16 Product Training jobs in Canada

Job Description

Product Knowledge and Enablement Manager (Hybrid)  Survalent Technology is seeking an energetic and versatile leader to join our team as the Product Knowledge and Enablement Manager. In this role, you'll shape and drive the strategy behind our technical training and knowledge-sharing efforts for our SCADA and ADMS solutions. You'll work closely with teams across product management, deployment, documentation, and training to ensure both our internal teams and customers have the knowledge and tools they need to confidently install, configure, and use our systems. If you're a collaborative leader who excels at turning technical content into practical, easy-to-understand resources, we’d love to connect with you.  The successful candidate will lead the planning, creation, and management of Survalent’s technical knowledgebase, making sure it becomes a key tool for global customer success and product support. They will design easy-to-grow documentation and training systems to support complex SCADA/ADMS deployments and will create high-quality content like manuals, guides, simulations, and videos. Working closely with engineering, product, support, and training teams, they will ensure all materials are clear, accurate, and up to date with product changes. Through leadership, mentoring, and a focus on ongoing improvement, the candidate will help build a strong knowledge-sharing culture that gives both our teams and customers the information and confidence they need to succeed.   Responsibilities will be assigned according to priority and may include: * Own the strategy, structure, and quality of Survalent’s technical knowledgebase. * Lead the creation and maintenance of high-impact content, including manuals, deployment guides, training materials, and support documentation. Ensure content is scalable, accurate, and aligned with product evolution. * Act as a subject matter expert in SCADA/ADMS systems, collaborating with engineering, product, and support teams to ensure technical accuracy. * Aligning content with global deployment needs, integration standards, and user onboarding requirements. * Manage and mentor a team of technical writers and trainers. Review content for clarity, accuracy, and consistency. Oversee planning and delivery of customer-facing and internal enablement materials. * Implement tools and processes for efficient content lifecycle management. * Drive continuous improvement through feedback and testing. Ensure compliance with security, regulatory, and internal standards. * Partner with product managers, developers, QA, and system specialists to extract technical insights. * Coordinate closely with the training department to align documentation with instructor-led and self-paced training strategies. Education, Knowledge, Skills and Abilities * Bachelor’s degree in electrical engineering, Computer Science, Engineering Technology, Technical Communication, or a related field. Degrees in Power Systems or Automation Engineering * 5+ years of experience with SCADA and ADMS systems (SCADA/OMS/DMS), particularly in the development of related documentation, including technical writing, technical training, and product or feature-level content. * Knowledge of SCADA systems—preferably in electric utilities, substations, or renewable energy applications—is a strong asset. * Experience using product management and collaboration tools, such as Jira, Confluence, or similar platforms. * Proficiency with documentation tools and content formats, including Microsoft Word, Excel, Visio, PDF, HTML, and PHP. Familiarity with modern technical authoring tools is also desirable. * Skilled in developing multimedia training content, using tools such as Articulate 360, Camtasia, and Adobe Learning Management Systems (LMS). * Highly self-motivated, action-oriented, and able to work independently with minimal supervision. * Strong project management skills, with the ability to manage multiple initiatives, meet tight deadlines, and maintain high attention to detail. This is a full-time permanent position reporting to the Vice President of Product Management. If you are interested in joining a growing organization in this exciting role, please submit your cover letter and resume.  About Us: Survalent Technology Corporation is the leading provider of real-time smart grid management system for enabling visualization, optimization and improved operations for utilities. For six decades, we have helped more than 800 utilities use operational data to increase reliability, efficiency, and customer service. With our proven and reliable SCADA (Supervisory Control and Data Acquisition), Distribution Management System (DMS), Outage Management System (OMS), and Substation Automation (SA) solutions, utilities transform data into actionable intelligence. We partner with utilities across the globe to create mission critical solutions that will achieve the promise of the Smart Grid.   Survalent values a diverse workplace and strongly encourages women, people of all races, color, creed, ancestry, ethnic origin, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, marital status, family status, and those with disabilities to apply.  Survalent is an equal opportunity employer. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.   While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

Job Description

Salary:

Company Overview:

At Dabadu, we create cutting-edge software solutions that empower businesses to achieve their goals. Our flagship product, Dabadu XRM, is an innovative platform used by the automotive industry for sales. We are passionate about helping our customers get the most out of our products, and we believe customer education is key to their success.

Position Overview:

We are looking for a dynamic and experienced Product Trainer to join our team. This role involves working closely with our customers to ensure they understand and utilize our software to its fullest potential. Youll travel to customer sites for in-person training sessions, and youll also create comprehensive online training materials, including video tutorials, webinars, and written guides.

As the Product Trainer, you will play a critical role in educating customers on new features, best practices, and product updates, enabling them to drive greater value from our solutions.

Key Responsibilities:

• Deliver engaging and effective training to customers, tailored to their specific needs and industry.
  
• Create high-quality online training materials such as prerecorded video tutorials, webinars, and written guides.
• Develop and continuously improve educational resources, ensuring materials are up-to-date with the latest product features and updates.
• Conduct training workshops and webinars for customers, introducing new features, workflows, and best practices.
• Collaborate with the team to ensure training aligns with customer needs and product roadmaps.
• Assess customer training needs and tailor sessions to address their specific goals and challenges.
• Track and analyze customer training engagement to improve the effectiveness of educational content.
• Provide feedback to product teams based on customer insights gained through training sessions.
• Stay current with industry trends and best practices in customer education and software training.

Qualifications:

• Proven experience as a software trainer or in a similar customer education role.
• Excellent communication and presentation skills, with the ability to simplify complex concepts for different audiences.
• Ability to create engaging, instructional content (videos, written tutorials, etc.).
• Strong technical aptitude, with the ability to quickly learn and teach new software features.
  
• Experience using screen recording and video editing software for producing training content.
• Ability to work independently and manage time effectively, balancing travel, customer sessions, and content creation.
• Previous experience working with SaaS platforms and B2B customers is a plus.
• Familiarity with learning management systems (LMS) is an advantage.

Why Join Us?

• Be part of an innovative company shaping the future of Automotive Sales.
• Opportunities for professional growth and development.
• Work with a collaborative and forward-thinking team.
  

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Whistler Blackcomb Training Specialist is a Team Lead position tasked with organizing and facilitating training under the direction of the Training Supervisor. The job requires strong leadership, with the ability to problem solve, think creatively, and build a positive, winning culture for a high performing team. In the absence of the Operational Supervisor & Managers, the Training Lead will have authority for all Patrol Managerial Decisions.

Position Status: Maternity Leave Replacement. Winter Seasonal, Full-Time (40 hours/week) with the possibility of an extension into the summer. This position commences October 1st through June 1st.

This job description is an overview of the scope and responsibilities of the role and is not an inclusive list of job tasks and expectations that you may be asked to perform. The responsibilities of this position may change to support the patrol team and mountain operations.

Job Specifications:

• Starting Wage: $32.11/hr - $42.76/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time hours available
• Housing Availability: No

Job Responsibilities:

• Assists with all facets of patrol training, including pre-season, compliance, new hire training and the progression of their team skills throughout the season
• Plan and manage winter and summer foundation training for all new patrol hires
• Provide continuous leadership support for new hires through their first season
• Manage, implement and support continuous development of mentorship teams and program through the season
• Collaborates with and delivers a structured training plan as supported by the training team
• Understands Whistler Blackcomb and Vail Resorts SOPs and SOGs and leads by example
• Works closely with other on-mountain departments, managers, and third-party agencies
• Participate in staff evaluation process
• Liaise with Administrative Asst., Sr Specialists, Supervisors and Managers to support objectives
• Participate in end of season training analysis
• Plan and implement in-season training, with help from the Leadership Team & Trainers
• Prepare training plans for days off and designate Teams Leads to assist in facilitating in your absence
• Maintain training records
• Champion a positive culture while driving change and employee engagement
• Leads first and foremost with the Vail Leadership Competencies and Values

Job Requirements:

• Minimum 5 years Patrol experience
• Possesses strong time management, leadership, organizational and team building skills
• Extensive knowledge and experience in all areas of patrolling and all mountain operations
• Strong ability to remain calm, be adaptable, handle conflict with diplomacy and make sound decisions while under pressure
• Good working knowledge of Microsoft Office suites, MS Teams, Google Workspace and Vail Resorts Platforms
• Demonstrates Vail Resorts Competencies
• Exhibits Vail Resorts Values
• Unrestricted BC Driver’s License and Drivers Abstract mandatory.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 510877
Reference Date: 08/19/2025
Job Code Function: Patrol