and prioritization  

• Treat it like you own it –Take ownership and responsibility to be successful 

• Acts with respect and values other opinions  

• Strong cognitive skills, including problem analyzing 

• Enthusiasm and passion for food and customer service preferred  

• Excellent organizational and multitasking skills 

• Show dependability and commitment 

• Fundamental math functions such as addition, subtraction, multiplication, and division  

• Ability to meet seasonal peaks, workloads, and deadlines 

• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required  

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.