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SENIOR HEALTHCARE SAFETY & RISK MANAGEMENT SPECIALIST

Job Title: Senior Healthcare Safety & Risk Management Specialist

Reports to: Lead, Risk

Status: Full-time Permanent

Direct Reports: None

Travel Requirements: May be required to travel

Office Hours: 8:30AM – 4:30PM May be required to attend after-hours functions/meetings, and some flexible hours to meet Subscriber needs.

Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.

HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.

As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $260 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.

One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.

Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.

Join us and be part of the team working to make a difference.

SUMMARY:

Reporting to the Lead, Risk the primary responsibility of the Senior Healthcare Risk Management Specialist is to support subscribers with risk management and patient safety subject matter.

KEY RESPONSIBILITIES:

Support subscriber experience and stewardship

• Support subscriber stewardship (e.g. attend meetings with subscribers, build safety capacity, provide risk/safety education, support the application/spread of best practices)
• Enhance subscriber experience by applying safety science methodologies (e.g. patient safety, quality improvement, behavioral insights, design/systems thinking, etc.) for processes, procedures, safety intelligence, education, and resource development
• Implement quantitative and qualitative methods to understand subscriber needs, system gaps, and incident investigation findings
• Respond to subscribers and support with respect to subscriber queries, tools, customized claims analysis, trends analysis, meeting preparations, and attendance.

Support safety investigation and system resilience

• Apply safety science to investigate major losses, and incidents
• Identify systemic areas of interest from major losses and build safety capacity with subscribers
• Identify and share learnings, and support safety collaborations (clinical, safety/risk and human factors networks, academic communities, etc.)
• Review and analyze healthcare legal claims data to support HIROC’s safety and risk initiatives
• Conduct focused reviews to provide subscribers (individually and collectively) and HIROC with actionable themes, trends, etc.
• Report potential new risk/safety themes and opportunities from claims analysis

General Safety and Risk Management Functions

• Contribute to the departments and team planning
• Participate in ongoing educational opportunities to remain current on your field of expertise (e.g. clinical, safety and risk management issues in the field of health care, human factors, and insurance)
• Act as a resource to other departments and HIROC staff, and provide mentorship as required.
• Respond to issues relating to risk management and patient safety matters (consulting with Claims, Insurance Operations, Senior Management, and Legal where required)
• Participate in or lead ad-hoc departmental and HIROC projects, initiatives, and committees
• Contribute to development and revision of risk management tools and services: based on extensive research of current legislation, professional and/or governing organizations, medical journals and internet risk management resources, claims data, and best practices
• Support the development/improvement of patient safety indicators and other analytics
• Other duties as required

Conduct research and academic activity

• Participate in the creation of new safety knowledge and contribute to academic activities (e.g. peer reviewed papers, posters, presentations, etc.)
• Participate in the supervision of students

KNOWLEDGE SKILLS & ABILITIES:

• Well organized, excellent time management skills and ability to meet deadlines
• Self-motivation and initiative
• Excellent written, verbal and listening skills
• Proficiency in Microsoft Office suite of tools
• Well-developed analytical skills
• Public speaking skills
• Knowledge of adult education principles
• Ability to work both independently and as a team member
• Committed to ongoing learning
• Valid driver’s license required

EDUCATION, TRAINING & EXPERIENCE:

• Member in good standing of the College of Midwives
• Minimum five years of recent healthcare related experience

Preferred:

• Applied experience in healthcare equity, quality and human rights and the impact on patient safety
• Experience with grant applications, ethics/REB/IRB, and literature reviews

WORKING CONDITIONS:

• Normal working conditions in an office setting. Working at computer for most of the day.
• Some travel required – Subscriber visits, presentations, conferences, and courses.
• Hybrid work model.

HOURS OF WORK:

• Monday-Friday 8:30am-4:30pm, some flexible hours may be required to meet Subscriber needs.
• May be required to travel, attend after-hours functions/meetings.

TO APPLY: Please submit your résumé to

In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.

HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
AECOM Canada is seeking a Risk Management Supervisor for a full-time position based in Mississauga.
The responsibilities of this position include, but are not limited to:
+ Execute complex and critical duties requiring advanced techniques and comprehensive knowledge of specialized risk management and insurance principles, with minimal supervision.
+ Develop and implement solutions to multifaceted problems in the risk management domain.
+ Serve as an advanced technical specialist in risk management and insurance, exercising independent decision-making authority.
+ Verifies that the agreed project and program Risk Management Plans are being implemented by the project teams·
+ Integrates program-wide risk data to inform program level risk management decisions ·
+ Maintains a program-wide register of identified and/or emergent risks and opportunities for use on future projects
+ Conduct and oversee loss adjustment negotiations with insurance carriers and brokers.
+ Spearhead the development and implementation of risk management and loss prevention programs across the organization.
+ Analyze and interpret organizational policies, providing strategic recommendations for procedural improvements.
+ Plan, direct, and supervise the work of support specialists, ensuring alignment with organizational objectives.
+ Conduct regular progress reviews with senior management.
+ Demonstrate and apply a thorough understanding of the company's structure, operations, and industry position.
**Qualifications**
**Minimum Requirements:**
+ Bachelor's degree with 6 years of related experience.
**Preferred Qualifications:**
+ Recognized degree in engineering or related discipline or a combination of education, training, and experience deemed equivalent ·
+ 8 years of experience in development and implementation of risk management practices, risk identification, risk mitigation, and strategies on construction projects/programs of similar scope and size·
+ Certified Risk Management Lead (CRM) or similar designation
**Additional Information**
Offered compensation will be based on location and individual qualifications. The expected range is $93,000.00 - $40,000.00.
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of 16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** Geography OH
**Business Group:** DCS
**Strategic Business Unit:** Canada
**Career Area:** Risk Management
**Work Location Model:** Hybrid
**Compensation:** CAD 93000 - CAD - yearly

As the **Manager, Risk Management** you will be part of the **Vendor Information Risk Management** team and conduct assessments on information security controls. In this role, you will measure the effectiveness of the security controls, identify control gaps, and provide business advice and guidance on the various IT risks and/or contract gaps associated with the supplier.
This is an **individual contributor** position based out of the **Toronto, ON or Waterloo, ON** office with a **hybrid** work arrangement (3 days in office).
**Position Responsibilities:**
+ Responsible for Information Security risk assessments of new and existing vendors. Reviews include IT Controls, Business Continuity/Disaster Recovery controls, Subcontractor reviews.
+ Assist with the establishment and completion of risk control assessments of internal information systems and functions
+ Provide and exhibit an expert understanding of specific technical concepts and solutions
+ Research and investigate independently new issues and innovations to maintain currency of technical expertise
+ Identify problems, propose then execute solutions
+ Perform contract reviews working with Legal, as appropriate
+ Collaborate with key vendors, partners and other teams
+ Assist with metrics creation and reporting
+ Improve current processes adding value and efficiencies
+ Perform site visits of vendors as required - virtually.
**Required Qualifications:**
+ 5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience
+ Bachelor's degree or equivalent
+ CISA is required
+ CRISC or CISSP preferred but not required
+ Excellent organization and planning abilities
+ Understanding of IT controls, audit and risk management
+ Ability to present to and work with all levels of management
+ Ability to handle complex issues
+ Proven ability to quickly and easily adapt to changes within the business and organization
+ Able to explain and bring business specific context to key IRM principles
+ Understands constraints that impact specific operations and decisions in their immediate area, business and/or division
+ Ability to Identify the big picture of interrelationships and dependencies
+ Ability to balance competing demands with little management direction/support
+ Ability to manage high Visibility and high-risk consequences
+ Effective communication, presentation, negotiation and influencing skills
**Decision Authority:**
+ IS risk assessments
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$94,220.00 CAD - $174,980.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

As the **Manager, Risk Management** you will be part of the **Vendor Information Risk Management** team and conduct assessments on information security controls. In this role, you will measure the effectiveness of the security controls, identify control gaps, and provide business advice and guidance on the various IT risks and/or contract gaps associated with the supplier.
This is an **individual contributor** position based out of the **Toronto, ON or Waterloo, ON** office with a **hybrid** work arrangement (3 days in office).
**Position Responsibilities:**
+ Responsible for Information Security risk assessments of new and existing vendors. Reviews include IT Controls, Business Continuity/Disaster Recovery controls, Subcontractor reviews.
+ Assist with the establishment and completion of risk control assessments of internal information systems and functions
+ Provide and exhibit an expert understanding of specific technical concepts and solutions
+ Research and investigate independently new issues and innovations to maintain currency of technical expertise
+ Identify problems, propose then execute solutions
+ Perform contract reviews working with Legal, as appropriate
+ Collaborate with key vendors, partners and other teams
+ Assist with metrics creation and reporting
+ Improve current processes adding value and efficiencies
+ Perform site visits of vendors as required - virtually.
**Required Qualifications:**
+ 5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience
+ Bachelor's degree or equivalent
+ CISA is required
+ CRISC or CISSP preferred but not required
+ Excellent organization and planning abilities
+ Understanding of IT controls, audit and risk management
+ Ability to present to and work with all levels of management
+ Ability to handle complex issues
+ Proven ability to quickly and easily adapt to changes within the business and organization
+ Able to explain and bring business specific context to key IRM principles
+ Understands constraints that impact specific operations and decisions in their immediate area, business and/or division
+ Ability to Identify the big picture of interrelationships and dependencies
+ Ability to balance competing demands with little management direction/support
+ Ability to manage high Visibility and high-risk consequences
+ Effective communication, presentation, negotiation and influencing skills
**Decision Authority:**
+ IS risk assessments
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$94,220.00 CAD - $174,980.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

Huawei Canada has an immediate 12-month contract opening for a Risk Management Specialist.

About the team:

From Procurement to Finance to IT services and much more, the Quality & Operation Department provides critical support for all of Huawei Canada. This department prides itself on its ability to solve complex problems, often under tight deadlines, while provided world class service. The department’s name reflects its commitment to quality and operational excellence.

About the job:

• Support risk management activities and ensure the implementation and close-out of the annual risk management plan for the institute.

• Ensure operations comply with local laws and regulations and meet internal corporate governance requirements.

• Monitor key risk indicators (TOP risks) on an ongoing basis and promptly report any risk deviations.

• Organize and lead the development of operational risk management capabilities.

• Conduct regular internal self-assessments and deliver risk management training.