2,913 Production Assistants jobs in Canada

Job Description

* Full-time hours   * Competitive hourly wage, paid weekly, with benefits available after 3 months  * Must be physically capable of heavy lifting and repetitive movements   * Seeking candidates who are not currently employed  * Permanent hire opportunities available    You have a strong work ethic and are the type of person who’s dedicated to a job well done, no matter what that job might be. You care about your work, and your results, and are reliable, punctual, and a great team player.   If this sounds like you, we want to meet you.    Who are we?    We are The Staffing Connection ( , and our mission is to connect jobseekers to local employers, and create opportunities for employment and self-development. We strive to build partnerships that empower both employees and employers to succeed.    We work with a variety of employers in the Peterborough area, looking for workers for their manufacturing facilities.    As a Factory Worker, you will work in a manufacturing facility to assist in the production and assembly of various parts and products. Your tasks may include:    * Machine operation (which could include operating multiple machines at once)   * Working on the production line and follow job instructions carefully  * Assembling of parts, which could include the use of air or power tools   * Sorting, packaging, and labeling of parts and products * Pushing / pulling bins or stacks of products  * Completing quality control  * Cleaning and organizing your work area  * Follow all safety rules and procedures, including wearing appropriate PPE    You’ll need to be the type of person who has a desire to meet and exceed your production quotas, while putting out a high-quality product. You work safely and attentively, no matter what task you’re looking after. You can work independently, but also work well with others when teamwork is needed to get the job done.  Above all, you care about the work you do, and that’s what will make you successful in this role.    In addition to these qualities, to do this job well you’ll need to be physically capable of standing for long periods of time, lifting, bending, twisting, and reaching. This is a fast-paced and physically demanding job, in which you may be working in hot environments, doing some heavy lifting and repetitive movements.    Working with The Staffing Connection    At The Staffing Connection, we are dedicated first and foremost to our employees. We help our employees develop their skills and network while they earn a weekly paycheque. We offer training, as well as experience and encouragement for success. We love to see our employees grow in their careers, gain new skills, and find meaningful and enjoyable work opportunities with our great clients.    When you work with The Staffing Connection, here’s what you can expect:   * Full-time hours with a variety of available shifts  * Competitive hourly wage, with benefits available after 3 months  * Weekly paycheque * The full support of a team, dedicated to your success, and available 24/7 * Permanent hire opportunities, along with opportunities for meaningful advancement    Qualifications   * You are not currently employed and/or are available to start working full-time hours immediately  * Physically able to stand for long periods of time, do heavy lifting, and repetitive movements including twisting, reaching, bending, etc. * Must be able to provide your own CSA approved above-ankle steel toe boots  * Previous experience working in a manufacturing plant, warehouse, farm, or related is a plus OR experience working in any environment where you had to learn and follow well-defined standard operating procedures (e.g. in fast food restaurants or similar) is also a plus  * Access to reliable transportation is a plus  * Ability to pass a criminal record check is a plus    How to Apply   Please submit your resume online through the Fitzii system.    We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. We will review all applications and look forward to hearing from you.

Job Description

* Full-time hours   * Competitive hourly wage, paid weekly, with benefits available after 3 months  * Must be physically capable of heavy lifting and repetitive movements   * Seeking candidates who are not currently employed  * Permanent hire opportunities available    You have a strong work ethic and are the type of person who’s dedicated to a job well done, no matter what that job might be. You care about your work, and your results, and are reliable, punctual, and a great team player.   If this sounds like you, we want to meet you.    Who are we?    We are The Staffing Connection ( , and our mission is to connect jobseekers to local employers, and create opportunities for employment and self-development. We strive to build partnerships that empower both employees and employers to succeed.    We work with a variety of employers in the Tottenham area, looking for workers for their manufacturing facilities.    As a Factory Worker, you will work in a manufacturing facility to assist in the production and assembly of various parts and products. Your tasks may include:    * Machine operation (which could include operating multiple machines at once)   * Working on the production line and follow job instructions carefully  * Assembling of parts, which could include the use of air or power tools   * Sorting, packaging, and labeling of parts and products * Pushing / pulling bins or stacks of products  * Completing quality control  * Cleaning and organizing your work area  * Follow all safety rules and procedures, including wearing appropriate PPE    You’ll need to be the type of person who has a desire to meet and exceed your production quotas, while putting out a high-quality product. You work safely and attentively, no matter what task you’re looking after. You can work independently, but also work well with others when teamwork is needed to get the job done.  Above all, you care about the work you do, and that’s what will make you successful in this role.    In addition to these qualities, to do this job well you’ll need to be physically capable of standing for long periods of time, lifting, bending, twisting, and reaching. This is a fast-paced and physically demanding job, in which you may be working in hot environments, doing some heavy lifting and repetitive movements.    Working with The Staffing Connection    At The Staffing Connection, we are dedicated first and foremost to our employees. We help our employees develop their skills and network while they earn a weekly paycheque. We offer training, as well as experience and encouragement for success. We love to see our employees grow in their careers, gain new skills, and find meaningful and enjoyable work opportunities with our great clients.    When you work with The Staffing Connection, here’s what you can expect:   * Full-time hours with a variety of available shifts  * Competitive hourly wage, with benefits available after 3 months  * Weekly paycheque * The full support of a team, dedicated to your success, and available 24/7 * Permanent hire opportunities, along with opportunities for meaningful advancement    Qualifications   * You are not currently employed and/or are available to start working full-time hours immediately  * Physically able to stand for long periods of time, do heavy lifting, and repetitive movements including twisting, reaching, bending, etc. * Must be able to provide your own CSA approved above-ankle steel toe boots  * Previous experience working in a manufacturing plant, warehouse, farm, or related is a plus OR experience working in any environment where you had to learn and follow well-defined standard operating procedures (e.g. in fast food restaurants or similar) is also a plus  * Access to reliable transportation is a plus  * Ability to pass a criminal record check is a plus    How to Apply   Please submit your resume online through the Fitzii system.    We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. We will review all applications and look forward to hearing from you.

Job Description

* Full-time hours   * Competitive hourly wage, paid weekly, with benefits available after 3 months  * Must be physically capable of heavy lifting and repetitive movements   * Seeking candidates who are not currently employed  * Permanent hire opportunities available    You have a strong work ethic and are the type of person who’s dedicated to a job well done, no matter what that job might be. You care about your work, and your results, and are reliable, punctual, and a great team player.   If this sounds like you, we want to meet you.    Who are we?    We are The Staffing Connection ( , and our mission is to connect jobseekers to local employers, and create opportunities for employment and self-development. We strive to build partnerships that empower both employees and employers to succeed.    We work with a variety of employers in the Barrie area, looking for workers for their manufacturing facilities.    As a Factory Worker, you will work in a manufacturing facility to assist in the production and assembly of various parts and products. Your tasks may include:    * Machine operation (which could include operating multiple machines at once)   * Working on the production line and follow job instructions carefully  * Assembling of parts, which could include the use of air or power tools   * Sorting, packaging, and labeling of parts and products * Pushing / pulling bins or stacks of products  * Completing quality control  * Cleaning and organizing your work area  * Follow all safety rules and procedures, including wearing appropriate PPE    You’ll need to be the type of person who has a desire to meet and exceed your production quotas, while putting out a high-quality product. You work safely and attentively, no matter what task you’re looking after. You can work independently, but also work well with others when teamwork is needed to get the job done.  Above all, you care about the work you do, and that’s what will make you successful in this role.    In addition to these qualities, to do this job well you’ll need to be physically capable of standing for long periods of time, lifting, bending, twisting, and reaching. This is a fast-paced and physically demanding job, in which you may be working in hot environments, doing some heavy lifting and repetitive movements.    Working with The Staffing Connection    At The Staffing Connection, we are dedicated first and foremost to our employees. We help our employees develop their skills and network while they earn a weekly paycheque. We offer training, as well as experience and encouragement for success. We love to see our employees grow in their careers, gain new skills, and find meaningful and enjoyable work opportunities with our great clients.    When you work with The Staffing Connection, here’s what you can expect:   * Full-time hours with a variety of available shifts  * Competitive hourly wage, with benefits available after 3 months  * Weekly paycheque * The full support of a team, dedicated to your success, and available 24/7 * Permanent hire opportunities, along with opportunities for meaningful advancement    Qualifications   * You are not currently employed and/or are available to start working full-time hours immediately  * Physically able to stand for long periods of time, do heavy lifting, and repetitive movements including twisting, reaching, bending, etc. * Must be able to provide your own CSA approved above-ankle steel toe boots  * Previous experience working in a manufacturing plant, warehouse, farm, or related is a plus OR experience working in any environment where you had to learn and follow well-defined standard operating procedures (e.g. in fast food restaurants or similar) is also a plus  * Access to reliable transportation is a plus  * Ability to pass a criminal record check is a plus    How to Apply   Please submit your resume online through the Fitzii system.    We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. We will review all applications and look forward to hearing from you.

Job Description

Salary: $74,098 - $105,856

Who we are:

Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs.

We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a worklife balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees. Lets combine our passions for building a greener future!

Your mission:

As a Production Support Technologist, youll bring hands-on technical expertise to our manufacturing teammaintaining and improving equipment, test systems, and tooling that keep our operations running smoothly. Youll play a vital role in getting new products ready for production, partner with R&D on design-for-manufacture (DFM) efforts, and help drive improvements in quality, efficiency, and innovation across the floor.

What we offer:

• Highly competitive extended health and dental plans for you and your family
• A yearly RRSP contribution on the companys behalf, plus an employee contributionmatching program to help you grow your financialwell-being
• Participation in company profit sharing scheme
• Paid time off to volunteer and give back to the community, on your own or as a part of a group with yourcoworkers
• Freeon-premiseparking, or choose our green transportationoptionand be paid for it
• Social Committee eventsalmost everymonth, from potlucks, game nights, and LAN parties to camping andskiing
• Free on-site gymat both locations
• Awards and recognition for service and accomplishments
• Assistancewith tuition or skills training relevant to yourrole
• A rewarding career doing work thatmatters

What we hope to create:

Solutions for building operators to enable the vision of Net-Zero Emissions by 2050. Help us get there.

In this role you will:

• Provide real-time technical support to production teams to resolve equipment, process, and test-related issues.
• Perform troubleshooting, repairs, and preventative maintenance on production equipment to minimize downtime.
• Assist in implementing new manufacturing processes and equipment for product introductions and process changes.

• Assemble and maintain functional and diagnostic test sets for electronic components and assemblies.
• Ensure test systems align with product specifications and manufacturing needs by collaborating closely with R&D Engineering teams during the design process.
• Maintain detailed documentation and perform periodic calibration and compliance checks on test systems.

• Design and fabricate assembly jigs, fixtures, and process aids to enhance efficiency, consistency, and ergonomics.
• Collaborate with engineering and manufacturing staff to refine tools based on operator feedback and performance data.
• Ensure tooling meets safety, quality, and process engineering standards.

• Support manufacturing readiness for new product launches, including setup of tooling, test sets, and production documentation.
• Liaise with R&D engineering during product development to ensure manufacturability, reliability, and cost-effectiveness through effective DFM practices.
• Provide feedback during design reviews to ensure smooth transition from prototype to production.

• Analyze production workflows and identify areas for improvement using lean and Six Sigma methodologies.
• Lead or participate in continuous improvement initiatives such as root cause analysis, value stream mapping, and Kaizen projects.
• Assist in the documentation and standardization of work procedures, setup sheets, and maintenance logs.

• Support the Quality and Environmental Management System (QEMS) by participating in corrective/preventive actions (CAPA), audits, and quality improvement projects.
• Track and record engineering changes, equipment updates, and modifications impacting production.
• Ensure all work adheres to applicable regulatory and safety standards (e.g., ISO 9001, IPC standards, WorksafeBC).

You'll have access to:

• An onboarding package to get you up to speed
• Online training courses
• A mentor
• A yearly training allowance

This role might be right for you if you have:

• Diploma or degree in Electronics Technology, Mechatronics, or related technical field.
• Minimum 3 years of experience in electronics manufacturing or test system support roles.
• Strong understanding of electronic assembly, test equipment, and diagnostics.
• Familiarity with test automation tools (e.g., LabVIEW, Python, C++) is an asset.
• Familiarity with CAD tools (e.g., SolidWorks) for jig and fixture design.
• Solid foundation in lean manufacturing and Six Sigma methodologies.
• Experience with product lifecycle and DFM practices in collaboration with engineering teams.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and cross-functionally with production, quality, and design teams.
• Ability to travel periodically to alternate manufacturing site in Edmonton, Alberta to provide on-site support as needed.

Youll be successful in this position if you:

• Enjoy hands-on problem solving and take pride in keeping production running smoothly.
• Are naturally curious and eager to understand how systems work and how to make them better.
• Communicate clearly and collaborate well with both technical and non-technical team members.
• Bring a continuous improvement mindset and are comfortable navigating change.
• Appreciate the balance between autonomy and teamwork in a production support environment.
• Value a healthy worklife balance; we don't expect you to work overtime or weekends.

Lets connect!

At Reliable Controls its not only experience and skills we are seeking; alignment with our values is of the utmost importance to us. Continuous improvement is vital to our organization, and we are prepared to invest in our teams future, not just their current abilities. Lets connect. We would love to hear from you!

Job Description

Salary:

About Us

SLEEGERS Engineered Products Inc. is a leading North American supplier of engineered solutions for the pressure vessel and propane industries. We design and manufacture a variety of engineered products including propane motor fuel tanks, commercial and industrial pressure vessels, and automated propane cylinder vending kiosks.

Founded in 1963 and based in London, Ontario, we are proud to employ a diverse team of highly skilled welding and engineering professionals. Our 147,000 square foot production facility boasts a state-of-the-art air quality and ventilation system, ten skylights, and high-efficiency LED lighting throughout the production floor.

The Opportunity

We are recruiting a Production Support Clerk to help facilitate the ongoing growth at
SLEEGERS. This person will provide administrative support to our Quality and Production teams and will be critical in ensuring our products adhere to our high standard of quality. Your core responsibilities will include:

• Working collaboratively with our Quality, Production, Engineering and Supply Chain teams to complete daily, weekly, monthly, and various project based administrative functions
• Job file management including:
  • Open and assemble job files for Quality, Production, and Shipping departments
  • Prepare test and inspection packages, pneumatic test sheets, traceability sheets, and weld maps
  • Close job files including printing Material Test Reports and populating Manufacturers Data Reports
• Communicating internally and externally via telephone, email, or in person
• Processing data in an accurate and timely manner
• Other duties and responsibilities as assigned

The Ideal Candidate

• Minimum of one year of administrative support experience, preferably in a production environment
• Is highly organized and can effectively manage competing priorities
• Applies accuracy, thoroughness and attention to detail to all activities
• Enjoys working in a collaborative environment
• Proficient in Microsoft Office, especially Excel
• Has strong written and verbal communication skills
• Post-secondary education in a related discipline is preferred

The Benefits

• Competitive compensation package; salary is commensurate with experience
• Opportunity for growth and advancement within SLEEGERS
• Comprehensive health and dental benefit plans
• Retirement plan with employee-employer matched contributions
• Training and development programs available to enhance your skill set

SLEEGERS is committed to providing a barrier-free environment and promoting independence, dignity, integration, and equal opportunity for persons with disabilities. Accommodations are available, upon request, for candidates taking part in all aspects of the recruitment and selection process.

Job Description

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series C funding round brought our total investment to over $170 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 6 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet . We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Drive the evolution of Alpaca's customer facing technical support, ensuring scalability and efficiency to deliver exceptional client service.

• Solve Complex L2 Escalations: Provide hands-on troubleshooting and resolution for critical technical issues, dedicating 50% of your time to direct customer problem-solving.

• Improve Support Process Efficiency: Audit escalation workflows and improve via code, tooling, and training to minimize L3 escalations.

• Drive Cross-Functional Root Cause Analysis: Collaborate with Support, Product, and Engineering to identify and resolve recurring issues, and ensure continuous product improvement.

• Develop and Maintain Comprehensive Technical Documentation: Create and manage internal knowledge bases, runbooks, and troubleshooting guides, contributing to public documentation as needed.

• Scale Technical Support: Lead the implementation of the technical support strategy to scale and deliver world-class client service.

• You have 7+ years of experience in technical escalation or support engineering.

• You excel at troubleshooting complex distributed systems and APIs.

• You are proficient with SQL, Kubernetes, and GCP.

• You communicate technical information clearly and document meticulously.

• You drive process improvements and SLA performance.

• You understand FinTech concepts and API-driven financial platforms.

• You have experience with Golang, Kafka, or RabbitMQ.

• You develop internal support automation tools.

• You contribute to public technical documentation.

• You have experience with performance tuning of Postgres databases.

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $00
• Monthly Stipend: USD 150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

Job Title:-Production Support Analyst III

Duration:12 month(s) plus extensions

Location: Montreal QC (Hybrid)

Description/Comment:Application Production Support FTS team for Connexis Cash Application

The position at a glance Application Production Support (Client) team, responsible for maintaining and supporting applications under the scope of North America Business Lines.

Teams are in USA, Canada and India, ensuring full coverage to the business lines that Client support. Client is a 24/7 team, ready to respond on any application related issues.

The team aims to maintain the integrity, stability and continuity of the supported platforms, with the main objective of safeguarding the availability of the applications at the start of every business hours.

The team thrives to implement the standard IT Policies in line with the GROUP and NAR standards. Always ensuring to comply with the IT Security policies enforced by the group.

Client team actively participates in the Client transformation, constantly adjusting and adapting to the needs of the business lines we support.

The Client goal, "Bringing value to the Business ".

Work Scope In detail

• Investigate production issues and coordinate resolution with stakeholders, clients, software vendors and technology specialists for a timely resolution.

• Support product deployment life cycle for new releases, standards, and patches.

• Ensure support documentation is kept up-to-date and published in prescribed tools according to the Bank's standards.

• Provide support for projects along with timely reporting on status updates and risks.

• Prepare documents for business continuity planning, architecture and disaster recovery procedures for the Client supported platforms.

• Coordinate post-migration validation in production environment with users and coordinate end-to-end testing as necessary.

• Participate in governance and audit initiatives and support the resolution of noncompliance findings/recommendations.

• Participate in the resolution of situation reviews triggered by major incidents along with documentation of post incident report.

• Participate in global projects working with teams from US, Canada, Paris, India, Philippines.

Preferred qualifications

• Minimum 5 years' experience in application production support

• Hands on experience with UNIX, Linux and Shell Scripts.

• Hands on experience with Oracle (preferred) SQL and PL/SQL.

• Experience with Windows servers.

• Knowledge in Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, PGP encryption, CFT, IBM MQ Series, etc

• Must be able to work flexible hours (morning shift, evening shift, weekend support).

• Strong problem-solving skills.

• Possess time management and priority management skills.

• Team player while being able to work autonomously.

• Ability to work under pressure to support critical 24x7 production platform.

• Professional English level skill for verbal and written communication (Follow the Sun requirement)

Good to have

• Experience in working with geographically diversified teams.

• ITIL Framework knowledge will be an asset (incident/problem/change process)

• Dynatrace Knowledge

• Ability to use Excel for data analysis and reporting

• Bilingual (French/English

Job Title:-Production Support Analyst III

Duration:12 month(s) plus extensions

Location: Montreal QC (Hybrid)

Description/Comment:Application Production Support FTS team for Connexis Cash Application

The position at a glance Application Production Support (Client) team, responsible for maintaining and supporting applications under the scope of North America Business Lines.

Teams are in USA, Canada and India, ensuring full coverage to the business lines that Client support. Client is a 24/7 team, ready to respond on any application related issues.

The team aims to maintain the integrity, stability and continuity of the supported platforms, with the main objective of safeguarding the availability of the applications at the start of every business hours.

The team thrives to implement the standard IT Policies in line with the GROUP and NAR standards. Always ensuring to comply with the IT Security policies enforced by the group.

Client team actively participates in the Client transformation, constantly adjusting and adapting to the needs of the business lines we support.

The Client goal, "Bringing value to the Business ".

Work Scope In detail

• Investigate production issues and coordinate resolution with stakeholders, clients, software vendors and technology specialists for a timely resolution.

• Support product deployment life cycle for new releases, standards, and patches.

• Ensure support documentation is kept up-to-date and published in prescribed tools according to the Bank's standards.

• Provide support for projects along with timely reporting on status updates and risks.

• Prepare documents for business continuity planning, architecture and disaster recovery procedures for the Client supported platforms.

• Coordinate post-migration validation in production environment with users and coordinate end-to-end testing as necessary.

• Participate in governance and audit initiatives and support the resolution of noncompliance findings/recommendations.

• Participate in the resolution of situation reviews triggered by major incidents along with documentation of post incident report.

• Participate in global projects working with teams from US, Canada, Paris, India, Philippines.

Preferred qualifications

• Minimum 5 years' experience in application production support

• Hands on experience with UNIX, Linux and Shell Scripts.

• Hands on experience with Oracle (preferred) SQL and PL/SQL.

• Experience with Windows servers.

• Knowledge in Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, PGP encryption, CFT, IBM MQ Series, etc

• Must be able to work flexible hours (morning shift, evening shift, weekend support).

• Strong problem-solving skills.

• Possess time management and priority management skills.

• Team player while being able to work autonomously.

• Ability to work under pressure to support critical 24x7 production platform.

• Professional English level skill for verbal and written communication (Follow the Sun requirement)

Good to have

• Experience in working with geographically diversified teams.

• ITIL Framework knowledge will be an asset (incident/problem/change process)

• Dynatrace Knowledge

• Ability to use Excel for data analysis and reporting

• Bilingual (French/English

Job Title:-Production Support Analyst III

Duration:12 month(s) plus extensions

Location: Montreal QC (Hybrid)

Description/Comment:Application Production Support FTS team for Connexis Cash Application

The position at a glance Application Production Support (Client) team, responsible for maintaining and supporting applications under the scope of North America Business Lines.

Teams are in USA, Canada and India, ensuring full coverage to the business lines that Client support. Client is a 24/7 team, ready to respond on any application related issues.

The team aims to maintain the integrity, stability and continuity of the supported platforms, with the main objective of safeguarding the availability of the applications at the start of every business hours.

The team thrives to implement the standard IT Policies in line with the GROUP and NAR standards. Always ensuring to comply with the IT Security policies enforced by the group.

Client team actively participates in the Client transformation, constantly adjusting and adapting to the needs of the business lines we support.

The Client goal, "Bringing value to the Business ".

Work Scope In detail

• Investigate production issues and coordinate resolution with stakeholders, clients, software vendors and technology specialists for a timely resolution.

• Support product deployment life cycle for new releases, standards, and patches.

• Ensure support documentation is kept up-to-date and published in prescribed tools according to the Bank's standards.

• Provide support for projects along with timely reporting on status updates and risks.

• Prepare documents for business continuity planning, architecture and disaster recovery procedures for the Client supported platforms.

• Coordinate post-migration validation in production environment with users and coordinate end-to-end testing as necessary.

• Participate in governance and audit initiatives and support the resolution of noncompliance findings/recommendations.

• Participate in the resolution of situation reviews triggered by major incidents along with documentation of post incident report.

• Participate in global projects working with teams from US, Canada, Paris, India, Philippines.

Preferred qualifications

• Minimum 5 years' experience in application production support

• Hands on experience with UNIX, Linux and Shell Scripts.

• Hands on experience with Oracle (preferred) SQL and PL/SQL.

• Experience with Windows servers.

• Knowledge in Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, PGP encryption, CFT, IBM MQ Series, etc

• Must be able to work flexible hours (morning shift, evening shift, weekend support).

• Strong problem-solving skills.

• Possess time management and priority management skills.

• Team player while being able to work autonomously.

• Ability to work under pressure to support critical 24x7 production platform.

• Professional English level skill for verbal and written communication (Follow the Sun requirement)

Good to have

• Experience in working with geographically diversified teams.

• ITIL Framework knowledge will be an asset (incident/problem/change process)

• Dynatrace Knowledge

• Ability to use Excel for data analysis and reporting

• Bilingual (French/English