16 Protection Services jobs in Canada
Security Operations Specialist- Managed Security Services
Posted today
Job Viewed
Job Description
Job Description
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
The Specialist provides second-level technical client support such as: cyber security analysis of detected anomalies; deep analysis of the operating system; dealing with system crashes and bug fixes; handling troubleshooting; packets captures; configurations; restoring from back up; repair for appliances, networks, and infrastructure, and other system issues for one or more of three particular disciplines: Network Security, Information Security, and/or Endpoint Security; and brings an established repository of technical expertise to act as a Subject Matter Expert. This role upholds defined service level agreements (SLA) and customer service excellence. The Specialist continues to develop a platform of technical expertise.
What you will do:
24x7 Support – 60% job weight
- Monitors and resolves support requests. Escalates unresolved issues to senior team members and/or manager(s)
- Performs deep analysis of the operating system. Handles Cyber incidents, system crashes and bug fixes. Handles troubleshooting, packets captures, configurations, restoring from back up, and repair for appliances, networks, infrastructure, and other system issues. Issues may multiple interactions with clients and/or vendors to resolve
- Identifies efficiencies and improvements in workflow, thus reducing false positives in client environments
- Performs root cause analysis and collaborates with consultants and other Analysts to solve repetitive system performance or configuration problems
- Provides technical knowledge transfer to clients and internal department on low complexity problems
- Identifies, records, and escalates service performance trends, anomalies, and SLA breaches to senior leadership
- Applies Trusted Advisor techniques to build up client trust and influence loyalty
- Service Delivery Improvement - 20% job weight
- Provides mentorship and guidance to less senior resources as a trusted advisor in the application of CDW methodologies and the use of tools and templates to troubleshoot client requests
- Development of Standard Operating Procedures (SOPs) and knowledge base articles
Professional Development – 20% job weight
- Attends training sessions or shadowing activities, and obtains industry related certifications as determined by Manager
- Participate notably in assigned self-paced trainings
What we expect of you:
- Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or a Technology related field and 1 years of security experience in a client-focused environment, and/or working in a security operations center, OR
- 6 years total of Information Technology experience to include 1 years of security experience in a client-focused environment, and/or working in a security operations center
- At least two intermediate-level certifications in Managed Security Services disciplines, including but not limited to:
o Check Point: CCSA, CCSE: Cisco; CCNA-Security, CCNP – Security, CyberOps Professional, Palo Alto: ACE, PCNSE, Cortex XDR: PCDRA, PMXdS; IBM QRadar Security Administrator; , Splunk, Exabeam: Principal Security Analyst, Associate or Advanced Security Engineer:, CrowdStrike Falcon CFA, Microsoft SC-200, C|SA or similar technology certifications
- The position is part of a 7-day per week, 24-hour per day managed services operations. To provide the required coverage, must be willing to work weekends, holidays, and overtime.
- Provide direct client support, managing tickets and handling calls.
- Collaborate internally and externally to troubleshoot technical issues.
- Analyze and resolve problems across MSS supported technologies.
- Experience supporting IT infrastructure and Information Systems design or support involving hardware, software and services at an enterprise level for at least one discipline in the Managed Security Services portfolio
- Contribute to team objectives and maintain high customer satisfaction.
- Mentor less experienced team members and prioritize tasks effectively.
- Proficiency with productivity tools such as word processing, spreadsheet, diagram creation, presentation and email processing applications.
- Actively engage in coaching and continuous learning to enhance technical skills.
- Apply critical thinking and problem-solving abilities to address challenges.
- Experience in client-based support
- Clear understanding of Managed Security Services offerings and business proposition
- Excellent communication and collaboration skills.
- Ability to work independently and under minimal supervision
At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek, and paid on a bi-weekly payroll schedule.
Pay range: $ 33.34 - $ 46.46 hourly, depending on experience and skill set
Benefits overview:
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Security Operations Specialist - Managed Security Services (MSS)
Posted today
Job Viewed
Job Description
Job Description
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
The Specialist provides second-level technical client support such as: cyber security analysis of detected anomalies; deep analysis of the operating system; dealing with system crashes and bug fixes; handling troubleshooting; packets captures; configurations; restoring from back up; repair for appliances, networks, and infrastructure, and other system issues for one or more of three particular disciplines: Network Security, Information Security, and/or Endpoint Security; and brings an established repository of technical expertise to act as a Subject Matter Expert. This role upholds defined service level agreements (SLA) and customer service excellence. The Specialist continues to develop a platform of technical expertise.
What you will do:
24x7 Support – 60% job weight
- Monitors and resolves support requests. Escalates unresolved issues to senior team members and/or manager(s)
- Performs deep analysis of the operating system. Handles Cyber incidents, system crashes and bug fixes. Handles troubleshooting, packets captures, configurations, restoring from back up, and repair for appliances, networks, infrastructure, and other system issues. Issues may multiple interactions with clients and/or vendors to resolve
- Identifies efficiencies and improvements in workflow, thus reducing false positives in client environments
- Performs root cause analysis and collaborates with consultants and other Analysts to solve repetitive system performance or configuration problems
- Provides technical knowledge transfer to clients and internal department on low complexity problems
- Identifies, records, and escalates service performance trends, anomalies, and SLA breaches to senior leadership
- Applies Trusted Advisor techniques to build up client trust and influence loyalty
Service Delivery Improvement - 20% job weight
- Provides mentorship and guidance to less senior resources as a trusted advisor in the application of CDW methodologies and the use of tools and templates to troubleshoot client requests
- Development of Standard Operating Procedures (SOPs) and knowledge base articles
Professional Development – 20% job weight
- Attends training sessions or shadowing activities, and obtains industry related certifications as determined by Manager
- Participate notably in assigned self-paced trainings
What we expect of you:
- Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or a Technology related field and 1 years of security experience in a client-focused environment, and/or working in a security operations center, OR
- 6 years total of Information Technology experience to include 1 years of security experience in a client-focused environment, and/or working in a security operations center
- At least two intermediate-level certifications in Managed Security Services disciplines, including but not limited to:
o Check Point: CCSA, CCSE: Cisco; CCNA-Security, CCNP – Security, CyberOps Professional, Palo Alto: ACE, PCNSE, Cortex XDR: PCDRA, PMXdS; IBM QRadar Security Administrator; , Splunk, Exabeam: Principal Security Analyst, Associate or Advanced Security Engineer:, CrowdStrike Falcon CFA, Microsoft SC-200, C|SA or similar technology certifications
- The position is part of a 7-day per week, 24-hour per day managed services operations. To provide the required coverage, must be willing to work weekends, holidays, and overtime.
- Provide direct client support, managing tickets and handling calls.
- Collaborate internally and externally to troubleshoot technical issues.
- Analyze and resolve problems across MSS supported technologies.
- Experience supporting IT infrastructure and Information Systems design or support involving hardware, software and services at an enterprise level for at least one discipline in the Managed Security Services portfolio
- Contribute to team objectives and maintain high customer satisfaction.
- Mentor less experienced team members and prioritize tasks effectively.
- Proficiency with productivity tools such as word processing, spreadsheet, diagram creation, presentation and email processing applications.
- Actively engage in coaching and continuous learning to enhance technical skills.
- Apply critical thinking and problem-solving abilities to address challenges.
- Experience in client-based support
- Clear understanding of Managed Security Services offerings and business proposition
- Excellent communication and collaboration skills.
- Ability to work independently and under minimal supervision
At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek, and paid on a bi-weekly payroll schedule.
Salary range : $65,000 - $90,000
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Security Officer - Public Safety
Posted today
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Job Description
Job Description
Commissionaires BC is proud to provide security services to a Government of Canada Public Safety site located in Burnaby.
We are currently looking for security professionals who would be interested in working at a high profile Government of Canada site, and are comfortable and able to go through a Top Secret Clearance process.
Successful candidates will need to have an open availability, including weekends and overnight shifts.
Ideal candidates would be:
- Able to provide superior customer service to both customers and clients
- Experienced in following strict protocols and dealing with emergency situations
- Be of good character and sound mind,
- Honest and trustworthy
- Reliable
- Capable of obtaining a Top Secret Clearance.
- In possession of valid BC Security Licence and OFA 1 certificate or willing to obtain
- Able to work shift rotations including mornings, afternoons and graveyards
Top secret clearance requirements:
- Minimum of 10 years living Canada
- Must hold Canadian citizenship
- Have no criminal record or association with criminal activities (including family, friends and acquaintances)
- The test itself comprises of:
- Completion of comprehensive paperwork
- Thorough and intense investigation on past activities, associations and your character
- Examination of vices, dishonesty, and financial status
- Polygraph Test – Must complete and pass testing
**Please note – due to the nature of the clearance, processing times can take 10-12 months to complete. Commissionaires would be able to offer temporary employment in the meantime**
What’s in it for you:
- Opportunity to work for high profile government site
- Competitive wages
- Potential future career opportunities within Public Safety
- Bonus Program
- $250 – Once Top Secret Clearance has been obtained
Site role and responsibilities:
- Liaise with all security personnel regarding specific activities or concerns, maintaining open communication
- Monitoring of CCTV cameras, reviewing situations and reporting/advising on-site personnel of appropriate response
- Greet visitors and staff members
- Ensure confidentiality for staff members and the site
- Enforce building security, and maintain a safe environment for all personnel and the public
- Manage incoming calls, inquiries, and pass along vital information
- Respond to inquiries according to site access protocols
- Respond to emergency situations
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Public Safety & Fire Prevention Technician
Posted today
Job Viewed
Job Description
The Kativik Regional Government (KRG) is a supra-municipal organization with jurisdiction over the Quebec territory located north of the 55th parallel.
The role of the KRG Civil Security Department (CS) is to increase awareness of the importance of emergency preparedness in the communities and support related activities. In particular, the Section works closely with the 14 northern villages to strengthen planning, human and physical resources for fire safety and search and rescue operations. For the purpose of executing this mandate, KRG is currently looking for a person to fill the following position:
Public Safety & Fire Prevention Technician
(Permanent / Rotational)
Under the supervision of the Civil Security Coordinator, the Public Safety & Fire Prevention Technician is responsible for the following duties:
- Develop, promote, and deliver public safety and fire prevention programs to the communities;
- Educate, promote, interpret, and enforce applicable fire safety codes and legislation;
- Verify the inspection and testing of fire protection systems in public buildings and major occupancies;
- Conduct fire investigations and prepare and maintain related reports;
- Elaborate, in collaboration with municipal fire brigades, intervention plans for different buildings as demanded by the Nunavik Fire Safety Cover plan;
- Participate in the development of municipal or regional emergency response plans,
- Provide technical support and training for municipal firefighters;
- Perform any other related duties as required.
- The selected candidate must :
- Possess post-secondary education in Fire Prevention (AEC) or have IFSAC Pro Board Certifications
- Have a minimum of two years of related experience;
- Have the ability to interpret building plans and understand construction details;
- Have an in-depth knowledge of Building and Fire Codes and a good understanding of relevant computer software applications;
- Possess excellent communication and presentation skills and commitment to customer service excellence;
- Membership in the Quebec Association of Fire Prevention Technicians (ATPIQ) will be considered an asset;
- Have the ability to communicate orally and in writing in at least two of the following languages: Inuktitut, English, and French;
- Be willing to travel frequently in Nunavik;
- Work schedule and place of work: 6-3 rotation schedule: 6 weeks working in the Northern Villages (52.5 hours weekly), followed by 3 weeks paid leave (35 hours weekly)
OR
- Work schedule and place of work: 4-2 rotation schedule: 4 weeks working in the Northern Villages, followed by 2 weeks paid leave (35 hours weekly);
Place of employment: Nunavik, Quebec
Salary: Min. $60, 074 - Max. $102, 839 a year
Benefits*:
Lodging is paid while working in the northern villages;
Meals and expenses paid while travelling in Nunavik;
Group benefits including Simplified Pension Plan;
Vacation: 20 days/year;
Statutory holidays: 20 days, including 10 during Christmas holidays.
Public Safety & Fire Prevention Technician
Posted today
Job Viewed
Job Description
The Kativik Regional Government (KRG) is a supra-municipal organization with jurisdiction over the Quebec territory located north of the 55th parallel.
The role of the KRG Civil Security Department (CS) is to increase awareness of the importance of emergency preparedness in the communities and support related activities. In particular, the Section works closely with the 14 northern villages to strengthen planning, human and physical resources for fire safety and search and rescue operations. For the purpose of executing this mandate, KRG is currently looking for a person to fill the following position:
Public Safety & Fire Prevention Technician
(Permanent / Rotational)
Under the supervision of the Civil Security Coordinator, the Public Safety & Fire Prevention Technician is responsible for the following duties:
- Develop, promote, and deliver public safety and fire prevention programs to the communities;
- Educate, promote, interpret, and enforce applicable fire safety codes and legislation;
- Verify the inspection and testing of fire protection systems in public buildings and major occupancies;
- Conduct fire investigations and prepare and maintain related reports;
- Elaborate, in collaboration with municipal fire brigades, intervention plans for different buildings as demanded by the Nunavik Fire Safety Cover plan;
- Participate in the development of municipal or regional emergency response plans,
- Provide technical support and training for municipal firefighters;
- Perform any other related duties as required.
- The selected candidate must :
- Possess post-secondary education in Fire Prevention (AEC) or have IFSAC Pro Board Certifications
- Have a minimum of two years of related experience;
- Have the ability to interpret building plans and understand construction details;
- Have an in-depth knowledge of Building and Fire Codes and a good understanding of relevant computer software applications;
- Possess excellent communication and presentation skills and commitment to customer service excellence;
- Membership in the Quebec Association of Fire Prevention Technicians (ATPIQ) will be considered an asset;
- Have the ability to communicate orally and in writing in at least two of the following languages: Inuktitut, English, and French;
- Be willing to travel frequently in Nunavik;
- Work schedule and place of work: 6-3 rotation schedule: 6 weeks working in the Northern Villages (52.5 hours weekly), followed by 3 weeks paid leave (35 hours weekly)
OR
- Work schedule and place of work: 4-2 rotation schedule: 4 weeks working in the Northern Villages, followed by 2 weeks paid leave (35 hours weekly);
Place of employment: Nunavik, Quebec
Salary: Min. $60, 074 - Max. $102, 839 a year
Benefits*:
Lodging is paid while working in the northern villages;
Meals and expenses paid while travelling in Nunavik;
Group benefits including Simplified Pension Plan;
Vacation: 20 days/year;
Statutory holidays: 20 days, including 10 during Christmas holidays.
Public Safety & Fire Prevention Technician
Posted 3 days ago
Job Viewed
Job Description
The Kativik Regional Government (KRG) is a supra-municipal organization with jurisdiction over the Quebec territory located north of the 55th parallel.
The role of the KRG Civil Security Department (CS) is to increase awareness of the importance of emergency preparedness in the communities and support related activities. In particular, the Section works closely with the 14 northern villages to strengthen planning, human and physical resources for fire safety and search and rescue operations. For the purpose of executing this mandate, KRG is currently looking for a person to fill the following position:
Public Safety & Fire Prevention Technician - TRAVEL TO NUNAVIK REQUIRED
(Permanent / On a Rotational Schedule)
Under the supervision of the Civil Security Coordinator, the Public Safety & Fire Prevention Technician is responsible for the following duties:
- Develop, promote, and deliver public safety and fire prevention programs to the communities;
- Educate, promote, interpret, and enforce applicable fire safety codes and legislation;
- Verify the inspection and testing of fire protection systems in public buildings and major occupancies;
- Conduct fire investigations and prepare and maintain related reports;
- Elaborate, in collaboration with municipal fire brigades, intervention plans for different buildings as demanded by the Nunavik Fire Safety Cover plan;
- Participate in the development of municipal or regional emergency response plans,
- Provide technical support and training for municipal firefighters;
- Perform any other related duties as required;
The selected candidate must :
- Possess post-secondary education in Fire Prevention (AEC) or have IFSAC Pro Board Certifications
- Have a minimum of two years of related experience;
- Have the ability to interpret building plans and understand construction details;
- Have an in-depth knowledge of Building and Fire Codes and a good understanding of relevant computer software applications;
- Possess excellent communication and presentation skills and commitment to customer service excellence;
- Membership in the Quebec Association of Fire Prevention Technicians (ATPIQ) will be considered an asset;
- Have the ability to communicate orally and in writing in at least two of the following languages: Inuktitut, English, and French;
- Be willing to travel frequently in Nunavik;
- Work schedule and place of work: 6-3 rotation schedule: 6 weeks working in the Northern Villages (52.5 hours weekly), followed by 3 weeks paid leave (35 hours weekly)
OR
- Work schedule and place of work: 4-2 rotation schedule: 4 weeks working in the Northern Villages, followed by 2 weeks paid leave (35 hours weekly);
Place of employment: Nunavik, Quebec
Salary: Min. $60, 074 - Max. $102, 839 a year (
Benefits*:
Lodging is paid while working in the northern villages;
Meals and expenses paid while travelling in Nunavik;
Group benefits including Simplified Pension Plan;
Vacation: 20 days/year;
Statutory holidays: 20 days, including 10 during the Christmas holidays.
The KRG is an equal opportunity employer. In accordance with this and the James Bay and Northern Québec Agreement, conditions may vary to promote the employment of Inuit candidates.
Only candidates selected for an interview will be contacted.
Public Safety & Fire Prevention Technician
Posted 3 days ago
Job Viewed
Job Description
The Kativik Regional Government (KRG) is a supra-municipal organization with jurisdiction over the Quebec territory located north of the 55th parallel.
The role of the KRG Civil Security Department (CS) is to increase awareness of the importance of emergency preparedness in the communities and support related activities. In particular, the Section works closely with the 14 northern villages to strengthen planning, human and physical resources for fire safety and search and rescue operations. For the purpose of executing this mandate, KRG is currently looking for a person to fill the following position:
Public Safety & Fire Prevention Technician - TRAVEL TO NUNAVIK REQUIRED
(Permanent / On a Rotational Schedule)
Under the supervision of the Civil Security Coordinator, the Public Safety & Fire Prevention Technician is responsible for the following duties:
- Develop, promote, and deliver public safety and fire prevention programs to the communities;
- Educate, promote, interpret, and enforce applicable fire safety codes and legislation;
- Verify the inspection and testing of fire protection systems in public buildings and major occupancies;
- Conduct fire investigations and prepare and maintain related reports;
- Elaborate, in collaboration with municipal fire brigades, intervention plans for different buildings as demanded by the Nunavik Fire Safety Cover plan;
- Participate in the development of municipal or regional emergency response plans,
- Provide technical support and training for municipal firefighters;
- Perform any other related duties as required;
The selected candidate must :
- Possess post-secondary education in Fire Prevention (AEC) or have IFSAC Pro Board Certifications
- Have a minimum of two years of related experience;
- Have the ability to interpret building plans and understand construction details;
- Have an in-depth knowledge of Building and Fire Codes and a good understanding of relevant computer software applications;
- Possess excellent communication and presentation skills and commitment to customer service excellence;
- Membership in the Quebec Association of Fire Prevention Technicians (ATPIQ) will be considered an asset;
- Have the ability to communicate orally and in writing in at least two of the following languages: Inuktitut, English, and French;
- Be willing to travel frequently in Nunavik;
- Work schedule and place of work: 6-3 rotation schedule: 6 weeks working in the Northern Villages (52.5 hours weekly), followed by 3 weeks paid leave (35 hours weekly)
OR
- Work schedule and place of work: 4-2 rotation schedule: 4 weeks working in the Northern Villages, followed by 2 weeks paid leave (35 hours weekly);
Place of employment: Nunavik, Quebec
Salary: Min. $60, 074 - Max. $102, 839 a year (
Benefits*:
Lodging is paid while working in the northern villages;
Meals and expenses paid while travelling in Nunavik;
Group benefits including Simplified Pension Plan;
Vacation: 20 days/year;
Statutory holidays: 20 days, including 10 during the Christmas holidays.
The KRG is an equal opportunity employer. In accordance with this and the James Bay and Northern Québec Agreement, conditions may vary to promote the employment of Inuit candidates.
Only candidates selected for an interview will be contacted.
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Cloud Developer II, Security, Professional Services, Google Cloud
Posted 6 days ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Austin, TX, USA; Atlanta, GA, USA; +5 more; +4 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Austin, TX, USA; Atlanta, GA, USA; Seattle, WA, USA; Toronto, ON, Canada; San Francisco, CA, USA; Sunnyvale, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree in Computer Science or equivalent practical experience.
+ 6 years of experience architecting, developing, or maintaining secure cloud solutions.
+ Experience designing cloud enterprise solutions and supporting customer projects to completion.
+ Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C++) including data structures, algorithms, and software design.
**Preferred qualifications:**
+ Experience securing Google Cloud or other cloud environments.
+ Experience understanding attacks and mitigation methods, in two or more of the following: network protocols and secure network design, web application security, security assessments and pen testing, authentication and access control, applied cryptography and security protocols, security monitoring and intrusion detection, Incident response and forensics, development of security tools, automation or frameworks.
+ Proficiency in Google Cloud SecOps (Chronicle SIEM/SOAR), including creating detection rules, managing data ingestion and parsing, and performing threat hunting.
+ Experience implementing FedRAMP, PCI or HIPAA security requirements in a cloud environment.
+ Understanding of Cloud security principles.
**About the job**
The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.
As a Cloud Security Developer, you will provide excellent technical guidance to customers adopting Google Cloud Platform (GCP) services. You will provide best practices on secure foundational cloud implementations, automated provisioning of infrastructure and applications, cloud-ready application architectures, and more. You will provide prescriptive guidance in ensuring customers receive the best of what GCP can offer and you will ensure that customers have the best experience in migrating, building, modernizing, and maintaining applications in GCP.
Additionally, you will work closely with Product Management and Product Development to drive excellence in Google Cloud products and features. This position requires deep technical security experience, industry experience and will have high visibility at the most executive levels of customer organizations, including frequent interaction with CIOs, CISOs, CTOs, their staff, and GCP executive leadership.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google ( .
**Responsibilities**
+ Provide domain expertise in cloud security and compliance, and be a trusted technical advisor to customers.
+ Work with customers to design and develop cloud security architectures and solutions to meet and exceed their security requirements.
+ Manage disparate stakeholders within customer environments to deliver consensus and lead positive customer outcomes on Google Cloud Platform.
+ Create and deliver best practice recommendations, tutorials, blog articles, and sample code.
+ Travel up to 30% for in-region for meetings, technical reviews, and onsite delivery activities as needed.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Managing Security Consultant- Managed Services
Posted today
Job Viewed
Job Description
Job Description
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We are also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.
Job Summary
The Managing Consultant performs ongoing client support for highly complex technical performance issues and ensures adherence to service level agreements and customer service excellence. Recommends process enhancements and drives efficiency by reducing average troubleshooting time, repetitive issues and problem service tickets. The Managing Consultant has specialized in at least one of three particular disciplines: Network Security, Information Security, and/or Endpoint Security; and brings an established repository of technical expertise to act as a Subject Matter Expert. The Managing Consultant leads process improvements, creates efficiencies and opportunities for improved workflow and automation. In addition, the Managing Consultant is required to build and manage client relationships as a Trusted Partner, making meaningful contributions to expand the relationship and build loyalty.
What you will do:
- Services Delivery – 50% job weight
- Manages complex technical questions and ticket escalations and monitors system performance
- Identifies and makes recommendations on technical deficiencies, service performance issues, product utilization, bugs, and enhancements
- Recommends process improvements to drive efficiencies, reduction of the average time to trouble-shoot, and reducing false-positive alerts
- Performs ongoing analysis and system testing of new system releases, upgrades, and/or patches to supported technologies
- Embodies Trusted Advisor principles, including building trust and influencing loyalty with the client and internal coworkers.
- Confidently runs Great Meetings, differentiating services per MSS positioning
- Accountable for the delivery of quarterly, monthly meetings and tuning calls with assigned accounts
- Handle technical account management responsibilities for assigned accounts
- Helps improve the business, proactively engages when service is inconsistent, or risk is identified
- Mentors team with technical advice / support
- Identifies and manages out of scope requirements and facilitate the resolution
- Builds and manages client relationship as a Trusted Partner
- Services Improvement and Enhancement - 40% job weight
- Identifies and provides recommendations for technical deficiencies, service performance issues, product utilization, bugs, and enhancements
- Accountable for executing on identified recommendations to improve client’s security posture
- Develops reports and presentations; and provides technical knowledge transfer and analysis to clients on performance status, trends, and metrics in a specific area of discipline.
- Recommends process enhancements and drives efficiency by reducing average time to trouble-shoot, repetitive issues and problem service tickets, reducing false-positives
- Develops best practices, strategies, methodologies, business process documentation and templates to improve the business and align with financial targets
- Develops new service definition and support the launch of new service offerings
- Performs ongoing analysis and system testing of new system releases, upgrades, and/or patches in one or more specific technologies
- Identifies and develops business process documentation to improve workflows and drive automation, creating efficiencies.
- Develops and improves Standard Operating Procedures (SOPs) and knowledge base articles
- Conduct technical, procedural and incident handling knowledge transfer sessions
- Carry out research on supported technologies and develop actionable threat advisory documentation
- Professional Development - 10% job weight
- Develops Self-paced training content on supported technologies and processes
- Maintains a strong network and promotes the organization at various meetings, forums, panels, publications, and conferences
- Begins to establish thought leadership in the industry
What we expect of you:
- Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or a Technology related field and 7 years of security experience in a client-focused environment, and/or working in security operations center, and at least 2 years of experience leading projects and initiatives to improve and transform the business, OR
- 11 years total of Information Technology experience to include 7 years of security experience in a client-focused environment, and/or working in security operations center, and at least 2 years of experience leading projects and initiatives to improve and transform the business
- At least two technical advanced or expert level certifications in Managed Security Services disciplines, included but not limited to:
- Check Point: CCSE: Cisco; CCNP Security, CyberOps Professional, CCIE Security; Palo Alto PCNSE, Cortex XDR-PMXdC; IBM QRadar Security: Administrator, Deployment Professional; SANS GCIA, GCIH, Splunk, CrowdStrike Falcon: CCCS, CCFR, CCFH, CCFA, CCIS; Exabeam: Advanced or Principal Implementation Engineer, Tenable VM Expert or similar technology certifications
- The position is part of a 7-day per week, 24-hour per day managed services operations. Must be available to work outside of the regular business hours which may include weekends and holidays.
- Excellent prioritization / and time management skills, including the ability to manage their time without supervision to focus on priorities and handle multiple tasks simultaneously.
- Experience designing, implementing, and supporting IT infrastructure and Information Systems Design or support involving hardware, software and services at an enterprise level for at least one discipline in the Managed Security Services portfolio
- Direct involvement in working with internal and external teams to implement and troubleshoot complex configuration hardware, software and services
- Experience presenting ideas and solutions to clients and adapting presentation style to fit particular client situations
- Demonstrated knowledge of company products and services, testing methodology, and system troubleshooting
- Demonstrated ability to investigate complex problems where analysis of situations or data requires an in- depth evaluation of variable factors from multiple IT infrastructure systems
- Demonstrated ability to establish positive working relationships and conduct complex and important work critical to the organization in a team, consulting environment
- Proven ability to select resolutions and techniques that meet technical requirements within the context of best practices, and make recommendations to achieve targeted objectives
- Clear, concise, and engaging communication and presentation skills in various settings.
- Collaborative problem-solving approach and mentorship ability.
- Proven ability to proactively step into team leadership roles and empower others to increase contribution and level of responsibility
- Consistently achieves high levels of customer satisfaction.
- Demonstrated ability to execute service delivery using productivity tools such as word processing, spreadsheet, diagram creation, presentation and email processing applications.
At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 37.5-hour workweek, and paid on a bi-weekly payroll schedule.
Pay range: $ 121,000.00 - $ 169,500.00, depending on experience and skill set
Benefits overview:
About us
We make technology work so people can do great things.
CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.